It was a good experience all around.
They performed the exhaust delete and got it done quickly. One of my exhaust tips is bent after having the services completed. I plan on changing them so it’s no big deal
The man working on my car explained everything that I needed to know was very helpful
Customer service was great
Great people done great job
Been using this store for years. Always professional and friendly service.
Friendly atmosphere with Stephaine at the service desk. The cleanliness of the facility when you walk in and mechanic working efficient.
Prompt efficient service with friendly staff
Always honest and friendly service
Home Theater Solutions Inc.
Clark is the best!Stephanie always takes great care of the customer!
Clark and Stephanie and service tech went above and beyond to be accommodating when I was in a bind. My vehicle had battery issues and had to be jumped off all while getting my disabled daughter to therapy. They were able to work me in and get everything taken care of during the time frame needed to get back to my daughter at therapy.
The sale rep. Could have smiled been warmer. She looked like she was having a very bad day.
I have been a customer for 20+ years and have always been valued as a customer. They are very trustworthy!
Great servine. Great attitufe
Mr Clark thoroughly explained the suggested services needed for my truck after the brake inspection. He didn’t try to force me to get anything. The price was fair for the work performed.
Great communication and knowledge about the repairs. Friendly staff
This is just 1 in 100s of visits over the years. Trust Clark with all vehicle, RV and antique care.
Because attention to detail always ensures safe travel
I had my Y-Pipe with catalytic converters replaced with a OEM replacement part. I was very pleased with the quality of the work.
I go to Midas for everything. I love them and have used them for 5 years now.
Clark and Stephanie offer great customer service . Thanks
Been using this location for years. ALWAYS highly satisified!
Clark and his team made sure everything was taken care of. Two thumbs up for all the work they did and how they handled it.
They are always super friendly and very helpful. They always explain the repair.
Having an appointment, I expected a shorter time frame. I needed a part, which took really long to be delivered, but they were quick after my part was received.
I live out of town in another state. If I lived there in Pearl, this would be my go to mechanic shop.
Clark is very friendly and explains everything
Service is always pofessional. Been using this shop for many years and they know my vehicles continue to make sure that they run properly!
Very friendly and helpful.. I always enjoy talking to Mark he's very knowledgeable and professional
This location is always great and helpful. They always go out of their way to help.
Mr. Clark and Stephanie always make sure I have a pleasant experience. They have no clue to amount of shady, allegedly reputation businesses I've dealt with, that made sure something else went out for me to come back. Midas get the job done without breaking the customer!
I’ve used this location before and I am confident in their ability and honesty when diagnosing and repairing my cars.
I ran late for my appointment and was still seen in a timely manner.
I feel like they are concerned with my safety and best interest in mind. They don’t try to sell me something I don’t need or want.
This Midas took care of what I needed done in a timely and professional way. Everyone was also very accommodating and courteous.
I usually are very careful with who handles my vehicles needs. I fully appreciate Clark GartlettAnd his team because they know how to do the job correctly & consistently. I have been a customer of his for over 15 years and value his him, his team and service’s.His store is in Pearl. Mississippi Joe Miceli
Following a vandalism to my vehicle, Clark was very helpful to define next steps and get all the right parts ordered. His estimate was accurate and the installation was quick and painless
No complaints from the staff. All were very nice and understanding on what I wanted for my vehicle.
Stephanie, Clark, and the guys who work in the garage are exceptional employees. Clark always shows care towards his customers safety with their vehicles.
Always highly satisfied with the service received. Very knowledgeable personnle who always excel in taking care of the customer.
Staff very courteous and professional
The scheduling went smooth and price is lower than Big 10 where I have been going
Clark is always good to me and my family , what ever is needed for are cars
Explain why it was going to take 48 hours to get a battery. I chose a battery with a lesser warranty and higher price so I could have my car for a can't be missed doctor appointment. Even then it took 31 hours to get that battery.
Been my go to for many years. Always professional, competent and caring. Would not trust my vehicles to anyone else!
I think the time it took to put the part on and the price didn’t match but that’s ok
Staff very personable/honest.Great deals on oil changes.
Everyone was fast, very friendly, and willing to look after me and my vehicle
Stephanie is always ready to explain product, delay, other. Clark has been doing auto repair for so long, he helps to save money where he can.
Everyone is courteous and does everything needed to meet my needs.
Mr Clark, always does great on my van
Overall the service was great. In every way.
That whole team works together to get the work done.
Customer service training
Requested brake check, did a thorough job, let me know what was needed. Clearly communicated.
Great customer service and they always make sure everything is good
Clark always takes care of my granddaughters car and explains everything
Friendly and prompt services.While there I scheduled another service for my vehicle
The staff are nice and friendly and explains everything and so checks in with you while you wait… great service!
Stephanie and Clark are very friendly and professional. That let me know what my vehicle needed and how important it was to be fixed!
Clark is always so helpful and polite and very knowledgeable about the vehicle.
I can trust their work.I like that is family run.I like the reasonable prices.
Clark and Stephanie have always taken care of my vehicle needs.
They have always been dependable and professional
Staff is ALWAYS professional and knowledgeable. Wait time is not bad and I am satisfied with the service I receive.
"The staff are so friendly. I refuse to go anywhere else. They are fair, honest, quick, and reliable. "
Great service and recommendations
I have been a loyal customer for over 25 years. They are fair and honest. I feel safe with their service!
We had an ongoing oil leak with Honda Van. It wouldn't always leak but at certain times. They kept the van overnight and finally solved the problem. Very few places will put in the extra effort to solve difficult cases.
"I?ve gone to this Midas for about 3-4 years now. The owner has a very welcoming and caring presence when it comes to you and your car. He has made me feel like my car is in good hands with his excellent staff. I sit in there seeing those boys work, thrivin"
"This is our first experience with the good folks at Midas in Pearl, MS. There's no doubt we will be returning for future services at this location. The service was outstanding and the care given to our vehicle issues were unbelievable in today's world! We "
I have no complaints. Satisfied everytime I go there.
They were very good and knowledgeable about the job. They did a good job.
"I raved about their service after I left because as soon as I step foot in the building I felt taken care of until I left. They were extremely quick, efficient, and on top of everything. Great experience... I will be back. "
FBCJ had to food 12 passenger vans that someone stole the concreter's off of. I took both vans to Midas after using them for my personal truck which they did a great job on fixing for me. Midas fixed both of FBCJ Van's in a good matter of time I would rec
Thank you my car runs so much better and smoother now!!! And sooooo much quieter!!!!!!
Also had a battery problem that needed to be checked. They called telling me I needed a new one. I told them it was under warranty. They pulled it and gave me time to get a replacement and installed it while I wauted. Saved me over $150.00 and another day in the shop. Good folks
"Midas in Pearl, MS, always provides the best service! They are efficient, friendly, and truthful about what your vehicle needs. Go to Midas in Pearl, MS, for your vehicle maintenance and repair."
Great service everytime I go! And I?m not there all day that?s the part I like the most. Great price and customer service!
"I had some warning lights come on over several months, but my car never set a diagnosis code. Nothing serious, but worrisome.I took my car back to Midas when it started struggling to crank.i feared the worst a new computer might be needed.Clark and his cre"
"Midas in Pearl will be my go to auto shop from now on! I bought an aftermarket exhaust system for my truck and after going to a few other auto shops in town that either couldn't fit me in or wanted me to leave the truck with them all day, I decided to call"
"Awesome job of diagnostics and repair of my transmission hose leak. Midas had me in and out in 2 and a half hours! Midas in Pearl, MS, can?t be beat! They?re the best!"
"Service at Midas in Pearl, MS, was excellent, as always, when my oil needed changing in August. Arrived at my appointment time and my vehicle was promptly taken into a bay. Cost was very reasonable! Stephanie, Clark, and all personnel that I came in cont"
"Will not return!!! When in for oil change! Did not reset oil gauge, over charge me for extra oil that I didn?t ask for! NEVER AGAIN!"
Awesome service and very friendly staff
I have been using this Midas store for several years and I have always had great customer service and have been pleased with the work that was done to my vehicles.
"When I go there they always provides great services and I?m not there half of the day! The part I love great, quick, and quality service."
"We have always used Midas in Pearl for all our family and commercial repairs. Clark the owner is one of the most conscientious and fairest person I know, They will treat you honestly , make the correct repair and charge only the fair price. "
"The service I received when I had my oil changed on March 31, 2020, at Midas in Pearl, MS, was excellent! Social distancing of chairs in the waiting area, sanitizing of surfaces, and the smiles of Stephanie and Clark, in spite of the circumstances, proved "
good service. I changed oil and replaced my tires.
Excellent service every time!Will definitely be back!Mr Clark and his team are the best
I came to Midas for an over due oil change at the recommendation of my next door neighbor. I am new to Pearl and being a single woman must to careful about car repairs. After just one conversation with the owner I was comfortable and believe I will be t
Midas is only place I?ll take my car when service needed when at home. Earlier in the week they patched a tire when I got a nail in it. Service and personnel are great! Trust what Clark tells me!
The service and people at Midas are awesome! Trust what Clark tells me. Have recommended them to others!
"I used to work for the owners in 2014 to 2015 and left for a better job opportunity. They had always treated me right as a employee and customer. In January 2017 my family and I moved to Memphis TN area, we currently reside in Southaven MS. Everytime I am "
"I have been a customer at the Pearl Midas location for over 15 years, and have known the owner longer, great service, very knowledgeable staff, well managed and your vehicle is repaired with the correct diagnosis. I do not use any other shop to repair or s"
Courteous, friendly, competitive. The owner recognized me, even though it was only my 2nd visit. Service was quick and the mechanic was professional. Waiting room was clean and comfortable. Would recommend them.
Excellent customer service!
Appointment set for oil change and I was in and out within an hour.
Took car in for brake job. Brakes were replaced. Then had to xcomw back a few days later cause the brakes were grounded bad and locked up
"I took my car to Midas because when I would back up, my brakes would make a horrible sound. The Midas team was very understanding and provided great service. Thank you!!"
Great service and my new shop!
Great Service! Very knowledgeable and Honest!
"While on vacation I ran into some brake problems with my Jeep. Luckily, I was near this place! They did such a great job and put me back on the road quick!Thanks so much for all that you?ve done!"
"I have been trading with this Midas store for over 10 years.Outstanding service, knowledgeable on all automobile?s, gold star service always.I highly recommend this Midas Dealer Joe M."
I have always went to Mr. Clark to service my vehicles. They do a great job and they are very friendly.
"I always receive beyond great service from Midas. I?ve never encountered an issue, and I?m happy to have found you guys. "
The friendliness was great and I like the way they tell you upfront what?s needed... NO SURPRISES... thanks Midas team!!
I always have a great experience
You did great. You always do. THANKS FOR CORRECTING THE BRAKE PROBLEM.
Stephanie and Clark made my oppointment and oil change an everyday experience. Very satisfied!
"great service, will recommend to any one needing auto service"
Staff was friendly and very helpful and the technicians did an excellent job with my automobile
Great service, friendly people.
Love Midas in Pearl! Clark is awesome! Always makes sure my car is ready for the road.
I like the friendly neighbor feeling. The quality of their work is exceptional
The guy that runs this shop is a very good person. He does excellent work at a fair price. I would recommend him to anyone
"Great as always, go there for many years"
I always love the quality of the work. That's why I keep going back
"I have known the owner for many years, he is one of the very few that I would allow to work on my vehicle, very knowledgeable, great customer service, excellent staff. When you take your vehicle there you receive top knoch service and repaired the first ti"
"Good work, a fair price, friendly staff, but it was almost too hot inside the waiting area in the summer time. Fix that a/c"
It was a Horrible Experience to say the least. I came in for a muffler exchange and a pipe welded and left with a gaping hole in my exhaust and a horribly loud exhaust noise emitting from underneath my vehicle. The guy that did the welding was continuousl
The Midas in Pearl did an excellent job when I had an urgent situation arise and had the job completed in plenty of time to get back on the road.
Always great. I love Midas
Midas did an amazing job getting my car done in just a couple of days and thats because I took it at the end of a work day. Great job on the repairs as well.
Always friendly and professional.
very good service. check very carefully
"yes, Always have quick service. That is done professionaly. "
You can always trust the work you get here and they will always be fair.
Service was great and was finished way before estimated given completion time.
"I had set an appointment and missed it. Stephanie was able to work me in and get my vehicle serviced with ""a little"" delay. I was very satisfied with the service."
They got me in and out in a timely manner it was some good service i would definitely recommend people to go there
This is one of the best places in Jackson for car repair. They are great at diagnosing difficult problems and are always upfront and fair.
"I like the way,I get a breakdown of everything,that's going on. I really do appreciate that"
I have always been quite satisfied with the service at this shop. They are helpful . And take the time to explain. The problem.
Came in to set an appointment and they were able to put me on the rack for oil change and systems check. within 45 minutes I got a call from the shop that my truck was complete and ready for pick-up. Very satisfied!
Midas always do a great job
We have taken company and personal vehicles to this Midas location for years and they have been great. They are always honest and trustworthy which comes from the owner Clark. If you have a complex or lingering problem they will solve it.
Exceeded service expectations by providing superior customer service!
"I enjoy the down home feeling. The way I'm treated. They make sure,I understand everything"
"The staff is wonderful, the manager is really a great guy, as long as he managed this location I will continue have my car serviced there. "
Very nice experience, well planned,and very nice folks who listen to you ,and try there very best to meet your needs and financial problems. thank you .
people are real friendly and helpful
Clark the manager is the best manager in the world. IF I had a business id try to steal him from midas
Midas has taken care of both our personal and company vehicles for years. They have never been anything but fair and honest. You can depend on them to keep your car running safe and not burdening you with unnecessary repairs.
"I love the ladies and gentlemen at my Pearl, MS location. They are the best ever!!!!!!"
There was a family member in the lobby during my oil change. The mechanic was obviously distracted by her because I discovered 1 week later that my oil cap was left off** This could have been disastrous but luckily it wasn't. I will never go back.
