Financially I was unable to fix some of my car issues out of pocket. My son fixed what wasn't under warranty and brought the car back to have what was under warranty fixed. On the repair order it stated that brake fluid was going to be used, but it wasn't. I was not the one who drove the car from midas, but was notified that the brake had to be pumped in order for it to engage. I am certain that the person who moved the vehicle at Midas would have noticed this and should have fixed it before we were allowed to remove the vehicle from midas. The faulty brakes could have caused an accident.
It was easy to make an appointment, took less than a day to get serviced. Workers recommended other places for work for more complex tasks. They were also upfront about costs even before the work was done.
Quality of work. Friendly and courteous staff.
All the employees are very nice and friendly. Always happy to help you with anything else you needed done. Always does an inspection on the vehicle.
The details of the work needed and the friendlyness of the staff is great 👍.
They were able to get my car in and out for my wife while I was out of town for the day
They helped me with my issue and were honest about everything. They also had what I needed in stocks and didn't take long to finish the job
Always bring my vehicles here because I trust the shop
Inspection and work was completed in a timely manner. The problems were clearly explained to me.
The tires we originally wanted were no longer available,but Shennay what very helpful in recommending a similar tire from the same brand. She ordered the tires and they arrived in time for our appointment. There was excellent customer service from beginning to end. Thank you
Great service with a small town family feel. Very happy and felt I got a great deal.
Parts were not available to complete the service needed.
The tire rotation was quick and efficient and I appreciated that Cody not only performed the service I came for but also performed an inspection in a timely manner and then relayed the information to me after the service was complete, thank you.
The service man was able to remove the ice to free my windshield wipers.I know this is not a regular service, but when I couldn’t get them free, I felt free to call and askTod if they could help me. Tod said to stop by,And they would be happy to do this.I have been getting service from this Midas since 2006, and have beenextremely happy with this facility.
I will do my own car work when it’s something I know how to do. However, the work I had done I was clueless about. The staff was great, the one problem I have is the price of parts. If I had known how to complete the service it would’ve saved 400 bucks because the part is listed at auto shops for $90 a per side.
I drove in for the holidays and noticed my gas mileage was significantly diminished. I called this branch to see if they could get me in and take a look at the air filter and anything else that might be causing it. Not only did they get me in that day, but they were finished in an hour. this place is great! I might save servicing my car for when I come home to visit family next time!
It was very clean place friendly people
Everyone is kind courteous and professional.Excellent experience.
GOOD PRICE QUICK TO SCHEDULE FINISHED SAME DAY
I was very pleased with the quality of service I have always received.
Did not rotate tires Was told that I needed a suspension check and/or new tires, but I would have liked to have them rotated anyway
I have always taken my vehicles to Midas for over 25 years.
Very satisfied. They do a great job. We have 5 trucks, 2 trailers and one car. When ever something is wrong and that is often, they take care of the problem.
The pricing was great, the service went by reallly fast. The technicians were really helpful in letting me know what they were doing, and communicating everything to me
We like that they take good care of checking other items when they do oil changes
Receptionist and Technician were awesome. Straight up about work to be done. Job completed in a timely manner. Second time I've had work done here! Good people!!!
My car had a "No Start", totally dead condition. My problem was diagnosed as a faulty negative battery cable, and an old battery. The battery was replaced and the faulty battery cable was replaced. Car now runs like new.
Everyone was kind & helpful They even tried to install a wiper blade I brought with me
I find Midas very helpful and approachable if I have a question about something in between routine visits.
They performed multiple services in fairly quick time, and explained the process and discussed potential problems. I was very satisfied by the p rice being so near what was quoted for all of the work. I will keep this Midas as me go to mechanics for most things.
They never pressure you into any service that yourcar may need. Always give you a choice if your car doesn't need it done right away. I can always schedule later.
Carissa at the front desk went way above and beyond to locate a specific tire. She got me in quickly and worked with my crazy schedule. Todd, the manager, has always been super friendly and is extremely knowledgable when it come to my cars and made sure everything was exactly what I wanted and needed. This location is amazing and the staff is super friendly. I love knowing my vehicle is hand of professionals that care about my vehicle as much as I do. Life long customer. Thanks again to the Adrian staff!!
The employees were respectful and friendly. Only took a couple of hours for them to complete my vehicle repairs. I got a check up from them a couple of days later.
Everything goes very smooth at this shop. Courteous, efficient customer service. The work is always done in a timely, professional matter. The only shop I use. Very satisfied.
Didn't try to sell me anything I didn't need
The customer service was amazing and the person at the front desk was very nice and was from the same hometown as me.
They're a good group of people. I'll go there if needed again for sure. No doubt at all. Right on! Cool! Good deal!
They were reasonable, helpful and took the time to do the job right.
The staff and service are excellent!
They are always so very friendly
The team was very knowledgeable and very open about what was found and what was needed for repairs. Everyone was kind and willing to work with my schedule and availability.
Excellent customer service!
On time - oil change and tire rotation done as requested. Very knowledgeable and courteous
Todd and his employees at this location have always gone above and beyond to take care of my vehicles. They are friendly and trustworthy. I know when they say something needs to be done on my vehicles, I can trust it needs to be done. Their great service is why I drive half an hour from my house, past multiple other shops, to have my vehicles taken care of.
This is the second time I came to Midas, after being told gy a Toyota dealership, a price for maintenance work, that seemed outlandish. The first, was a pronouncement, that my brake pads were worn thin, and would cost almost 1000 dollars to replace. I came to midas for a free brakes check, and they found the brake pads still had a significant layer, and would need replacement sometime in the future, but it was not "Critical" as the dealership advised. Odd coincidence - I got a 20% Off coupon for brakes work, in the mail a few days after my dealer visit. (Odd timing) I dislike being scammed, and got real value from delaying the work, and had it done there at Midas a few months later, where, instead of $1000 - 20%, it was less than 300 for complete work and changing brake fluid, etc. I decided then, that I would always get a "Second opinion" about advice from a Toyota dealer, by reviewing with Midas. I practiced medicine for 35 years, and KNOW the value of a second opinion by a trusted source. Thank you for being there. I knew this decision was correct, AGAIN.
I called at 4pm and they were able to get me in for a battery that i really needed. They are awesome to work with.
I had a problem with the brakes. It was diagnosed and repaired as intended.
There was more than one problem discovered in the repair.
Very nice, polite. and friendly at the front desk and the techs explained the problems to me before repairs made
I have been with Midas for many years.
We were scheduled to leave town on a cross country trip the next day, so availability of appointments and speed of service were critical.
I've never received or been talked into unnecessary service or products.
They always express any future concerns or hazardous repairs needed for my vehicle. Then Inform whether if it's very necessary or could be put off down the road, if it is too costly at the moment.
I know when I take any of the vehicles in there I know I’ll get excellent service and I don’t have to worry about them putting on old parts and they stand by there work..
Honest assessment of the vehicle. No issues found and didn’t charge my daughter for parts she didn’t need.
Great personel and great service
Work was done in a timely manner and excellent price. Staff very courteous
Great place to get work done on your vehicle. The staff are very nice and up front with you.
I was in there a few weeks ago visiting friends for the holidays and I got a nail in my tire the day I was supposed to head home on a 10 hour road trip! The guys there were super friendly and helpful and made me feel taken care off. Especially the guy at t
I was visiting from Canada and needed snow tires put on my daughters car. They took care of me very well and were prompt and polite. Thank you!!
"Kind, quick, friendly service...front desk to the parking lot! ??"
I?m visiting from out of town and caught a six inch long drill bit in my tire. I was losing air and made it to Midas just in time. They were able to fit me into their very busy schedule. I asked for 2 tires and the mechanic informed me I only needed one b
Very efficient with available times and performed in a timely manner. I would like for them to enforce the mask rules for those sitting in the waiting area.
usually you will reset the change oil light they didnt do it this time and so it is now still on we have tried every time we get into the jeep with no luck. and they messed with a couple buttons and the overhead light stayed on while driving. checked b
"Reliable, honest, affordable everything you would want your local mechanics to be. I will be returning for all similar services"
Midas of Adrian, Michigan has the best customer service around along with the best employees. . . Wouldn't go anywhere else.
Took car in for wheel bearing hub replacement. Received car with damaged brake pad and rotor on same wheel. These were 8 month old brakes. It was never test driven after the work was completed or they would have heard the damage being caused. Wish I could
Always quality work, excellent service and great staff at Adrian Midas!
They are very helpful with answering any questions that i have, and also believe that they are honest with the work they do.
"Excellent, efficient, dependable service as ALWAYS. "
Adrian Midas is the best...staff goes above and beyond your ordinary service. Have been going here for over 20 years
Had a great experience taking our vehicle there
I have had a few oil changes for both of our cars but last Monday I had a appointment for 1:00 pm arrived before one and my jeep was not taken in the garage to start until 1:45 It was done at 2:22 and when asked was told got it in as soon as we could
Always friendly and professional Service at Adrian Midas . . . customer for life . . never go anywhere else. Great staff and customer service.
Price for parts are more than double full retail at the auto parts store and the work was very poor . I was sickened by what they did to my car .
I would highly recommend Midas for auto needs. The mileage on my papers was wrong - I don't know if it matters - the actual mileage is 23684 and 26684 was put down
Thank you so much for professional and fast service!! I appreciate you all so much!!
Everyone that works at Midas is very nice and friendly. The mechanics will take you to your vehicle and show what was wrong and tell you they'll get the work done.
I had the LOF service done on the car. I asked how much tire rotation would cost. The gentleman at the desk said he would take care of it. I also told him I had the punch card with me this time.When the service was completed and I got home. I noticed that
excellent service, Wonderful staff. Very knowledgeable and courteous. Would definitely recommend.
I HAVE ALWAYS HAD EXCELLENT SERVICE FROM YOU FOLKS.APPRECIATE THE REPAIRS DONE IN A TIMELY MANNER AND EVERYONE IS FRIENDLY AND POLITE.
"Everything done well. However, you forgot the window sticker showing info as to when the service was done."
"Very professional shop with courteous and friendly personnel.Everything was done to my satisfaction, and I'm picky!"
In for oil change and tire rotation. Very efficient and didn?t wait long
I just want to say you so much for taking care of my daughters car. We had know idea what was wrong with it she brought it in and they took care of the problem and did not charge her and was able to get it done in the same day. They could of taken advant
Always top notch work. Very friendly and fast service.
we spent around $170.00 at Adrian Midas to have car checked and new battery put in only to have it fail less than 2 weeks later. As we were an hour and a half out of town we could not bring it back and had to have it towed to a local garage who tested our
This place does great work...
Great people and great service!
"I made an appointment Monday, to return Wednesday at a specific time, showed up and was told I'd have to wait ""at least 45 min."" before they could even look at my vehicle. I don't know about you but, when they want to make an appointment and you agree, wou"
You did excellent job. Thank you.
Yes I would highly recommend Midas. Always good service with a smile
They did my normal oil change but they also checked other things and did not charge me.Thank you!
Things went really good with my last visit. Plus being without a car isn't no fun.
Took my trailer in to have the brakes checked because one of the tires wore down in the middle on our trip down and back from Florida. They checked the brakes as well as looking at all of the tires and recommended all new tires. All tires were installed
"Took my jeep in for an alignment with a oil change. Asked them to look over the brakes and shocks knowing everything was good. They came back with , it all looks good. Honest shop. Hard to find. "
Very helpful and did a great job.
Went in to get wiper blades as we were heading out on a trip. They replaced the blades and we were on our way within half an hour -- with a rebate form to send in. Above and beyond what you expect from a car repair service. Can't beat that!
"I have used this shop for over 25 years and you would think I could relate at least one negative experience. I can't. Owners and staff always provide quality service at a fair price. Just last night, (after hours) Al came out to my dead car and got me go"
They did an awesome job replacing the equipment and they informed me that my new tires needed rebalanced. Thank you for the help!
I had gotten the wrong oil put in my car at another place and realized it after the fact. I went into Midas hoping they could help and know for sure what oil I should have. They looked at my paperwork and got me an appointment within a couple hours to get
Never let anyone else work on either of my cars. These guys know what they are doing and never let me down ( over 30 years ). Very experienced staff. Have referred every family member I have to them. We are lucky to have these guys in Adrian.
They did a great job on my car
This is the only place I take my car for repairs. They are the best!
"They've been my ""go-to"" place for years! Very knowledgeable, great service, unbelievably low prices! They do more than just brakes & exhaust. Great tire promotion going now. You should check them out before you go anywhere else! "
"I have been doing business with this family owned store for over 30 years. The building may not be fancy, but the work is just outstanding! I have sent friends and family there. I do most of my own work, but when its beyond me, I call on them. Just tonight"
Completed as requested. No problems found.
GREAT work and very timely completion. Been going to this shop for over 20 years and have never been disappointed.
Service don't quickly and professionally.
Diagnosed the problem and did not require a more expensive repair.
Completed as requested in a timely manner.
"This is the recent work I have had done,I am so happy with the workmanship and service at the adrian shop,I would recommend them for sure ,they are very helpful and knowledgeable.They make you feel right at home.So glad I chose them"
Completed in a timely manner.
Midas of Adrian is the best!
Timely and professionally done.
Parts had to be ordered and were late arriving, but Midas adjusted to meet my schedule.
Was actually a 4-wheel alignment. Found a bent rim which was part of the reason vehicle was pulling to the right.
The wrench twisters came through again.
