Rob is an excellent service advisor! He's very knowledgeable and very courteous. He very honest in his quotes, doesn't push for unnecessary work to be done.
This Ace location is my go-to for all three of my cars. Staff very friendly. High quality workmanship. Great location.
The associates were very knowledgeable and gave me a very detailed explanation of what was going. They did not try and up sale me on anything.
Always very trust worthy in wha needed to be done
The people are very nice.
Going to this location for years. Always a positive experience
Always have great service
Service and knowledge about vechile plus prior service
Very knowledgeable about the subject
Staff was courteous and explained things well. Price was fair. Quality of products was excellent.
Ease of setting up appointment. Excellent customer service, and back on the road in a few hours.
Staff was great, very friendly and helpful.
Helped educate me on my car. I didn’t know my car takes synthetic oil. I would prefer to use them, so I was glad that they suggested them.
Customer service overall and rides for my team back to our shop is appreciated.
I can trust them. Been going to Midas for many years and never had a problem or a complaint with them. Great customer service and honest people. Thank you, Midas!
Rob was great. He explained everything in detail and made sure I understood why the repairs and replacements were required.
Rob was awesome! Great experience!
Great communication and fit us in to get a new battery.
We have been going to this location for years. Always great service and staff is so friendly. Wouldn’t think of going anywhere else !
They did what they committed to do at a reasonable price. The manager must runj a tight ship.
The individuals in the location made it to explain the issue and listened. Helped with additional service as well...
Because I just love everything about the location the people the service
Benn taking our cars to this location for many years. Always satisfied . Staff is always friendly and informative.we usually deal with Rob, he is great 👍🏻. Totally trust these guys and will continue going there and recommending this location .
Eric was straight forward and even advised tire rotation more frequently
Staff and management for the almost 20 years I’ve lived here has been professional, personable and always straightforward with the variety of challenges my 7 cars have presented them through the years!
Always great service here
Wait was a bit long but overall services were rendered just waiting for my oil light to turn off.
Eric Dalach was professional and knowledgeable when explaining the results of the courtesy check on my car. He took the time to discuss my options for new brakes and rotors and offered to have one of his employees drive me home instead of waiting for the work to be completed. I’ve taken several cars to this location throughout the years and have always been treated fairly.
I have repeatedly had interactions with Rob. He is an extremely friendly individual who appears the have a solid knowledge of his business. I have always gotten good, timely service, and been keep fully informed of what is occurring whether I am waiting at the facility or have dropped the vehicle off for service.
Service was thorough and complete. Suggesting additional repairs required.
Eric and staff are friendly and informative. They always get my issues addressed the first time.
I didn’t feel like I was being screwed. And I felt incredibly informed.
Apparently the computer in the car said I needed the trans mission fluid flush so I guess the guys really didn’t have much to say about that. But $250? I’ve been going to that store since we moved here in 2000, and I felt a connection with the people there. They cared about my husband and me and our vehicles. Jim was at my husband‘s memorial service, both Jims made recommendations about which car I should buy (I took their advice), Mike was always good for teasing about the Bears Packers thing. All those people are long gone, and I no longer feel the connection. I’m wondering why I drive that far to that store when I could have my car serviced at the Honda dealership where I bought it, just a couple miles away.
Service was great , facility was clean
Ron was so healthful! He was very patient and professional. Great Guy! Definitely recommend.
I HAVE BEEN USING THIS MIDAS TO HAVE MY VEHICLE SERVICED FOR ABOUT TEN YEARS.
I like that they do not try to over sell. Ask for an oil change and then they will only offer services if their inspection shows that something is required. Have had car dealer service departments say that a particular service is required when that same service was recently performed.
I have been thoroughly pleased by my experience with Midas since I lived in Evanston 15 years ago.
Wry friendly. Trust the team. Explained problems and solutions
Costumer service is not good.to much expensive price for oil change.
Everyone was very helpful and made me feel like they were glad I was there
Dye check - feedback from oil change unsat
I feel that the staff is honest and they operate with integrity. I trust them. They are courteous and professional. The location is convenient for us.
The overall price, service and wait time in far better than the dealership.
Always know what to expect. Good service and people. No surprises.
I’ve been going to midas for years they always give you great service. They always do a good job, so I will always come back.
Done what they said was needed, on time, and communicated appropriately.
I have brought my cars to Midas for all of my maintenace needs for over 30 years! I have always found the service provided was reasonable, honest, and well done!
I have always been satisfied with the staff honesty ( Rob) about what work needs to be done, the quality of workmanship, and the prices.
Have been taking our cars to this location since they opened. Always great service we completely trust them and they are always so kind and helpful. Always recommend them
Came in with no appointment, brakes were causing me issues. Had me diagnosed within 20 minutes. Rear brakes, rotors and air filter installed within an hour and a half. Reasonable pricing.
have used them several times and have always been satisfied HATE CAR DEALERSHIP SERVICE DEPARTMENTS
Staff was very helpfulAnd friendly, location was clean and well organized.
Rob /Todd and the other team members are rock stars. They always are on time and explain what needs to be done with our doing unnecessary service.
I have been to this location many times. They have always seemed honest and the work get done right the first time. Prices are okay. I always use coupons.
Location is clean, front desk is very professional and friendly. They make sure to go through the services you will receive. Good Midas location overall.
Mike Ward does a great job explaining the work that needs to be done.
Mike helped a ton by giving us the full explanation of everything that needed to be done on the car and made common sense recommendations.
Everyone was helpful and repairs were clearly explained
I have been coming to this Midas shop since 1997 and they have been the best shop I have ever experienced with all the associates there and the mechanics have been the best. They explain the issues and will spell it out in plain English and work with you in determining the level of repairs you need. Great sdo their best to repair or service your vehicle. I find it very refreshing how the staff greets you and how they communicate with you to keep you informed of the repair work as it progresses. Loyal Midas customer!
Rob the service advisor explain it clearly the problem of the vehicle the details etc. exellent Service advisor.
The guys in the store were very knowledgeable and I’m happy with the service.
Very knowledgeable and professional staff they knew exactly what was wrong with my car and took appropriate action to repair it.
The staff are very helpful and knowledgeable about my vehicle. And offered solutions along with pricing ro fix the issues
The quality of work, the flexibility of selecting what options to pick, the friendless of Rob, Chris, Mike, Sebastian and others.
Great service. Wonderful experience. Use this service center for all of my automotive needs.
Every time I come to Midas I am blown away. Being a young female I feel incredibly comfortable. The men are welcoming, knowledgeable and never pushy. They answer every question with ease, I recommend Midas to everyone I know!
Satisfied Naperville Customer
Rob did a great job, thank you.
Very easy to schedule, service
They exactly know what we wanted and got the job done
Good professional group of people
Everything went well and excellent service
Very friendly and professional staff
I’ve been going to this Midas for over20 years.
Extremely friendly and knowledgeable staff
The Midas at 5016 Ace Ln is honest and is only place I take my Jeep Grand Cherokee. They are ver thoughrough and gIve upfront pricing and options. I never feel I am being over sold and they are very accommodating.
They keep excellent records of my vehicle service and make god recommendations for service.In this case I had lost track of when service was due and they were able to confirm (immediately upon my asking), also fit me in within a day.
Very knowledgeable and courteous staff!
I moved to Naperville in 2012. I have been coming to this location. I have always had a positive experience at this location.
Mike is excellent to work with at this Midas, friendly and helpful.
Always friendly and great service
Great customer service, honesty, timeliness and good value for the price. Mike is a pleasure to deal with.
They explained what was wrong with the car, and gave me options. Just love everyone oat Midas Thank you !!
Ease of scheduling, staff is always friendly, always explain in detail if there is a problem.
I’ve been going to Midas for years. After a recent move I switched to this location. Mike and Sebastian without a doubt are terrific. Very personable and always a pleasure to bring in my vehicles for them.
Despite scheduling the appointment as a drop off, I decided to wait. Without having to ask, the staff got my car serviced immediately.
The waiting area was clean, organized, and the atmosphere was friendly. Rob was throwand explained some services what were coming up soon.
Been a customer for quite some time. Treated good, good service.
The guys are great, friendly, speedy, so competent! I trust them.
This has been our go to repair shop for a long time.they can fix anything, always professional.
This is the friendliest and most time efficient location for car maintenance that I’ve ever been to!
I asked for the brakes to be checked and when I called to inquire if my car was ready to pick up I asked about them since I didn’t get a call. They said they test drove it and they were fine. I am still hearing a noise when braking that was undiagnosed and I doubt it was checked.
Excellent communication provided by staff; the work done on the car was efficient and well done. Looking forward to my next visit.
Great team of professionals
Mike, Rob, and Kenneth were extremely insightful and knowledgeable. The crew in back led by Manny were very competent and professional.
Been doing business with them for years!
Trust them to give right service.
First a better explanation on why I did not receive the normal life associated with a purchased part. I bought rotors from a Midas at 60K and they failed at 100K. Normal life expectancy is 50K to 70K. Associate checking me out was very dismissive of my inquiry. Also VERY UNSATISFYING not being able to use a $30 coupon I was mailed on an $850 repair. Reason given was because I received free brake pads on warranty I could not use the coupon.
Mike was very helpful and treated me like family.He was very honest about what my car needed and helped me make the right decisions. I will always come to the Midas on Ace drive in Naperville.
The technician down played the severity of work that needed to be done until it became beyond repair. Costing significantly more than the original repair would have been. Being told “it can wait” when in fact, the issue should have been more adamantly approached as to its severity.
These guys try to help you. Very unusual! Thanks manager Rob and everyone else there!
Mike the service rep is extremely friendly. He throughly explained the issue with my car and found the part quickly and expedited delivery. Mike provides excellent customer service an is an invaluable asset to Midas.
Great location with great service!
Price, cleanliness, expediency.
Mike, the counter guy is the reason I come to Midas. He is informative, genuinely cares, and looks to deliver high value on behalf of Midas
Satisfied Toyota and Ford Owner
Rob was great, nice communication and clarity regarding work performed.
Fairly quick turnaround time, friendly employees and good work.
Friendly staff, effective communication and details on price and services. Timely with completion of service and responsiveness to questions
Great customer service, knowledge, and skill set! The team there is always kind and courteous!
Awesome employees and services.
Online appointment did not worked well
Satisfied on time my car was completed
They always get the job done right for us. Timely and explain things well. We feel we can count on them to take care of things
Totally dissatisfied customer this time.
I brought in a mailed to me coupons for Synthetic Blend and Tire rotation $29.99 as Midas has in the past. At the time of appointment Mike (as usual) said he didn't need it as its now on line $10 discount. At check out the bill was $59.99 oil change and $10 for rotation. I said the coupon was for 29.99? Oh and he turned it over to his boss. Boss says, we dont do Synthetic have not since last fall. The coupon came to me in Sept or Oct? Did not get the $10 off, no free rotation and $59 rather than $29. Plus they fixed a nail in my tire... All took an hour and half??? Really??? that long for a oil change and fix a tire... Mike is very nice and if you look at my invoices since 2016 I alway's got the coupon deal. Vin # 5N1AT2MVOFC56878. Might need to warn people What going on ???
Rob was great, nothing but professional service.
A little overpriced. Just paid for the convenience. Having time I would not use Midas.
I've been going to Midas for about 15+ years and the service has always been the best.
I have been using this location for years, 7 different cars and I have never been disappointed with the service and the prices.
All the guys here are highly educational at explaining and making you feel safe in your car. I’m about to go on a road trip and they went above a beyond at checking things I did not ask for, as I was taking it on the road. I really appreciate them looking out for my safety.
Good, friendly people who know what they are doing and do it well. They have been taking care of my cars for 22 years.
Jim and the representatives were very informative. There is a sense of trust and integrity when working with the staff at Midas on 111th and Rt 59 in Naperville Il.
I love the professionalism from the team
I scheduled an appt for an oil change and tire rotation. I also requested new wiper blades because there was a split in the passenger side blade. I also requested the tires be filled to 38The person who checked me in said no problem and told me it would take about an hour. When I came back in an hour The first thing he said was they did not rotate the tires because I need new tires, then gave me pages of things that were wrong with my car.When I asked him if they changed the wiper blades he said no you came back to soon.. My response was I asked you for one extra item and you did not have time to replace the wiper blade but had time to look at everything on my car that I never requested??He was very condescending and said " we can change them now" At this point I didn't like the way he spoke to me and I would have appreciated a phone call and at least an explanation of why the tires were not rotated and let me make the decision on "MY" car!!The best part is when I looked over the check list The wiper blades were checked off as Nothing wrong with them..,Why should I believe any other issue this midas states is wrong with my car?
Didn’t address the problem I went in for.
Good value for service rendered
Friendly and honest. Which is what everyone wants from their auto repair team.
JIm was awesomeGreat communication and follow up
We have been coming to this location for 15 years or so. Very reliable and trustworthy.
Friendly service and good explanation of the work erformed
I love how they explain everything to you in detail I like how friendly they are how patient I am overall I like the service
Drop off pick up was timely
We were highly satisfied because of knowledgeable and genuinely caring front desk representatives.
Counter guy Sebastian didn't seem to have the best listening skills (assuming things and answering to things not asked or assumed to be asked). Individual who worked on the car was super friendly.
Consistent service, straight forward and honest.
Jim was very friendly, explained the procedure for the selected services, found us a better coupon than what we had.....this was our first visit but it won't be our last!
Friendly people, good service.
Jim Medina, was honest and helpful and did a great job explaining what needed to be done . Can't tell you how happy we were to see him back
Rob and Jim are the best! Always friendly and very knowledgeable! I always recommend them when someone needs a reliable place to get their car fixed.
Be honest to your customers
Quick, easy, good communication!
Jim and Rob were very helpful and so courteous.
Everyone was very knowledgeable and friendly. Very thorough.
Very courteous and showed great professionalism and making sure I get my vehicle done in a quick timely manner.
Great people great service Jim was very nice to work with me and went out of his way to help me and got the work done in a good time. I really trust the people working there thay have a great staff working with me
I’m always satisfied with service I get from Midas
Overall the service was good they treated u real nice
The problem was resolved which is the most important output. Staff were friendly and prompt.
I appreciate the quick service without arm twisting for additional repairs.
The Midas dealer gave me an honest assessment and price....
Associate was very professional and knowledgeable. He explained everything in detail and patiently answered my questions. I appreciated the time he took to help me.
True to serviceAlways helpful
Both associates were knowledgeable, kind and professional. My vehicle was serviced within a reasonable amount of time. I appreciated the information provided and how comfortable I was made to feel.
I have reported this over to the associate (Jim) at the south Naperville location (Ace ln) soon after I came back home. There is a knocking sound coming from the hood and, I noticed three things;(i) Cover in the air intake is missing(ii) Air intake pipe is not securely fitted(iii) Engine cover is cracked and was not pushed down properly to fit into clips I have sent the pictures to [email protected] (to Jim) , frankly, this is the first time I ran into something like this at Midas, I’ve been going to Midas for years, and got acceptable service. On this occasion, it was clearly highly irresponsible work done by a mechanic that is not properly trained/ or purposefully ignored on a customer's car. And the supervisors/foremans failed to check the work to see it has done in a satisfactory manner. While it is highly disappointing to see an outcome like this, I sincerely hope this is a one-off incident. And I hope Midas would offer a resolution. Thanks.Janaka
Made an appointment electronically and receive a call within 30 minutes. Was able to drop car off and received a call with problem and estimate quickly. Cost was very close to estimate.
The staff has been consistently informative about my car issues.
My car was serviced quickly, the staff was friendly and the price was reasonable.
Pure honesty about anything that may be identified as a problem or potential problem. No pressure just good.conversation. Nice guys.
fair pricing- caring employees
Very courteous, professional and always a great value
Top quality service. I would not go anywhere else with my car.
Bought a new battery wasn?t told about a 20:dollar coupon available.
Whenever I bring my cars here I feel the maintenance work perfomed is needed and the work is perfomed by qualified mechanics.
Excellent team and first class service!
I have used them a lot for various things And am always well taken care of.
It was a great experience with a very professional team. JR walked me through the process and was extremely thorough - no hard sells but very informative.
"Jim, Manager, and his team does a superb job on keeping my ?Betsy? running! They are friendly and amazed of this Toyota?s mileage over 1/2 million! Hopefully though I won?t have to see the Midas team for a long while ??Therefore Happy Thanksgiving and Me"
Went in for a tire rotation and weel balance. Did a free check up also. Very nice staff.
"This time they needed aSecond chance. Had to return for an overlooked item. Normally, they are prompt, thorough, and timely. "
"We took our car in for regular maintenance and an oil change. The nice rep helped us pick the right oil for our car. We were able to shop for groceries while the work was performed. Great job, fast service, fair price, I would take my car back here. "
I?m at the St Charles Midas getting new rear brakes. They are supposed to be under the Midas warranty but the Naperville location didn?t bother to write down the warranty info on my paperwork so now I?m out $160 because I have to buy new pads. I always tho
Once again great service. They take the time to tell you what was done. Great service
The staff did a great job
I was provided a less quote while taking appointment and when the work was done it was more than double the price.Technician said initial quote was for not quality product and is not recommened.It should have been told to customer when giving initial quote
I had a very good experience with them. I've dealt with a few local automotive shops and seldom walk out feeling completely satisfied. I would recommend them!!Thanks guys!
Excellent jobs guys really happy with your service
"Very friendly staff , and quick service "
"As always, you walk in with an issue and a short time later it is all taken care. That's what you want from the neighborhood Midas store."
Very Good as usual. Thank you
Midas in Naperville, IL always does a great job. Use them for all types of auto services.
"Mike set everything up for new tires, his knowledge, expertise, and professionalism definitely made my experience excellent "
"I continue to appreciate the work done by the employees at this location. They are very customer friendly, professional and thorough. I will continue to have my two cars services here."
"We bring all our vehicles here for service. The staff is amazing, "
Great service, detailed inspection report.
I feel like the whole overall team at Midas does a great job will always keep coming back
Arlene was the best I have ever worked with. I previously had not been doing my servicing here, but I will because of my experience with her. She was great with communication and helping me every step of the way. Highly recommend
"Timely, cost competitive, customer friendly, thorough explanations, and convenient scheduling and pickup. Jim and Kenneth were my service advisors this visit. "
They are very quick and efficient in their service.
Service King Plainfield location provided excellent service. The communication was great and everyone was very helpful.
Tire pressure monitor fixed, tires rotated, oil change and transmission fluid changedGreat service as usual
The team got us in quickly and was very professional during our vans safety check.
"Awesome & Great Job Everyone Does, Keep It Up!! God Bless ???????"
Always an excellent experience at Midas onAce Lane in Naperville.
Excellent service. Been coming here for years. Honest, quality work
Great service. Explained everything that would be done no pressure for add ons very professional Nice atmosphere while we waited
Always excellent service along with a full explanation of work to be done or needed.
Midas In Naperville is a 5-star service facility
They are the best in business. Look no further.
Always take good care of my vehicles.
When you take your vehicle in for maintenance you expect the same service you had the last time. Well once again they did not disappoint me. This shop will continue to receive my business for any vehicle need I may have. Top notch service.
The guys at Midas in South Naperville did a great job explaining the repairs that needed to be done with pictures and all. Super friendly environment.
Tried Midas for the first time ever for a synthetic oil change and tire rotation because we found a great coupon deal online. I couldn't be happier with how easy it was to drop off and get stellar treatment all with contact-less service. I also appreciate
Team is trustworthy and very amicable to deal with. Take all my cars there! I?m all in.
Front desk staff is great to deal with and straight forward with information about my cars. I?ve never been unhappy with this location - since 2004 and with 6 different cars!
"I went in for a break inspection on my SUV that is nearing 50k miles, with original pads and rotors. I went to Midas to get a second option following a recent recommendation by the dealer, that I ""better replace all the parts"" . Thinking I would need to at"
"Had an Air Conditioner unit installed in a 2017 Chevy Tahoe.Overall, Great experience with this Midas facility!Everyone was really pleasant and helpful! "
"We have been going to Plainfield Midas for 10 years. They are always solid, trustworthy, and fast. The guys here should be given an award!"
Brought my car in for an oil change and because it had a rattle. Found the rattle - muffler hangar - and fixed it no charge. Also checked service record and informed me of the need for a new cabin air filter. Work done well for a reasonable price. Very goo
" Mike was honest and called before any work done, They as always did a quick job and a great job"
"I asked for a $17 oil change and a tire rotation, nothing else.They charged me for extra oil, without asking or advising me when I dropped the truck off. I have extra oil at home.They charged me $11 extra labor and parts for doing so.They took the vehicle "
We have trusted Midas with our vehicle repairs for many years. They always provide great service in a timely manner!
Great job communicating and explaining what the issue was. Very affordable too.
"Very friendly and fast. We've been going here for years, even after we moved to another town. You guys are our go-to for all car repairs/maintenance. Thanks!"
I?ve been coming to Midas on Ace Ln. for about 18 years and have always been a highly satisfied customer! They are honest and don?t try to sell you something you don?t need. I will continue using Midas for my car repairs.
We have been going to this Midas dealer for many years. would highly recommend them. Employees are great and very trustworthy. Sandy R.
We are completely comfortable with Mike and Jim and his crew. Always receive the facts and realistic options for our vehicles. Thank you.
I have gone to a few other Midas locations in the past but this one is the best. Mike is very professional, knowledgeable and affordable! The shop is clean and the additional steps they are taking during the COVID pandemic is nice to see that they truly care for their employees and customers.
I got in quickly and repair done just as fast. Staff were taking all precautions necessary which made me feel comfortable doing business with them.Real professionals
great service with a friendly staff
"Had this Midas shop install an aftermarket cat-back exhaust for my Mustang. Got the job done quickly at a reasonable price. Upon leaving, the original stock exhaust (one piece) would not fit into my SUV. Worker volunteered to put in his personal truck and "
I needed a battery change and they got me in and out quick. I?ll be headed back next time. Thanks guys!
Appointment made and my car was serviced in a timely and efficient manner.
We have used this shop over the last 10years. We have nothing but great things to say. They have always been honest on repairs. They are always good at keeping us up to date with the status of our vehicle.
Kenneth and Mr Ward are the best. I am very confident in their recommendations and advice. They go out of their way to ensure your satisfaction. This visit was the third time they have gone beyond my expectations.
Due to the virus shut down the waiting room was closed. I had to wait for my car so when I called to make my appointment I asked if I could bring a lawn chair and wait outside. They made my appointment for early in the morning so they could get me in and
"The staff at Midas in Naperville Ace lane were wonderful! They worked with me and gave me a fair price on my exhaust replacement. They were curtious and friendly, made me feel comfortable and in good hands. I had to change my appointment last minute and co"
I went in for an oil change and tire rotation. The place was very clean. The chairs was 6 feet apart. And I was in and out. Thank you midas. You always take good care of me. The service was excellent.
I've been coming to this Midas since 1997 and they have done a awesome job taking care of all of our vehicles. From monthly maintenance on our cars to major repairs. They are very honest and do a wonderful job working with you addressing the issues and sev
Oil change on my car was done in a timely manner.
Conducted the check very well and on time
A while back I did my research for brake repair in the area and found this Midas store had great reviews so I had them do a complete brake job for my van. They did a great job and I was happy. After a year or so I noticed serious front brake issues so I
My 12 year old car runs like new!!Thank you!!
If it wasn't for getting an alignment I would not have known about the trans hose breaking. VERY transparent and not pushy. Had 2 services performed over 2 weeks without error. I've been here before and they do live up to free replacements on mufflers just
"I had called in ahead of time to get some pricing info and was in a pinch to get my car up and sooner rather than later - Mike was great in giving me the pricing and it was the same number when I went in and picked up the car...no hidden fee, or price chan"
You can't get best auto service than Midas!!
I have been coming to this location since I moved from Evanston in 2012. I discovered in Evanston in 2008 that Midas hires professional who don't try to sell you parts/ services you don't need. The staff at this location is very professional and reliable.
"Synthetic oil change smooth and quick. Installed a needed cabin filter competitive. Missed on the wiper blades, passed them with a cleaning but they are faulty. Cost one star. "
Courteous and professional service. My third time there and they never disappoint.
The brake seems ok I only drove vehicle home and parked it. I then drove it the next day and the tire pressure lite was on . I check the tire pressure and all four tire only had 25 lbs. in them .It cause for 30 lbs. Today I adjust them to 30 lbs. then
Always excellent service at Midas. Each element of estimate explained in detail.
"Before Midas, our car maintenance was done at a nearby shop. Every oil change had an unexpected broken or damaged part that needed replacement. The unexpected costs were more than $100.00 per visit. After three such events, we changed to Midas. We have ne"
I have been a customer of This midas location for a number of years.They are very efficient and always try to save me money on my services.
Midas near 111th and Highway 59 is fantastic - we have taken all of our cars here for everything now for the past 18 years.
I use this location because of Mike Ward. He makes you feel like you are a valued customer and cares about giving you great service.
"outstanding, fair pricing!!"
I could not of asked for a better job! Midas has all my business!!
"I was very appreciative that they fit me in right away even though I didn't have an appointment. They were also very helpful and honest about an issue I needed to address, and didn't pressure me to have them take care of it. I will go back there! "
Mike my service Advisor always does a great job!! He is very knowledgeable and shoots straight from the hip. I have taken several vehicles to Midas(Naperville) they use good quality parts and fix my vehicle right the first time. They NEVER try to over sell
"I've been a customer at this Midas for the last couple of years and have always had a great experience. Their staff is very friendly, quick and does a great job. "
Mike and Jim are terrific. I always trust they have my best interest for my family and my business. Hands down fantastic customer service. We have taken our vehicles here for almost 2 decades now. All work is guaranteed and pricing is fair. I n
Arrived 10 minutes prior to appointment. Shortly thereafter my car was being worked on. Didn?t even have a chance to finish my fresh brewed coffee. After a question the serve man checked my tires for possible dry rots. None
Great job replacing my brake pads & rotors on my Caddy!!This is the place to go for your car's service!!Thank You!!!
"Came in for an oil change and wipers. The upfront personnel were courtesy, knowledgeable and the work was done in a timely manner."
Went it for an alignment problem without a appointment and they took care of me.
Very polite and friendly. Service was quick and efficient. No BS.
"Work as promised, on time, and no up selling on unneeded services. I've being taking my cars there for 20* years and dealing with them is 5 stars plus. "
The oil change and tire rotation I received was simple and a no hassle service. Staff was friendly and informative.
I been using this location of Midas for 14 years and have been very happy with the quality of service every time.
"Over the past few years, we have relied on and consistently receive outstanding service from Midas. Thank you for your help and service."
My car was done in a very timely manner.Polite and friendly staff.Car was clean when done and drove well.I like their honesty.
Appointment kept on time. Good service at an excellent price with coupon.
"Recommended for four-wheel alignment did the work, for exactly the price advertised, without trying to sell us anything more. Was very pleased, and would definitely return and recommend them without reservation. "
We have been taking all our cars to this Midas location for over20 years. They have earned our repeat business and our trust. They do a great job at fair prices and I believe Jim and his crew have never tried to up sell us on anything we haven?t needed.
Excellent service and fast. Very reasonable prices and very helpful staff
I've been coming here since they first opened. Gone thru the personnel changes etc. But they always seem to be able to hire the right people for the job. They all are extremely nice and helpful to whatever car service is needed for your auto. I did go
I always bring my car to this shop. Every time I bring my cars in I get a fair price and great workmanship. You guys never disappoint. Thank you!!
Came in with urgent concern on a busy Saturday morning before leaving on a trip. Diagnosed problem that morning and resolved. Best part was no charge.
It was a very pleasant experience.
"Prompt, thorough and courteous "
We have brought all our cars here and each time the service is fantastic!
Manger was easy to work with and very professional. They got the job done quickly and the communication was very good. I would highly recommend them!
"Mike Ward is a pleasure to do business with. It is refreshing to get an honest,fair appraisal of my car."
I?ve been going to this Midas for over 15 years and they?ve always been honest and fair with all my cars. Mike has returned and is fantastic!
I had an awesome experience with Brandon he helped me with all my needs and then some I will continue to come back to him and this location very professional and on task
Very honest and can be trusted to fix what needs to be fixed.
Prompt service and good customer service the price was little bit high to fix due to the age of the car and mileage also I liked to see the parts that has been changed it would be good if that could happen in the future. Thank you
I usually go to the south Naperville location and Mike has always done a wonderful job
Took my car in and replaced the battery all within a few hours. Great service.
Always great service. Fair price as well
"These guys are our go to, honest, realist fairly priced auto repair. "
"On time, quick, efficient, reasonable cost, and thorough with details and explanations. Will be back"
Thank you for always taking care of us. We have been customers for years and we bring all of our cars to you for service.
Fast precise work. Reasonable prices.
It?s been a while since I felt confident that a shop knows what they are doing and not just ripping you off. Keep up the good work and Thank you! I?ll be back for sure!
"I have been using this Midas to service my cars since around 2000-they never disappoint! I get honest assessments & clear explanations of what needs to be done. If something can wait, they?ll tell you that. Great staff!"