The service was great they was very respectful and found the problem they keeps me updated on everything with the car I would definitely go back !
We had two flat tires on Route 309. Called Midas to see if they had our tire. They did and scheduled us for that afternoon if we could get a tow. We finally did and they served us well immediately after our arrival.
Staff very friendly and efficient. Seating area provided space for me to work using my laptop. Space was clean as well as the restroom.
I thought the price for the repair was excessive.
They completely lied about a number of things that were wrong on the vehicle and tried to get my wife to consent to $1700 in repairs. Why is that?
Very satisfied with the work that had to be done.i explained over the phone what I needed and when I got there every thing was on on file that I had spoke about that I needed to be done.thanks go out to ur wonderful staff.
The manager, the person who put the new tire on the car, and the woman who worked behind the counter were all helpful, good-natured, and professional. My only hesitation about using this Midas for my routine car service is that it isn't as convenient to my home as are other places.
The service was great, I was treated like a VIP, Great feeling.
Get Associates to lie better. I have an F250 truck which they did State Inspection for last year but this year they say they don't have the license to do State Inspection on a "vehicle that size".
The service advisor was friendly and knowledgeable. Car repairs are expensive but your prices were "somewhat" reasonable. I am a regular customer so I feel comfortable with the quality of the work performed.
They get the job done and the price is right.
Elijah was very professional and he stayed in contact with me during the entire process
My experience at the Midas on chelten ave was very ghetto they had no rest room and the guy at the counter kept telling people that they credit card didn’t go through I had got some service done on my wheel baren and was giving a whole new price the next day. They told me they would call me when my car was ready my car set there all day. They didn’t change my sticker so I would know the next time I needed another oil change couple days later change oil light came on I was really disappointed with my first time there I would never go back
I came to this location after going to a previous one which was on my way home from work. I got service at that location and it was shotty as with the oil change the guy put oil smudges from his hands all over my car inside and outside. Which I wasn't happy about, nor his no care attitude while I was there. The guy that did my invoice also didn't know the right warranty for the tires they put on for me was.. overall that location I wasn't satisfied with. Along with the problems from it ever since I had gotten the tires there I've had to put air in my driver front weekly. So I came to this location which is close to my home and got great service, where I had my tire plugged in a timely manner whilst they were taking care of their scheduled vehicles. The man at the desk was friendly, professional and courteous. The tech that brought my car in took care of my problem. Overall I am satisfied and will come to their location first from now on over your other location.
Staff was very friendly, efficient, and communicative! Did the service I needed without trying to strongarm me into any other work.
Midas doesn't display prices. I receive brake service. Brake Pads warranted. So I Needed brake rotors. Just that and labor costs me $513.16!!!!! Oh I did get $25 off.
Been to 2 Midas’s and I have been denied my access to use my Groupon that had paid for a couple months ago when it was cheap. I went last Wednesday and a maybe a month ago. All I get is my money back on Groupon as credits not back to my account. That’s why I’m dissatisfied with Midas.
I expressed that I had a very bad experience with Pepboys ans my car was still shaking my car was fixed within 2 days and the mechanic made sure it was running okay before he just gave it to me
Everything went smooth and well. I was highly pleased with the service.
Went to the wrong location but they were still happy to accommodate and get my car serviced.
Anthony was pleasant enough, however I dropped my car off at 10:30 in the morning for brakes and didn’t get it back until after 1:00 the next day. I had commitments that had to be cancelled and I wasn’t happy about that. There were circumstances that weren’t in the control of Midas, however the alternatives that were offered to me weren’t satisfactory.
I love the customer service and the place..great price 2
The representative at the desk was very nice! I felt welcomed! Also, the manager (forgot his name) was very nice as well. He took the time to show me what was wrong with the car & offered great advice & suggestions. It was actually my first visit at Midas. I usually go to the BMW dealer for all my service needs. Mainly because I am very particular. However, I was very satisfied with the overall customer service I received at Midas. I will definitely return. Thank you!
I scheduled the appointment for a specific time. My vehicle was in the work bay almost immediately.
The employees had great customer service skills, and explained the importance of routine oil changes to me.
It was such an easy and smooth experience; service advisor was great, friendly and knowledgeable
The staff are friendly. my survey responses have nothing to do with the staff. The cost of my oil change was quite expensive, the most I have ever paid for an oil change and I had a $15 off coupon. The pricing of synthetic oil changes was never that expensive at this location. Look at your records and you'll the price that I usually pay for oil changes at this same location, without a coupon. Consider reducing the cost is my request, if you want customers to return. Thank you.
I scheduled online for the same day. I received a call in less than 30 min. Safety and Emission Inspection. My son dropped the car off. I’m less than 2 hours my car was ready for pick up. I indirect my car here every year and I will come back next year. Oh and the pick up was smooth. He was friendly and communicated very well.
The wait time was really fast and the agent was very friendly. Very satisfied
The work was very very expensive including the labor. In a way I felt I was overcharged but in desperate need of the work so felt obligated to pay to be able to safely drive my vehicle. I don’t know if maybe I could have gotten this work done a little cheaper.
The service was great and so fast.
I have never had any types of problems with work that was done, pricing . It's GREAT
The associate was nice and made sure I fully understand pricing and additional issues with my car.
They are courteous, friendly and honest
Prompt service and friendly staff. They changed the oil and checked car service light. The pricing was great and would recommend this store to others.
I’ve incurred an unexpected vehicle malfunction after driving to Pennsylvania from Florida. My vehicle needed to be repaired before returning to Florida. The staff was super friendly and helped immediately. My vehicle was serviced the same day and I was able to drive back to Florida feeling confident that my vehicle was fixed.
The staff was helpful and broke down all the services i was getting and will need to address in the near future. They broke down the pricing for all yhe future services as well and were very understanding that it would have to wait until the next visit.
Excellent service and friendly and experienced associates. I am very happy to experience their service and will share my experience every chance I am able.
They did a good job. The staff was very friendly & patient. They made sure they found my appt. They told me what was best for my car
I was impressed on how quickly and efficiently they diagnosed my problem. It was a piece of clothe stuck under my car. It made a lot of noise. They removed it for free. Friendly and knowledgeable staff.
I just feel nobody’s perfect. There is always room for improvement.
Professional staff and organization the way the business is operated. The facilitie is clean and the waiting area is spacious giving customers a way to practice social distance. Last easy location with access to transportation.
Front counter staff at store number 4753 was amazing. The young (Arthur and Armando?)gentlemen went above and beyond to ensure I was constantly informed of the process and any changes. Everything was hassle free. Can’t complain about the pricing since you get what you paid for. I paid for amazing service and that’s exactly what I got.
I always get GREAT SERVICE at MIDAS. The Midas shop I go to has a 5 STAR staff.
I do my own repair work on my car and only needed a wheel alignment. I live about a mile down the road so it was convenient. I waited a couple hours and returned. I needed to get going. My car was ready but no one called me. No big deal but just mentioning it.
More ppl to do oil changes. Should take about 10-20min not an hour and a half
Serviced reasonable priced and left in timely manner
When a person makes an appointment it should be honored and service should be within 10 minutes of scheduled appointment. I work 12 hours overnight and I got off that morning expecting a 9:15am appointment not 10am
I asked in the initial contact how much it would be to look at my car and diagnose the problem. The answer was no cost, when I arrived I was informed just to look at the vehicle was 175.00,
Called for a appointment for wheel alignment and got on the next day got wheel alignment free with purchase of four brand new tires Thanks to the severs people ther
They found the problem I was having with my car, and kept me informed while they were doing it.
Service was prompt. They did what they said they would do. Had to replace 2 filters and they we done fast and at a reasonable price. A1 service I am not taking my Nissan to any place else!
Every one was great! They found the issues and helped me understand what was going on. Even stayed a bit behind to make sure I left with my vehicle. Overall a fantastic service!
Overall, I am satisfied with the service and the professionalism of the associates at this location.
Efficient service. Friendly staff. Clean establishment. Free wifi enabled me to work while waiting.
Arthur at the front desk was very informative concerning my Subaru Outback
From the time I walked in, Anthony was great and courtesy; he explained everything and was very knowledgeable about my issue. I have already recommended this facility to my family, friends and neighbors. Thanks Midas for the great service
Very friendly and welcoming environment. I felt as though my service mattered to the employees and that they actually wanted my business. Very professional yet relaxed.
Anthony is the best he is very knowledgeable & helpful & when he told me he was transferring from Bryn Mawr to another location I told him I will follow him where he goes
Stop your employees from lying to customers about work needed on car..
I recently had an Exhaust leak which caused a severe loss of power in my SUV. I scheduled an appointment and had the car fixed within two days. The rep called me the same day to let me know I needed a flex pipe. The next morning my vehicle was ready. In ad
Forgot to fill windshield res.
I always get great service. 5 Stars all the way.
"Great quick service, considering the lack of staff but i was in and out. The guy at the front threw in a coupon which cut my price in half! Won?t take my car anywhere else. Thanks guys.. "
Service was scheduled and was provided in courteous and timely manner
"I had an unfortunate incident which completely destroyed my exhaust system and I needed emergency repairs.Anthony and his staff fully explained the extent of the damage. They took the time to show me the damage. This was GREAT, because I could fully see an"
"I tried to make a appointment to get my vehicle inspected using the on-line app. It states you should hear back in thirty (30) minutes. I should have know what I was in for, when twenty-four hours pasted and no reply. Well I call the location to find out t"
They did a good job but forgot to put the next time to get another oil change base on mileage use.
When you enter Midas 8141 Ogontz Avenue Philadelphia for 1 thing in particular you can leave with a $500.00 * Bill in addiction for something else. Especially if it's inspection time. Customer service is fair? Mechanics are good but on occasions they have
"I was very pleased with the service I received, not a long wait time."
always excellent service, fair prices, good communication
Very pleased with special offer on synthetic oil change
Service conducted within promised time period
You?ll crack my windshield like I told the manager he didn?t want to here it he didn?t even ask to see the vehicle . I would never come back and will tell everyone how you?ll did someone who?s been coming there for years.
excellent, professional, fast, will return
Very good shop never have any complaints they do excellent work
I took my car here twice for an oil change and TWICE they did not ***** on the protective cover under my car! The first mechanic lost the screws to the cover and they replaced it. I dropped it off again there and again the same issue. How do you forget to
Service was great, in and out quickly
It was great ,they take time and do it right.A bit off waiting but they got the work done. I would tell people about Midas.
"This place is the first auto repair establishment I've ever been to where I feel like my needs are actually addressed and I'm not being swindled. In 2019 my breaks were acting up, and I took a chance on this Midas because of its proximity. I wish I could r"
"Once I paid for my service, I reviewed my receipt. I noticed that the price of the oil filter increased . I asked the manager why the price increased. The manager responded, ?I don?t know, I don?t make the prices.? I thought his response was very unprofess"
I visited the shop on 8100 block of Ogontz Avenue for a oil change. I asked for all CCC care to be performed. Was denied that part of the service requested. I specifically asked for tires and brakes to be checked. They were not. I asked the mechanic tech
"The service I received today was deplorable!!! Not the service tech. The front desk person. First off no mask. I asked him where was his mask, he just smiled. I was not impressed. Secondly I asked to have my card throughly checked Oil change, brakes checke"
It was a lil slow, but I guess it was to be expected, with or new normal now. I had to stand in a line for about 20 minutes before the store opened however. Service was good & the people were friendly.
The people were nice but the wait shouldn't be 4 to 5 hours of you made an appointment
Work done was great. Sat for 3 plus hours waiting
Friendly customer service. Price gauging tactics. Tried to make me pay extra for a groupon. I noticed the windshield wiper fluid was leaking after service....ohh that was leaking before we started
The service was great. Due to the pandemic, I was very skeptical about servicing my vehicle. I dropped it off went for a run and it was ready in no time. The social distancing was being followed at the location and they even sanitized and wiped the inside down when they were done.
"This is a great offer, $100 back on a two axle brake job...but then it's ruined by ""If you use a Midas Credit Card."" Sorry, most people card some type of credit card or even a debit card, but not necessarily a Midas credit card. Spring is coming and peop"
They did a good job but never rotated my tires I was very disappointed ??
Was inaccurate upon listing current mileage, and therefore giving a false claim of mileage inconsistency
Great service, excellent customer service
"Staff were not responsive. Incorrect diagnosis of car issue ended up costing me $1,000. Staff were not compassionate or knowledgable. I was extremely dissatisfied. I filed a complaint and to date I have not been contacted. "
Went in for a simple oil change. Everyone was polite and extremely helpful. Explained everything to me in an easy to understand way. The facility was very clean. In and out very quickly. No complaints here
friendly, fast, repeat customer
"This Midas don?t go in order regarding appointments. I had an appointment for 7:30 am. Was the first person to check my car in. I?ve been sitting outside since 7am. After I check my car in , they take another car back to get an oil change first. What?s the"
I made a online appointment and used this location for the first time. I got great information from the employees about my vehicle that I wasn't aware of which is really helpful with my new car and will definitely use Midas for my car maintenance. I highl
Excellent team, very efficient
"Always courteous, accommodating and professional. "
"I went for a standard oil change last week. Of course they found other things wrong. I needed two front tires and an alignment. However, I was just there in March for my inspection to replace my rear tires and an alignment. They never offered the 3 year wa"
"I could not understand why I was made to pay $148 for just changing synthetic oil, air filter and one head light. I will never come back to the garage."
I began using Midas services 2-3 years ago. My experience has been great. Sean and his staff are friendly and knowledgeable.
When repairs and service are needed I have used this Midas. The management and service over the years have earned my business and trust. They leave nothing out to the safety of my family and safe driving.
This was my first time going to Midas and they were polite and had fast service. I will go again.
They help me in everyway to save money and get what a needed done i would recommend them to anybody
Everything was timely and the work was excellent.
Everyone was Kind friendly and quick!
Excellent customer service and very quick ,efficient service.
Everything went well from what I was told
The issue was fixed in a reasonable time glad I went on a weekday verses the weekend. No more issue notice about break service. Inspection, oil change, back rotators & breaks all working well now.
They cleaned it out it was a very good service
"Usually, I don?t visit this Midas unless it?s absolutely necessary. The workers have been rude and they were always trying to get me to pay for unnecessary work on my car. (I know this because I would take it to the dealer the next day with the list of con"
Sean at Midas in Phila, PA provided terrific service in regards to tires that needed to be patched/replaced and the service of my vehicle's EVAP system. Repairs were performed in a timely manner. Would highly recommend.
"I don't ususally write reveiew, but this needed to be written. I have been coming here a long time when I had another car also. I have an older Chevy vehicle. That I take good care of, Last year in April 2018, It wouldn't start shop says it need a fuel pu"
"Didn?t rotate tires, oil change comes with tires rotation . Quote on some service I need Seems to high "
It was again a service call with with all professional service brought to bear. Save the money for your pocket. Sleep good knowing they have extended the life of your vehicle and protected your family.
"I was told I need a valve cover gasket removed and replace which needed to be ordered. They asked if I wanted to pay that day for it while I was being serviced for a oil change and I told them no, I was told I would be called when it came in. I noticed my "
Everyone at the shop is very nice and friendly and professional Sean and his team got the work done on my car that was needed in a timely and successful manner. My car is running much better now .
I this location is a lot better then the chelten ave location. A oil change at only takes about 1.5 hrs. I have waited 4* hrs at the chelten ave location only to have them tell me I need $300* of other work done. Everyone at he ogontz location is friendly
I didn't have to wait very long.
Work performed quickly and efficiently.
Midas has been servicing my vehicle for a little over 2 years. Again they brought me a vehicle concern that was an important repair. They did the job with a mission to keep our family safe. It was not a small price but a fair price. What price is your fam
My First Time Every Visiting A Midas Service Center
Always do a good job honest and fairly priced
Oil change was fast. I was in and out within an hour.
Performed satisfactory service
As a man I admit when ive made a mistake. I brought my car back and Shawn gave me no ptoblems and quickly remedied the situation. Excelent service. Stand up establishment. I was wrong about these guys.
"Today I found out that midas has been putting regular oil in my full synthetic engine. Me, im ignorant to these things which is why I brought it to ""professionals"". My last post was about my unrotated tires. my car was sluggish got it checked, was told the"
The service was horrible but the Midas Customer Service /District Management is very reliable and customer friendly
Took nearly an hour to complete, but it was fast all things considered. Good service will be coming back.
It took over 6 hours to get an oil change done, had I known I would've take it somewhere else. Other than that the price was good, so no complaints there.
Also had right front bearing done
Wonderful repair and customer service. A very clean and friendly environment.
Was pleased did a good job
Excellent service and speedy completion
I went in for a simple oil change. The Service or desk man was so busy trying to upsell me that he began to confuse me with all the wrong info about my oil for my car. He told me I needed Dexos2 which us for diesel engines. Dexos1 is the correct oil for my
I wouldn't recommend Midas to my worst enemy. My situation is a long story..but to sum it up...after $1100....sitting 6 hours...my SUV still does not work...they installed a defective part...send me omw to another Midas closer to where I live who is refusi
They took care of my issue. A little higher $$ than I thought by about $50 though. But the service was excellent!!
SERVICE WAS EXCELLENT HAD APPOINMENT AT 7:30am AND WAS SEEN ON TIME . THEY HAVE GOOD CUSTOMER SERVICE
"Very nice service people at counter, I always come back to same store. They explain everything to you, give appointments and are time sensitive."
Fast thorough congenial personnel
The past 12 months I?ve had my car serviced at this location. Twice I had work done and the wait time was too long and I promised I would not return. Last week I gave them another opportunity and was not disappointed. Customer service at the front desk was
Failed to rotate my tires. I did notice notice until I got home.
Very quick and efficient service. Excellent customer service
GREAT SERVICE EVERYONE IS FRIENDLY THEY REALLY KNOW HOW TO FIX YOUR CAR. MY CAR IS RUNNING GREAT NOW WILL COME BACK AGAIN
Incredibly expensive as are most Cadillac repairs
That?s not me or my car. Please correct ur records. Thanks
Very good service with a speedy wait time. I highly recommend this Midas facility for your next car experience.
"I brought my car in to get a tire fixed and they had an opening that morning, and once I got there, they were done in less than 15 minutes. I was happy with the results!"
Just got the quickest most through oil and fluids check ever. Kyle (my service man) and Mike the manager are two awesome guys. Their service is impeccable. Going back in a week for tires. Thanks again guys!
"This is where i go to get pretty much everything done to my car. i came here in 2012 with a flat tire and they were super accommodating! I worked with Chip, the manager on the floor and he aided in finding the perfect priced tire and also got me in fast. B"
"They could not have handled my needs any quicker, it was a pleasant experience and I would recommend this location to anyone. "
I spend plenty of money here did not feel that i got a good deal. Also my car is not aligned properly.
"I went in with an appointment for an oil change, and ended up being here for 4 hours. I asked the employees if they had an estimated time of completion for my car, to know if I had time to drop my groceries off at home. They told me my car would be done in"
Great fast service at a great rate.
I am a loyal customer. I have a midas credit card. I spend plently of money with this midas location. I was drastically over charged for service. I provided alot of my own parts to lower cost and I was told ridiculous amounts to install parts. My car is
Their service are excellent and they are professional
I definitely would recommend this location to anyone I know . The team is very knowledgeable and professional.
I?ve been here a few times and the service is usually quick and everyone is very pleasant. Only 2 things keep me from giving 5 stars:1: I get told that I should replace my air filters sometimes and it?s a total sales tactic. The first time my car was less
"Every time I come here with both my cars, I get unnecessary upcharges. This time I came in with a coupon for an oil change and inspection. I was told I a had a hole in the muffler and the rear brakes were down to the medal. Plus they put synthetic oil ins"
Speedy service and the front desk clerk Mike was awesome and efficient .Will definitely recommend to anyone.
No complaints. Very nice and professional. They really work with you to get to the root of the problem. Little pricy.
Great experience the wait was a bit long but overall great
I made a schedule for 7:30am for a oil change I was there until 10am that is to long I miss my appt. I was not happy at all
Great service, easy process
Good service. It just that there was too much encouragement on me to get additional work on my car. It might need it but I didn't want anything extra. Just want I came there for.
"The only thing Midas is good for is an oil change, that is if they don't decide to fabricate something so they can charge you more."
Your thorough and considered!
"The major issue was repaired but another noise was noted by the technician, not addressed and we hadn't ever heard that noise before. We've been generally fine with the service. "
Terrible service..gave me a coupon but charged for brake cleaner and a few other minor things..for a 19 oil change..it came to over $40 say they gave me a $10 discount...walked 3 miles so i can drive it come but was now $1.36 short..had to walk home and ub
They are halfed *** people they're uprrofessional and ita alie seeing that it has all these great reviews i will never go back there anymore they didnt even take time to even look at the car the just assumed that it were other problems and i dont havevto g
Scammers liars Wouldn't change my oil for the 19.99 Coupon I presented Worker said it would be 59.99Wouldn't honor couoonSeveral other people were complaining about horrible service
service was ok. shady business practices. Will not be going to again.
Service was fine but will not recommend or go to again.
"mike was professional and helpful, he deserve a raise!!"
I have taken my car to Midas for years and will continue to do so. Why? Great customer service. Huge level of confidence in the work and competence of the mechanics. Fair and honest assessments.
"I get my car maintenance at Midas and I must say that I'm always pleased. I recommend every one to get their car maintenance at Midas, why, because they provide full detail proper car care maintenance service, along with excellent customer service for eve"
Work done correctly, and on time.
The work that was performed, came in at the agreed upon estimate. And, the work was completed in record time.
giving me my 21-point inspection
I'm quite pleased with the service I've received from this location. They are friendly and thorough. Would definitely recommend to friends.
Randy, assist manager was the awesomest.
Didn't tell me how dire things need to be replaced, didn't check tires or brakes
"I did not feel wanted,appreciated or respected at this location. After getting breaks done at this location I called back and asked for ""bill"" I believe his name was and was told he was no longer there and at that point I was a little hesitant because I l"
"I ALWAYS BRING MY VEHICLE TO MIDAS. IM ALWAYS GREETED WITH A SMILE FROM THE RECEPTIONIST BEHIND THE COUNTER, SHE MAKES THE WAITING AREA A WARM AND FUN AND FUN ATMOSPHERE. I ALWAYS DEAL WITH THE MANAGER CHIP,NOT THE OTHER GUY BILL BECAUSE HE ALWAYS INFORMS "
had been going to you for over 20 years. the way i have been treated over the pass visits have been terrible. i will never come back or recommend .please stop sending me anything from your company.
"Had tire and rim replaced picked up car, completed all required paperwork - found out later in week my spare key was missing, called Midas to find out key was never returned to me. When I went to pick key up the person at the counter was like ""oh well"" sa"
Guy was friendly and helpful. But the other girl who works I guess afternoon shift needs to learn how to greet customers and smile. Overall satisfied.