diagnosed the problem and fixed it.
Great service, friendly staff, helped me get a coupon for discount and were helpful in putting on new wipers.
Welcoming, thorough, professional ,Absolutely no complaints.
The staff were friendly and welcoming and thorough with their inspection, however I think $200 is overpriced for an inspection
un known problem. which was quickly identified
Ravi & Dave were awesome.Really enjoyed my conversation with Ravi . He made me feel welcome & answered all my questions. Very knowledgeable!!!
I am greeted by my first name at every appointment. This makes the experience personal. Always greeted with a smile, enthusiasm, and patience during the appointment. Dave the manager provides world class service from start to finish. Very understanding with assessing the problem with the vehicle. Service is ALWAYS on time and never waiting in excess. The knowledge of Dave and his team is very extensive but most importantly accurate. I have never once had to bring back my vehicle because a job wasn't done properly and to specifications. I will always bring myself and my family to this location. Midas will always have my business for all my vehicle needs!
From booking my appointment to having the repairs done I thought the team a modus did an incredible job. I loved how the team took pictures during the inspection of the problem areas on my car as it made the reason for the repairs transparent and clear. Thank you!
Professional and efficient processing and services. Good price.
Everything went smooth and would love to take my car there next time again
They are very professional and friendly people.
Dave and Ravi are a joy to work with. I have been a Midas customer for 7 years now and Dave has been very professional, does everything I want him to. Love dealing with this location and I always come back to have my car serviced here. I met Ravi at my latest service and he is following in Dave's footsteps. Both are excellent to deal with. To the mechanics doing the work in the background.... THANK YOU! I'll be back!!
Friendly advisors. Located near my home.
Service was prompt, timely and professional.
GOOD UPDATES AND FORWARD THINGS THAT SHD BE FIXED ETC................NICE FRIENDLY STAFF....BEEN GOING THEIR FOR MANY YEARS IN THE PASS AND WILL CONTINUE
Mgr Vic was really clear about everything. A good communicator.
Midas has provided consistently great service to me which has earned my loyalty for around 10 years.
I’ve been a Midas customer for over 25 years. I’ve always had good service from Dave and Ravi at South Surrey Midas, and have recommended to many other people to visit this location. It’s nice to find an honest shop.
Accident happened- Came in got diagnosed repaired in 3-4 hours .
I've been taken my vehicle to this location for over 11 years and will continue. I've recommended them to numerous others.
Detail explaining issues with photos and explanations
I have always found the staff and service at Midas South Surrey to be exceptional. I have been dealing with Midas in Vancouver for over 30 years and have recommended many people to your business.
Dave and Ravi both are so knowledgeable and helpful. I highly recommend white rock midas location for next service on ur vehicle.
Very efficient and priced right for the oil change.
awesome customer service.
I liked the detailed checks they performed. The team was friendly, and explained me the detailed issues and necessary service information for the future.
Friendly service manager. Solved a problem following service after 15 minutes of driving.
Everyone I came in Contact with was very friendly thats why I have been going there for many years
Great employees, fast, friendly facility!!!
Staff know me by namevery friendly, polite and accommodating excellent follow upinformed that i could enjoy the refreshments while i waitedpolite to staff
History of good experiences with this shop, good prices, convenient location, and easy to get an appointment.
My catalytic converter had been half cut-off by thieves. I contacted Midas and explained the situation and they told me to bring the vehicle to them. They assessed the damage and as I was in a hurry to catch a ferry they repaired the damage quickly. They were a fantastic crew.Couldn’t be happier their service
Have staff that are actually willing to resolve customer vehicle issues.
Pricing has gone sky high, and I don't like the way advertised price and final price differ so greatly. It's a con job for sure.
Price was significantly higher than online listed price. I had a $10 off coupon which is listed on the receipt, but there is no indication whatsoever that it was deducted from the total price. The staff were welcoming and friendly, no complaints there. I’m just trying to save a little now that I’m retired so was surprised when the price was considerably higher than what was both shown online, in the store, and quoted to me previously on the phone. I was told that my car needed some extra oil. Fine. Oil just isn’t that expensive! That’s all. I don’t have the energy to complain to them, but will likely find a new place for my oil changes.
great bunch of guysvery accommodating clear communication went over and above to help me outfree coffeenot waiting around for longwashroom was clean and tidyappreciated the use of wifi
I was overcharged for my oil change and I had to pay $10 for a light bulb not happy I’m a regular customer have sent many people to this location spent thousands of dollars with you people for over 25 years and I’m getting overcharged for an oil change and $10 for a one dollar lightbulb I am not happy
Always good to deal with.
Higher Price ..parts are not Available in the stock
Took me in quickly and found product to fit my car. Staff explained safety or not of old tires and advised which to keep and which to let go of. Friendly and helpful service throughout the process. Technician took time to shine up the new tires, wrap old ones and load them into my car. Reassured me of the quality and safety of the tire product they had put on my car. Advised me of when to come in for adjustment. Looked up other info on a future part replacement, and gave me a quote. Offered free coffee during my wait and were very friendly. Great service overall- will come back and refer!
Friendly courteous service. Prompt work and delivered as they promised.
Client owners have built a trusting relationship with meable to accommodate my needsaccommodating me when in financial bind
good service.....all questions answered.............gave me a heads up or brake repair needed ,and i did that also on spot.............lots of smiles ..etc
Vic , Dave and the rest of the team are amazing. Muy husband and I both have been ggetting our vehicles serviced here for a few years. Staff is always transparent about the costs and service involved. I find them to be honest and reliable!
excellent customer service
Its one of those things. The car is full of stuff we need to move and the vehicle had no water and it came through the interior vents and the hood area. Obviously the repair was to get us going but it failed. We need a part we have to wait for. i thought it was labour heavy on the expense . Now I have to go back and pay again for the part. First unload my car and restuff it into may other car., that sucks, Either way it will be fixed we will move and youll get paid. Jsut lightemn up ion the next bill guys. :)
They should abide by the price that they promote online and not make up phony excuses as to why it doesn't apply.
The Staff is very friendly and helpful ,the service was very timely and Advise given was productive
Oil change coupon. Appointment time honoured and only took 30 minutes.
Great service and greaat price
Trustworthy service. No up sell pressure
The gentleman at the front were so helpful with all of my questions and made it very easy to understand.
no worries ...job done on short request..........good all around service ,and a heads up of any other work in future needed/recommended.............
The people who deliver parts were slow (not Midas employees). The transmission fluid was not checked until I requested it. I'm retired, so the extra time was not a problem. And I really like the staff, all of them.
Dave and "the boys" were awesome - as always!!
They were very honest in what my car needed. I thought I needed new back brakes but they said I didn't. There was another problem with the back brakes but a cheaper solution. They also cleaned all brakes and finished the job in a timely fashion.
I didn’t get a phone call when the car was done so I had to follow up myself. Job was pretty well done, average service, no complaints but nothing super standout.
The price charged appears excessive... I was charged $840 each (x 2) for catalytic converters that I see priced at 3 different Canadian outlets, available for less that $375 each (retail)... that's excessive!
Clean, courteous ,knowledgeable staff, and through in their inspection of my vehicle.
I always experience great service and very helpful people with Dave and Vic is the managers and all the mechanics as well very satisfied and I’ve recommended your company to other people
staff was friendly, manager and technician.service time was immediate and rapid
Accurate estimate for timing belt replacement, work completed in estimated time frame, cordial reception and interaction with staff, good overall experience.
Manager Dave, provided good options which saved me money and exceded my expectations.
I was very impressed with everything involved during the service of my vehicle
Friendly courteous staff, explained and showed me the problem and gave me options.
Job done well and efficiently
Always have great service and friendly staff!
Dave the shop manager at the front desk has some of the best customer service I have experienced anywhere. It is because of him I continue to use Midas.
The person at the desk was arguing that I put in the wrong information into the online application. But I clearly explained the issue. He kept arguing that I put the wrong info on what was required and was implying that he wouldn’t look at the car as a result.
"I just had my scheduled oil change and a throttle body replacement. As always Dave and his team were friendly and polite, the work was done quickly and an honest assessment of my brakes was done as well. I'm very satisfied with the work done and will defin"
I trust that Dave will get my car repaired & out in time.
Dave was very accommodating. 500 miles from home our Subaru driveline had failed.
"Midas is now my #1 choice for oil changes, brakes, tires, etc. Their professional staff make sure everything on the car is checked and their report is accurate....which is something that I really value."
Dave is very personable and efficient. We take our car there because we feel very confident that parts and labour is always excellent and we know we are in great hands there at great prices. Thank you to midas KGH south Surrey. Thank you. Mary and Cathy
"I brought my 96 jimmy in to get a vacuum seal fixed ,rear light bar installed and a heater blower motor installed. My vehicle was at Midas for 3 days no courtesy vehicle. They ordered wrong heater motor 3 times and finally got it right. I was quoted $90"
"On my way to the Okanagan, and needed snow tires installed to meet seasonal highway regulations. While looking for a dealer who could do the job, I noticed stacks of tires outside the Midas store in South Surrey. *I always thought of Midas being a muffler "
Got a wheel alignment and nothing really changed. Steering wheel isn?t centered either.
"Great service, knowledgeable with excellent staff! Posted rates so good value also! "
Very good customer service and were able to accommodate my 31 foot motor home on hoist. I am very pleased with the job done and the manager Dave conversing with ICBC Thanks again
Very pleased with the service. Went out of their way to explain everything so that I could understand.Definitely would recommend them.
"Very pleased with the courteous reception I received from Vic, when I telephoned to schedule a service appointment. Vic couldn't be more helpful and cheerful, which meant a lot in these gloomy Covid days. I was equally happy with Dave, who welcomed me to"
I gave the socket for the safety nuts to the mechanic . The manager came back to inform me that the socket was stripped from over tightening. (Impact gun!) they did not return MY property (socket * wheel nuts) I got no compensation .I will not use Midas ag
I began using Midas for repairs about a year ago after Chrysler Dodge White Rock changed hands and would no longer honour the lifetime oil change warranty which I had purchased years ago. Turned out to be a blessing in disguise as Midas fixed a number of t
"The only problem I had was my security lock-nuts . I gave them the socket, but he came back to tell me it was totally stripped from over tighten. I did not get the socket or nuts back. I found that they all use these darn Impact guns to tighten everything"
The manager Dave is a very good natured individual who always takes the time to make sure your needs are met. He has always taken the time to explain problems to me in a way I understand. I would recommend this business especially while this man is manag
Always appreciate the great service and advice. My impression is that honesty is a core value that Dave and his team demonstrate by the way they deal with people.
Have been very satisfied with all work done at this location. Dave has always been very helpful taking the time to explain any problem in detail. I highly recommend this business.
"Always great and friendly service! Dave, you run a great store!"
Always great honest service
Always fair and professional service. Thanks guys
"I?ve been taking my 2001 Subaru wagon to the South Surrey Midas for over 2 years now at the recommendation of friends. They return calls and provide great service promptly at reasonable prices. Dave and his staff are the best, I've found them to be trust "
"Great service for my 2010 Chrysler PT Cruiser. Over two years, oil change, change spark plugs, replace valve cover gasket, fix door stop. Very helpful staff, explain what they suggest and why. Recommend not doing unnecessary work. "
Office staff very helpful and courteous. Repair work was very well done.
"Friendly knowledgeable staff, working fast and clean. They even changed my wind shield wiper for free! I feel I got a good deal! "
I will not take my car anywhere else for repairs. Great service and Dave the owner is awesome and all the service men are great too! He really cares about you and your car. My car is working great thanks to Midas!!!
Scheduled and visited on the same day, fast and painless. Thank you!
"I took my 2002 Nissan in on Monday morning needing a tune up, oil change, fan belt and lights with only a couple of hours to spare. I was expecting to get maybe one or two of these fixes done but was pleasantly surprised that the mechanic got everything do"
I have been using this Midas location to service my car here since 2018 and have received excellent service from Dave and his staff at this location. On two occasions Dave was kind enough to trouble shoot my car and reset the error message I was getting w
I have been using this Midas location since 2018 to service my car and have received excellent service from Dave and the the staff at this location. On two occasions Dave was kind enough to assist me with trouble shooting my car and resetting the error mes
Staff is so friendly and thorough!! This is my go to place for oils change and future car needs!
Good job done as usual on a short work request....same day hahahahha........great staff /service.........i have in the past told others a good place for good service..............thanks again ted
"After having a problem with my beloved 2002 Nissan Sentra misdiagnosed by several other garages, Dave and his team took the time to really dig down and find the root cause. They then worked hard with me to find the most cost effective solution. Honestly if"
"After having a problem with my beloved 2002 Nissan Sentra misdiagnosed by several other garages, Dave and his team took the time to really dig down and find the root cause. They then worked hard with me to find the most cost effective solution. Honestly if"
dave & his staff did a great job on the brakes & a free oil change too!can't ask for more than that!!
Went into south surrey midas for an oil change and was very pleased. Excellent customer service and very friendly. Will use this place again.
Excellent service @ your white rock location this AM
"I made an appointment online to ensure I wouldn't have to wait too long. I recieved a call back confirmation, great! When I arrived, they couldn't find reservation. I waited from 945am... until 1035, until car was brought to hoist. 1107 may car got service"
Great service and a great staff run by Dave
been to this midas location a few times now & each time have been treated very well. dave explains things very well & his team do a great job. i would not hesitate in recommending this shop. top notch!
The great guys at Midas repaired my SUV on time and advised me of an other repair need before going ahead and doing the work Thanks again for your time and consideration your the only place I recommend for any vehicle repairs!!
THANKS Dave Jagpaul and his Midas team for the excellent customer service. THANKS again and I will be back.
Our motorhome had the brakes and rear axle seals serviced at Midas Muffler in South Surrey last year. They have a high roofed service bay and heavy duty hoist that can accommodate large vehicles.The driver's side axle seal began to leak so I took the moto
Great service! They were done fast and were very helpful.
Was towed into shop from break down on highway and got in for repair that same morning. They found problem repaired it and got my SUV back that afternoon. Great Job!!!!!
I always receive good service and very accommodating staff and management!
"I took my 2002 Nissan Sentra into the South Surrey Midas two weeks ago as my rear brakes were getting crunchy. Dave's team, Dave wasn't in the shop that day, did an excellent job of explaining to me the different options and their brake specialist found th"
On the Easter weekend Dave and his crew did everything they could to get me back on the road safely and quickly. Every fair and honest prices and excellent service. Thanks again guys!
I had an issue next door to the midas shop and the guys came running out and really helped me out of a jam.i dont know what i would have done with out there help.i rate this shop 5 outta 5 and im planning on bringing my business here in the future..
Requested service performed with no unnecessary repairs. Appreciated being advised of areas that need future maintenance.
I had a what I perceived to be a bad experience in the past with this Midas and had decided to leave a review explaining why I was taking my business elsewhere. Within days of posting my review I had all levels of management reaching out to me in an effort
"If I could give this place a minus star rating I would. Took my vehicle in for a ""free oil change"" which I received in exchange for being a repeat customer. Several months ago the same vehicle was in to find an oil leak which they said they couldn't find "
I left a bad review and got a response from the owner saying they wanted to know more about my experience. Unfortunately the link they left me goes nowhere. I guess they're really not interested.
GREAT SERVICE ON A MOMENT REQUEST FOR A JOB TO BE DONE....TIRE CHANGE/OIL CHANGE...................
Had tire changeover done and I was there for three hours. Technician broke electronic pressure sensor in my rim. Had to wait for a new part to be courier from Ford. It was installed but it does not work. I returned to Midas to have them look at it. Was the
Dave was very friendly and helpful
Charlene's a liar that's why the kid quit
"Really appreciated the honesty, professionalism and workmanship by Dave - the manager and Shawn who replaced the catalytic converter. We will be back! Car works perfectly...Thanks! "
Fast and professional serviceRecommend Midas
I posted a 1 star review and it was not posted?Where is troy?
Troy instilled a trust level that is rare in dealing auto repair. No desire to return to Midas Surrey. Will follow Troy to where his new location will be.
"Excellent manager , explained everything and quite polite"
Very helpful at a moments notice...... very good service. !!!
"I used their website to book an online appt.....guaranteed to call back in 30 mins...No call so I called the shop 4 hours later. Dave said maybe computer not working but he would call me right back. Well no call back, and a customer lost not to mention b"
dave & his crew did a great job on my 67 tbird. I would recommend them highly.
Excellent service. Spent time going over what I will need in the future(brakes),how much they would cost and a strategy to get the work done in installments.
Seems every time I come to Midas there is always something else or something more to fix. The last two times I have been at Midas. The service has been slow and misleading. The first time I showed up (a couple months ago) I came to have my brakes checked a
I got new front shock/strut/springs installed on my Envoy and the work was done great as per usual. All the guys at the shop are professional and you can trust them to get the job done. Will be back again for more work....Thanks Troy and staff
I have been a loyal Midas White Rock (South Surrey) client for two years. I loved the service prior to this year. I heard a rattling in my car front engine area. I took it to Midas White Rock and asked for a diagnosis. Troy evaluated the car and said that
Dave Jagpaul was very professional with my self and Troy worked on my car and did an exellent job thanks gentlemen
I found the manager very friendly and helpfuland my car serviced well and on time.
Not fast.. good thing I was not in a rush. Service and attention to detail was worth the wait though. Thanks guys!
Troy at Midas awesome and honest
"Thank you Troy for an amazing job of adjusting my brakes, and for looking after my car tires. They look new. Thank you also for the service job on the fluids. Car works like new. "
Excellent service. Dave the manager was very helpful. I will recommend all my friends and family to go and see Dave for their Machanical work.
"Had a great experience with Troy on my last visit. Very helpful in explaining the work needed and did not recommend anything unnecessary.The staff here all remember me and my vehicle, nice to be treated well like this!Highly recommend."
good job done by a friendly service co thanks ted
"Workers Troy , Moe , Friendly and informative seem to enjoy their job ... "
my husband phoned to make an appointment for an oil change at this location. The person he talked to on the phone told him he didn't need appointment for that and to just come by at 400 and will do the oil change then. He leaves work a little early and sho
I recommend Midas in White Rock on K.G. Hwy..... great service.... good and courteous attitudes and very helpful.
I always recieve great service. staff is very knowledgable and caring. They go above and beyond.
"Been going to this location for many years, always honest upfront service here ."
"Called about breakdown and tow to Midas location, Troy was helpful ..so much so that he came to the shop that evening after closed to place my truck inside over night. That's GREAT customer service. I am very pleased with the work done."
right now I would not but as I had a very bad customer service report the time before this. One of the people at the location told me to go else where. and was rude.I gave it another chance and this time it was pretty good so will see how it goes the next
"I would never take my car any place else from now on. Since I have taken it to Midas, I have never been so happy. Great prices, incredible good service and wonderful front desk customer service. Totally happy customer."
"I brought my car to Midas for a break check. I had been advised by 2 other places that my breaks were at 10% and needed service now. However, I learned from Midas that my breaks were at 50% and all I needed was to have the rear breaks cleaned up. You can i"
"Tag onto that genuine spirit and friendliness by Alex and his team in sharing information and advice. My little Smart Car has found a home with a manager and crew familiar with it's unique needs. As I brought it to their care, my new tires were installe"
they guys were great even helped me get my vehicle there without roadside insurancefixed my problem promptly and I got an oil change too well she was in.. very professional and helpful.. thanks guys... great shop yes will be back and recommend.
The new manager was awesome. How nice to walk in & be greeted with a friendly up beat welcome.Excellent service & very understanding of your circumstances. Mechanic who worked on my car was also awesome conferring with me first before finishing the mainte
"Spoke with Alex Myers about replacing front left tire, was informed of the $65 rebate offer but was NOT informed that the promotion was only for 4 tires and not 1. Was disappointed that Alex did not inform me previous to purchasing the tire. Ed did adjust "
Quick well done...........................
"I returned to Midas with my 17 years old car, which Charlene and Shawn had rescued from certain 'death' over 3 years ago on my arrival to BC. This is the car I love and will drive 'into the ground' for as long as it is viable economically to do so. And f"
Best service ever when I really needed something done your team did it right away. I'll be back whenever I need some repairs to my cars.
as always excellent friendly service.
This Midas location provides good service and is very attentive to the needs of their customers.
"This was my first visit to any Midis facility and it was their service special advertisement that brought me there. The staff were all professional from the front desk to the shop. The facility was clean with current magazines and coffee, yeh! AND the "
"Excellent service, arrived late thursday afternoon. We had a ferry reservation for Friday morning and they had it ready in the am for pickup in time to catch the ferry!! Wonderful service. Thanks Bob & Shean............"
very good service and a friendly smile/price was icing to cake.thankyou again.......ted
"Got expensive new front brakes (not Midas' fault Mercedes OE parts are costly). New brakes work well, but still have slight grinding noise, which is why the car was brought in in the first place."
Every time they go above expectation. Awesome place.
"Every bit as good as the dealership, their service is always of very high quality and I am pleased to recommend."
They did a great job. Took the time to answer all my questions including the best tires to put on my cars.
Excellent service, will go back again for sure.
White light smile review.
"I went in for an oil change, tire rotation and signal light replacement. John Salcedo, the Assistant Manager called and told me he noted the brakes needed grinding and brake pads needed replacing. We thought the brakes might need work so we asked for an "
"I recently brought my ailing aged car once again to Midas following a terrifying experience of the engine choking up with a sound of swallowing crushed rocks (!!), and the sign ""Check Engine"" lighting up for the very first time ever. I was truly fearful t"
It's hard to find an auto shop that you can trust. As soon as I walked into this Midas I felt like I was right at home. I have a busy schedule and they always find time to fit me in between appointments. They are very friendly and they only tell me I need
I have been getting maintenance services for my Acura form MIDAS White Rock and I am very much satisfied.
"I took my car for a lube and oil change service, plus extras, Every thing was done promptly and efficiently. I had the brakes inspected and the technician showed me their condition. Very professionally done! Thank you."
"I went in to get an oil change on my Mazda 3, which was previously serviced two months prior at the mazda dealership and passed all inspections. Once I took it to Midas I returned back only to have them quote me 3000$ in new car parts that my car needed. I"
"Over 70 years old single female, bringing a 14 year old car from the East,rust and all,to get certified for BC use. Slightly worried at what to expect?? I certainly was until I had the privilege to deal with Charlene, Manager of Midas on King George Blvd i"
I highly recommend Midas. They went to all levels. Our ABS light was on so we called Midas.First they took safety consideration2nd to see if they could fix our problem with less expense. 3rd they fixed the problem and now our whole family feels safe. Mi
"Brought my car in for a new muffler assembly and extension pipe. As well new shocks, struts and coils. I have to say that after the repairs were made it was like driving a new vehicle?and its a few decades old. I?m impressed how these two repairs have tran"
" Over the years we have purchased tires, brakes, exhaust systems and had mechanical work performed at the Midas shop in the White Rock area under the management of Charlene. Charlene is an exceptional communicator and a pleasure to know. I give her a 10 ou"
"I was shopping late in the season for winter tires. I stopped in at Midas on King George Highway in South Surrey and Manager, Charlene could not have been more helpful, friendly and accomodating. She made several phone calls on my behalf and sourced out ri"
I have been going to Midas for years. They take the time to explain things to me so I know what I'm paying for and why I need it. I fully trust them and would refer them to everyone I know. They make sure my maintenance stays up to date so I have a safe
Arrived for scheduled maintenance and was greeted by a very polite assistant manager. He was very informative and very friendly when presenting services.
I was told by the woman at the front desk that my car is unsafe and I needed to budget for all the problems with it. It's not unsafe.. I took it to my mechanic.. Ridiculous! How on earth does she know I need to budget.. She made me feel like I was 10 years
