Was quick did my own work on my vehicle and it needed a alignment, brought it in and they had it done in 30min also the tec gave me tips on my suspension tuning because I have aftermarket suspension
I appreciated the straightforward approach of the management. I was kept informed the entire time.
I wasn't given the code to my diagnostic testing. I was told things only verbally without any ability to cross check things for myself. the bill to do the services was much higher than other quotes. I was told that they could ONLY use OEM parts and then when I said I would pass at the price they offered to find cheaper parts. which is the truth then? the code I found that matches what they told me also points to a bad battery. I replaced my battery and the issue is solved. so they didn't give me all the information and tried to take advantage of me
very quick service. new manager very nice and helpful
Very friendly and professional staff, fast repair, clean setting.
tire pressure was not checked when i got my oil change. indicator light came on following week and i had to fill tires. who knows what else was not checked. been going to this location for years and have all the work on my vehicle done there. rethinking if i should continue there
Waiting room was clean but could use some sprucing up for sure.
The cost too service a car is always so high. This makes auto repairs for lower income families cost prohibitive. I have no complaints about the service which I received or the quality of the work, but struggle with the cost.
Everything is good as expected.
the person servicing me was great-nice and professional
after hearing the extremely expensive job I let to think it over. About 100ft away my car died and would not work . Luckily I know about cars and looked under the hood to find that my manifold hose was off . The car drove perfect before and I would never been able to drive to the shop for my appointment. I think that's pretty shifty to do that to a senior disabled female citizen . I will never return because the trust is now broken and I will never recommend that shop to anyone !!!
Please make sure to check for a hard diagnostic on cars and explain even the smallest things that need to be fixed or tweaked.
They found the problem and repaired it quickly. I am unlikely to use them again, or recommend them, because I don't live in the area and would have no opportunity to do so. If they were local, I would use them again.
The service was very quick, and working very well.Only one thing I want to request is the parking lot.The ground has many big holes. You are offering the tire service also, so I was expecting better parking lot.
Got right in on the day i called. And the service was fast.
I did not make an appointment and they took my van in. Explain all repairs and price for the repair. Provided a ride home and returnExcellent service
Very satisfied. The representatives were courteous and good. They helped me with the right oil change. Checked tires, brakes, battery etc. really good customer service and timely
Friendly staff Quick Service descriptive on all processes taking place with checking my vehicle. I was highly satisfied with a service I received for my vehicle and with all the staff members.
John was very honest and clearly explained everything.
They took my car in for service right away and repairs were completed sooner than expected. Pricing was acceptable.
John the manager over the top courteous and knowledgeable
Very friendly and knowledgeable. I felt comfortable with their expertise. They got my vehicle right away and started working on it. Kept me informed about the progress
The price The way things were explained
The Service people were very friendly and I would come back to Midas again and again they been working on my Vehicles for a lone time and never had a problem anytime I came in. I would recommend to family and friends to come in to Midas for anything.
friendlyinformativeknowledgeable
Took 31/2 hours to do a break check then told that would cost me $415 on breaks and rotors that were less than a year old and would be another 2-3 hours.
Logan communicated and set expectations properly. The establishment was very clean and the staff was friendly and I paid a lot less than expected and waited less than 3hrs.
They gave my vehicle a full inspection, at no cost. They found that a valve cover gasket had failed. It was explained to me in simple terms that this causes motor oil loss and left unrepaired could cause severe engine damage. It's not a costly repair now but will be if not repaired.Logan, the Leader there and Ron, his assistant, explained to me that having my car at 60k miles that it would be a good idea to purchase a BG brand (used at auto dealerships) engine flush and oil fortifier to maintain my engine's peak performance. I am familiar with the BG brand fuel system cleaner, it works awesome!!!So I approved that along with another fuel system cleaner.I couldn't be happier.My tires were inspected checked for proper air pressure and rotated. That's all included in the oil change! What a deal.I watched the mechanic used a seat and steering wheel cover before he got in. Impressive.I found a repair facility that isn't trying to take advantage of me.Thanks Midas.
Completed work in less than a day
Was able to express opinion and had a great follow up of the problem
Staff was knowledgeable and polite. He explained everything and I felt that they didn’t sell me anything I didn’t need. Great feeling
I can't complain about anything, other than an uninviting waiting room, but I walked to Menards instead of sitting there. I looked into coming here for an oil change, I had free oil changes at the dealership for years, and when they finally dried up, they wanted to charge me $130 for oil change (only semi synthetic) and a tire rotation. I went on the Midas website since there was one near me, and there was a coupon for $49.99 for full synthetic with a tire rotation. I ended up pay $63 including extra oil and disposal fee. No hard up sell on anything like Uncle Eds, which I appreciated whole-heartedly. In and out within an hour! This is my new oil change place!
the service was great and so were the price!
Logan was awesome, easy to deal with and answered all my questions.
they got me right in ad the price was very good!
Absolutely Amazing! They made my day. They found the filter that was causing my car to smell bad,I'm grateful for the time they took to listen to my inquiry and get the job done.
Logan the manager was honest and detailed. Sent me a video of the problem so I new he wasn’t just making something up. Very trustworthy and friendly. Wanted to assure my satisfaction.
I wish informed of any existing problems concerning the tires and vehicle expectations. Overall great experience and i will return again to a Midas location! :)
Logan was amazing and very knowledgeable.
because Logan was very professional and kind bout my problem. Explained what was happening and even offered alternatives. Logan helped me restore my faith in Midas cause for 20 years and a bad experience from the past, I was through with Midas all and swore to never go back. A clean place, see thru window so you can watch your car and top notch service from the staff and especially Logan is what I love bout Midas. Yes I will spread the word!! Midas is the place to take your car for five star service. Go Midas!!! ;-) thank you
Logan, the store manager, took the time to explain the work that needed to be done, and kept us updated.
Logan set me up with a deal on tires and alignment. ordered them said it would be three days. the next morning he was able to push the tires thru buy the time I woke up he had left a message telling me the tires were in and it I could come up asap he would get them on a and alignment. He got it all done in the time he said he would . Thankyou Midas for hiring a great individual like Logan thankyou again Logan for being upfront and honest. Just don't get that at shops anymore. Thankyou
Overal start to finish great work!
The crew there is all ways friendly. They where fast with everything.
Received a great price on an oil change and the communication of what the inspection of my car revealed was excellent!
The young men were very friendly and helpful. I had a tire repair done and the service was fast and I trust the work done.
I am 92 years old, and have poor hearing. The young men at the counter had very good people skills. I, however, found he spoke to fast for me to follow with my poor hearing. I asked him to slow down, which he did for a few sentences but soon reverted to rapid speech again.It's a unique problem with us older folks. A lot of us older folks, however, have money in the bank, If you get my drift.Norm Overacker
The People so Friendly, the time of the Appointment, they took me right away did the job and did it so fast loved the service. I will be back and I will recommend them to friends and family.
Very friendly supervisor. Explained everything Very thoroughly. Let me know what I needed right away and what could wait but keep an eye on it.
The guys were awesome and very friendly with me
Try to give 80 to 100% accurate information to your clients. You almost made me incur an unnecessary expenses by telling me that my radiator was cracked whereas it wasn't. You also tried to charge me $70 to replace mare fog light bulb a less than 5 minutes task I didn't like that.
Clean and fast with no surprises
Try'd to change offer price and sell bigger job.
There are several shops in the area that will service my vehicle. I felt that the Shop Manager, Howard Stein treated my vehicle like his own. His team reviewed my issue, clearly wrote everything down and presented me with written information in a very timely fashion. Throughout the visit, I did not feel like I was being taken advantage of. Other customers received very similar service, and the Midas team worked quickly and carefully on each vehicle. I believe I have found my new local service shop.
It took about 15 to repair my car, I was charged about $190 for labor.
I would appreciate a follow up call since the issues are too numerous to mention here. After bringing in the van 4 times I still am not satisfied and manager cannot seem to resolve issue. 313 378 3695
Howard and Logan took very good care of my truck and treated me like family
Howard was very receptive to my questions, even the stupid ones, and gave very useful explanations.My only regret was not asking about that sign in the lobby about a "free alligment check" & was that included in my pre-buy safety inspection?
Howard (store manager) was very knowledgeable and professional. He showed me the work that needed to be done, and he set me up with financing for six months.
They were pros in letting me know what the issue was with my car then, they told me what issues they found and when I needed to deal with it in the future
I had limited time when I called for a brake inspection.I was told it would be $34.50, even though some places offer FREE brake inspections, my time was limited and they were available so I drove right there. The assistant tried to add $6 in shop supplies which I disputed..What peed me off is you would expect the price paid for brake inspection would be applied to the bill if you decide to have the work done. I was told that only applies to today if I paid to have the work done right then when I had no extra time to stay. I never asked, and I was never told this or I would have went elsewhere in regards to the $34.50.Since this store would not apply the $34.50 that I paid towards a "Scheduled" repair, I will never go back.The good part of this, is that I got it done elsewhere for a lot less than what I was quoted. Way less even taking into account the $34.50 I wasted with this company so it all worked out.
Howard was great. We had a very expensive repair with many parts involved. He explained everything and the repairs were fast.
Howard was especially communicative and helpful; explained about fraud in the auto service industry and that their Midas location was under new management which is now striving for as much transparency as possible. Highly appreciated. Pleasant experience despite the unfortunate diagnosis of the vehicle.
Friendly staff, had no appointment yet they still got in my vehicle fairly quickly. The price was reasonable for the work they completed and got it completed within an acceptable timeframe
The repair was done in less time than originally predicted.
I have been coming to this location for some time and holy cow the new manager howard is beyond incredible. Very communicative, offers options, financing although i didnt use the financing. This guy and his team is exactly what this location needed. They are the best of the best. Transparent. Discusses my family tries to get to know his clients and wants his clients to know who he is. Ill never go anywhere else
Howard went above and beyond to help with my repair and helped with the new problem that was found. Because of him I knew where to go to get the issue repaired.
Without an appointment I was able to get in and get the work done that I needed very professional and out in a timely manner
Howard is great. Very kind, courteous and knowledgeable. Definitely an asset to your company.
Explain very nice got me in and out the price was excellent
I was in for a check engine light. Howard was awesome and checked things out for me. It was an issue with the gas cap but he explained if ot comes back on they will do a smoke test. I appreciate that they didn’t do anything unnecessary and assured me I was safe to drive. If the light comes back on, I will be back
Customer service was great. Very friendly great overall Experience
Happy with service experienced staff
FriendlinessTimelinessKnowledgeableGreat customer service
Howard was extremely helpful and knowledgeable on the exhaust I wanted to do. Very satisfied with the quality and how quick they got it done.
The manager howard was beyond comunicative the entire visit. Kept me up to date as i was there having alot for work being done. This manager and his staff knows what they are doing.
I was very satisfied with the service and the tech which explained everything to me
I'm still overwhelmed by the fact that a brake job cost $1,000
Howard was very friendly and pleasant. I love a good sale as well.
The manager of this location is an old school, hands on guy. He explained all the repairs in detail. He also double checked all the work done. Very transparent. A refreshing change from dealerships. I highly recommend this Midas location!!
The communication of what service(s) the tech had performed, in addition to a print-out of the work and any potential performance issues was great! So friendly, too!
Howard, the owner of this location was very knowledgeable and he even referred me to a competitor because he could not get the correct tire. I thought this was very professional of him and I really appreciated it.
Team members are honest and Professional
What a great group of people especially the manager. Very out going and helpful. He showed me all the issues with my car and the price was spot on. This shop is my new mechanic for my car.
There service time frame and friendliness was really great! I would recommend Midas to my friends and colleagues.
On my visit they got me in expeditiously but ran into problems when the welder broke. I can't remember the store managers name but he did a great job in getting a loaner welder to get my car out as fast he could. While I was there the manager handled a few other problems that arose very effectively and efficiently. I just wish I could remember his name.
The manager howard was amazing. Explained services so i could understand what was needed. Pricing was awesome staff was freindly and warm and funny
Very friendly, went above and beyond what they had to do..I always liked Midas and will keep going there.
The New management is doing and outstanding job.??I am confident that the repairs were done correctly. The new mechanics are certified where is the old ones were not. I will be bringing my car back for a new service next week.
Staff was friendly and knowledgeable and took good care of me very quickly.
Good timing, good communication and good pricing.
New management was very nice and took time to explain the service I am very happy Overall
Smooth overall process and friendly associate at the counter.
I don’t know if after the process i, if it’s available but i forgot to show the guys my coupons that i have inside my email upon job completion. I appreciate the services provided to the car. And the work that the guys did on my car .
Ron, the service manager was very knowledgeable and took time to explain the repairs needed. Kept me updated on the progress and estimated time to finish.
The service advisor was very deceptive in his pricing for labor. I was charged an amount for a two hour job that took only 50 minutes to complete. The service associate appeared to be running a scam. I would like to speak to the owner of the facility about this matter. This facility I will never recommend to anyone. I have used Midas Muffler on 10 Mile and Telegraph Road in Southfield, Michigan where I was treated with honesty and professionalism, courtesy and fairness. This facility in Warren, Michigan needs to be audited and monitored. Like I stated the guy ran a scam on me.
Jeannie aka ms. Chakra jewels
I don't what to spell the name wrong, but he was great to service me on my car. I been to this company for a little while, they are great.
"The folks at Midas were great. They were friendly and attentive. Met all time deadlines, everything happened when they said it would. The work done is perfect"
While there getting my tire repaired i mentioned i had an exhaust leak and the prior shop i went to vould not fix it. Manager was very polite and very skilled. He explained how he would fix and. They did an amazing job. I recommend them to everyone.
service is awesome and they explain things with how things workThey are hard workers and quality work
"The whole team provided me great service, expertise advice and transportation support. I really appreciate their whole team. Look forward to doing more business in the future. "
The muffler and tailpipe are welded together on the Commander. I needed a new muffler but my tailpipe was in good condition. I received an estimate for the job and easily made an appointment. The tech was able to cut the muffler from the tailpipe and weld
I made an Appointment, brought my Traverse in for an exhaust leak. Thought it was going to cost me big bucks. 30 min later I walked out for only $125. Quick and fair, very happyThanks
Always get good oil changes here with no after problems
Midas fixed the damage caused by a dealership to my muffler. They were kind, patient and took the time to show me what had had happened and what was need to fix the problem.
Al helped me with a muffler and tire issue. I feel very confident bringing my car to Midas after meeting and working with the team. I would recommend this Midas location as a first stop for your auto needs. I will return in the future as needed
I was there on Sat Sept 12th for some noise heard in the rear. Midas said it was a sway bar repair needed and they would have to take off the gas tank to get to it and would be a 5-6 hour repair costing $700 in labor alone. They said I should either junk
"I have been going to this Midas for several years and Ron, Al and their staff are so helpful and explain everything that needs to be done. From Oil Changes to Car Repairs, you will know what you need and they will help you figure out what's an immediate ne"
My car had been needing to be taken in somewhere to fix my muffler as well as a couple little things and they were able to get it in same day at a very reasonable price.
Went in for tune up and the guys were very welcoming and got the job done fast efficient and at a unbeatable price...will definitely be referring my friends and family to this facility...a1 service outstanding job....
Went in to get my tires done they were fast friendly and the price was great you guys rock thankyou....I'll definitely be coming back
Joe was so fast and helpful with my car issues. I?ll definitely bring my cars back
Dropped my car off at Midas for repair and not even 2 hours later my car was finished and ready to be picked up. Price was spot on too!
"I had a good experience at midas, I had my brake service, and a tune-up, the manager al miles was real nice and the mechanic was good and fast with the service, I would recommend this business to anyone "
"great service and a ride home, thanks Al"
"Took my van to 14/Vandyke Midas, Shane looked at it and I was called with the problem and quote promptly! Fuel injector, my van was in and out I?m thankful to have it back! Fast quality work, great trustworthy employees, reasonable pricing! Thanks!"
"This is the most unprofessional business I've ever dealt with in my entire life. I called and they literally set the phone down and didn't listen to a word I said, then proceeded to act like the phone broke up and they didn't hear anything I said then laug"
Great service and a fair price
The timing was a little too long since they didnt have the part and the supplier didnt give it till 5pm...But they did an awesome job putting in the new part...ill be going to midas for all my future work
nothing but good words for this store. al mobley (service desk) took good care of me .
I had an oil filter change for 19.99. Coupon with MidasWell I get the bill and it wasn't . 19.99. @ND THE DISPOSAL FEE IS aN UNBELIEVEABLE 9.99. Added. I TOLD THE BLACK GUY COUNTER PERSON IT WAS AGAINST THE . LAW HE JUST SAID WE CHARGE IT AND IT WASN'T
Very professional took care of all my issues
Did. Brakes they still go down alot need to be bled..when we went in the gentlemen was bombarded with customers...also part was not in...and they needed to complete the job on our car . The brakes.one of them needed a calipare...and..they were gonna charge
I called And asked if My oil filter lube would cost $19.99 as stated on the couponI was TOLD YES!WHEN I ARRIVED AT MIDAS AFTER DRIVING 13 MILES ONE WAY I. WAS TOLD. THE TOTAL PRICE WOULD BE $27.12. I was DUMBFOUNDED. AND ASKED WHY!THE COUNTER PERSON TO
2002 Ford F150 had the pipe in front of the muffler rust out . Exhaust was very loud and understandably so. The manager at the store looked it over on the rack suggested that everything from the y pipe to the tail pipe be replaced. Excellent advise the tru
"The owner/manager here is awesome! Unfortunately, the last two times I was there, there was an issue. First, I had my oil changed, and Im guessing they dropped the hood on something because pull end of the oil dipstick got busted off, as did the clip that "
On time and within a reasonable price.
Brakes were done quickly and professionally.
Was very happy with the service and the install
Thanks for the crew taking care of all my repairs!
"I had an absolutely amazing experience, not only did they find the issue and fixed it they were also pretty friendly and very well informed on other car-related topics and my third party car insurance. "
I went their shop for the first time. At the front desk the guy ask me how can I help you? I was trying to explain him about my car issues and the help I needed to get my car fix. But he cut me off and said leave the key and come tomorrow. He even dont
"Came in for an oil change, and ultimately got my tie rods and brake pads/rotors fixed/replaced. When I came to pick up my car, there were grease marks all over the car and windows. They even left a half drank water bottle in my cup holder. They also didn't"
"The Midas at 14 Mile and Van **** did a thorough,skillful repair on my brakes.It was busy the day I left the car.I was told it would be several hours till they could check car and inspection was free.By 3 PM I was told I needed a completely new front brake"
"Nice little shop in Warren. Honest, quick and reasonably priced service. I will use them again for future repairs."
Fast, goid job, gave good advice
Excellent job as always. Fast, too, especially since I didn't have an appt.
Quick, same day service, especially since I showed up without an appt. (although I was there before 8am)
I made an appointment to have 4 tires done. The work was started on time and done in the guestimated time frame. It was interesting to watch the Al politely juggle the walk-ins that expected immediate services. Good job. Thanks.
I would not recommend this store to anyone. The workmanship was very poor . They didn't put all the screws back in .They threw a 300 dollar pair of prescription safety glasses in the floor they took everything out of the glove box and threw it in the floor
Great job! Gave helpful information in dealing with a dealership failure. Highly recommended!
"Marquis and Al did a great job on my car and were really helpful. They went above and beyond to make sure I got my car back as soon as possible. They were reliable about estimating costs and the time the repairs would take. Well done, guys!"
Very good guys really polite really took care of business was not trying to get me out of my money I would recommend these guys to anyone keep up the good work
Very Nice guys take very good care of my car and got the job done I would recommend them to anybody keep up the good work Guys And not trying to get me out of my money and always work with me
I brought my car here and they treated me like a king I was given a quote that was best around. I highly recommend you get your car repaired here.
"Pleased with the outcome, went on an extended business trip for two weeks and the crew here worked around my schedule. Very pleased with the work and will recommend their services. "
"I had a noise coming from my vehicle and took it to Midas. Even though they were very busy, they found time to check it out and fix the problem."
Probably the worst experience I ever had at a Midas. Went in for a slight vibration that occurs once I reach 70 mph. They listed the problem(s) and they fixed according to importantance. Now here?s my issue. In no time did anyone say ANYTHING about my driv
"Heading Home after my brake job 2/24/18 i felt some grit on the steering wheel, looked at my hands and my fingers were coal black, apparently the tech decided to test drive my car without washing first, ruined a rag wiping the grime off the interior, door "
"The employees at Midas were fair and fast. The price was right. So much less expensive than the dealership, and no hidden costs. They fixed my breaks in less than 2 hrs. I would highly recommend the Midas in Warren. "
The actual mechanical service I received was great and Ron is amazing. However when I first came in to drop off my car the phone was ringing. No one was visible from the front desk and the mechanics were on the other side of the building so I didn't thin
Car as described and in excellent shape
Mark the manger told nothing but lies. He tried to clean up his lies with a few oil change. The story is too long to type.
Brand new brakes squealing. Have to bring it in. Will update then.
"I am always satisfied with the service, and everyone is always so nice."
"I am very happy with my experience - I had a few things go wrong with my car on Friday. I originally called a couple dealers & was told they wouldn't be able to schedule me in for days, plus they charge a hefty diagnostic fee. I called Midas & they were ab"
Mark was very helpful and provided me all the information needed to make my appointment success! Looking forward to my next visit.
Ron the owner is outstanding in customer service offering good pricing and an honest evaluation of my cars needs. He is the reason I will continue to go to Midas Warren.
"As a regular customer, was somewhat disappointed this time. 1) Didn't receive a new ""sticker"" for when my next oil change is due. Old one still on windshield. And 2) dirty/oily hand prints on my car near the hood. First time these two items have happe"
"I have been to many shops for car repairs and I always left feeling ripped off somehow. This was upfront. honest, reliable information at the best price in town."
"As always Midas came through for me again. This time on my way to work I hit a pot hole and broke my sway bar. I called Midas and explained what the sounds were and confirmed it was the sway bar. Besides getting excellent service, the mechanic assured m"
Will surely be going back.