Midas Glen Carbon
  3903 S. State Route 159 Glen Carbon, IL 62034     618-288-1900
Midas Glen Carbon
3903 S. State Route 159
Glen Carbon, IL 62034

Customer Reviews

3903 S. State Route 159 Glen Carbon, IL 62034
17 reviews Write a review
review rating Superb service!!
Had a appointment this morning for a oil change & tire rotation. I was greeted with a warm good morning & smile by Sharon ( sorry if spelled wrong), which these days is hard to find people that seem to enjoy their job! She was very knowledgeable as well as being friendly. Brandon(my technician) came and got me walked me through a couple things, he was equally as polite and friendly, took his time to explain a couple things to me, I didn't feel pressured at any point in our interaction, he told me what else he was going to do and told me about how much longer it would be. When he was done he came in, smiled told me I was all ready to go, he had pulled my car directly in front of the door, I paid and walked out thinking WOW what a GREAT customer experience. This all may seem simple to most people but being in the customer service industry for well over 20 years its a big deal to me to see outstanding customer service still exists!!!! I will be a customer for life at the Glen Carbon Midas!!! Thank you for starting my day off with a smile!!:)

Glen Carbon, IL
review rating Just Another Satisfied Customer
Great, simply great. I had never had such exceptional service. With competent and friendly staff, I will definitely come here again.

Glen Carbon, IL
review rating Fast, fair & friendly
Best experience with a car repair! I called for an appointment, they got me in that same day. The person on the phone was friendly, professional & informative. Mike Lee diagnosed the problem, took me out to my car and explained the problem in a way I understood it. He offered solutions and left the decision up to me. He was knowledgeable, helpful, and friendly. They were able to do the repair right away while I waited. The waiting room was very clean & had free Wi-Fi. Excellent experience!

Glen Carbon, IL
review rating Beyond Excellent
Service was awesome and the employees were beyond helpful. I was shown my problem and it was taken care of very professionally. The part time Office Manager was totally awesome too. She went way beyond her duties to help me. Thank you! Judy L.

Glen Carbon, IL
review rating Amazing Service
The staff at the Glen Carbon, IL Midas is amazing. Superior customer service. Knowledgable and courteous. Went in for a muffler repair. Service department took me back and showed me exactly what was wrong with the muffler. Instead of trying to get me to spend a lot of money on a new muffler they offered cheaper repair options. I left spending only a fraction of what I thought I might. They took the time to explain all the options and we choose the best one. Thank you for a great experience

Glen Carbon, IL
review rating I will NEVER go anywhere else!
I have went to the Glen Carbon Midas for years, and so has all of my family. They are a family owned/run business, and you can certainly tell that by how they treat their customers. They have amazing customer service, they worry about their customers and do not EVER sell their customers anything that they do not need. There has been times that I took my car in expecting to pay for a repair, and was told that it was something else and was no charge. If you are looking for hard working, honest, down to earth people..then you need to visit this shop. Lisa D.

Glen Carbon, IL
review rating Glen Carbon IL Awsome Location for Services
I would Highly recommend this location, I always choose them, they are extremely courteous and kind and are always trying to help find a way to please or help a customers with there vehicle needs. They always value there customers, and alert there customers on future problems which I personally enjoy to actually see a part that is actually bad before they remove it, and the explanation they always give me on cost and labor and how long it will take. Awesome location

Glen Carbon, IL
review rating I will definitely recommend them
When ever I have issues with my vehicle, I always go to Madias in Glen Carbon. They always work with me no matter what type of situation I may be in. Rachel, the office manager is always helpful and she shows great concern towards any situation at hand, which depicts great customer service. The mechanic who worked on my car today was Matt. Matt was also patient with me and did a great job changing my rotors I will definitely continue going to Midas in Glen Carbon.

Glen Carbon, IL
review rating Great Local Business!
The owners and employees of this shop get it---they provide great services, are honest in their advice and feedback, and stand behind their work. I have had multiple cars worked on for different reasons, always the same service.

Edwardsville, IL
review rating Great People, Friendly & Professional
I have 5 people in my family and we all have cars. We take all of our cars there and will continue to do so. They work with you and are always willing to explain everything to you. The front desk lady's are very nice and professional.

Glen Carbon, IL
review rating Very Impressed
I cannot express how grateful I am to Midas in Glen Carbon for the amazing service experience I had with them. I never imagined getting a tire fixed on a rental car would be such a hassle, that is until I spoke to Rachel at Midas in Glen Carbon. She was absolutely the most kind, most professional, and most confident individual that I dealt with all day across multiple companies. Rachel is obviously a huge asset to Midas and as a result of her customer service I will continue to be a loyal Midas customer.

Edwardsville, IL
review rating Great Service and People
After another shop gave me the run around 20 years ago, I went to this Midas and I've been going there ever since. The people are great to work with. They only fix what needs to be fixed and they'll go out of their way to make sure you're happy with the repair.

Glen Carbon, IL
review rating Great Service, Better People!
I was traveling cross-country when my alternator died on me. I was towed to this shop not knowing it from any other in the area. The service provided was EXCELLENT!! Not only was my car (a 1990 Mercedes 300E) repaired for a fair price, but when the part needed for the repair was unavailable until the next day one of the owners (Anna) found a motel room for me. They dropped me off that night and picked me up the next morning. These people do great work and genuinely care about their customers. Thanks again Anna, Mike, Rachel and Jake!

Glen Carbon, IL
review rating Great!
This is the second time I have been to this Midas and I will continue to go there. All of the staff is so friendly and professional. I love that they don't try to over sell me on extra things that I did not come in for.

Glen Carbon, IL
review rating Excellent Service
I brought in a repair estimate from another auto shop and the problem turned out to be something different and less expensive. The service tech showed me what the problem was and I feel like the repairs I got were what I really needed and not more than what I needed. Everyone was very friendly and pleasant. Also the store and bathroom were very clean.

St. Louis, MO
review rating love it
Everyone at this location is so nice. I will always take my care there. The mechanics will come talk to you and show you if they find anything important to let you know about your car. They are professional and actually seem like they care and enjoy their job. :)

Glen Carbon, IL-US
review rating Running like a kitten
I haven't had a car in about 6 years; it's going to be sticker shock on any maintenance for awhile. When I brought my car in for the 60K check up my service tech went through everything he looked at and then went through it again showing me what I might be able to wait on, what I should have taken care of right away and why. He explained what each part did and the different options available for each part. Putting $500 into a car is hard, but knowing I've got a lot more life in that car now, feels pretty good.

Glen carbon , IL-US
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