Midas st. albert is your one-stop shop for brakes, oil changes, tires and all your auto repair needs.

Northwest Territories

Braden provided outstanding service. Booked in at another Midas that didn’t workout and Braden Hughes made it happen. Drive in and out without notice or appointment.

- Dave R.

Good and bad

The call in center scheduled me for a specific time, I went to the location to have it done at that time. I could see Sean the manager was overwhelmed by how busy they were and instead of telling me that they were overbooked, couldn't do it, or didn't want to because the APP was at the end of the day and they might have to stay a little late, he lied and said the call in centre had me scheduled for a different time and day. I told him I have the email saying he was wrong and called the call in centre and they agreed, regardless I had to wait for 2 days to have it done. I asked how they could compensate me for their mistake and he said I was already getting a pretty good deal. I asked the call in centre Rep (Natasha) the same question and she said she'd cc me in the email shed send to her manager asking about compensation. I never got this email

- Jesse G.

good job

everything went well

- Gordon H.

Great customer service

Had a strut replaced and a wheel alignment done and Braden the manager was able to get me a great deal on the work and in a timely matter. Would definitely recommend going here for any service.

- Sean C.

Good Service

I would recommend this shop.

- Ray F.

Great Customer Service!

The employees and managers truly show that they care for their customers! My interactions with all staff members were positive and they made sure that guest satisfaction was guaranteed! Will definitely be returning in the future!

- Milan O.

great manager and service

I came in to Midas St. Albert location for an oil change and have to say it was some of the best customer service I've ever received . The manager Braden went above and beyond not just with me but to every customer I witnessed walking through those doors. I wish all businesses had people like him . You have a customer for life. Well Done!!!

- Scott S.

Oil change

On time great service

- Siham A.

Great customer service

Great pricing and service Braden Hughes has been a huge help, great overall experience every time I come in

- Andrea W.

Coolant flush

Both the manager and assistant manager were great. They ensured I was kept up to date on my repair and when there was other repairs required they showed me first hand with no pressure. I would definitely recommend them to other people for repairs.

- Robert D.

Great

Great service and punctuality

- John S.

Great service

I was recommended by a co worker to go to this location. They fixed my issue st a reasonable price and let me know of other issues I could have quickly.

- Marissa A.

Delay

Delay of 40 minutes to start but service was very good.

- Khalid K.

OCTOBER EXPERIENCE

I took my 2010 Altima in for oil and filter change. The next day I noticed an oil spot on my garage floor. I also noticed that the service reminder settings had not been reset. I returned to the store to have the deficiencies looked after. this was done quickly. This is the first time I have had any issues with service at Midas.

- Charlie C.

extra effort to make a happy customer

went in for an oil change. Stewart took extra time in completing a detailed visual check which revealed a loose lower control arm/sway bar. then tightened it up as much as it would go to buy a bit more time for a costly repair. thank you Stewart, it's evident that you take pride in your work and providing great customer service.

- mike b.

Times they are a changin'

For the first time in many years, I was disappointed with the level of service on Aug 30. When I brought the car in, I was forced to give my story 3 times while the person serving me answered the phone several times while I was talking. This too far to long to do and was frustrating. We received no phone call all day so I called at 4:00 to see if the car is ready. We were told that the car would be ready at 5:30. So we took a cab over at 5:15 to find that the part to fix the car did not arrive and would be tomorrow. So we took a cab back to our house after having to pay $100 deposit on a part. So at 4:00pm, we were told that the car will be done at 5:30 is an impossibility. You did not have the part nor would you have had the time to install the part... so I was lied to. I have been pleased with the service and the people for years but not this time.

- John A.

Extremely knowledgeable

I like how they really know what they are talking about. They don’t try to trick you into things that find need to be done. They work quick and efficiently. Very happy with their work.

- Candice H.

Differential service

Excellent service. On time and right on the quote

- Arlene H.

Trevor and sean

Great service Honest

- Valued Customer R.

Amazing and honest

My car was in and out very quickly. Service on vehicle was great. The customer service was amazing and the environment was calming.

- Danielle F.

I keep coming back!!!

I have been coming to Midas St Albert for a year or so. I have always received excellent service and have ALWAYS been given better than competitive rates. I have had Chris service my vehicles multiple times and specifically request him anytime I bring my vehicle in. This past spring I had one issue after another and Chris was awesome, explaining and showing what was wrong and how it needed to be repaired and if it could wait. He's someone I can totally trust and I've been very happy here!

- Ali W.

Trudy Madsen

I always have good service at Midas. The personnel are cordial and helpful. Everyone goes above and beyond to get done what needs to be done and help identify future problems. I recommend Midas to everyone.

- Trudy M.

Excellent

Bob at the front counter is one of the most pleasant service reps you are ever going to meet! Had a broken exhaust pipe close to the catalytic converter another facility said they could not fix. Dealer of course would have wanted to replace everything for thousands. Had us fixed and on the way for less than 200. Gave us very competitive quote on tires as well. Have to admit I was a bit sceptical....no more. Will readily return.

- Jim B.

My day at Midas

I called and got an appointment made in a very reasonable time. The customer service was excellent and for a 3rd time within a the few last months .All in all at a different location it made me very happy and very willing to return my business. I have no intention of changing away from Midas, in fact I would recommend their business . Thank you Midas for taking care of our Ford truck ! See you soon!

- Michelle M.

Oil change

It again was a wonderful experience to vist Midas. They go the extra mile and really take car of your vehicle and me. They check everything even on a oil change. I’m very impressed. Thank you Bob and the technician

- Bud M.

brake change and inspection

great. same day service; just popped in and it was done later that same day

- Phill B.

Great place

Friendly and efficient.

- Pat N.

Good work fair price and good advice

Good work, fair price and good advice

- Regan C.

Full Synthetic Oil Change

Excellent service, love going to Midas!

- Connie T.

Full Synthetic Oil Change - Deal

I love Midas! As soon as I arrived, they called me by my name and there was a young gentleman waiting to take my keys to service my truck. I didn't them them long at all. And the deal price was a dollar less than what they had said. Excellent service and excellent work they did on my truck, even though it was an oil change.

- Connie T.

Ed's Review

I had great service ... turned out I had an unexpected trip out of town and couldn't make my mid-week appointment. Shawn at St Albert squeezed me in on the previous Saturday and got my vehicle service done promptly. I have been to this Midas location several times before and have never had any issues so I'm happy to go back. Ed

- Ed K.

Felt valued (:

I am a 17 year old girl, so naturally getting my car repaired is not my area of expertise. Midas made me feel valued as much as an adult. Gave me a free, comprehensive estimate and took me into the bay to actually see the repairs required, instead of throwing random prices around. My car is running great, thanks guys!

- Jadynn G.

Arlene

Courteous, had our vehicle out at promised time. Mechanic Diagnosed a potentially dangerous problem.

- Arlene H.

Great Job

as usual

- John A.

Resinator repair

Best service EVER ! Was quoted 2 hours for repair and it was exactly that ! Gord was very professional and friendly. I would recommend Midas for all you auto repair needs.

- Tucker T.

Muffler repair

My resinator was starting to open on the factory seam. I called Midas in St. Albert and Gord was quite helpful. I received a quote via email and after a brief phone call, booked my car for the next day. Took my car in between 845 and 900am and was told 2 hours. Exactly 2hours later at 11am, Gord called and my car was ready. Quite impressed! Very professional and friendly staff. I would recommend Midst in St. Albert for your muffler and auto repairs.

- Tucker T.

Oil change/tire rotation

I was very happy with the service I had completed last week. The Manager was very busy but was still able to take the time to be friendly. I would recommend them.

- Barrie R.

Good shop good people

Very thorough inspection of my older truck. I appreciated the hard work they had to put in to remove my original struts and shocks - no easy task after 12 years let me tell you. Lifetime warranty on the new ones too!

- Patrick B.

first visit to Midas

quick appointment arrangement. great service and nice staff. will return

- Jake B.

good yet questions

I am curious why my paper work said that the tires were not rotated ? yet when I asked if they had been, at pick-up of my vehicle, I was told "yes, they were." by Shawn. It wasn't 'til later that I read this. I am ok either way, just not with a contradiction. What I do not understand, is what does 3,3,3, etc means in the 5th column of the yellow sheet that describes the services done and cost of same? When I bring in your coupon for a $79.00 synthetic oil change why does it come to $85.11 before GST? Thanks in advance for a reply

- Sheron P.

Knowledgeable Staff

Always able to answer my questions. Not trying to sell me something I don’t need. Treat my vehicle like it is their own.

- Gerald G.

Great job!

This is my second visit to Midas and I’m very pleased. They’re super helpful, and did a great job both visits. I feel like they have great prices and I don’t feel like I’m being ripped off. Thank you!

- Kristina S.

Friendly reliable & prompt service!

Been to this location a couple times now - friendly, reliable and prompt service! I appreciate my appointments starting when they are supposed to as it directly relates to my wait times and the planning of my day/work - I have never been left sitting much longer than I was advised or expected. Having my questions answered thoroughly is also appreciated. Will be back : )

- Audrey H.

Excellent

I originally came in to get my tires swapped to my winters. Turns out the rims got some moisture under the tires so they werent holding air. I stopped in to ask about what to do and they took my car in immediately and checked all of the tires and buffed and resealed them. I couldnt be happier with this location. It helps that Gord really knows his stuff ??

- Christine S.

Wonderful service

Loved that I was able to book my service online. I appreciated the thoughtful guidance given about my new "used" car.

- Judy K.

Fast and easy

In and out, used coupon from email. All good.

- Brian T.

five stars

From the moment I walked into Midas Gord was very knowledgeable regarding my motor issue in my 2012 Escalade. Within the week they installed a new 6.2 motor which is running like a fine tuned clock. Excellent service and would recommend to friends and family.

- Maurice S.

It’s was really good

Price and service were great

- Lyle M.

Oil change

Very good thorough, service of my vehicle. Oo Oil changed, tires rotated, and inspection of brakes and suspension completed in a timely manner. Thank you

- William T.

Outstanding

Outstanding service- shocks, struts, dual exhaust, power fluid line assembly. they replaced it all and fast. Very Friendly service from start to end.

- Bruce W.

Honesty & Integrity

When ever I have my car serviced at a new place, I am concerned about whether I'm being told the truth or not. After having been told by my local Toyota Dealer that I required my rear brakes redone (2 years after having them done before), Toyota had said they were "back down to 30%" and needed to be replaced for 700$ * another $300 for a transmission flush. Hoping to get a cheaper estimate, my wife booked me an appt at Midas (St Albert Trail), where we'd never been before. They phoned me back to tell me that, in fact, my back breaks were at 80% and did NOT need to be replaced. Needless to say I was happy. Maybe I'm cynical. but I was not expecting this degree of honesty and integrity. I will definitely be back and based on my experience, I would recommend Midas St Albert to others. Thanks guys!

- Robert B.

yes

I was able to get an appointment when I needed it. I was happy with the time, cost and quality of oil change. The one concern I have is from the previous visit which was an outlandish estimate to have both axles and a pinion seal replaced. The estimate was between $500.00* and $750.00 more than other estimates, one of which was right next door. Comparative shopping is vital. Or was this b/c I am a woman?

- Sharon P.

My 08 Honda Civic

Great service! Was quick and they were informative, the service was regarding my AC unit and I could have paid a lot more for the repairs but they gave me another option which was much cheaper and got the job done! I’m from the east coast so I’m used to cheaper prices but this place was not too bad !

- Jenifer S.

Midas service - St. Albert, AB

First visit to Midas - reception and service were excellent, particularly that of the service person who actually performed the repairs. Thank you.

- Doug W.

Hall of Fame Level Service

Outstanding from booking to completion. Even recommended a good place to walk to and have lunch while car was being serviced.

- Steve V.

Best work I have had

Work was done amazingly well, and in a timely manner. Pricing was more than fair, I will degenerate be coming back if I need more work later on.

- Nathan T.

Thank you

I would like to say thank you for working with us on getting our out-of-province inspection done on our Journey. While there were some frustrations in the past, you have shown again your willingness to work with us. We have brought, over the years, a Sierra, an Acadia, A Subaru, and a Journey and would like to continue to do so for the Journey and Acadia for all our maintenance needs. Thank you again!

- Shawn P.

MIDAS does their best everytime!

Thank you for always being thorough and explaining the what,why, how’s of my vehicle to help me understand. Excellent service and would recommend Midas to my friends and family.

- Angie V.

Front struts

My wife mentioned Gordon was very personal and professional, although the work done has given us grief; she went out of town and when crossing railroad track, heard the same noise. We will return car back to Midas on Monday.Had someone in Llyodminster look at it and said there is problems with upper bushings on new struts.I hope she can make it back home safely.Im disappointed but understand. Would still recommend it to customers.

- Gerry L.

Great Service

As in the past I was quite pleased with the service I received. I was welcomed upon arriving and looked they looked after me. The vehicle was ready as promised.

- Terry G.

good & bad

I am happy to be able to book oil changes when needed, plus to have the coupon offers. I am grateful that the mechanic identified & checked a leak from rear differential & his follow up check after cleaning. However, the quote I received was almost double the other two (2 ) which I obtained. This sets up mistrust when I was happy to finally be able to trust MIDAS prior to this gouging quote.

- Sharon P.

Excellent service

Staff are very courteous and accommodating. I would highly recommend. Thank you Chris.

- Daniel O.

5 star

Excellent service

- Linda H.

Great Job

Staff are very courteous and accommodating.

- Jose G.

Would Highly Recommend

Friendly staff, Explained what was needed and why with no upsell, Truck was ready when promised. Will use their service again.

- Dave K.

Customer service at it's best!

I have to admit Midas Customer Support knows how to make a customer feel valued and retain them. Kudos to customer service in putting forth a resolve to my previous service issue encountered at an alternate location. Also a very special thanks to the manager and staff I dealt with at St. Albert for the expedient work and welcoming attitude.

- Michael K.

Great service

I booked an appointment on line Sunday afternoon, and got a call early Monday morning saying to bring my truck in to be worked on. Had it done in the afternoon, and everything was done properly. Very friendly staff as well!

- Shane W.

At Promised Price

I had initially taken my SUV to another business but was told to try Midas as their rates were competitive. They were able to beat the price by a significant amount. When I was later told that the original parts in my quote didnt work and that other parts were needed (I assume at a greater price) they still kept the original quoted price. They will have my business again

- Ali W.

Winter Tires on demand

I was pleased to be able to call and get in the next day for my winter tire installation. Everyone was very helpful and friendly. Only downfall is the price. It is much more expensive at your location than other tire locations - maybe because you don't specialize in tires. Nonetheless, I have piece of minds on the road and I am grateful.

- Tanis M.

Oil Change/Multi Point Inspection

Great service as always. I like the new text system that your location provides.

- Adrien B.

Excellent

I recently had taken my vehicle to Midas for a few different tasks to be completed including; coolant flush, brake flush and transmission flush as well as to have leaking seal replaced. The work was completed within the stated time and price that was quoted. Staff answered my questions, provided good advice and were very professional. I would recommend this location to anyone.

- Terry G.

excellent

I have a 2013 Elantra, I bought it with the life time oil changes but would rather take it to your store than the dealer. Better service with your company.

- Gordon W.

Efficient mechanics

From start to finish the staff were professional and friendly. Oil change, tire rotation & courtesy inspection done within 1 hour.

- Tina B.

Amazing

My brake pads, rotors, and ball joint were all replaced along with a brake fluid exchange and wheel alignment. Service was great. Special thanks to Sean and Romeo for all the help. I left super happy with the repairs to my car and I wouldn't have asked for any better mechanics than them!

- Hien T.

tire repair

excellent job

- Jopher F.

Did a good Job.

They did their best to get the best price for the parts and were very friendly. Was there for 4 hours so I wish they had donuts and juice or pop. One problem: I'm in a wheelchair - the washroom was not accessible, however if they would change the door to swing out instead of in it would be accessible. Just some info.

- David W.

No Issues

Fast service and good future advice for up and coming services.

- Sheldon R.

Great quality work

Really happy with the work they did on my car.

- Candice H.

Exhaust Work

Came in to have my exhaust re-worked. Had bolt on exhaust installed by another shop, couldn't get it to fit properly. Came in to have issues fixed, have cat tucked up and exhaust tips fixed. Discussed tip placement with several guys at the dealership. on pick up tips not as directed, custom tips are hidden, which was 1/2 reason for rework. Guess will have to find another shop this fall to re-work them again.

- Mike S.

Service

Very friendly service Thanks

- Wayne W.

Service

Great service made it easy to deal with them.

- Randy E.

Absolutely

We were very pleased with the service and would recommend this Midas location to friends & family We would especially like to mention Jason. His customer service skills are excellent

- Vincent G.

Excellent Service

I greatly appreciate the attention to detail and customer service Midas has extended to me over the past few years. Thank you!

- Christy M.

yes

everything was ok apart from the filters I found over priced my car is only 18month old and for that why could they not have pressure blow them out and it would have saved me $100 that's my only complaint thank you

- alexander e.

TOTALLY, COMPLETELY, SATISFIED

I started taking my two vehicles to the St. Albert Midas a little over 2 years ago and haven't looked back once. James Foster the Manager and his TEAM are absolutely fantastic. It isn't hard to notice how James leads his team to success. They find a way to win every time even in difficult situations. These days its hard to find a group that you can fully trust with your vehicles upkeep. I would without hesitation recommend St.Albert Midas for your total car care. Many Thanks to James and his team!

- Gerry L.

Muffler Replacement

Outstanding and friendly service. The shop manager provided me with the best and cost effective solution for a new muffler on my car. Highly recommended.

- Martin C.

Service at Midas

Went to Midas for winter checkup and oil change recently and was completely satified with service and courtesy of the employees there ,will definetly go back. Bob Ross St. Albert,AB

- Bob R.

Great Service and Honest Dealings

Had my car towed to St Albert Midas, they took it in the same day.It needed a complete brake job all round, the rears were leaking fluid so likely what caused the problem. Price charged was fair and reasonable for the work done, far less than a dealer would charge and on par with their competitiors. Despite the car having over 300,000 Klms they didn't try yo SELL me anything more. All the other items passed fine, as I knew they would. Nice to find an honest repair shop when you are new to town.

- Dean 2.