Midas Grand Rapids is your one-stop shop for brakes, oil changes, tires and all your auto repair needs.

I was helped by a man named Nick. He was incredibly efficient and explained exactly what happened to my car to cause the noise I was hearing.He then explained how he fixed it and showed me some images to show what it actually looks like so I didn’t have to get under the hood, etc.There was no pressure to do more. He mentioned that he could replace all (the ones that weren’t broken yet) but I’d have to pay more that day. In a positive way, he foreshadowed it may happen again to the other bolts and if/when I do hear that odd noise, bring it back in.I paid, shook his hand and left within an hour.

You did not fix the problem that was initially brought up at check in. You sold me tires that I did not need. You told me the problem was fixed but you actually made the problem worse. You sent me out of your shop worse off than I came in.

when I went to pickup my sequoia the battery was dead so an employee tried to jump it but he hooked the cables up wrong and blew a bunch of fuses. he killed my ignition system fuses it took 3 days to correct all the issues. In the end the tech was able to fix everything. my muffler was warranted and they didn't charge me for any of the services received.sequoia has been running good ever since.

Unable to find and repair problem

I stopped at this Midas location in need of help with my vehicle that had an overheating engine and no heat (on an extremely cold day). I did not have an appointment but Lewi and team were extremely helpful. They diagnosed the issue and helped me out with a coolant flush almost immediately. It was a huge relief in a stressful situation as I am from out of town and was traveling back home with my family. I really appreciate Lewi and team’s help.

Came in with an almost dead battery and they were able to replace it with no issues at close to closing time.

They did a good job of taking care of the scheduling issue and was able to get my vehicle done in the time it was supposed to have been scheduled.

I was very happy with service

The manager (Mr. Tone) and his assigned technician were very honest and did not try to sell me on additional components that I did not need. Also, after repairs, the technician test drove my car to confirm the fix. I found this Midas service franchise to be reliable and trustworthy, and will recommend them to my neighbors and friends.

I was very impressed with how quickly my vehicle was taken in and completed. The staff was friendly and helpful. Also, I liked that I got pictures of the inspection.

Great customer service…

Fast and friendly service.Fair and transparent pricing.

They where so nice they way the handle the people there I was watching them these guys are are wonderful

Inspection was quick and very reasonable price

Quit smoking crack and lower the prices. Midas quoted me $226.99 for the front hub assembly and $154.99 labor for a total of $381.98 pre tax for the job. They also quoted me $370.98 for power steering hoses and $280.99 for labor for a total of $651.97 pre tax. Total otd $1106.93.I just had the wheel bearing assembly replaced at another repair shop and they charged me $128 for the hub assembly and $100 for labor and supplies for a grand total of $236.28 otd.Kool Chevrolet quoted me $197.84 for both power steering hoses and will be replacing them next week. They also stated roughly 2hrs labor at $95hr for a total of $190 give or take a few for a grand total of roughly $390/$400. So for both repairs its going to cost me roughly $630. For a difference of $476.93 less than midas. I've come to midas numerous times because they were fair with their prices and did quality jobs. But if a dealership is cheaper something is wrong with the management.

Was not given an estimate for when the repairs would be completed. It was done the same day which was really good, but until the phone call I wasn’t sure if it would be done that day.

I was not informed until checkout that the store I was at did not accept checks! There is no notification of this at the location I was at. I prefer to use a check when the dollar amount is over $500. Why am I not allowed this choice?

The amount for the job was the same that I was given when I took my vehicle in for an oil change two weeks ago. There was no $20 off service +100 printed anywhere on the estimate. I informed the clerk/Tavin know that no coupon +100 was applied. I was not happy.

Nice location friendly people

Great price and the service was excellent and friendly

Nick commucated the different issues he saw with my car. He gave me fair prices and explained different options. I am appreciative of the help since I know nothing about cars and he explained everything before doing it. thank yoi

Onest about the work needed.

Do as the customer asks for

Was able to make an appointment that day! Oil change/tire rotation was fast and efficient. Staff was friendly.

Great service. The only issue I had was the parking lot is to small.

Friendly staff and was able to accomplish what I requested for them to do

Those guys are crooks and they don't know how to do there cost me 55 dollars to make my truck shake and they told me I needed a lot of work done to my truck after two more shops looked at it they said the guys at midas are ripping me off I'll never come back there

The service was fairly quick. The guys did a good job (as far as I can tell) i was surprised that they rotated the tires as well??

Awesome to find I was under warranty, even 2 1/2 years later. They got me a next day appt, and decried the muffler in just a few hours, it was done the same day! Very pleased, and grateful to the professional staff.

Technician seemed not at all trained to understand why the car will drag to left . They ask customer what customer wants as if customer is a technician . They performed $120 of work stating issue is fixed which was never true . I came to the store with left drag on the car and left with the same problem . Does not seems the technicians has any idea what they were doing . If a big chain like Midas cant figure out the issue I think there is big challenge . Arguing and saying we refuse to serve does not make sense . If you have already charged me full price for some thing which did not fix any thing .One technician told me he will call me for refund but never got call . It seemed once money is charged to customer he can be refused to listen then lied that he will get called for refund . Please explain why should i come to your store . Highly dissatisfied

Make sure you online service matches your store service

Service people spent way to much time talking about what 2 eat for lunch when I knew may inspection estimate was on the desk waiting to be written up for me but Lunch and upcoming company party were more important

I was told it didn't need an alignment but they balanced. I drove home and it kept pulling to the eight. There's no way it couldn't need an alignment.

I recommend them because they where very onince

Called in advance for tires. They had them in stock. After my new tires were in place I went to leave and my caliper froze up. They quickly called to get new ones and then changed out my brakes, rosters and calipers for me before they closed for the day. I don’t reside in Grand Rapids and they understood the distance I had to drive and needed my vehicle in order to get home. Very polite young men and professional.

Professional and honest

Quick, efficient and priced right. Treated me and my car with respect

$260 for 1/2 hour service is terrible

Quick to assess the issue and resolve

Very Friendly

Anthony was polite, friendly and professional, and the repair is fine, but the waiting room was tired and less than clean, the bathroom was closed, a large hole in the wall behind the television that did not work. Since I waited for the repair, a better waiting room environment would be appreciated.

Fast efficient reasonably priced and no pressure to fix the problem. Explained what a needed and no pressure when declined a repair

Friendly and fast service

They were very accommodating with making the prices as realistic as possible

Wasn't taken advange of because I was a women

Great communication and very quick to resolve my cars problem.

Timely service appointment. I needed the work done and you got me in quickly

The crew at Midas was able to get my vehicle in within 10mins and know the cause of the issue within the same amount of time (10 mins). They were kind and attentive to every need. I will definitely be coming back to this location

Your manager was very friendly and service was good as well as the price

The brake service I needed was well explained, and I wasn't asked to pay for any unnecessary repairs.

Brought my car in to replace the battery and the service was fast and friendly and at a competitive price.

Rattle in the suspension. Was told heat shield was loose and they would weld. Got home and the rattle is no better. Paid for nothing.

"Called and get appointment that day. The shop was clean, service was professional. They called within the allotted time, explained what could be done, my options and the costs. We agreed on a plan. The completed service within the time frame and I picked "

"I would not recommend, it was mass confusion from beginning to end. No record of my appointment, price quoted almost double special oil change price. First time there and probably my last! Rated as one star I am not sure they deserve even that."

"I have never been to a Midas, but for my first time, I had a very good experience! The only thing that was forgotten was resetting my oil life function, so I can keep track. It still reads 44%. Staff was very friendly and attentive. I highly recommend this"

Trustworthy!Al is the BEST!

My Husband and I went to get the oil changed at the Plainfield location on Saturday morning. the Man who greeted us was very rude!!! There were chairs at the location so I asked if we could sit while they changed the oil. And his exact words were. I would

Awesome service. Will be returning. Very helpful.

Had exhaust job done on my 2004 Lexus. Dropped off vehicle and it was completed same day. Impressed with All and his staff. Would recommend to my friends to visit this Midas location.

"I had an excellent experience at this Midas . Service was friendly , fast and very affordable . Research showed me that they charged a fraction of what a dealer would have charged me for the same result...a quiet car. I would go back here for sure for hone"

Needed a brake job and didn?t have days to wait. Loved the same day service and on a Saturday morning too. Excellent service and job well done.

I appreciate the same day service and getting the job done well on an older vehicle.

My Midas service shop did a brake job on my 2013 Jeep last week and repaired my 2004 Silverado's leaking rear diff cover a week later -- fast service done right with good communication via phone and text. This shop can handle a wide range repairs.

Great service! Was in and out in 25 minutes or less.

"Great staff, fair pricing, and I didn't have a long wait-time!"

"If I could, I'd give them 10 stars. Al went over and above. After putting in a new battery, my car wouldn't start. I called Al. After closing the shop, he went out of his way to come to my rescue. He determined it was my starter and promptly fixed it the n"

I was very impressed with the professional advice I received on my recent visit. Midas did a thorough inspection of my car and only recommended that I purchase services that my car truly needed. No gimmicks to get me to buy parts that had not yet worn out.

"Midas has been consistently thorough ever since I started taking my vehicles in for service, approximately 28 years ago. Appreciate that consistency."

"I had the Midas on Plainfield Ave in Grand Rapids, MI replace my front brakes recently. The mechanic who worked on my car mistakenly took my keys with him when he left work for the day. After being called to bring them back, it took him 25 minutes to get"

"They did oil change in few minutes! When asked Al said mechanics was ready to do it before he was asked. Above all, they put a sticker with next service in one month and less than 1500 miles! Look for alternatives, avoid getting ripped off. "

I have had several vehicles worked on by the professionals at Midas and have never been disappointed. They complete the work properly and on time. I have found them to be very honest and fair. I can certainly recommend them for about any type of service

I had a wonderful experience at Midas. Answered the phone quickly and were very helpful and time senesitive when I needed help! I would most definitely recommend.

"I have been to this location several times, and they have always done wonders for my rust bucket. Many Thanks"

Highly recommend this location. Professional & Trustworthy which is hard to find. Prices that are reasonable & service that is fast!!

I usually don't write review however this place absolutely deserves one. Every time I go in I receive nothing but the best when it comes to services and the staff being knowledgeable. Always take car of my vehicles to the best of their abilities. I can't s

We brought it in for a number of things. They were unable to fix a humming noise and referred us to Bob's. We went to Bob's and then got a second opinion at Sherd's. Sherd's informed us we put brand new struts on awful ball joints. So bad that an alignm

"Always fast, courteous and knowledgeable, Only place I take my both vehicles for service now! Would recommend to anyone. "

Polite service. They called several times with updates. All around awesome service. Great job guys!!!!

"I took my car in to have a few things fixed, took it home (about a mile away from the shop) and heard the same noises I took it in for in the first place. Paid for services I didn't want done, then the manager refuses to refund any portion of the bill so I"

"Got my tires balanced and the tech looked like he hit my rim 3 or 4 times with a hammer scratching the **** out of the tire. Told the guy at the front desk and all he said was ""yup looks like he hit it"" what a joke. When I got here he was in another batt"

"Just had an oil change. Fast courteous and they even took the time to reset my ""change oil soon "" light. I always have to go back to the manual to figure out the procedure. Thanks guys."