Midas Wheaton
  1420 East Roosevelt Road Wheaton, IL 60187     630-653-7678
Midas Wheaton
1420 East Roosevelt Road
Wheaton, IL 60187

Customer Reviews

 
5 reviews Write a review
review rating Excellent service. Great people.
As soon as Dave Shupe's (Service Manager) calming voice greeted me on the other end of the phone, I knew this was not your ordinary car shop. Dave patiently asked me questions, provided helpful advice, and offered to have me bring the car over without an appointment. While I figured the entire exhaust system was shot, Dave insisted upon an inspection. Within an hour of dropping the car off, Dave called letting me know what did, and did not, need repairing. Since this was an older car, I needed to spend the least amount of money on replacing the exhaust. Dave's honesty let me know I didn't need to replace a very expensive catalytic converter; just the other rusted pipes and muffler. The parts were ordered that morning, and by late afternoon the car was ready for pick up - and the car sounds great (as in quiet)! Thanks Dave and your team for a very pleasant buying experience - as dull as exhaust system buying can be. I'll be back with future needs.

Wheaton, IL
review rating Helpful and Honest
After receiving an estimate for major repairs at a competitor, this Midas store checked my car and found that the suggested urgent "major" repairs were actually unnecessary in once case and only suggested in another. They explained the rack and pinion system to me and demonstrated patiently (with my van on the lift) that the tie rods were not loose. I find the employees at this store courteous, professional, and very helpful. They go above and beyond. I am doing all future care repairs here!

Wheaton, IL
review rating Outstanding Service!
Honest, fair, professional! Have used them multiple times on both my vehicles. Outstanding customer service!

Glen Ellyn, IL
review rating Above and Beyond
I lived in Savannah, Georgia for a year and a half and during that time I went to a Midas down there to get some repair work done on my truck and during my move back to Wheaton a few months later I ran into the same problem. The mechanic in Savannah failed to do the job correctly. When back in Wheaton I brought my truck into this branch to have the same problem fixed. I was working with Corporate Midas to have the Savannah branch help pay for the work they didn't do correctly. Every employee at this Wheaton branch went above and beyond to help me through this process. The owner even called me to discuss the issue. They had nothing to gain from helping me out this much. They are up to their ears every time I go in there with things to work on. No average team would stretch to the measures they did to help me out when this busy all the time. Great people who do great work.

Wheaton, IL
review rating Fantastic service at a fair price
On a recent visit to this shop to have my timing belts replaced, I was extremely impressed with their willingness to match competitors prices and provide high quality service. When I arrived to pick up my vehicle, they took me in to the garage and showed me my new belts. It might not seem like a big thing to most people, but I really appreciated the extra time and attention showing me the repair. I have referred friends and family to this shop and they too have been happy with their experience. Great job Midas!

Wheaton, IL
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