Service was on time and quick.
The brake pedal still seems a iittle "squishy". I bought a pneumatic brake flushing device ($60) and think I'll continue to pull fluid (and air) out of my lines. The brakes (which I purchased from Amazon) were installed and work great. There's just a little polishing that needs to be done. I think the team at Midas did a good job. They did what I couldn't, but I think there's a little more to do. They could have continued, but they felt they had done all that they could. I am happy with their service, but I want to make it perfect for my son.
Return anything that was touched to exactly where it was.. or call me if something was accidentally kept there so I can get it back before you’re not open the next day !
We have used the shop in the past and find them to be extremely courteous, professional and honest. It makes all the difference in the world and we truly trust them.
Good guys, I miss Becca though!
don't quote one price and charge the customer something else and take $20.00 coupon off scammers
We have used Barrington in the past and will continue
I scheduled my car for a trans flush to be done on a Sat. My trans started slipping and they squeezed me in on the Wed before. My car drives better than it did the day I drove it off the lot 5 years ago. No extra sales push at the either...which is AWESOME!!! Made me feel like they just wanted to fix my car, get me back on the road, and make me happy. Superb customer service. Thank you!!!
Easy to schedule, explaining the process well, giving options of work to be done, highly professional, help with transportations. Very nice staff！
For all the reasons I just answered in the survey.
Young woman who helped me, Sara Sexton, was great in the way she communicated with me. Very nice, very professional.
I did not have an appointment, but time was made for me immediately. The workers, especially Sara Sexton, were very welcoming, friendly and helpful. In addition, theywere well-informed about which lubricant my car should have-- I had always taken it to a dealer in the past, so that was a concern. The waiting time I spent was very short, again especially when I compare it to my dealer, where an appointment is required and the waiting time is always lengthy-- at least three times the time I waited at Midas.
Prompt, courteous and friendly.
I have gone to this Midas multiple times, and have been very pleased with their service. Tim, the manager, is the best!
Everyone was so kind and patient and explained everything to me so that I could understand what was wrong with my car and how it was going to be fixed.
Tim the manager is always helpful.
Very happy with the service and repairs made on my 2007 Honda Pilot. Tim and his crew cared for the extensive repairs my vehicle required. Runs like a new car again.
I needed to replace my tires quickly. Tim, located the tires quickly and got them delivered earlier than promised, called me, moved my appointment up several hours. The workmanship was well done and speedy.
They did a terrific job of diagnosing and repairing the problem I was having..
Tim (the manager???), is a rock star in customer service in my book. Even just average customer service is a rare commodity these days. I used to be a faithful Firestone customer - not anymore.
My car was taken right in, no appointment at all, gentleman helped me told me 15 min which was right on the money considering foreign object in my tire. Everyone was awesome!!!
I deal with the shop in Barrington Illinios store 2155. Sam and Tim are great to deal with and do a outstanding job. I?ve had oil changes to axles replaced and they have always come through. Give them a try and let them prove that they can do it all fai
Tim is highly professional and a real credit to this facility.
Was able to get the repair done the day I made the appointment. It was my day off from work.
This location is very honest and pleasant to service at. Very polite and competent staff. They explain what services should be performed, but are never pushy if you decide not to have a service completed.
They were quick and efficient! Always super helpful and just excellent customer service. This is the only shop I go to for any quick oil changes/tire rotations, etc.
Firstly, the Manager and his staff are extremely kind, polite, respectful Secondly, I am happy with the pricingThirdly, they are always ready for me at my appointment time and finish my car in a timely manner, as well as giving it an inspection and give me information on what will need attention in the near future
Excellent service and value.
Tim and his crew at the Barrington store are great, I’ve taken my trucks there for more than just oil changes. They have done axles, brakes etc.
GREATLY WELL MANNER CUSTOMER SERVICE.
The work was done on time and on budget. called me and told me when it would be ready and the car was ready and the issues were resolved. it was fairly minor repair.
"Great service and prices, prompt and professial"
"We have had our cars serviced at Midas many times! Tim and his team are very knowledgeable, efficient, and helpful! It's great to have a reliable shop to go to for service and repairs!"
My headlight was burned out. Within an hour it was fixed and ready to go. I always receive great service at this Midas.
As always Tim and his team took care of the problem with my 14 year old truck.
"I was having problems with my battery not charging did not know if it was the battery or alternator. Took it to Midas in the morning not sure if they could do anything that day, but Tim I think knew my situation from a previous visit. He had one of his tea"
Tim and the crew got er? done. Simple!Gracias Amigos!
Tim is very helpful and professional. They delivered my suburban on time and within the estimated cost. Thank you for a seamless and easy experience.
I was very impressed with the friendly and efficient serve I received from Tim and his crew. I drove into Midas in Barrington without an appointment in hopes of getting help with a tire that went flat while I was at the gym. I was glad to see that they w
I was able to schedule on line and when I got there they were ready. I was in/out in about 15 minutes.
Great service and friendly employees.
Everyone is helpful and the work is excellent. I requested help afterward and they sent out someone quickly. WI appreciate the care.
"Midas Barrington always does a nice job for me and my cars, no matter the need. Prices are competitive and service is what keeps me coming back. "
Can?t believe I haven?t left a review here before. Have taken my car to this Midas since Tim and his team arrived. Customer service: outstanding in every way ? great communication at every step in the process professional the whole team is super polite and
"I wish everyone I did business with was as good as this: friendly, professional, knowledgeable, and most of all trustworthy. They did a great job on my car, explained everything beforehand and afterward, and were very fair about the price. I'm a new custom"
My car is stopping much better and there is less brake pedal play after having the front brakes done. The old worn pads must have been in worse shape than I realized. Good job.
I stopped by to use a coupon and felt comfortable turning over my old minivan to MIDAS. My fear is that an auto shop comes back with a laundry list of problems that cost a pot of gold. Tim did not do that and I did return for a belt replacement and will re
Got me in and out for oil change and made some service recommendations with no sale pressure
Brought my car in today for rear brakes. They charged me $600 for rear brakes only. I reluctantly paid them which is much higher than other shop. I didn?t have time to take to another place. Paid for and Picked up car after said work was completed. I drov
"Tim and his crew of experienced mechanics did an excellent job of diagnosis and repair on my car. Moreover, he was upfront on pricing, timelines and a quality review of suggested maintenance to keep me on the road and out of trouble for potential failures "
Manager Tim and the crew did an outstanding job on my custom muffler tailpipe setup for my JEEP SRT8. I?ll be back to let them work on the custom racing brakes! From the initial phone call to the finished job and fair price.... thanks!
Went in for oil change and checking tires before a trip. Transmission belt looked worn. Had it replaced in an hour??
"This is a family owned business, which respects the customer and treats me and others well. We feel confident and at home, when coming in for our repairs. Most recently, they were able to take care of both an oil change and a rattling that was bothering "
"Nice employees, great environment, very good at working on cars "
Very appreciative of the fine service and help we received.
The shop technicians did a great job. Tim is very nice and knowledgeable. I recommend them to everyone I know.
Great people. Shop technicians are very skilled .Managers are very friendly and fair! I am always welcomed. They don?t try to nickel and dime me to death. They provide the work that is necessary to keep my car operating safely!
"As always very knowledgeable and friendly, my go to place for tires "
"Tim, the manager is extremely knowledgeable and very helpful. I bring two cars here for servicing/maint/tires. Prices are reasonable turnaround time very fast. I highly recommend them for your basic car maintenance needs."
Tim does a great job as manger of the Barrington Midas. Very service oriented.
"From scheduling to conclusion this was an excellent experience. I have returned to this facility frequently since my first experience four years ago and would unequivocally recommend them for their service, courtesy and professionalism."
"Reliable, Honest, And Stands Behind Their Work... Try Em You'll Like Em !!!!!"
Nice people. Fine service.
As always your service was wonderful my breaks are great and you saved me over $200 ThanksCandy Peterson
Thank you for repairing and correcting the problems I was having with my brakes! I appreciate the fabulous customer service and your prompt attention to detail!
"I took my 68 TR in for a rear brake overhaul because I couldn't find anyone to tackle the job on a 50 year old car. Midas staff looked over the brakes, told me what parts were needed and said they had the knowhow to do it. After I located the parts the n"
Always good service and follow up with a good job done by the mechanics
"Great job, advised me of other issues needed to be taken care of."
"I am pleased with the overall service and have been a repeat customer for several years. Questioned the ""shop supplies"" charges which were unexplained in addition to the stated parts and labor charges on invoice. Also it would have been helpful to have the"
"Great fast service, friendly staff!"
Made oil change appointment 2 days in advance showed up on time only to be told they couldn't do it or an hour. I wont be back!!!
"Great, honest service as always! You guys rock!"
"At the Midas in Barrington, they are always super friendly, informative, knowledgeable, honest and fair. I stumbled upon this gem accidentally once when I had a flat tire, and I've been a loyal customer ever since! "
Work was completed very professionally and in the time it was committed
"Excellent, prompt and professional service. I stopped in for an investigation of an exhaust leak without an appointment. The crew got me in right away and not only explained the problem, but completed the work while I waited. Great job!"
"I have several vehicles serviced at this location , both foreign and Domestic and Sam and his staff are great, andat very fair prices. "
The service is great the female manager makes the difference. The mechanic treats my truck like his own.
"I always get great service, which is why I keep coming back. "
I always love going to this shop in Barrington everyone is very professional and friendly I'd like to give a shout out to Blane and Rebecca they made the experience great and thanks to sam for always taking good care of me
"I had to take my van in for an emissions test and went to Midas first and they went over the entire vehicle,found and fixed everything that was wrong and I flew through the emissions test "
"New owners are doing a great job. They are friendly and maintaining the high quality I have come to expect. Also, the shop has never looked so clean!"
"STEVE EXPLAINED WHAT MY CAR'S PROBLEM WAS AND GAVE ME A QUICK ESTIMATE. WHEN THE CAR CAME IN FOR THE REPAIR, IT WAS ACTUALLY DONE AHEAD OF SCHEDULE AND AT THE ESTIMATED PRICE. GREAT WORK FROM AN EXPERIENCED TEAM."
"When I found out that Steve helped my wife without trying to take advantage of her because she was a woman, I decided to use hem exclusively and have not been disappointed. His pricing is fair and the work that his shop turns out is great. I would recommen"
"I was a walk in to get an oil change in the middle of the day on a Tuesday. They were fast, polite and very friendly. I definitely will be a reoccurring customer!"
Great experience - girl at front desk was so helpful. Was able to get my car in quickly and very happy with my purchase. Will recommend to everyone at work.
"I brought my car in with a service appointment scheduled 2 days in advance for some work on the exhaust system that I had been told would take less than an hour when I made the appointment. The owner, Steve, took my keys at the scheduled time, 10:30am, an"
"Midas, in particular the Barrington location, always does a nice job. Good service, friendly, and no pressure to do any work you don't want done. I Trust Midas. "
" The owner Steve loves what he does! You will find him knowledgeable, friendly, and caring. I have always been pleased with the work that was done on my car there. I feel that I get honest information about what needs to be done and what could be done lat"
I cannot express how happy I was with the service that was performed on my vehicle. Steve and his staff are extremely professional and take the time to explain the issue and provide options. I know my way around a car and never once was I given any misle
Two other estimates were too high so we were considering getting rid of the car. Midas gave us a fairly priced estimate and then the final amount came in even a bit under that. They fixed our catalytic converter problem and we were back to having a well
"Steve and Jason are great! I have a 2004 Lexus I want to keep driving, but don't want to invest too much and am on a budget. They were so helpful in showing me what was wrong with it and helping me make wise decisions for me right now based on my situat"
"Barrington Car Care, Inc. has become our new go to shop for all of the services required for my Lexus as well as my husbands BMW. The quality of their work, the attention to service and the improved performance of our vehicles has been outstanding. We will"
The team did a great job of installing a new catalytic converter. The process was well thought out and executed. The Staff was very knowledgeable and caring. Great Job!! Will definitely recommend and use in the future.
"I think they scam. I had a $19.99 coupon for an oil change. The owner said he didn't know how the car was running, battery so bad and tires basically had no threads for wet payment. I let them change the back window brake light and said no to everything el"
"My wife's car had a grinding noise and my 1st thought was to pick something close and she pulled into Midas. I was concerned as my last experience years ago wasn't great -- this time, however, I called to walk through the estimate and explanation and it a"
was very satisfied with the service. car was thoroughly checked and services were sufficiently explained.
"he Midas shop in Barrington has improved so much in the last couple years. They take care of you, compete on price, and most importantly, do great work. They found and fixed a problem on my Mercedes that no one else could figure out, and I thought, wow, "
