Costumers service was exceptional. I was given a fair price and service within reasonable time. Great experience throughout this visit.
This was the 5th time I took my car in for the same problem because it was never fixed after the first time. I went in for brakes. They did the replacement but the same problem kept happening. The 5th time they tried to charge for a different pads that were a higher price. They said the car doesn't like the pads they put on but they guaranteed these higher priced pads would solve the problem. They should have asked me about the pads the first time. I feel like they were trying to take advantage of me. I was not going to let that happen. If that was the fix they should have just put them on. That would've been good customer service. I will see if I have the same problem this time.
This has been a great place to take my cars.I have always felt they have been fair and honest with me and great service.
I enjoyed the attentive and professionalism received from all involved
Team is always highly professional, prompt and courteous
Straight answers, courteous service
The work was completed when promised. Great job!
Fast, professional and courteous.
Was informed on all changes before work was done on my vehicle.
The gentlemen that work at this location are awesome! They gave me my options & I am very satisfied with my purchase.
The knowledge of the employees and the personal touch. It means a lot when the employees truly care about your safety.
Customer service was wonderful from the time I walked in. Greeted me as I walked in and with a welcome smile. I told them what I needed and (state inspection) and within 20 minutes or so I was done and out the door. I couldn’t have had a better experience!
I appreciated the information I got concerning my car. Very informative. Eddie was great, very nice. I will be back Monday. I now know where to go to have my car serviced.
Overall positive experience, from start to finish , few days later from getting an oil change I noticed the bottom engine plate that requires removing prior to performing oil changes came partially undone and it was scraping on the floor as I drove , went back to the location and explain to the associate, he immediately saw and realized the issue , there were missing screws , he installed them and it took care of the issue . Thanks
I can always walk in with confidence and know my car will be taken care of! Thank you guys!
" This visit was just for a state inspection. This location does it all and doesn't try to upcharge or overcharge. Plus, they are genuinely nice guys. I don't plan to go anywhere else."
Charged twice for the same service. I will never return any of my vehicles to a Midas shop.
"I would definitely not recommend Midas to anyone. Had been a loyal customer for many years will never go back again. Recently had a window regulator replaced on my window. I bought and paid for the part Midas was just to install it. So Labor is $300 wow, b"
"I took my vehicle in a Saturday, because I was having issues with the air conditioner to be fixed. My vehicle has an issue with the air conditioner that sometimes works and sometimes doesn?t, so they fixed the problem, it it lasted for 1 week and then I to"
I took our 2013 Jeep Wrangler in because the emergency brakes weren?t catching. A problem commonly known to occur with Jeep?s. An adjustment can be made by simply adding a spring to the brake lever for extra tension. Instead of addressing the problem they
"We moved here from Illinois, and my husband went here to get an oil change for his 2019 Nissan. The first time, everything went well. The second time, my husband went to the store and gave them the coupon we got in the mail. The guy said that it wasn't "
" For the past several years I've had my oil changed at this location and see no reason to go elsewhere. The employees of this location have never done bad work or tried to upsell me. Advise me as to what I should think about doing for maintenance, yes, but"
"I have had this location take care of my car for nearly 8 years. I have had, transmission flush, brakes, oil changes, ball joints, a/c replaced etc over the course of these years to name a few and to be expected with a 2006 honda crv with nearing 200,000 h"
"I have had this location take care of my car for nearly 8 years. I have had, transmission flush, brakes, oil changes, ball joints, a/c replaced etc over the course of these years to name a few and to be expected with a 2006 honda crv with nearing 200,000 h"
The Midas team did a great job on my repairs.
"I took my GMC Acadia to get the A/C looked at, the man called me to pick it up that it was ready when I get in my vehicle I turn it on to make sure everything works and I hear a weird noise like a hissing noise coming out of my vents from the A/C I let the"
The guys at Midas are great. They have fast professional service at a very good price. I use them all the time and would recommend them to everyone.
Knew what they were doing . Done in a timely manner.
They got us in and out in a timely manner. I just wish they would leave dirty smears on the hood and drivers door. My Daddy & Brother owned service stations in Oklahoma and they prided themselves on always wiping smudges off after a service.
"I took my vehicle to this Midas ,Staff was friendly my truck was overheating and loosing coolant turned out to be just a hose .They also replaced the thermostat . I was in and out and I was able to make it in time to pick my kids up from school. Thanks M"
" I've been going to this location for oil changes, so it was a natural choice to go there for an inspection. It was done in 10 minutes and I was on my way. These guys are really nice and very professional."
"Prior visits to this location were pleasant and surprising. The emphasis was not in how much money can be extracted from the customer, but trying to provide the best possible friendly service. Now not so much."
All agents were helpful. Came in and out of the shop with no delays. Thanks Marcus.
"Great service, friendly staff. Oil change was done very fast not alot of waiting like other place around. "
"I bring both my work vehicles and both my personal vehicles here. It's hard to find a trustworthy shop and these guys have never let me down. Quick service and great prices, can't recommend them enough. "
"The staff was friendly and displayed professionalism, The prices are great and the service was excellent. Great job team! "
I was shorted 1 qt of oil luckily I always check after every oil change..
There are signs on the doors that anyone entering the lobby needs to wear masks. It?s funny that not one employee that entering from the garage area put on a mask. The manager also walked around from his office to the restroom without a mask. The manager s
they provided two choices of repairs amd explained them very well. the did the repairs that day. M granddaughter was very happy.
Thank you for the prompt courteous care which you provided in my oil change and tire rotation recently. Will return again.
Jay and the guys at Midas are always friendly and professional. I've been taking my care to their location since I bought my car and will continue to so. Thanks guys stay safe.
I was not happy with my service here at all I will never go there ever again and I will let my friends and family know not to go there as well the guy that was doing my oil change was smoking a cigarette while changing my oil he seemed like he was irritated when I showed up for my appt I notice he just changed the oil in that was it when I asked him about if he rotated the tires and did the normal inspection that they do at midas he said no he saw I was frustrated about it I was there on 5/8/20
"Do NOT take your car here for an inspection! Since they couldn?t find anything wrong to charge me for, they said my windshield wipers were ?nearing the end of their life? even though they?d been replaced 6 months ago. Charged me 50.00 extra to replace the"
"I took my car in three time and in three months , they did a diagnostics and came up with the same code 171 .said it was running lean. first time they replaced my gaskets on the o2 sensors and passed my vehicle inspection. my engine light came back on. I t"
Awesome customer service. Mechanic was quick to get the job done.
"Mr. Marcus (supervisor) did an outstanding job making sure that I was satisfied with my services. And yes, I'll recommend everyone to come to this particular store and talk to anyone at 5861 S. Cooper St. In Arlington, Tx, because the whole staff is amazin"
I went to the Midas shop on Cooper in Arlington for the first time . The staff was friendly and explained the procedure an the cost very well . I waited for the brake pads to be done and it was fairly quick . I would recommend this store and will go back f
I will used your company again. everything went just as they explain to me.
"I took my car in for an oil change and tire rotation. Marcus came out took me to my car and showed me my tires were bad and told me that he could get me some tires. i decided to purchase tires ,and can see a huge change in the way my car rides .Marcus and"
"I've been a loyal customer for years, however, that has ended! I recently took my car, a 2010 PT Cruiser, in for an oil change and was also told that with my car getting close to 60,00 miles the Manufacture recommended bleeding the brakes, I believe that's"
Very Knowledgeable and friendlystaff
Every employee has always greeted me with a smile. Quick and easy! I also love the fact that the waiting room is very clean and not shop greasy! Thanks for your great service over the years and I highly recommend this shop!
"Started as soon as arriving, finished quickly "
Found my new shop! Everyone was very knowledgeable and helpful! Marcus Bowles was a great help in deciding which tires would be the best fit for my vehicle and driving needs!
"After having my oil changed & tires rotated at the store on S. Cooper, I got into the vehicle & noticed the tire sensors hadn?t been reset & the ?check engine? light was on. I returned to the shop & requested that the tire pressure monitors be reset, witho"
Always friendly staff and quick. NO pressure to buy things
"Excellent customer service, was in and out."
The staff was super friendly and professional however the expected wait time was longer than initially quoted. Dropped off truck on Tuesday midday and was told would be complete by Wednesday morning but I didn't get my truck back until Thursday morning. Th
I would definetly recommend this location to anyone that I know that lives close to me. There hours are very convienent on the weekdays and also on the weekends if necessary. Quality of work is also great. They always let you know what's going on with your
They were relatively quick & cordial.
"Do all my automotive repair there,and always outstanding service .From the manager to all the employees always curtious and friendly staff"
"They did a good job during a preventive maintenance required on the vehicle. They identified an issue with the recent balance of my tires oh, they recommended a solution and I took care of it within the hour at the tire store. Thanks guys for a good job."
Services to replace the brake fluid and oil/filter change on my vehicle exceeded my expectations! The work was done expeditiously and the cost was very reasonable. Thank you so much!!
Good job. This Midas does all of my brake and shock work.
Had to take my car in for an alignment. The service was fast and friendly. Highly recommend.
They done a great job even after I caught a ***** in one of the brand new tires they plugged it for free I love the shop
The integrity you get at this location cannot be purchased! I highly recommend anyone with concerns about getting taken advantage of by auto mechanics to ONLY go to this shop!!!
"My sons truck had NO brakes left so we took it to Midas in Arlington off of Cooper street. They looked at the truck right away, explained the repair and was up front with the cost. My son was in and out pretty quickly and the brakes work great now. All in "
Great service and friendly
Appreciate the prompt and courteous service received!
Great place to go to. Friendly
"This is the most honest and trustworthy place to take an automobile in for any type of service. They will perform the work you need done fast and without trying to ""add on"" any bogus repairs.BEST MIDAS EVER!:)"
Great competent service as expected
went in early to have an oil change done. It was performed quickly and without the pushy suggestive selling that happens too often.
Would highly recommend Midas for their professionalism and courteous attention to detail! Thanks Midas!!
"The work was quickly done, and the people at Midas were welcoming and friendly. The price was fair, and there was no pressuring or up-selling to increase the cost. I?m a return customer because of this it?s how they always are. "
I have been coming to Midas for several years because I know I'm going to receive an honest expert opinion on my vehicles.
Great service. In and out in 15 mins or so
"I have brought my car to this location 4 times for the same problem with my car. Each time they stated what was performed on the car would fix the problem. The 1st time they could not locate the problem. The second time I had it towed to the location, the"
"The last two times I've taken my vehicle in for an oil change, it has leaked both times. Back in October 2017 the day after the oil change, I noticed oil on the garage floor. I took a look underneath and the drain plug as well as the filter was leaking ("
"The manager was very rude and racist, my problem wasn't resolved and shot me my keys and basically told me to get out. I would never return here again."
"I took in my 2004 ford f-150 because it was shaking really badly they ran a test on it and they said it was the intake manifold and so they changed it and charged me 1,100 but the problem continued after i got it back and i went with another mechanic and "
"I came in for new alternator and diagnostics discovered a litany of needed repairs (10 hrs labor). Not only did they get right on it and keep me updated, they stayed extra late to get me on my way. Kudos to Marcus (manager) and his wonderful team of prof"
Great service! Everyone was very polite and helpful! Done faster than expected and took great care of me and my car!!! Thanks Guys!
They have been doing brake a strut work for me since 1986. Always excellent work.
Manager there is great! Friendly and helpful with concerns.
I WENT IN TO MIDAS MAINLY BECAUSE OF THE REVIEWS.AND EVERYONE WAS SO RIGHT ABOUT THIS PLACE.. THE STAFF IS SO FRIENDLY AND JUST DOWN TO EARTH PEOPLE. THEY TAKE THEY TIME TO LOOK OVER YOUR VEHICLE AND EXPLAIN EVERYTHING TO YOU.THE STAFF WAS VERY HONEST WITH
"I've had my oil changed, my son bought his first car in August of last year, of course he had his inspection done here. Perry and his staff are the friendliest people that I've ever dealt with in regards to my car. You get a nice feeling when you walk in "
"I've had my oil changed, my son bought his first car in August of last year, of course he had his inspection done here. Perry and his staff are the friendliest people that I've ever dealt with in regards to my car. You get a nice feeling when you walk in "
"I WENT INTO THIS MIDAS STORE NEVER BEEN THERE HAD A COUPON FOR AN OIL CHANGE WITH FREE TIRE ROTATION,THE MAN AT THE COUNTER GREETED ME WITH A SMILE WROTE MY TICKET UP AND GOT MY CAR IN RIGHT AWAY I ASKED HOW LONG WOULD IT TAKE HE SAID ABOUT ABOUT 30 MINUTE"
Went in and had a State Inspection and they noticed my front Differential was leaking. They gave me a price and I went back in and had the service done at the Arlington location. Great Technicians and Awesome Customer Service. I will definitely go back for
I have taken two cars to this shop and each time they have messed my cars up. A hole in my floor of the car and my oil filters in backwards. never again.
The customer service is absolutely pathetic. the store manager did not have a clue about how to service my needs. they told me on the phone that they would install a hitch I get there to get it installed guess what they don't know how to do it they don't k
