JavaScript has been disabled in your browser, please check if the URL in the address bar is www.midas.com

Request Appointment


Required Field(*)

547 Gardiners Road Kingston, ON K7M 3Y3

MIDAS KINGSTON

547 Gardiners Road

Kingston, ON K7M 3Y3

Change Store | Directions

Find a Midas location near you.

Zip or City, State (required)

547 Gardiners Road Kingston, ON K7M 3Y3

547 Gardiners Road Kingston, ON K7M 3Y3

Midas Kingston is your one-stop shop for brakes, oil changes, tires and all your auto repair needs.

Midas stores are owned and operated by families in your community dedicated to providing high quality auto repair service at a fair price. And their work is backed by our famous Midas Golden Guarantee*. Whether you need an oil change or tires, factory recommended maintenance, or brake repair, your local Midas has you covered.

*See store for applicability and limited guarantee terms

Midas Credit Card

Your "go to" card for brakes, tires, auto maintenance, and all your auto repair needs. Quick and easy application and approval, and low or no annual fee. *

LEARN MORE

Great Tire Brands at Great Prices

Your neighborhood Midas offers a large selection of top brand tires for cars and trucks,at competitive prices for every budget.

Michelin
BFGoodrich
Bridgestone
Uniroyal
Firestone
GoodYear
Dunlop
KellyTires
Pirelli
Cooper Tires

Kingston, ON Auto Repair and Tires

With convenient hours and locations, we make it easy to get your car repaired in Kingston. Our expert trained technicians are ready to fix your vehicle and get you back on the road. Learn more and request an appointment at Midas today - your Kingston, ON auto repair and service destination.

Need an Oil Change in Kingston, ON?

Our experts can recommend the best conventional, synthetic blend, or full synthetic oil for your vehicle. Trust Midas Gardiners Road to prolong the life of your car with our exceptional vehicle maintenance. Learn More

Kingston Brake Repair

For brake inspections or repairs, trust our expert technicians for quality service at affordable rates. We provide comprehensive brake services, ensuring your safety on the road. Schedule your appointment at Midas in Kingston today and drive with confidence. Learn More

Tire Balancing & Repair Services in Kingston

Tires are crucial for safety, connecting your vehicle to the road. Your brakes depend on your tires to have a firm grip on the road. At Midas in Kingston, ON, our experts ensure your tires are safe in your car, truck, or SUV. Learn More

Kingston Wheel Alignment & Suspension Services

Experiencing handling issues? Trust Midas in Kingston, ON, for expert suspension and alignment services. Our professionals inspect wheel alignment, struts, shocks, and suspension, ensuring a safe and comfortable ride. Count on Midas for your vehicle's stability and performance. Learn More

Car, Truck, SUV and EV Tires in Kingston

Searching for dependable tire options in Kingston? Explore our extensive tire selection featuring top brands like Michelin, BFGoodrich, Firestone, and more. We have tires for most vehicles, including cars, SUVs, trucks, and electric vehicles. Schedule your Midas appointment today. Learn More

Check Engine Light Diagnosis in Kingston

Is your Check Engine Light on? This warning can indicate severe engine problems, requiring expert diagnosis. Rely on Midas professionals to identify and resolve the issue, ensuring your vehicle's peak performance and safety. Learn More

Kingston Muffler and Exhaust Services

Experiencing smoke, noise, or other exhaust system problems? Visit Midas in Kingston for expert exhaust services and repairs. Our professionals ensure your vehicle runs smoothly and safely. Trust Midas for reliable solutions to your exhaust issues. Learn More

Routine Auto Maintenance and Repairs in Kingston

Count on Midas in Kingston, ON for expert brake repair, scheduled maintenance, exhaust, tires, oil changes, steering, suspension, wheel alignment, and more. Rely on us for your car's safety, performance and reliability. Learn More

Car A/C Recharge & Heating Repair in Kingston, ON

Car heating and A/C systems deteriorate over time, leading to clogged hose pipes that may leak if not properly serviced. This can result in poor efficiency in both heating and cooling functions. Let Midas Gardiners Road regularly maintenance your AC system so it operates at its peak performance level. Learn More

Car Batteries & Auto Electrical Services in Kingston

Experiencing a dead battery, starter issues, or alternator problems? For any electrical component concerns, trust the experts at Midas Gardiners Road. Our skilled mechanics in Kingston, ON diagnose and resolve car battery and electrical issues promptly for smooth operation. Learn More

Programs

  • ASE Certified

  • Motorists Assurance Program

Amenities

  • WiFi

  • Pick-up/Drop-off Services

  • After Hours Drop-off

  • Complimentary Courtesy Car

  • Magazines

  • Online Appointments Available

  • Online Estimates Available

Payment methods

The Midas Credit Card offers instant credit and special financing options2 to qualified applicants. See store for details. Get Details

American ExpressMasterCardVisa

Average Rating:

4.16 of 5 stars

383 reviews

Danielle

4.0 of 5 stars

Mar 22, 2024

I just think it's too expensive. Otherwise I was highly satisfied with all aspects.

Deb F

5.0 of 5 stars

Mar 21, 2024

Wasn't expecting it to be done that day but it was so that was a bonus especially because it snowed the next day so it was a good test to the new tires.

Kim F

5.0 of 5 stars

Mar 12, 2024

Tina was at the front desk that took care of the service that I needed to have done to my car . She was very clear when explaining the service to me and very friendly , knowledgable and professional.

Peter R

5.0 of 5 stars

Mar 08, 2024

Accurate time and great service very accommodating.

Sherryk

5.0 of 5 stars

Feb 29, 2024

Brad is always very clear and easy to speak with about what my SUV needs done always very satisfied

M.Diane Arcand

5.0 of 5 stars

Feb 28, 2024

Brad. Has been outstanding in explaining all the details. Misses nothing. I go there because he is goodThank you Brad

Mrs. Unhappy Customer

2.0 of 5 stars

Feb 26, 2024

I booked an appointment for 11. At 11:50 when my vehicle hadn’t moved I checked in with the service desk. He went to check, but never returned with an update. I got the recommendations. I agreed to replace filters. From that time it was an additional hour for my vehicle to be done. Not even an apology for it taking so long. Oil changes don’t take 2.5 hours. The reason I booked an appointment was because I had one hour before I had to return to work. Then when I got into my vehicle my steering wheel was covered in grease. Not happy at all.

Frank B

5.0 of 5 stars

Feb 21, 2024

Keep up the good work

Jacklyn

5.0 of 5 stars

Feb 12, 2024

They fully explain everything, for a women who doesn’t know much about cars it’s nice to have. They are realistic about what needs to be done if anything on your car and what route they advise.

Grace H

5.0 of 5 stars

Feb 12, 2024

Quick and great results

Nelson H

5.0 of 5 stars

Feb 05, 2024

Just handy to get an oil change.

Neil Smith

5.0 of 5 stars

Jan 31, 2024

very happy. Have recommended Midas to family members.

Sophie P

5.0 of 5 stars

Jan 22, 2024

Experienced car battery died twice. Called in morning stating my problem with the car battery. Was advised to drop it off and they would have someone bring me to my apt while they installed the battery since they had appts until 10am. This I did and was very satisfied with the short wait it took to replace the battery.

Andrew W.

5.0 of 5 stars

Jan 09, 2024

The staff were extremely, extremely friendly. The provided a reasonable list of 'defects' found during the inspection. There were no 'pressure' tactics for me nor for others I witnessed in the waiting room. The presented favourable solutions to repairs needed. This location is AMAZING!!! Friendly, courteous and professional.

Barrie

5.0 of 5 stars

Dec 18, 2023

Very good staff with alot of knowledge

Bob L

4.0 of 5 stars

Dec 13, 2023

Longer wait than required for first vehicle and 5-20 synthetic rather than 0-20 as specified for second vehicle.

JenP

1.0 of 5 stars

Nov 29, 2023

Please only charge for what was agreed upon. A bill that is double the price agreed on when picking up the vehicle after hours is not only unprofessional but leaves a substantial feeling of being taken advantage of. This must be resolved.

Carlos

1.0 of 5 stars

Nov 23, 2023

Do better and try harder.

Sophie

5.0 of 5 stars

Nov 21, 2023

The service was very cooperative. The atmosphere was friendly.

James C

5.0 of 5 stars

Nov 16, 2023

Teena and Brad are great

Sherry k

5.0 of 5 stars

Nov 06, 2023

Brad is always good at giving a wait time excellent at explaining the link in my SUV great service

Sherri R

5.0 of 5 stars

Oct 31, 2023

After my catalytic converter was stolen, I felt really emotional. We called Midas on Gardeners road in Kingston. Teena was so welcoming and friendly. Quick and efficient service at a good price. We will be back. And Teena gets a boatload of gold stars from us! Fantastic experience. Thank you

JG

5.0 of 5 stars

Oct 14, 2023

The employees are always very friendly and keep you well informed as to what is going on with your service/repair. I’ve been attending the same location for years!!

John mc

5.0 of 5 stars

Oct 12, 2023

Teena did a great job and a lot of papper ps she is verry fast

Dave

4.0 of 5 stars

Sep 27, 2023

Would have liked a more affordable price - feels like I paid very top dollar for the work ( which appears to have been well done)

M.Diane A

5.0 of 5 stars

Sep 26, 2023

Brad was excellent

Rob F

5.0 of 5 stars

Sep 16, 2023

Friendly and fast

Midas customer

5.0 of 5 stars

Sep 13, 2023

Communication was spot on. Bright clean open. The time it took to get my vehicle in and out was vary nice. I'll be returning in Nov to get my tires done. Shout out to Teena for being fabulous thank you

Robert.C

5.0 of 5 stars

Aug 12, 2023

They look over my vehicular problem and explain how we can fix it and states the price and other options. Friendly staff. Reasonable prices.

B

5.0 of 5 stars

Aug 11, 2023

Midas Kingston team did a great job excellent customer service ,fast ,effective very knowledgable good recommendations for upcoming service on vehicle would recommend to anyone

lol

2.0 of 5 stars

Jul 28, 2023

You could have taken my car out on the road to see if the problem was fixed as it turned out it was not

Two Feathers

4.0 of 5 stars

Jul 08, 2023

I had called and specifically advised that I needed my heat shield replaced. Midas did not have the part available when I arrived for my pre-booked apt.

Rob F

5.0 of 5 stars

Jun 30, 2023

Everything went smooth

Barry

5.0 of 5 stars

Jun 29, 2023

Synthetic oil change done as well as brake inspection

Denis

4.0 of 5 stars

Jun 28, 2023

Our appointment was schedules for 1.00 pm and at the time of arrival we were told it would be a wait of 1 and 1/2 hour wait as they were having difficulties, as we lived 1 hour away this was not good. They did though work very hard to get us out in time for our next appointment.so all was good finally

Bigshowejs

5.0 of 5 stars

Jun 10, 2023

Very easy to book the appointment. No long wait to get service done.

Kevin

5.0 of 5 stars

Jun 10, 2023

The staff was very thorough,knowledgeable. made me feel comfortable and a good experience all around

BW

5.0 of 5 stars

Jun 09, 2023

Teena, lovely. Fantastic service.

Dave

5.0 of 5 stars

Jun 09, 2023

Very friendly and give a report card on your vehicle on what it passed and what needs attention with pictures and will take you out and show you the problem

George Samuel Millikin

5.0 of 5 stars

Jun 05, 2023

They a good job

Lisa

2.0 of 5 stars

Jun 02, 2023

I booked a long time in advance at this location because I needed to use a car I don't get very much time off work and I absolutely have to do errands. I could have got this work done less expensively at another place but I chose Midas because of the loner car. There was no communication as promised about getting a ride back with your driver extremely frustrating finally booked a uber and when I went out to get in the Uber your guy was sitting there. Also I had asked about nuts for my brand new fancy rims nobody called me about them and they ended up putting the old nuts back on they look stupid they don't fit properly also the wheels I'd originally booked weren't available so I ended up with some more expensive set also my quotes for the muffler repair I was supposed to get done going to be honored so I ended up not even getting to work done it seemed like they didn't want to do it anyway it was a really weird visit however the guys at work there were doing the best they could they're just too busy

debbie m

5.0 of 5 stars

May 30, 2023

good service

Deroxy

4.0 of 5 stars

May 29, 2023

It took later than normal due to it being busy

Sophie

5.0 of 5 stars

May 27, 2023

Wait time went quickly. The staff were very pleasant. After, the staff explained what had been done to my car. As well, providing me with information that would be received in my outlook acct.

Erika B

5.0 of 5 stars

May 20, 2023

My appointment was for 8am Brad had my car in and completed by 845am. He told me My next oil change was free! Good to hear that!

Paulh

4.0 of 5 stars

May 20, 2023

They were short staffed so the appointment took longer. No coffee while you eait

Dennis

5.0 of 5 stars

May 17, 2023

Because of Teena, she was outstanding

Harold

5.0 of 5 stars

May 13, 2023

completed much faster than expected

Brendan R.

5.0 of 5 stars

May 11, 2023

I like the level of transparency and that the service staff are always friendly and understanding. Have gained my trust on several occassions, hence I have been recommending them for the past 3 years.

MaggieMay

4.0 of 5 stars

May 09, 2023

My problem was with the shuttle. I work and I was told if I was there by 8:00am the shutlle started at 8:10 and could get me to work. I arrived at 7:55 to be told there wer e 6 people infront of me and that I should take an "uber". Not acceptable. So I took my vehicle and asked them to call me when I shuttle would be available. I got a call saying come right over and when I arrived the shuttle was gone again. I did get the shuttle back to work (but was late) and was told that I'd have to find own way back to midas as there would be no shuttle to come back and get me at 4:00pm. I live outside of Kingston and this meant that my husband had to come 30 mins to get me and take me to pick up my car. I was not happy with this. The rest of the experience was fine but that really put a damper on the whole process.

Diane

5.0 of 5 stars

Apr 27, 2023

Excellent service

Rich Harris

5.0 of 5 stars

Apr 22, 2023

Great customer service

Paul Jennings

5.0 of 5 stars

Apr 21, 2023

Because they a good job

Superman

5.0 of 5 stars

Apr 15, 2023

Front conter staff ate clear,friendly, professional, as well as well as on point with what they are talking about

Adam C

2.0 of 5 stars

Apr 08, 2023

Way to expensive, took way to long and the problem was not fixed

El Toro 101

5.0 of 5 stars

Mar 25, 2023

Nice friendly staff no BSing straight to the pointLet’s you know what’s going missing n with your vehicle

Sheeryk

5.0 of 5 stars

Mar 23, 2023

They are all fantastic also happy to go back all so kind great service

Mohssen

4.0 of 5 stars

Mar 13, 2023

They were gentle. Customer service excellently and good deal

Andrew W.

5.0 of 5 stars

Feb 28, 2023

Every staff member is always courteous and friendly! They come across as being honest and sincere if/when additional work has to be done. Their friendliness makes you feel like a valued customer. What I do NOT like about this survey is that the chance to win a prize is NOT for Canadian residents. This is NOT conducive for positive customer relations. Midas offers a chance to win a prize but once you're finished the survey you're told it's for US residents only. This is 'bad' business practice - it comes across as being Canadian customers don't matter. Does Midas understand we DO have other options here? I go to Midas because I TRUST the brand - your pricing is comparable to most of your competitors here in Canada. Do better please. Thank you for your time.

Suman

5.0 of 5 stars

Feb 25, 2023

Brat is excellent and service at Midas is great.

Jane S

5.0 of 5 stars

Feb 22, 2023

This was a rescheduled appointment due to weather conditions. I arrived on time and was warmly greeted. Brad met me promptly and my vehicle was taken in for it's oil change within 10 minutes. I was ready when he said. I am going to schedule today for the recommended work to be done.As always I am very satisfied with the service at the Midas Gardiners Rd location in Kingston.

Jayson L

5.0 of 5 stars

Feb 11, 2023

All around experience was amazing... the past couple times have been great its been a big improvement from 10 years ago I'm happy to say I'm a midas customer

Warehouse Guy

4.0 of 5 stars

Jan 25, 2023

I had to return to get the wipers that were offered in the oil changeI would prefer to have the same tech work on our vehicles (Cory)

Andrew W.

5.0 of 5 stars

Jan 19, 2023

I have visited this Midas many times and have interacted with many different staff members - they are always friendly and a pleasure to communicate with. Generally speaking, Midas is a brand I can trust. Where other service centres will tell you, you "need" to get this done ASAP whereas Midas usually tells you what needs done straight away and what can wait a little longer - this is courteous.

Bryan A

5.0 of 5 stars

Jan 18, 2023

Ended the visit with a better quality part

Mark

5.0 of 5 stars

Jan 17, 2023

From start to finish everything was perfect easy and concise , staff friendly engaging and politeText message explains pictures showing all top shelf stuff

Slack

5.0 of 5 stars

Jan 14, 2023

I didn't know what was causing my vehicle to stall. They kept my vehicle and determined the crank shaft sensor was gone. They replaced and I have my car back Thank you for solving this issue.

Rick P

4.0 of 5 stars

Dec 14, 2022

Time to complete oil change.

Wanden

4.0 of 5 stars

Dec 08, 2022

Problem resolution,good very satisfied with solution and the service provided

RWA

1.0 of 5 stars

Nov 29, 2022

Your staff tried to fraudulently upsell me brake service while I was getting new snow tires and rims. Aggressive upsell telling me “brakes were dry”. When just 6 days previous my veh had a full service and inspection at a well respected and trusted Ford dealer. Also, just 4000 km previous to Midas visit my veh had a full brake job, new rotors, pads etc under a previously paid for plan. I know Ford did the work and then billed Ford Canada accordingly. Midas told me my brakes were dry and that “immediate action was required”. I spoke with 2 managers who apologized numerous times. I took my tires away so my veh will never go back on a Midas lift again. This practise is fraudulent and deceptive. I was texted the “veh report” but did not know and was then contacted by phone as the Midas person wanted an answer to lubricate my brakes for just an additional $80. I took my summer tires home, never again will I visit Midas. In conversations with Manager and then GM they basically tried to support the upselling of their products/services…..apparently even if not needed or required

Tina B

2.0 of 5 stars

Nov 26, 2022

Had 2 cars brought in to put our winter tires on which are on rims. First appointment at 10am next appointment at 1230pm. Was told it never takes 2.5 hours we just schedule them far apart so we guarantee it's ready. Came back at 1245pm and was told the car just went in. At 1pm finally ready. Next car I questioned why they came back so dirty I always wash the car just before dropping it off so my tires and rims go away clean and get them back very dirty. Was told they get that dirty coming across the parking lot. Are they dragging them across the parking lot? Last car wasnt ready till 3:45. The tires are on rims should not take this long.

Rob F

5.0 of 5 stars

Nov 26, 2022

Great job, everything was easily done. Great time slot.

Amy

5.0 of 5 stars

Nov 18, 2022

The customer service was exceptional and the service was amazing. I got winter tires put on and they were quick and efficient.

Jack T

5.0 of 5 stars

Nov 17, 2022

Over all friendliness and knowledge and helpfulness of the staff. They went above and beyond my expectations. I will be back.

NA

1.0 of 5 stars

Nov 14, 2022

Only because tires are stored there for free - no other reason.

KBndt

5.0 of 5 stars

Nov 10, 2022

Cheryl helped me with my appointment needs, her communication was fabulous and she was very kind and helpful with every step.

Sherry

5.0 of 5 stars

Nov 04, 2022

Everything was done great

GWM

5.0 of 5 stars

Nov 04, 2022

Excellent customer service and service for my vehicle

GL

5.0 of 5 stars

Oct 26, 2022

Tina was very professional,

A Disappointed Couple

1.0 of 5 stars

Oct 24, 2022

First car: brought in Sept 2, still waiting for completion (part needed to be ordered). Part is in now, but still not done. They let us use a loaner car for a time, but then wanted it back, so we had to pay for a rental at our own expense. Second car: brought in on a Saturday to get snow tires on (seasonally stored there) after an hour and a half waiting, admitted they cant find the tires and to come back Monday. Monday, again after 1 hour 45 minute wait, advised us a "part broke off" while changing tires and they let us use the loaner car at that point. They did not charge us for the work or the part they broke.Currently, still using the loaner car while they get around to fixing the first car, which has been there since Sept 2

JP

3.0 of 5 stars

Oct 20, 2022

It was communicated to me that my front brakes were "dry" and there was a rust ridge on the rotors.Rust ridge....totally understandable. That happens where the pad doesn't touch the rotor. Not a major issue or immediate concern. Dry? Umm....yeah.....they're supposed to be dry. If they were wet, I'd be concerned. Also was recommended that my back brakes be taken apart for inspection (drum brakes). But I didn't complain about brakes issues.Trying to up-sell unnecessary services puts a bad taste in your mouth.

Joanne W

4.0 of 5 stars

Oct 17, 2022

My appointment was for 10:00 for changing my tires and service not done till 12:30

Amanda-Jeep

5.0 of 5 stars

Oct 15, 2022

Pj stayed late and they completed my car after hours I was impressed they ensured it was ready same day for complete break and rotor replacement

Rdub

5.0 of 5 stars

Oct 14, 2022

Had great friendly service and help getting my payment plan worked out with wippy pay. PJ was an great help and very friendly and knowledgeable about products and services he had there .

Jean G

5.0 of 5 stars

Oct 12, 2022

I was completely satisfied with service, plus having a car while waiting for my vehicle. That is #1 in my book. I will always be a Midas customer.

Dave Hueglin

5.0 of 5 stars

Oct 11, 2022

Staff are always friendly and knowledgeable.

Ken S

5.0 of 5 stars

Oct 07, 2022

When quoted amount, that was the balanced owed. Associates were very welcoming.

Rowena B.

5.0 of 5 stars

Oct 04, 2022

The representative that helped was very helpful, polite, friendly and knowledgeable.

John W

5.0 of 5 stars

Sep 28, 2022

Prompt, efficient

Donna M

5.0 of 5 stars

Sep 27, 2022

It was very fast, the staff was friendly

Laurence W

5.0 of 5 stars

Sep 22, 2022

The service manager Teena was excellent and communicated changes to work with photos. I understand and have a lot of experience of car mechanics, so I could see that the things that Teena described needed to be done (even though the bill grew to over $2,700. I have used another maintenance shop in Kingston for many years but made the change mainly due to being able to get the work done without making an appointment sometimes weeks out.

Ehngaehr W

4.0 of 5 stars

Sep 22, 2022

The only thing keeping me from being highly satisfied was I was informed that pictures and text messages would be sent so I could see what the technician saw and what was being done. That did not happen.

DM1994

5.0 of 5 stars

Sep 19, 2022

Knowledgeable mechanics, friendly, and despite the clerical error (that was written off), they prioritize customer satisfaction. Enough to buy my loyalty.

mark s

5.0 of 5 stars

Sep 17, 2022

theyr honest nfriendly

Corey

5.0 of 5 stars

Sep 16, 2022

I am Highly satisfied with my service beacuse I was taken care of super well the minute I waked in the door I was greated with a smile and great customer service they went above and beyond came to my work and brought me a loner vehicle to use well they were waiting for the parts to arrive the work on my car was done quick and correctly am beyond happy with the service I received from start to finish

Sherry

5.0 of 5 stars

Sep 16, 2022

Friendly fast efficient courteous price

Jeff

4.0 of 5 stars

Sep 15, 2022

No quote provided for spark plugs

Johnny Brant

5.0 of 5 stars

Sep 14, 2022

Everyone is efficient, friendly and professional.

Don H.

5.0 of 5 stars

Sep 14, 2022

Service was done in a very friendly, professional manner, and all my queries were fully answered.

LJD

5.0 of 5 stars

Sep 14, 2022

friendly service, pointing out other services required, no pressure.

Sherry k

5.0 of 5 stars

Sep 14, 2022

Helped with all my needs had my little grandson with me and he was treated fantastic as I was

Ned Flanders

5.0 of 5 stars

Sep 13, 2022

Clear communication,Actually showing me the problem and solution,Friendliness

James E

5.0 of 5 stars

Sep 12, 2022

No hidden fees or charges Pay for what was quotedFriendly serviceVehicle pickup and delivery

Max r

5.0 of 5 stars

Sep 09, 2022

All above

Tim M

5.0 of 5 stars

Sep 09, 2022

The staff was knowledgeable and communicated the results of the inspection and what the cost would be to fix the issues. The use of technology to keep the customer informed is an excellent improvement

BBEBRKVL

4.0 of 5 stars

Sep 09, 2022

I made an appointment and specifically asked to have brakes and rotors installed.I was informed when I arrived on time that they were behind. But Savanna said she could get me in. Good. But then I waited and waited only to be told after an inspection the brake pads were low. Fine but we new that from my last visit for rear brakes and rotors.OK then they ordered the parts. So I waited more and watched as the mechanic went on others cars and worked with other mechanics. Instead of preparing my care for when the parts arrived to be put on right away. He did not start to remove the old until the new ones arrived so time lost.I think this could have been and Inwould have had to spend almost 3 hours waiting.I did share this with Sherry and Savanna. Because friends of mine who had been to Midas had the same issues and said they would not be back. It was and is out of concern for Midas reputation in Brockville.

Jamie

4.0 of 5 stars

Sep 08, 2022

At this point I have not had any service done. I purchased a new set of winter tires which were delivered the next day and I dropped off my existing snow tires, which are on rims, so the new tires can be mounted. I will let you know my satisfaction once the new tires are mounted on my 2016 Maxima.

Tina B

5.0 of 5 stars

Sep 06, 2022

Repairs were completed quickly. My service agent Tina was excellent and kept in contact with all relevant information throughout my experience.

Jeff C

5.0 of 5 stars

Aug 30, 2022

Friendly knowledgeable great price overall good experience

Ken C

4.0 of 5 stars

Aug 29, 2022

It took longer than anticipated to get the required parts. The transmission pan was received, but the issue still persisted. The wheel bearing and hub were not available, but when I called a local dealership, they had it in stock, and could do the work on warranty. This wasn’t presented to me.

T

2.0 of 5 stars

Aug 27, 2022

When an estimate is provided that states "good for 30 days" the employees shouldn't be talking about all the conditions (i.e. if we didn't order the tires the customer wants for the next delivery then the price will go up, despite the estimate) that will increase the price. Recommend updating you estimates appropriately or execute business honestly.

Crash

5.0 of 5 stars

Aug 27, 2022

Fast, professional service. Were happy to pass information on to me. And very friendly!

brian b

5.0 of 5 stars

Aug 24, 2022

from the booking app to recieving confirmation for the appointment for my service was great. the staff upon arrival were both courteus and friendly. the wevice was explained clearly and accurately witrh all costs explained. staff are very well informed and the service was done a timely matter. i will be coming back for further service.

Sbmckinnon

5.0 of 5 stars

Aug 22, 2022

We always have a smooth experience when being our vehicles. The staff is very friendly and calls to update us in the process of our visit.

Cathy

5.0 of 5 stars

Aug 20, 2022

Friendly, competent service, knowledge staff person who was very good at explaining everything. Very satisfied with everything

JM

5.0 of 5 stars

Aug 19, 2022

Extremely friendly staff. Treat us well

Cammy Lew

5.0 of 5 stars

Aug 17, 2022

UnderstandKnowledge Friendly

John

5.0 of 5 stars

Aug 17, 2022

The customer service is great and the quality of parts they use is good.

Cora

5.0 of 5 stars

Aug 13, 2022

I was stranded 4 hrs from home. The location was closing in 15 min and I would have been stuck there until Monday. The crew took a quick look and luckily my problem was just the battery. I was on May way within 15 min!

A Nicolaou

5.0 of 5 stars

Aug 12, 2022

The day I was supposed to have my car serviced, a staff member was off ill. The work could not be completed, so my appointment was rescheduled for the following day. The staff were very sorry for the delay. It was completed on time.

SANDRA F.

4.0 of 5 stars

Aug 11, 2022

THEY DID NOT HAVE AN OIL FILTER IN STOCK TO FIT MY CHEV IMPALA. I HAD TO WAIT FOR ONE TO ARRIVE FROM OFF SITE.I MADE AN APPOINTMENT A DAY OR TWO AHEAD SO THEY KNEW TO EXPECT MY CAR TO COME IN.I WOULD SUGGEST THEY PREPARE THE DAY BEFORE TO ENSURE ALL PARTS ARE AVAILABLE.I THINK IT WOULD BE REASONABLE TO EXPECT AN OIL CHANGE PLACE TO HAVE OIL FILTERS ON HAND.

Anonymous

5.0 of 5 stars

Aug 10, 2022

Return date on sticker for 5 months- should be 6 months 5000 km - mfg is 8000kmMisleading

Lesley H

5.0 of 5 stars

Aug 10, 2022

Great customer service

Barry

5.0 of 5 stars

Aug 09, 2022

Excellent service for synthetic oil change and oil filter. Tech did inspection of my vehicle and recommended some things that will require attention, one I had completed to top up the coolant.

Anonymous

3.0 of 5 stars

Aug 08, 2022

smart car not really familiar with this car could not check battery output, to hard to reach battery we can do this ourselves in about 5 minutes, not completely thinking that they are qualified to service this car.

Newbie

5.0 of 5 stars

Aug 06, 2022

I waited in the air conditioned environment across the street at McDonald’s had breakfast. Also went across to talize the consignment store.

Pick

5.0 of 5 stars

Aug 05, 2022

They did what was asked in the time that they said it would take. I did have to wait past the scheduled time of my appointment as they had experienced a problem with a previous oil change.

182punk

5.0 of 5 stars

Aug 04, 2022

The whole process was very easy and stress free. Teena was great to deal with. My car was in and fixed and delivered back in great timing. Thank you.

Andrew W

5.0 of 5 stars

Aug 03, 2022

The staff was knowledgeable and extremely friendly. We have a love/hate relationship with our vehicles and service centres - Midas is a place I trust. I almost never get the feeling they’re recommendations are to simply ‘make money’. Understanding they’re in business to make money - the difference is, at Midas, they don’t ‘pressure’ you to get all the repairs done on the spot, they give you options. Please keep encouraging your franchisees to continue with this business practice.

Jenn D

5.0 of 5 stars

Jul 30, 2022

Came in to purchase 2 new tires with instalation. Pricing was what I expected. Service was extremely fast. Was advised break pads were low which I was aware of and was quoted an exceptional price to replace. Will definitely be coming in for additional service when needed.

Paul

5.0 of 5 stars

Jul 28, 2022

Great service and pricing

Francis Perrin

5.0 of 5 stars

Jul 27, 2022

Been coming here for a while. Great costumer service great price friendly staff. Clean facility. Speedy service.

Deborah M

5.0 of 5 stars

Jul 27, 2022

Good service

Brianna F

5.0 of 5 stars

Jul 25, 2022

Staff were incredibly nice and helpful, explained everything to expect and called to ask me if I wanted extra services that would help my vehicle

Anonymous

5.0 of 5 stars

Jul 25, 2022

Friendly service , overall good service 👌

Loyal Customer

4.0 of 5 stars

Jul 23, 2022

Always room for improvement. When I bought tires recommended by staff less than 2 years ago you are now saying I need new ones. There should have been some sort of compensation instead of just saying well it's time for new tires. Where is the warranty?

Sonnyd

5.0 of 5 stars

Jul 23, 2022

The servicing was done promptly and on time.

Jg

5.0 of 5 stars

Jul 22, 2022

The person who I dealt with was very friendly and kept me posted as they awaited a part. Even got me a better price as the parts source made an error so it took a bit longer than anticipated.

JVL

5.0 of 5 stars

Jul 21, 2022

Great service

john

4.0 of 5 stars

Jul 20, 2022

40 minute est for oil change - 1130 appt - was 1 hr 40 min . Problem apparently with car ahead of us but i was not aware until we had been there for over and hour and was late for another appt at 1pm . was told at payment that antifreeze was low and should be topped up for $5 but being late already did not have time to wait. instead i had to purchase antifreeze for $20 and top up myself. good folks -i have been there before and no problem- but could have been on top of this and figured out how to get me out at least close to promised time

Kim and Ben

5.0 of 5 stars

Jul 20, 2022

P.J. at gardeners location was amazing. He explained everything clearly and helped us with financing. He went above and beyond to make sure we got what we needed. Thank you very much.

James

5.0 of 5 stars

Jul 15, 2022

Cheryl’s the bomb, giver er a raise !

Anonymous

5.0 of 5 stars

Jul 11, 2022

Got an appointment immediately and was finished in the time promised

Ed

5.0 of 5 stars

Jul 04, 2022

Pj was incredibly kind and explained every detail perfectly. The customer service was 10 out 10My tech was upfront and honest

Crystal m

5.0 of 5 stars

Jul 02, 2022

Ease and friendliness of staff

Gerard

5.0 of 5 stars

Jun 29, 2022

Great customer by Cheryl at the front desk and technician explained what repairs were needed .

Laurie

5.0 of 5 stars

Jun 27, 2022

Fast service, courteous staff, fun tv show to watch while waiting

MC

5.0 of 5 stars

Jun 27, 2022

Pj was wonderful

Christine K

5.0 of 5 stars

Jun 24, 2022

I was involved in a MVA and needed to get my car attended quickly to determine damage. A quick review was done and I was advised to leave the vehicle for further assessment. I was provided a loaner car while vehicle was repaired. Very grateful for service I received, especially under the circumstances.

Karen

5.0 of 5 stars

Jun 20, 2022

All repaira explained in detail including pricing.

Anonymous

5.0 of 5 stars

Jun 15, 2022

I felt the perso helping was completely transparent and honest. It makes me want to go back for sure

JayP

5.0 of 5 stars

Jun 15, 2022

People were friendly and helpful. They drove me home and picked me up when the job was done. Everyone was nice even the staff that didn't deal directly with me for the tires

Rich b

5.0 of 5 stars

Jun 13, 2022

Friendly staff well organized

Richard

5.0 of 5 stars

Jun 07, 2022

Staff experienced and they kept me updated throughout the appointment

Anonymous

2.0 of 5 stars

Jun 01, 2022

Had service appointment booked for tire change, seems some error as they had rescheduled appointment twice because tire I stored was missing, Honestly its not huge think and I don’t want refund but after their error I was told to get free tire change once they find the tire but that didn’t happen

Jim

4.0 of 5 stars

May 27, 2022

Work took longer due to staffing issues. You could have reached out to me to let me know, but I had to check in to see if the work was finished to give out if would be delayed.

Meg

2.0 of 5 stars

May 20, 2022

Don’t try to swindle people into buying things they don’t need and don’t take 3 hours to complete something as simple as an oil change.

VSC

2.0 of 5 stars

May 18, 2022

Care for customers time and be more transparent with the information communicated with the customers.

DonnaD

5.0 of 5 stars

May 11, 2022

Cheryl provided clear and concise pricing on what we required with a written estimate.

David B.

5.0 of 5 stars

May 10, 2022

The service writer Cheryl was most helpful and accommodating and went above and beyond to make it possible for us to do business

Anonymous

4.0 of 5 stars

May 05, 2022

I was getting my snow tires off and an oil change, it took a very long time

James Webb

2.0 of 5 stars

May 04, 2022

Make efforts to provide pricing that is at least somewhat within the price range of the estimate. You tell me 900$, then charge me 1400.. thats problematic.

Spearhead Josh

5.0 of 5 stars

Apr 27, 2022

Service is always great.

Anonymous

5.0 of 5 stars

Apr 26, 2022

friendly efficient service. Do the necessary work without padding the bill

Mike B

5.0 of 5 stars

Apr 25, 2022

Asked them to check for another problemi thought I may have while the car was getting an oil change, I could see the tech look it over and came back ok.. Honesty is the best attribute any auto service location and its clear this location has that.

Jan G

2.0 of 5 stars

Apr 21, 2022

When booking an appointment please tell customers how long service should take. I was told only when I checked my car in. The I was told it would take 2 or 3 hrs it took 4 hrs... yes I did get driven back to my home but we have only one car now and I would have scheduled another time had I known about wait time. I was told it was tire season, sorry that was not my problem I feel it was bad planning on your part.

vipian

5.0 of 5 stars

Apr 20, 2022

very curtious , price sensitive and motivated sales person to help me ,very pleasant and i thanked him for quick service

Xxxx

5.0 of 5 stars

Apr 18, 2022

Very friendly employees who went out of their way to be helpful. Jason at the Gardiners branch in Kingston was lovely.

Ron B

5.0 of 5 stars

Apr 12, 2022

Customer service was professional and cheerful. Price was better than dealer price and delivered from outside the area in less than 24 hours. A courtesy car was made available I have and will continue to highly recommend Midas Kingston @ Gardners road!

John C

5.0 of 5 stars

Apr 12, 2022

CHERYL WAS AMAZING TO WORK WITH VERY FRIENSLY AND INFORMATIVE

Heather

5.0 of 5 stars

Apr 08, 2022

Speed of service and the continued updates on services required and total price before going ahead.

Bonnie A.

2.0 of 5 stars

Apr 08, 2022

Have a courtesy car available if it is going to be a long wait. Check tires stored with Midas before and after removal ie: was there a nail in the tire?

Mr Unhappy with Midas

2.0 of 5 stars

Apr 02, 2022

$750 in labour for a brake job is rediculous. Won’t be returning.

Gerald

5.0 of 5 stars

Mar 28, 2022

Clear outcome, no surprises, no surprises

Bonnie P.

1.0 of 5 stars

Mar 26, 2022

Went for my oil change at which time the tech told me my winter tires needed replacing.Upon telling him my husband was a retired tech his mood changed.After I got the car back while driving home the engine light came on.My husband checked it and found the was oil spilled all over the valve cover and onto the number coil.My husband cleaned off the oil and clear the engine light and it hasn't come back on.My husband rotated back to all season tires and noticed that the cover that is removed to do the oil change had oil all over it. The tech that changed the oil didn't even clean it off.Good deal for a oil change but sloppy work.I won't be back.

Mrs McD

5.0 of 5 stars

Mar 26, 2022

Quick and fair prices

Anonymous

1.0 of 5 stars

Mar 23, 2022

I felt completely harassed into spending over $2000 in car repairs on a oil leak that was supposedly diagnosed and presented to me . On the estimate I was given around $1000 of issues in there so called expertise to have done ie buff headlights ! I was then pressed to leave car behind as it was not safe to drive ? I have more but will be leaving my complaint to a higher media .

Tina B

4.0 of 5 stars

Mar 18, 2022

Quick and easy

CC

5.0 of 5 stars

Mar 16, 2022

Staff is exceptional

David w

5.0 of 5 stars

Mar 15, 2022

Nice and friendly

Jen

5.0 of 5 stars

Mar 09, 2022

The associate I dealt with was very friendly, knowledgeable, helpful and very honest . My car was ready quickly, and the pick up process was very efficient.

Lisa. C

5.0 of 5 stars

Mar 01, 2022

I took advantage of the free oil change that was being offered to Healthcare workers. I truly appreciate this. Thank you Midas 💜.

Piotr M.

1.0 of 5 stars

Feb 28, 2022

"The work they did was good, but they convinced me to get more work done saying that i had 4 years to pay it back, what they convenently forgot to mention was the 95% interest that comes with it, now im stuck paying 3800 for 4 winter tires 4 breake pads and"

ctown

5.0 of 5 stars

Feb 26, 2022

good value. quick and easy.

Sharon P

5.0 of 5 stars

Feb 24, 2022

Brad and Alex were both excellent representatives of your company. No question was too silly or request too outlandish. They both are definitely examples of a true professional

WJ

4.0 of 5 stars

Feb 23, 2022

Highest option oil change included new wiper blades. When reviewing my bill, guy neglected to say blade change. I asked he said “oh yes”. Next day during snowstorm, discovered same ratty blades. I returned to Midas and they did install new ones but without acknowledging my inconvenience or without apology. Compared with initial visit, seemed a bit cold. Location was not busy on day of return visit.

Anonymous

5.0 of 5 stars

Feb 18, 2022

Great service. Friendly staff. Very convenient.

Robert A.

5.0 of 5 stars

Feb 05, 2022

"Great job, even got new wipers"

Bishoy B.

5.0 of 5 stars

Feb 02, 2022

"Big kudos to Midas Gardiners and their entire team. They are professional, capable and accommodating!And special kudos to Cheryl:)"

Sherri C.

5.0 of 5 stars

Jan 25, 2022

"Forever customer now ??. Jason was extremely helpful and knowledgeable? everything was explained well, and I?m grateful for being taken in As quickly as I was for my appt..see u again soon!"

Manuel E.

2.0 of 5 stars

Jan 21, 2022

Really ? I change my oil. 2 days after my car turn on the light due change oil !!! Wath happens no change nothing

Kim P.

3.0 of 5 stars

Jan 18, 2022

"I was happy at how quickly I could get my '09 Sienna van in for an oil change, and happy about the bonus windshield wipers and tire rotation. My husband brought the van in ahead of the 1:00pm appointment time, and was told the wait time would be an hour, p"

Stephen S.

1.0 of 5 stars

Dec 21, 2021

"Made an appointment for 1100 hrs. Dropped vehicle off for a wheel alignment. Was advised it may not be done until 1400 hrs. Attended Midas at 1430 hrs, and vehicle was still in parking lot and the alignment had yet to be done. Waited until 1700 hrs, and"

Sarah B.

5.0 of 5 stars

Dec 03, 2021

"Cheryl was extremely helpful and friendly. The place was packed and the phone didn't stop ringing, but the staff continued to be professional and pleasant throughout. I also got a great deal on winter tires - would definitely recommend this location! "

Leslie M.

3.0 of 5 stars

Dec 02, 2021

"For nearly 25 years we have depended on Midas for brakes. Oil changes, tires and other mechanical work. We have always been extremely happy with the service we received and the professionalism of your staff.However. Something went wrong this time. Our 202"

Jasmine H.

5.0 of 5 stars

Nov 30, 2021

I had an unexpected trip for work that came up and needed my oil changed before leaving for it. I had been calling almost every auto shop to get this done as soon as possible as I had to leave for this trip by Friday night. This Midas on Gardiners rd was s

Tiffany S.

1.0 of 5 stars

Nov 17, 2021

I first brought my truck in for an oil change and alignment on November 10 for an appointment at 2. When I went to pick the truck up it had not even gotten in yet. Never have I ever not gotten the work I had made an appointment for done while bringing a ve

Mike F.

5.0 of 5 stars

Nov 16, 2021

It was a week until the part could come but now the beeping and error message on my screen are gone. The brake sensor was the issue!

Bill V.

5.0 of 5 stars

Nov 15, 2021

"Fantastic service. Julius and Jason went way over and above. Kids and I were 2 hrs from home and truck broke down 3pm Saturday, did not think it could be fixed and no way to get back home. The Midas guys would not give up and got us on the road again. Even"

Dip P.

1.0 of 5 stars

Nov 13, 2021

"I visited Gardiner Rd location on Thursday for oil change and winter tire change. Even though I booked an appointment 15 days ago for the same, they took 23 hours to do the same plus brake pads and brake rotors. The guy didn?t inform me estimated cost of "

SCOTT M.

3.0 of 5 stars

Nov 11, 2021

"Hi. I just want to know why your youngest daughter is no longer in the commercial.. You and your daughter did two together , Then added your oldest daughter. The second last one was of the whole family. I didn't like that one because your youngest daughter"

Dave G.

5.0 of 5 stars

Nov 09, 2021

"Had an Oil Change arrived 8am greeted by Jessie. She was excellent. Dillon was excellent also, highlighted items that will require attention soon and gave quote. Gardners Road Midas is my new car care professionals. ThanksDave Grant"

Pam W.

5.0 of 5 stars

Nov 05, 2021

Great service.

Richard L.

5.0 of 5 stars

Oct 16, 2021

They were able to resolve an issue that the dealership didn?t want to fix? good work.

Paul D.

5.0 of 5 stars

Oct 14, 2021

Was greated at front counter with a smile and hello. They had my info and went to check my mileage. They said it would be done the work within time described and had my wheels ready to go. Alway happy to have Midas look at my vehicle. Looking forward to ha

John W.

4.0 of 5 stars

Sep 27, 2021

"Service was right on schedule and completed sooner than expected. Had verbal comment that wear on tires was not an issue, but would have liked an actual tread measurement number.I used Midas for five years with my previous car and will continue with my new"

Linda F.

5.0 of 5 stars

Aug 24, 2021

Called them up made an appointment. Covid protocols were followed in the large clean waiting area. When the estimate was brought I gave the ok to proceed with the repairs. I asked for a courtesy car as I live 1/2 hr away and was provided with a clean new

Isabella A.

4.0 of 5 stars

Aug 08, 2021

"When I recieved a call about booking an appointment, I was getting a regular oil change but they talked up the most expensive one. My first car and first oil change, so I decided why not, but one of the selling points is that I wouldn't need another change"

Scott M.

5.0 of 5 stars

Jul 29, 2021

I'd like to thank all the staff at Midas for their amazing customer service. I'd like to highlight Cheryl for all her help especially with financing. I will not hesitate to return to Midas Gardiners Rd.

Angel S.

1.0 of 5 stars

Jul 14, 2021

I will never go back. They drive my truck like they stole it. Made my truck go sideways in the parking lot. Very ****** off . Then they were going to call the cop on my 13 year old son for telling them not to drive our truck that way . ????????????????????

David L.

5.0 of 5 stars

Jul 07, 2021

I had an air conditioning problem where a wiring harness needed to be replaced. The problem was quickly repaired and the price was excellent. I have found a new garage.

William S.

1.0 of 5 stars

Jun 26, 2021

I have never had ******** service than I have at this store they allowed my wife to drive a vehicle that had brakes that were on fire almost along the 401 and then told her to bring the vehicle back to them instead of them picking it up by tow truck

Jack T.

5.0 of 5 stars

Jun 21, 2021

After a couple of companies adding refrigerant to my A/C your Tech went to work and found out where the leak was ordered the necessary hoses and repaired the leak. I can now say you have a very satisfied customer and I am once again a COOL Dude. That makes

Alice N.

5.0 of 5 stars

Jun 17, 2021

"My day started just needing a simple oil change, when a technician called me into the service bay to show me that my bushings were so damaged that they needed changing asap. I asked if this could be done at this time and he said 'of course'. I went to the "

Rufaida A.

1.0 of 5 stars

Jun 10, 2021

"So upset with Midas as they caused me to quit my delivery job. I got them my car and they told me, wrongly, that the engine mounts are broken, which is why it shakes when I go over 80km/h. They said it wouldn't be safe to drive it on the highway! I was abo"

Elizabeth B.

5.0 of 5 stars

Jun 01, 2021

The services I received today were excellent and cost efficient. But the reason i must make this review is to say that the staff there was so kind to me and understood that i am a new car owner. they took the time to explain everything to me in a way i cou

Erika B.

5.0 of 5 stars

Mar 21, 2021

"I must say I was extremely impressed with the level of customer service at Midas. This was my first time getting my car serviced here and I'll definitely be back. Teena is absolutely amazing, she put me in one of their loaner cars for the night. She kept"

Amanda T.

2.0 of 5 stars

Mar 19, 2021

It took almost 3 hours to put tires on and do a aliment I know they were short staff that day but it's still not ok im a patient person but I waited there so it was worse the most frustrating part was people coming in after me and leaving before me

Chris L.

5.0 of 5 stars

Feb 17, 2021

"Great job in replacing brakes, bearings and ball joint on my Dodge Ram. It was definitely due for some maintenance. Thank you for keeping me informed throughout the process, and very transparent in your recommendations. The loaner car was much appreciated "

Ian P.

4.0 of 5 stars

Feb 09, 2021

just had my tierods replaced and oil change and brakes done and each time i have to thank the service staff for their curtesy and helping arrange for an affordable repair.\highly recommend the staff

John W.

5.0 of 5 stars

Feb 05, 2021

"Over the last five years, Midas Kingston has provided excellent service multiple times. I used Midas in Cobourg once in this period and found service equally good. The service is also excellent value."

Linda T.

3.0 of 5 stars

Jan 27, 2021

Received a call staying that we needed to have our vehicles breaks checked as per warranty requirements ( we have two vehicles). Made appt for 0800 thinking that we would be first in and miss the crowd. NOT. There were at least four people and vehicles t

Jennifer L.

3.0 of 5 stars

Dec 08, 2020

the reviews don't show anything under 3 stars

Jennifer L.

1.0 of 5 stars

Dec 08, 2020

"We've called, texted and emailed with an issue and no response.... "

Jennifer L.

1.0 of 5 stars

Dec 04, 2020

"We were very pleased with the service we were getting until they made an error on their part.The Midas technician put the hub caps on our winter tires, as a result, we lost one. My husband was able to easily remove the other 3 hub caps by hand. I contact"

Eric B.

2.0 of 5 stars

Dec 03, 2020

I do not understand why you had me make an appointment for 10a.m. only to find out upon arrival that there would be a two hour wait then another hour for the changing of tires why was I not told this upon making the appointment. My wife and I had to find s

Bonnie A.

4.0 of 5 stars

Dec 02, 2020

I bought and store my winter tires at the Midas on Gardiner road. I was new to Kingston 3 years ago and wanted a trusted name. My son in law believes that Midas looks for things to fix in your car. This has been the case each time I get my tires changed (s

jphn d.

1.0 of 5 stars

Oct 23, 2020

"Your commercial is the most irritating thing on the television.Young voices are beautiful, but when recordedare very annoyingThey are very difficult to understand,New commercial would be beneficial"

William B.

5.0 of 5 stars

Oct 06, 2020

I arrived for 3:30 pm Oct 5 2020. An synthetic oil change was needed for our vehicle. There were customers waiting for their vehicles being serviced and all were wearing masks. At approximately 4:15 pm a young woman arrived and asked to have her vehicle s

Lisa N.

5.0 of 5 stars

Sep 30, 2020

"I called and Cheryl answered, she was kind and very helpful! Cheryl booked me right in:) After looking at my car the mechanic (Ben) came out and brought me to my car, Showed me everything and explained it thoroughly! Cheryl worked very hard at keeping my c"

Harlene M.

5.0 of 5 stars

Sep 02, 2020

I called Midas for an oil change and they booked me in for the following day. They picked up my vehicle at my work and had it back to me in an hour. Best service ever. And the price is lower than anywhere else I have taken my vehicle in the past. I

Harold V.

5.0 of 5 stars

Aug 27, 2020

"Could not of wished for better service, booked in the day before for 8am was there early, Cheryl greeted me at my vehicle, promptly took the truck in. within a short period of time Cheryl had an estimate and time for my required repairs. offered me a loane"

Rebecca D.

5.0 of 5 stars

Aug 19, 2020

Called in for an oil change. The receptionist was able to get me in on the same day as me calling. Everyone inside is friendly and easy to talk to. Oil change was quick and they even called me when it was ready to pick up. Would highly recommend them!

Bruce M.

4.0 of 5 stars

Aug 09, 2020

I am pleased. No issues of concern.

Robb M.

5.0 of 5 stars

Jun 02, 2020

Trust your car to this location. Prompt service at a reasonable price and the staff are very friendly and accommodating. I will bring my cars here from now on.

Paul D.

5.0 of 5 stars

May 17, 2020

"Thanks all went very well, got my tires changed and winter ones stored again. Oil change to bout. Had my car picked up at home Driver was on time courteous and we arranged for pick up. I walk to the shop cause it was close. Attended who took my invoice for"

David L.

5.0 of 5 stars

May 16, 2020

"I just want to take this time to thank the Midas team. I went in, they booked me an appointment for the next day to get my tires done, the staff were very friendly and eager to please. They suggested a set of tires that really stick to the road. Way bet"

John W.

5.0 of 5 stars

Apr 29, 2020

"Tires for my older Caravan are getting scarce.Midas were able to get, and install themin a timely matter. Would recommend."

Nicole H.

5.0 of 5 stars

Apr 28, 2020

I recently was able to get an oil change at the Kingston location on Princess street. I was in desperate need as I am a frontline worker and my vehicle is my only mode of transportation and money is tight. I called and the Manager Teena Slate let me know o

Lisa V.

5.0 of 5 stars

Apr 15, 2020

Always such great service and quality work. Thank you.

Roger N.

5.0 of 5 stars

Apr 08, 2020

"My vehicle broke down and I barely made it to Midas.I was greeted by Cheryl. She was very polite, helpful, knowledgeable and, most importantly, empathetic to my situation.She and the team on shift quickly diagnosed the issue.I was also loaned a vehicle unt"

Bob G.

5.0 of 5 stars

Apr 02, 2020

Have experience a front end shimmy for some time. Took car to dealer and told service rep that I suspected a toe-in/toe-out problem. After leaving it for the day I was told there was no problem. During an oil change at Midas they performed a courtesy ali

Gerald B.

5.0 of 5 stars

Mar 20, 2020

excellant job an service and everyone was very friendly

Rick B.

5.0 of 5 stars

Mar 07, 2020

"Happy with service, timing, loaner vehicle, installation and price."

Derek M.

5.0 of 5 stars

Feb 23, 2020

Thank you for everything you provided me with a car while u had my truck went above and beyond so I didn?t have to pay extra will return to Gardner?s road location thank u Cheryl I great appreciate it I can?t figure out my google account or I?d do a google

Orville B.

5.0 of 5 stars

Feb 18, 2020

"Impressed Washed my mats , windows Great service "

Steph V.

5.0 of 5 stars

Feb 05, 2020

"Brad is our guy. He always takes care of us and explains everything in detail. His exceptional manner and customer service, along with his professionalism is why we keep going back. Midas Kingston is who we trust to get the job done. Thank you Brad and"

Karen W.

5.0 of 5 stars

Feb 04, 2020

Savannah Hall was great I'd recommend Midas to my friends thanks job well done

Steven C.

4.0 of 5 stars

Jan 31, 2020

Good service with thorough inspection and detailed reports. Competitive prices and occasional coupons and deals on services.

Bryan C.

1.0 of 5 stars

Jan 23, 2020

I can't believe you can operate the way you do. You are supposed to fix cars not embarrass and pressure people in the waiting area. This sales tactic is criminal when I had unwanted information that you would take a lean against my car to get it fixed. Unb

Raico L.

5.0 of 5 stars

Jan 21, 2020

very happy to have my new tires and brakes done in record time. many thanks to Cheryl Claus for making sure everything was done properly and helping me with the finance application.

K. M.

5.0 of 5 stars

Jan 09, 2020

"I have been coming to this location for 7 years now - I wouldn't bring my vehicles anywhere else. The staff of not only highly skilled & knowledgeable, but they are also considerate of each client's individual needs and circumstances. Thank you!"

Melissa D.

5.0 of 5 stars

Dec 30, 2019

"I was very pleased with the service I received. In hind site though I think the overall cost was high for the replacement and my brake fluids were replaced with only 70,000 km's which seems odd now that I think about it. Overall friendly service though."

Everett H.

5.0 of 5 stars

Dec 19, 2019

Awesome service treated like a King

Richard T.

1.0 of 5 stars

Dec 01, 2019

"Possibly the worst experience ever. Not at all like the young girl and her father on CKWS TV. I will never go back or recommend them to anyone. I can't believe out of 94 reviews there are no bad ones, all of them are 5 stars. "

Lee G.

5.0 of 5 stars

Nov 24, 2019

Great service as always. Great location. Paid wrong price for regular oil change however Teena will be rectifying this when I make my purchase of winter tires and reimburse me the difference.

F. M.

1.0 of 5 stars

Nov 21, 2019

"Why do you run up to 6 TV commercials almost everyday from approximately 4:30p.m. until 7:00p.m.?If it?s advertising package deal by CKWS, it needs to be changed. We find it very much over done and not having the marketing experience you are looking for. "

Shirley M.

5.0 of 5 stars

Nov 16, 2019

Excellent job done in 2 hours

Tom T.

5.0 of 5 stars

Nov 09, 2019

"It is so nice, especially these days, to walk into an establishment and feel a genuine warm feeling about the place ... Brad and the crew are so courteous and want to help you in every way they can. And because of this, I have had numerous purchases and w"

Sharon L.

2.0 of 5 stars

Nov 08, 2019

This was my first trip to Midas for anything substantial - purchase of 4 new tires - service needs some improvement - small things happened but a couple of small things all add up to poor service. I'll go back to get free tire rotations and oil changes an

Jan G.

5.0 of 5 stars

Nov 06, 2019

"Very friendly and efficient staff , no complaints there , work completed properly. But what an impression it the waiting room, dirty , dull , needing a complete refresh, door into shop banging constantly. Come on Midas you can do better than that."

Patrick N.

5.0 of 5 stars

Nov 02, 2019

very professional and courteous

Richard B.

1.0 of 5 stars

Nov 01, 2019

Advertising 3 tires for 4 is a joke. Advertising on TV. BE Real with the public.

Gary M.

5.0 of 5 stars

Oct 30, 2019

I just picked up my GMC Terrain after having new tires installed and some brake work completed. I can't say enough on how well everything was done for me and the professional customer service afforded me by Cheryl Claus. She was exceptional and very acco

Nathan M.

5.0 of 5 stars

Oct 26, 2019

Got an oil change done and as I was about to pay savannah mentioned my Control arm on driver side had some play in it. I thought to my self oh I?ll get it addressed at a later point. I came to realize I?m going to be taking a trip to Columbus Ohio in a

Ryan R.

5.0 of 5 stars

Oct 17, 2019

Fast and friendly. They took me in the garage showed me what needed work and got the job done.

Paul D.

5.0 of 5 stars

Oct 11, 2019

"I was pleasantly greeted upon arrival, the attendant asked for my mileage. I said, I could get it and she said no problem, she went and got the information. We discussed how long it would be, she said 45 minutes. I said great call me when the job is comple"

Shirley M.

5.0 of 5 stars

Oct 03, 2019

It was very quick and they found no problems

Not G.

1.0 of 5 stars

Oct 01, 2019

The are only interested in making money. Customer service used to be really good but now it is about how much money they can get out of you. Will never use them again!

Gary P.

1.0 of 5 stars

Sep 18, 2019

Brought my vehicle in for an oil change on Wednesday 2019/09/04 and was told I needed a right front wheel alignment. Made an appointment for that Friday 2019/0906 and didn't use the car till I brought it in for service. I was then told it was the rear righ

Lily A.

5.0 of 5 stars

Sep 15, 2019

Respectable and Smart staff.

Bonnie A.

4.0 of 5 stars

Sep 14, 2019

Fit me in next day for oil change.Clearly explained upgraded oil change deal.Friendly personnel.Slightly disappointed that I was not offered a lift to a nearby strip mall.May have phoned once to tell me car was ready but did not leave a message. Did receiv

peggy R.

1.0 of 5 stars

Sep 12, 2019

"I have went to Midas twice, waited in line for 20 min for an oil change. I was only car so I figured ok just waiting for other cars to be completed. Finally someone came out and told me I have to make an appointment. Both times. Why does it say you dont ne"

Laurie W.

5.0 of 5 stars

Sep 12, 2019

Great service. Thank you.

Pat G.

2.0 of 5 stars

Sep 10, 2019

"There add using the daughter to promote sales is appalling, for this reason I will not return for service. Get a grip this is no way to draw in business and the child father routine sucks."

Steve Y.

3.0 of 5 stars

Sep 07, 2019

I am a regular customer to Midas Kingston for my vehicles. I recently stopped by the Gardiners Road location while doing errands in Kingston. I pulled into the Express line and went in to see about getting my oil changed. There was no vehicles online and 1

Crystal M.

5.0 of 5 stars

Sep 06, 2019

Only thing I would say is that I wish they had called to see if I would like light bulbs changed that were out so could have been done immediately

Jonathan K.

1.0 of 5 stars

Aug 27, 2019

"I brought my vehicle to midas on gardiners road to be fixed, I told them it was chugging I suspect the coils for the spark plugs as well as the check engine light had flashed for a few seconds the one day I also had a abs light on that could be addressed w"

Debra M.

5.0 of 5 stars

Aug 23, 2019

I have always had very positive experiences with Midas.On this particular occasion I found out when I went to pay for the services for my wifes car that I was without my debit card. I had no alternate method by which to make the payment. The woman I dealt

William G.

5.0 of 5 stars

Aug 17, 2019

"I made an appointment to see what was causing my ABS dashboard light to consistently be on. After Manager, Cheryl Claus explained how they would proceed to identify the problem, I signed a work order agreeing to have them complete a diagnostic test. Due t"

Annie S.

1.0 of 5 stars

Aug 13, 2019

"Took our car in for a safety. The previous safety had just run out by a few days. Had an appointment for 1:30. By 4pm they had not started on the car. No explanation, no apology. Got a ride home and returned next day. When completed, they charged ful"

Raymond P.

5.0 of 5 stars

Jul 29, 2019

I did recommend you to a friend of mine. He took his vehicle to be serviced but was not satisfied with the service he received.

Petra L.

4.0 of 5 stars

Jul 26, 2019

Good quick service. Only complaint I have was that it was not explained to me when the evaluation of the car was given back to me. There were two yellow areas and something about the wheel alignment I didn?t understand .

Larry S.

5.0 of 5 stars

May 21, 2019

We recently had an oil change at Midas on Gardiners in Kingston. We found the staff warm and friendly and ready to provide our service. We have been happy with our service once again.Thank you

Goni B.

1.0 of 5 stars

May 21, 2019

"I went to Midas for a regular oil change. 15 km after leaving the garage, my car broke. Reason: no oil at all in engine. They said that a faulty filter caused all oil to drain. However, as they did not make the filter, they did not make the oil, and they d"

Charles M.

5.0 of 5 stars

May 17, 2019

Many thanks to Dave Craig for his professional and efficient handling of servicing and tires for my vehicle

Lyne T.

4.0 of 5 stars

May 14, 2019

"Fast, efficient, friendly."

Conrad M.

1.0 of 5 stars

Apr 25, 2019

"My daughter is attending school in Kingston told me her brake were making noise so I told her to get there to have brakes looked at , Midas on Gardnier street was one of her stops. shame on you for trying to take advantage of a young female. She was quoted"

Charles F.

3.0 of 5 stars

Apr 22, 2019

The work was done professionally but I thought having a confirmed appointment to change tires and a simple oil change shouldn?t of taken over 2 hrs to completel

David P.

5.0 of 5 stars

Apr 12, 2019

"Congrats to Jeff and his team. I was able to walk in, order my tires and have them put on. Was given a courtesy car to use (I'm on road for work). Came back and car was done. Felt like I was an important customer. My wife had the same excellent servic"

David G.

5.0 of 5 stars

Apr 10, 2019

Dropped off and picked up. Car was ready on time with all service as promised. Even showed me how to install new courtesy windshield wipers. Thanks.

Patrick H.

5.0 of 5 stars

Apr 09, 2019

Quick and friendly service

Larry S.

5.0 of 5 stars

Apr 06, 2019

we had our rear brakes serviced and were provided excellent service. We also had a courtesy vehicle while the work was completed. Thank you.

Ash G.

5.0 of 5 stars

Apr 05, 2019

Went the extra mile to make my experience a happy one. Thank you!

Janise S.

4.0 of 5 stars

Mar 31, 2019

Took my car in for oil/filter change. Also asked them to check my brakesNever tried to force anything on me. Backed up all of their recommendations with visual evidence.

Ed H.

5.0 of 5 stars

Mar 26, 2019

allwassgreat

Kelsey S.

5.0 of 5 stars

Mar 05, 2019

This was the only place in Kingston that was able to get a filter for my car. They were super friendly and very helpful as well. They were able to get me in even though I didn?t have an appointment and were very quick. Very happy customer and I will defini

Raymond V.

4.0 of 5 stars

Feb 25, 2019

"The service occurred on time and was completed quickly. Afterwards, a mechanic spoke to me about the car's inspection and recommended follow-up work. Some items were flagged that really did not need attention however, no pressure was applied to have additi"

Chris S.

4.0 of 5 stars

Feb 22, 2019

Location seems to be improving from my first visit for an oil change. Still need to try and get the wait time down a little for an oil change and tire rotation.

Deborah H.

1.0 of 5 stars

Feb 09, 2019

Was very upset. Went to get an etest done and my car failed. But what they didn?t tell me was that as of April 1st etest will no longer exit and because they didn?t tell me that they roped me into a diagnostic charge of $169 when if I had known I would ha

Join the Midas team at 547 Gardiners Road, Kingston, ON, K7M 3Y3

Build your future with a leader in the automotive services industry: Midas.

Midas is one of the world's largest providers of automotive service, including exhaust, brakes, steering, suspension, and maintenance services. Midas has more than 1100 franchise locations in the United States and Canada.

Midas is committed to earning our customer's trust by offerring them the expertise, value and reposiveness they expect, every time they visit us.

Positions at Midas

  • Assistant Shop Manager

  • Auto Shop Foreman

  • Auto Shop Manager

  • Automotive Technician

  • Customer Service Representative

  • General Service Technician

  • Join the Team

  • Service Advisor

Apply Now

These tires are parked in your cart!

Review your tires quote and schedule installation at Midas 

Go to my tires quote

Loading Chat...