Midas Waco
  4428 West Waco Drive Waco, TX 76710     254-772-4057
Midas Waco
4428 West Waco Drive
Waco, TX 76710

Customer Reviews

4428 West Waco Drive Waco, TX 76710
7 reviews Write a review
review rating Great Service
Very refreshing to go to a service center that have great cheerful people who are sincere in their service. Not very many service type businesses are focused on assisting the customer and usually fall short in their experience. Not Midas. Midas is absolutely the best I have found. From the greeting to the tech, it was a great experience and I will definitely share my experiences and will return.

Hewitt, TX
review rating Honest people
This was my second time going in for an oil change. Instead of trying to force me to buy a new battery they suggested and recommended! I feel as a female sometimes mechanics try to seem intimidating and make it seem like it's a life or death situation but at this location, they are never like that! I previously went to a competor to fix my brakes and that was the worst experience ever! I should have Gone here!! This will always be my first place to go! Thank you for making it painless and not pressuring me to buy other parts!

Waco , TX
review rating PURE AWESOME
Midas did an awesome job they always fix the problem. They are understanding and quick and reasonable prices.

waco, TX
review rating Oil change
I always have great customer service from the front desk, although I do think the wait sometimes is a lil long. My appt. was at 11am. I arrived a few minutes late. I always make plans to eat next door at The El Con because of the wait. I received a call at about 12:21 stating that they couldn't locate my tire lock tool to rotate my tires, I was able to find it in my front console for them. A few minutes later the technician comes in the waiting room and says he broke /stripped the tire lock tool and was not going to be able to rotate my tires. I finally checked out at 12:39. I have to buy a new tire lock tool without it I cannot rotate the tires . So I did already order a new one. Not sure if it's right to ask that Midas owes me. Just thought I'd ask. Thank you for your concern.

Waco, TX
review rating Diagnostic
I've only been once and Eric was informative about what it was that needed to be done on my vehicle. And also worked around my schedule he also gave me an accurate estimated time it would take so there were no worries..My new auto repair spot for both vehicles.

Waco, TX
review rating Ridiculously long wait
You want to get work done on your vehicle here? Be sure you plan your afternoon around it. I came in for an oil change and it's been 3 hours! And I'm still F'n here! The guy working on my truck got here after I had been here for at least 45 minutes. Will not be coming back. Glad this is my off day and I have nothing to do, or I'd be screwed.

Waco, TX
review rating Midas Waco
This is my second visit to the Waco store, and both times I have been extremely satisfied. The front desk attendants are welcoming and courteous, and help me understand any issues or needed services after my appointment. Both visits I had my oil changed * tires rotated, and both times the service was quick and reliable. The most recent appointment I was out within 20 minutes* While waiting I have noticed a lot of "regulars" who appear to have a good relationship with the staff, and this peaks to their customer service and car care. I highly recommend Waco Midas*

Waco, TX
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