The front desk in Carson scheduled an appointment for me for my TPMS repair. They found the broken TPMS, gave a quote and replaced it in an hour. Everything went smoothly.
Communicate with patrons better, too expensive now since owner change, Iβve been coming to this Midas for along time, Iβm gonna have to find another place to go!!
Professional, listen, and provided great service
After my tire alignment was finished I had two warnings on my vehicle computer. Since the shop was closing they were unable to resolve it. I came back the next morning and they figured out what my truck was doing. I am very satisfied.
Customer service is excellent! Keep it going you guys are the best.
I was satisfied but thereβs always room for improvement
Price and friendly service.
Satisfied as it was,I understand as the attendant was also busy with other clients that requires most attention,mine was only about change oil.
Always great doing business with this staff
I was not informed that on my first oil change they would do a complimentary vehicle inspection. So I assumed that the oil change should have been done faster. I did not realize that they added the other service. If they would have communicated that with me I would not have been frustrated. As I would have known that I was receiving a benefit and I should understand and wait a bit longer.
Oscar was very helpful and explained everything. Thank you.
They are friendly and specific to the problem of the car
I highly appreciate the friendly staff so helpful and supportive
Oscar was so helpful and friendly and helped out my mind at ease for my trip
Customer service is excellent I fealt comfortable with over all explanation of service offered I went in for a aliment but my strut's were bad they explained to me it was worth less to do an alignment with bad strut's I appreciate the HONESTY most people would have done the alignment just to make a buck overall I will go back once I have enough money for the struts and shocks
The service was very successful and done in a timely fashion the manager Oscar was able to provide the service I needed
Quick service and reasonable pricing compared to the dealer
customer service is excellent
OscarVery friendly and pro
I had the choice of tires and price vs tread and value explained to me and was confident in the information
From in to out,as explained by the technician (Jason) easily understood which other things to prepare or which is priority to be done next,makes me understood.
I have been coming to this place for a while now & have been always satisfied with the service received the staff is really friendly and explained everything I needed thank you for having Oscar to help us he always very helpful and nice
My expectation was achieved
Oscar was kind, attentive, and communicative. I felt very well taken care of.
Some of the services were not favorable to us.
The service was completed quickly and the future service that I need was explained to me.
When you need your transmission fixed it's never a good time. I honestly can tell you that everyone at midas in Carson has been so helpful and informative you can't do anything but know they are taking care of you. Trust and believe your car is well taken care of 100%
The staffs are very kind and friendly. Oscar in the front desk help me to apply financial assistance with Midas which i was not aware that they offer
Always friendly and professional service providers at this location
Transaction is smooth, it didnβt take long when they started to service my car. I was told it would be done in 30-45 min. So I went out and ordered a burger in a nearby fastfood. Before I could finish my burger, they called me that the oil change is done and I can pickup my car.
Oscar and the crew are beyond helpful, friendly, andfast! I've been coming here for a few now and I can truly say I'm glad I lice so close to this great place. They also service my family as well. I guess you can say, we're treated like family
Fast service, affordable, I was treated very good.
Honor you sale and stip the bait and switch.
I've been going to the Carson Ca Midas for over 10 years. I've always had good customer service even when service managers have changed.
As a walk in I expected delays in service. It didn't happen. The staff took care of my car needs in a very quick and professional manner and got me out to address the rest of my day.
Oscar the store manager was very clear and honest about the problem. He gave me understanding of the parts needed. He applied extra effort to find the most cost effective parts, since I have an expensive BMW X3. I will send all my associates at work, my family and friends to this shop because of his excellent service. Midas is lucky to have Oscar on their team.
Service was excellent and my a. c.is working great.
I only go to midas in Carson for all my cars needs. I have referred so many people and they are very happy with the service as well.
Please input all repairs into the computer. If there is no receipt there is no evidence on the lifetime warranty on breaks job. I was going to be charged all over again for breaks, because of that error. They do not reset the Sensor I requested. Improve service.
Oscar was very helpful & knowledgeable
Honestly faithful Nice super cool
I would never go to any if Midas. Not reliable place
Better than going to the dealership and closer to home. Oscar treats you like a friend and tries to be accommodating. Heβs also very funny and personable. Honest and straightforward about pricing and what they can offer.
All the employees are professional, kind and honest
The management team was amazing
Service included tire rotation if needed and tire pressure check. I had to fill my tires with air else where that day for they were under pressure.
Less than 30 minutes to complete oil change.
Thanks for you service see ya soon again
Oscar took really good care and communicated each problem and solution for me to Understand
Oscar was courteous, friendly and knowledgeable.
Oscar, the manager at the Midas location in Carson was extremely friendly and helpful. I felt very comfortable and like I was in good hands. I was able to get all the work I needed on my car for a fraction of the price of what I would have paid at the dealership. I could definitely feel the difference in the way my car drove after service and I am a very satisfied customer.
Oscar wad very helpful and friendly! Kudos 👏
Excellent relaxing experience and professional staff
Customer service outstanxing and the communication thru whole process was exceptional. Staff and mechanics skilled courtious. No proem with returning for future services
Very simple experience. There was no problems with the process of servicing my vehicle. And they had candy at the counter which was cool.
Friendly staff and great price
The manager Jessica was very friendly she offered me a ride and took great care of me while my car was getting fixed I appreciate the service i will return.
My visit was all around a great visit the price was alright for a oil change and I do plan on going back next time
Excellent service reasonable pricing
The team met me when dropping off the vehicle. Took all my information and allowed me to get back to work quickly. I received a call from Oscar telling me the options and we successfully came up with a plan and they even got it done the same day. Where I got another call from Jessica and they waited for me to get there. Top notch team
Appointment was easy. Everything was explained fully by Oscar the pricing was affordable and the staff are friendly and the place was clean and quiet.
I relaly like Oscar! He helped me when I called and he was super nice and friendly! Definitely is my place for service:)😷🥳🥳🥳
I always refer anyone with car issues to go see Ben or Jason or Oscar for service. If you find a better mechanic let me know. No treats you or your car better.
Midas was the best priced shop out of all Shops I called for my vehicle needs. Not only were they reasonably priced, I was able to make an appt easily. My Car was serviced quickly and efficiently. Customer service was excellent & friendly. They didn't just change my oil, they checked all fluids, tires and every requirement in my car! I Highly recommend MIDAS to every person I know :)
Everything was done in timely manner
Staff were very friendly and accommodating not to mention professional. My first time at Midas and I will be a regular customer now that I also told family members and friends to switch to Midas too!
Very nice people and the take the time to check the complete car I have appointment for Moore repair and two weeks βΊ👍
Very professional and gave details on what work was to be done.Completed work within a reasonable time and kept communication if any changes came up.
Oscar was very kind and friendly, and got my car in quick for the oil change. He asked if I wanted my engine filter replaced before just assuming I wanted it done which was very nice of him. The price was excellent and I enjoyed the waiting room and watching American Pickers while I waited.
They always treat me and my family well. I have been going to the same locations for years and that are always thorough and efficient!
Customer service n quality assurance are excellent
NEED more professional, courteous, honest, patient etc. Management; Work was not completed in a timely manner as promised; If something goes wrong with car after work performed take accountability and do not make CUSTOMER feel as if their fault when nothing WRONG at time car was brought in. TAKE ACCOUNTABILITY and APOLOGIZE!! NEVER had this bad experience EVER with having just an oil change. Had to deal with bad ATTITUDES! Will NEVER give MIDAS my business again!! Worst service ever!
I felt comfortable and welcomed when I arrived. The associate was friendly and met all my needs for my vehicle. Also, he provided a discount for my next appointment. Which is extremely helpful in these times
I will always take my car here. They are amazing. Customer service is always great and time and money are not wasted.
Jason made it happen! He was very accommodating and professional.
Staff was cool and clearly outlined what needed to be done.Problem was the price. Too high
Great and speedy work. Excellent customer service and they took care of all of my repair needs. Thanks again.
Scheduled appointment wait was not long.
"Took my car in for oil change and patch my tire, Jason was so helpful, fast and professional! Definitely coming back! "
"Replacing rear brake pads was estimated to take approximately 2 hours. It ended up taking 5 hours. There was confusion about the electronic braking system. But they did finally complete the job, and everything seems to be working right."
Everything went well oil change wise but it just took to long. Over 2 hours.
Took over 2 1/2 hours for an oil change. Hope it can be faster the next time. The Guy's were very helpful.
the manager was very nice and showed me what my car needs in a vary timely matter would recommend this midas to everyone
"Job weir done,you were able to give us some important advice."
I bring all of my ragged company vehicles to Ben and crew at Midas Carson. Regardless the issue a solution is found and usually with fair pricing options. Their goal is customer loyalty and satisfaction. I give Midas Carson 5 Stars...
I went here to get an oil change with an appointment at 1130 didn?t get seen until 1pm. I was told multiple times I was next and ended up being there over 2 hours. The person doing the oil change checked everything they are SUPPOSED to check writing ?oka
I was very impressed with the excellent service on my Murano!
Second time getting an oil change. Good customer service
Great job! Friendly staff!
They were quite busy, professional.
They are very professional and nice to the customer. They can work vey fast with all my repairs. They are honest and It is the best auto shop which I have been.
"Knowledgable, reasonable, honest and professional. In these times rare..."
"After paying we left Midas not knowing on the courtesy check The technician notes wrote:R/R tire has nail, rear shocks leaking & spark plugs maintenance. Oscar never mentioned about the tech notes. All he did was letting me pay change oil. I only found ou"
Being a female i have had my share of experiences with horrible mechanics. I can honestly say that Ben and his team have completely surpassed any expectations I could have as to what a mechanic should exemplify. Everyone is courteous and respectful. Payin
Thank you everything was great the service was awesome the staff was very nice and helpful I will definitely be back and recommend this location to family and friends
"Oscar and the rest of the Midas crew are life savers! I travel extensively for work, and about an hour into my two hour commute I managed to drive over a small shard of metal on the 405. I was losing air fast, and my husband contacted Midas. Oscar was wait"
"By the time you walk in your greeted by Kim who is very friendly and makes you feel at home. The place is clean and the person that helped me with my car was so kind and honest and I just felt at home. Also, I appreciated how they explained to me and sh"
"from opening the doors a little early to fast, clean effecient service, this store is run and worked by delightful staff."
I?m really thankful to have searched out this Midas. Kim Cortado was very welcoming and most of all HONEST. I?m really pleased with the service and care of this facility. Stay away from from the Midas in Long Beach on Anaheim ??????????
I took my vehicle to Midas Carson, California location to have the light bulb in my headlight replaced, and as always the service was exceptionalI can always count on Midas to keep my vehicle running smoothlyI take my vehicle to Midas for all of my service's.
Great and only took 45 mins!!!Kudos to MIDAS!
The service was excellent but i still having problems with my car
"Even though my 46 yr. old Ford had an unusual brake issue, your shop managed to resolve it within 8 hrs. I expected longer, great job !"
I visited the Midas location in Carson, CA to have my wiper blades replacedI was in and out within ten minutes of my arrivalI can always count on this location for excellent service.
Got some work done got my truck back and a week later noticed i couldn't open my hood because the hood lach lever was broken.
Went there thinking I needed front and rear brakes, made an appointment and checked in with Gabe. After the brake inspection (about an hour) Gabe called and said I do not need brakes(another shop told me less than 20% left) and still had 50% rear and 40% front. He recommend that they service the brakes which I gladly agreed to, $50 later I was out the door. Thank you Gabe and Midas.
Midas is the only place I take my vehicle for repairs.They have a very knowledgeable team, who are able to diagnose the problem during the initial visit, and work quickly to have your vehicle running like new again.
"Not only is John and his team friendly and honest but their work is great, I keep sending clients to them we have had all 3 family cars worked on. Thank you guys!"
Kym n John were very kind and helpful with my need of replacing my antifreeze container and fuel injection cleaning. Their kindness of customer service was excellent
"45 yr. old Ford, classic condition. Steering wheel shake, due to warped brake rotors. Repaired, lubed suspension, & full brake inspection. Only a 3 hr. wait, while I caught up on some reading, snacked & got away from chores at home."
"Made an appointment online, on appt day they started right away, wait was less than 45 minutes. Front desk staff were very friendly. "
"I usually LOVE Midas and the service they provide is great! But this time around, whoever it was who serviced my car did a friggin horrible job at rechecking everything before you guys gave my husband my car back. The cap of my coolant was NOT put on all t"
"Excellent customer service provided especially from I believe it was Representative John, great guy helped me alot , great reasonable pricing did not feel like I was getting ripped off which most places would do. The break down for everything regarding my"
"STRIGHT FORWARD WITH REPAIRS AND COST,ALWAYS NICE TO DEAL WITH STAND BY YOUR WORD! THANKS"
I want to go to Carson midas because of John.He has really good customer service and quality of work is A** . I will always come back to Carson Midas for mycar.
Very professional service and thorough I was very pleased
I drive assured my vehicle is fixed right and they are respectful and Courtesy at all times.
My car was recently serviced at the Carson, CA location, and the service I received from John and his team of employees was exceptional.He goes the extra mile to ensure that the customer is 100% satisfied.Ive had had my cars serviced here for several years, and will continue to be a repeat customer.
"Great and timely service, a true pleasure"
Good service, friendly staff
"We have been bringing our 3 cars to this Midas location for years and are never disappointed. John and his team are courteous, professional, honest and thorough. There is no hard selling, but recommendations for further maintenance in the future are made"
"John the owner was an amazing person. He solved my brake problem in exceptionally short time and the cost was much more financially reasonable. He is a friendly detail oriented person. I would definitely send friends, relatives and acquaintances to have h"
Fast and the workers was very nice
Love this place. The people art Midas are vet helpful and informative.
"John is amazing and provides world class customer service! Give him a car problem and he will solve it. If the problem is beyond the capacity of his mechanics and garage, he will lead you in the right direction.I recently had a spark plug give out while I "
"All i needed was two tires, but as usual got the best service with a great attitude! John, the manager, is terrific! Keep up the good work!"
"Very good customer service, quick and efficient.. "
YOU DID A WONDERFUL JOB! THANK YOU VERY MUCH! WILL DEFINITELY COME BACK!
That Guy John is Amazing ... He makes me want to come back to this Midas for as long as I live in Carson
John and his crew are top notch! I highly recommend them. Honesty goes a long way and they are the best!
Best customer service. Clean area. Pricey but good works
The service was great! But most important was that the people who work there are very friendly and polite...that makes a big difference.
Kathy the manager and Robert the mechanic where so nice and thorough. Can't remember the last time I went to a mechanic and didn't feel like I was being ripped off. They both went the extra mile in helping us. I got new brakes and rotors. Will definitely b
