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6338 Thompson Road Syracuse, NY 13206

MIDAS SYRACUSE

6338 Thompson Road

Syracuse, NY 13206

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6338 Thompson Road Syracuse, NY 13206

6338 Thompson Road Syracuse, NY 13206

Midas Syracuse is your one-stop shop for brakes, oil changes, tires and all your auto repair needs.

Midas stores are owned and operated by families in your community dedicated to providing high quality auto repair service at a fair price. And their work is backed by our famous Midas Golden Guarantee*. Whether you need an oil change or tires, factory recommended maintenance, or brake repair, your local Midas has you covered.

*See store for applicability and limited guarantee terms

Why buy your next set of tires at Midas?

The Midas Tire Promise.

Included with the purchase of 4 tires:

Free tire rotation every 5,000 miles

Free re-balance every 5,000 miles

Free inspection for irregular wear/conditions

Free tire air pressure check

Syracuse, NY Auto Repair and Tires

With convenient hours and locations, we make it easy to get your car repaired in Syracuse. Our expert trained technicians are ready to fix your vehicle and get you back on the road. Learn more and request an appointment at Midas today - your Syracuse, NY auto repair and service destination.

Need an Oil Change in Syracuse, NY?

Our experts can recommend the best conventional, synthetic blend, or full synthetic oil for your vehicle. Trust Midas Thompson Road to prolong the life of your car with our exceptional vehicle maintenance. Learn More

Syracuse Brake Repair

For brake inspections or repairs, trust our expert technicians for quality service at affordable rates. We provide comprehensive brake services, ensuring your safety on the road. Schedule your appointment at Midas in Syracuse today and drive with confidence. Learn More

Tire Balancing & Repair Services in Syracuse

Tires are crucial for safety, connecting your vehicle to the road. Your brakes depend on your tires to have a firm grip on the road. At Midas in Syracuse, NY, our experts ensure your tires are safe in your car, truck, or SUV. Learn More

Syracuse Wheel Alignment & Suspension Services

Experiencing handling issues? Trust Midas in Syracuse, NY, for expert suspension and alignment services. Our professionals inspect wheel alignment, struts, shocks, and suspension, ensuring a safe and comfortable ride. Count on Midas for your vehicle's stability and performance. Learn More

Car, Truck, SUV and EV Tires in Syracuse

Searching for dependable tire options in Syracuse? Explore our extensive tire selection featuring top brands like Michelin, BFGoodrich, Firestone, and more. We have tires for most vehicles, including cars, SUVs, trucks, and electric vehicles. Schedule your Midas appointment today. Learn More

Check Engine Light Diagnosis in Syracuse

Is your Check Engine Light on? This warning can indicate severe engine problems, requiring expert diagnosis. Rely on Midas professionals to identify and resolve the issue, ensuring your vehicle's peak performance and safety. Learn More

Syracuse Muffler and Exhaust Services

Experiencing smoke, noise, or other exhaust system problems? Visit Midas in Syracuse for expert exhaust services and repairs. Our professionals ensure your vehicle runs smoothly and safely. Trust Midas for reliable solutions to your exhaust issues. Learn More

Routine Auto Maintenance and Repairs in Syracuse

Count on Midas in Syracuse, NY for expert brake repair, scheduled maintenance, exhaust, tires, oil changes, steering, suspension, wheel alignment, and more. Rely on us for your car's safety, performance and reliability. Learn More

Car A/C Recharge & Heating Repair in Syracuse, NY

Car heating and A/C systems deteriorate over time, leading to clogged hose pipes that may leak if not properly serviced. This can result in poor efficiency in both heating and cooling functions. Let Midas Thompson Road regularly maintenance your AC system so it operates at its peak performance level. Learn More

Car Batteries & Auto Electrical Services in Syracuse

Experiencing a dead battery, starter issues, or alternator problems? For any electrical component concerns, trust the experts at Midas Thompson Road. Our skilled mechanics in Syracuse, NY diagnose and resolve car battery and electrical issues promptly for smooth operation. Learn More

Programs

  • ASE Certified

  • Motorists Assurance Program

Amenities

  • WiFi

  • After Hours Drop-off

  • Coffee

  • Magazines

  • Online Appointments Available

  • Online Estimates Available

  • Online Tire Shopping Available

Community Involvement

  • American Red Cross

  • Blood Drive

  • Make-A-Wish Foundation

Payment methods

The Midas Credit Card offers instant credit and special financing options2 to qualified applicants. See store for details. Get Details

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Average Rating:

4.48 of 5 stars

209 reviews

ljomama13

5.0 of 5 stars

Mar 13, 2024

Always a positive experience when I go there

UnsatisfiedCustomer

2.0 of 5 stars

Mar 12, 2024

In order to retrieve my vehicle, I had to sign a pad without any context. That is, the counter person could not print a copy for me to sign so that I could see what I was signing. My signature can now be used for any document Midas so chooses without my permission.

Patti A

5.0 of 5 stars

Mar 11, 2024

The staff at the Thompson Rd location is phenomenal. They are courteous, attentive and take the time to explain what’s happening. Kudos on hiring such wonderful people!!

Jim W

5.0 of 5 stars

Mar 08, 2024

Employees were great; friendly and personable.

Chris l

4.0 of 5 stars

Mar 05, 2024

I came in for inspection they recommended two filters I declined it at this time.it passed inspection but when I got it home and turned on the heat it was making a very loud noise. I called they said to bring it back in. I explained to the guy when I got there the problem and he came right out to my car to look at it and one of the filters was not all the way in. I was very satisfied that he looked right then and there and fixed the problem even though they were closing in 15 minutes. I wasn’t highly satisfied just for the fact that I had to bring it back a second night

Mary K

5.0 of 5 stars

Mar 02, 2024

The staff were extremely kind, explained my problem well, she provided information for repairs.

Mary C

5.0 of 5 stars

Feb 29, 2024

Friendly staff, pricing was lower than expected, communication was excellent

Laura S

5.0 of 5 stars

Feb 23, 2024

Very prompt and courteous service.

Anonymous

5.0 of 5 stars

Feb 19, 2024

I I had a good experience

Coz

5.0 of 5 stars

Feb 13, 2024

The car was taken on the scheduled time. The service staff explained the information. They were friendly and courteous.

ljomama13

5.0 of 5 stars

Feb 10, 2024

Work done very fast and friendly

Carrie

5.0 of 5 stars

Feb 08, 2024

They have the best price and they were super friendly, great customer service

Anonymous

5.0 of 5 stars

Jan 25, 2024

Long term customer

Phil

5.0 of 5 stars

Jan 22, 2024

The guys explained everything in detail.

TP

5.0 of 5 stars

Jan 19, 2024

I got what i asked for

NW

3.0 of 5 stars

Dec 28, 2023

I made an appointment online and it seems that, whatever software is used, it does not communicate to the store. The employee stated that it was not on his computer and repeated numerous times how much of a pain in the a** the online appointments were. So figuring out that issue would help. Also, telling your employees to not pick their teeth with the paper tags they place on the customers keys, would be nice as well. I had to witness this employee not only pick his teeth with one (while talking to him) but then also sucking whatever was on it, off. Just a suggestion. The employee who checked me out was great and super nice. It was just uncomfortable at check in.

Mike

1.0 of 5 stars

Dec 22, 2023

Communication here is very poor, i think that’s the real issue. The initial person i spoke with was courteous and upbeat, a different guy cashed me out after the oil change was completed. He was an a**hole right away. I’ll just go back to the dealership from now on, they cost more but at least they know how to communicate with customers. I requested a synthetic blend when I made the appointment, because that’s what i’ve always used in every vehicle I’ve ever owned. He could have explained that my newer vehicle calls for full synthetic, i’m not unreasonable. When i asked to talk to the manager he said “you can talk to me” then he called out the window for the manager and then said “i’ll just go ahead and give you the $20 off” that and he kept calling me ma’am…. I know i’m portly, but last i checked i’m pretty sure i’m a guy…

Rideordie45

5.0 of 5 stars

Dec 01, 2023

A big fan of appointments so that worked and the alignment was very good vehicle drives amazing thank you for your service

Mickey

2.0 of 5 stars

Nov 13, 2023

The price online was not what I was charged. I was not quoted a price before the work was done. The person behind the counter was a little rude when I questioned him about the price at the end. Never going there again.

Dan L.

5.0 of 5 stars

Nov 08, 2023

This Midas location has always been very good with their service and communication. They do excellent work and are always willing to answer questions. I was not thrilled by the fact that part of warranty was sent to me via e-mail and that I was expected to print this out and file it with my paperwork for my vehicle in order to have a valid set of paperwork. I feel this is unfair because many customers do not own prints and cannot print a copy at home. I have done so, but many people will not be able to and I feel this is a deceptive way of making it hard for people to submit claims. You should not engage in such processes and should provide all paperwork necessary at the time of servicing. Thank you, Dan Lord

Anonymous

5.0 of 5 stars

Oct 25, 2023

very knowlegable,pleasant experienced. I'll definetely come back

WMeans

5.0 of 5 stars

Oct 25, 2023

Communication was great. Everyone was very friendly.

ljomama13

5.0 of 5 stars

Oct 23, 2023

Always friendly and honest

Anonymous

5.0 of 5 stars

Oct 14, 2023

Staff is very friendly

SyracuseGuy

4.0 of 5 stars

Oct 13, 2023

Basically ignored when picking up & paying for service. 1 mechanic in garage & it took at least 15 minutes for him to look at us. He reluctantly went to search for someone to check us out. He came out of the back holding up his index finger as if to say that someone would be with us in just a minute. 10 minutes later 2 more guys come out of the back & don't even look at us. A few minutes later after watching the 2 look under the hood of a vehicle....I finally had enough! I went into the garage & yelled "Can somebody please cash me out?!?!? I've been waiting for like 30 minutes!!!" Someone came in & blah blah blah having a rough day personally yada yada yada.

Pam M.

5.0 of 5 stars

Sep 23, 2023

The staff always does their best and communicates well.

Mlayow

4.0 of 5 stars

Sep 14, 2023

I was able to get my car in when I wanted. The service was preformed well and the price as as quoted.

Hercules

5.0 of 5 stars

Sep 06, 2023

Felt like i was taken care of

Medic407846

5.0 of 5 stars

Aug 29, 2023

Quick easy process. Staff was friendly and welcoming

Trinity H

5.0 of 5 stars

Aug 25, 2023

They took me right in without an appointment. They were very friendly and made me laugh. After a rough night at work it was much needed. Thank you!

Anna Richardson

5.0 of 5 stars

Aug 22, 2023

Matt and James are very helpful!!!

Sue M

5.0 of 5 stars

Jul 25, 2023

Addressed my problem.

Anonymous

5.0 of 5 stars

Jul 25, 2023

courteous, timely, and professional service

Linda H

5.0 of 5 stars

Jul 19, 2023

I’ve gone to this Midas site multiple times, so far, so good!

qs

5.0 of 5 stars

Jul 11, 2023

Staff was very helpful and kind and considerate.

Linda

5.0 of 5 stars

Jun 27, 2023

The gentlemen who ran the shop was professional and knowledgeable and took care of my issue in a timely manner! Kudos to the manager of Midas on Thompson Rd Syracuse Ny

jens Moller

5.0 of 5 stars

Jun 27, 2023

friendly staff i have a customer for 15 years a my location

mj

5.0 of 5 stars

Jun 20, 2023

Called and made an appointment arrived the service agent greeted me and quickly got the vehicle in for the service I requested, I asked about an additional service oil change they fit me in rather quickly, only complaint is the cost of the oil change i did not have my coupon was hoping clerk had one on hand but did not.

MA

5.0 of 5 stars

Jun 17, 2023

Great service, they took care of business

Dan D

5.0 of 5 stars

Jun 10, 2023

From the moment I walked in the door someone asked if I needed help. Looked at my vehicle right then gave me an estimated price and made an appointment for the next week. When I brought the vehicle in the next week they called me to explain what was bad and what was good gave me a price to do the work and were very pleasant. The next day I recommended them to a coworker who needed work done on his truck.

JSW

5.0 of 5 stars

Jun 02, 2023

Very pleasant experience; the service manager was most personable and provided quite excellent service while, clearly, keeping the overall cost for the service lower than we expected.

Not synthetic

2.0 of 5 stars

May 26, 2023

Asked for full synthetic oil change. They performed standard oil change.

Pug Lover

5.0 of 5 stars

May 20, 2023

The staff was very friendly and informative. I've never had a bad experience with them.

Reese R

5.0 of 5 stars

Apr 27, 2023

They were very courteous and very friendly and understanding of the situation at hand with my vehicle. They were not pushy, very informative. Updated me when they noticed a potential problem, upfront on the total price prior to my vehicle arrival.

Jo M

5.0 of 5 stars

Apr 25, 2023

I was pleasantly surprised how quickly my vehicle was ready. James was very professional and I observed him treating everyone in a respectful and friendly manner.

Pete A

5.0 of 5 stars

Mar 23, 2023

I reserved the appointment on line and received a confirmation. The Midas shop had no record of it. They took me in anyways and did a great job.

Alexis

5.0 of 5 stars

Mar 18, 2023

Friendly. Quick service

Anonymous

5.0 of 5 stars

Mar 11, 2023

James the manager was very pleasant and kind explained everything to me clearly and had great customer service

Pam M

4.0 of 5 stars

Mar 11, 2023

They work hard to meet your needs.

Anonymous

5.0 of 5 stars

Mar 04, 2023

All around professional and quick service

Cindy j

5.0 of 5 stars

Feb 15, 2023

The young man was very pleasant and informative

volvo jones

5.0 of 5 stars

Feb 13, 2023

did the thing (inspection) at the scheduled hour and completed it in less than scheduled period (30 minutes under than maximum), and staff was responsive to my questions about results. no bullsh*t. everyone was cool.

Michael M

5.0 of 5 stars

Feb 04, 2023

The workers there are great all of them will smile and say good morning or good afternoon.

ljomama13

5.0 of 5 stars

Jan 31, 2023

Very friendly and welcoming

James H.

5.0 of 5 stars

Jan 18, 2023

James the manager and a mechanic spoke to me for awhile,they were friendly,I'll definitely will be back for service.Me and my wife heather has been to other places but the service is nothing compared to midas,keep up the good work

Linda L

5.0 of 5 stars

Jan 12, 2023

I've gone here for everything & never had a problem

Joe

5.0 of 5 stars

Jan 10, 2023

Associate was very professional and friendly. You don’t see that too much anymore

Debbie C

5.0 of 5 stars

Jan 05, 2023

Mike was totally honest about my brakes, that there was nothing wrong with them! It was a perfect opportunity for them to go ahead and install new brakes or some other service but he was just honest and didn’t charge me to check them. He said if the noise continues I could come in and they could clean and lubricate them and gave me the exact price.

John C

5.0 of 5 stars

Jan 04, 2023

Prompt courteous service

Nawlinsqueen

5.0 of 5 stars

Jan 02, 2023

James was wonderful! My suspension is perfect!

AnthonyV

5.0 of 5 stars

Dec 29, 2022

People were very helpful and polite

Krista

5.0 of 5 stars

Dec 21, 2022

My appointment was for my inspection so I was taken care of within an hour

Mike

5.0 of 5 stars

Dec 09, 2022

I have been going to this Midas location for years and always feel comfortable with easy scheduling and good service of my vehicle.

Mc

5.0 of 5 stars

Dec 05, 2022

Friendly service

Hockeydad

5.0 of 5 stars

Dec 03, 2022

Professional services fast service.

Sherip04

4.0 of 5 stars

Dec 03, 2022

Quick and friendly

Satisfiedcuctomer

5.0 of 5 stars

Nov 19, 2022

Friendly courteous staff, they got my vehicle in and out in a very timely manner. Overall it was just a great experience

Tony L.

5.0 of 5 stars

Nov 15, 2022

Satisfied with the service and the employees.

Denise M

5.0 of 5 stars

Nov 14, 2022

When I scheduled my appointment they gave me the time that I wanted, I got there 15 minutes prior and they were servicing my car before my appointment time, they were efficient they were friendly they explained everything to me and it was all in a timely manner

Ward

5.0 of 5 stars

Nov 09, 2022

Oil change tire rotation new caliper brakes pads turn the rotors

John C

5.0 of 5 stars

Nov 04, 2022

Service was done in a timely manner.

Dawn G

5.0 of 5 stars

Nov 03, 2022

The employees were very friendly and accommodating. It was a pleasure to deal with them

Susan R

5.0 of 5 stars

Oct 29, 2022

Quick scheduling of appointment, received right on time. Quick and excellent and friendly service.

Deb

5.0 of 5 stars

Oct 22, 2022

Staff was friendly and knowledgeable. Explained things well and answered all my questions.

Edward

5.0 of 5 stars

Oct 05, 2022

I was highly satisfied because I was treated fairly every time I’ve been at this location for any services

Sam Maxamillan

5.0 of 5 stars

Sep 27, 2022

The work was done quickly with no problems

Kent C.

4.0 of 5 stars

Sep 23, 2022

Rescheduled due to worker availability.

Rita

5.0 of 5 stars

Sep 22, 2022

They did a state inspection for my vehicle quickly and efficiently, identified a problem that I didn't even know about and fixed it for a small price.

Anonymous

2.0 of 5 stars

Sep 21, 2022

I likely will not be back

no

5.0 of 5 stars

Sep 13, 2022

They did what they were supposed to do

Terry R

5.0 of 5 stars

Aug 24, 2022

The continual courteous service from all the employees and quality of work will keep me coming back

Anonymous

3.0 of 5 stars

Aug 23, 2022

I took my vehicle for its normal oil change as I have for years now. When the tech told me it was done & how much it was I stated I've never paid that price before. He then stated it did go up ten dollars. When I got home & looked at my receipt I realized the problem was he used synthetic oil instead of the oil I normally use. I was charged 80 dollars instead of my normal 25 to 30 dollars. I just hope I'll be able to switch back to my normal oil after this.

Richard R

5.0 of 5 stars

Aug 09, 2022

Had no problem with visit and they were very friendly and professional

Amanda

5.0 of 5 stars

Jul 25, 2022

Been going for years never have I ever been disappointed

Carguy

5.0 of 5 stars

Jul 21, 2022

Always take care of my car as well as always fast and friendly.

Lyndsey m

5.0 of 5 stars

Jul 20, 2022

All workers either waved to me or greeted me with a good afternoon

Fred J.

5.0 of 5 stars

Jul 15, 2022

I have had my vehicles serviced at this location for approximately 10 years. Owning an older vehicle requires maintenance, and having Midas do the work gives me peace of mind.

dw

4.0 of 5 stars

Jul 12, 2022

bathroom had NO toilet paper and NO had towels...NO coffee in waiting room!!! NOT a good look...

Tozzy

5.0 of 5 stars

Jun 24, 2022

I’ve been going to this Midas for many years. They have always given me great service.

Joey A.

5.0 of 5 stars

Jun 15, 2022

Very professional very knowledgeable of all the questions I asked from tire rotation to tire brand and selection of oils

MOG

5.0 of 5 stars

Jun 14, 2022

Courteous, professional, and not trying to sell me things I don't need.

Chrish

5.0 of 5 stars

Jun 14, 2022

Excellent communication and customer service!

Joe Russell

3.0 of 5 stars

Jun 13, 2022

Asked for air to be added to tires. They were not added to max amount. They placed my work ID in my middle console without telling me which caused me quiet a bit of anxiety.

phil z

5.0 of 5 stars

May 25, 2022

tecks were very professional and very polite and very fast.

Pompey Springs

5.0 of 5 stars

May 13, 2022

They repaired my tire in a timely manner.

Sarah R

5.0 of 5 stars

May 13, 2022

I was helped right away, even without an appointment. My license plate was rusted to my vehicle and the issue was quickly resolved. I got an inspection and was not made to feel like I needed to buy/replace everything in my vehicle. I was treated with kindness, professionalism, and amazing communication. I will be returning. Great service, as always.

Guinness

5.0 of 5 stars

May 07, 2022

Great place , great staff

Denise M.

5.0 of 5 stars

May 05, 2022

I liked that I was able to schedule an appointment and get it right in and also the gentleman at the counter kept me updated on what was going on with my vehicle. Also...they had my favorite show on the television!😊

howie f

5.0 of 5 stars

Apr 25, 2022

it's close by my home, I set up an appointmentthey did a good job.they didn't try to sell me anything extra.

Deb T

5.0 of 5 stars

Apr 23, 2022

Ralph kept me informed all the way through the whole process. he came out sever times. This one of the most pleasant experiences that I have had. was worried to come back as one time the guy stripped my stud for my lug nuts, I forgot that guys name and he was rude.. But Ralph has changed my mind about coming there.. Kudos Ralph and the nice man that checked me out at the service desk

terryr

5.0 of 5 stars

Apr 04, 2022

I have a vette and am more than particular who works on it. They have an outstanding vette mechanic.

Deb T.

4.0 of 5 stars

Apr 02, 2022

… because there is always room for improvement. There is always something more that can be done. I found every aspect of my visit to be satisfactory. I’m a repeat customer that wouldn’t return if it wasn’t satisfactory.

Syracuse_

1.0 of 5 stars

Mar 30, 2022

If there is a further problem than what the vehicle was originally brought in for the shop doing the extra work should have to report the work needed and justify why so it keeps them honest and holds them accountable for getting it done

Matthew H

5.0 of 5 stars

Mar 16, 2022

The speed with which my service was conducted and the communication between the service provider and myself was very clear.

Edb

5.0 of 5 stars

Mar 12, 2022

The service manager at this location was very polite and took good care of us

Jody

5.0 of 5 stars

Mar 11, 2022

I am always pleased when getting my oil changed, tires and inspections. I feel taken care of

Brewster

5.0 of 5 stars

Mar 08, 2022

The manager realized that the repair required tools thatare not available at Midas. I need to take ot to the dealerfor repairs. The manager explained the predicament I will comtinue to bring both of my cars to Midas becauseI trust the judgement of the entire staff at this location.

Pam M.

5.0 of 5 stars

Mar 08, 2022

Clearly explained the results of my vehicle inspection. Very friendly service.

Marina C.

5.0 of 5 stars

Mar 04, 2022

The entire staff was accommodating kind and efficient. Magnificent help from Mike and Ralph.

Brenda G

5.0 of 5 stars

Mar 04, 2022

Ease of appointment scheduling. Convenience of location. Being able to wait because I have no one to shuttle me back and forth. Speed of service. And going here for years. I trust the employees - I see the same guys along with a few new ones, but they all have the same approach. It's a small town feel all about service and transparency.

Cynthia C

5.0 of 5 stars

Mar 02, 2022

I have had all my oil changes done at this location as well as extensive repairs in February, 2020. The mechanics always try to fit you in if there you urgent repairs or an emergency.

Db

5.0 of 5 stars

Mar 01, 2022

They are very friendly, professional knowledgeable what they are doing quick get u in and out

Jen

5.0 of 5 stars

Feb 21, 2022

This is the garage that I have brought all of my cars to for the past 25 years and I am always happy with the service that I receive.

Bianca T.

1.0 of 5 stars

Nov 24, 2021

Vince & Scooter we?re the only two people there that were actually good & had great customer service. The Big boss Rick is so rude and has no respect and has horrible customer service skills . I had a 11am appointment for a OIL CHANGE and my car was there

Robert M.

5.0 of 5 stars

Jul 15, 2021

"Maintenance completed 1/2 hour sooner than expected. Rep at the register was cordial and polite. Checklist showed a couple of items, not urgent,but would have gone unnoticed save for putting the car up on the rack. Would not hesitate to bring in the car a"

Barbara H.

5.0 of 5 stars

Jul 10, 2021

Great job and great people that helped me.Yes I would recommend them to a friend.

Fred P.

5.0 of 5 stars

Jun 30, 2021

General service all the guys in the shop are all great to do a super job Quickley thank you

Brian B.

5.0 of 5 stars

May 17, 2021

They do quality work here and the prices are fair.

Amanda W.

5.0 of 5 stars

Mar 04, 2021

I brought my fianc?s Jeep into the Syracuse location on Thompson Road for 4 large tires to be mounted to the rims and balanced and for an inspection. My fianc? has been deployed in DC since January so it?s just been myself taking care of everything for al

Lisa A.

5.0 of 5 stars

Feb 27, 2021

Always professional and friendly. Prices are reasonable and always a pleasure coming here and having great service

jim s.

5.0 of 5 stars

Nov 19, 2020

Resonant vibration at 1700 rpm led to diagnosis of beginning engine and transmission mount deterioration on my 9-year old Malibu. Very thorough examination and adjustment to reduce resonance to 1200 rpm and barely noticeable. I had only planned to drive

Bonnie H.

5.0 of 5 stars

Nov 04, 2020

Excellent pleasant done in a timely manner. Thank you

Anthony L.

5.0 of 5 stars

Sep 16, 2020

"Best in town, very friendly people.Took very good care of us. Thank you Midas"

Brad D.

3.0 of 5 stars

Aug 04, 2020

good job with the tires etc.I feel safer on the road now.thanx

Bill N.

5.0 of 5 stars

Jun 28, 2020

" I""D GIVE THE CENTER on THOMPSON RD in SYRACUSE A 5 STAR RATING for a job WELL DONE. APPOINTMENT was EASILY ARRANGED, QUICKLY DONE, VERY COURTEOUS and ATTENTIVE PERSONNEL, SAFE CLEAN WAITING AREA , in ADDITION TO A JOB- WELL- DONE THANKS "

Maureen C.

5.0 of 5 stars

Jun 23, 2020

I take 3 family vehicles to the local Midas on Thompson Road and I always receive excellent customer service ! The staff is knowledgeable and they let you know what needs to be done and they work with you to give you the best price possible. Scooter is al

John M.

5.0 of 5 stars

Apr 26, 2020

Always great service. and fast.Thank you

Dan L.

5.0 of 5 stars

Apr 11, 2020

The Thompson Road Midas has always meet high standards and continues to do so in the current strange world in which we find ourselves. They performed excellent work and practiced proper social distancing while meeting the needs of the public in these tryi

Carin A.

5.0 of 5 stars

Feb 05, 2020

Vince was very thorough and explained everything so I could understand. He was the best mechanic I?ve ever dealt with. I will definitely be back.

Lisa C.

4.0 of 5 stars

Jan 19, 2020

In and out for an inspection. The guys there we very friendly! Thank you

AARON B.

5.0 of 5 stars

Jan 07, 2020

"A great shoutout of thanks to Chad and Dustin, who gave a few minutes of their time to perform an act of kindness for me. I just started at new job and won't see a paycheck for several weeks. This morning the muffler pipe on my van seperated so that I un"

Joe S.

5.0 of 5 stars

Jan 04, 2020

Vince is awesome. Trouble with slow leak in 3 tires. Fixed right up and more than reasonable pricing.

Bill N.

5.0 of 5 stars

Dec 29, 2019

"RARE, complete service providedIT STARTED WITH A NYS INSPECTION. THE CAR PASSED but with the inspection came a thorough, comprehensive review of recommended work to be done. Work that was satisfactorly completed at a later date.VERY"

John M.

5.0 of 5 stars

Dec 20, 2019

The shop was fantastic and helpful with my brake issue. Fixed and performed to excellent use on my truck.

Sheila C.

5.0 of 5 stars

Dec 19, 2019

I have been very pleased with the service at Midas they seem to be very efficient and professional.

Charlene B.

5.0 of 5 stars

Oct 31, 2019

Went in for an inspection ...the guys have always been polite and efficient

Charles S.

5.0 of 5 stars

Oct 11, 2019

"The service was fantastic, the price was too!"

Shirley F.

5.0 of 5 stars

Oct 04, 2019

End of Aug I went to Syracuse to enjoy the State fair. i am from Canada and love the Syracuse State fair. This Midas Muffler location crew are exceptional. I had received a fix-it ticket late evening for a passenger driving light that was unknowlingly n

Tiffany W.

5.0 of 5 stars

Sep 22, 2019

Great job!!

Kerry B.

5.0 of 5 stars

Sep 20, 2019

Cory was incredible and very helpful! Service was extremely quick!

Harold M.

5.0 of 5 stars

Jul 24, 2019

"I was attending the Syracuse Nationals car show and needed some welding to repair my hotrod. Stopped in and explained my problem, the manager (forgot his name) looked at my car and said no problem. He took my car and did the repairs and I was on my way to "

Jerry G.

5.0 of 5 stars

Jul 11, 2019

All was great

Ashley J.

5.0 of 5 stars

Jun 07, 2019

I made an emergency call to get my car in after my parking brake was locked on. They got me in within a few minutes of my call. While I was waiting they were able to show me exactly what was going on and what they had to do. That?s great for those of us w

Scott F.

5.0 of 5 stars

May 06, 2019

Done very quickly kept me informed as we waited on parts to be delivered. Staff very courteous

Roman B.

1.0 of 5 stars

Apr 30, 2019

"Let me just start with saying that it was the worst experience I ever had with repair shops. Every time i go to any Midas repair shops, i feel like all they care about is how badly can they rip you off. The first visit I had to this Midas location for NY"

Dan L.

5.0 of 5 stars

Apr 04, 2019

"As always the service was fast and professional, the staff pleasant and well mannered and the price very good. What more could anyone want? In and out in an hour and a half without an appointment made in advance. A*"

Bonnie H.

2.0 of 5 stars

Mar 16, 2019

I go to Midas all the time. I seen to always have a problem with rotating my tires. My Hyundai Tuscon a ***** was lost. This Jeep i have they could not get the bolt off. Lost two caps. Hopefully the dealership will be able to get the tires off for rot

James T.

5.0 of 5 stars

Jan 26, 2019

Both managers willing to go the extra mile to help people out very satisfied

Gary N.

1.0 of 5 stars

Jan 25, 2019

Manager would not honor valid discount coupon. Argued with me and kicked me out of store.

Carlo B.

1.0 of 5 stars

Jan 15, 2019

"I had my brakes repaired here in September. I complained of a pull to the right. Midas disagreed, but the pull persisted, intermittently.4 months later, after driving the truck to FL, I learned that my master cylinder was almost completely void of brake "

Nikki R.

5.0 of 5 stars

Dec 20, 2018

Service was fast and always good !!

Adam C.

2.0 of 5 stars

Dec 13, 2018

Promote a premium product vs the alternative which they say will fail. Where does that leave you? Very bothered and I welcome a call from management to help with the growth of your company ethically. Thanks.

Jerry G.

4.0 of 5 stars

Nov 29, 2018

ALL WENT WELL EXCEPT THEY FAILED TO CALL ME WHEN CAR WAS DONE I HAD TO CALL THEM

Maureen C.

5.0 of 5 stars

Nov 23, 2018

The guys at the Thompson Road location are great- always willing to accommodate whatever you need and always courteous and friendly !

Brenda G.

5.0 of 5 stars

Nov 09, 2018

"Made the appointment, work was completed in a timely fashion, and I was even offered some pizza if I wanted some. Always professional, courteous, knowledgeable. I appreciate their hard work, esp on a Saturday,"

Bonnie H.

5.0 of 5 stars

Oct 01, 2018

Great fast answered all my questions.

Joanne R.

5.0 of 5 stars

Sep 27, 2018

"Friendly, prompt service. Recommend! Thank you"

Chuck S.

4.0 of 5 stars

Sep 21, 2018

"Yes, The job performed was done quickly and timely. "

Terry R.

5.0 of 5 stars

Sep 20, 2018

The professionalism and customer concern were highlights of my visit

Nikki R.

5.0 of 5 stars

Aug 03, 2018

"Scooter was amazing as always he?s the reason I bring my car to this location, they are fast friendly and get the job done they have an amazing team that works together keep up the great job .. "

Charles H.

1.0 of 5 stars

Jul 20, 2018

"Dropped my car off to be inspected, paid for extra repairs that likely were not necessary to actually pass the inspection, incredibly upset that even after oking the extra repairs nobody could be bothered to check my tire pressures and get the pressure lig"

Tara T.

5.0 of 5 stars

Jun 03, 2018

Excellent customer service!

joseph n.

4.0 of 5 stars

Jun 02, 2018

I ended up needing front breaks and they were able to get them quickly

Vern C.

1.0 of 5 stars

May 29, 2018

I was waiting about 25 min from a mechanic just to come see what service I needed after being told to hold on for a minute by one of your mechanics . I look through the door and their sitting down laughing running there mouths and when a lady came in behin

Robert M.

5.0 of 5 stars

Apr 20, 2018

great service

Brenda L.

1.0 of 5 stars

Mar 22, 2018

no

Deb A.

5.0 of 5 stars

Mar 20, 2018

"Third time I?ve had service done here and another great experience! Rattling vibration that I figured was exhaust system going. Sigh $$. Turned out to be a rusted bracket for an exhaust heat shield that they showed me, and placed a new one on at no charge"

John E.

1.0 of 5 stars

Jan 23, 2018

I will never come back to a MIDAS SHOP again. I had a oil change and I broke down on the highway. The installer put the filter on with a wrench and severely damaged the filter. It put a hole in it and blew 3 quarts of oil on the highway. I had someo

David B.

5.0 of 5 stars

Dec 21, 2017

"Excellent and prompt service. Good, consistent effort, as I have come to expect from Midas."

Merisa B.

5.0 of 5 stars

Dec 21, 2017

The customer service was pleasant they got my car right in to be inspected and were just on time

David M.

5.0 of 5 stars

Dec 07, 2017

that's right

Paul C.

3.0 of 5 stars

Nov 22, 2017

I went in and asked to check my heat because I was having none and to flush my radiator because the fluid was old I was told the heat was hot but it isn't . I have always had great service there but it has dropped a bit it seams like any other garage tha

Joe C.

4.0 of 5 stars

Nov 22, 2017

"Well the man at the counter was very polite and professional. He was great. However, when they put the new tire on that I purchased, the tire pressure light was till on. I drove it a bit and it did not go out. So I had to go back and he had ME put air "

James R.

5.0 of 5 stars

Nov 21, 2017

Fast and courteous service.

Ed B.

1.0 of 5 stars

Nov 19, 2017

Took in for an inspection which they said would be 1.5hrs. called after 4 and it was not done. Told us the oil was severally low and said we needed oil changed before we left. Almost seemed pressured to get oil change which was not needed. Only 1 quart low

Ricardo R.

1.0 of 5 stars

Oct 13, 2017

"After more than twenty years as a Midas customer, in your Thompson Rd agency, I am leaving you for good. I went for my annual NYS inspection and spent $700 on a brake job that I was told by your mechanic I needed, to pass such inspection. After done and pa"

Chris T.

5.0 of 5 stars

Oct 06, 2017

They did a fine job in a reasonable amount of time. The staff was courteous.

Aretha H.

5.0 of 5 stars

Oct 02, 2017

Excellent

Aretha H.

5.0 of 5 stars

Sep 30, 2017

Great job

Debbie P.

5.0 of 5 stars

Sep 29, 2017

Great service ! Very friendly staff.

Dennis B.

5.0 of 5 stars

Sep 21, 2017

"Always fast and friendly service!!Have been going to the Midas on Thompson Road for many years. They use to service my (late) mom's car, mine, and my wife's. Will continue to go there because we feel very comfortable with their service."

Terry R.

5.0 of 5 stars

Sep 14, 2017

This location was recommended to me. I have been more than satisfied with the work done and the professionalism of those involved. It will be my place for the future.

Donna W.

5.0 of 5 stars

Sep 08, 2017

"Over the top, keep up the good work . "

Ann P.

5.0 of 5 stars

Aug 29, 2017

absolutley

Marcos P.

1.0 of 5 stars

Aug 26, 2017

Had an appointment for my inspection at 10 am.Dropped my car off. At 3 pm my car was still sitting on the parking lot. Was told that they will get to it. Taking my car somewhere else next time.

Mary C.

5.0 of 5 stars

Aug 17, 2017

Everything checked out well and passed with flying colors. Staff is always courteous and able to answer side questions and concerns.

Lori M.

5.0 of 5 stars

Aug 10, 2017

I work next door and the service is always great! I have been very satisfied with the employees and job that is done.

Jason P.

1.0 of 5 stars

Jul 06, 2017

Who ever was working at the speedy oil change on Thompson road in Syracuse on Thursday night July 6th should be fired. I waited from 5:00pm to 5:20pm and no one waited on me even though I could see the guy hiding in the garage. It was obvious he did not

Joe P.

1.0 of 5 stars

Jun 22, 2017

"For years I went to Midas on Thompson Rd I was taking my cars there I went there for 3 of my cars they always took good care of me, until this last time I got a new muffler, I was ok with that the check list they gave me they said nothing was wrong with a"

Jack T.

5.0 of 5 stars

Jun 10, 2017

"I am very lucky to have you in my neighborhood as when I need anything done you are always there for me. Thank you for the wonderful work that you did on my car and in short time, I will always be back. THANK YOU"

Patti B.

5.0 of 5 stars

Oct 19, 2016

Love these folks.... they do great work and are efficient all the way around!! This time I brought my new car to them for my first oil change because they are far more professional than the car dealer I bought it from!!

Shirley H.

5.0 of 5 stars

Sep 23, 2016

"My car needed an oil change, but I was short on time because I was in charge of organizing my best friend's birthday party tonight.I was met by Chad Humphrey, who assured me that he could get the job done quickly for me.Within an hour, I was back on the ro"

Tim G.

5.0 of 5 stars

Sep 23, 2016

"When I brought my car into Midas this morning, I was met by a friendly and courteous mechanic. His name is Chad Humphrey.I was worried about my door handle and how long it would take to get repaired.Chad assured me with a smile that he could absolutely han"

Peter M.

1.0 of 5 stars

Jul 24, 2016

called and scheduled to drop truck off for the day--(had gotten estimate 2 days earlier). Told them would leave keys in drop box as had job out of town that day. Called at 2:00pm to get status---was told never touched truck--never checked lock box. Larry C

Ronald B.

5.0 of 5 stars

Jun 10, 2016

"I can't say anything bad about this shop. The guys are great, service is timely, all round would recommend this shop to anyone. This crew should never be split up. "

susan l.

5.0 of 5 stars

May 25, 2016

"Great Inspection, best service ever - out in less than 1 hr.!Would recommend to anyone."

Paula T.

5.0 of 5 stars

Mar 01, 2016

"I cannot say enough about the workmanship and the kindness of all the guy's in the Thompson rd shop! Literally from when you walk in the door you are treated with care and compassion. Being a female it can be overwhelming to walk into an auto shop, not thi"

Tim R.

5.0 of 5 stars

Feb 13, 2016

For the last 15 years I've taken my vehicles to Midas for regular maintenance and occasional repairs. Dave and his crew have always been courteous and professional resolving problems in a timely manner. Very happy with the service and will continue to be

Rhonda C.

5.0 of 5 stars

Feb 13, 2016

I've always received outstanding service from Dave and his crew. Each and every visit has been professional and courteous. I have a '95 corvette and trust no one else to maintain it for me. I recommend them highly!

Mark F.

5.0 of 5 stars

Nov 04, 2015

Broken record here. Dave and staff have helped me keep my cars running for years. They go above and beyond to provide quality service at competitive prices. Tough to find that these days. I have 15 and 12 year old vehicles that they have serviced for the l

Mary N.

5.0 of 5 stars

Oct 09, 2015

"I have been taking my vehicles to Midas for a long time. Not only was the customer service good in the beginning, but it has just made an improvement with the assistant manager, Dave(Jr). The managers and staff are personable and try to give a break whenev"

Chris L.

5.0 of 5 stars

Jul 24, 2015

I have been taking my cars to this Midas for many years. Dave (the manager) has been there the whole time. He is extremely knowledgeable and helpful. The whole staff does a great job and they are honest about the work that is needed. They answer all the qu

jenn k.

1.0 of 5 stars

Jul 22, 2015

"Don't ever let them hold your phone to show a manager your online coupon. I made that mistake and he messaged my cousin "" show me your ****"". When we called the store manager to complain he claimed I was lying and I did it! Really? We have been going there"

Mark F.

5.0 of 5 stars

May 20, 2015

"Went in for inspection on an obviously busy day for Dave and staff, and came out a short while later satisfied. Sounds like no big deal, but pride and attention to detail in their work shows, and is much appreciated. Trust is what your looking for, and thi"

Rick M.

5.0 of 5 stars

May 07, 2015

"Great friendly crew, in and out quickly on a busy Saturday morning!"

Rick M.

5.0 of 5 stars

Jun 12, 2014

"I've been going to the Midas on Thompson rd. for many years and can honestly say they are the best. The Manager ""Dave"" and his entire crew have always been professional and courteous. Very knowledgeable and honest. They truly raise the bar in auto service "

JOHN E.

5.0 of 5 stars

Nov 01, 2013

I ALWAYS RECIEVE VERY QUICK SERVICE . I WORK CLOSE BY AND I HAVE NO PROBLEM LEAVING MY VEHICLE AND PICK UP IT LATER . THEY ALWAYS GO OUT THERE WAY AND DRIVE ME TO WORK AND OFFER TO PICK ME UP . HOW OFTEN DO YOU SEE THAT . THEY ALSO CALL ME WHEN THERE IS

Mark F.

5.0 of 5 stars

Oct 24, 2013

Been taking my cars to Dave Hutcheon on Thompson Road Midas for the last 15 years. He's always accomidating and upfront about the service. Has a good staff and inspires confidence that they will do the job right and keep the cost down.

Evan L.

5.0 of 5 stars

Oct 05, 2013

"I visited this Midas location on a Saturday simply because my (formerly) old place was closed. I was a day away from a road trip with a headlight out. They took care of me quickly, Scooter was very knowledgeable- There was no pressure to get extra servic"

Join the Midas team at 6338 Thompson Road, Syracuse, NY, 13206

Build your future with a leader in the automotive services industry: Midas.

Midas is one of the world's largest providers of automotive service, including exhaust, brakes, steering, suspension, and maintenance services. Midas has more than 1100 franchise locations in the United States and Canada.

Midas is committed to earning our customer's trust by offerring them the expertise, value and reposiveness they expect, every time they visit us.

Positions at Midas

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