Consistently professional team of experts.Service started at scheduled time. Always provide reliable recommendations and observations. I never feel like I’m getting squeezed for unnecessary work.
Both Rocky and the manager explained everything. I waited patiently while the vehicle inspection was performed. They explained what needed replaced/repaired now and what can wait. After replacing the strut assemblies on the front the metal noise I have had for years is FINALLY gone! I am happy to know that I can trust and rely on Midas for repairs correctly. Unlike their neighbor that I have, sorry to say, trusted my car care too for years. I did not make an appointment, and they treated me as if I did. The mechanics were even knowledgeable. Thank you Midas, Rocky and the manager. His name slipped my mind. The only thing is that I wish they would have given me a coupon on my services that was available. Next time I will make sure I print out a coupon.
Quick and professional service
David and Rocky were very helpful, honest and knowledgeable. The mechanic was also knowledgeable and friendly. I have taken my car there enough to know I can trust them and they will not try to rip anybody off.
Dave is professional and affable. He's like cousin who is also a mechanic. I feel like I can trust him to advise me on how to keep my favorite truck on the road for a lifetime.
Service was completed in a professional and timely manner.However, during inspection it is noted the air filter required replacement.I informed Midas representative, I would replace air filter.When, I returned home, I proceeded to replace air filter, at which time I found Midas representative did not replace old filter nor secure cover to the air filter.
Apologized for wait, oil filter had to be delivered by napa
Always very professional and on task immediately upon arrival. Dave and his crew are hard workers and care about your vehicle
It seemed the guy on the desk was slow and took a lot of time.
Midas was my regular auto maintenance service center. I had moved outside of the city and very sad about transitioning to another business that included transportation. However, I had multiple bad experiences which led me to return back to Midas, as I figured out how to use Lyft/Uber. It is so refreshing to return back to a team that values customer service, quality of service, and an overall positive experience.
Prompt efficient service at an affordable cost
The guy is smiley. He is very communicative and welcoming.
Rocky at the front desk courteous and professional.
Shoutout to Midas Sierra Vista, AZ! 👏 Took my car in today and had an amazing experience. Rocky, the service representative, was extremely professional and had a great sense of humor. The mechanic who worked on my car did an awesome job too. Kudos to the shop manager for running things smoothly! 👍 #MidasSierraVista #GreatService #Professionalism #JobWellDone
explained the problems on my car told me what was needed ordered the parts got my old car fixed
David Warren explained what was wrong, how to fix it all the issues and provided updates on progress. This manager shows he cares!
I got all new tires and when I left my tire sensor light will not go off.
Was higher priced than local businessses but employees tried best to accommodate
I was highly satisfied because the associate was very friendly and professional. The associate and the technician ran into an issue and was able to define the issue and repair it. They kept me well informed of the issue and was determined to get the job done correctly. I love these guys.
Went in for an oil change. Had an appointment at 9 o'clock. I had to call at 12 o'clock. To see if it was ready. upon pick up. I was driving home in the rain noticed rainbow colors flashing down the gutters, along with oil leak that appeared from oil filter. this was from a recent oil change. Woke up the next morning. Found a puddle of oil underneath my car. How would you say is about a 1/2? A quart ticketook it back manager was rude. We'll never take my car to Midas again. For the trouble of an invalid oil change. I decided to go home. Change the oil myself to make sure that everything was done right. They owe me the price for an oil change. Missing work for 4 hours and polluting the environment. Oil running down the gutters from leaky oil filter just installed. This is at the Sierra Vista location in Arizona. You are able to contact me at 5202493519. My name is mike
Dave and his staff are always friendly and provide great service for all of my vehicles.
Great price, great service, very friendly and professional
The team was friendly, very effective communicators, and quick.
Went over and beyond to ask about coupons and I appreciate the report of the inspection that was given.
Very fast service and a fantastic value compared to the quickie drive through oil change places. I got the same services two years ago up the street and it was more that three times the price.
David is a great guy to deal with always super helpful. I have taken two of my vehicles there and have been very happy so far.
I felt very comfortable and was treated fairly
I took in the car freaking out about what it could be. Ended up being a broken wheel bearing. The part was order on a Saturday, arrived on Monday and by Monday 1:30-2pm the car was done and ready to go. Rockie was awesome, he told me about the different payment methods you guys had available, I was able to get approved and honestly it was the best experience I’ve ever had at a auto shop! You guys are awesome and amazing!
very nice place friendly people fast great service great price
Ease of making an appointment. Checking things and informing of of potential problems that may occur in the future.
Exceptional customer service and fast!
I got an oil change and a plate light replacement. Then I drove it and it slowed down, so I parked at a restaurant to see what was wrong. I thought it needed gas so I added gas but then it didn't start at all. Before the oil change, the car was running very good. So something happened from Midas to the next parking lot. My car was parked at the restaurant because Midas was closed when I went back. I work for Uber so I missed one day of work and know I can't work until my car gets fixed. This is the second bad experience I had at Midas. It's like coming here is bad luck for me
I've been to this location before and they have always been helpful. In this case I was out of there in less than an hour and I had no appointment. This Midas is my goto car repair service. If they do the service I need, I will use this location.
The person on the desk was very easy to understand and answered all my questions.
Very thoroughly explained and checked over. Everything done on time and staff is extremely friendly. I will be back for all my service work
Highly satisfied indicates perfection. No one is perfect. Therefore I rated you Satisfied. By the way, what is feeback?
Grease was left on my right rear fender after brake work completed.
The guy at the front desk was very helpful and explained everything very well.
the team there did a job that i tried myself a really difficult job to do on my car they did it an almost impossible job just to put shocks on my car now i have a set of lifetime shocks on my car good job !!!!!!!!!!!!!!!!!!!!
David was very friendly and went to extreme thoroughness to explain every thing they were doing and what might possibly need attention in the future.
called and got a appointment right away changed my oil with the good oil they recommended inspected my car fixed a bunch of problems that i did not know about ordered a couple parts to replace the bad ones got a really good price and good service that did not take long to work on my car
Another driver yelled to me in traffic that my brake lights were out. I promptly went to the local (Sierra Vista) Midas and the manager took care of me in short order. I will return to this Midas.
Got my appt for the next day, started service on time, timely completion. They also washed my w/shield and dusted off the dash and instrument panel!
Highly Satisfied indicates perfection. No one is perfect. Therefore I rated you Satisfied.
well i called them first to explain my problem with my car then i told them what i tried to do to fix the problem myself so they found the problem with my power window got the part delivered right away and fixed the power window on my car and even checked the tire pressures for me and made sure there we no other problems with my very old car that i will keep forever i will always take my car there and nowhere else great guys and great service thank you guys !!!!!!!!!!!!!
Quick and straight to the point service
You can not do a thing. I am through with Midas!!!! They have lost my respect and trust as a reputable vehicle repair shop.........
I made the appointment online on Wednesday evening for following Tuesday. I got an email to wait 24 hrs for confirmation. it never came. I called the location to see if my request had gone through, one phone number was out of service and the other rang and rang.I will go back to doing all my appointments in person instead of depending on the online process or phones that don't work or no one answers.
so i was not aware of the problem i had with my car before i scheduled the oil change on my car my turn signals were not working correctly and did not know my tail lights were noy working glad my car is fixed and not a road hazard
Staff very friendly and attentive. They called me when the car was done and they communicated in an easy to understand way. They are pretty awesome!
They fit me in without an appointment and completed a brake service to make sure my vehicle was safe for the road.
Was not informed parts not delivered. Left car at Midas at 0800 AM, on February 8, 2022, for two days; I called to inquire if repair was completed. Then, I was informed about the parts. February 10, 2022, picked up vehicle and asked for Midas to call when parts arrive to schedule appointment. Today is March 01, 2022; have not received call as to status of parts.
Had an appointment to look at my exhaust for estimate. Walked into store at 7:28 am and was promptly chastised letting me know they were not open yet. Where I was raised if your on time your late but two minutes is stupid. I will never go to Midas and will
Got my 92 jeep truck running. Runs great! Dave and his team did an outstanding job.
I have been going here for over 8 years. Love the owner who has taken over in the last three years. Great guy!!
"Overall, staff is professional, knowledgeable, and helpful. They explained the needed work, completed it in a timely manner and were helpful in explaining other probable needs. "
Great service from this shop for over 5 years.
Even at full price it was a good deal.
Quick and fast service. Very reliable
David was extremely helpful and resolved most of our issues. Definitely would recommend this place for an auto care maintenance to friends and family.
"Went to Discount tire, Goodyear Assurance 4, $708 installed, sent in paperwork for 3 rebates totaling $140, could not pass up,"
"I took my car into the Midas in Sierra Vista, Arizona for an oil change and alignment and it was slightly veering to the left. Before they ever serviced my car, I specifically asked them to take care NOT to get oil on my visor. I asked this because they "
I took my SUV to get brake pads replaced since another local shop said I needed new ones. Not only was Midas super honest with me but they showed me the brake pads still have 50% left on them they gave me a good price on the real issue my front struts needing replacement. They were nice enough to to let me it chase my own parts and did a good but efficient job overall. Taking my truck there next!
"Thanks for the great service today even when I had to reschedule my appt time at the last minute. Technicians were knowledgable,friendly and professional.I only wished you honored GROUPON vouchers.Even though I' ll still be back for my next service needs.T"
"The sign in the office states ?Every oil change includes a tire rotation?. After my oil change was complete, I asked why my tires had not been rotated. Response, ?upon request?. Wish that had been on the sign, or I had been asked, so that I knew this fr"
Good service got the job done
Very professional and quick
Super quick and very reliable service.
Great guys die hard workers essentially the most important tire dealer in this time thanks David and mike
"A great deal, the twenty dollar oil change. Usually at little more because or getting new windshield wipers or filters. The recommendations for little repairs have always been accurate and I'm glad to have them look over my car."
Always honest and do a great job.
These guys are awesome. THanks!
Dave and crew are always on their game. I came in for a brake service for pads but they diagnosed rotors being close to out of tolerance. They brought me into the bay and showed me the micrometer readings as they measured the thickness and compared them t
I was getting an oil change + tire rotation and one of the mechanics dropped my brand new rims face down on the floor. Very sad.
"Dave and crew can always be counted on to listen, diagnose and provide an accurate assessment of repairs needed to get your vehicle back on the road in safe working condition. I highly recommend this shop for your minor to major jobs. "
"Good service at front desk and what I know, the service performed was okay. But the tires did not get rotated, as requested."
"These guys are great, they kept me informed the whole time and got the work done quickly and even applied every available discount to the bill. Great job."
I always go here for oil changes. It was fast and only cost $20.
Very happy with the professional and timely service received.
"Once again and as always, I received quality service from the dedicated and highly trained technicians at Midas. I will take my vehicles no where else. They are thorough with their inspections, troubleshooting if necessary, and with explaining the best sol"
Excellent service, excellent communication
You guys did a great job on my van. Thank you.
I went to the Midas shop in Sierra Vista for an oil change which supposedly includes tire rotation. My first grip with this shop is the best way the tech left the interior of my car: greasy shoe smudges over most of my plastic door trim. I did not notice t
I appreciated the honesty and integrity when it came to ordering parts for axle and brake replacements! Integrity is hard to find in some companies.
The employee in the front desk is great. I love his vibe and his personality. A very good people person with a sense of humour and great customer service attitude. The mechanics are also friendly and very helpful. Great experience and the reason ? keep com
Great environment and the employees all know what their doing and they get things done in a timely manner.
Fast and friendly service.
"I took my car in to have the front end aligned, and they charged me a bunch of money for nothing, the front end was not out of alignment it was the tire manufacturer fault they told me that I had to pay for shims and I asked that?s part of the alignment pr"
"First of all I went into midas thinking the worst. The initial check was made, and ""Ah"", to my relief it wasn't what I thought. The car had a loose tire rod that made the car sound like the engine was going to explode. The Midas mechanics found the proble"
I just moved here from Maryland and needed a quick repair of my exhaust system. The work was done quickly and at a reasonable price with friendly technicians. The cost for oil change and tire rotation was very reasonable. I will be using Midas for my re
"Once again the folks at Midas came through, found the issue, and corrected it, all in a timely and professional manner. Thank you."
"The Midas Team,Diagnosed the issue, showed me what needed fixing and got the work done.All the while, working with me and my schedule.Over the past 8 year, their service has continued to be consistent."
"As usual, David and the gang hit all the high marks-fast, dependable customer service at its finest!!! I always recommend MIDAS for auto repairs to friends and family in the Sierra Vista area."
"As always the mechanics at Midas do a great job when I bring my vehicle in, whether it is for an oil change or other major work. They always take the extra time to thoroughly explain the issue(s) found and my options. I won't take my vehicles anywhere else"
I've been going to Midas Sierra Vista since 2011. I've never had a bad experience.
Once again David and his crew of highly trained mechanics provided me with an outstanding effort in completing the work on my vehicle in a timely manner. David and his crew continuously go the extra mile to diagnose the problem(s) and rectify the issue(s).
"We trust Dave and his crew at Midas to take good care of our 2007 RAV4. Our most recent visit involved an oil change and checkup, plus installation of four new brake pads About time at 90K miles. Work was performed the same day as promised. Price quoted"
I was promptly waited on for my appointment. Basic service for Transmission fluid and filter. The customer service representative found my appointment and confirmed what services I required. The waiting room was cool and comfortable. There was a fairly lou
"Glad to be back home. Midas is always the best, and I appreciate David and the care he gives to his customer. I'm always sending people to you. Thank you for being the BEST!!!"
The Midas team did an excellent job on the maintenance of my vehicle thanks for a job well done.The service was timely and efficient.
My mother has since past but I continue to go to your shop. She highly recommended you over 6 years ago. I have continued to recommend you like my mother did for you. Thanks for your good job and reliable service.
the guys there that worked on my car have got my car to run so much better even though it has so many miles on it now i have reliable transportation when i go anywhere thank you
Outstanding job once again. Oil change was completed within 30 minutes and I didn't even have an appointment. Staff was super friendly and knowledgeable which made the experience even more enjoyable.
Quick and professional service
"I have been going to this Midas shop for years. I have no idea why I picked it but I have never regretted it. Good guy up front, efficient techs and quick service. Can't beat that."
The guy at the counter blonde hair is hilarious.
i would now recommend midas to everybody i know and to my customers at home depot because of the quality of work and the very good price
"Midas did a great job fixing my old truck. It's just like new from the factory. Five stars, I'll be getting all my automotive work none there from now on."
i would recommend midas for sure to everybody i know they have worked on my car that i just got that has a lot of miles on it now i can rely on my car now with out having to worry about it
Quick service and great attention to detail
"I trust the care of my 3 vehicles extensively to this MIDAS location. They are totally customer-focused and are always very effecient, caring, and totally honest."
"At my Midas , they are friendly and courteous. They help me keep my old truck on the road. They go well beyond there duty to see that I am safe and happy....."
"Once again, the service we received at your facility was exceptional in every way. It was EZ to make an appointment and even better yet not to wait to get our vehicle serviced. We like that your check battery, tires, lights and, of course, change the oil"
"What started with a break service turned in to a bill for $2,600 to replace for controll arms and rack and pinion. Then about a month later my power steering pump starts makeing noise. Midas replaced it and while they had it apart had them do a timeimg ser"
"The staff ordered my new tires and mounted them in one day. My busy schedule does not allow for wasting time and having repairs done on time, as promised, is very important to me.If you value your time, then go to Midas. They will not waste it."
Dropped my car in a busy Saturday morning. They were hesitant since they were backlogged with many vehicles ahead of me. They told me they can't touch my car for an hour or more. I waited approximately 50 minutes for an oil change and tire rotation and I w
Excellent service. Very thorough overall inspection of my vehicle. Friendly and efficient staff. Reasonably priced. Will recommend to friends.
"If it wasn't for Midas, my 1990 Dodge pickup would not be still running.. I hope that my truck lasts for ever. With Midas on my side how can I lose......"
"Got a friendly email reminder that it had been a long time since our last maintenance. Booked our appointment online, confirmation sent, headed to Midas, got checked in, service performed, called us when done, all was A-OK. Great service, professional and"
This is the second time I've been to this shop. First for brakes and the second for oil change service. Excellent service.
Came in thinking I might need a $750 new catalytic converter and ended up paying $50 for a blown seal! Great guys honest service. James is a genius.
Fast, friendly service. They're all good people and offer military a discount
Fast, friendly service. They're all good people and offer military a discount
Fast, friendly service. They're all good people and offer military a discount
"Being an old man who gave up doing his own work when it became obvious an auto tech needs an IT degree in this world (not to mention two wrists, three elbows and mighty fingers) I am surprised (sorry) that these guys don't try to upsell me seem to tell me "
I had been having an overheating issue for quite some time and another competitor was attempting to solved it although it became apparent that it had become a guessing game to them. Try this and if that doesn't work we'll try this. After replacing the tem
Being new to town I was not familiar with local auto repair. So I went with a name I knew and couldn't have been more satisfied. It was easy to make an appointment and the service was outstanding. Midas has my business from now on.
"I use Midas for both of my vehicles, whether it's car repairs or just getting the oil changed. Great service and am confident that when they say something needs to be done, it gets done correctly."
"I have never received any service such as this! These gentlemen are awesome! They will be in business for a very long time. I was traveling to Fort Huachuca from Houston. My son is stationed here, in the Army. They made me feel welcomed and did a great j"
"The service has always been awesome. I have been taking my car here for over four years and have always left feeling happy with the care and services provided. I always know what work will be done, how much will be charged and I am always kept informed. "
Shop took me in early and finished the job in a very reasonable amount of time. Even threw in an air filter without overcharging - nice military discount and friendly crew. Will have my business going forward.
"An unscheduled drop off at the Sierra Vista location for a LOF, did some running around town and a short time later my truck was done. Great job. No hassle."
"I realized my air conditioning was not working when first leaving Tombstone! I went directly to Midas without an appointment and they took care of my problem immediately!They were very nice and explained the procedure and the cost, which is very fair. I wa"
"Guys custom built an exhaust to fit onto my headers quickly, professionally, and at a very fair price. Absolutely best service ever."
"The Midas crew in Sierra Vista I give two thumbs up! Very polite and curtious and know their jobs well. Prices are competitive and more than reasonable. I don't know about any other Midas facility and staff but the one in Sierra Vista on Fry Boulevard, is "
"My repairs were completed on time and with no surprises, all while I was kept up to date on issues and progress. The free oil and lightbulb change are definitely appreciated. Plus I got a ride to work so I did not have to just sit there and wait. Thank y"
The manager kicked me out of the shop and insulted me in front of my 2 year old daughter for asking to verify the measurement on the rotors because another shop gave me contrary information. Don't go here.
"Since the new owners took over, it has been a very pleasant experience. My family used to go to this facility, but the lack of professionalism from the previous manager (Steve) scared us away. I just met the new owner and had a great experience. My family "
