Midas Florence
  8220 US Route 42 Florence, KY 41042     859-371-5780
Midas Florence
8220 US Route 42

Customer Reviews

 
9 reviews Write a review
review rating Good job
Just wanted to say thank you to mike and stu for staying late and getting my new struts on the car, excellent customer service from both of these guys and will continue to come back

Florence , KY
review rating They know customer service.
Customer Service- Awesome. Thanks, Jack and Stu you guys are the best. I came into Midas with a heater core issue and was forewarned there may be a problem getting my dash out because of my car. There was but these guys kept me updated about my car and even gave me curb service to and from my home. I couldn't have asked for better service. Would I recommend this particular Midas? I already have and to my daughter for tires. Thanks everyone, you did a great job.

Florence, KY
review rating Outstanding service
A great deal of work was necessary, as safety was an issue. Stu was wonderful as he handled my drop off. When he called, the repair it was quite expensive and extensive, so I approved the repair. When I came to pick up, it was on the rack! I was worried about what else was found. Jack explained everything - and because the initial mechanic rushed to diagnose the issue, another was found. Jack was replacing the part at no charge! Jack and Stu are professional men, do great work, and run an honest shop! They are awesome

Union, KY
review rating Thank you, Jack
During my visit here, a lot of work was done on my car that took almost 5 hours, but I was patient. Unfortunately, on my drive home, the car was making a noise that was not there before. I called and Jack asked me to bring the car the next day, and the next, and the next.... After the technicians’ third attempt to correct the problem, Jack stepped in and fixed it. He is an effective manager who truly cares about his clients. He was sincerely apologetic for the inconvenience and this reassured me. I hope that the technicians are qualified enough to work independently without Jack “to the rescue” all the time. I also hope that they are not under too much pressure due time constraints. Thank you.

Hebron, KY
review rating Professionalism/Courtesy
Jack & his crew do a great job and would recommend them to my friends and family. Thanks Jack

Louisville, KY
review rating Great job Jack Thank you
Kudos to Jack who fixed my truck after the second attemp with the Erlanger location #501. Jack, you are an exceptional employee who represents The Midas family. I was treated with fast and prompt service. Jack is a great asset to your organization and I look foward to doing business with Jack's location again. John DeWald

Florence , KY
review rating Excellent customer service
Kudos to Jack who fixed my truck after the second attemp with the Erlanger location #501. Jack, you are an exceptional employee who represents The Midas family. I was treated with fast and prompt service. Jack is a great asset to your organization and I look foward to doing business with Jack's location again. John DeWald

Florence ky, KY-US
review rating GMC Jimmy
Jack and Steve are an asset to your organization. The customer service they gave me was exceptional.I have a broken foot in a cast and my husband was out of town so they gave me a ride home and then came and picked me up so I could pick-up my car. I will always bring my car to Midas for service! Thank you Jack and Steve!!

Union, KY
review rating customer satisfacation
Me and my boyfriend tim sadler came in on the seventh haveing problems with our truck. Jack was kind enough to fix it temporairly so that we could make it home, because parts had to be orderd. We returned on the eigith and he fixed the brakes. Not only did he do a execelant job, his kindness and courtiousness was a welcome change to what a person sometimes gets in customer encounters. Thank you all very much for make a bad situation a pleasant experiance. Teresa and Tim

Corinth, KY-US
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