Midas Stratford
  910 Barnum Avenue Cutoff Stratford, CT 06614     203-375-5611
Midas Stratford
910 Barnum Avenue Cutoff
Stratford, CT 06614

Customer Reviews

4 reviews Write a review
review rating Outstanding Service
I had my brakes serviced by Mike at Midas two days ago. When I got home, the key to start my car was not turning in the ignition. I called Midas to tell them what was happening. Mike came back to my house to see if he could assess the problem. After numerous attempts, he was not able to start the car. I then called Adam, the manager of Midas. He felt so bad because I had just been in that same day and the ignition was working fine before I brought my car in. Even though it was just a freak coincidence that my ignition died on the same day that I had my car serviced (and had absolutely nothing to do with the brakes), Adam bent over backwards to help me. He drove me over to the Honda dealership in Shelton the very next day and even offered to negotiate a payment deal with Honda. Adam and Mike were both incredibly professional and went above and beyond to assist me in any way they could. Their customer service is second to none and I will take my car back there next time it needs servicing. I am also recommending them to all my friends. They are the nicest guys and they really know how important is to take care of their customers. I recommend them without reservation.

Stratford, CT
review rating Good Customer Service
Polite, Courteous, Integrity, Service or repair is always done well at the quoted cost. Never an "up-sell" for unnecessary parts or work that several dealers I have dealt with always seem to do. These folks go above and beyond to be helpful.

Startford, CT
review rating Excellent Service
I highly recommend this place. I have 2000 Hyundai Elantra that I and have been taking it here for couple of years. The customer service is excellent. I specifically appreciate Chris dedication and hard work, twice Chris has stayed very late to wait or work on my car. My car was broken and I took it to a different location and they did a horrible job and charged me very high. Chris took it fixed and kept me updated on every procedure he was taking. All the staff do a very good job. Thank you Chris for the great job.

Bridgeport, CT
review rating Honest, Terrific Service - A Plus Rating!!
I have been taking my antique Mercedes Benz to Chris and his staff at Midas for several years. Given the age of my car, they cannot fix everything. Some things require a MB specialist. However, for the normal work, brake job, oil change, hose replacements, etc. they do an excellent job - thorough and fair prices - and MOST importantly, they are honest. If I don't need a particular repair or it can be done more inexpensively, Chris will tell me - a rare commodity in most auto repair shops these days!! And, his aassistant, Casey, is friendly and accommodating.

Stratford, CT
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