Dropped vehicle off the night before. Did not receive estimate until late afternoon of next day, day 1. Authorized repairs expected to be complete the next day, day 2. I got a call late on day 2 saying the part was not received and it shou0ld be ready on day 3. Repairs completed on day 3.
I spoke with Jeff over the phone about my problem and he rough quoted me. I walked in and was dropping my car off and picking up a loaner with in 5 min. He told me they were swamped and still got my pads and rotors done within 3 hours. The customer service was excellent and I felt my business mattered!
My visit went very well. The staff was extremely friendly and communicated with me very well, updating me on the status of my vehicle
Very Friendly staff. Work completed as requested and on time.
Time after Time and Visit after Visit with multiple family cars Our Midas has never disappointed us!
Scheduling was easy, they told me up front the cost, they had my car in and out quickly.
Communication and professionalism
Friendly team and got my issue fixed much faster than I thought.
Courteous personnel. They didn’t seem to have a PC brain lobotomy. Knowledgeable. Common sense social etiquettes to just mirror client personalities. Competent. Didn’t price gouge me, which makes me come back. Realists to know the World is kind of jarred but doing the best they can. Great staff! Pleasant to be around!
Jeff explained things well and was great at communicating during the entire job. They did just want to provide the best solutions to make the vehicle solid.
I was worried about finding a trustworthy, affordable mechanic and Midas exceeded all my expectations. In addition to looking at my brakes and telling me they were still good (Even though they had been squeaking), the associate at the front waived my charge to look at my car. I couldn't be happier, and I will come back to this location as soon as my car needs something new! Thank you!!
Associates were very friendly and helpful.
It's a nice, convenient franchise with competent people.
Tony was very welcoming, friendly and explained the process and all that would be needed for the repair, as well as how long it would take. All the employees I talked with are friendly and helpful. Definitely coming back!
We have been coming to this store for 10+ years. All of the staff are friendly and knowledgeable. The communication is solid, and they let you know the most important items to take care of first.
Location unable to determine cause of problem and repair it. Nonetheless, everyone ws helpful from receiving a loaner(s) car(s) and regular communication regarding the progress. Ultimately the crew accepted that they were unable to resolve the issues, suggested taking vehicle to the dealership, and di not charge me for the diagnostics and time they had put into the vehicle. Would have preferred that the vehicle got fixed, but the staff did what they could do and provided a fair resolution. I've been happy with my experience at this location and appreciate the honesty and fairness.
Jay was incredibly helpful. In an area that I know nothing about, it’s helpful to be dealing with someone you truly trust.
I have 2 identical vehicles, and I'm getting ready to sell 1 to a good friend. My friend suggested this place, as I usually have my vehicles serviced in the mountains, but I wanted to accommodate her in a timely manner, and I respected that her family has been customers for many years. I made an appt for that vehicle on my day off. I was so pleased with their service, that I asked if they would work in my other vehicle for the same services, possibly on the same day. THEY DID! Everyone is friendly, competent, completely open on pricing, and I was, seriously, blown away by their knowledge and amazing customer service fitting in both of my cars in the same day, 1 without an appointment. I will highly recommend, and I have found a local place for when I'm in the city (I commute back and forth). Thank you so much Jeff, Jay and everyone! You were amazing!
Should not be installation charge when your own battery fails one year into the 5 year warranty,
Had an appointment for an oil change and tire rotation. Asked for a quote on brakes. The people at the front desk were very helpful/friendly. I explained that my car would sometimes shake when braking at high speeds, so I understand why a mechanic had to take my car for a drive around the block to test my brakes. But the way I watched the mechanic drive my car was unnecessary speeds/peeling out I can’t imagine how he was driving my car where I couldn’t see. I also got my car back with items from my gloves box all over my floor that they didn’t feel was worth their time to put things back where they came from, which is extremely rude. My car also stinks now! It smells like oil or something was spilled in my engine and there is a terrible smell when I start my car. Never coming to a Midas again.
The staff are extremely helpful, kind, and patient. They made a very bad car situation so much better through their knowledge, work, and compassion.
I got a flat while I was out and brought the car to Midas and they were able to help me and I was out back on the road under an hour.
Great communication and friendly staff
Service attendants are friends & nice. Price was comparable. Time for service was good.
I was satisfied. In my opinion the technician could have told me a little bit more about what exactly was done and why it was necessary.
I had an issue with my car that needed to be checked out and they had me come in without hesitation.
Jeff Smith and all the guys at this location are GREAT! I trust their work is always of the highest caliber and I don’t feel like I’m getting ripped off in the process.
Everyone was friendly. The cost was explained thoroughly before they got started. Nothing extra was done that I had to pay for. The cost was fair. My brakes seem to be working fine!!
Staff at this location have been helpful and friendly on 2 occasions.
See previous comment about being charged for an alignment
Very fast service. Friendly employees. Services explained clearly
They always treat me right.
We will always come to this Midas. Exceptional customer service, honesty and great work! They thought we may need a belt but when I picked up the car they said, nope, you don't need it! Now that's honesty!! Love it in this day and age when I can trust a business! Great job, Jay, Mike, Jeremy and Dave! Thanks as always! The Whetzel''s
The whole team at this store was and is always professional.
Jeff was very nice. Explained the process. Thank you for the loner car.
Please understand the vehicles you are servicing. My GTI was topped off with a "universal" coolant that was explained to me to be fine for my car. I found out the next day that that is not accurate. I had to spend $300 to get my coolant flushed and replaced. Depending on how this is resolved will determine if I ever use Midas again.
I had an immediate need on the weekend while I was installing a lift on my truck, they helped on walk in notice
I was impressed with the customer service. I needed a tire repair inspected and unfortunately the tire could not be repaired. The service desk person took time to help me in order to expedite my timeframe. He also showed me the damage so that I could decide when I thought I should replace the tire--which meant replace all the tires for balance purposes. It was a bummer to have to replace 4 tires at about half life, but I was grateful to be fit in and treated so well when they were clearly very busy. I have had the run around with other places in the area for a tire puncture before. I'd go here again.
When I l look purchased the snow tires at this location’s n, the change out was free as part of the purchase. Now they charge and current charge keeps going up, currently $100.
I have use this mitis shop for many many many years. Jeff has always been an excellent person to work with, and knows his stuff, and I appreciate his honesty and willingness to help out in Bend over backwards when needed.
Daily turn around is essential for my businrss
Very nice and informative explained everything well will be back for further service
Jay was knowledgeable and helpful during my visit. My car was fixed in a timely manner. The waiting area was very clean.
Extremely knowledgeable and integrity
Availability of reservations, excellent safety check, quality oil, knowledgeable front office, and excellent records on this vehicle which I've had for 10 years.
Efficient and informative
I was not advised that my repair was completed. I noticed my vehicle was in a different parking spot and had to ask the desk if my car was ready.
Don’t talk to women like they are dumb.
They gave me a walk-in quote that was accurate, got me scheduled quickly and they did great work. Everyone was friendly and the work appears to be well done.
Went smoothly. They established trust. Price was close to quote. Have not had enough time to evaluate the repair but so far it seems as promised.
The honesty, dependability and communication of the midas team is unbeatable!! I am always happy with the work I get when I get my vehicle serviced. They take care of you like family and that's hard to find these days!!
Tony and Jeff were very professional and friendly. I felt that the customer service was top notch and I am loving how my jeep is handling after the new tires and alignment!
Tony was amazing. She helped me immediately and knew that I was very upset. He was very kind and helped me as fast as he could. I really appreciated it.
Pricing seemed fair, place was clean, they confirmed my appointment minutes after submitting the request
Great service friendly people
Workers that aren't lazy, a more smooth process implemented so an appointment for an oil change doesn't take 2.5 hours
Been using Midas for year for all my vehicles
Work done on time at a fair price
Ryan was great. I requested an online quote. He called me within 30-minutes. Once I dropped off the car he kept me informed.
Jeff is always extremely helpful! His customer service and commitment for satisfaction is incredible! Was great to get a phone call telling me my tires were ready for pick up, would definitely recommend mitis for any of your automotive needs!
Prompt Friendly and Professional. They diagnosed the problem and fixed it in a timely manner.
Round-Of-APaws, Bradie Allen
The crew completed the service in a timely fashion and I'm thrilled with the guarantee! They even went above and beyond in finding loose tierod nuts-not part of what they were there to do-and tightening them for me! Much appreciated!
Timely, friendly. Updated me as to where the care was in the process. Great!!!
They got us in. Even without a reservation, they inspected the vehicle. They were not sure if they were able to do it today, but they called me back and said it will be ready.
The front staff of this location are the absolute best. Would highly recommend anyone in need of service to visit this Midas!
Brakes squeaking on car. Took car in to be evaluated first time. Problem not resolved. Took car in second time and problem resolved.
Jeff helped me out and was genuinely so kind. He was direct and extremely helpful.
Arrived at location 20 minutes early, appointment was at 10am. Truck wasn’t taken into work bay until 10:30am. Didn’t think that an oil change and a transmission fluid change should take over 3 hours! Called Jiffy lube and asked them how long it takes to do a transmission fluid change and they said about 45 minutes, and an oil change about 15 minutes max! Jeff said he told me it could be 2-3 hours when I checked in but I only recall him saying around 2 hours.
Make sure the lug nuts are all tight and to make sure that they put my wheel locks back on it was missing and I had vibration for my front left driver side rim and tire butterflied I had to have a tow truck company come out Jack it up to tighten the lug nuts and put it on the tow truck we discovered because the ball joint to pop out I had a lot of vibration when I put over to the side of the road in the parking lot
When I first called I booked an appointment for an oil change and inspection and the manager Jeff got me in right away but he offered a discount in my oil change without me even asking which was nice and they gave me a list of things I would need done but didn’t hound me so I felt comfortable picking what I knew I needed that was most important - New battery, oil change, brake fluid, windshield wiper, 4 new tires and an alignment so I spent a lot on my visit but I knew I needed things done. When I went there For my apptmnt Jeff was on vacation but they guys I spoke to were very informative and I did get more discounts after asking to see if there was any promos and they were very awesome about it. The best part is they got everything done in a great time frame. I will be back when I get the lights telling me I need more work done. I found this Midas on google and checked their reviews I am glad I did they are great.
The staff is knowledgeable and friendly. The service is good and fast. The pricing is competitive. Not always the best but the service is good and guaranteed. I also get a loner so I don't have to wait for my car to be fixed or serviced. Bottom line why is that I trust them over someone else.
Jeff and all the employees there were friendly and helpful. I have been looking for a car repair service provider, and at last, I think I've found one 😊😊
Job just got done in the necessary amount of time. Staff was helpful and very informative about the problem with my car and fixed and replaced all necessary items on the car.
The service overall was very professional.
Guys at the front desk are friendly and explain things about the service.
I booked my appointment online. Was immediately contacted to verify all information. Every employee I worked with was very kind. They got my car back to me quickly, My brakes feel great 👍
Everyone here does a great job communicating with us during the process. They were unsure of the timing of completion, and were able to get my car back to me before promised. Above and beyond...
Could not get a replacement strut and get it installed for 5 days.
Great customer service. The workers were nice, helpful and knowledgeable.
I can always get a quick appointment. The staff is always friendly and thorough. Always honest about what you need and should prioritize. Always a loner car if I need it. All in all a pleasant experience for a worrisome venture.
first visit, great experience
I have been coming to this Midas for around ten years and have always had excellent service. Ben assisted me this time. He was very personable, professional, and knowledgeable. Thank you, Ben! Also, thank you to Jeff and Jay for allowing me to drop by last Saturday. - Katherine
I have used this Midas location for over a dozen years with several vehicles. They always do a great job. I trust them to tell me exactly what is happening or what the issue is. I highly recommend them. Jeff and Jay are terrific.
I was told that both tail lights were out. I stopped on the way home and bought some bulbs. When my husband checked to see which lights were out there was nothing that didn’t work. Why was I told that something was wrong? Trying to add on to the service?
Reduce cost, multiple options for replacement parts, amount of labor for very simple tasks like replacing light bulbs and redundant tasks, fact that it cost $50+ dollars for a evaluation of the car even though I told them what the issue was and running the diagnostic test takes less than 2 minutes
My need was for a quick repair on a tire. This Midas shop was close...and I'm glad it was. Tony Ulibarri was my contact...a great employee and representative for this location.The work was quick, efficient and completed within the time frame and cost explained to me. My only complaint would be that when the tire was remounted to the rim, the "soap" that was used remained on the tire and rim. I would liked it better if it would have been cleaned off....not a biggy but...
This location provided a very high level of productivity
everything was done as promised. Staff was courteous and friendly. My vehicle was serviced and finished as promised. I am very satisfied with having my car serviced at the 8050 S. Broadway Littleton, CO location.
Great team and friendly staff! I appreciate the care and communication from this team!
The service was great and explained everything clearly.
I was greatly appreciative that a Loaner car was given to me to utilize while they were working on my car for a couple of days. I had no other means to get to & from work without it! Very Friendly & the Manager Jeff has the knowledge & experience in his field of work.He knows how to run a Midas Shop & Manage his Staff. I will definitely recommend this Midas Location to all of my coworkers, friends & family when they need auto care services.
Good communication and decent price for service
Jeff Smith the manager is very experienced and knows what he's doing
I scheduled an 11:30 appointment. car was not worked on till a little after 12. It took another hour to get the oil changed. I did not ask for a vehicle inspection but it was performed. I did not expect to spend two hours getting my oil changed.
Quick and friendly and professional visit
Ease of getting the car in for service. Clear and complete communication.
It was a good experience all the way around!
Friendly folks, got right to it, on time, delivered the price quoted.
They were very nice and professional. Knew their stuff.
Our service representative was very kind and thorough
I go to this location because they have a great master mechanic working there. He is honest and I trust in his judgement.
I have been utilizing this Midas for a few years now. The one thing that keeps me coming back is the great communication they have and their honesty about what needs to be done on my vehicle. If I can not afford to have all the work done, I schedule appointments to get it all fixed. They are professional, friendly, and understanding.
got the job done quick and efficient at a fair price
This location is highly professional and detailed. Quick turn around with diagnosis and high level of confidence in labor. This Midas location is superior to other (closer for me) Midas locations.
I stopped in just to see when I cools get in for an appointment. Manager said we’ll pull the truck in to to take a look to see what the problem is. I thought that was great, just to know exactly what the issue is. But then he went above and beyond and took care of the problem in under an hour. Great service.
Friendly Customer Service, explained all options and costs. Great attitude of personnel.
The service was excellent and timely with great care
Took mechanic a while to start on project after apptmt time passed
Very professional, the job was done correctly.
“J” or “Jay” was wonderful ,conversations on the phone just overall great experience with him
Very open with communication, very willing to answer questions. Very accommodating to to fit me into their schedule.
You will have to change your business model. I don’t trust that you were tell me what I need for my car. In this case it was because you suggested a tire rotation with every oil change and that is twice as often as the car. If you are trying to get us to pay for additional service this way, I can only imagine other way if you were also trying to do the same thing. Breach of trust!
I told staff my service was not urgent, yet still completed job the next day. Thank you Jay!Bryce F.
Jay was very helpful when I called first thing in the morning with an emergency going on with my car. He got me in first thing and had my car looked at ASAP. He called throughout the maintenance to keep me updated and made sure I understood what was happening. Will always recommend them!
friendly and familiar. they remember their customers and treat them respectfully but honestly
Excellent service and communication
The staff was helpful and very good with communication. I will definitely be returning to this shop for further services.
Jeff and Jay do a great job. They did the needed services and then gave a very complete total evaluation of my car. They made some recommendations, but didn't push me to get them done.
Brought the car in for a wheel alignment. Was told that I was scheduled to drop the car off overnight even though I made no request when scheduling. Took about 45 minutes, and it seems that the car is actually in worse shape than before (even according to the alignment charts provided).
Jay and Jeff are great. I feel confident my vehicle will be well taken care of and it will be done so at a reasonable price.
They took the time and the effort to find the complex problem being caused by a GM recall service problem. They advised me to go to a dealership to have the recall fixed for free. They advised me what to say to the dealership and gave me paper work to back up their conclusion.
Good staff, solved a problem at much lower cost than other shops.
Manager Jay runs a turn-key operation. He is friendly and knowledgable.
Quick and friendly service
Everything was efficient and zero wait time. The guy in there even told me about a discount code to use which was very nice of him.Def coming back for my all car service needs.
I had to change my appointment time and they didn’t have an issue with it. When I came in they were quick about me getting in. Although it took a little bit of time to diagnose the problem, they got back to me and finished the service within the day. This was a huge plus, we only had one car and they worked very hard to help us get going again. Thanks!
We trust this Midas location for all of our automotive needs. They do a great job explaining what is needed and service it at a reasonable cost.
Jay had excellent customer service. Some times these days, customer service is lacking. Communication was great.
I loved how easy it was to schedule the appointment and how well the employer explained to me what exactly was going to be done. I appreciated the different free services that were also offered to me during my visit and am extremely satisfied with my overall experience with Midas. I would definitely recommend others and will return there for my next service.
I dropped it b/c I was dragging a piece of metal from a skid plate under my vehicle and the service techs opened the doors before they were officially open and removed the dragging metal w/o me having an appointment. All quickly, efficiently and at no cost.
The staff members were helpful and friendly. I felt like my car was being checked over professionally and I was confident in their workmanship. Previously I took my Mini to the dealership for service and was treated very poorly. I’ll only use Midas in the future.
I had to return the next day because the air pressure tire light was on. On return I found out that to much air was in the tires and the light had not been reset.
I have been going to this Midas for years and am known. Always good service.
Work was top notch, service was top notch.
The check-in and check-out associate was very polite and informative. He knew what was done to my car and what was recommended. At another place I went to recently, that customer facing person didn't pass on a service request, then couldn't tell me if it was done, and had no idea about the service that was performed. I asked a couple question and was told I'll have to go see, but never did the knowledgeable person speak to me. At Midas, I sat outside during the appt. I couldn't hear what the EE were saying, but they seemed happy, one was very friendly to a person that showed up for tire air, and I like how I could view the garage and people rather than hiding them away.
I have been a customer at this Midas for almost 30 years. They have always taken great care of my cars. I highly recommend them!
Midas was willing to schedule quick service for a tire flat repair at no charge. Previous visit to this same shop saved me $200 for a windshield washer repair vs standard shop rates.Great staff also .
I trust this Midas Center, and that is why I return with my vehicles in need.
I have an older vehicle (1970 Mercury Cougar) and many shops are unwilling to work on it. Jeff was willing to work on the exhaust, researched the best muffler set up, got me scheduled right away and finished the work in a half day.
I was originally told that I may have a problem with my alternator. They tested the alternator and said I just needed a new battery and was charged $300. This did not fix the problem and when I brought it back in they told me that I now had to replace the alternator. had they originally just replaced the alternator I may not have had to pay $300 for a new battery.
I interacted with Jeff and Jay and they were excellent. They are kind, personal, and keep the process moving. THey are thorough in their assessment and care of the vehicle. They communicated by phone and text to alert when there was a decision to be made. I cannot recommend this Midas highly enough.....it is a place you can trust.
Fantastic communication from start to finish.
Actually fix the problem that the vehicle was brought in for
The oil change was completed within an hour. My car maintenance schedule did not supply information about when to change out struts and shocks but the associate did inform me.
Jay was very communicative on the issues of my vehicle And a level of service as well as the courtesy that I received there was clear and compassionate
Great customer service, attention to detail and good communication addressing our vehicles issues
I had to get two tires mounted. I had the tires already purchased from somewhere else. The tires where off the vehicle. I called several different places and nobody could mount them for me that day. The soonest I found was a week away. That would not work I needed my car to get to work. Midas had me drop off my tires and they had it done within a hour. Awesome
I have been taking our family cars here for 11 years now. They are trustworthy, and always professional. I have always felt comfortable with all employees of this location. I feel they have always done their best to be fair and never felt taken advantage of.
Very convenient. Guys were very friendly and explained what comes with the oil change and price was on point with other oil change businesses. I’ll go there for my next one!
I am highly likely to return and selected highly likely. Perhaps there's a technical issue with the survey.
handled immediately, done in 25 minutes...battery out battery in.
The manager there is amazing he has helped me now two times when I brought in my vehicle in. The first time I had service at Pep Boys and they unbolted my sway bar he showed me that and he took care of it. The second time was today Christian brothers did my oil change prior and they left the cap off to my tranny fluid very disappointed in Christian Brothers will not go back there ever again and contacted them immediately it cost me over $200 to fix their stupid mistake
I only use this Midas for my vehicles. Jeff, Tony & Jay are exceptional!
We have worked with a Jeff for years. He does what he says and we trust him. A winning combination.
Asked specifically if they work on hybrid… the said they do… and after Getting the report they said “unable to check hybrid” under the battery title. That’s the biggest reason I brought the car in!
I needed a new tire and it was available and taken care of within 1 hour, without an appointment that was fantastic!
Every time I bring in one of our vehicles for service it is completed professionally and at a fair price.These guys are great!
It was an exceptional experience: timeliness, professionalism, kindness and trustworthiness.
Strong odor under car. Asked to have that checked out and a safety inspection. Found a dead snake and removed same. Two air filters replaced. No charge for the snake removal. We are, as usual, very happy with Midas!
I drove in on a whim, Ryan came out of the bay to see what I needed, I asked him about wheel alignment, he was HONEST! At another place Ryan was familiar they had done a wrongful wheel alignment and prior over costly repairs, what they stated was borderline theft.Ryan told me the truth!! And fixed what I paid for at the other place; also I have called the other Chain Repair store, insisted they give me a refund. Plus, I have already given out your card to others stating you & Ryan were trustworthy and excellent service, in and out very rapidly.
Everything was perfect!! Great communication and I feel I trust these great guys!!
For the past 7 years, Jeff has always taken great care of me and my cars. The Midas @8050 S Broadway, Littleton has Great management and mechanics!
They answered my questions and performed the service timely and as priced.
No appointment. Jeff looked at car right away. Gave me a loaner car and checked my car out the next morning.
Great oil change with tire rotation
always a great crew and timely service but when I dropped off my truck the associate failed to notify me that they close early on Saturday. knowing that detail on when to have a ride in place would have gotten everything squared away. still a great shop!
Jeff was awesome, he helped get my last car repaired quickly and I will continue to come back for the service, honesty, and knowledgeable staff.
As always in the past the service was very good.
Great communication. They let me know the easiest way to upgrade to a dual exhaust.
The guys at this location are so nice and incredibly knowledgeable, excellent prices and efficient!
Everything went as planned. No surprises
Fast, courteous entrance, explanation of service, expediency of service.
Very professional and charged me the amount they promised.
We have been coming here for all our auto services for years. Friendly staff, reasonable pricing and especially like the explanations of the work required and our options
Thank you for scheduling an appointment for an alignment during my phone call for that service. I was able to schedule an immediate appointment and got my work done by driving to the shop. I was able to wait and got the alignment done while I had a short wait. I was very pleased with the staff and the service I received?
Jeff is the best. Only place I bring our cars and recommend to family and friends.
jeff was awesome in communicating the repair and process. The over all time of the job was complete was amazing.
These guys are the best! Excellent and transparent service and communication!
We were greeted politely and quickly. We needed a new battery installed.We were presented our options.Service was completed within an hour without even having scheduled an appointment!!!
Good people, good work, good prices.
They were able to make a last minute appointment. I dropped the car off and we went and had breakfast and our car was ready when we were finished breakfast and checked back in. It was real simple.
They keep me informed about what was done and what needed to be done. Thanks
friendly, professional, prompt service. Jeff communicated required services and prices. This is an honest store...i'm used to being upsold (unreasonably). Jeff was forthright and honest that i did not need additional unwarranted costly services.
One is valued as a customer.
I was concerned about damage to my vehicle during a recent snowstorm as it was driven over a median. They got me right in, less than 5 minutes and also didn’t charge as everything looked fine. They were all extremely polite and helpful!
I was able to bring in car without an appointment, due to a nail in tire and battery issues, and was able to drop off and use loaner, which is a huge plus for me.
When I arrived for my appointment, there was a new service representative, working by himself. He first told me he couldn't find my appointment, then told me I must have made the appointment for a different store. I took out my phone & showed him my scheduled appointment. I requested an oil change & service inspection, and requested a phone call prior to any work required after the inspection.I left the premise & waited for 3 hours but received no call. I returned to find I had received an oil change only. I paid for the service without making any comment.Jeff has a good crew there - that's why I go there from across Denver. But anybody held in charge of the counter should be trained completely.
The manager was very accommodating. We came in with a brake issue. He pointed out that there is a recall for our brakes but continued to service our car ensuring the safety of my wife and kids.
Location is great staff is great , price has climbed just like all the other services
"My truck was in truly rough shape. Transmission, suspension, windows, locks, electrical, pretty much everything but the engine needed attention. Jeff put me in contact with a tow service, found and fixed all the problems, and kept me updated at every step."
Went in with a flat tire. They would find a ***** and because of the location they were able to plug and patch it. I was so grateful. They had me out the door in no time after adding air to the other tires as well.
Jay was so helpful and nice. Thank you for the coupon I could get off website for my oil change. That was a real help since I?m not working right now.
"Needed to have a tire repaired. Because my profession involves top customer service, Midas is right up there with top customer service!! I was going to one of their competitors, not anymore, I'm a Midas customer for life!!"
Wonderful and kind! Needed flat tire repair when the shop was about to close. Another shop nearby refused but Jay kindly took my car and fixed the flat. Professional but also very kind service!!!
Great job replacing my brakes & rotors!
"Best tire shop in Denver . Amazing prices , came and bought a bargain tire from jay . His boss seems really nice too . All around great experience . Thanks again -logan "
I called in to make an appointment for a simple oil change. I asked for a firm quote so I wouldn't be surprised with any hidden fees. A man named Joe looked up my vehicles information and quoted me $69. Suddenly after the service was completed the bill was
Went in for an oil change and have our exhaust tacked down. The guys who performed the service were fast and efficient and did a good job but man oh man the man who was the ?face? of the company and helped at register and selling was not the one who should
"I have taken our family cars to this shop for years and have never been disappointed. Today, I had a flat tire - they got me right in and fixed in just a few hours. Very appreciative of their attentive, quality service. "
"I work at Safeway, I called to see if they can get me in that day, they said if I came in ASAP they could get me done, I did not realize they closed @3 and it was 2, but I did not take a lunch tell 3:30 but work let me take my car over and come back at get"
The customer service is outstanding
Mike was awesome! The whole shop is great and Ive taken several cars here for years and they never disappoint.
Good and honest. Used them for years. If I have an emergency, they drop everything and get me right in.
Great experience. Very caring folks. Did a fine job on my repair!!
"My 2006 Outback was smoking at the County Line/Broadway intersection, when I remembered the Midas shop and all the types of services on the lighted sign just a block ahead. I turned into the shop driveway and manager Jeremy Heller came out at once. I aske"
Great always helpful and nice
"I purchased a new battery at Advance Auto Parts, but because of covid I was told they were not able to give me the free installation. They recommended Midas to do the job and told me it would be about $30 to install the new battery. Assuming that they kn"
As always work was done in a timely manner!
As always repairs were completed when promised.
Always professional, excellent service we can count on. Highly recommend this shop!
I have always had Great experiences at Littleton Midas! Jeff, Mike, Jeremy have always been honest and reliable.Thanks again MidasLong time customer-Patrick
I had arrived about 30 min. early for my appointment, but they got me in any way. I was heading out the door around the time my appointment was supposed to start. Good job.
Did everything needed with no hassle
Efficient service, fixed while I waited
"Mike the CSM did a great job at getting my vehicle fixed, not pushy and presented the situation as it was. Made sure job was done as promised. This was my second time there I will go back for a third, etc. "
Early in early out. What more can I say.
"On the 1st of July,,I had an appointment with Midas at 4 but there to have a oil change and tires rotated. Wish I could have done myself. But my father insisted I don't know what I'm doing and he does which was a bad bad decision like I told him why would "
Every repair made was well performed. A bit expensive.
Very friendly and professional
"The team at this location are always friendly, outgoing, and professional. Their vehicle inspections are fair, and not full of dramatic, ""You need to get these things fixed on your car right now!"", ****. This is why I return."
Friendly and professional
Nice fast service. Friendly.
"I have to say Jeff Smith, Mgr at this Midas location exceeded my expectations in regards to customer service, and going the extra mile! I will definitely be back when maintenance or vehicle issues occur. Even for a consult, I trust I'll be treated fairly w"
I paid more then the $49.95 coupon price for a synthetic oil change because they said I needed the more expensive MST oil??? Never did before with VWs, etc??? Extra $30?? Will not be back
Great service as usual and always done in a timely manner!
It looks wonderful. And they cleaned it inside and out.
Excellent and timely service as always.
Dave and Carole care about the quality of the customer service you receive at their shop. They make sure you don't leave until you are happy with the work that was done. I recommend their shop to all my family and friends.
"Had my oil changed. Tech changed my headlights setting from auto to on. Don?t lock my car in my garage at home so no alert they were on. Next day my battery was drained. Easy fix, just something to watch out for next time."
The manager Jeff is the straight and honest shooter one should have as their auto mechanic. Vastly knowledgeable, he impresses with his acumen and thus doesn't have any need to dazzle you with bull manure As long as he is at the Midas, they will get all the business I can give them. Or I will follow Mr. Jeff to the far reaches of Rangoon if need be. Not unlike a marriage, this relationship is MUCH more important. in the long run. I can find another wife, I can't find another mechanic..,
I'll be back with another Ride.This is an Honest Shop!!
"Jeff and his team were great. Professional service, friendly, and prompt. Would recommend this shop to anyone looking. "
Found the coil the replaced was glued in place with epoxy. The engine wiring harness is damaged. They actually lied to us about things needing replaced that were good functioning parts and tried to charge us thousands of dollars in unnecessary repairs to h
Prompt and thorough. Ill be back.
This shop is great. Great service and honest people. Come check them out !
"The guys at Midas have been taking care of my car for the last 7 years. I wouldn't take it anywhere else. Their fast, efficient service is very much appreciated. "
"ive going to this specific Midas for years now and have never had any problems, honestly only place i trust for my car. Thank you guys "
Totally professional as usual.
"Midas did another great job on my 3rd car. I'll be going back! This is a Full Service shop. I recommend these folks if your looking for professional, reliable service.Thanks MidasThomas B."
My car check engine light was ON. You people asked me 147 dollars just for diagnostics. And I got the same issue fixed from Firestone along with diagnostics in just 100 dollars.
I submitted a reply yesterday. Please call me if you wish.
They are always thorough in checking my car out, and they listen to my concerns.
This shop has worked on 2 of my rides so far. I'll soon be calling for another oil change on one more car. This business is a Full Service Shop. Not just an oil change place!Thanks Dave and Team for your Competent Service.I'll be referring your shop.
"I have used your store many times before and have felt very good about the service I received, however last time when I was getting the tires replaced I dropped my car off at 10 a.m. and had to wait until almost 4 p.m. for my car, then I printed off your q"
Shop is responsive and does quality work
"Year after year, these people give me great service, work, and guidance. Much appreciated."
Fantastic job by this shop managed by an incredible mechanic and store manager, Mr. Jeff Smith.
Never a problem. All issues addressed. And I sincerely appreciate getting a ride to/from home.
Excellent service as always
"Dave and the team at Midas are awesome! I've had my car and my families' car worked on by them for several years and don't trust anyone else. Their prices are great, they always have coupons and the staff is top notch."
Put 4 new Continental TerrainContact tires on my truck.
I love this shop! They are quick, respectful, and make sure I get the best care for a great price.
Midas was able to get me in within a day's notice. The staff was very polite and friendly. Had my tires changed out within 30 minutes. They are competitively priced.
"I was able to reschedule and get an appointment right away. Arrived at the shop and they got my car into the service bay quickly. I was able to walk across the street and grab lunch, then only had to wait about 10-15 minutes for them to finish. I recei"
It took a little longer then expected. The customer service rep was friendly and very patient with our two year old who felt she needed to play catch with him. The work seems to have been done well and as expected.
Totally professional and very thorough! I'll be back!
We brought in our trailer for some tire and wheel work. Jeff helped us and his customer service was phenomenal. He arranged for space ahead of time and and treated the trailer as if it was his own (attention to detail / and was able to fix a door we have
Was told that we needed to put full synthetic oil in car which we did. Called dealer next day just to double check and did not need full synthetic we needed synthetic blend. Up charged us.
The service was excellent and right on time!
Looking for a car for my son and they told us if we found one to bring it in and they would give it the once over. We found one and they were there for us. Thanks guys!
As usual your service was very good.Your service managers are very knowledgeable and friendly.I recommend Midas to all my friends
Had my wife take her vehicle in for an oil change and courtesy tire rotation... Tires were fine and balanced before but afterwards the car vibrates all over the place. Then I look in the paperwork and it says wheels were out of balance. How would they k
They are always very helpful
Wheel alignment and advice was excellent and honest.
"I didn't have an appointment, but the staff helped to see that my repairs were completed in a timely manner."
"After discovering we had forgotten to use our coupon, we called the shop. Manager Jeff made it right for us and honored the coupon after the fact. He was very knowledgeable, great to work with throughout the day of our repairs. "
"Great service all around including giving me a loaner vehicle during my stay. Lauren is a real treat & asset to their service desk/greeting area. Also, amidst a tire delivery & replacement mishap (not their fault) the owner delivered my car on a Saturday w"
"As always, my latest experience was outstanding. I called in the morning asking about replacing my windshield wipers. When I walked in, they were waiting for me with wipers in hand - I was in/out in about 10 minutes."
Love the staff at Midas! Always do a great job!
"Yikes. After fixing my muffler, Midas crew forgot to reattach rear right suspension. When I called to complain, I felt talked down to and the issue was jokingly blamed on ""quality control failure"". There was a steel pipe dragging on the ground and my car w"
All service items were performed as expected.
"Every time we have come to Midas we've had a good experience. They have been friendly, helpful, timely, and honest. We appreciate their service!"
Great service and communication.
Thank for great service and competitive charges!
"I've always been happy but it seems like a new ""service"" had been added..... which changed my experience. ""Upselling"" was never what experienced at midas.....until my last visit. I'm disappointed. "
Excellent service as always!