Midas Webster
  379 Bay Area Boulevard Webster, TX 77598     281-332-4589
Midas Webster
379 Bay Area Boulevard
Webster, TX 77598

Customer Reviews

 
2 reviews Write a review
review rating Great Job
I recently received a ford 1995 Explorer as a Birthday gift, seeing as the vehicle is 18 years old I immediately knew it would come with repairs, one of the first things I noticed is that it required a front end alignment & it had work done on it prior to it being sold. Now I don't know much about cars, and mechanic shops , but I do know that if your not careful or have a personal mechanic you will be overpriced or deceived and spend twice as much as you initially planned. We'll I decided to do some calling around to several Different mechanic shops, and friends to see what shop would fit my budget the most, and still get great quality & trust for my money. Now after nearly calling 15 places both in town and few cities over, I received very poor and rude service over the phone from most mechanic shops, I didn't feel like they were interested in me driving a safer car, but more for money. We'll a friend of mine referred me to Midas in Webster and they were one of the places I called and right from the start I received great customer service. I informed them that I was price comparing and Ed( the mechanic on the phone) even wanted to know if they were in comparison with the competition. We'll I explained to him what I needed and he informed me that he himself ,owns a Ford Explorer of the same year and he immediately said they would check it first to make sure if I did or didn't need an alignment or if it was something else, and that he didn't want me to throw money down the drain. I've visited a few mechanic shops in my lifetime, but never had I been told to have a seat while my car is suspended up in the air in front of me, and explained and shown exactly what I needed to get fixed in order for me not to spend money poorly. Now after learning and seeing myself what I needed to do in order to proceed with other repairs in my car. The parts I needed were out of my budget at the moment ,and I wasn't able to get anything repaired on my visit. I felt very saddened that I had finally found a trustworthy mechanic shop and couldn't afford it. But I did inform them that once I collect the money to repair my car I would be returning ASAP to repair those parts and proceed with the alignment, because they cared enough to save me money, and showed they really did care. I honestly Couldn't wait to tell all my family and friends about my wonderful and unforgettable experience. They gave me so much knowledge and comfort , I now no longer have to look around for a trustworthy mechanic, because I have found them... Thank You Midas/Ed/ other mechanics on duty! Keep up the great customer service!! 

Dickinson, TX
review rating EXCELLENT
This Midas was a really nice experience. The service was efficient & really quick. The manager was very nice. A lot different than most places. My family & I will be bringing all of our vehicles here in the future & recommending this Midas to our friends & family as well. If you want great, quick service...I would definitely recommend coming here.

Webstrer, TX
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