Midas St. Peters
  336 Mid Rivers Mall Drive St. Peters, MO 63376     636-279-1300
Midas St. Peters
336 Mid Rivers Mall Drive
St. Peters, MO 63376

Customer Reviews

 
3 reviews Write a review
review rating Lacking Customer Service
This was the first time I've ever been to Midas for services. I've been through the gamut of chains and have been displeased with most. So I thought I'd give Midas a try. To start customer parking was a joke at this location. When I walked into the lobby a woman came out of the back room and took my information. She seemed annoyed and clearly did not know how to communicate with customers. She never smiled or asked how my day was going. (Customer service tactics 101). My two biggest pet peeves at service stations are when they try to up sell oil and filthy lobbies. When I go to the dealership I don't have to partake in the oil up charge dance, so why do I have to tell you which oil to put into my vehicle? Shouldn't the people who do oil changes on a daily basis know which oil to use? Also, this lobby was filthy. It looked like it hadn't been cleaned in months. However, the man who explained what was done and the concerns he had; had great customer service skills and wasn't irritated when I asked him to re-explain something to me. He also smiled, wished me a good day, and a hope to see you again soon send off. Will I come back here? As of now, I'm not sure.

saint peters, MO
review rating Another good experience
Have been taking my cars to this location for years and had yet "another good experience". They found a repair that was needed while doing a safety inspection. They got the parts and got it fixed in one day. Now it drives like a new car again. The wife is very happy. And when it was discovered that an additional inspection was done that was not required, they worked out a discount for me. That is the kind of business I like to deal with and refer. I will keep coming back to them for a long time. Thanks to all there.

St. Peters, MO
review rating oil change/other
I am new to the area and have decided to make this Midas my first and only place to have services done to my vehicle. Very professional and super friendly folks. I give this location 7 stars out of 5!!!

St. Peters, MO
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