Join the Midas team at 9009 West Center Road Omaha, NE 68124!
Build your future with a leader in the automotive services industry...Midas.
Midas is one of the world's largest providers of automotive service, including exhaust, brakes, steering, suspension, and maintenance services. Midas has more than 1700 franchised and company-owned Midas locations in the United States and Canada.
Midas is committed to earning our customers’ trust by offering them the expertise, value and responsiveness they expect…every time they visit us.
Click below to view a description of the jobs:
Customer Service Representative
Our Customer Service Representatives provide direct point of contact with customers in a manner that creates a trusting relationship thereby promoting customer retention and loyalty. They handle payment transactions, and maintain a positive image for Midas. Must have the ability to proactively explain to customers the service needs necessary for their vehicle, and the ability to utilize point-of–sale software to generate estimates and invoices is critical in order to be successful in this role.
- High School Diploma or equivalent
- Superior ability to positively relate and communicate with customers, including outstanding telephone skills.
- Knowledge in automotive repair in order to explain services to customers.
- Experience in implementing product and service promotions.
- Mathematical skills are necessary for creation of estimates and billing.
- Assist shop management in maintaining appropriate inventory levels, including the purchase of parts and materials.
- Previous experience with point-of-sale software.
Equal Opportunity Employer M/F/D/V