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260 W. Virginia Street Crystal Lake, IL 60014

MIDAS CRYSTAL LAKE

260 W. Virginia Street

Crystal Lake, IL 60014

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260 W. Virginia Street Crystal Lake, IL 60014

260 W. Virginia Street Crystal Lake, IL 60014

Midas Crystal Lake is your one-stop shop for brakes, oil changes, tires and all your auto repair needs.

Midas stores are owned and operated by families in your community dedicated to providing high quality auto repair service at a fair price. And their work is backed by our famous Midas Golden Guarantee*. Whether you need an oil change or tires, factory recommended maintenance, or brake repair, your local Midas has you covered.

*See store for applicability and limited guarantee terms

Zero interest if paid in full within 12 or 6 months

On purchases of $1200+ for 12 months or $199-$1199 for 6 months at participating locations made with your Midas® Credit Card. Interest will be charged to your Account from the purchase date if the promotional plan balance is not paid in full within the promotional period1.

LEARN MORE

Great Tire Brands at Great Prices

Your neighborhood Midas offers a large selection of top brand tires for cars and trucks,at competitive prices for every budget.

Michelin
BFGoodrich
Bridgestone
Firestone
Cooper Tires
Sumitomo Tires

Crystal Lake, IL Auto Repair and Tires

With convenient hours and locations, we make it easy to get your car repaired in Crystal Lake. Our expert trained technicians are ready to fix your vehicle and get you back on the road. Learn more and request an appointment at Midas today - your Crystal Lake, IL auto repair and service destination.

Need an Oil Change in Crystal Lake, IL?

Our experts can recommend the best conventional, synthetic blend, or full synthetic oil for your vehicle. Trust Midas W. Virginia Street to prolong the life of your car with our exceptional vehicle maintenance. Learn More

Crystal Lake Brake Repair

For brake inspections or repairs, trust our expert technicians for quality service at affordable rates. We provide comprehensive brake services, ensuring your safety on the road. Schedule your appointment at Midas in Crystal Lake today and drive with confidence. Learn More

Tire Balancing & Repair Services in Crystal Lake

Tires are crucial for safety, connecting your vehicle to the road. Your brakes depend on your tires to have a firm grip on the road. At Midas in Crystal Lake, IL, our experts ensure your tires are safe in your car, truck, or SUV. Learn More

Crystal Lake Wheel Alignment & Suspension Services

Experiencing handling issues? Trust Midas in Crystal Lake, IL, for expert suspension and alignment services. Our professionals inspect wheel alignment, struts, shocks, and suspension, ensuring a safe and comfortable ride. Count on Midas for your vehicle's stability and performance. Learn More

Car, Truck, SUV and EV Tires in Crystal Lake

Searching for dependable tire options in Crystal Lake? Explore our extensive tire selection featuring top brands like Michelin, BFGoodrich, Firestone, and more. We have tires for most vehicles, including cars, SUVs, trucks, and electric vehicles. Schedule your Midas appointment today. Learn More

Check Engine Light Diagnosis in Crystal Lake

Is your Check Engine Light on? This warning can indicate severe engine problems, requiring expert diagnosis. Rely on Midas professionals to identify and resolve the issue, ensuring your vehicle's peak performance and safety. Learn More

Crystal Lake Muffler and Exhaust Services

Experiencing smoke, noise, or other exhaust system problems? Visit Midas in Crystal Lake for expert exhaust services and repairs. Our professionals ensure your vehicle runs smoothly and safely. Trust Midas for reliable solutions to your exhaust issues. Learn More

Routine Auto Maintenance and Repairs in Crystal Lake

Count on Midas in Crystal Lake, IL for expert brake repair, scheduled maintenance, exhaust, tires, oil changes, steering, suspension, wheel alignment, and more. Rely on us for your car's safety, performance and reliability. Learn More

Car A/C Recharge & Heating Repair in Crystal Lake, IL

Car heating and A/C systems deteriorate over time, leading to clogged hose pipes that may leak if not properly serviced. This can result in poor efficiency in both heating and cooling functions. Let Midas W. Virginia Street regularly maintenance your AC system so it operates at its peak performance level. Learn More

Car Batteries & Auto Electrical Services in Crystal Lake

Experiencing a dead battery, starter issues, or alternator problems? For any electrical component concerns, trust the experts at Midas W. Virginia Street. Our skilled mechanics in Crystal Lake, IL diagnose and resolve car battery and electrical issues promptly for smooth operation. Learn More

Programs

  • Better Business Bureau Accredited Business

  • ASE Certified

  • Motorists Assurance Program

Amenities

  • WiFi

  • Pick-up/Drop-off Services

  • After Hours Drop-off

  • Coffee

  • Magazines

  • Online Appointments Available

  • Online Estimates Available

  • Online Tire Shopping Available

Community Involvement

  • Drive Out Hunger: Food Drives

    We host food drives to benefit our community food bank.

Payment methods

The Midas Credit Card offers instant credit and special financing options2 to qualified applicants. See store for details. Get Details

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Average Rating:

4.82 of 5 stars

321 reviews

Rick W

5.0 of 5 stars

Mar 12, 2024

The employees were courteous and knowledgeable and were respectful of my time. Great bunch of people!

Ken c

5.0 of 5 stars

Mar 08, 2024

Very satisfied with whole experience at midas.

Ryan

5.0 of 5 stars

Mar 02, 2024

Quick and efficient service

JP

5.0 of 5 stars

Mar 01, 2024

Friendly service as usual. Easy drop off and pick up. No upselling of unneeded services. Very obvious they are aware of cars history.

Anonymous

2.0 of 5 stars

Feb 24, 2024

Properly fix the problems or replace parts. I've had to bring my car back too many times after work has been done to re-fix or replace parts that should be lasting much longer.

Sunrun

5.0 of 5 stars

Feb 20, 2024

Lean location, friendly associates, prompt assessment and quick resolution.Overall 100%

JoseC

5.0 of 5 stars

Feb 17, 2024

Always Friendly, Professional, and Sincere with my Service on both my 2018 Lexus RX350 and 2018 Mazda CX5 GT AWD..

Erica

5.0 of 5 stars

Feb 09, 2024

Always happy with the experience

Anonymous

5.0 of 5 stars

Jan 29, 2024

Walked in and asked if they could replace my wiper blades and jib was completed in 10 minutes

Rocky

5.0 of 5 stars

Jan 23, 2024

Don and Dieter are professional, personalable, and knowledgeable. Even the guys in the shop will give you a friendly wave if they recognize you.They will let you know if general maintenance items should be replaced.

Mike H

5.0 of 5 stars

Jan 20, 2024

Got me in on a very cold day and replaced brakes relatively quickly given the customers in the line.

gp

5.0 of 5 stars

Jan 17, 2024

Service Team was awesome

Chris S.

5.0 of 5 stars

Jan 15, 2024

Our daughter slid off the road during a recent storm and after we had the car pulled back onto the road, the steering was shuddering. I was able to get into Midas on Monday morning and they informed me it could be more than an alignment issue. About an hour and a half after I dropped off the car, I received a call from Don (manager) and he informed me that the shuddering was actually being caused by the massive amount of snow and ice that had gotten into the wheel wells and under the car. Long story short, got the car in at 11:00 and picked it up at 2:00 pm and the service was great and the pricing extremely fair.

Peter M

5.0 of 5 stars

Jan 09, 2024

Honest, friendly ,very professional, no funny business

charmaine

5.0 of 5 stars

Dec 23, 2023

I'm concerned about my car because it is higher mileage car then I have ever had.The owners always explain what needs to be done in priority, due to the fact I can only have one service done at a time.I love the way they constantly update me on the progress of my car, while in the shop.The owners are always nice and very informative!

CL CUSTOMER

4.0 of 5 stars

Dec 13, 2023

first experience with this shop in 2-3 years so i'm satisfied so far. the work was extensive and we don't put on mileage quickly. want to see if the work can be considered complete when we've used the car under more mileage results.

Brennan Downing

5.0 of 5 stars

Dec 08, 2023

Fast and friendly service

Rocky B

5.0 of 5 stars

Dec 04, 2023

I told Dieter I needed a new battery and did not want to call a tow truck. Within 30 minutes Andrew was at my home and installed my new battery. Fantastic service.

Mark N

5.0 of 5 stars

Nov 25, 2023

Got in and out, Don's a good guy.

CA

5.0 of 5 stars

Nov 17, 2023

All the work being done to my car was clearly explained as well as what my options were going forward with the issues I was having. I learned a lot which will enable me to take care of some issues on my own.

Troy J. Sr.

5.0 of 5 stars

Nov 14, 2023

Don and Deeder at Crystal Lake,IL are the best!!!

Tom K

5.0 of 5 stars

Nov 06, 2023

The main reason I go your shop is because of the manager Don.He's honest and knowledgeable and the work is done right and done quickly at a fair price.

Nick W

5.0 of 5 stars

Nov 01, 2023

Good service

C. N.

5.0 of 5 stars

Oct 28, 2023

The staff is amazing I have brought my vehicle in for every oil change and service. I will be scheduling to get new tires put on this month. Associates are always kind and fair with services and pricing. Never do I take my car to the dealer for services anymore

Seta D

5.0 of 5 stars

Oct 18, 2023

I went in for an oil change that I’d scheduled, but needed them to look at my brakes as well because I had been hearing noises. They were flexible and allowed me to add on what I needed to fix of my car. They communicated clearly and were specific about what was needed and what could wait.

JoeG

5.0 of 5 stars

Oct 11, 2023

Called last night when I had the problem. Dropped it off this morning. Was Called soon after with plan to repair and the price. Car repaired and I picked it up. This is a very good Midas .

crazy john

4.0 of 5 stars

Sep 21, 2023

very proffesional

Troy J.

5.0 of 5 stars

Sep 12, 2023

The service at Midas in Crystal Lake, IL is always the best , they serviced 3 of my cars

Jason

3.0 of 5 stars

Sep 11, 2023

I used to come to this Midas regularly because it was a great value and ownership was always looking to keeps costs fair. It seems pricing has increased significantly and I no longer feel ownership tries to keep costs down.

Joe G

5.0 of 5 stars

Sep 05, 2023

The people here are so helpful and friendly.The work is professional and reasonably priced.

Anthony

5.0 of 5 stars

Aug 26, 2023

The staff is super helpful and transparent, I've been going for years and will continue to do so.

Suzzlebee

5.0 of 5 stars

Aug 26, 2023

The team went above and beyond with my service request and their recommendation of services to work my car and get it done at a scheduled time.

Estelle Z

5.0 of 5 stars

Aug 21, 2023

Really like this location. Staff is very friendly and keeps me up to date on service progress. Waiting area is bright and comfortable.

Sandy B

5.0 of 5 stars

Aug 17, 2023

Midas called for a tow truck for me. It came quickly and my car was repaired by the next day. I was very happy with the service.

pat

2.0 of 5 stars

Jul 31, 2023

Make your appointment process much clearer. I assumed I had an appointment scheduled, but when I went to the Midas dealer - they told me I couldn't be helped. So we went to another facility and got our oil changed.

bakerygirl

5.0 of 5 stars

Jul 28, 2023

The staff who work at my midas are very friendly and they always have my car finished in a timely manner

sam

5.0 of 5 stars

Jul 27, 2023

The associates at Midas are second to none. Melissa was the employee I spoke with. She was extremely helpful in explaining what was going on with my car, and very clear in the pricing. They had me in and out with my car very quickly. Everyone was kind and accommodating.

Jessica M

5.0 of 5 stars

Jul 25, 2023

The service and communication about what was going on with my car was great.

Lizardqueen

4.0 of 5 stars

Jul 18, 2023

My husband and I felt that the questions were directed towards him even though it was my car. I really wish they would’ve talked to me more. My husband knows nothing about cars, but most mechanics direct the conversation towards him because he’s the man.

Sheree

5.0 of 5 stars

Jul 13, 2023

Super customer service!

Scooby

5.0 of 5 stars

Jul 06, 2023

Don did an exceptional job not only explaining to me what was going to be done but also the result of what was done. However, I do feel the price ($79) was high as the visual inspection that was done for the future owner of the care on really took 20 m in max.

Simon

5.0 of 5 stars

Jul 05, 2023

Staff was friendly and knowledgeable with good communication.Work was completed same day and we were very happy with the diagnostics and level of detail.

Anonymous

5.0 of 5 stars

Jun 30, 2023

The workers were helpful kind and friendly very knowledgeable

Rich B

5.0 of 5 stars

Jun 06, 2023

This is a very efficient Midas. I was told the prices before the work was started. I was in and out in quicker than I anticipated. Free coffee. Very professional and personable staff. Clean bathroom.

Anonymous

5.0 of 5 stars

Jun 05, 2023

Done very customer friendly

Adam S

5.0 of 5 stars

May 31, 2023

We called last minute. They did everything they could to service my car with the small window they had available. They were quick, efficient, and effective. This location was awesome, but I have always had a great experience at every Midas I visit.

ChefKL

5.0 of 5 stars

May 27, 2023

Team is always friendly and communicative. Service has been precise and informative of what my vehicle needs

Jimmy U.

5.0 of 5 stars

May 23, 2023

I don’t know if Midas is the most competitively priced but what I do know is their work is outstanding! I’ve never had to complain or bring my vehicle back for rework, they do a great job!

Jeanne G

5.0 of 5 stars

May 23, 2023

Don is always very helpful, explains everything well.Even mechanic doing inspection came out and explained everything to me and showed me the engine air filter!

Kim M

5.0 of 5 stars

May 15, 2023

I appreciated how informed I was kept and the detailed feedback I received.

Anonymous

4.0 of 5 stars

May 08, 2023

I called and received a quote for an oil change to be told it is usually $89.99 but it is @20 off which makes it $69.99. They did not tell me if there is any other charges associated with it. I took the car and got the oil change and tagged another $15.00 for "Shop Supply" to it and with tax it came to $89.98. I was explained that it is for disposal. If this is known, why the customer is not quoted $84.99 for the oil change. I think this is sleazy business practice which is not personally appreciated by me.

charmaine

5.0 of 5 stars

May 06, 2023

I was going to another oil change place for years and they NEVER did as through of a vehicle inspection as Midas in Crystal Lake did! They found that my serpentine belt was old and cracked and NO ONE had ever noticed that at many other facilities. That was so important to me that they discovered that! They inspected all of my vehicle fluids and let me know that I will need fuel system cleaning soon. I soo appreciate their inspection of EVERYTHING, kindness and professionalism. It is very important to me that I maintain my car due to high mileage but I did not feel as if they were just trying to sell me a service I didn't need.

Dan B.

5.0 of 5 stars

May 05, 2023

The people at this location are great honest people I can trust with my vehicles needs.

LK

5.0 of 5 stars

May 02, 2023

Outstanding customer service!

Courtenay HW

5.0 of 5 stars

Apr 27, 2023

I love the “small town mechanic” feel of my local Midas. None of my questions are treated with impatience, I am shown what needs to be done and why and I feel that the mechanic is honest about what absolutely has to be done and what can wait. I am not uncomfortable while sitting and waiting for my vehicle.

Dennis M

5.0 of 5 stars

Apr 26, 2023

Issues were resolved in a timely fashion.

Gus P

5.0 of 5 stars

Apr 26, 2023

Peter, the manager was extremely knowledgeable and friendly. I quickly got an estimate for the work to be done, The price initially quoted was exactly what I paid. I brought my SUV in the morning and it was repaired and ready early that afternoon

Julia G

5.0 of 5 stars

Apr 15, 2023

Customer service was excellent.

Before A

5.0 of 5 stars

Apr 14, 2023

I have been bringing my car here for years, and I wouldn't go anywhere else. The people here have always treated me great. I feel that I can trust them completely. They are keeping my old car running great and find solutions to the most unusual problems.

Jessica M

5.0 of 5 stars

Apr 12, 2023

The staff is friendly, explains what they are doing and why and do a great job.

Lisa C

5.0 of 5 stars

Apr 07, 2023

The service is exceptional.

Marianne

5.0 of 5 stars

Apr 04, 2023

It was convenient to schedule the service online and it was confirmed promptly by text. The car was taken in for service right away; they did a good job and informed me of future repairs needed. I really appreciated not being pressured and will likely return for that reason.

JEANETTE

5.0 of 5 stars

Mar 24, 2023

THE PEOPLE AT THE MIDAS IN CRYSTAL LAKE IL, AS ALWAYS THE BEST SERVICE I RECEIVED EVERY THE TIME I GO THERE DONALD AND HIS TEAM ARE THE BEST IN MY BOOK AND I WILL ALWAYS GO THERE EVERY TIME MY CAR NEEDS SERVICE THE PLACE I RECOMMEND TO ALL MY FRIENDS AND FAMILY I AM JEANETTE MAGER

DeniseR

5.0 of 5 stars

Mar 17, 2023

Don and Deiter are very professional, friendly and thorough. Everything was explained to me and the last time I went to Midas, they helped me get my SVU prepared for winter. Midas in Crystal Lake is the only place I go for all services on the SVU.

Maryanne H.

5.0 of 5 stars

Mar 16, 2023

I drove into the Midas with no appointment. I was immediately greeted by Don, the Manager. He was very kind and helpful. He was able to get my car checked out within a very short amount of time. As I suspected, I did have some issues with the muffler and connecting front exhaust system. Don gave me the estimate and explained exactly what had to be done, and why. I agreed to have them do the service. I waited while they fixed the car. After they were done, Don walked in and showed me all of the parts that had been replaced. I understoof fully at this point what was wrong with my vehicle. You have a great Manager here, and staff who were all very helpful and friendly. My car is running quiet and smooth now, thanks to the teams excellent work. Thank you, Maryanne Humphrey

👍

5.0 of 5 stars

Mar 07, 2023

Don and Deeter go out of their way to give everyone top ranked service been coming to this Midas For over 20 years.

Wendy O

5.0 of 5 stars

Mar 06, 2023

The associates were very helpful.

Eve T

5.0 of 5 stars

Mar 03, 2023

Great service from the time I walked through the door until the work on my car was complete.

Aaron M.

5.0 of 5 stars

Feb 04, 2023

Easy appointment process, fast service, friendly service representative.

Adam P

5.0 of 5 stars

Feb 02, 2023

Staff is very efficient and friendly. They always explain the services and recommend necessary repairs to assure our car is running great.

Dawn

5.0 of 5 stars

Feb 01, 2023

I went to see if I could just have a muffler installed, without needing all of the pipes. They can do it with a much lower price than my dealer. Did not have work done until I’m sure I’m keeping my car.

Steve R

5.0 of 5 stars

Feb 01, 2023

My car battery died and needed a jump because of the extreme cold. I was advised to get my battery looked at to make sure the battery was still OK. Since I bought the battery at Midas, I went right there after the jump. Midas was able to examine the battery and tested it explaining my battery was still good and was just the cold weather that caused the car not to start. I got the peace of mind I needed knowing my battery passed all the tests. I not only got great service, and Midas was able to squeeze me in even though I didn’t have an appointment and could go on with the rest of my day! I would recommend Midas to anyone! I will only bring my car to Midas, no matter what the issue. Honest, compassionate and quick! I love Midas!

Peter M

5.0 of 5 stars

Jan 31, 2023

Honest, professional, highly skilled workers at this Midas. Work was completed quickly and at a good price.

Gene

5.0 of 5 stars

Jan 28, 2023

Everyone was very pleasant to work with.

Wade

5.0 of 5 stars

Jan 27, 2023

Great honest employees that know exactly what needs to be done!

Rich

5.0 of 5 stars

Jan 27, 2023

Don and his staff are aqesome

Larry B

5.0 of 5 stars

Jan 26, 2023

We’ve always had wonderful fair work done at Midas

Greg W

5.0 of 5 stars

Jan 24, 2023

Donald Ottesen and Dieter Gutt were very helpful. they are always giving great service.

Jerry V.

5.0 of 5 stars

Jan 17, 2023

all work was completed properly and efficiently, with no attempt to over sell the needed service.

Nydia A

5.0 of 5 stars

Jan 16, 2023

Don kept me informed with the entire process and broke down the information to show me a better understanding.

Danny L.

5.0 of 5 stars

Jan 10, 2023

Quick, easy, effective service. Great communication was provided.

JT

5.0 of 5 stars

Jan 09, 2023

good service, fair price and close to home.

Deborah H

5.0 of 5 stars

Jan 07, 2023

My experience was very good staff are always friendly and they explain things as they go to insure that you know what they are doing. I have never had an issue at my midas .

tm

5.0 of 5 stars

Jan 03, 2023

awesome staff

John A

5.0 of 5 stars

Jan 02, 2023

Faior price for work and immediate , same day repair

Dan B.

5.0 of 5 stars

Jan 02, 2023

Don is one of the nicest and honest guys in the car repair business. Always a good experience at this location.

Laura

5.0 of 5 stars

Dec 31, 2022

My drivers side window was smashed 2 days before Christmas during a sub zero cold snap. I called Don at Midas Crystal Lake and he said bring it in and he would store it while he waited for parts. I live in a condo with no garage the car would have had to sit outside temps minus 19 below wind and snow forecast, no way to seal the window. The car was kept safe and despite it being Christmas holiday, I had my car back in a week. Window replaced, I also had the door handle fixed and the oil changed. I was very grateful for them keeping the car safe. Work completed and it came in under what I thought it would cost.

Cody L

5.0 of 5 stars

Dec 27, 2022

Honest, upfront, and extremely helpful throughout the process. We had hit a lot hole the night before and after the stress of changing the tire to the spare in zero degree weather, brining the car to Midas get a fresh set of tires, made the stress go away.

Laranda P

5.0 of 5 stars

Dec 26, 2022

I just feel I was treated fairly and professionally.

Rocky B

5.0 of 5 stars

Dec 22, 2022

Don/Dieter are very knowledgeable and communicate very well what needs immediate attention and what can be put off to a later date.

Bart B

5.0 of 5 stars

Dec 17, 2022

Good experience from start to finish.

Don O

5.0 of 5 stars

Dec 16, 2022

The men were kind helpful and knowledge of my problem

LHaiges

5.0 of 5 stars

Dec 15, 2022

We called about a repair and they had us in within an hour to fix if. Don was very detailed on what they were doing for the repair and the price. Very personable to work with.

Anonymous

5.0 of 5 stars

Dec 13, 2022

Customer service outstanding don was great

Mark N.

2.0 of 5 stars

Dec 10, 2022

Don't guess at what the problem is and if you can't figure it out, at least be honest and tell me so i can go somewhere else. Spent $1400 for a new battery and alternator then I start my car up the next morning and the battery light came right back on and doing the same thing. Very upset spending that much money and now I have to take it somewhere else to get the problem actually fixed.

JasonH

5.0 of 5 stars

Dec 09, 2022

Oil change and tire rotation were completed in 30 minutes. Shortest period of time I’ve had to wait for an oil change in over 30 years of driving, hands down. Staff, especially the manager we’re super friendly and I will be returning to this location from now on.

Zach

5.0 of 5 stars

Dec 08, 2022

Don was absolutely amazing! He made the whole process super easy.

MikeR

5.0 of 5 stars

Dec 02, 2022

They were always there was us.

pizza

5.0 of 5 stars

Nov 25, 2022

Don and his team where awesome.

Laranda P

5.0 of 5 stars

Nov 25, 2022

Professional, friendly, & fair price!

Anonymous

5.0 of 5 stars

Nov 22, 2022

Clear communication and options. Spoke to us as a customer and not just a number.

Kenny

5.0 of 5 stars

Nov 22, 2022

We have been using dealerships and are really pleased that we switched both our cars to midas to do all our services

Anonymous

5.0 of 5 stars

Nov 19, 2022

Great customer service

Mrs. Richards

5.0 of 5 stars

Nov 19, 2022

I was out shopping, and my brakes started to grind. I called Midas with my emergency, and they told me to come on by. They were able to take me in right away! I explained everything that had been going on with my vehicle since I purchased it, and they were able to confirm my suspicions. Everyone was so knowledgeable, helpful and polite. I left my car with them overnight, and it was done the next day. They had fair prices and were extremely professional with a homey feel. Thank you, Don and Andrew for all of your assistance. I will certainly be back with all of my vehicle needs!

Colleen A

5.0 of 5 stars

Nov 14, 2022

This was second time bring my car to them .They got work done in one day .Everyone in shop professional and friendly.

Maria K

4.0 of 5 stars

Nov 11, 2022

Labor price is high.

Anonymous

5.0 of 5 stars

Nov 10, 2022

Excellent service. Knowledgeable manager. Efficient and timely service.

MAD JIM

1.0 of 5 stars

Nov 07, 2022

I came to Midas (instead of my regular service provider) because you sent me a $100 off coupon for brake work. After inspecting my brakes, I was given a very high estimate, and was informed that the coupon would not be honored. To add insult to injury, I was charged $69 for the inspection. So instead of getting my brakes fixed and saving $100, I left with my brakes still needing service, $69 poorer.

Gotworkdone

3.0 of 5 stars

Oct 31, 2022

Cleaner waiting area and better explanation of the steps and exact thing being done including parts used and references of the quality being installed. Not explained.

P S

5.0 of 5 stars

Oct 29, 2022

I had my brakes replaced in July but had been having trouble with the brakes ever since. Don and Dieter helped me get my car in on a tight schedule because I had to run my girls around to do things also. They replaced the front brakes due to faulty parts and there was no charge to me. They were very friendly and helpful.

Ania Hania

5.0 of 5 stars

Oct 28, 2022

The service was informative and friendly. They repair instead of just replace like dealership repair services. This I'm sure, saved me allot of money.

L OBrien

5.0 of 5 stars

Oct 22, 2022

People were friendly and explained options we have for the service we needed. They were very accommodating in looking at our car without an appointment.

Denise R

5.0 of 5 stars

Oct 21, 2022

The Manager and Staff are very professional, thorough and very kind to me. I have been going to this Midas for a long time and my SUV is in great shape because of their work. I highly recommend this Midas.

Rich

5.0 of 5 stars

Oct 10, 2022

Would not go anywhere else totally satisfied with midas

Anonymous

5.0 of 5 stars

Oct 08, 2022

Service Tecks. Were very helpful. Werese

Anonymous

5.0 of 5 stars

Oct 08, 2022

Customer service e is great. Very friendly and great communication.

Jeanne G

5.0 of 5 stars

Oct 04, 2022

Associate was polite professional and friendly, also helpful! I’ve been coming here for years, highly satisfied

JP

5.0 of 5 stars

Sep 29, 2022

I was very satisfied with the work that was done on my SUV

Rocky B

5.0 of 5 stars

Sep 22, 2022

I called to set up an appointment for an oil change. Dieter offered a variety of days and times that fit my schedule. My oil change was done in a timely fashion and they were genuinely thankful that I brought my car in for an oil change. I will continue to use Midas.

Cat

5.0 of 5 stars

Sep 19, 2022

I felt at a loss when I was told by another place where i got my oil changed, I needed brakes the cost $1294.00. Well I work paycheck to paycheck. I Midas got in the very day I called, and they did only what I needed. They also helped me out with the credit plan that gave me 6mos. Interest free pay off. I am no longer stressed out. Thank you Midas in Crystal Lake.

Joy

5.0 of 5 stars

Sep 16, 2022

I had made an appointment, but my need to get quicker than the appointment scheduled became necessary and they were able to get my car in immediately. The service was great. It will keep my car safe even though the cost was more than I had hoped. I’m glad I did not wait any longer, it could have been much worse.

Aaron M.

4.0 of 5 stars

Sep 13, 2022

Seemed a bit expensive for what was done.

Narinder K Verma

4.0 of 5 stars

Sep 13, 2022

The service was very good, the price of $550.00 was a little over, than what I expected for Brake services

Scb

4.0 of 5 stars

Sep 09, 2022

We had car towed in without an appointment and new break caliper was installed.Great help by Midas

Dan B.

5.0 of 5 stars

Sep 02, 2022

Don at Midas of Crystal Lake is always nice to deal with. Very honest. Never had a problem at this location.

Linda S.

5.0 of 5 stars

Aug 30, 2022

I had received a quote from HONDA to fix my exhaust system that was excessive! I called the local Midas near my home and spoke with "Deter?" he was very honest and set me up for a consultation the next day- for no charge! I met Deter and Donald Ottesen at the Midas in Crystal lake, Illinois. These gentlemen and their assistants explained that I did not need the entire exhaust system replaced as HONDA told me. Don brought me into the garage and showed me the problem, I took pictures and was educated by these mechanics! I was allowed to use an online coupon towards the cost of the repair of which was 1/3 the amount HONDA quoted me plus HONDA charged me a "DIAGNOSTIC FEE" of $79. The mechanics at MIDAS in Crystal Lake are very knowledgeable and customer-friendly! I highly recommend this facility ! Thank you Don, Deter and the other two gentlemen who took care of my car. I now have a local auto repair place to depend on for all my car needs! Linda Serafin

Jenny

5.0 of 5 stars

Aug 27, 2022

Friendly staff at the front desk and even passing by technicians. Clearly appreciated my business which you don’t feel if you go to a dealer. Service was prompt and scheduling appointment was easy.

Liz the Best

5.0 of 5 stars

Aug 23, 2022

People were extremely nice and professional. I felt like I could trust this particular midas. Looking forward to the next time I need to get my car stuff handled that I can go back to a trusted place.

Anonymous

5.0 of 5 stars

Aug 19, 2022

Work was done well and in less time than initially told. Super friendly staff. I will be back.

Anonymous

5.0 of 5 stars

Aug 16, 2022

I trust this Midas blindly. I have been a customer for years and I know them for years. I know they are not selling me something I do not need. The quality of the service is always great.

GV

5.0 of 5 stars

Aug 15, 2022

The customer service was top notch. Will definitely be switching to Midas for future services. Thanks!!!

CarrieW

5.0 of 5 stars

Aug 13, 2022

The manager Don was very friendly and accommodating. He booked me into his first spot available and the turn around time on the job was quick. Him and his team were respectful and stayed true to the commitment time. I will be returning for future work.

Jeni

5.0 of 5 stars

Aug 12, 2022

I feel like Don has always been an honest and straight forward person. I have a new car now and went to the dealer a few times for service but just didn't feel like they cared about my concerns. Although, I feel Midas is very high in cost for the oil changes I will continue to bring my new vehicle here for future service needs.

Aaron M.

5.0 of 5 stars

Aug 12, 2022

Called for an appointment the next day and was accommodated. Good communication during the day. Work was finished in a very timely manner. Other issues unrelated to my visit were also identified and corrected.

Jim P.

5.0 of 5 stars

Aug 08, 2022

Great customer service.

Kevin W

5.0 of 5 stars

Aug 04, 2022

Don, the manager, was incredibly helpful, friendly, and made sure I was comfortable during my visit. He explained everything that was happening with my vehicle in an easy to understand way and in detail, all while not trying to sell me on anything and being candid about what could use service and what could wait. I would return to this location based solely on Don being so great.

Laurrie F

5.0 of 5 stars

Aug 02, 2022

Don and his team are awesome. They are thorough when investigating my concerns. They clearly explain what they found and even let me know what has to be done right away and what we should watch for future visits. I feel they are honest and trustworthy. I won’t take my car anywhere else for service!

barbg

5.0 of 5 stars

Aug 02, 2022

I have been coming to this Midas for many years - they are always fair, courteous and up front with their pricing, estimates and repairs.

Tom K

5.0 of 5 stars

Aug 01, 2022

Don the manager was nice, honest & they do they work the right way for a fair price

Mark R

5.0 of 5 stars

Jul 30, 2022

Dom was very upfront, Knew exactly what had to be done and offered alternate solutions . Saved me a large amount of $$ on the job that the dealer was going to charge 3X the price. The staff is friendly and on point. My car was done before the expected completion time and ready and waiting for me when I got there. Iwas shown the bad parts and told everything that was done.

Anonymous

5.0 of 5 stars

Jul 30, 2022

Great customer service Don the manager is the best. he explains everything to you. It’s a great asset to have someone that really takes the time help his customers.

Rose M

5.0 of 5 stars

Jul 29, 2022

They always look for things we don't see. They're awesome!!

Michael o

5.0 of 5 stars

Jul 26, 2022

Don, dieter, and the whole team did a great job getting me in and out in a timely manner. They were busy.

oc

5.0 of 5 stars

Jul 23, 2022

I was a walk in oil change. Don Ottesen greeted me and got me right in.

Jholder

5.0 of 5 stars

Jul 22, 2022

Honest, reliable, and professional. I haven't had any issues with any of the cars I brought in. As a you g women it has been hard for me to trust mechanics. I will only take my vehicles here. Thank you Don and Deter

Carnica

5.0 of 5 stars

Jul 21, 2022

Don was a great help and awesome to work with very satisfied with him

Mel A

5.0 of 5 stars

Jul 21, 2022

Manager was very friendly talking to me and other customers while I was waiting for my vehicle.

Rebecca M

5.0 of 5 stars

Jul 16, 2022

Don was very pleasant and knowledgeable

KL

5.0 of 5 stars

Jul 15, 2022

Both Don and Dieter were extremely helpful in getting my car repaired with an exhaust and tire axle issue. Parts in stock, fair price and quicker repair than anticipated.

Amy P

5.0 of 5 stars

Jul 15, 2022

Don is awesome. He is always friendly and informative. He explains everything clearly and thoroughly. He is always pleasant and helpful. I won't go anyplace else from now on.

Marshall

5.0 of 5 stars

Jul 14, 2022

Honestly. Good Attitude.

Adam P

5.0 of 5 stars

Jul 11, 2022

Told staff that I wanted to wait for the car and they were ready to take care of me as soon as I arrived. The service was done in less than 30 minutes. Don & Dietr are great guys to work with.

Anonymous

1.0 of 5 stars

Jul 11, 2022

Your oil change was 115$ this is not acceptable. Just because prices are going up doesn't give you any rights to raise price 100%

Courtney Johnson

5.0 of 5 stars

Jul 07, 2022

The manager is EXCELLENT!!!

Jim

5.0 of 5 stars

Jul 05, 2022

I had some expensive work that needed to be done and both of the folks I talked to there explained why I needed it done

Julie M

5.0 of 5 stars

Jun 23, 2022

Friendliness and helpfulness of staff. Able to quickly solve the problem I have had with my car for many years. Toyota never acknowledged there was a problem when I went to them. Midas was able to diagnose the problem with a test drive of the car. They explained to me what I needed to do to fix the problem and their solution worked. I appreciate the time they took to test drive the car and listen to me as well as their knowledge of how to solve the problem.

Alan

5.0 of 5 stars

Jun 21, 2022

Don addresses the services I needed..followed up and was genuinely concerned about delivering a quality level of service.

Rich

5.0 of 5 stars

Jun 20, 2022

Quality, communication, and professionalism shown . I was also shown the brake situation/status on my car and had a very thorough explanation which was extremely helpful. I appreciated the service.

Denise R

5.0 of 5 stars

Jun 17, 2022

The staff are very friendly and I always get an explanation of what my car issue is. The price is fair and the service work is extraordinary.

Juliett

5.0 of 5 stars

Jun 17, 2022

Took my car in earlier than scheduled and they returned it to me so quickly… I was in such a need for an oil change… I am definitely returning !!!

Nopeforname

2.0 of 5 stars

Jun 17, 2022

Got an oil change and tire rotation.Lets do both the good and bad.The good: great service, and work. Car feels great. Also they found some issues that will need to take care of like weak battery and brakes.Bad: felt deceived. Called and made appointment bc they stated a synthetic oil change plus rotation is $65 plus tax (due to $25 coupon). Assumed it was parts & Labor. I understand there would be tax and disposal fee. But on my receipt its $65 just for oil and 15 for labor. When I asked the gentleman, he said the price is 65 for parts and labor and when I told him that the receipt shows 65 for just the oil plus 15 for labor, he said that was correct. Wasnt going to continue the dialogue since i mentioned it to two different gentlemen.Overall thank you for the great service but will not return as sold for $65 plus tax (estimated maybe a $80 charge for full thing) but walked out paying $96.This is from my google review

JoJo

5.0 of 5 stars

Jun 13, 2022

Don the manager and Deeder are the best!!!

Adan o

4.0 of 5 stars

Jun 09, 2022

I little expensive the service

Claudia A

5.0 of 5 stars

Jun 07, 2022

I have been going to Midas my last 3 cars. Over 10 years. I have never had a bad experience. Which I always experienced at my first dealership. The reason I tried Midas and never looked back. The management and technicians are all professional and friendly. Service is a bonus. I have nothing negative to say.

Barbara B

5.0 of 5 stars

Jun 04, 2022

Great people and fast work

balt

2.0 of 5 stars

Jun 04, 2022

The was a $10 fee added to my bill that was not disclosed over the phone.

Rachel T

5.0 of 5 stars

Jun 03, 2022

They have always been fantastic! My family and I have been going to that midas for 20+ years. We have always had great service and true their recommendations. Highly recommend coming here in Crystal Lake!

Richard Stromberg

5.0 of 5 stars

May 28, 2022

Don outstanding customer service ,knowledgeable, great person to work with.

Laura H

5.0 of 5 stars

May 26, 2022

Don always takes such great care of us and all of our vehicles. He explains everything and always goes above and beyond

Emily P

5.0 of 5 stars

May 23, 2022

The guys at the crystal lake location are always so nice, get me in and out for my service.

Brandon A

5.0 of 5 stars

May 12, 2022

They took my car immediately and got it done in the timeframe I was told.

JENE

5.0 of 5 stars

May 09, 2022

Don at the front was great to work with. He was very informative about the importance of what was needed without being aggressive, which I very icy appreciate. His communication throughout the process was wonderful. And I also appreciate whoever did the great job performing the service.

TJ

5.0 of 5 stars

May 06, 2022

Don and Deeder are the best!

Kevin D

5.0 of 5 stars

May 05, 2022

Don is the most honest a fair owner I know! I trust him and his team!

Lisa P

5.0 of 5 stars

Apr 28, 2022

Don and his staff are very nice and take the time to explain the services and work being done. They are very efficient and got my car back quickly.

Nick

5.0 of 5 stars

Apr 22, 2022

Don is always very nice, explains things thoroughly is transparent about probable costs. Just overall excellent customer service.

JoeF

5.0 of 5 stars

Apr 15, 2022

I was unhappy my front rotors started warping this winter lasting only 18 months.However they handled my frustration well. The price was fair to fix rotors.Hopefully the Midas rotors last don't constantly give me more trouble.

Nancy V

5.0 of 5 stars

Apr 14, 2022

The manager explained everything so I understood what was being done.

Richard stromberg

5.0 of 5 stars

Apr 14, 2022

Always a pleasure to do business with this Midas shop Excellent service every time I come. Outstanding staff . Willing always to go that extra to meet all customer needs

Elizabeth M

3.0 of 5 stars

Apr 13, 2022

The advertised coupons should be clearly applied to the final bill without question.

Gregg D

5.0 of 5 stars

Apr 12, 2022

Don is a professional, and consistently provide excellent customer service. I come to this location everytime I need work done on my vehicle, and I always get quality work done in a timely matter

Marc B

5.0 of 5 stars

Apr 12, 2022

The manager and staff treated my request for service with professionalism and did so in a timely manner. They explained upfront what the costs were prior to the service being completed.

Steve R

5.0 of 5 stars

Mar 21, 2022

Don is a stand up guy who gives you honest answers and is trustworthy.

Jeff G

5.0 of 5 stars

Mar 17, 2022

Always professional and friendly.

AaronM

5.0 of 5 stars

Mar 11, 2022

Easy appointment scheduling, work started on time and was done when promised.

Denise R

5.0 of 5 stars

Mar 11, 2022

I have always taken my car to Midas and have gotten fair quotes and discounts.

Anonymous

5.0 of 5 stars

Mar 10, 2022

Excellent customer service from everyone.

CJ

5.0 of 5 stars

Mar 05, 2022

Don the manager is always pleasant with a it’s about the Custer attitude. The technician who worked in my car was quite nice as well. I have been using them for 7 years when we moved to Crystal Lake.

Cp

5.0 of 5 stars

Mar 05, 2022

Service was EXCELLENT!!

Mimi M

5.0 of 5 stars

Mar 04, 2022

The Manager Donald Ottesen was efficient and clear on explanations and assistance and even have me some more estimates on more work needed on my car

Marah

5.0 of 5 stars

Mar 01, 2022

I found the service here to be refreshing. The associate was exceptionally helpful. Being a female senior citizen, I felt that I was treated with honesty and respect.

Amy B

5.0 of 5 stars

Mar 01, 2022

Don is always so accommodating and friendly. He lets me know exactly what is needed with my car and the cost. His mechanics are trustworthy and skilled. We wouldn't even think of going anyplace else to have our car serviced!

Gianna J.

5.0 of 5 stars

Feb 28, 2022

They got me in quickly and had my parts in stock when other places could not get me in and had parts on back order. Thanks for getting me in last minute and getting me out of there in less than an hour. My time and my weekends are valuable to me! I will be

Richard stromberg

5.0 of 5 stars

Feb 26, 2022

Been coming to this location for over 20 years managers and workers outstanding. Don gives it all to give customers experience you would want.

Pk

5.0 of 5 stars

Feb 19, 2022

Been using this location for several years now and always been very pleased with the service the cleanliness the friendliness Dan and his staff are fantastic

Don S.

5.0 of 5 stars

Feb 18, 2022

Don @ Crystal Lake store took very good care of my car. The check engine light came up 3 time. The people @ Midas did not give up till it was fixed right and was very help with the pricing. and did it all in a timely matter THANK YOU!

Chloe G.

5.0 of 5 stars

Feb 17, 2022

Don was such a big help and very generous. Place is very efficient and priced fairly. Highly recommend this place!

Kenneth C.

5.0 of 5 stars

Feb 09, 2022

I started coming to this location last year and was impressed with Don and the staff. Unlike the way i was treated at Ford after being a loyal customer for 17 years.

Terry M.

5.0 of 5 stars

Feb 05, 2022

I am very pleased with the service I received at Midas-Crystal Lake. I went in for a Oil filter change. The Manager Don is a straight shooter. He courtesy and runs a great shop. I appreciate the time he spent with me going over future repairs that my 2015

Mitch Z.

5.0 of 5 stars

Jan 26, 2022

"Talked with Don about my 2012 Outlander. Exhaust pipe rusted out on either side of the catalytic converter. Didn?t try to sell me a new converter, which saved me a lot of money. Also noticed my spare tire , which is under the car was loose and flat. "

Mitch Z.

5.0 of 5 stars

Jan 26, 2022

"I talked with Don about my 2012 outlander. My exhaust pipe rusted through on either side of the catalytic converter. He didn?t try to sell me a new converter, they repaired the broken pipe. Also noticed my spare tire was loose and flat. Don had this"

Tom D.

5.0 of 5 stars

Jan 25, 2022

Midas followed up multiple times to confirm work (new muffler system) was done to customers satisfaction. Fair market price and done quickly!

Rich B.

5.0 of 5 stars

Jan 20, 2022

"I noticed my car had trouble starting today. I called Don and he asked me if I wanted to bring it in today. I was thankful that he was able to fit me in. He tested the battery, suggested an Interstate battery, dropped the battery in and had me on my way in"

Deneen M.

5.0 of 5 stars

Jan 12, 2022

I had a flat tire and was luckily right across street from the Midas store. I called and they told me to come over they would get me in. Service was fast & friendly

francisse k.

5.0 of 5 stars

Jan 04, 2022

These guys are amazing!!! Helpful and great at explaining the problem. Got right to work on fixing my car so I could make it to a family funeral out of state. Will definitely be my go to place from now on

Buffy B.

5.0 of 5 stars

Dec 11, 2021

"This Midas went above and beyond. The first guy I talked to let me know what he thought I needed, he confirmed with the manager (who was very friendly and helpful). They got my car in, fixed it for me without delay, and sent me on my way! I will be back. I"

Kelly B.

5.0 of 5 stars

Dec 11, 2021

The guys at this shop were so helpful and thorough. I was sure I was going to be spending a ridiculous amount of money and needed something major. They fixed my car and charged way less than I was expecting. Not to mention not taking advantage that I knew

Wesley R.

5.0 of 5 stars

Oct 24, 2021

"This is an outstanding business. Management and mechanics have treated me with the upmost respect and dignity. I have been treated like a personal good friend by management. They have worked hard to provide me fast, very honest, and exceptional service. I "

Richard S.

5.0 of 5 stars

Oct 23, 2021

"I have. Been coming to Midas for over 20 years great service , great employees , concerned for there customers will continue for another twenty years"

Rick S.

5.0 of 5 stars

Aug 31, 2021

Excellent service. They didn't try to over sell us as so many shops do. Will be a regular now.

Cathy J.

5.0 of 5 stars

Aug 31, 2021

"Don and the team are very accommodating and extremely thorough in their work, they are trustworthy and communicate all pertinent information to me. We?ve been customers for several years now and will continue to be."

Robert R.

5.0 of 5 stars

Aug 27, 2021

"Service by appointment, I was on time, the service was quick and the price fair.I'll be back."

Kaye D.

5.0 of 5 stars

Aug 21, 2021

"Honestly, responsive, friendly service!! Don went above and beyond to make my emergency car repair as smooth as possible. I went from tow truck to back on the road in hours!! I can?t recommend this place strongly enough!! "

Barbara C.

5.0 of 5 stars

Jun 11, 2021

I have always received excellent service from this Midas location. I am kept up on what is going on with my car and great suggestions as to up coming service my car needs.

Otto K.

5.0 of 5 stars

Apr 16, 2021

Great service

William M.

5.0 of 5 stars

Apr 09, 2021

"Don and his crew did a great job on my truck, very honest and fair price, I highly recommend! "

Emily P.

5.0 of 5 stars

Mar 28, 2021

The Crystal Lake Midas location is by far my favorite. The guys at the desk are always so nice. I never have to wait too long for them to service my vehicle. The great set is what has me continuing to come back!

Ed B.

5.0 of 5 stars

Mar 22, 2021

"Got home from work today and saw parts hanging on my sons car. Called Don up at Midas in Crystal Lake to ask if he could get it in today, It was 5:30 and they closed at 6:00. He responded sure. Bring it up and we will look at it. I thought we would need an"

Robert D.

5.0 of 5 stars

Mar 18, 2021

Thanks so very much to Rebecca and Dieter. They really made my customer experience smooth and incredibly friendly. I appreciate the information provided and showing me on the truck specifically what was going to be done. I definitely will come back if I ne

Tom K.

5.0 of 5 stars

Feb 26, 2021

You guys were great & made it easy for me to bring my Jeep in & take care of the heat issue that I had. Don was very professional and really nice. So far so good. I will be back for service when I need it for sure.

Marc P.

5.0 of 5 stars

Feb 23, 2021

I have used this Midas for a period of time and their service is great and Don accommodates scheduling needs. The workmanship has been very good. I highly recommend this facility.

Karen R.

5.0 of 5 stars

Feb 21, 2021

I highly recommend Midas of Crystal Lake for any and all services ! Great job on my brakes and best price in the area . Don the manager was wonderful ! Explained everything . All Covid precautions were taken also . I will return for all my car needs !! Tha

Karyn R.

5.0 of 5 stars

Feb 18, 2021

Took my 2018 Explorer suv for a grinding noise . They were able to tell me problem with brakes and what I needed in 10 mins !!! And the price for rotors and pads were much cheaper then anyone else . I highly recommend Midas and a huge thank you to Don the

Otto K.

5.0 of 5 stars

Jan 19, 2021

Very good service

Tom M.

1.0 of 5 stars

Jan 10, 2021

bigtime ripoff*! Bait and switch!!!

Emma B.

5.0 of 5 stars

Jan 09, 2021

I?ve been into Midas several times needing repairs on my vehicle. Don always give great advice and seems genuinely concerned about the safety of my vehicle. I will always choose Midas in Crystal Lake for my repairs simple because of the amazing service pro

Tom M.

1.0 of 5 stars

Dec 22, 2020

Instead of $19.95 for oil & rotation they wanted $83.00!!! They said my very common truck needed special oil? Also I would have to pay $20.00 for tire rotation!!! Rip off! Bad business. Also took forever because they couldnt figure out how to reset the oil

anonymous

5.0 of 5 stars

Dec 19, 2020

Good work at a fair price. What more can you ask.

CHRISTOPHER L.

5.0 of 5 stars

Nov 13, 2020

Don was friendly and welcoming. He went over everything on my vehicle thoroughly. They did what I wanted to do and did not push other services like other places do. I was in and out of there in 45 minutes. Highly recommended! Thanks guys!

Ryan L.

5.0 of 5 stars

Nov 03, 2020

"Called a competitor down the street and they said they couldn't get me in for atleast a week to replace my brakes. I called Midas, and they got me in right away and did a great job servicing my vehicle. Thanks Don! "

Dan L.

5.0 of 5 stars

Nov 02, 2020

"Good place to go, and it is managed by a fair and decent man!"

Richard S.

5.0 of 5 stars

Sep 30, 2020

Always a pleasure to go to Midas. Great service explanation of all work terrific.plan on taking all my vehicles for all my needs in the future.

Alvee K.

5.0 of 5 stars

Aug 22, 2020

Excellent service. Just loved it.

Richard S.

5.0 of 5 stars

Aug 18, 2020

Don and his staff always make Midas an awesome experience. All workmanship and quality meet my expectations every time I have been there. Don and his team deliver what he promises quality work and efficiency to become a leader in the auto repair industry.

Carlos Q.

5.0 of 5 stars

Aug 02, 2020

Arrived at the shop and met employees who were courteous and professional.Service to my vehicle was prompt.Thank you.

Erica R.

5.0 of 5 stars

Jul 23, 2020

New to crystal lake and I was so happy with the treatment from the call to make my appointment walked in for my appointment and Donald was so welcoming they found a few things wrong nothing to major in pricing they even drove me home to tend to my repairs

anonymous

5.0 of 5 stars

Jul 03, 2020

I love my Midas! Theyre extremely caring about my old car and Don is very personable! I wouldnt go anywhere else!!

Steve R.

5.0 of 5 stars

Jun 09, 2020

"When my car needed a new rear bulb, Don and Midas came through like champs. They fixed the problem quickly, efficiently and economically. I will never bring my car anywhere else! Finding a reliable mechanic and auto service you can trust is rare these days"

Stephen R.

5.0 of 5 stars

May 27, 2020

I would never take my car anywhere else to be serviced than CL Midas. Don is a true professional and straight shooter who won't steer you wrong.

Ralph P.

5.0 of 5 stars

May 17, 2020

"Thanks Don, for providing great customer service with a knowledgeable staff. My son is very happy with the work that was preformed on his truck. Thanks again. "

Arlene B.

5.0 of 5 stars

Apr 22, 2020

"Honest, friendly, great customer service and reasonable prices. I found a reliable and trustworthy shop for all of my future vehicle maintenance needs and repairs. Thank you again!"

anonymous

5.0 of 5 stars

Apr 20, 2020

Always prompt and courteous. Take time to explain procedures and recommendations

anonymous

5.0 of 5 stars

Feb 06, 2020

Everything as promised. Would go there again for service.

Aaron M.

5.0 of 5 stars

Jan 25, 2020

"This Midas shop has always provided good, thoughtful service, and done it in a very timely fashion. "

Tim C.

5.0 of 5 stars

Jan 19, 2020

Great service. Don was very thorough explaining my repairs and getting my car back to me earlier than promised.

Robert T.

5.0 of 5 stars

Dec 19, 2019

Great customer service satisfied with the work that was done on my vehicle

Ted R.

5.0 of 5 stars

Dec 19, 2019

"Always quick, always friendly and trustworthy. "

Don S.

5.0 of 5 stars

Nov 06, 2019

"They took the time to show what was wrong with the car and what should be taken care of now and what could wait to be fixed , The car was fixed in a timely manner, "

Jennifer B.

5.0 of 5 stars

Oct 19, 2019

The staff is friendly and professional.

Donald G.

5.0 of 5 stars

Oct 13, 2019

Great service and Don was great

Laura G.

5.0 of 5 stars

Oct 03, 2019

Thanks for the great service as usual!

anonymous

5.0 of 5 stars

Oct 02, 2019

Great place and great prices

Dan H.

5.0 of 5 stars

Oct 01, 2019

Always great service

Cathy J.

5.0 of 5 stars

Sep 30, 2019

Efficient and friendly

Jason G.

5.0 of 5 stars

Sep 25, 2019

Donald Otteesen and crew are fantastic! Quality work and great customer service. Help me through a tough time getting my car to pass emissions. The only place i take my chevy malibu. 5 stars hands down. Highly recommended.

Bogusia W.

5.0 of 5 stars

Sep 19, 2019

"They were very fast, communicated well and did a great job on my repair. Great customer service!"

anonymous

5.0 of 5 stars

Sep 15, 2019

Great service and super nice staff

Saleem Q Q.

5.0 of 5 stars

Sep 05, 2019

"Don and Midas staff is professional, reliable and always gives discounts. While doing routine oil change, Midas noticed oil/transmission leak, showed it to me, adviced me to take it to dealership, I am getting it fixed. Great job."

Joe K.

5.0 of 5 stars

Aug 19, 2019

I am happy with my experience with Don very friendly and most important an honest shop I will be back.

Steve M.

5.0 of 5 stars

Aug 07, 2019

"I got a full brake job performed on my college son's vehicle, which he drives back and forth to school. The whole experience took less than 24 hours from the time I first logged onto the website, plus I got a $100 off coupon!The manager, Mark, was the frie"

Denise R.

5.0 of 5 stars

Jul 15, 2019

Thanks for the wonderful service to my Kia. I will be back...

David A.

5.0 of 5 stars

Jul 12, 2019

"Reliable, efficient and no nonsense "

Danny T.

5.0 of 5 stars

Jul 02, 2019

"Just moved to crystal lake, from Rockford Illinois. My family and I where looking for a good mechanic shop, with great customer service, Midas in Crystal Lake was just that. "

Linda D.

5.0 of 5 stars

Jul 02, 2019

Great work and very helpful and curiosity

Alan K.

5.0 of 5 stars

Jun 29, 2019

Don and the team do an outstanding job. The repairs are done on time and professionally. The cost is better than the competition and the service and customer care is way above what we receive from the dealers and other ?repair shops?.

Michael W.

5.0 of 5 stars

Jun 19, 2019

"New to the area easily fit me in, quick service "

Chad S.

5.0 of 5 stars

Jun 18, 2019

Excellent and quick service. Very knowledgeable and helpful

Addison K.

5.0 of 5 stars

Jun 12, 2019

"Always honest, friendly service at a fair price"

Joe H.

5.0 of 5 stars

Jun 06, 2019

Don is the best to work with. Explains what needs to be done and makes sure it happens on time.

l w.

5.0 of 5 stars

Apr 15, 2019

"I have been going here for years and have always received honest, respectful service. They explain things and answer questions in a clear and concise manner, and never make me feel they are talking down to me. They have never tried to upsell me something I"

Harish P.

5.0 of 5 stars

Apr 14, 2019

Took my 2015 Jaguar XF there for 45k service and they did everything to perfection at half the dealer cost

Chad S.

5.0 of 5 stars

Apr 01, 2019

"Always a very good experience and the customer service is top notch. Very trustworthy and honest , as well as professional. I will be going back for service options such as oil changes and tire rotations in the future. "

James S.

5.0 of 5 stars

Mar 23, 2019

"Of course nobody likes shelling out money for vehicle repairs, but it?s great to at least have some place you trust. Been to this location multiple times. Always great work, and decent turnaround time. This particular time was without an appointment. Dropp"

Holly B.

5.0 of 5 stars

Mar 21, 2019

"I only went in for a short period of time, but everything that I needed was taking care of in a very timely fashion and i really appreciated it."

Dan L.

5.0 of 5 stars

Mar 19, 2019

Great place! Trustworthy

Derek N.

5.0 of 5 stars

Mar 19, 2019

Midas was excellent. Service was great and they explained the problem in great detail.

Dale J.

5.0 of 5 stars

Feb 21, 2019

Always great service and can get me in with very little notice.

anonymous

4.0 of 5 stars

Feb 08, 2019

Prompt and efficient service of muffler and exhaust pipe replacement.

Steve R.

5.0 of 5 stars

Feb 01, 2019

I would like to give the Midas shop on Crystal Lake a big thumbs up! I recently had some car trouble with my tires that needed immediate attention. The manager there was so helpful and compassionate as I wasn?t expecting to spend 400 on a car repair. I fel

Sara M.

5.0 of 5 stars

Jan 22, 2019

The whole family has the work done here. Honest work!

Deanna T.

5.0 of 5 stars

Dec 22, 2018

I have been coming here for years and have loved the service here so much that even though I have moved away I still come beck for all my car needs these guys are amazing

Dan H.

5.0 of 5 stars

Dec 20, 2018

I've been going to the Crystal Lake location for years and they are great. Previous crew and the new group have always been great to me.

Saleem Q.

5.0 of 5 stars

Dec 09, 2018

great job

Kellie W.

5.0 of 5 stars

Dec 06, 2018

"Don was awesome! Excellent, honest service!"

Chris C.

5.0 of 5 stars

Nov 14, 2018

"Oil change, pretty straight forward. Great communication and work. "

Cathy J.

5.0 of 5 stars

Nov 04, 2018

"When my husband went in for oil change the manager mentioned the special savings on tires, as long as we did it by end of month. They set it up. And rebates for over $200 return with rebates. Great job, great savings."

Maggie L.

5.0 of 5 stars

Nov 02, 2018

Couldn't be happier with the service and the repairs.My car is running great now! Top notch staff

Michael C.

1.0 of 5 stars

Oct 15, 2018

"The minute I drove away from having new front brakes and rotors there my car makes a noise from the front. Brought it in a week later since it did not go away and I was told now I need new struts ($1,200*). Very unusual since everything was fine until I ha"

Gina M.

5.0 of 5 stars

Sep 29, 2018

"They were awesome I brought on a 2003 car and it needed a lot of money in repairs and he gave me more affordable suggestions and help me find other discounts to make it more cheaper, the car is running great!! Awesome customer service "

Gina M.

5.0 of 5 stars

Sep 29, 2018

"They were awesome I brought on a 2003 car and it needed a lot of money in repairs and he gave me more affordable suggestions and help me find other discounts to make it more cheaper, the car is running great!! Awesome customer service "

Ashley G.

5.0 of 5 stars

Aug 07, 2018

Really enjoyed our first experience scheduling an oil change and tire rotation at this location. Couldnt ask for better service and honesty. We will be bringing all our car needs here.

Kevin F.

5.0 of 5 stars

Aug 06, 2018

Sam and his team take care of all our family vehicles. I trust them to provide the best service and options.

Matthew J.

5.0 of 5 stars

Jul 31, 2018

"They recently changed owners, I was hoping they would maintain the great customer service and competitive pricing. I was very happy and pleased with the continued Midas excellence. "

Gina B.

5.0 of 5 stars

Jul 30, 2018

"First time caller to this business. Could not be happier. Called in, spoke with the manager Don Ottesen, who was very professional and very friendly, and asked when I could get in for them to fix my muffler. He got me in that very moment, called 20 minutes"

Patrick B.

5.0 of 5 stars

Jun 27, 2018

"Fantastic customer service from the minute I walked in to the phone call the next day from Don. Shop a defect in a tire and notified me quickly. Offered additional service on a wheel part at a great cost and schedule. Overall, impressed and would recommend"

Amy B.

5.0 of 5 stars

May 08, 2018

"I?ve been coming for 4 years. It?s always been reliable, honest and affordable. There is a new owner and quality and service is just as good as before with some new updates to waiting area."

Larry B.

5.0 of 5 stars

Apr 10, 2018

Fast and honest auto repair

Richard S.

5.0 of 5 stars

Apr 06, 2018

So impressed! I even voted for you as Best of the Fox!

815-382-1880Doug P.

1.0 of 5 stars

Jan 04, 2018

This place is being reported to corporate for dishonest practices.

Saurabh A.

5.0 of 5 stars

Dec 09, 2017

Appointment was for Oil change and transmission flush. Shapur advised the time. Pretty much took the same time. In between he stopped by to tell me that everything else is checked out fine. Great place to get the car maintenance done.

Join the Midas team at 260 W. Virginia Street, Crystal Lake, IL, 60014

Build your future with a leader in the automotive services industry: Midas.

Midas is one of the world's largest providers of automotive service, including exhaust, brakes, steering, suspension, and maintenance services. Midas has more than 1100 franchise locations in the United States and Canada.

Midas is committed to earning our customer's trust by offerring them the expertise, value and reposiveness they expect, every time they visit us.

Positions at Midas

  • Assistant Shop Manager

  • Auto Shop Foreman

  • Auto Shop Manager

  • Automotive Technician

  • Customer Service Representative

  • General Service Technician

  • Join the Team

  • Service Advisor

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