Edward Short is an asset to your company. He is very friendly, courteous, knowledgeable and professional. He has great experience and treats people the way he wants to be treated.Marc Harrison - Maumelle-AR, 2011 Land Rover LR4 HSE
Very fast and friendly service.
I requested a specific brand of oil and thought that was what I was going to get until I got the receipt.
price is a little high on parts
Replaced front brakes & Rotors 7 months and 5000 miles ago and had to return due to metal grinding noise to be advised front brakes and Rotors need to be replaced with a $153.90 FEE
The employees especially the manager
Honored coupon every time and Alex at the front desk was always friendly, accommodating, and informative.
have to go above and beyond to highly satify
Great customer service from Edward
I got a very clear estimate of the cost and amount of time required when I called beforehand to check they would be able to service my car on that afternoon, and everyone at the location was incredibly pleasant and helpful.
$30 to plug a tire and took almost 30 minutes to do it!
In addition to an oil change I specifically asked for a tire rotation, which they failed to perform. I did not realize this until my husband checked the tires at home. I had to return the next day to have them do it. The man taking in customers did not question what happened or apologize. But they did take my car back immediately to do the rotation. Afterward, no apology or explanation from the front desk attendant, but the mechanic apologized when I went to my car afterward. He said he missed the rotation on my ticket. This has happened previously at this location with my husband's car. It should not be up to me to make sure the work was completed properly, and being that I was inconvenienced and had to bring the car back I at least expected an apology from the front desk service person. More attention to details and accountability ar needed.
I think when an AC system is being checked the attendant should come to tell you that you need Freon. I was aware of the cost , additional $100., but when they were finished nothing was said. Just “ you owe $220 “ They were so friendly when I scheduled, but after the service, there was no conversation. I had to ask if the car needed Freon. There was a total disconnect at that point, as if I didn’t exist. The paperwork doesn’t tell you how much Freon was used. My car is 10 yo and I said when I took it in that it wasn’t blowing hot. After I was basically ignored, it began to feel like maybe I was charged for something that really hadn’t occurred. I have no way to know, but something was not right. It was the manager that I dealt with. They were not busy and so it wasn’t because they were swamped. I probably will not go back.
I had a performance exhaust installed. Everything went great. Very pleased.
Customer service and the technical was very good.
I set cc appointment and arrived 15 minutes early and told I would have to wait 1 hour
Always professional and quality work
Cost was too high for a 15minute inspection.
I requested for an oil change and to check why the engine light was on. Not only did neither one get fixed or addressed, but they rolled down the drivers side window (which is broken), and did not get it up all the way and returned it to me without telling me. I had to take it to a glass shop after to get it fixed. I watched them the entire time. They took there time with my brakes and I spent 3 1/2 hours there watching all of them take their time and make sure other customers came and went while I sat there. This was the absolute worst experience I have ever had. I will not be returning and will make sure that everyone I know will go elsewhere.
Really took care of my needs with fast service and made sure I was satisfied. Definitely coming back.
Normal coupon not available
They took the time to look over my vehicle to find the problem and solve it and did a great deed in the process
The staff was friendly and knowledgeable. Explained everything
I was very pleased with my overall service and experience at Midas, as this was my first time at this station. Everyone was very friendly and I did not have to wait long at all to have my oil changed in my vehicle.
Staff is always friendly, service is quick and convenient.
Great customer service and service
Everyone was professional, efficient and courteous.
I was able to complete all needed services at one location, and at a convenient time for me.
The service tech explained the procedure and went the extra mile!
Austin and Alex (I believe was his name) were extremely helpful. Got me in quick and completed a full brake job in less than 3 hours. Austin was quick to diagnose and price the work. Hats off to both of them
Quick turn around for installing catalytic converter.
Good people to deal with and great service what more can you ask for. My truck drives like it did when I bought it brand new.
Very efficient and affordable great and excellent customer service location is a plus
"I had a brake job done ,charge me $1300 and did nothing. brake light still on and squeaking. They did a oil change, change the type of oil that my truck is supposed to use from regular to synthetic. Overcharge me with it. Just had a front end work done on "
"I was charged $200 for a $12. Dollar distributor cap $50 for a $8 rotor the they installed the wrong size headers on my truck they put cheap *** headers from Walmart and charged me $1,200 for a part that cost $160 they are crooks "
"I take my car in to get breaks all the way around and a oil change. They started looking for other stuff to work on and came back and said I needed 2,000 dollars worth of work that needs to be done. Bottom line is they put the pads on front and did an oil "
"I took my car for standard oil change and was informed I need 4 new tires. No big deal. 2 days later, I returned it for new tires and alignment. All great. That was Thursday evening after 4 pm. I went straight home and didn't get back out until Saturday. A"
"Walked into the shop with some hope they guys would be able to diagnose codes on an 89 Buick with obd1, guys said, ? I don?t even know how to read obd1, and those scanners are hard to find and expensive? I bought a scanner right down the street and read my"
They found and replaced worn out break pads during the oil change. The amount of the time and fee was reasonable and I now feel safe to drive.
Thorough and resolved issues others didnt even identify.
Worst place to ever go to the need to be closed we want an apology reimbursement for the actions of that fake auto repair guy named Shaun he is a big liability to you company and you will soon see
I have a video that I want to share with the corporate just take a look you will see how they operate now I think they make your company look bad there is two audio recordings also it not over
"I?ve been coming to Midas for over 6 years and I?ve brought all three of my vehicles there because of the customer service. I even brought My father?s car, my sister?a car and my mother in law car and my neighbor car plus I would recommend anyone I know t"
Great job professional service
Great service very timely
Delays were challenging but Installations were good
I have visited the Little Rock location twice. Both times I?ve had good service and most of all honesty. The first visit was an AC inspection with a coupon I had. They tested my AC and said it was good with no leaks and added the leak testing dye in the sy
"I would not recommend this shop if one doesn't have all day to spend waiting. I made an appointment for a 10:45 a.m. oil change, a 20 minute process. I arrived on time, waited about 10 minutes before anyone checked on me. After 40 minutes I went home an"
Blake and his crew always does an excellent job taking care of any problems that I'm having with my car as well as normal maintenance. I can trust that Blake will make sure that I leave a happy customer and that's why I have and will continue to use Midas.
Blake and his crew always takes the best care of all my service needs. I trust their expertise and I always leave there knowing that my vehicle has been checked throughly for any issues. I totally recommend Blake that he will always be honest and give me
Blake and his crew always takes the best care of all my service needs. I trust their expertise and I always leave there knowing that my vehicle has been checked throughly for any issues. I totally recommend Blake that he will always be honest and give me
If you read my review earlier I shouldn?t have given them 3 stars review. I had to take me vehicle back today because I realized they didn?t reconnect My emergency brake. To a good thing I didn?t need them.
The job was completed quickly. Service rep checked engine for a warning sign which was taken cared quickly also. Happy customer.??
Thought it would only take two hours to Change brakes. Got there at 10 left there at 2:45. The person working on my vehicle had it done at 1:45. When I pull out on Rodney parham I realized I didn?t have any brakes. I actually had to run a red light becau
Blake and his crew work together like a family. They do a good job and they show pride in their work. That is a hard thing to find these days.
These mutha ****** suck BLAKE ..Blakly needs to be fired .. I hadn?t my car checked in at 7:30 and was waiting on a call but I had to ******* caill back at 5:39 to find out my car wasn?t fixed SORRY MUTHAFCKAS **** MIDAS AND THEM LAZY ******** IN THERE THA
I made an appointment online and when I got to Midas my car was serviced right away. Great customer service. I will highly recommend.
Happy that the old car has brakes that workwell now with no problems. I will go back tothis location when I need service again!
Blake and his team did a great job getting my and my wife?s car in and out in the same day. Everyone was efficient and pleasant to deal with.
"Mostly I choose Midas for oil change because they offer tire rotation. The front counter person is always spot on. On this past visit I was the first person in the door at 7:30 sharp, Just needing an oil change and tire rotation. I seen 5-6 shop guys sta"
5 stars for customer service and work
Everyone was nice and professional and got me in right away and taken care of
"this is the ONLY establishment I TRUST for submitting my MAZDA for lubrication, tire inspection and rotation. The team deserves recognition & 5stars ..."
"I was very happy with the service I got from the Midas shop on Rodney Parham Road in Little Rock, AR. They did quality work in the time promised, did not try to ""upsell"" me or sell me anything I didn't need, although they did notice and fix something I di"
"These guys are so incredible, efficient, reliable and trustworthy! Since my first visit almost 2 years ago, I only take my Infiniti to Blake and his crew! Blake was out of town attending a graduation, so his Assistant took care of me in the same manner tha"
Staff was friendly on the phone and in person. Work was done quickly and efficiently.
"Techs are inexperienced. I?ve seen them break parts on customers cars, leave bolts out of shocks etc... would never recommend this shop. Management talks bad about the customers behind their back. Blake is a liar and a thief."
I?ve been coming to this location for years and will continue to do so.. Great service and people
The sway bar work came apart after 2 weeks, while driving on the interstate which could've gotten me, and/or somebody else hurt.
"Last fall I took my car in for an oil change, within a week my starter was screwed up. I eventually had to buy a new car because of this. Now we have learned that this Midas also drilled a hole in my husband?s oil pan instead of using the plug and his car "
"Went to the Little Rock Midas location to replace front struts and rear shocks in my 2014 Silverado on a Saturday. Picked it up that afternoon. Ride had definitely changed, but there was a 'new' sound coming from the back. I crawled under the truck Sund"
Brought my car to the Little Rock Midas on a Friday. I wasn't told until Saturday afternoon that they had an issue with my car when they should have found the issue Friday. The way I found out about the issue is when I called to see if my car would be read
"Work was done as promised. Wait on a Saturday was a little longer than I anticipated. I recommend having nearly a full staff on Saturday. In addition, no one arrived to open until 7:55 but the opening time is advertised as 7:30."
"You can label me as a ""slow-learner"". This Midas location on Rodney Parham Rd. I'm sure, began operation sometime well after I moved into this neighborhood, spring of '75. I've always equated Midas with mufflers and tailpipes ONLY. Recently my 47 year o"
How y?all gone close and not even call now I?m going to miss Christmas ????
Great service I will definitely be back for my oil changes in the future
Great fast service !! Blake is great
"I had a flat right as they were closing on a Friday evening. They could have easily (and understandably) turned me away, but Blake and Jacob took mercy on me and stayed after closing to get me back on the road! They are the best ever and have made a loya"
Excellent Customer Service
" I was treated very respectful. The techs were very nice and friendly. The manager, Blake D., was very nice. He explained, and answered all of my questions about the problem with my vehicle. "
"Been coming here for years and always do great service and the only time they didn?t, they fixed the issue. "
"If you want to buy new car take your var here. I took my 1996 Mazda Protege LX there for timming adjustment and it cost $190.20 and then drive after staying in motel 3 days to Monticello, Arkansas. It shot oil all up in the hood, broke a piston, and blew 2"
"We are so very pleased with the work done on our recently purchased Subaru. We had multiple mechanical issues on our car that was fixed in a day, Great job Midas."
I had the worst experience ever I paid over $600 dollars and my car still ****** up I took my car back at least 2 times so they could get it right but I guess since I'm a woman they just patched it up enough to shut me up I feel they get over on female cus
Whenever I go to Midas, they always inform me what I need to have done and gives me great deals on things needed
I am always treated well with each visit. The friendship between man and machine is honored by this crew. I am thankful for this company and the trust i place in them to care for my car is not musplaced.
I took my car in for an alternator replacement. I was the first customer in that morning at 7:25 but the mechanics were rushing to finish my car at 4:30 on a repair that was suppose to take only 2 hours. They put the wrong battery in my car so initially my
"I?ve used this store for two brake jobs and numerous oil changes. Always the best price, never mind that they are quite busy any day or time. I?ve waited a bit but the staff always works to get my car in . Best if you can call ahead and set an appointmen"
Good service and in a timely matter
Fairly priced efficient and on time service
Blake and his guys did a super job of replacing the wheel hubs on our 2007 SRX at a very reasonable price.
I've been bringing my vehicle here now for a few years and I have always been happy with the work and service.
I have been using this Midas for over twenty (20) years. They do a great job of fixing what is wrong. Even when they missed something when I took my car back they made it right. I wish there were more coupons on a monthly basis for consumers.
Friendly and knowledgeable staff
"I've used Midas over the years and I haven?t ever been displeased with the quality of service & prices! The service has improved even more with Blake as the manager! He?s very accommodating, courteous, professional and honest! "
"Midas always provides good quality work, speedy service, and awesome customer service. I have been taking my cars to Midas for about 3 or 4 years now. I absolutely love them!! "
I had an appointment for an oil change and they got to me quickly and finished the job quickly. I brought my own oil and filter and they charge was $20 which was $3 higher than last year.
Ever since the new store manager has taken over not only is service much faster but everyone is much friendlier!!! I was about to choose another establishment until I went in and I'm glad I did! Will come again!
"Overall I would rate my experience better than average. I did notice one of my centerpieces on my front tire was not pushed all the way in. One of my main complaints is that the waiting room on Saturday's is very full, need more room. In addition, the hour"
they were very good and helpful
Professional customer service here and always a reasonable price. Best to make an appointment since these guys are busy!
it was grade A work for my car
had to be done and they got it done for me w good timing
Rides better, not a leak in sight
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I went in and immediately my car was serviced. No one tried to sell me any extra items or service (which I liked.) Price was excellent and staff efficient and professional.
fast and friendly service at a great price .
Fast and good service here!
I request that you remove me from your email as I do not own a Toyota and have NEVER used your business. Get the proper info from your customer as I do not even live in the your state. Phone number is not mine so probably is your customer's. Had to give
The customer service here definitely stands above the rest!
I took my car to this establishment on a Saturday morning and they looked pretty busy. I went to have a wheel alignment done on my car and was told it will be an hour before they can even get to it. I was ok with that being that I had a ride. I left and no
I wouldnt trust my vehicles to any other Midas than to Aaron on North Rodney Parham Road in Little Rock,Arkansas. That particular Midas and their technicians are the best.
"Just had my water pump replace on my Dodge thathas 190,000 miles on it. With Midas and Aaron taking care of my car, I hope to get another 190,000. Got in and out under two hours. "
This place may be OK for oil changes and simple repairs. I took my car to check for oil leaks. They said the oil pressure switch needs to be replaced. The cost of the switch was $193 and the labor was $80 in their estimate. I went to the auto part store an
SHOUT OUT TO AARON W. AT MIDAS ON RODNEY PARHAM. HE WAS VERY KNOWLEDGEABLE ABOUT ALL PARTS AND SERVICES AND THE OVERALL MAINTENANCE OF YOUR CAR. I CAME IN TO GET MY RESONATORS REMOVED FROM MY 14' DODGE CHARGER AND IT SOUNDED GREAT AFTERWARDS. THE STAFF WAS
SHOUT OUT TO AARON THE MANAGER AT MIDAS ON RODNEY PARHAM.HE WAS VERY KNOWLEDGEABLE ABOUT ALL PARTS AND SERVICES.I CAME IN TO GET MY RESONATORS REMOVED ON MY 2014 DODGE CHARGER. THE SERVICE WAS GREAT AND THE STAFF WHERE NICE AND FRIENDLY. I WILL DEFINATELY
"I went to have my brakes check here because I was hearing noise. They did a free brake check and said the brakes were fine, but brake dust had collected and could be causing the squeeks. I was surprised and pleased that they were so honest about it. They c"
