Bobby Is very knowledgeable and honest.
In and out quick efficient plus a happy environment
Bobby is always friendly, honest and helpful. He answers all my questions. He is also very efficient. I always get excellent service.
Bobby is amazing and one of our favourite people
Thanks for the thorough inspection
Nothing but professional!
It was a free oil change with a coupon mailed to me which was very appreciated Bobby at the counter always engaging and very professional
I have dealt with this Midas location for about fifteen years, since moving to the area. The high regard I have does not necessarily apply to ALL Midas out lets, but reflects the professionalism and knowledge of the manager, Bobby Kosko. The greatest strength he brings to the franchise is his ability to diagnose issues accurately as well as to train his mechanics likewise.
Robert is always clear and concise on what will be done and has been done. On my several visits I have never had surprises either on cost or work done.
The attendant was very polite, asking me all reasonable questions to understand the situation not inducing answers. The quote, parts that need to be changed, reasons why it could be changed and what is needed to change in order of emergence was well exposed.
I only bring my vehicle to Midas Orléans they are alway knowledgeable friendly and give great service
Always pleasant efficient service.
I dropped by on my way to a meeting to see if they could look at my car. The dashboard indicator said my low beam bulb was out. I left my car and walked to my meeting a block away. By the time my meeting was done, my bulb had been changed and my car was ready to go. Bobby is always friendly and always finds a way to meet my needs. Bobby is a big reason I keep going back to this Midas garage.
The wait time I was quoted was right on.
Bobby is the best. Knowledgeable and hands on.
The appointment was on time. They where very fast and friendly. The gentleman at the desk was very friendly and explain to use the pro and cons of getting new tire in the spring. We will definitely going to midus for new spring and winter tires. Thank you for making me feel like a valued customer:)
Very experience customer service with appropriate advices. I believe his name was Bobby.
I got what I paid for and with a smile.
On time. Efficient. Friendly.
The repairs recommended were Completely explained and with the details in order for the vehicle to run accordingly.
I went online to make my first appointment with Midas upon receiving a coupon for a discounted oil change price.I received a phone call to apologize that they were completely tied up with winter tire change demands and offered time slots in about 3 weeks.I had two cars requiring servicing so I made an appointment.Received regular reminders of the upcoming appointments .Dropped the cars off at the scheduled times between 10AM - 12 PM and the follow daybetween 2PM and 4 PM . Both cares were serviced well within the 2 noir window.Wonderful people to deal with.
Two wheel nuts were damaged during change to my winter tires. It was not brought to my attention and I had to return shortly after to have replaced. They did replace without issue so I appreciated that
Was able to book an on line appointment quickly and easily for a wheel alignment. Dropped car off night before and use the drop box. Work was done by end of day as promised and within the estimated costs. All around good customer service.
Been servicing my car at that particular Midas for years and have always been very satisfied with the service and the advice I get from Bobby.
Bob knows his customers before they even come through the door. Everything is well organized and he truly "knows his stuff". I have been going to the same site for about 30 years. If what I need done would be under warrantee, he lets me know so I can get it done by the dealership.
I was attended courteously. Received the right information about my car issues, complete quote and good service.
mechanic explained tire issue very clearly
Always great service. Bobbi is knowledgeable and makes good product recommendations. Ensures you know what work needs to be done and costs associated
Friendly informative helpful patient and offered options and advice in twrms of my own situation.
Done on time and professionally
I generally do not give highly satisfied responses unless it was out of the ordinary. Bobby at Orleans Midas is great and i trust their service.
Bobby runs an excellent shop. I fully trust him and his team to look after my vehicle.
I highly recommend Midas, Bosco(Bob) knows he's job well 👍
Easy experience, price was as expected. Knowledgable and friendly staff.
Bobby is super friendly and always communicates what to expect. It was easy to make my appointment. I told him ahead of time that I needed to purchase new rims for my winter tires and Bobby made sure they were ordered and available for my appointed time.
Cost and appointment took longer than expected
the price, the quality of parts and installation
Appt was easy, car was ready before alloted time. Staff was helpful, informative and polite.
The manager is extremely knowledgeable, articulate and friendly; and the mechanics always do a good job.
Overall a servicable visit with a straigh-forward solution in my problem and Midas told me further service wasn't nessecary. I was pleased with this and not having to spend more money. It felt like they were more concerned with beinb honest than making money and the consumer greatly appreciates this.
Went in with a problem left with it fixed.
Very knowledgeable, friendly. They will answer any question you have.
Top notch customer service from store mnanager Bobby Kosko. Explained things clearly and patiently as far as tires and rims options for my cars. I appreciate the advice provided to me for why it's important to invest in certain parts for a vehicle.
People, service and prices are fair. I also prefer small garages. Employees are very friendly which is important.
Bobby and his team are always on point!
Great service. Friendly staff. Appointment was available when needed. Service was completed in the time-frame stated. Great job from this Midas.
Great service as always no complaints
Close location, friendly atmosphere. Great prices on their specials. Honest diagnostic of any problems. I knew my vehicle was in great shape and they concluded the same.
Nothing is perfect. Satisfied is as high as I will give.
Always great service and everything explained so it is understandable
Bobby is just the best very friendly takes the time to explain everything even things that should be looked at soon so to minimize any possible future surprises
Issues were fixed in time and quite effectively. Friendly service and direct conversations.
Customer Service with Bobby and the rest of the staff was exemplary. I have been having my vehicles service at this location for many years and am highly satisfied with the service. Thank you to the staff and especially to Bobby for the outstanding service.
I always like to receive a rebate or a coupon as I am a senior. I got waht I asked for in a timely manner.
when i need work done, i can easily make an appointment. The wait time for the appointment is minimal and the completion time is very satisfactory. The cost is reasonable. I know I can also get advice on any automotive need.
Excellent service and detailed explanations of the work to be done. Knowledgeable and trustworthy staff.
The staff are very friendly. The location is very clean. Took my vehicle early and where really fast. Have recommend 3 other people. They have all gone and are very happy with the service they got. And are now returning customers. Thanks Guys great job.
I’ve been dealing with bobby at your Orleans branch for years, he is professional, polite and honest, I will never go to anyone else to work on my car, my sister and my nephew also go to bobby now. I hope he never retires
Bobby fit me in within a few days of my call. The oil change took less time than estimated. I am always impressed with Bobby's friendliness.
I use Midas for all serving on my car and never have issues. I trust them with tge serving and they are always detailed with any repairs that need to be done
Job done quickly and explained to me. I was expecting to have to do the front brakes too, however, I was told they had plenty of life remaining. Appreciated the honesty.
I am a long-term customer of Midas Orleans. I like to deal with Bobby K. He is professional and fair. I trust him. He also has a great team.
Bobby is always helpful, we have a business and time is money- easy scheduling-great pricing.
Very polite and professional. Efficient and clean. Great price
Staff was welcoming, professional, very informative with the service and billing. Accomodating with the appointment. Work was done quickly and respectfully.
Even though the job wasn't exactly what was planned, the value of doing the extra work was explained extremely well. I still got the vehicle back withing the same day.
Everything was great from the check in to the follow up calls and service!
Service was done very quickly, felt like Bobby was very trustworthy and empathetic.
This is not my 1st visit here. From the online booking to the drop off to the call to inform me of the issue and related cost everything was easy. Bobby is the kind of guy you can feel comfortable leaving your car with. I have no doubt I am only being sold what I need and trust my vehicle is in good hands
The communication from Bobby and service team is amazing. They also note things that are looking like they might need some attention soon. They never disappoint!
Ease of scheduling an appointment and service always completed in a timely manner. Manager always explains the service required. Technician is thorough in performing service.
Experienced no issues. Service was fast and easy.
Compétence, service, friendliness
Bobby gives great service and very knowledgeable and friendly
They left the spare on and put the new tire where the spare tire goes rather than putting the spare tire back in it’s place at the end.
Bobby ordered the part the day before and told me the price to expect. He also told me to expect that it would need some new clips and bolts. There were no surprises and the service was done quickly. But Bobby's friendly conversation as I waited is what will keep me coming back every time.
The team is always thorough and honest
Very friendly service. Knowledgeable staff, good advice and always with a smile
I feel that the service and parts offered to fix my car were appropriate and fair. When you bring your car to some repair shops, you are most of the time concern that they try to sell you something you do not need. That has never happened at my local Midas shop. The manager of the place is knowledgeable. I have been going there for the last 15+ years and I have been extremely satisfied every time. Thanks to the local Team for the great service
Got an appointment within a week. Was very clear on the products and price. Got an extra $100 rebate witch was a pleasant surprise. This is my 2nd visit and I’m highly satisfied. Would definitely recommend. Thank you.
A/C was acting up, and I was told it could be expensive. Because the cause was unknown the cost could add up quickly, fortunately it was the first item that was defective and my A/C is now back working like a charm. Thanks again Bobby!
I made an appointment online about a week in advance. The day before I received a reminder email with confirmation of my appointment time. When I arrived, Bob knew why I was there and the type of vehicle and service I requested. I received a call during the day with an update on pricing and recommendations for additional services needed. There was no pressure tactic used when recommending additional services and it was agreed to complete the work that was immediately required. The car was ready in a few hours and I received the call to pick up. Pick up was easy and all the repairs were explained.
I have visited this Midas for at least 30 years with all my vehicles. The service and quality of work has always been excellent. The service manager knows his customers and, from what I have seen while waiting for my car, his service is consistently polite and amiable. He keeps all of his customers up to date on what was done and what will need to be done in the next year to keep the vehicle on safe condition.I have moved to Kanata, but still go to Orleans for my car.
Bobby gives great service
I have brought my cars there for at least 15yrs. I am loyal mostly because of the service ;Bobby provides.
Our break line broke and Midas was able to take us in as an emergency in this busy spring time and repair our car within about 24 hours.
I like the location, service received, plus the employees.
Always great service and very accommodating.
Was able to get appointment within 48hrs. The machanic named Bobby was very knowledgeable and provided the best service I have ever received. My car had smoke coming from it and then would not start anymore, I thought for sure my car was a goner but surprisingly I was able to pick up my car in perfect working order just 4hrs after my appointment had started.
The manager comes across as being very knowledgable. He is friendly, polite and efficient.
Friendly and efficient. Also very trustworthy
Always great service, friendly staff and everything is explained so it is easy to understand
Bobby is always friendly, calls and explains what is going on with the vehicle, explains prices and gives options and advice.
I have come to depend upon Bobby and his team. They are professional, yet friendly and honest. I trust them with my old car.
Highly professional, courteous and kind. They understand the customer and facilitate their concerns. I have been a loyal and outspoken customer for 10 years. I see no reason to give any of my business to anyone else.I sincerely thank you and will see you in the future!
Always great service ......people are very friendly.......been having my vehicle serviced there for many years...and will continue to do so.
Bobby is the best and very transparent and fair. All companies would benefit with an employee like him
Knoeledgeable, courteous manager, competent staff.
Fast, efficient and professional
I appreciate dealing with Bobby Kosco . He is knowledgeable and honest and because of that I have been going to this location ( Orleans, Ontario) for years
The Orleans Ont location is great. Bobby has gotten to know me well over the years and he always provides top notch service. He also only recommends repairs that are actually needed instead of other shops that do repairs that are not needed.
Because Bobby explains everything clearly and is very straightforward and blunt with his assessment.
Bobby is informative and provides me with a variety of options. Mechanics are skilled. The work is completed quickly and well done.
Love Robert, always knowledgeable and friendly
I am a regular customer at this location because of the manager Mr.Kosco. He never steered me wrong. He is also very honest and is very up to date on all service issues. He runs a clean and friendly shop. In the twenty years of taking care of my cars I have never felt like I was robbed. On a few visits, he recommended I stop putting money in that car and get a new one.
No notes, everything was exceptional.
The service was quick and efficient. The staff were knowledgeable, professional and friendly. Thank you
Friendly staff. Had car ready earlier then thought. Price was far. Answered all my questions and new what he was talking about. Great service thank you everyone. 🙂
I provided a $5 off coupon that Midas had emailed me when I first arrived, when I paid, that discount wasn’t applied!
Friendly, quick and knowledgeable
You have a gem of an employee in Bobby. I've been here for many services before and he is always honest, friendly and knowledgeable.
Honest assessment of what was absolutely needed. Timely completion of the work.Courtesy pick for me to return to my car
Repair of damaged exhaust much cheaper than the repair offered by dealership.
Quality service and the knowledgeable, service oriented manager
I was informed I would receive information about vehicle email or text. I did not receive
Bobby is always super friendly when I go there. He told me it should take half an hour to 45 minutes. It actually only took 28 minutes, so I was pleasantly surprised.
I trust the owner of this Midas. He is fair and honest. They treat me like a valued customer.
Quick service, knowledgeable manager, proximity to home
Good customer service and no presdure
Send an email to schedule an appointment and less than one hour y appointment confirmation was in. Also they didn’t force any other repair.
I have been going to this Midas location for more than a decade. Need I say more?
top notch service and understanding of my needs as a customer. Thank you!
This appointment was not routine. It involved installation of an after market rear view camera. This required knowledge and experience with the wiring. Bobby Kosko (the manager) knew this and installed it such that the power for the monitor connected with a wire located behind my radio in the dashboard. This is better since it takes out a cumbersome wire to the cigarette lighter. You need experience ans skill not always available from others to do this.
The people where very very friendly and treated me like a valued customer. Thank you guys.
I trust Bobby. He is fair and takes the time to explain what needs to be done. He has great interpersonal skills and runs a great garage! I've been taking my car there for a few years now and plan to continue.
I have been going to Midas for many years and was always very well served and my vehicle well serviced
Bobby and the team are excellent at completing all work discussed. Always great service
The tech was able to resolve my issue with my exhaust pipe and muffler but was surprised how loud the completed exhaust sounds
The service has always been outstanding. I have been a customer at the St. Joseph Street Midas location for the last 10 years or so and have always received exploratory service. I wouldn't go anywhere else. Thanks to the management and service techs for your exceptional service.Diane
This location always meet my needs and is very knowledgable
I've always dealt with midas for my car and am always satisfied with the service at that particular location
Been going to Midas for years, nothing bad to say.
The team called me back to get me in a day early. Very amazing service.
Friendly service, on time for the appointment, showed me why they suggested to change the air filters.
I like the professionism of this location.
The associate that helped me was super communicative and clearly knowledgeable. I didn't feel like he was up-selling me, rather I felt like he genuinely wanted what was best for my car. He wasn't pushy, which actually encouraged me to ask for more advice/pay for additional services during my visit. Also, the whole experience just felt seamless. It was my first time at Midas, and definitely won't be my last. Felt really taken care of - can't say the same about everywhere else I've gone. Would love it if my feedback got back to the manager - from Rola with the 2015 Lancer.
Great services, the person took time to explain everything very clearly and try to minimize the cost of repairs on my car. He also showed me pictures of what were needed to be replaced (as I wasn’t there to check).
Bob was professional and very customer oriented
Your service associate named Ken at the Midas dealership on St Joseph Boulevard in Orleans Ontario was amazing!
I've been with Midas on St. Joseph at Jeanne D'arc for over ten years and I've never, ever run into a problem. Bobby and Jen, who I normally deal with are always friendly and always answer any questions I may have. The technicians know what they're doing at all times. I would never go anywhere else for service on my vehicle.
Bobby and his team. Friendly. Efficient. On time. Flexible. Honest. Engaging. Thorough. Reliable.
The service manager, Bobby Kosko, is exceptional. He's the best service manager I've dealt with in 35 years. Also, the mechanics working with Bobby are highly skilled and very professional.
My service at this location has always been great. Bobby is of great help when I have an issue with one of my three cars. All his staff are also very helpful. Going in the shop is always pleasant which is why I wait for my car when I go in.
Honest, efficient, good communication.
Service as specified when took my appointment, very quick turn around and detailed communications to me on what to consider aside from the 2 service points I was coming in for.
I completed the whole survey only to find at the very end that iam not even eligible to enter the contest because iam not a citizen of the US. I take Back my score and give an overall 6/10.
From many visits to other garages I found Midas to be very clean, the intake person was friendly , personable and efficient. I didn’t feel rushed and was treated like a person I received an informative update to what was needed and the expected price point . The check out was efficient and friendly
They called other locations to find tires to fit my car, had them shipped from Toronto, and booked my appointment to swap the tires on my car. They did an oil change at the very last minute at my request without hesitation.
I purchased new tires and rims for my new car.Bobby took the time to explain that I could also purchase other items to avoid a light on my dashboard. We discussed my driving habits and he answered all my questions.I highly valued his opinions and services and will be back even though I have to drive from downtown to Orleans.
Always feel welcome, the owner is a great guy, honest
Easy to schedule an appointment and work was completed on time.
Easy. Drop it off. Pick up later. No surprises. Happy
Bob explains clearly what needs to be done. He is professional and thorough.
Bobby is client service oriented and always delivers.
Promt, courteous, competent service at a reasonable price.
I am always happy with the service at Midas, the staff are knowledgeable and friendly and the wait time is acceptable. The service at a dealership is poor and they are always up selling which never happens at Midas and this attribute is very favourable.
Kenn was very helpful and accomodating! Him being at the helm made it more easy to navigate. All the mechanics were acting very professionally. When everyone is professional you trust more your Car is in good hands!
Bobby was amazingly helpful and no pressure. The work was great, and the booking process was easy.
Bobby is the best, very informative, polite, goes the extra mile for his customers.Been a great 10 yrs with our vehicles being serviced at this location.
speed, good advice, friendly service, knowledgeable manager
Good people. Good service
The cost 1800 dollars. I nearly fainted.
I like the fact that the tech looks the underside of the vehicle over and advises me of any problems.
Bobby at the St Joseph location is wonderful. He is very knowledgeable, friendly and goes out of his way to help customers and find solutions. I am always happy with the service at this location. I have not been to any others.
Bobby always takes good care of me, he is friendly and honest in his recommendations
I always get the best service and value for money here. I trust the people here to provide the best service and always receive good feedback on potential future issues that may need asdressing
Bobby runs a great shop. I trust this Midas dealer!
Being treated like a person fast quality work at a reasonable price
The manager was very helpful
I have dealt with Bobby on three separate occasions and he has always been friendly and courteous. He takes the time to explain the options and make recommendations. Always a great experience.
I called to book an appt. for winter tires; Bobby spent hours on the phone to ensure by checking with Genesis that he could change tire size on the winter tires. He then asked that I come in to make sure the rims were acceptable. My car was ready same day but unfortunately I could not pick it up. He ensured me 'my car would be moved to the garage. Extremely satisfied.
Manager was friendly, to the point!
Great service. Respectful to me as a women. Explains everything to me. Let’s me know what should be done in the next few months. Go in fir one thing but they look at the whole vehicle. They check everything
Competent and professional.
Bobby and his team are beyond professional and never disappoint. They explained everything with ease.
Price of labour of 9.99 that was charge that I was not aware off. Other garage do not charge this when completing an oil change.
Muy buena comunicación y muy profesionales
Problème non expecte et ils m’ont répondu immédiatement
Straightforward and honest service…exactly what you want from a garage.
Easy to schedule, completed in reasonable time, clear communication.
Very friendly staff, fast service with quality.
Service was faster than I expected and the customer service was great
I have been a long time customer of this particular Midas location. I feel that I can trust what they tell me and rely on them to deal with the issue well and in a timely fashion. When I purchased my current (used) vehicle several years ago, there were issues with the brakes from day 1. The dealer had the car in for service twice after my complaint and found nothing wrong (unable to duplicate the problem, nothing wrong on visual inspection). Frustrated, I brought the car in to Midas. They found the problem within minutes and were able to correct it.
Amazing staff. Amazing manager. great experience
They were very honest with their findings
Bobby is very professional and friendly, love this guy
I felt I was not be riped off like the dealerships makes me feel .they kept my informed told me what it costs and only fixed what needed to be thank you midas
Appointment was provided within 2 bus. Days from day I called, service was very prompt and communications very clear and complete regarding what the problem was.
Integrity and trust of Bobby and team at this location.
As always I find the service to be timely, the staff to be friendly, polite and informative and the cost to be reasonable if not downright cheap compared to other chain stores pricing. I've been going to my Midas location for over 10 years since they saved me stress and over $1000 on my first repair bill after being on my own for the first time in my life
Timely, available, fast service.
As always Bobby is very professional and knowledgeable. I can trust that he will give me an accurate assessment of the needs of my vehicles.
Compassionate. Squeeze me in even if there where fully book. Needed brakes change and had schedule appointment for my elderly mother the next day. Thank you it is greatly appreciated.
The service was excellent and the price quoted was in line with the job done. No surprises and good recommendations on how to avoid the same problem in the future. Very friendly staff.
Midas provided quick service at a reasonable price. Bobby at the front desk is very knowledgable and offers excellent service.
Bobby at midas Orleans is awesome. Friendly, trustworthy and honest which is hard to find in the automotive repair industry these days
Bobby has a city wide reputation for honesty. I have been coming for 15 years and will keep coming. You may find the work cheaper somewhere else but you will never get the quality, guarantee and straight talk that you get from Bobby.
Bobby Kosko is courteous, competent, knowledgeable, friendly, he makes this place work!
Going to Midas for a long time excellent service always dealing with Bobby at the reception
Appointments are always on timeEverything is explained well so it is understandableAlways friendly service
The manager always goes above and beyond to find solutions, explain issues clearly, save me money where possible. I've been a loyal customer for 5+ years now.
After moving to Orleans ~ 15 years ago, I tried multiple service providers.About ten years ago I came to Midas Orleans and have never left. Honest, competent (and honest) service.Great!
The trust factor - Bobby has been our go to service expert for years.
I being going to this store over 10 years always get good service and very helperful manger bobby.
Very happy and satisfied.bobby was great
I go to this Midas at 1951 St Joseph Blvd, Orléans for all my auto services. Always treats me great, super service, book an appointment car is done with in the time they say. Would not go anywhere else.
The service manager is excellent at communicating what the problem is, how long it will take and what the cost is? He also lets me know what needs to be done right away and what can wait until the next visit. This straight forward, honest approach is why I keep returning to this Midas location.
Always feel like service provided is explained as well as explains what other service my car needs at the time but there is no pressure to do all the services in one visit.
My issues were resolved quickly and efficiently. Friendly service I can trust, a relationship built over many years
The staff are friendly and approachable. Willing to answer any questions
I was there maybe 30minutes for my oil change. The manager explained to me everything when the did the check on my car and explained to me what issues me car had (broken wiper blade on the back of my car) and offered my solutions. Once finished they drove my car to meet me at the front where I was standing which I was happy about as I felt very valued and they even apologized for adjusting my seat( I am very short and the mechanic driving my car into the shop from where I was parked had to move the seat back). Which I was absolutely not upset about because he was doing me a favour driving the car in for me while I waited inside. The experience was good and I really enjoyed being able to understand the report he gave me as he went over it with me since I don’t speak car and wouldn’t have understood that report without explanation. The manager and I spoke while I waited and we had a good conversation about our favourite car brands. The manager ( I think his name may have been Robert) is very personable. Good job Midas you just gained a new regular:)
Had a coolant leak which they had trouble finding. They added a dye and found the leak. Fixed it. Costs were up front and no extra charges. My car was in the garage a short time.
Mr koska le proprietaire est tres attentif a ces client et tres honnete.
JohnnyCashFishedStreamers
Bobbie is always professional, friendly and polite. This is the place where I alway bring my car for service. I trust this Midas location (Orleans ON).
The service for the oil change was very quick. I was in and out in 20 minutes. It was easy to book online. The best part is I found a coupon online.
I'm always treated well at this location and the service is great.
Very friendly manager, honest, discloses all information in a customer-friendly way. Prices are comparable to other locations.
The guys know what they are doing. Call to advise if any issues before they fix it. I have been going there for a few years and will keep going back
I value the service Bobby has been providing over the last few years i have been taking my vehicle ot Midas. He provides options and i ahve the impression he honest and starightforward
Ylur employer Bobby is very helpful & offers explanations
I have had 5 cars serviced at this Midas location over a period of years. The service has always been excellent and prices reasonable. many thanks to Bobby and his staff.
This is just a great place to get your car serviced. Bobby is very knowable. Give you an appointment and the work is done in a very timely fashion. Been going here for years now. Very happy and satisficed with the service
This is the most honest car repair place I have ever found
Bobby Kosko at Midas Orleans always offers professional service and solid advice when asked any questions about the products or services of Midas. We have been going to this location for 8 years and are very satisfied with all services.
From the phone call to make the appointment for a safety check and oil change the staff was courtious and professional. The attendant was very informative on what I needed to know, there was no hesitation or hidden cost he was straight forward and respectful. I will be back and will also recommend you guys. Thank You for the prompt and professional service.
Très honnête, très professionnelle
I have been going there since I moved here. Bobby has always been very helpful, friendly and honest. He knows I'm on a budget, and let's me know if something needs immediate attention or if it can wait
great service and repair time
Have been a regular customer of this location and have no complaints. Friendly owner and fair pricing.
Was way overcharged. Was charged $110 for a regular oil change. I have only ever paid max $60 for every oil change, I contacted the location and nobody has ever gotten back to me. I want a refund for the overcharge.
Bobby (the manager) is a pro! I’ve been getting quality service and advice here for 5 years! Never overcharged. Vastly better experience than the Oil Changers across the street!
We always receive excellent service at this location and have been going there for years.
Best experience overall. Rob is my favorite. Great advices, very knowledgeable. I trust Midas better than the garage of the make of my vehicle.
I am a returning customer over and over. Bobby is very accommodating, gives advice but doesn’t pressure you into anything.
I spoke with the front desk person--Bobby--and I dropped off the car, I was contacted when the job was done, and he explained a potential issue with my car in the future. It really means a great deal to me that the issues are so we'll explained.
The Midas location I go to is managed by a highly experienced individual. Midas only does the work that isnecessary, unlike the official dealer who may do other work that is not yet required.
I deal with Midas all the time. great service, friendly, cost effective, and my local service area.
East to book a timely appointment; fair pricing and friendly service
They took the vague description I provided and managed to troubleshoot and solve the issue within a reasonable time period with prices clearly stated and issues explained well
Service, availability of parts, customer relations
Bobby Kosko was very friendly and helpful. He answered all my questions. I have referred my friends and family to this company.
I drive 20 min to get to this location because of the service
Bobby is extremely knowledgeable and has a large clientele that know him when they come for servicing
I love the service very friendly professional and fast
Ive been a returning client with both vehicles for many years. Always enjoy the honesty of Bobby and the rest of the group.
Knowledgeable manager and technicians, friendly and courteous, rapid service.
I have been using this Midas location for years. I trust Bobby and his staff to be honest with me.
Been dealing with the St. joesph blvd, Orleans Ontario location for a long time and Bobby Costa specifically. He’s the reason I keep coming back. Friendly, honest, knowledgeable and professional
friendliness of stafftimely work donegreat customer service
We have dealt with Bobby in Orleans for years and he is not only knowledgeable and very polite but the service is excellent.
I trust Bobby Kosko and his team.
I have taken my car to this location for many years. Bobby and his crew always provide excellent service.
the manager, bobby, is A+++
Bobby is such a knowledgeable person, he is always happy and friendly, available to discuss my vehicles issues or my concerns.
On time. Fast and friendly service
The attentiveness you receive as a customer at this location is beyond anything anywhere else. Bob called me back before he said he would and communicated with me during my service. He also pointed out a filter that needed to be changed. Excellent service! I will definitely be back and definitely tell my friends.
I have been a regular at this location for years because of the excellent service and the good advice from Robert and also have never been disappointed with the work being done. The whole staff is very kind and knowledgable.
We have been going to midas in Orleans for years for all repairs and tire service and have always been extremely satisfied. Robert is courteous and always explains if something needs attention!!
Robert the service manager is knowledgeable, professional and honest. Hard to find in our service garage's
Always great service and everything is explained so it is understandable
I trust Bobby! Always good service.
Been coming to this location for years. Great service and honesty is hard to find in a car mechanic. Will always go back.
the staffs experience. the ease of the procees of buying and having the tires installed. there was no surprises. just enjoyable.
The staff communicated concerns about other service I may need to schedule but didn't force anything on me. They were clear as to the possible issues and made sure I knew exactly what I need to look for if I decided to schedule my next appointment to take care of the issues they outlined for me
I purchased and brought in a bolt on part to be installed it was a job that should have taken less than 1 hour to complete. The final bill for the installation of the bolt on part was over $400. A completely unacceptable amount for the job that was done.
I have an 8 year old Subaru that’s developing issues and Bobby and his team give me excellent advice on repair options
Excellent customer service always accommodates to fit me in to their busy schedule. Have highly recomended this business to friends, family, co-workers.
Friendly service I have been going for a number of years at midas on st Joseph Orleans I have complete trust when I deal with Robert the manager I rather go to Midas than my Infinity dealership
Have been dealing with this midas for quite a number of years.
Quick and efficient service
Not my vehicle and addressThis is my son? veh. Wrong email also phone # etc. His name is Eric
Bobby was awesome at keeping me in the loop and even pointed out an outstanding issue that had deteriorated since my last visit.
Always great service everything is explained clearly and the staff is fantastic
Bobby K. is the reason why I come to this location. He is always friendly and takes the time needed to communicate the repairs needed on our vehicle and the options available to me. His team is incredibly efficient!
Bobby is amazing. He provides good advice and explains things very well.
"My car started making loud noises, so I figured there was something wrong with my muffler. I made an appointment and brought it in. Ken and the Orleans team kept me updated every step of the way, letting me know my options and answering any questions I had"
always get great service that I can trust
This location goes above and beyond for their customers.
I was told prices and options ahead of time and give prompt service