Jay and the team were great. They worked on my car and I am very satisfied.
Service was good, and the guys was very helpful
Friendly, competent staff. Good management.
Jay and his team was great
The parts took an extra day to get in, not the store's fault, but they could have let me know sooner. I went in expecting to pay around $500, it ended up being $1600, but again, not the store's fault, there was extra work required. They offered a payment plan, which was great, but they had difficulty setting it up which delayed the process. I'm not unhappy, but there were a few things they could have done better. I would give them at least 90/100, and will happily tell others about them & return when required, as I already have.
Jay mapped the entire process and he delivered what he proposed with appropriate billing!
I have always appreciated the integrity of the staff and the quality of service that is always provided. I can trust the judgement of the management.
Everyone is very friendly, the office area is very clean. I was able to sit comfortably and read while waiting for my car. They explained what was wrong and how much it would cost (generally) and I was in and out in no time!
I was givin a quick quote which was exactly what l paid . I was given options regarding a timeline in which the work needed to be done . Friendly and experienced sales rep . Email pictures with work needing to be done was awesome
Jay and his team explain everything well. He is clear with expectations and timelines and gives advice but doesn’t pressure you. My daughter has had car issues and Jay treats her fairly and doesn’t patronize or dismiss her.
We have been using the Clayton Midas for all our vehicle needs for 7 years and are always very satisfied. Jay, the manager, is great! He lets us know the price in advance and if anything changes he communicates with us before proceeding. He is knowledgeable, friendly and professional.
The manager and staff are very friendly, well knowledgeable, and professional worker as well as the mechanics.
they were very thorough and caught on some maintenance my car needed that I wasn't aware of and I appreciated it as my last oil change at another company never looked at my car and they swapped my tires as they were put on backwards. only thing I was annoyed about is I booked an appointment even had it confirmed I showed up and they have no record of my appointment. thankfully they were able to still see me
Great customer service, Friendly staff and knowledgeable.
Paid for a full wheel alignment. They were able to do the front wheels but not the back. My steering wheel is was not centered after,
I experienced an issue with my vehicle after leaving the location but returned to have the staff look at it. They listened to my comments and found the issue and resolved it very quickly to alleviate the concerns I had about the issue. Having good customer service and support is something I really appreciate and will come back and have already recommended this Midas location to family members based on my experience
Labour's costs too high. Especially to replace the brakes
The service team inspected the vehicle and found issues that needed immediate attention. They were extremely helpful and explained the issues to me. I’ve never had service this good.
I feel that it’s more expensive than other shops I’ve gone to
Jay and his staff were really friendly. I appreciate their helpfulness and knowledge on the things that needed to be done with my vehicle. I was satisfied with the overall experience. Thank you.
I had the catalytic converter stolen and needed assistance.Midas arranged towing, ordering and installing the part.They arranged for a courtesy car as well.Friendly helpful service that I have come to expect from the staff at this location in Cloverdale.
It was the ease in my ability to make an appointment.
They told me what had to be done but the time it took was 3hours longer than told. I went in for an oil change at 9 and got my car back at 4.
Great customer service, quick turn around from drop off to pick up. High quality of workmanship
Jay explained the issues with my vehicle. There were a couple of critical ones, the bolts on the tire rod were loose from other work performed on my vehicle when I was involved in an accident. He had to do a wheel alignment but gave me documentation to take to the other shop in hopes of reimbrusement. I need a hot oil flush after they discover some sore of "leak". This is not urgent but will be done on the next oil change. Also the tire tread is low and he has given me a quote which looks favorable and I will be strongly considering getting my tires from him as well.
The person at the check in was very friendly and knowledgeable. He took the time to see what the problem was, so that it could be corrected; which it was.
Have known the staff for many years and know of their integrity and ability to service my automobiles with my welfare in mind. Staff are always available to accommodate my needs during my visits.
Courteous and trusting service provided by Jay. No unusual upselling.
Jay is an amazing rep for your company he is knowledgeable polite and makes sure u are taken care of . His standards are high and that is reflected in his service
Easy to arrange a drop off time and picked it up when I was advised it was ready
Jay, you went out of your way to make sure that everything was working well with my car. The experience was friendly and you explained all the costs. You listened to my concerns. Thank you!! I will be returning for my next visit. Thanks again
Both services have been a 'no stress' appointment. Very good communication with all, so we are all on the same page, ask of the 5 Why's, and give best options available.They even vacuumed my truck, I was so pleased, I also brought their employees and boss a treat back. The cost is fair, which I have never felt, taken advantage of. Down to earth and good sense of humor too.
I have used this Midas in the past and found it to provide excellent service. Jay is very good in explaining the time frame and cost.He reviewed the past history of the car and we discussed doing a tire rotation.I feel I am being treated in a fair and honest manner when I use the Cloverdale Midas.It is also a 15 minute walk from my house so I don't need anyone to give me a ride to or from.
I came in for a wheel alignment and dropped off the car, tech called back after 1.5hours and said sorry could not complete the work the car needs a wheel bearing and some other things. That's understandable, a bad wheel bearing will throw off the alignment so no issues there, I told him I would change that myself. The real issue comes with the price point and time for the work that was done. I paid $80 for a visual inspection, not even a mechanical inspection, when all I asked for was a wheel alignment. The tech did not communicate that even if something was wrong with the car then the service could not be completed when I had dropped off the car, then proceeded to charge me $80 for a visual inspection which I did not ask for. As well 1.5 hours for a visual inspection is far too long, zero nuts or bolts were taken off, why is a visual taking that long, I've been to other shops and they do not take 1.5hrs for a visual inspection. Considering I booked this appointment well in advance the time taken was unacceptable, and the price point was too high.
The brake caliper has fluid leakage, the quality is poor, and it only took seven months to leak. I paid again for the labor cost in order to repair it. The price of car parts is even more expensive than that of car dealerships, and there was no mileage tip after the last maintenance or oil change. In short, every maintenance doesn't satisfy me. Although it's close to home, I probably won't come back again.
They replaced my engine and other parts, communicated very well and did their best to inform me and save costs where they could.
I purchase 4 new tires, and 4 days later , right-head tire is flatd because of incorrect installation.
My vehicle was accepted right away and the mechanics started to work on it immediately. I expected it to take couple of days but to my surprise the work was completed in one day!
Please be more agnostic of timelines. Also, as it was getting late than promised time, no call was made
My family has been frequenting this Midas location for several years now. We consistently receive great service at an affordable price. We appreciate the friendly and professional manner the staff treat us. Highly recommended this Midas location
The job got done in a timely manner, service was friendly and informative. They made the process seem seamless. I am already planning to take my other car to them for servicing soon.
The shop manager Jay was a pleasure to deal with, he provided 5 star customer service. Very happy with the quality of work that was done on my vehicle.
The workers are always very helpful. They explained my options and what services I needed for the safety of my car, which I appreciated.
I booked both of my cars in, dropped one off the night before so it would be available for tire change the next day. Then the next day brought over the other car for tire change and drove the first car home. I am satisfied because my midas was able to accommodate both cars so close together.
I have been coming to the Cloverdale location of Midas for all our car needs for the last 7 years. Jay is very professional and well informed. He always takes time to educate on why any specific service is needed or not needed.
The Cloverdale location was highly recommended to me by a friend. I called about a tire patch and they told me to come in approx 30 mins. The service was fast reliable and I was extremely satisfied
The man at the front desk was amazing, friendly and professional
They completed the brake job in the time they said they would and for the price they sadi they would, and everything is working fine.
The manager Jay was super friendly, knowledgeable, great communication.
All work was done efficiently, and up to expectation
I've been going to this location for years. They always explain everything to me and perform my service quickly. They are very friendly and helpful.
Fast, efficient, friendly service. This location offered a service that I couldn’t find anywhere else - I needed a catalytic converter theft deterrent put on my car.
Communicate the cost of parts prior to ordering. The mark up on the parts was ridiculous. Fort 2 rear brake pads the mark up was 65 percent higher than the Napa website. Midas does not pay website prices so thinking probably 80 percent and Midas has 2 extra pads. Water pump was marked up 60 percent so probably 75 to 80 percent.
Jay is great. Have been dealing with him for years.
Always treat me fair and clearly map the process required to fix vehicle
I really appreciated the thorough diagnostics test done on my vehicle while it was under repair. They also topped up my fluids for me and advised me of the future services I may need for my vehicle. They never pressured me to buy anything which is a bonus and I ended up rescheduling another service from them. The associate was easy to talk to, was very friendly, and was able to book us in right away. I will definitely come back for all my vehicle needs.
The price for this oil change has almost doubled since my last visit 6 months ago so I may have to shop around as I’m on a pension and that’s disappointing as I’ve been enjoying great service since I started with this location
location was right on highway and parking is so less. very dangerous when you come out of parking on highway
My intake was good, Ken was very helpful. From that point on Jay took over my repair and thats when things started to go bad. I have a dated e mail authorizing repairs by me that stated by Jay, that the rebuilt trans. was available and install would take "about one day" That was January 20, i did not get my truck back until Feb.3. On Feb 3, I found my Trans. skid plate in a bag on my back seat so i left my truck overnight and returned Feb 4. On Feb 4 i took pictures of grease smudges on the back of the pass. seat, both the front pass. and driver carpets and the drivers door panel. I contacted Jay on the 4th of Feb regarding these issues and have not heard back as of Feb 12. I paid $4,200.00 for this service and am extremely disappointed. I hope to hear back from you with a solution for this.Thanks Al Robinson
Very helpful staff. Prompt attention and action for service.
the team was very helpful in keeping me up to date with what was happening with the car. I appreciated that.
Very courteous and knowledgeable and helpful. Explained everything well and thorough and what needed to be done!
please do more communication before do the job
Easy to book online and quick service
I’ve been to this Midas location a few times. Each has been good. However on my previous visit before this there was a small issue that eventually was resolved. On my next visit they took very good care of everything to make sure it was perfect.
Friendly and very good price
Tried to do service not needed on my car
Very professional and job well done. I’ve never felt as though I was being taken advantage of.
Good work. Keep it up. Jay is really good.
I came in for my oil change this is my second time at this location, however instead of filling my car with 6L of oil they put in 8L and charged me for the 8L when i asked them why they charged me for 8L they said thats what their system showed. I paid and left and I called me Land Rover dealership and they confirmed my car takes 6L. I came back to Midas to tell them they put 2L of extra oil in my car which could damage my range rover engine. They were not apologetic or anything at all and made it seem like it was my fault.
Staff are very pleasant and courteous
Jay has been working on my vehicle for two years … never disappointed
Very friendly, best part was the clear communication of how long the process would be (getting new tire, going through warranty, etc). This allowed me to schedule around my life and not have to wait around without a vehicle. Much appreciated, will reccomend and come back (have been using them for years)!
Patron at Surrey Fraser hwy location
Book appointments that they can commit to. Should not take 4 hours to do an oil change and tire rotation. Especially when rude comments are made about how everyone is an expert when they cant even get simple tasks done in a timely manner
Great customer service when calling to make an appointment. Very well organized and descriptive about what the issues are as well as what potential issues are arising that could be a hazard to myself or the vehicle.
I have been accessing this Midas for many years and have received first class treatment each time that I have used their services. This has also been true of other family members and friends I have referred to this Midas location. Much of the success of this Midas has been clearly attributed to the management and staff who have been conscious of my needs and have been ready to provide both general and specialty care for my automobile needs.
Great service, explained everything to me and gave me options.
Great, fast service, no appointment. How can it get better than that?
I had a slow leak in my tire. it was so handy to just drive up Fraser Hwy and when I saw the Midas location I pulled right in. My tire was patched up within about 20 minutes and I was on my way. The whole process was quick, convenient and great value. Thank you. Ill be back with any other service needs.
The overall time to do the breaks
The price was reasonable, service was done in a timely manner and I experienced no problems
From the moment I spoke to Jay at the front desk, to the time I drove my vehicle away, I was treated by very courteous and polite staff interested in servicing my vehicle.I posed a somewhat obscure problem to Jay and he and his staff located the issue and repaired it quickly in addition to an oil change.Over the years I have used this local garage to have my vehicle serviced and repaired and have been completely satisfied.I trust their judgement and their honesty.
The manager I believe he was was awesome
The Team at this location is extremely professional and open to discussion. I recommend this location for all types of service work
Had a brake service done about 2 month ago and spent approx $1500 for the repairs. The brakes started squeaking shortly after the visit. I thought maybe it would go away but didnt so I arranged to go back for them to check it out which they did. The fixed part of the problem under warranty but then I was also told I need to pay another $400 for front brake pads. I just had brake work done 2 months prior and now they say I need another $400 worth of work. I was not happy.
Jay went out of his way to help source a custom part to complete the repair on my Ford Flex.
Tech couldn’t tell the difference between disc and drum brakes. Don’t really trust the inspection done and will need to get another elsewhere. Unimpressed with the way it was handled.
the price was good and it the job was detailed. I liked the link to with pictures to any issue they found.
Oil change done with perfection. Thorough inspection done and the report was sent as a link which can be stored. Transparent pricing.
I didnt get my email summary of what happend in my appointment
Friendly service and able to schedule my car repair quickly that week.
I am not highly satisfied. They could have done better with appointment timing and the service they can provide.
The staff was very welcoming and was honest with the service. They were honest how busy they were and was concern about when I needed the car back. They were considerate and open to answering any questions I had.
Jay is always highly informative and has given me a heads up on future tire sale which I appreciate… and being a woman I’m treated with respect and honesty… thx
Jay and the team provided excellent customer service and communication.
Price was about 10% higher than I projected
Please do a thorough check on the fault raised by clients. I reported that my fog light has blown and the OM did not do a check before handing over the car to me. The price is unreasonable
The customer service was excellent and the ease of booking an appointment was all top notch
Great guys there. Easy t book an appointment nd they do a nice service. They give recommendations on needed additional service if it is needed, but they don't harass you about it.
Making appointment online was very easy. Reply to confirm appointment was very prompt. Felt very welcomed when arrived. Price was clearly communicated right away. Suggestions for extra repairs were made & discussed. Very satisfied with the entire experience. Employees were very professional. Will definitely return.
Jay and his assistant were friendly, informative, professional and willing to take time to explain what had transpired during the oil change.
Don't even know how to torque tighten an oil pan bolt. It was leaking. Even the odometer KMS wasn't captured properly, instead used trip kms
Frank was awsome in my inquiry on the phone. He was so efficient & profeessional that I booked an appointment. Customer service is very rare on any level these days..Frank greeted me in the parking lot as it pulled in.. WOW !! Just a delightful experience... Please give him a raise, as he deserves it.
Frank and his staff were 100%
Top notch professionalism. very impressed
The service was super friendly. Everything was done quickly. Options were well laid out. Pricing was detailed. Communication methods are optimal.
Called in and talked to Frank who was extremely helpful so i booked appointment and when arrived at appointment we got to visit with Jay who was extremely helpful and friendly as well....Made the wait much better and time went quick...He explained a few questions i had with what was getting done and helped with getting me signed up with the credit card. excellent customer service at this Midas!!
The people were super friendly and assessed another issue in my car for me as well and when the quote was super high they did not push for me to spend the money on top of the money I spent unexpectedly on tires. They gave me a ride to and from work after I dropped my car off and they were very professional
Frank, the guy at the front desk was very entertaining, polite and was pleasant to talk to..
The was little late to us and they went above and beyond to make it better
Great customer service and friendly staff. Would recommend this location and will be back with all our service and tires needs.
I called for an estimate. The estimate they gave me was exactly what was charged. I asked for one more thing to be poked at and fixed at a reasonable amount
Great price and very great service as well and super friendly and hardworking employees
Frank and Jay ALWAYS make the time to get me in asap. Most cases are even same day. The inspection is done, estimate given and never a surprise at the end.I have sent several people their way.Both family cars are looked after by them and they are very conveniently located to us which helps.
Frank at the cloverdale location was very honest, open and communicative. He guided me as I do not have much car knowledge and was kind and straightforward. He did not pressure me to fix everything on my vehicle but gave me a list of the musts versus the things that can wait!
As soon as Frank answered my call until I picked my car up after the shocks and suspension was replaced, I was kept in the loop about time and price.Very friendly staff and my car was completed earlier than expected.
Rare car super hard to find parts for, Frank did a great job in finding the parts and being extremely transparent with the prices. Awesome work
Very friendly, helpful staff. Work was done in the time stated. No hidden costs and pricing very reasonable.
Jay was friendly and was very clear with a price estimate.The work was done quickly and I am very satisfied with the work so far.
Great customers service and hospitality
Every single person I talked to was highly knowledgeable, caring, and kind and made sure I understood everything they were talking about and kept me informed of everything they needed to do
"Great service and very efficient friendly staff had car in and was fixed and returned in under 3hrs had a belt, oil change and a broken metal pan repaired Ask for Frank "
Frank was a very friendly fellow and explained everything and was up front with cost of repairs great location and did repairs in around 3hr very impressed
Frank was awesome tech checked breaks Found the problem and fixed it Awsome invoment
Frank helped fix my mirror for free when I got into a minor collision. Thank you Midas. I?ll recommend Midas their service above and beyond.
It was done fast and I had no problems.
Frank was very forthcoming and accommodating. He is not pushy about required services.
We have been coming to the Cloverdale location for 4 years for all our vehicle needs. Jay,Frank and the team alway keep us in the loop and do good work!
Frank was too good and provide excellent service. Thank you frank for your excellent service and hardwork.
Frank the at desk was very friendly and honest. But so is everyone that I have dealt in this location.
Great communication, and explain exactly what was needed to be done.
I was very happy with the way Frank explained the services and pricing and the expected wait.The communciations before, during and after the service were the best I've encountered at any service centre in years.The courtesy inspections revealed an issue with brake rotors, which were replaced at a differnt service centre just 10k kms prior, which was astonishing. The way Frank sent/ showed pictures and explained rhe state of the rotors was very professional, and he was not pressuring us at all.(I have booked an inspection with the Service centre that replaced them to see why they have rusted and pitted so badly in just 5 months/10,000kms)Depending on the integrity and service of this other service centre in hiw they respond to the prematurely worn rotors, I will have no hesitation going to Frank at Midas on 185 st/Fraser hwy, Surrey
Explained service and products clearly. Repairs / work was done on time and matched the estimate.
The technician from Midas that dealt with my exhaust was very knowledgeable. He filled me in on his recommendations with a reasonable price and completed the work both quickly and professionally. I will be back again for my next service.
Only cost is the issue, otherwise all good even guys were really good. I got same service from somewhere else with less price, that's the only thing.
"Busy shop, but they still took time to attend to each client and made sure they were okay. "
"great service, reliable, transparent, timely and friendly."
"On a recent trip to the coast we encountered a breakage in our exhaust system. Went to Cloverdale Midas. Frank and staff went above and beyond to get us back on the road.They were efficient, professional and extremely courteous. I highly recommend them. "
Had alignment done. I appreciate the quick accommodation and turn around service for my vehicle. Frank was professional to deal with ( pricing was what was quoted. No hidden pricing etc). I would recommend him for mechanical services.
"very friendly, clearly state the issue"
Staff there are on the ball Fit me in last minute For rear break job they showed me best to worse senerio for price and went to work on it Great job from everyone there Karnel packer
I was very pleased with the service from this place. I will definitely return there for my next service. I will recommend them to my friends and family.
First time I've been to a service place in Langley where you get speedy response and a specific time when they would be making the repairs along with the quoted price. Friendly professional staff and honest pricing make it a great place to get your auto re
"Just moved to the neighbourhood and needed a mechanic shop to fix and service my cars, came across Midas who?s new manager treats people with respect and fix the car with honesty in timely manner. Definitely recommend them and give them ????. "
"I?m very disappointed in Midas, I got my back brakes done two years ago and I was told they probably won?t need to be done again because back brakes last forever but now back and front need to be done ( apparently) I asked for a quote and it was very high,"
"Absolutely the best automotive shop I have ever dealt with. Frank and Jay are extremely knowledgeable and explain everything about the job to be done. I was fortunate enough to give them a try a couple of years ago, and glad I did. The technicians are top "
"Not appointment needed, fast service"
"The seasonal service and checkup on my car was done on time and as quoted. There was a recommendation for the next service in 6 months or 10,000 KMS and I was out the door! Fast, efficient and reasonably priced. That's all anyone wants!"
I would NOT recommend this location.1) Estimate was done and I was informed the price and I asked if the car would be ready at the end of the day - I was assured it would be. Set price and set time by Midas.2) I was called 30 minutes before the shop closed
"great service, amazing and kind workers!! "
"My work colleague needed her tires replaced and after contacting Jay at Midas, he immediately researched what was available and economical. Within a few days, Jay had secured 4 new affordable tires which were mounted on my colleague's car affirming his sen"
"Jay and Frank at Cloverdale Midas are top notch, great service and quality work.Would recommend them to anyone great local business delivering great work and service."
"Always great service ,advice and info on my vehicle "
The staff were friendly and got the job done in a timely manner
"After having several bad experiences with dealership services, glad a neighbour recommended Midas close to home. After a breakdown, Frank and the team repaired the issue quickly to get me back on the road at a reasonable price and in the time promised. If "
It was my first visit for car service at Fraser Location and the guy frank gave very good customer service gave me estimates for everything in advance and good discounts too.
Not all Midas's are created equal. Frank and Jay truly have The Midas Touch. Jay corrected issues with the trucks computer and sensors. And then booked me in again the next day for a follow up since he squeezed me in at the end of his day on a rather emer
Thank you Frank for the great service. Breaks are working well. I appreciate all the work you put in.
Thank you so very much to Frank for great service and for being very friendly and accommodating. I would highly recommend this mechanic.
"If I dont get it least $400,000 soon one of you are going to pay with your life ????????"
I was told that it would take 30min to change the tire but it ended up 2:30 late.
Should have known when I told a friend I was going here she told me her awful experience... a rip-off and not kind staff. I knew something was wrong with my car and they over exaggerated what was going on with my car. I had it checked by my dealership they
I am very pleased Midas did a great job on replacing my back brakes on my car. The price was right. I feel safe knowing my back are done right
The manger was accommodating on very short notice. The detailed inspection report is very well done and informative. The work was completed as promised
Great service quick and thorough. I will be back.
Great people and accommodating to my emergency needs
In dec last year midas replace my breakpad m spent almost 1500 thats days after 10000 km now after one hour drive when m pressing break car give noise m talk 2 times in shop but they say everthing ok why my car gives noise its very painful when u spent so
"My daughters car died just down the road so had it towed to Midas.Bad idea...... The battery was dead and wasn?t charging, we told them we tested it the night before ,they said it was the starter,... I have never had any trouble with it so I told them to p"
The Chwk Midas was so amazing to me and my dad and our vehicles so when I moved to Cloverdale I thought I?d go to the Midas here. Both visits left me feeling ****** off. I?m never going back and recommending no one else does either.
They didn?t waste any time got right to the job friendly staff would recommend this business to anyone
I got my tires installed from store here at fraser highway and 184 and during quotation I was told that you guys give warranty for 5 years and 96000 kms but when everything was done and I asked for warranty card then they denied and said its verbal only. S
Great service and i will be bring my vehicles to you instead of the dealerships.Thanks again and have a merry and safe Christmas and New Years.
Was told its was going to take an hour to repair my tire, ended up taking 40mins was very quick and professional. Thank you for a quick and friendly visit
"Brought it in for a diagnostic, or rather to comfirn what i knew was wrong and let then fix it, 1 replaced battery terminals without my permision, and revers the leads so original battery wont work batter - ""i just bought the battery for 200$ Rather than p"
Awesome staff & great work! My car is now in good shape! Thanks to midas for a very good job
"Went for an oil change and check up scheduled at 10 am. Had to wait until 1pm to get my car back, only for them to say there were 3000 dollars worth of problems to ""fix"". Took to dealership, turns out car only needed about 100 dollars of small problems to "
Great service!! Explained everything so that anyone could understand the issues.
"I first took my Smart car as I was told by the manager that they could work on it. When I got it back they did not do any of the inspection as part of the oil change, as they said it required special tools. Had to take it back again after calling and they"
I was very pleased with the service and promptness. The gentleman was also very informative. I will recommend and come back
"I had a great and safe experience at Midas. They take great care in social distancing and cleaning the vehicle before and after. I did not appreciate the email at 5 am on a Sunday though, but that is not the shops fault. "
"Forgot to mention location in my previous review. It's on 104th and king George, surrey. "
"Had made appointment for the oil change week ago. As I walked for my appointment Manager Bobby greeted me. I mentioned manager about my appointment, he then said ,are you sure your appointment is today. I then told him it was made week a by him. It seem"
"Charged me $260 to tell me that my car is fine, which in turn resulted in my car breaking down the next day. Please educate your staff. "
Oil change was fine. They unplugged my dash cam and did not plug it back in. This could become an issue in an accident.
"I took my vehicle in to get my winter tires put on which they did right away. Additionally the Service Manager walked me through other work that was needed, gave me quotes and talked about what could wait and what should be completed fairly soon. This wa"
"Fast, reliable, highly recommended"
Every fall I have the heater core back flushed. If I don?t it seems to take longer to heat up. They suggested a rad flush last fall which I wasn?t sold on but did anyway. It didn?t do the job last fall so I specified back flushing just the heater core. Whe
"After they sold me 2 new tires I wake up the next morning to a completely flat brand new tire THEY installed, of course they're closed for the weekend so I'm stuck with no car... I managed to inflate my tire but the air doesn't stay in the tire, so I have "
"First time I had been to Midas, and was very pleased with the excellent servie I received. Told me my car would be ready in 1 hour, and it was sitting outside waiting for me to pick it up. Would use this Midas shop again. Very pleasant staff."
Great service and fair pricing!! My goto place !
"I brought my car in to get new brake pads. The tech informed that my caliper was ""seized"" and that I would need a new caliper for about $400.00. I have had no issues with my brakes, no pulling, and my car is about 4 years old. I had taken my car into the F"
oil change took 6 hours and then they handed me an extensive list of 'required repairs'. I asked for an estimate and they said they would email it over.. been 3 days and have yet to receive it. Was very surprised about all of necessary repairs.. last tim
"Took the car in ,Jay was very friendly the other person behind the desk should not be in customer service...the car was diagnose. One of 3 parts that needed to be replaced and the other 3 by me. Car still running ruff and engine light is back on. Lots of u"
"your service is so bad,charge almost doue i never come back"
Oil change was done on time.
I went to the Clayton Heights location to get a tire repaired and told them they could keep the car all day. They did it within an hour.
"very expensive bill at the end of job, parts needed marked up a lot, noticed grease on the outside of vehicle again which was cleaned off, coupon given on mirror had DEC 31,2004 expiry date for $5.00 off lube/$10 off over $50 repairs."
"good repair, very expensive bill at the end of job, lot of time bargaining over bill, found parts needed were marked up a lot, noticed grease on outside of vehicle and got it cleaned off"
"This is a follow-up to a previous rating, as new light has been cast.I had assumed that Charlene was the manager, and wondered previously as to why I would not be compensated for non complete work, but as it turns out, it is Jay who is manager, and he had "
"I really like Jay (had done good work on my muffler in the past) and Charlene (cordial), the two managers at Midas, so I used a $39,00 oil change coupon, but then things got rather expensive, time consuming, and irritating. Charlene convinced me that I als"
Was to have Synthetic Oil but they only did a standard bulk oil change. I was not charged for the Synthetic. They also peeled off my work parking sticker to put the next service sticker on. Will discuss with the Manager at my next visit.
"I needed an exhaust repair just before going out of town and the Clayton Midas shop squeezed me in the same day. Quick, and exactly the price they quoted me. I highly recommend Clayton Midas!"
Fast service. professional and knowledgeable staff .
Nice guys and gals. It seems they know their stuff.
Called and talked to Jay who got me in and out same day with friendly people and great service.
Fast service on tire rotation. Information on brakes given in great detail on condition etc. No service need right now. I will come back for further services as needed. Thank you.
Excellent service. Very accomodating.
Good service - fast. We were looking for a close reliable repair shop. Think we found it.
I brought my vehicle in after hearing noises out of my steering column. Fearing a hefty bill I was relieved that the issue was minor and not too costly. I told the tech that I appreciated the honesty and that they have earned my trust for my continued bu
charlene Dobersein of the Langley location was excellent!! So friendly and kind and knowledgeable and got me in right away very efficiently. She is an unbelievable asset to the business* the work was done quickly and thoroughly and affordable. All the staf
"The Reception was friendly and profession , they call and advised for the additional work that was needed. Two concerns , one of the they did not replace the wiper blades , which they had advised needed replacement .Second , one of the fog light brackets w"
Play professional dead extra when they didn't need to awesome job
"Charlene took care of me and got me in and out so I could get back to work! I will be coming back based on that experience. Best, Phil Jones "
"Every issue we have had, Jay is quick to help us out and has gotten us out of multiple jams. He always explains the issues and works with us to find the best resolution for us. I value his honesty and his suggestions. I would recommend this Midas location "
Thanks for your inspection. Good job.
Great service will go again
"Great experience. The staff are wonderful at explaining in terms I understood with respect to filters, etc. I will definitely be returning to this Midas Shop"
"It was done on schedule and on time, so we can plan our day. "
They went the extra mile to get me the tire for my car. Excellent and transparent.
Jay and the auto tech who did the maintenance package on my mitsubishi on sat morning thx alot for squeezin me in and for doin the maintenance and letting me know what it needs or not awsome people and company i will be comin back for more car maintenance
"I would recommend this Midas location to anyone. Jay, is very helpful and honest, I have had a couple of great experiences and appreciate the service. I?ll definitely return."
I had a great experience with this location. Jay provided amazing customer service in a timely matter. I am very pleased with the quality of work and professional service. I am happy to recommend this location and return with my vehicle. Thanks Jay and tea