Very easy to schedule an appointment, knowledgeable staff, quick service
Check in was easy, service was quick, the manager advised the battery may need to be replaced soon but was honest that it wasn’t urgent, and the waiting area was clean.
The TPMS light was on in the vehicle when returned to us. This was not reset after tire rotation was completed.
Matt and the boys did a great job.
Very helpful. I was involved in a near miss accident and drove over a lot of debris. Wasn’t sure if car was safe to drive. They checked it out and reattached some of the underbody that had come loose. Free of charge. I was so appreciative
fast friendly service as well as knowledgeable staff that knew what the problem was and how to fixt it. fair prices as well.
Very nice employee and gave a thorough inspection of vehicle that I was not expecting.
Great service and excellent information about my vehicle.
The general manager is very nice and knowledgeable. They do a thorough job in a reasonable amount of time and they were always coupons to offset price.
Unfortunately I can’t remember the name of the gentleman who took care of me, but I did receive services on 2/28/24 if that helps! But he was super friendly and welcoming, we chit the chat a little bit. Glad everything was an easy process for me! I will be coming back for my next oil change for sure.
Guys working there are very friendly and professional. Lobby/waiting area was clean, spacious and provided free water and coffee and the bathroom was very clean. Top notch shop
Courteous, professional and timely.
Everything was great except for the price. I was offered three options, conventional oil, high milage and full synthetic. My vehicle was not high milage and I did not want conventional oil so I opted for full synthetic. A synthethic blend offer would likely be more cost affective.
We have been coming here for a while. The staff is always treated as well. This is the only place we will go too
What was actually done to my car was never discussed, let alone findings or a printout of completed work. I only got a receipt for what I paid for. No phone call when my vehicle was completed.
I have been dealing with this Midas since shortly after it opened. I had been with another national company for quite a few years. It seemed like there were ALWAYS ADDITIONAL WORK that needed to be done, making me leary that they were scamming me, a woman. I have never felt anything but respected at Midas. They make sure I have a good value for my money and seem interested in seeing me be a returning customer.
Easy to set up appointment online. Was able to choose one that was within 48 hours. The facility looks new and is clean. It was easy checking in and checking out. I will definitely be back again for my next oil change.
Very friendly! Fixed our issue in no time. Highly recommend.
Able to self schedule. Wait time was as expected.Friendly service.
All went as expected. No added service or upsale discussed.
Matt and his crew always do a great job: friendly, frank [which I highly appreciate], clear and concise. As an American, waiting is just not in our DNA, however they make you feel comfortable and relaxed which in turns makes the wait seem much less.I will say that pleasing the legal beagles with your repetitive signings to complete the transactions is a nuisance-prepare your paperwork so that one signature covers it, that's my only complaint.
I don't know where you get these mechanics but they're just not regular mechanics, they're super mechanics and should have capes.
matt and the crew were very efficient and professional in their time and energy with dealing with my vehicle.
Matt and his team are doing a great thing here. They had a full staff and working on vehicles in a good pace too. I can tell that they’re lead well by Matt and that shows in the performance of the work.
I didn't say I wasn't highly satisfied. Not sure this feedback
I was greeted with a smile. All my questions were answered. The first person I spoke with was willing to go through my pile of past oil changes and figure out if I was up for a "Lucky 7" free oil change.
Steering wheel always greasy after service
never had an issue since going here to get my company vehicle serviced. always done in great time and love the text messaging as well.
Friendly, informed, courteous service. Honest evaluations.
my sched. appointment was on time ,friendly , no high pressure, I have been there before and will continue coming there .
Team was very informative. Very clean store overall would recommend to anyone!!!
Friendly service and clean environment. I did ask to make sure the reminder on dashboard was reset, and that was not taken care of until I had to remind them.
Car was worked on right when I arrived. Manager friendly and kept me updated. The best experience yet.
Matt and the boys always take care of me.
I was quoted $900 for tires and an oil change. I had an appointment that I scheduled on Monday for the following Saturday. Was told when I got to my appointment that the quote was wrong and it was $1,300. $100 difference per tire AND the major problem is they didn’t even have the tires that were scheduled to be put on my car at the appointment time. Ridiculous.
They were able to look at everything with my vehicle. They kept me informed and did a great job!
Clean, friendly, efficient and polite. Perfect experience!
Good service-liked the digital readout
Everyone i encountered was friendly and helpful. I explained that i was going on a trip and wanted to make sure all was well with my car. An inspection was done on my car and everything was marked clearly about how it looked. I was expecting to pay more but was happy they didn't charge for any work that didn't need to be done.
We had a coupon for an oil change. Everything went very well.
Your associates failed to listen to the customer. I told them where thought the noise in my exhaust was coming from but they told me it was something else. They wanted me to pay $1500 for the repair. I went to Mytee Muffler, told them exactly what l told your people. They found a crack in the pipe, where l told your people, l paid $215.50 for the repair. So, your company got nothing!!! Your competitor got paid because they listened.
Very efficient process and priced right
The customer communication was awesome, they were all very friendly, and I was very satisfied with the work that was done
Clean and relaxing waiting area and professional nice service person
We arrived in Perrysburg by car for a 50th BDay celebration for our daughter. We drove 450 miles in our 2014 Jeep and used the AC for most of the trip. The AC essentially stopped working after we arrived. Since it was a holiday weekend we noted that most auto service shops were closed. From Perrysburg we were traveling 500 miles to Tennessee where it is hot and humid. My son-in-law recommended Midas in Perrysburg because of the online scheduling. I completed the form online and received a reply back within 2 hrs that my appointment was confirmed for the next morning. On arrival, I explained the issue and agreed c a diagnostic service which pinpointed the issue as a defective blower motor. I was given an estimate and agreed. The service was completed and the AC worked flawlessly during my 10 hr drive to TN. MIDAS Perrysburg did a great job at a reasonable cost. I appreciated the competent work, the reasonable cost and the expedient service.
The service is always friendly and fast! They always are so happy to explain anything you may have a concern with!
I have used Midas as my primary repair shop for 20plus years. I think I was overcharged for this service.
Your price for a oil change is the same as a dealer no savings here except maybe in time spent
They were really quick and transparent with the issues with my car.
I feel that the technians are being honest. They are always friendly and helpful.
The staff is always helpful and useful in explaining what is happening to my vehicle.
I like the new system where they text you the good, bad and ugly about my car
Ever you is always friendly, explains everything well, and gets me in and out quickly.
both times I have had to bring in my company owned vehicle for oil change maintenance, they have always gotten me in right away (first I would call to see if they are busy and they always tell me to just come in). I sit in the lobby and do some computer work and before you know it, it is done. We are part of the Enterprise Fleet program so maybe that is why it is so easy to get done what is needed to get done.
We were told by a competitor that the oil cap was too tight and cracked. They showed us a broken part and refused to change the oil. When we brought the car, Midas found zero issues and in fact showed us the part they lied about. I appreciate the honesty!
Front desk clerk very friendly which made me feel comfortable
I originally took my vehicle to the dealership where they misdiagnosed the problem and your team determined what the real problem was and able to repair a portion of it.
I felt 588 dollars for back rotors ans brake pads was insane. That would be almost 1200 for front and back!!! The labor was 250 for an hour and a half work I feel that's a little insane
Friendly and knowledgeable.
Fast service and fair pricing. Online scheduling was helpful as well.
I had my brakes inspected! I fully anticipated that they would let me know I needed some work done… Instead, they were very honest and had a lot of integrity and let me know that my brakes were in perfect condition!
Prompt courteous reasonable I take all my vehicles to this Midas only!
I don't understand how a $34 oil change cost me $68.
Parts quoted way to high and labor cost way to high… Need to bring the cost down a lot!!! $599 for one control arm is ridiculous… The quote for two front struts and one lower control arm was $2000… That is insane!!!!Midas would get more business if parts were not marked way up and labor cost needs to come down some too!!
My tire company did not give me a lug wrench I needed, so they worked with me on that
Communication was great. The service was fast and efficient and the price was very reasonable. I will be returning to this location for my future car services. A+++
All in all I knew my vehicle had weird oil specs...and we did talk about it before my vehicle was in the service bay, however my vehicle oil was drained before they realized they didn't have the correct oil to put back in (OW-40 Synthetic). The ordered oil from a local AutoZone. The price of the oil change was more than I would normally pay, but they took care of it and got me out of there as quickly as possible. Very friendly working to explain things to me. I was not upset because of the way that I was handled.
first time ever going in to a Midas location. I have company vehicle and they recently got us on the Enterprise Fleet program and Midas is part of this program. The man at the counter, manager, explained everything and made the whole process very easy. loved the text communication and the digital inspection process.
Everyone was friendly and knowledgeable! Since I didn’t wait and received a text message as to other items that were wrong with my vehicle your service staff was quick to fix it.
Matt was great. Kept me informed about all that was happening to my vehicle.
Pricing ease of scheduling good customer service
1st time customer who will definitely return when needed. Great experience from start to finish!
Good, clean building. Pleasant people. Overall good experience
Oil change was done quickly and they didn't try and upsell me - which i hate
I thought the cost was a little high, otherwise I had no issues.
Good service, very friendly
Took longer than expected. Price was a little higher than I thought. Other than that everything was great
To begin, the moment I walked to the door I was greeted with a smile. Caleb was working the front desk and was friendly from the moment I walked in and took the time to explain the process of getting my car looked at prior to them doing work. Caleb made me feel like my concerns were listened to and took the time to reassure me how Midas was different from other service centers. I appreciated the open communication about the cost and the warranty of my service.
The service staff was quite helpful.
My reason for coming was a ball joint. I was call quickly to let me know the cost but when told I needed an alignment I was not provided a price. Once I got home I noticed that I was billed for a 3 year alignment package ($149.99) without being asked if that’s what I wanted. I was under the impression I was being charged for a one time service.
When scheduling in advance make sure the parts are available before scheduling. Parts were not available at time of schedule appointment. Had to wait 2 hours for parts to be delivered
The manager explained that I did not need to have my brakes serviced, as initially expected, and gave a clear time line for when I should return for service.
The brakes failed and the car had to be towed in without an appointment. It was assessed promptly and repairs made. There was frequent phone communication and texted photos to accurately describe the problem(s) and necessary repairs. I felt valued and as an integral part of the entire process.
I know everything has gone up in price but ten dollars increase for an oil change is a bit much. I will look elsewhere now
I needed an oil change right away. My default shop was unavailable so I looked for a place and was impressed by the amount of good reviews Midas have, so I scheduled and appointment and got my car serviced on the same day in under an hour. Excellent attention and quality service.
The tech showed me all the problems they found on my cars brakes and walked me through what need replaced and and the price of each part
This location was short staffed, yet I didn't receive a call to bring my car in later. I sat for just shy of an hour before my car was taken in to the bay for the oil change. Noone communicated with me that it would take longer when I arrived. I completely understand being short staffed and that was not the issue, it was no communication. I was on my lunch from work I arrived at your store at 11:30 and left at 1:20. Way too long for an oil change only. I also requested no tire rotation but when I noticed they were looseing the lug nuts on my car I had to walk into garage area to tell them not to rotate the tires. Been coming to Midas for years with numerous vehicles, was frustrating.
Customer Without Extra Time To Waste - Full Trust
I had a problem. Midas diagnosed and fixed. Met expectations.
They were very honest, mature and professional.
Everyone was friendly and helpful on the visit. My problem was that the plastic molded piece under my car was not secured properly after the oil change. I did not realize it until the next day when likely there was enough vibration that caused it to start to sag down. The piece is now scratched and cracked and my husband had to run out to Autozone at 7:30 am to get screws to refasten it so we could leave on vacation. Thankfully we did not have an accident and it did not come completely off and injured or damage another driver.
I feel the service is ran on honesty. They don’t take advantage of unsuspecting people
Friendly associates, speedy service.
They have always dealt honestly with me and have kept me informed of what is happening with my vehicle.
I only use midas for all my auto service.
By watching the staffs interactions with other customers while sitting in the waiting room, I was very impressed with their knowledge and how they didn’t talk down to those who had no idea what was wrong with their car.
I had a flat tire and had roadside assistance pick me up, the option I chose for a location nearest to me was this Midas and they made my emergency feel as important as any scheduled appointment. I was extremely happy and grateful for their quick attention to my needs.
I called to schedule my appt and he said they could get me right in. I got there and my car was taken right in for the tune up. I was very pleased with everything and will continue to use Midas for my car services.
The front desk person and the manager were extremely down-to-earth and friendly.
Polite, respectful, and professional
Good prices…friendly and knowledgeable associates,efficient.
Staff did great job balancing wheels and alignment. Big difference in the ride
I had a problem with the car that no one else could find. The mechanics really listened to me and we figured out what was going on.
Had brakes and drums replaced about 3 weeks ago. Had some issues and used this visit as a follow-up. Got me in immediately and took care of the problem at no charge. Polite and accommodating
Very clear on what the problem was and what needed to solve it. Also honest as what it would cost. The timeframe it was completed was right on.
Great customer service and always willing to go the extra mile for the customers
Have clean hands when operating someone's vehicle... you left a stain on my A-Pillar that I can't get out
The employees were very friendly, honest, and informed me of any concerns they had about near or future needs. Understanding when I told them we would replace air gilter ourselves.
Customer service was great, staff explained things to me clearly and told me what services I might need in the near future.
Aaron was soooo helpful to me during the whole exchange.
The whole staff was friendly and professional. They took the time to explain exactly what I needed and even took the time to show me what I needed and whym
Reasonably priced, competent technicians who communicate clearly. Easy in/easy out!
Honest pricing, honesty about the time required to perform the fabrication. Quality !!!!!!!!
"Two out of two times that I have been here, Aaron and his team have been amazing! Getting me in as quickly as possible. Friendly service and very professional."
Probably the best place to get your oil change in Perrysburg. I was coming in for another oil change and the guy that took care of me was Dustin. He just made me feel at home with his friendly personality and he made the whole thing go smoothly from start
I stopped in for an oil change and your associate Aaron A. was so very helpful and kind. He is very knowledgeable about the business and cars. He explained everything that was going to be done and told me about things that would need attention soon. I list
I stopped in for an oil change and your associate Aaron A. was so very helpful and kind. He is very knowledgeable about the business and cars. He explained everything that was going to be done and told me about things that would need attention soon. I list
"First visit. Facility clean, staff very friendly and I was there at he end of the day. Service performed efficiently and quickly ."
I HAD A OIL CHANGE NOV 1 AFTER I HAD IT CHANGE I KEEP SMELLING A OIL SMELL I KEPT DRIVING IT IT REALLY GOT BAD AND LEAKING I TOOK IT TO A REPAIR SHOP THEY CHECKED IT THE OIL FILTER WAS LOOSE ABOUT TO FALL OFF HAD IT FIXED NEVER GO BACK TO MIDASS AGAIN
"I was in a rush to get my oil change before the holiday weekend hit, due to going out of town. They got me in on the Wednesday before thanksgiving at 5:00pm and were so professional and pleasant. The cost was fantastic, too. The gentleman that cashed me ou"
"Staff was friendly, knowledgeable, and informative. Got my brakes done in just under two hours from in to out and for a better price than the competitors. I Will be taking my car here for future services."
"Job was done but took over 2 hours over the estimated time, for a total of 3. I would not have even had my oil changed if I knew I'd be stuck waiting that long."
"From walking in the door for my appointment at 1:00, everything ran completely smoothly. The person at the counter got my information and they started my oil change right away. It was done in 45 minutes and the atmosphere was so nice and quiet that I worke"
Shop was clean. Techs / manager were awesome 10/10 recommend
I had my oil and lube right before my alignment and I told them I just rebuilt the front end of my yukon so grease everything. After I got home I looked under my truck and saw that nothing has been greased and my alignment wasn't right. They said they did
I went to have my alignment done and it didn't feel right so I came back. They only did the toe and now they won't do it because they say my gear box is bad. I'm a ASE mechanic and I told them that nothing is wrong with my gear box. However they will not f
"Enough said. Service was fast, employees were helpful, I have no complaints. "
Everyone there was very professional. Great experience. Thank You!
"Great staff, Aaron and Dustin went the extra mile to make sure my tires were taken care of. Anytime I need service I go see Aaron. Have been following him from store to store for a couple years now!! He?s great, and we can trust his staff too! "
Noone has helped me in anyway shape or form. I have used the online estimate for vehicle with no response from the place. 3 days running with no response. Very disappointed with that service.
My daughter's 04 Maxima had an electrical problem..they were upfront about the difficulty trying to find a short. They quoted me 89.95 for diagnostics ..went as far as they could and told me it's somewhere in the dashboard. They said it would be better to
Midas always gets my Jeep in right away. So far they have been able to fix everything my Jeep has thrown their way. Most time the same tech works on my Jeep. Which is important to me.I am happy they are so close
"I had to take my car in for a strange sound. I wasn't sure what it was, but I knew it wasn't the brakes. I've been to places where they told me something I knew wasn't wrong in addition to the real problem before, so I was expecting the same thing again. B"
I really appreciate the manager here. I went to a place around the corner for an oil change (perrysburg quick lube) and the man there was rude and refused to change my oil because a spring in my hood was broken so it would need to be held up while he put t
I had great service with my oil change at this Midas location. Everyone was so friendly and professional. I will definitely recommend all my friends and family to go there.
Hi this was my first time using Midas was very impressed I definitely will is ed again and recommend it to anyone Thank you very much.
The guys are really nice and friendly . They do a great job in really no what there doing. They get me right in every time I go there. I wouldn?t go anywhere else
"had my 2013 CRV serviced and had a horrible experience. First of all when I called to check if it was done, they said one of my tires was out of balance. I asked about the others and they said they didn't check them yet that it takes too long to do that."
"I recently had my oil changed on a 2020 Jeep Compass that I purchased in January. First of all they tried to tell me I needed a front end alignment for an additional $60 on a new vehicle, which I declined. Then the Tech could not find the key to my locking"
I was highly pleased with your service and how quickly you got me done. I have been going to another location for years but my guy Dale retired so I decided to use the Perrysburg location close to home'
"I will NEVER use Midas again. You can delete all my service from your system. Have had one time you lost my tire lock! This last time, had an oil change, wrote on the paper oil leak. Never told me. Had problems with the oil leaking after your service, took"
"Brought my Tesla in for snow tires and they did a great job. Fast and affordable, no vibrations at all. I incorrectly blamed Midas for some underbody damage but it was actually preexisting."
"Brought my Tesla Model 3 in for installation of snow tires. Everything went great, or so I thought, until I looked under my car a few weeks later and realized they jacked the car up without any pads from the wrong area and damaged all the underbody protect"
Showed up with a tire light on. Staple in right rear which made non repairable. The other tires were fairly worn as well. They set me up with 4 new tires at a great price 30 min before closing. Had me out the door in 30 minutes with 4 new tires.
"My 1st time meeting Brett the manager. He was very helpful and a nice young man all around, great information on windshield wiper do's and don'ts. This is by far my favorite Midas."
I have brought my vehicle needs to this Midas store for several years as the customer service is always top notch. Jordon the store manager and his team are always willing to take the time to get the problem fixed! In addition they serve the customer wit
"I've been going to this midas ever since it opened, I love Jordan and Jim they are the best guys and really pay attention to what I need the most for my car over the extras "
Excellent work repairing what was necessary.
They were great to me. Quick and efficient.
"I recently purchased 4 tires, for about $50ish. 4 tires x say 60 is $240 plus tax about less than $300. Then you read $100 plus for labor, then disposal, taxes and soon you have $480 bill. Why not describe them at $120 each and then we both know the p"
"I have always had good service at this location in the past, but not today. I dropped off one vehicle to have the oil changed in the morning. Upon picking up said vehicle I was dropping off another. I had suspicion that the tires were not rotated since "
"I took my car in for oil change and car inspection, they found my car few minor issues but only wanted oil change for now then few months later, found out that one of my lugnut was stripped and damaged my stud when I was doing tire rotation at home... tal"
We r very happen with our vehicle it runs like a new one thank you
"Friendly staff, clean comfortable environment, quality work. Had a minor repair issue after I had my vehicle in for a repair, returned, they corrected it quickly at no charge."
I feel like I got swindled and the service techs weren?t as knowledgeable as other places I?ve used. I was quoted $300 on the phone for replacing the front brakes and rotors and $25 for putting a tire on a rim (I brought both with me). I was re-quoted $333
"Jim takes care of business.gets things taken care ofin a timely manner,Thanks"
"Went for an oil change. Service was quick and staff was friendly. However, on the way home, smoke began billowing from under my hood. Pulled over and opened up the hood to find that oil had been spilled all over, with no indication that there was any attem"
Thank you for your great service!
"I was given a great quote! I wasn't wanting to really spend 600 bucks and couldn't get a credit line, So i used easy pay that Matthew recommended and was able to get all my service that I needed done! "
"He didn't pressure me into anything, Was very thorough and clean!"
"Very busy Saturday, Mike did very well with some impatient customers. My car done within an hour. Will be back."
"Quick, Clean, Courteous and Professional"
Sat took others a head of me
Midas has serviced my cars for over 30 years. They have always done a great job. Professional in every way.
I stopped in to Midas in Perrysburg for an oil change and tire rotation. Dane assisted me and was very professional. He also notated the wear on my tires and SHOWED me the issues on the tires. Dane was very professional and did not high pressure me into a
"I took my 2013 Charger in for an oil change. When I picked up my car everything was checked off as complete. The next day I noticed there was no oil change sticker on windshield, my change oil light had to be reset, my washer fluid light came on and was "
"On Wednesday, June 20th at 5:15 pm I went to Midas in Perrysburg, Ohio to get an oil change and tire rotation. I drive to Detroit 4 days a week so I typically get my oil changed at Bell Tire every 8 weeks with never any issues. On this day they were shor"
"This is the one thing I can say about Midas... THEY ARE HONEST WITH YOU!! Tyler is a true professional, great technician and a trustworthy guy. I walked in, told him about my car problem and he came right out in the windy, cold rain and helped me. Top notc"
"There were many inconsistencies in my service check performed in June 2017 at the Perrysberg, OH shop. Took my car to my regular Midas and discussed problems. They FIXED the problem (NO CHARGE I might add) and apologized for inconvenience. Findlay, OH s"
"Just as I was leaving Perrysburg, traveling to a meeting in Cincy, my tire light came on. Rushed into Midas as I've heard great things about their service. Tyler took care of the problem, in spite of the fact the shop was busy, and got me back on the roa"
"My wife went in with a coupon for a free oil change and walked out with a $68 dollar bill. When I went back to question why the bill was so expensive, when the service was suppose to be free. All the manager had to say was the oil was synthetic and that "
"They took me in on a thursday at 630 to check my brakes and ended up fixing my car in less than an hour and stayed after close to do, really appreciate what they Thanks guys"
