I loved that they just completed the service and didn’t try to upsell me on anything else. As a woman it’s really nerve wracking to go into auto repair shops alone for fear that they will try to tell you a million things wrong with your car. The only negative is that they didn’t tell me verbally that I have to come in after driving 50 miles to check my lug nuts or something, that was just on the receipt I received in the envelope.
We have been taking our cars to Will and Larry at Midas for years. We worked with Will again on this visit and he was kind, courteous, and professional. We always know we can trust Will and Larry with all our auto needs.
Was able to get in without an appt. and get the car back the same day.
I was having an issue with my exhaust system. They quickly diagnosed the problem and repaired it.
This is the second time they screwed up there. They over charged me one time and this recent visit they got our cars mixed up.
Larry and his guys always do q great job!
Customer service was good , although they took longer than I expected to do an oil change,
Mike w/ All American Pool
Larry and Will are always open and honest with recommendations. I dont feel cheated when I leave.
I love brining my car to Midis in McHenry! Great customer service, great technician repair on my car every time. This locations does great work and I always recommend this location and praise the employees for the great work they do!!
The appointment block online was between 330-530. When I arrived I was told my appointment was at 330. Online times need to be more specific.
Customer service is top rate
We take all of our vehicles to the McHenry Midas as we consider them "our mechanic". They have fixed problems with our vehicles that the dealerships couldn't even fix. They have always been kind and courteous and the service is great. We wouldn't bring our vehicles to anyone else. they are our trusted service service station. Hats off to the staff at the Midas McHenry, well done!
Very upfront about all services done and recommendations.
I am a single mother that is new to the area and I am not car savvy at all. Larry, the representative that took care of me during my visit, worked with me diligently to make sure that I did not go over my budget and that I was not without a vehicle for long. He explained everything to me in terms I could understand and never made me feel stupid. Finding a mechanic that I can trust was a real stressor for me and Larry put all my worries to rest. I would recommend this Midas to anyone that wants a mechanic they can trust.
I scheduled my appointment online, and I had a confirmed appointment time right away. They got my vehicle in early and finished the oil change in 30 minutes.
It would take a lot to give any company a Highly Satisfied rating. Price could have been a little lower but was fair. The service people were very friendly and helpful. I normally change my own oil and filters but I can't in subzero temperatures. This Midas location was no far away and I thought did the job quickly.
Efficient work environment very well done job, I can feel the car running a lot more smoothly. Car takes care of me I'm taking care of it.
Very friendly service and took care of our needs right away. They did an awesome job fixing our vehicle. The service advisor made us feel like we were an important customer.
I asked for the “overall inspection” and received no feedback on my van. Hopefully my brakes are great and don’t go out on me!
Will was very courteous, respectful, and helped us get our vehicle repaired quickly. I would highly recommend the McHenry Midas to anyone who needs vehicle repairs. Thank you.
I was highly satisfied because it was easy and simple
I know I can trust them to be honest, fair and thorough.
Very knowledgeable and polite they went out of their way to help
The staff at my local Midas are phenomenal people, kind, courteous and a pleasure to do business with. They explain every service with detail and the cost of the service. I have recommended my local Midas to many of my family and friends. My family considers are local Midas to be "our mechanic". we appreciate the service we receive from them at every visit. Happy Holidays and Happy New Year to them all.
Larry/Dave excellent at how they take care of my SUV. Can always depend on them.
Had a problem with my service engine light they diagnostic found the problem fixed it in a timely manner very satisfied
They see always very friendly and update you on your vehicle and the time expected
They have always kept my car running like a top! Always get me in for an appointment when I need.
Timely service for my appointment time. Parts were delivered and available as promised. Only what I needed. Friendly service. In and out in a Short amount of time. Very pleased being new to this area. My family was impressed also
The prices were good, the people and services were great.
I found Larry to be very respectful and great at explaining what needed to be done. Additionally, he noted that the technician found my tires were seriously worn. We discussed pricing and Larry ordered new tires for me. I will be returning to have them installed.
Brought another car to Midas previously. After shopping other auto repair businesses in our area, Midas was 30% less expensive and I recieved the same parts and warranty. It was a no brainer to take my second vehicle there for brakes.
Friendly, courteous, explained things in detail
Very friendly,explained everything,clean waiting area and really good experience for 1st time being there.
Great knowledgeable friendly staff.
Friendly, helpful, informative staff. Services and products fair prices. Easy scheduling of appointment. On time service. Overall check out of automobile appreciated and helpful, providing a sense of security while driving.
Place was clean. Employees were nice !!!!
Been a customer for many years, always good service.
The assistance of service manager, Natalie, and her communications at the store and by phone!!Attentive service staff👍
Thanks everyone at this Midas for making their customers feel welcome and worthwhile! The service here has been nothing short of outstanding every single time. Always on par with my expectations. Thanks Midas McHenry team!
Larry runs a great shop ! Friendly, trustworthy! I’ve been going there almost 30 years! Would not go anywhere else!!!
The staff at my location are some of the nicest people I have ever met. They have always taken care of my wife and my vehicles with the utmost knowledge and service. I have recommended this Midas location to many of my family friends. we consider this Midas location to be our family mechanic for any problems with our vehicles. We trust them with our vehicles that they will give us he best possible service and straight forward diagnostic. We will continue to bring our vehicles to location, it is convenient for us and they make you feel welcome. Thank you for all that you do, we really appreciate it.
Larry's excellent customer service is an asset to Midas. Keep up the Great service.
The staff is friendly and accommodating and I am always very satisfied with the quality of the service. I have been going to Midas regularly for over 12 years and I will continue to do so!
Great customer service. I was snake to schedule my appointment when I wanted it and it was finished within the estimated time frame.
We've been bringing our cars to Midas for years. This location has always given us great service. We trust them.
I was very satisfied!!Will was great made sure we understood everything.
The whole staff are awesome. In my opinion, very friendly and helpfull. As far I know they being very honest that's why I go to theirs shop to fix my vehicles. The turn around of the vehicles and services are excellent. Just to say I'm very picky where i take my vehicles.
My truck was fixed promptly.
It was straightforward and pretty quick
Larry, and his excellent Midas Team, are professional, personable, understanding, and trustworthy.
Everyone was very friendly and able to help me get my brake in a timely manner.
Free inspection caught other problems. Prices comparable to other places.
The customer service representative was very helpful and explained everything in detail. My service was at least 1/2 the cost that the dealer quoted.
Taken care of my truck right away
Very nice and professional
Mike w/ All American Pool
Great staff!
The service was very good and the staff was friendly and accommodating. I think the price was higher than some competitors but I was in a rush and needed the work done. If the price was lower it would have been a higher rating.
They treated me with respect and acted like professionals
It’s all about relationships, I’ve been having 2,cars serviced for several years and appreciate honesty.
Excellent Service and Staff! I had to wait and they were very accommodating. I witnessed how they dealt with the other customers during my service. It was all very well done. Kudos
I came to Midas due to issues I was experiencing after an oil change was completed by another shop. I brought them a handful of issues to diagnose. The prices here are a bit higher than other shops, but if you care about your car it’s more than worth it. These folks clearly take pride in their craft and relationship with customers. I am happy to pay $50 and up for diagnosis and inspections because I am confident I will leave driving a car well cared for and maintained by the Midas crew! Thank you!
Larry was extremely helpful and courteous going as far as to give me a ride home due to repairs would require time. He made me feel at ease and I could trust what he was doing. He is continuing to have me fouls up on a couple of issues that still exist. Which I will be returning for repairs for. I also dealt with William in the past and was very satisfied with him as well. I will always bring my car to you guys as long as I live in the area. Thank you
Service done in a timely basis Price a little high but everything is expensive now
Larry, the main manager, and his Midas Team, are basically the only people that I trust, to service our vehicles.
I am very trusting of the staff at my local Midas shop. They have always been upfront and direct with me when we have had any of our vehicles in for service. The staff is very friendly and very easy to deal with.
I've been using this location for years. I feel confident that the work is being done correctly and they have given me good advice.
Actually the big reason I was highly satisfied was because of the gentleman who was the manager I'm guessing he was excellent!!
Once again my vehicle was fixed in an affordable and timely manner with excellent service by Larry and Will, as usual!
Professional manner in how I was treated, explanation of other services to be done in the future and past experiences with Midas, especially Hanover Park, which is closer to my home and I have been doing business with for over 35 years. I trust their work, honesty and integrity.
Will and Larry are the greatest
The staff at Midas are very kind and polite. They have always taken care of my vehicle with no hassles at all.
Don’t try to oversell or make up fake problems with my car to try to get me to spend more money. The mechanic broke something on my car that cost an extra $300 for me. Not happy.
Very friendly easy to understand what needed to be done would recommend them to friends and family
Don't charge $21 a quart for oil
Great service. Very professional staff. Great workmanship.
Vehicle was ready in a short period of time.
I have had my car services here several times. Each time I have been very satisfied. I feel that I can trust what is being shown to me and told to me. They are very friendly and make you feel at ease. I will not go anywhere else as long as I am in Mchenry. Thank you guys for all you have done and do to keep my car in the road and safe.
Employees are very knowledgeable and helpful
I HAVE BEEN GOING TO MIDAS FOR YEARS BECAUSE I ALSO GET GREAT SERVICE AND THE STAFF IS VERY FRIENDLY THEY FULLY EXPLAIN EVERYTHING AND NORMALLY I CAN GET A APPOINTMENT AT THE TIME AND DAY THAT WORKS FOR ME
I came in having a problem with my brakes. My brakes were so hot when I got there that they were glowing orange! 600 degrees to be exact. These guys took me in right away and took care of me. They were so friendly and honest that I would most definitely go back. I’m so glad I didn’t have the kids in the car. I’m also very thankful that the McHenry Midas was in the perfect spot when I figured out what was going on after a 24 mile drive.
Larry and Will at Midas are amazing. I have been bringing my cars to Midas for over 15 years and only ever had amazing service. The employees are courteous, honest, and kind.
Larry and Will are great and very easy to work with. They are very accommodating with me because I change my appointments often (my bad). Great place, never had any problems, two thumbs up!
I come to this shop regularly to have everything done that my Cadillac needs and I completely trust the guys here! Car needed brake work and also added installing a cabin filter that I had previously bought on my own. Car still had oil life left but they changed it at my request! Great job and got my car back on the road in excellent time. Thanks to Will and the guys
Place could be a little more inviting for female customers although I am very happy they stopped playing the news. That was another cause of stress while you're already stressed about repairs on your vehicle
Had a problem with my exhaust on my car. It was looked right away. And it was fixed super fast
The store manager, Will, does a great ob at customer service. His demeanor is reassuring and I felt completely confident the service being done was going to be done correctly. My appointment was at 3 pm and they were right on time getting me in. The tech performed the alignment on my full-size pickup in timely fashion. The best part was the 1-year warrantee on the alignment. I really could not be happier.
They were very professional and courteous. My job got done in a timely manner.
Friendly and very knowledgeable
Dennis Y./ Excellent Service fair price
Professional Service and very friendly and a fair price,
Quick response to request for service. Took my car in right away. Great, professional service. Veteran's discount is wonderful.
Because the staff at my local Midas are very nice and courteous people and they explained everything to me in detail. I have never had a bad experience at this Midas location or any Midas locations.
The service manager Larry was very friendly and explained everything in a very detailed yet understandable manner. I had a bad head light bulb and had both of them replaced. Was able to schedule a same day appointment and the service was done fast and good. I have already recommended Midas to a few family members due to how satisfied I was with my first experience there and I plan on having future work done there.
I’ve been going to my Midas here in McHenry for a long while. Mainly for oil changes. I will say that Will and Larry are exceptional employees and I enjoy seeing them when I am there. Everyone at this location is very nice!
I’ve been going to Midas & manager Larry Haines for 30 years ! I trust them totally & always recommend them to friends and family
The manager pinpointed the problem, gave me 3 options, I choose the option best for me at the time, and completed the work in less time. Nice Job.
Done in a timely manner. Associate did not try to up sell me on other work.
The help was very professional in scheduling explaining and completing the oil change and possible repairs for the future
The Employees are always very helpful, informative and friendly. I never feel like they are trying to offer me services I don’t need. They always communicate what is essential to be repaired and then what is recommended.
They try to sell me tires way before I need them. They are trying to scam people that ha e no knowledge about vehicles
I can always count on mchenry Midas to take care of my truck when I need service.
They had just what I wanted
Everyone is very friendly and they didn’t try to sell me something I didn’t need
Manager was very helpful in explaining all that was wrong. Indicated I might need whole tailpipe assembly but would not know until the tech had a chance to take down resonator. Turned out I did not need whole system replaced. Makes me believe these people are honest.
Communication was great! Staff was knowledgeable and friendly. The job was done professionally and at a great price
The staff was very friendly and kind
Took way to long for the tires to get done especially when I scheduled an appointment
Friendly associate. Price was explained during drop off. Did not try to "upsell" other services.
We've been using Midas McHenry for 35 years for all kinds of services. Won't go anywhere else.
The team at this Midas are always polite, knowledgeable and honest.
They acted very professional
Friendly staff and explained everything my vehicle needed
Get rid of Larry? The guy’s 100% a jerk and this isn’t the first time this place has ripped me off or messed something up on my car.
larry is very professional and took care of me right away. the repairs were customer friendly in price and completed in a timely matter!
Larry was great. When I called about tires he took his time explaining the tires I needed, offered options and the timing of getting the tires in the store.
Value, easy to set appointment, compentancy.
Great people. Great service for a great price
I had no appointment they fit me in on a very busy day.
We have been taking our cars to Midas for over 10 years and have always worked with Larry. We keep coming back for Larry and just this last year met Will at Midas too. We trust Larry and Will to service all our family cars and they go above and beyond. We paid to have them check 3 cars for us in the last two months and they did very indepth inspection for us. We would drive cars from over 35 miles away to have the McHenry Midas look at them. Will has been amazing at making room for last minute used car inspection appointments for us, even super last minute when good car deals came up. Thank you Larry and Will for providing such great experiences, everytime!
Just my go to place for all our oil changes
Larry at the front was very nice and explained what I was getting for the price I was paying.
Friendly and competent staff. Service performed is clearly explained.
Short wait and friendly staff with comfortable waiting ares
Customer Service was great!
Not only did I have a $20.00 coupon and it was honored, I asked questions to the gentleman that I paid my bill. He not only explained things to me as a person but he actually took time to figure out something I had a question about when it comes to my car with the auto shut off and start up at a light. He ended up going above and beyond and researched my issue and contacted me the following day with what he could find out. GREATLY APPRECIATED!!!!
The overall experience was top notch
Will is a true asset to the Midas of the Mchenry. He makes it his responsibility to see that the customer is informed and that the vehicle is repaired or maintenance is done properly and in a timely fashion. As well as being an honest, friendly person on a human level who cares about the person on the other side of the counter. The staff are excellent as well, my experience is high quality work performed on a regular basis.
The first time I brought the car in I was given an estimate (exhaust system) I had at that time a clamp replaced and that I would return for further repairs. My appointment was what I wanted and the repairs were finished in time they indicated. Everyone was very professional and friendly. The price was good as I did check on other repair shops.I am very satisfied with my experience with Midas.
$450.00 to do a front brake service is much to high!
The front counter guy was so nice about the oil change.
Your priceing for a lot of your services r Insane
I felt like they were honest with me for once. Didn’t try to sell me more then exactly what was needed.
When I was in the waiting room I actually thought of somehow sending a note to corporate or whoever owns the location to comment on the Asst Manager at this location. I hate to say it but I forgot his name. It's probably on my work order which is downstairs in the car. He is a younger guy with a beard. His customer service skills are outstanding. Not only with me but with the several customers he interacted with while I was waiting for my car. I will continue to bring all our cars to the McHenry location.
Larry and William always take great care of every customer that walks through their door or calls to schedule an appointment. They take the time to explain the service options and make the customer comfortable with their choice. It's clear that they really value the business.
Been coming to this Midas for over 20 years and I will not trust my truck to anyone else.
I made an appt for an oil change. Another problem was discovered that was leaking oil. My husband had already pointed that issue out to me - so I called him with the issue and he told me to proceed with the correction. Although it took time I wasn't really prepared for - I had time to spend with my youngest great grandson who was with me and taught him how to tie his shoes while waiting. So all time was well spent and my 18 year old Toyota runs like a top!! Thank you Midas and enjoyed the outdoor seating in the shade...
Staff and mechanics were excellent
Coupon made the price very affordable. And making the appointment ahead of time on line was great. Also appreciated that the amount of information regarding my service was far superior to what I have experienced from your competitors.
I had an appointment and they took it in when I got there. Explanation of problem was very understandable the problem was fixed and I will be returning for more work which they gave me a price on. It was a good experience.
Fast service Great communication Fair price
Done in a timely manner. Cost explained upfront.
Excellent service and friendly staff.
I was impressed with the ease of scheduling the appointment. I was contacted right away and we discussed what I needed. My car was taken into the bay right on time. The manager kept me informed on what they found. I will definitely use Midas again!
Emergency repair. I was highly impressed with all the employees I encountered. OUTSTANDING
when they get done with a persons car make sure that the grease is wiped off the door from the mechanic getting in or out
Will was amazingly personable and professional, repair was completed extremely fast and after inspection high quality! Super pleased and appreciative!
Very good service Larry has a good thing going there
My experience was great from start to finish. I was fit in the same afternoon I called. The shop was clean. Larry was friendly and very clear on some things that needed to be done to my vehicle. I was in and out in less time than I thought. Price was fair.
It's always easy to get in. Very little time waiting. The manager Larry is very friendly and has a sense of humor
Courteous and professional employees. Thoroughly explained issues, options and costs.
This location did a great job! They are professional, courteous, and knowledgeable! We are happy to have a local shop that we can rely on for our work truck and personal vehicle!
At one point I had 5 vehicles in the family and ALL went to this Midas location for services. This location is close, clean, fair, friendly and well run by Larry. I will be a customer for life.
My brakes started making that nasty grinding noise over the weekend. I booked an appointment first thing in the morning, got the appointment time I needed and was back on the road in about an hour. Super clean facility, very nice staff and almost exactly on budget. Very happy with the service!
We get our cars serviced at the Midas in McHenry all the time, for many years. Always good.
Will and the team at the McHenry shop were great to deal with. I will be a customer moving forward for all my vehicle repair needs.
I found it interesting they could The rest of my calibers But they could not manage a way to send down the rust bite on the Rotors and I could replace the pads and back for free but only if they replace the rotors for 300 bucks otherwise they wouldn't replace the pads and back for free And if you're changing the pads for free why would there be any labor of replacing the rotors? They just go off and on that's it There's not really any labor in replacing a rotor once a caliber is pulled back to put on new pads
They explained and did service very professionally.
After the last oil change I had done on my car at a competitor's location, I felt that the company didn't complete all of the things they said they did. I know my tires were low on air & the other company didn't fill my tires. After having my oil change done at MIDAS....MY CAR RAN AMAZINGLY BETTER THAN EVER!!! Thank You to the Team at MIDAS in McHenry, Illinois!! TOP NOTCH!! GREAT, GREAT JOB!!!!
The personality of the service writer was great, which makes the entire experience very pleasant! Thanks, Will
I have been going to this location for a long time. The team has always taken care of me and or helped seek out a resolution. They are great. I go there for all my car needs.
I showed up about 15 min early for my appointment. Check in was easy and my car went in right away. Within 10 min they found the exhaust leak and gave me several options to repair it and cost break downs and pros/cons of each. Ultimately they fabricated the section that needed to be repaired and I was out in under an hour. Staff were very professional and courteous during my wait. I will be coming back!
Very helpful, gave me options for things that needed to be done. Great overall experience.
I received such friendly service. I didn’t felt pressured into purchasing anything else and was simply pleased with Will who I worked with.
We have had our cars serviced at this Midas for at least 20 years now. Never had any problems. Great team at this Midas.
Larry the Manager very clearly explained what was needed and options
Kindness, efficiency and quickness
They go out of their way to help you in every way they can .they go above and beyond other places. I have complete faith in my Midas, no matter what.
Service done in a timely manner. Associate did not try to upset me other services.
The service was EXCELLENT! I appreciate the honesty and fair price. Everything was explained and the process was completed in a very timely manner. Very efficient and professional service!
I have taken my cars to this Midas facility for many years. Larry and Will have been there the whole time and I have great confidence in what they tell me....and that"s saying alot because as a woman, I am highly sensitive to the information I am given on a subject that I have little expertise in. They have always been informative and never pushy. I figure that their longevity at this particular store is saying alot about the integrity of this company. My only complaint is that the price for an oil change has gone up significantly.
Great shop and cost savings compared to a few other locals that I have used in the past.
It was really quick for an oil change, considering how busy the garage seemed to be!
Larry and his guy’s are great and I trust them. I’ve been going to this shop for 30 years and won’t go anywhere else!
Very nice staff and honest
Easy to set appointment. Applied all discounts. Explained all repairs.
Service rep. Reviewed specs, eexplained my options, and communicated an estimated time line.When Vehicle was completed, service rep went through all that was done, and identified a few items to consider doing before potential problem occurs.
professional friendly service
The managers, Larry and Will, at the McHenry Midas are always friendly. They broke down the pricing for me when I asked about it. I've going to the same Midas for over 10 years, and I'll continue to come back.
Everything was explained to me. I had a hassle free experience
Always friendly. I thought I was due for a tire rotation and they let me know it was too early.
I've been a regular customer for two-three years. The staff is always friendly and explains any needs.
Quick check in quick service and the questions they asked why I was getting a front end alinement to help them understand what to look for, quick check out.
The are very nice and quick. Will is a great guy and always is pleasant
Very professional, courteous....long time customer. I've recommended this shop to many people
Counterman Will was extremely respectful and very friendly. Told me a few things about my van and asked if I knew about them (which I did) but the fact that he asked said a lot. Very friendly guy
The team at my local Midas is always friendly and professional. They are honest and up front, and don't try to sell me services that I don't need. They recommend something if they feel it is emergent, but let me know which things I can wait on a little. I trust them with my vehicles.
Midas trouble shot my cars front end noise correctly the first time. After having it misdiagnosed from other repair shops, I went to Midas and although it was pricey, they got it right, right away. Thank you.
Been a return customer for more than 7 years. Larry, Will, and the Techs have always done a great job of taking care of my wife’s cars. I have complete confidence in their work.
Honor the appointment time. I waited over an hour from my appointment time before they started to service my car.
The manager is always nice and informative.
Everyone is nice and friendly.The quality of service to the vehicle is awesome
Everyone was very pleasant and helpful, I felt is was a great place ☺️
I have been a customer here at the one in McHenry for years now. I like Larry and Will very much! Very personable and kind and don’t mind questions wether they are stupid or not. The mechanics do a good job as well here. Don’t know there names but I give them a 👍👍 up. I can usually get an appointment the day I need to go get the work done. They seem honest and I hope this all continues because this is what keeps me coming back along with the coupons and deals. If the deals stop or coupons I will have to move on to find another place for my needs. But that being sad I would hate to have to do that because they know me by face and I know them by name and face. It’s just nice to have that. Thanks. Keep the coupons coming especially in this crazy time of riding costs and scary inflation.
The delivery time on the items ordered for the repair was not as stated, as it took their vendor longer than they said to deliver the parts. Overall, Larry and the crew were great! I walked in, they helped me right away! I feel very safe and comfortable driving my vehicle knowing my brakes were fixed by Midas!
Work performed in timely manner
The team at Midas is very good, friendly and helpful. I have been going there for over 20 years and have never had a poor experience. Larry is a great manager and manages a very good group of mechanics. Their work is very good and clean.
Needed tire replacement service and Midas McHenry was the first shop that actually HELPED me. Larry guided me through getting my tire spec. I asked Larry for some recommendations and he came back with great high/low/middle options. At the shop the team was
"Excellent service and as always, super helpful !! Fair Price, Thanks "
Wil and Larry are super to deal with. Always a great job at a fair price.
Brought my truck in for repair. Was given an estimate for the repairs but unfortunately I couldn't afford it. Will was understanding and did not push anything on me. Thank you.
"Did not try to push anything on me. Did my front brakes, new pads and rotors. Freed up the slides on the calipers instead of just replacing them like other places would of. Save me some money. Going back for tires. Shout out to Larry, thank you. "
"Dropped car off early in am, explained what I needed and they did just that!!! No hassling, and quick service by the time I needed it done! Gentlemen that took care of me explained what they were going to do after they looked at the vehicle, and they were"
Every one was very nice and helpful. I recommend this place highly. I now have a new place to care for my vehicle.
i called in for estimate on a Friday night - they offered free estimate and could take me right away. I arrived and they explained the process and showed me the depth left on the front brakes and agreed the back needed to be replaced at once. They were
Always good and fast service at Midas McHenry. They do all my cars maintenance.
Done as advertised and price was right. I would recommend.
I was very disappointed for the second time during my oil change. This is the second time I was told the tires could not be rotated because of the amount of wear on them. I do not see this rule anyplace on the website. Needless to say I?m very disappointed
"Honored my coupon inspected car discovered air filters were dirty and replaced, no high pressure. I am a regular customer. Purchased tires, other services and repairs."
Arrived on time. Told that it would take 45 minutes to repair the exhaust and thats how long it took. No more loud muffler, nice and smooth now. The Black Friday discount was a great savings.
Service provided was good. The cost was way too much. I could have probably got it done for much less but I already had the car there and needed to be done.
While the final price for a brake job, front and read for my highlander was close to what the dealer quoted, I knew the people at this Midas would be honest with me and reliableHAve been going to them for most of 20 years and they have never inflated the costs or steered me wrongEven gave me a discount they had published that I did not know of.
Took my truck for wheel alignment and tire installed - Larry the manager and his team were friendly and explained everything. I?ll be going there again. Highly recommend.
Will(Assistant Manager worked hard to get the problem solved along with Larry the Mechanic -All the employees go out of their way for their customers .Thank you .Larry the Manager also for your Great Group .Helene
The service at Midas was incredible. They provided a complete estimate to me and performed my brake job to perfection. I will be going back to them for a set of four new tires within the upcoming months. I would recommend Midas of McHenry to anyone look
"I was more than pleased as well as surprised that I was allowed to get an estimate, and a timely response online. This was a BIG plus for me. Add to that, the work was done correctly at a fair price. My one complaint might be that since I required an appoi"
Made appointment and everything went great. All the employees were nice.
"I go to them for all my car needs for my 2004 corolla. First off they ARE honest and treat men and women alike. I am a senior and have felt quite comfortable each time I go for their advice. I usually interact with Larry or Will, both very nice. I have and"
"Had the best exhaust work ever....looked at the car immediately, said the part would be in by noon, I got a call at 11:50am and I went down and they put it in ASAP! The technician was superb, cut and torched and did grinding and voila.....none in 30 minute"
"I feel Larry, Will and other employees are so friendly and have always repaired my corolla. I trust them and their work. I am a working senior citizen and my car is very important to me. I do appreciate how understanding they are listening to my concerns. "
30 minute oil change so I was told has so far taken 90 minutes and still not done. Manager refused giving a discount for my wasted time. Will not come back!
They were very knowledgeable and didn't try to sell anything we didn't need
Service was quick and customer service was friendly.
Great service. Fair pricing and friendly service
Larry and his mechanics were wonderful. Larry was very informative about every step that needed to be done and with no sales pressure. Would go back...
Whenever I use Midas I always have to worry that you guys are over charging me.
Always receive excellent service at McHenry Midas. Needed service is discussed and explained before work is performed.
They did not fill my fluids during my oil change
Midas always does a great job with my oil changes and keeping me updated as to what needs repair
Great job just replacing only the part needed.
Midas in McHenry did a great job as usual!
The have been very courteous and communicated clearly with me.
The service writers and technicians do a great job. All are honest and recommend only the services needed per their inspections. Prices are relatively reasonable.
Midas in Mchenry is very good place to go for repairs, they tell you what they need and what you can wait to fix, Ive been going there for 30 years with never a problem.
"Dropped off the car in the morning, and had an estimate within the hour, all work completed in the same day quick turn around! Great service!"
Very happy with the service they gave me!
"Great customer service! So helpful, friendly & professional all the time. Thanks so much!"
I needed my tire replaced because I didn't want to drive around on the little donut with my three-year-old daughter being in the car. They got me in first thing in the morning when no one else could and they were very professional and fast. I highly recomm
"great job did what I asked for,and went over and above to complete project."
"Came in for oil change during inspection found serious issue. They suggested I contact the dealership for possible coverage under warranty even though warranty ended, what they found should not have happened. They were correct dealership fixed it at no c"
Excellent service inspection with no pressure to purchase. Found serious problem and advised me to contact dealership for possible warranty coverage first. Nice guys!
Always s good job and an honest evaluation of the vehicle
"Always on time, and most important, honest. They recommend performing only the work that needs to be done, and are not high pressure. And their workmanship is high quality."
They always take good care of me!
I enjoy going to Midas because I feel Larry and Will never make me feel pressured and always explain everything clearly. I have sent friends and family to them and they felt the same way.
Midas is only place I go for the work done on all my vehicles, Larry the manager there is very good
Always makes me feel comfortable getting my oil changes. Do not feel pressured or like I am being ripped off.
The mechanics always take my concerns seriously and do a thorough inspection, give an honest estimate and take the time to explain what my options are to correct any issues , These guys are awesome !
"Sway bar links replaced, oil change completed. Clock coil spring was ordered but no one checked the vin number to see the correct part to be ordered. After removing clock coil spring they found they ordered the incorrect part so entire job could not be don"
Larry and all his staff are always informative, fair and nice to speak to with many questions. I highly recommend this Midas location. Been going here for over 10 years +
"This Midas took on a bear of a task, putting on Long Tube Headers on a 2016 Dodge Challenger Scat Pack. They took their time and did the job right ! Couldn?t be happier!!5 Star Shop, highly recommend them for your automotive needs."
"Work was completed, tested, paid for in one hour and ten minutes.I am very satisfied."
Asked only that the drivers side window be raised to closed position and then I will shim to prevent it from opening and that was done with only a small charge to cover labor thanks!
Service was great the car is working great. They fixed it in record time. Thanks much!!!
"Right b/4 a holiday trip my front brakes started to 'growl' AND after my local mechanic couldn't fit me in for a couple of days I called Midas and was able to be 'squeezed' in ? 'NOT' the cheapest but QUICK, CURTIOUS, PROFESSIONAL and AVAILABLE !!!!!! They"
"Had a rear performance Say Bar installed on my 2016 Challenger Scat Pack and the Team at Midas said 5.2 hours(everyone else including dodge dealers) said 7.5 hours. To do the job, they had to drop the rear end, exhaust system and anything in the way. This "
Great service as always, store managed very well, all the service technicians know what to do on all jobs that come their way, Ive been using this shop for the last 30 plus years.
"They continue to do a great job on our vehicles, not just oil changes, but also brakes suspension, tires and rotations. Being a senior citizen, I appreciate their honesty regarding maintenance evaluations."
Best value. Thorough inspection. Very thoughtful and friendly!
"Good customer service and quality work on my vehicle. However , job took way longer than it should?ve. "
I called due to a flat and the tire could not be repaired. The district manager and assistant manager both helped and had the requested tire at the shop the next day. They were extremely helpful and friendly. I will definitely return the next time service
Serviced my vehicle and did not push the up sell. Understood money is tight and fixed what was really needed. Than you.
"Did a great job. Dropped it off for a check up of noises coming from under the car and brakes. The management was friendly and service was done promptly. I also needed new tires, and they had Cooper Tires on sale that complemented my vehicle very well. "
Good people at Midas McHenry. They are honest and reliable don't recommend work to be done unless it needs to be done. Will continue to patronize this shop.
"You were very quick ,And efficient, "
Great deal and excellent customer service at Midas. Work is always done right and you cant beat the prices.
Vary pleased with all you have done* the auto is getting much much better gas mileage. Thank you. Ernie
Always Honest Always Respectfull Always Helpful
The guys were polite and helpful with all my questions and over all did a good and fast job, along with giving me pointers on things I should look into fixing.
Have been going to same place for over 25 years, has always been very good at all repairs, tells you what your vehicle is going to need to repair, and what is getting worn needs replacement soon. Would recommend Midas in Mchenry to anyone and everyone.
This is the only place we trust with our cars!
As expected. No suprises.
I am vary a happy with the job they did and the price was vary good. I love the fact that they did not try to sell me everything thing under the sun like most places do. I will be bring my truck back for service just because of how honest they where with
Always a great experience when going to the McHenry Midas. This occasion I stopped in to get two headlight bulbs changed. Work is always done in a timely manner. Will and Larry are always great to deal with in the office. One of the only Auto Repair shops