Midas Santa Rosa
  131 College Avenue Santa Rosa, CA 95401     707-527-9310
Midas Santa Rosa
131 College Avenue

CAREER OPPORTUNITIES

Join the Midas team at 131 College Avenue Santa Rosa, CA 95401!

Build your future with a leader in the automotive services industry...Midas.

Midas is one of the world's largest providers of automotive service, including exhaust, brakes, steering, suspension, and maintenance services. Midas has more than 1700 franchised and company-owned Midas locations in the United States and Canada.

Midas is committed to earning our customers’ trust by offering them the expertise, value and responsiveness they expect…every time they visit us.

Click below to view a description of the jobs:

Assistant Shop Manager

We are seeking expert auto repair technicians, who are ASE certified and have driveability skills. Use your ASE Certifications and years of experience to diagnose and provide quality vehicle repair services in a time and cost effective manner. Our Assistant Shop Managers assists the shop manager in all aspects of shop operation and improving sales results through the satisfaction and retention of customers. They help promote the Midas name and services, analyze vehicle service needs, effectively communicate those needs to the customer; and ensure that quality services are performed on the vehicle in a timely yet thorough manner. They also ensures the shop maintains a high professional image.

Requirements:

  • High School Diploma or equivalent
  • Superior ability to positively relate and communicate with customers, including outstanding telephone skills.
  • Mathematical skills are necessary for creation of estimates and billing.
  • Ability to diagnose and inspect vehicles to make fair and honest recommendations to customers of needed repairs and potential problem areas.
  • Prior responsibilities of leading, motivating and counseling employees under his/her direction on issues such as safety, quality, and policy and procedure administration/implementation.
  • Knowledge of safety and environmental regulations applicable to vehicle repair facilities.
  • Experience in controlling expenses through appropriate inventory and human resource management.
  • Experience in preventive maintenance to keep facility equipment in safe and effective operating condition is a plus.

Equal Opportunity Employer M/F/D/V



Customer Service Representative

Our Customer Service Representatives provide direct point of contact with customers in a manner that creates a trusting relationship thereby promoting customer retention and loyalty. They handle payment transactions, and maintain a positive image for Midas. Must have the ability to proactively explain to customers the service needs necessary for their vehicle, and the ability to utilize point-of–sale software to generate estimates and invoices is critical in order to be successful in this role.

Requirements:

  • High School Diploma or equivalent
  • Superior ability to positively relate and communicate with customers, including outstanding telephone skills.
  • Knowledge in automotive repair in order to explain services to customers.
  • Experience in implementing product and service promotions.
  • Mathematical skills are necessary for creation of estimates and billing.
  • Assist shop management in maintaining appropriate inventory levels, including the purchase of parts and materials.
  • Previous experience with point-of-sale software.

Equal Opportunity Employer M/F/D/V



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