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480 Kilauea Avenue Hilo, HI 96720

MIDAS HILO

480 Kilauea Avenue

Hilo, HI 96720

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480 Kilauea Avenue Hilo, HI 96720

480 Kilauea Avenue Hilo, HI 96720

Midas Hilo is your one-stop shop for brakes, oil changes, tires and all your auto repair needs.

Midas stores are owned and operated by families in your community dedicated to providing high quality auto repair service at a fair price. And their work is backed by our famous Midas Golden Guarantee*. Whether you need an oil change or tires, factory recommended maintenance, or brake repair, your local Midas has you covered.

*See store for applicability and limited guarantee terms

Zero interest if paid in full within 12 or 6 months

On purchases of $1200+ for 12 months or $199-$1199 for 6 months at participating locations made with your Midas® Credit Card. Interest will be charged to your Account from the purchase date if the promotional plan balance is not paid in full within the promotional period1.

LEARN MORE

Great Tire Brands at Great Prices

Your neighborhood Midas offers a large selection of top brand tires for cars and trucks,at competitive prices for every budget.

Michelin
BFGoodrich
Bridgestone
Firestone
Cooper Tires
Sumitomo Tires

Hilo, HI Auto Repair and Tires

With convenient hours and locations, we make it easy to get your car repaired in Hilo. Our expert trained technicians are ready to fix your vehicle and get you back on the road. Learn more and request an appointment at Midas today - your Hilo, HI auto repair and service destination.

Need an Oil Change in Hilo, HI?

Our experts can recommend the best conventional, synthetic blend, or full synthetic oil for your vehicle. Trust Midas Kilauea Avenue to prolong the life of your car with our exceptional vehicle maintenance. Learn More

Hilo Brake Repair

For brake inspections or repairs, trust our expert technicians for quality service at affordable rates. We provide comprehensive brake services, ensuring your safety on the road. Schedule your appointment at Midas in Hilo today and drive with confidence. Learn More

Tire Balancing & Repair Services in Hilo

Tires are crucial for safety, connecting your vehicle to the road. Your brakes depend on your tires to have a firm grip on the road. At Midas in Hilo, HI, our experts ensure your tires are safe in your car, truck, or SUV. Learn More

Hilo Wheel Alignment & Suspension Services

Experiencing handling issues? Trust Midas in Hilo, HI, for expert suspension and alignment services. Our professionals inspect wheel alignment, struts, shocks, and suspension, ensuring a safe and comfortable ride. Count on Midas for your vehicle's stability and performance. Learn More

Car, Truck, SUV and EV Tires in Hilo

Searching for dependable tire options in Hilo? Explore our extensive tire selection featuring top brands like Michelin, BFGoodrich, Firestone, and more. We have tires for most vehicles, including cars, SUVs, trucks, and electric vehicles. Schedule your Midas appointment today. Learn More

Check Engine Light Diagnosis in Hilo

Is your Check Engine Light on? This warning can indicate severe engine problems, requiring expert diagnosis. Rely on Midas professionals to identify and resolve the issue, ensuring your vehicle's peak performance and safety. Learn More

Hilo Muffler and Exhaust Services

Experiencing smoke, noise, or other exhaust system problems? Visit Midas in Hilo for expert exhaust services and repairs. Our professionals ensure your vehicle runs smoothly and safely. Trust Midas for reliable solutions to your exhaust issues. Learn More

Routine Auto Maintenance and Repairs in Hilo

Count on Midas in Hilo, HI for expert brake repair, scheduled maintenance, exhaust, tires, oil changes, steering, suspension, wheel alignment, and more. Rely on us for your car's safety, performance and reliability. Learn More

Car A/C Recharge & Heating Repair in Hilo, HI

Car heating and A/C systems deteriorate over time, leading to clogged hose pipes that may leak if not properly serviced. This can result in poor efficiency in both heating and cooling functions. Let Midas Kilauea Avenue regularly maintenance your AC system so it operates at its peak performance level. Learn More

Car Batteries & Auto Electrical Services in Hilo

Experiencing a dead battery, starter issues, or alternator problems? For any electrical component concerns, trust the experts at Midas Kilauea Avenue. Our skilled mechanics in Hilo, HI diagnose and resolve car battery and electrical issues promptly for smooth operation. Learn More

Programs

  • Better Business Bureau Accredited Business

  • ASE Certified

  • Motorists Assurance Program

Amenities

  • WiFi

  • Coffee

  • Magazines

  • Online Appointments Available

  • Online Estimates Available

Payment methods

The Midas Credit Card offers instant credit and special financing options2 to qualified applicants. See store for details. Get Details

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Average Rating:

4.70 of 5 stars

333 reviews

P T F I

5.0 of 5 stars

Mar 22, 2024

Everyone at the smartest location is very proficient at what they do. They were able to explain to me what was needed for me to pass my safety inspection. I highly recommend them.

Dean G.

5.0 of 5 stars

Mar 16, 2024

We own a 2012 Volvo XC/60 and Volvos are notoriously "quirky". Many auto shops just refer you to the Volvo Dealership for routine maintenance. We no longer have a Volvo Dealership on this island greatly limiting our service options. Sean and his team did a great job servicing our car and even ordered and installed the correct parts. Great job!

Michelle R

5.0 of 5 stars

Mar 04, 2024

Super friendly staff, quick service, explained clearly of possible future concerns and what was done to my vehicle

Dexter Candelario

5.0 of 5 stars

Feb 29, 2024

Good recommendation

CKK

5.0 of 5 stars

Feb 22, 2024

Work completed ahead of schedule so I was able to have an oil change the same visit.

C.S.

5.0 of 5 stars

Feb 21, 2024

Quick and easy service with a smile

KimoFriese

5.0 of 5 stars

Feb 21, 2024

The service and communication by shop manager Sean at the Hilo Hawaii, location was great. His associate who did the inspection was quick yet thorough.

Hank C

5.0 of 5 stars

Feb 20, 2024

Friendly knowledgeable reps great mechanics fast service

Colleen P

5.0 of 5 stars

Feb 15, 2024

Friendly staff and excellent service

Ms. Ott

5.0 of 5 stars

Feb 13, 2024

Everything was perfect. The staff was competent, fast (uncommon in Hawaii), and very friendly.

Hisa

5.0 of 5 stars

Feb 05, 2024

Midas, tells me what needs to be repaired quickly. I need and like that assurance! I don’t want to be driving and my car breaks down on the road! They always make sure that my cars are always safe to drive on the road.

Anonymous

5.0 of 5 stars

Jan 23, 2024

They let me know I might have to wait a bit, but they were done very quickly. Fast and friendly. The best in Hilo!

M.S.

5.0 of 5 stars

Jan 20, 2024

The customer service is outstanding! Always so friendly, knowledgeable and courteous.

Anonymous

5.0 of 5 stars

Jan 11, 2024

Staff was very friendly, service was quick, and the services offered were clearly explained to me

sallipeb

5.0 of 5 stars

Jan 02, 2024

Associate was very friendly and pleasant.

Tom Kowalski

5.0 of 5 stars

Dec 30, 2023

It was a great experience!

Dj

5.0 of 5 stars

Dec 22, 2023

Always friendly and accommodating.

Hula Hulas

5.0 of 5 stars

Dec 11, 2023

Everyone is friendly and professional. Wait is minimal and no issues.

Glen y.

5.0 of 5 stars

Dec 11, 2023

Highly qualified n very friendly service

P T F I

5.0 of 5 stars

Dec 05, 2023

The people at Midas were excellent. They treated me with the upmost respect and did the most fantastic job that I’ve ever experienced with a Midas operation before Mahalo.

Jimbo

5.0 of 5 stars

Dec 05, 2023

Sean is a knowledgeable professional manager with lots of Aloha. Lori is kind and helpful with lots of Aloha. Workers are kind, efficent, and knowledgeable. I refer as much customers to Midas to help their buisness grow in Hawaii (Big Island Hilo).

Colleen P

5.0 of 5 stars

Dec 04, 2023

Calling for an appointment is no problem they give you options on what day you would like. The staff is super professional and very friendly! I wouldn't go anywhere else to have my car worked on.

Bruce M

5.0 of 5 stars

Dec 01, 2023

Immediate service upon arrival

Dale808

5.0 of 5 stars

Nov 27, 2023

Everything is all good... It is now label as my go to auto shop ... Whenever I get problems... Need to fix on my truck.. Highly recommend to others to go check hem out..

Leah M

5.0 of 5 stars

Nov 18, 2023

The associates are friendly and knowledgeable. They remember me and my car.

Morgan S

5.0 of 5 stars

Nov 10, 2023

Lori...the lady at the desk, is always helpful, friendly and accommodating. She's like a friend. I am physically unstable on my feet and she holds the door for me and makes sure my car is brought around to the space in the curb where I can access my car easily. She's the BEST. The technicians are efficient and don't waste time chatting or taking unnecessary breaks and are very pleasant. Their clothing (uniforms?) are always neat and clean. The whole place is neat and clean!

EO

5.0 of 5 stars

Nov 06, 2023

Lori & Shawn have been wonderful all these yrs

Hilo Used Car

4.0 of 5 stars

Nov 04, 2023

The online appointment scheduling was great, the attendant was very kind to call and verify the appointment (working around a parade route). The oil service was just fine. I had no problem with the staff and the work, all 5 stars. Where I ran into a hiccup was regarding additional work which was offered. She was very straightforward, educating and kind, but the price she gave me was very high to replace tires and struts. I'm not saying it's a cheap job, but when I did some research and got other quotes I found one for almost half what she proposed at an equally well known/respected location. And when the beginning quote is in the thousands... that makes a significant difference. Again, I don't consider this a staff problem, they did great and I appreciate being apprised of the urgent/impending repair.

Honokaa resident

5.0 of 5 stars

Nov 03, 2023

Repaired a flat tire on a busy Friday afternoon. Went to have a bite to eat, gone just over half hour. Came back the repair was complete, they also put the tire back on the car. Was blown away with the service.

Elvyra

5.0 of 5 stars

Nov 02, 2023

Thank you to Lori and the team at Hilo Midas, they make dropping off my vehicle easy and i know my vehicle is well taken cared of.

Yama

5.0 of 5 stars

Oct 25, 2023

communication was well done, when requested for a repair quote. they took the time to send it through my email, it was done real quick and repair was done one time

Justin C.

1.0 of 5 stars

Oct 02, 2023

I paid for a brake inspection. The Midas associate was unable to explain the reason why parts needed to be replaced. They wariness 7-10 days to order replacement parts. I took the vehicle to another shop which completed brake repairs that same afternoon. The Midas estimate was overstated by $1,500 in unnecessary parts and labor.

Cham k

5.0 of 5 stars

Sep 26, 2023

The staff at down town Hilo Midas was absolutely amazing, such a friendly attitude and the attentive soon as I walked in the male associate was nice and very helpful especially with not having an appointment they were able to help me and fast and the lady who helped get all my information documented in the system was very nice and helpful.I expressed to them that their positive attitudes really made my day Thank you again!

Going elsewhere

3.0 of 5 stars

Sep 14, 2023

Return parts without having to be asked.

Morgan S

5.0 of 5 stars

Sep 11, 2023

Lori took me in even though I didn't have an appointment. I had a "low tire" light indicator and my windsheild wiper was acting odd while I was in Hilo...30 miles from home on a very rainy day. It all happened suddenly and made me nervous. I called Lori at Midas Hilo and even though the shop was shorthanded that day she said she'd pencil me in and check with the guys when they came in from lunch. Since the issues were relatively minor they were able to fix everything very quickly and I was in and out in about a half hour. I LOVE Midas Hilo. It's my go-to place for maintenance and safety checks.

Earl K. F.

5.0 of 5 stars

Sep 09, 2023

Great people to do my service they showed me they knew what they were doing.

Al g

5.0 of 5 stars

Sep 09, 2023

The staff kept me informed of the job

Aunty Ipo

5.0 of 5 stars

Sep 05, 2023

I love taking my vehicle to Midas. Sean is awesome and so are the staff! Midas is the only place that makes me feel safe and comfortable on the road. Mahalo nui!

Sawdog14

5.0 of 5 stars

Sep 04, 2023

Had an unexpected blowout on a tire. They had the right size for my car and explained that they’re discontinued. And told me what to get for the new size

Ian

5.0 of 5 stars

Aug 30, 2023

The people over at Midas were very professional with what needs to be done and were quick when it comes down to it, the manager Sean or Shawn was very professional and very courteous

Mikele K.

5.0 of 5 stars

Aug 29, 2023

Friendly and very helpful staff

Wilikea

5.0 of 5 stars

Aug 26, 2023

Great customer service!! Great experience, will be back.

rebeli

5.0 of 5 stars

Aug 22, 2023

Customer service was excellent, timing was great, everything explained properly.

Jeanie

5.0 of 5 stars

Aug 21, 2023

I was able to schedule an appointment easily . Prompt service and great experience, friendly service.

RB

5.0 of 5 stars

Aug 18, 2023

Staff was quick & precise about my car service.

Celeste K.

5.0 of 5 stars

Aug 17, 2023

The associate who helped me directed me to the DMV so I could get a replacement for my current registration so I could get my safety check completed. She was very clear explaining the inspection of my vehicle by the serviceman. She was friendly and efficient.

John V

5.0 of 5 stars

Aug 03, 2023

Shawn and Laurie are so polite and accommodating...An asset to Midas.

Jack J.

5.0 of 5 stars

Aug 02, 2023

Great customer service, and work completed in a timely matter

Lopaka A.

5.0 of 5 stars

Jul 13, 2023

Convenient location, courtesy receptionist. On line appointments and quick confirmation.

Charisse V

5.0 of 5 stars

Jul 11, 2023

Lori at the front desk was so very kind and knowledgeable. Sean the manager was honest, kind and also very knowledgeable. It was the best service I have ever had at a repair shop. Thank you Midas and thank you Lori, and Sean!!

Mama Dee....

5.0 of 5 stars

Jul 05, 2023

Shawn was very helpful.. kind ... explain every problem car had after mechanic took very slowly on examining car breaks.... very satisfied on the work done to get breaks working 100% better .... Ty for awesome workers.... 🙏

Stephanie J

5.0 of 5 stars

Jun 22, 2023

Always great customer service

Sleiman

5.0 of 5 stars

Jun 16, 2023

Excellent service from Sean

Anonymous

5.0 of 5 stars

Jun 15, 2023

The best can be

BW

5.0 of 5 stars

Jun 13, 2023

Sean is the best!

Marlene R.

5.0 of 5 stars

May 26, 2023

The ease of scheduling, the tires I needed, no waiting long, the price was so affordable and the friendliness was a great experience!! I’m sure I’ll buy my next tires again from Midas!! Better than Firestone!! Thank You So Much!!

Jocelyn

5.0 of 5 stars

May 23, 2023

Overall people are nice and friendly. I like to go to Midas to have my car fixed. The price is reasonable. I purchased 4tires from them and have my wiper change and oil changed at a different times. I just dropped my car and walk to the gym. Highly recommend this place.

Jack J.

5.0 of 5 stars

May 17, 2023

Very competent staff and work completed

Roberta P

5.0 of 5 stars

May 12, 2023

Thank you for making my experiences with Midas so easy. Lori makes scheduling my appointments so easy. Sean also made dropping off my car simple, I just dropped it off and come back at my convenience.

Rene

5.0 of 5 stars

May 10, 2023

Sean, Laurie and the gang at the Hilo location treat me like an old friend; friendly, accommodating and honest.

Carrick A

5.0 of 5 stars

May 10, 2023

Friendly service was awesome, highly recommended. Thank you

David U

5.0 of 5 stars

May 09, 2023

I was able to easily make an appointment for my servicing. When I arrived I was greeted right away and paperwork was completed rapidly. My vehicle was taken in for the service within minutes, and the work was completed quickly. Check-out was very easy. I was incredibly happy that my service was started as scheduled and completed quickly. I will definitely be returning for future service.

Momi

5.0 of 5 stars

May 06, 2023

Sean at the Hilo Hawai’i location is trust worthy and really knows his stuff…. I specifically request for him when it comes to my vehicle. He has been taking care of my vehicle and myself X 10 years now… and Lori is an amazing office clerk… always so friendly and helpful… they have an amazing team at the Hilo Hawai’i location… will not go anywhere else🙏🤙🌺

RB

5.0 of 5 stars

Apr 29, 2023

Fast service, great hospitality!

Jessie G

5.0 of 5 stars

Apr 25, 2023

They are all very professional wIth customer service!

Shan S

5.0 of 5 stars

Apr 22, 2023

Customer service. #1 polite, professional and just plain awesome

Kim Lynn

5.0 of 5 stars

Apr 19, 2023

Mahalo nui e Sean! You were super helpful with letting me know about the services being performed on my car that day, and also thank you for printing out past Midas services and giving me advice on some upcoming services that I am due for.

Aloha

5.0 of 5 stars

Apr 18, 2023

It was completed in a efficient matter of time.

C

5.0 of 5 stars

Apr 11, 2023

Service representatives very attentive and professional.

Kinikia🦉

5.0 of 5 stars

Apr 06, 2023

The personal customer care is Excellent & Service was also Excellent‼️Lori & Sean are extremely knowledgeable, helpful & kind helping me with everything start to finish😎I’m very grateful for their help & care🌺Mahalo, CE🦉

Lava

5.0 of 5 stars

Apr 06, 2023

I had a flat tire and was in need of replacing all tires. Called Midas while waiting for roadside assistance and found that tires were in stock and service could be done right away.

ron

5.0 of 5 stars

Apr 04, 2023

Quick friendly knowledgeable service.

JV

5.0 of 5 stars

Mar 31, 2023

Sean the Hilo store Manager is a great asset to Midas.. Laurie the receptionist is also an asset. They are both very respectful ...JohnVeneri

G & S

5.0 of 5 stars

Mar 23, 2023

We had to make a last minute appointment to purchase and install a new battery. The team was very accommodating and sensitive to our needs. We were in and out faster than we could drink our grande coffee.

DM

5.0 of 5 stars

Mar 22, 2023

Very friendly service. They went out of their way to make things easier for me.

MiikeD

5.0 of 5 stars

Mar 21, 2023

Everyone worked as a team!!!!

Jason O

5.0 of 5 stars

Mar 15, 2023

Job was completed quickly, friendly staff

Chris H

5.0 of 5 stars

Mar 14, 2023

Drop off was easy and the communication during the process was excellent. They were sure to call to discuss the repairs needed, options for tires and costs before repairs were started.

Strictly Shore Casting

5.0 of 5 stars

Mar 11, 2023

Called for a same day wheel alignment. They got me in and it was a Saturday. They explained how many cars needed alignment and I seen my truck go on the rack within 15 minutes. Took them under 1hr to do it including the test drive and giving my concerns as I added new Upper control arms. Also previous alignment left my steering wheel not straight. They fixed that as well. Very please and now it drives straight

K. Sato

5.0 of 5 stars

Mar 07, 2023

Everything was well explained and promptly done. Staff were absolutely friendly and helpful!

Diverdude

5.0 of 5 stars

Mar 01, 2023

It was the way business is to be conducted.

sad driver

1.0 of 5 stars

Feb 28, 2023

My car has been there 3 x for brake service. Each time the cost was hundreds of dollars. The *Supposed* warranty is worthless and useless. WHY work is done SO POORLY that it requires more and more visits is really disgusting. Everyone I know and speak to has been advised to N E V E R go to Midas. My vehicle is used only on paved city streets, and all maintenance is done in a timely manner.

Jn

5.0 of 5 stars

Feb 18, 2023

Ease of appointment and honesty of the staff. Matter was handled quick & professionally. Everyone was friendly and honest. I felt I knew what was going on-start to finish

Chelsea O.

5.0 of 5 stars

Feb 16, 2023

I only take my car to them to get serviced. I took it somewhere else once and was not satisfied with Customer Service. Once I took it to Midas I never went anywhere else. They are so kind. They are always my 1st choice.

Korizma

5.0 of 5 stars

Feb 15, 2023

They the best

DWY

5.0 of 5 stars

Feb 15, 2023

Sean was friendly and informative.

Iris

5.0 of 5 stars

Feb 08, 2023

Always friendly and efficient staff

Jessie

5.0 of 5 stars

Feb 07, 2023

Everyone was really nice,comnunicated clearly and made sure I understood what was happening. Made sure I knew the seriousiness my car was in.

Kathryn K

5.0 of 5 stars

Jan 25, 2023

The man at the front desk was efficient and friendly. I was checked in quickly and the car alignment was completed in slightly under an hour, quicker than I expected. I would recommend Midas for this service.

Diana

5.0 of 5 stars

Jan 24, 2023

Went in for brake service and attendant was knowledgeable about my car type

Colleen P

5.0 of 5 stars

Jan 17, 2023

Staff was wonderful,friendly and the service was excellent!

Tim O

5.0 of 5 stars

Jan 16, 2023

I'm always able to make an appointment with Midas, Hilo. The manager is very helpful and I trust him. The workmanship is great! Never had problems with them.

crxsti7

5.0 of 5 stars

Jan 11, 2023

Fixing and servicing what needed to be done and w/o just "padding" the deal with needless service or repairs.

Kris V

5.0 of 5 stars

Jan 10, 2023

1) The associates were wonderful, kind and friendly. 2) the store is run professionally 3) love the location4) very clean garage

Taco

5.0 of 5 stars

Jan 07, 2023

Fast, knowledgeable and honest mechanic (Mark K). This is the reason I return to have my truck serviced/repairs.

CC

5.0 of 5 stars

Dec 30, 2022

Excellent customer service, great work

Jeffi

5.0 of 5 stars

Dec 24, 2022

I was highly satisfied because making the appointment was easy also while dropping off my vehicle it didn’t take too long. Lori had the paperwork ready and explained about the price of the wheel alignment. The service was done before the promised time and the technician did a great job.

Atucker

5.0 of 5 stars

Dec 22, 2022

Quick and efficient. Kind staff

Leah M

5.0 of 5 stars

Dec 16, 2022

They were able to fit me in timely and address my needs

JC

5.0 of 5 stars

Dec 16, 2022

The team at Midas in Hilo was amazing. My car broke down on the highway and they were the only ones willing to take my car at such short notice. I honestly don’t know what I would have done if it weren’t for them! Not only were they a lifesaver but everyone was so friendly, attentive, and helpful. My family and I are switching to Midas for good. We are so grateful.

KatieK

5.0 of 5 stars

Dec 14, 2022

Every time we have gone to Midas for any type of service, we have been blown away by the great service. They make you feel like old friends and never feel like you're being oversold.

Piliana

5.0 of 5 stars

Dec 13, 2022

Sean was very professional.

diy

1.0 of 5 stars

Dec 09, 2022

charge fair prices. i was quoted $2600 for a water pump change. the upcharge on the part alone was hundreds of dollars. i did this job myself at home with a youtube video. took 3 hours and $100

James D.

2.0 of 5 stars

Dec 01, 2022

I was scheduled for a 10:30am appointment for a simple oil change and I did not receive my vehicle until after 2:30pm. I was told the appointment would take an hour to an hour and a half. My time is valuable and was not happy with having to wait so long to get my vehicle.

Sharon V

5.0 of 5 stars

Nov 30, 2022

Courteous employees. Prompt service. Options for me to choose from. Good pricing. Lifetime guarantee for product purchases. Great location, next to Starbucks. Outdoor seating.

Gretch4short

5.0 of 5 stars

Nov 28, 2022

They fixed my car in 2 days after my dad had been working on it over 3 months. They returned the parts my dad asked back for.Lori(?) at the desk was great with communication and answering all my sometimes ridiculous questions

Superior

4.0 of 5 stars

Nov 26, 2022

We paid $1500 for a brake job…only for it to fail in less then a year.Warranty only covers parts but had to pay almost $500 for labor to replace a part that they should have caught the first time they we’re in there . Only if you bring it in 90 days or less then it’s covered. So if it fails every 120 days , you’ll pay also $2000 in a year again for the same thing..I paid labor for a working part the first time !

Amanda

5.0 of 5 stars

Nov 25, 2022

Super accommodating staff! I got a flat tire in the morning and needed a replacement the day after Thanksgiving. When I called asking if I could come in with no appointment the girl on the phone was super friendly and got me set up for that afternoon. I was able to leave my car on my lunch break and by the time I was done with work they had finished my service and gave me a call that it was ready. They even put my spare tire back in my trunk compartment for me. No hassle, fair prices, friendly staff & my stress was gone.

Tone

5.0 of 5 stars

Nov 19, 2022

Honest service

CharG

5.0 of 5 stars

Nov 18, 2022

Pleasant, informed staffEfficient visitShort wait for vehicle

Lehua T

5.0 of 5 stars

Nov 16, 2022

I was satisfied with BOTH my visits for me and my husbands truck. They got us in quick. Customer service was excellent, great attitude. And our trucks were both finish in a very amazing timely matter. Perfect. Mahalo everyone 🤙🏽

Doc R

5.0 of 5 stars

Nov 15, 2022

They were done with service in half the projected time , and they accommodated a place to park my trailer during the service

Erica A

5.0 of 5 stars

Nov 09, 2022

My car wouldn't start on my busy day. I called Midas, spoke with Sean.. he said bring it in and they would do a diagnostic test on my vehicle as soon as I got there. He was true to his word, once we finally charged my battery enough to drive it... drove right to Midas and was handled within minutes of being there. Sean is AmAzING!!!

BruceM

5.0 of 5 stars

Nov 02, 2022

Great management staff! I have known them for years and they have handled all of our cars and those of our kids.

Geoff

5.0 of 5 stars

Oct 18, 2022

It’s challenging to find a good experienced shop these days that is very responsible priced

Jack J

5.0 of 5 stars

Oct 17, 2022

Good job, good service, good people.

Anonymous

5.0 of 5 stars

Oct 14, 2022

Sean was a good salesman and worker also tire guys was quick like lightning

Uncle Gabe

5.0 of 5 stars

Oct 11, 2022

Professionalism, timely, friendly.

John V

5.0 of 5 stars

Oct 07, 2022

The manager Sean is always friendly and accommodating. Always very professional and explained everything to the T.He is an asset to Midas!

Jim

5.0 of 5 stars

Oct 05, 2022

Ease of scheduling; no problems or issues during scheduling or while vehicle being serviced; friendly/professional staff; work done in a very timely manner.

LEE, J

5.0 of 5 stars

Sep 29, 2022

great service and they were quick.

Ty Mcfly

5.0 of 5 stars

Sep 23, 2022

Everyone over at Hilo Midas was great! Super friendly, fast and helpful! Lori and Sean really know their stuff! Also Nestor and Mark really made what would of been a bad experience, Great!!! Big Mahalo 🤙🏼 definitely going back

Lei B

5.0 of 5 stars

Sep 23, 2022

The staff was friendly and very nice. I greatly appreciated that they took me to work after I dropped off my car. They explained the issues they found with my car and which items were necessary to pass safety check.

Al gutierrez

5.0 of 5 stars

Sep 22, 2022

I've been bringing my vehicle to midas service since I March of 2021 the service personnel are always helpful they get me in and out

Bruce M

5.0 of 5 stars

Sep 15, 2022

Sean. Lori, and the team have been helpful for years. They tell me exactly what I need for my older cars and what is not critical. Some shops want the customers to spend more than the car is worth!

Shan J

5.0 of 5 stars

Sep 15, 2022

Timely manner from when I booked appointment to the finish. The response time was excellent, and the sales woman was friendly and answered all of my concerns.

Elisa

5.0 of 5 stars

Sep 08, 2022

Wonderful customer service

MCarvalho

5.0 of 5 stars

Sep 06, 2022

Sean at Midas Hilo is great! Always knowledgeable and friendly.

Linda H

5.0 of 5 stars

Sep 01, 2022

Everybody is friendly and I am used to that place already.

Adele

5.0 of 5 stars

Aug 31, 2022

I just dropped by to get my muffler replaced I misplaced the name of the office gentleman that helped me but you can look up his name he is an excellent employee and has the best customer service that I have received in a while you are very lucky to have him employed by you.

Mark

5.0 of 5 stars

Aug 27, 2022

Lori and the guys did a great job

Toshi t

5.0 of 5 stars

Aug 16, 2022

I had a flat tire and it was changed quickly. Cost and method of payment explained.

Katie K

5.0 of 5 stars

Aug 12, 2022

Everyone we spoke to at Midas was extremely friendly and ready to help. Laurie at the front helped us make sure we had all we needed for registering our vehicles in Hawaii! Mahalo Midas.

Jessie

5.0 of 5 stars

Aug 11, 2022

Everything was swift and quick.

LynneC

5.0 of 5 stars

Aug 11, 2022

I had a tire going flat from a nail. I pulled into Midas and they were awesome, got me right in and fixed my tire. I was on my way in 45 minutes. They were all wonderful.

Keith M

5.0 of 5 stars

Aug 08, 2022

had the battery I needed, and performed the installation of it quickly. Also added on inspection which went fast.

Steph J

5.0 of 5 stars

Jul 21, 2022

Always excellent customer service

Star A

5.0 of 5 stars

Jul 21, 2022

Friendly quick service. Did not wait long to receive an appointment.

Pimarine

5.0 of 5 stars

Jul 20, 2022

Big shout out to Sean. Thanks for all your help. You made this situation quick and easy. I really appreciate it.

The Lees

5.0 of 5 stars

Jul 19, 2022

Customer service was excellent! Everything they told us came out true-- price, length of time. and i was able to get my car scheduled exactly when i wanted to! I called Friday afternoon and was able to get my car in on Tuesday morning!

pke

5.0 of 5 stars

Jul 19, 2022

Everything was professionally addressed; explained; and follow through was impeccable. Everyone was pleasant and cordial to work with. Mahalo

Anonymous

5.0 of 5 stars

Jul 18, 2022

Same day appointment, attention to detail, fast and efficient. Mahalo Shawn and Hilo Midas team!

Yolanda

5.0 of 5 stars

Jul 13, 2022

Friendly competent service.

Lynn F.

5.0 of 5 stars

Jul 05, 2022

The people were very friendly and efficient. I was out of there in less than 1/2 hour. Excellent customer service. Easy to make an appointment very professional staff. I will be back

pvt_LT

5.0 of 5 stars

Jun 29, 2022

Staff were very friendly and lets customer know ahead of time how much each service cost. They call back right away when you need to.

LA

5.0 of 5 stars

Jun 25, 2022

Tech was very efficient in completing inspection and service. Sean explained the findings very well. Work completed in a timely manner.

Colleen P

5.0 of 5 stars

Jun 22, 2022

The staff was professional and helpful.

Chelsea Fuapau

5.0 of 5 stars

Jun 18, 2022

They were very informative with the step by step process of doing my Brakes and the importance of fixing it as soon as you hear any kind of sound

jmy

5.0 of 5 stars

Jun 04, 2022

Friendly, professional staff; no problems or issues scheduling the appointment; service completed in a timely manner.

Bradley B

5.0 of 5 stars

May 23, 2022

Great customer service and communication. Gave me the piece of mind one would hope for and great advice on when I should look into changing my breaks out. They were not pushy or tried any high pressure sales. 10/10

Theresa D

5.0 of 5 stars

May 23, 2022

The staff and front desk associate Laura was very friendly, thorough. The establishment was very clean. I definitely will be bringing my 2015 kia soul back.

MCarvalho

5.0 of 5 stars

May 23, 2022

Everyone is kind and professional. They made me feel welcome and offered suggestions for improvements on my car. I will be returning.

LaurenG

5.0 of 5 stars

Apr 22, 2022

The staff went above and beyond to help us get our vehicle that we had just shipped to the island safety checked.

Gardner D.

5.0 of 5 stars

Apr 22, 2022

Convenience. I like the staff. Location is great. Speedy service.

Steven T.

5.0 of 5 stars

Apr 22, 2022

Employees are very cordial, knowledgeable and helpful.

Kolea

5.0 of 5 stars

Apr 18, 2022

Replaced defective battery. Eliminated stressful problem. Changed oil, rotated and balanced 4 tires. Reasonable turnaround and price for services provided. Customer for years.

Mel

5.0 of 5 stars

Apr 09, 2022

Very easy to schedule an appointment, convenient, and fast, friendly service!

Allen

5.0 of 5 stars

Apr 09, 2022

Friendly staff

...

3.0 of 5 stars

Apr 05, 2022

The tech stated after the initial call that my lug nut was missing and the stud was stripped. I feel like he should have informed me before touching the vehicle because it seems like it could possibly have happened when he removed my tire. I had recently changed my brakes and the lug nut was put back on afterwards and the stud was not stripped so seems a little opportunistic to me. I did not pay to have it replaced and repaired as the price to do so was well above the cost to purchase the part and do so myself.

Larry B

5.0 of 5 stars

Apr 05, 2022

Great customer service, fast apt

Anonymous

5.0 of 5 stars

Mar 24, 2022

Service manager was organized and took excellent care of my car.

NF

5.0 of 5 stars

Mar 24, 2022

Sean was awesome and helpful

Shane

5.0 of 5 stars

Mar 24, 2022

Always excellent service when I visit and great communication with Sean.

K-K

5.0 of 5 stars

Mar 24, 2022

They are always friendly and courteous. Easy to schedule appointments. Before I walk in the door, they have the paperwork ready for me and my vehicle is serviced right away. The service time is reasonable. I trust them with my vehicle. Great people!

Danny

5.0 of 5 stars

Mar 23, 2022

The rep is easy to deal with.

Jessica S.

5.0 of 5 stars

Mar 21, 2022

Sean and crew from the Hilo Midas shop are always helpful, courteous, and provide the most excellent customer service each time I bring my vehicle in for service. Thank you!

kokopedal

5.0 of 5 stars

Mar 16, 2022

Good price, great service, work completed on time as promised

Chyna

5.0 of 5 stars

Mar 15, 2022

Fast and very efficient. This was a new used car, we bring all our cars here because wevtrust Midas to help us with whatever the problem may be. We trust their diagnostic abilities implicitly

Marc and Diane

5.0 of 5 stars

Mar 11, 2022

I brought my vehicle for a safety check, but did not have an appointment. I was told at the time of my visit that the earliest scheduled appointment would not be until the following week. I expressed to the lady taking my information that I was hoping to get it done today so that I could register my vehicle, as my registration had expired. The service agent behind the counter next to the lady told the woman that he would skip his lunch and take care of my car inspection for me! I cannot even begin to tell how truly grateful I was! The team you have at the Kilauea Midas deserve to be recognized for their professionalism and their dedicated service to the customer! Thank you so much for your kindness, you truly exhibit the best of humanity!Aloha,Marc and Diane CotterHilo, Hawaii

RAN

5.0 of 5 stars

Mar 09, 2022

no appointment, said they would look at my problem in-between other customers. went for 30 minute walk, returned they had checked it out for a test drive to confirm the problem. 10 minutes after our return problem fixed. great service

Aunty Shirley T

5.0 of 5 stars

Mar 09, 2022

Friendly , attentive, and always polite. They also remember me and my vehicles

David W.

5.0 of 5 stars

Mar 04, 2022

Midas took care if a problem with one of my wheels that another business could not.

Robert Arial

5.0 of 5 stars

Mar 02, 2022

It was not a long wait the manger was very nice and helpful. The place is very clean too

Bruce M

5.0 of 5 stars

Feb 24, 2022

Sean and Laurie are honest and clearly explain options. I have been a customer of Midas Hilo for decades.

Michael

5.0 of 5 stars

Feb 22, 2022

I’ve had a few repairs done in these past few months and I’m always happy with my service and visits which makes me come back. Staff in office and technicians outside always do their job in a professional way. Hilo,HI 96720

andy a

5.0 of 5 stars

Feb 18, 2022

I'd got my dates wrong by a day. The technician who did my safety check finished his lunch break early so I didn't have to stick around for an hour and a half. Very happy with this.

James Y.

5.0 of 5 stars

Feb 18, 2022

No problems or issues scheduling or during service; friendly and professional staff; good communication.

Alan B.

5.0 of 5 stars

Feb 15, 2022

Great job ! Front desk did a super job very nice people work done in a timely manner!

Clyde J.

5.0 of 5 stars

Jan 20, 2022

Right On

Colleen P.

5.0 of 5 stars

Jan 11, 2022

"Midas is awesome...I called for a saftey check and they took me in the very day! Staff is helpful,friendly and professional!"

Dion S.

5.0 of 5 stars

Nov 17, 2021

"From my first call to inquire about their services to picking up my key after the work is done, they were so nice and professional. I would send all my friends and family here..."

Ann M.

5.0 of 5 stars

Nov 05, 2021

Good job

John V.

5.0 of 5 stars

Oct 23, 2021

Midas did a fantastic job on my car inspection !Quick and easy!

Darryl T.

5.0 of 5 stars

Sep 02, 2021

"Shawn was a pure professional, Mahalo for making this a positive experience!!!!"

Morgan S.

5.0 of 5 stars

Jul 29, 2021

"A few weeks ago, Midas Hilo fixed my car's air conditioner. Lori saved me money by finding a part locally rather than having it shipped in. A couple of weeks later, as I was pulling out of my carport, a belt broke and I had to call a tow truck. I called Mi"

Anne F.

5.0 of 5 stars

May 14, 2021

Midas was fully booked and short staffed. They squeezed my tire puncture in between jobs. I got the tire back the same day. And they remounted it. I really appreciated that. I have always found this location to give great service and have pleasant people w

Daryl O.

5.0 of 5 stars

Apr 02, 2021

Mahalo?s for a great professional and personable experience every time I come in. From the counter help to the technician it?s always a pleasure! \m/ \m/

Roxanne R.

5.0 of 5 stars

Feb 11, 2021

"Excellent customer service! Thank you for the fast, friendly & efficient service. Will highly recommend to others!"

anonymous

5.0 of 5 stars

Jan 25, 2021

Excellent work, they got my alignment done just right. And got my tires balanced.

anonymous

5.0 of 5 stars

Jan 23, 2021

They got to work asap check the car out fixed everything and away I went with a great job completed

anonymous

5.0 of 5 stars

Jan 02, 2021

They service my vehicle well. As long they did the job right with honesty I'm fine with that.

Ruth B.

5.0 of 5 stars

Nov 27, 2020

"Front Driver and Passenger caliper replaced brake fluid flushed, excellent service. "

Patrick R.

5.0 of 5 stars

Nov 24, 2020

"Very courteous staff. Knowledgeable. They were concerned about my needs. Store was clean, and they were very covid conscious "

Larry B.

5.0 of 5 stars

Nov 22, 2020

Great customer service and fast service.

anonymous

3.0 of 5 stars

Oct 29, 2020

Was told that I needed to replace my wipers to pass inspection. My wipers were less than a year old and were premium Rain-x. I agreed, since I really didnt have any other option, and now 2 weeks later the new wipers are junk. Feel like I was sold something I didnt want or need. On the other hand, they got me in quickly and the staff was very friendly. I probably will not return.

Shannon S.

5.0 of 5 stars

Sep 29, 2020

The crew at Midas have been very helpful and professional. I have been using Midas for about a year now and I have really enjoyed the service I have received so far.

anonymous

5.0 of 5 stars

Sep 20, 2020

Quick and professional, friendly and curtious

anonymous

5.0 of 5 stars

Aug 22, 2020

Very professional and got my vehicle in same day and out same day.

Kas M.

5.0 of 5 stars

Aug 21, 2020

"Thank You For Taking Me In At Such Short Notice.Luckily, my office is close by. Please ask for Shawn & Nestor...Friendly, Informative, and Credible. ???Oil change & safety check done within *2 hours during this pandemic.Mahalo!??"

anonymous

5.0 of 5 stars

Aug 11, 2020

friendly staff, and trusted services

anonymous

5.0 of 5 stars

Jul 27, 2020

Always friendly and helpful staff. I recommend Midas to everybody

anonymous

5.0 of 5 stars

Jun 15, 2020

Service is Awesome, friendly face as you walk-in and they take good care as you are waiting for your car /auto.

Gene I.

1.0 of 5 stars

Jun 03, 2020

VERY PRICEY!!!

anonymous

5.0 of 5 stars

Jun 03, 2020

Awesome Fast Service & Customer care great! Lifetime guarantee is Awesome

Cynthia G.

1.0 of 5 stars

Apr 14, 2020

"Trust Midas, are you kidding. Everyone who moves to Hilo, HI Midas tries to take advantage of them. I went to Midas to get my car inspected, they charged me $400, they said I had a loose ball joint? They are not suppose to put a vehicle on the rack. I wen"

Kerry S.

5.0 of 5 stars

Apr 02, 2020

Great service

Pryce B.

5.0 of 5 stars

Apr 02, 2020

Had my truck inspection done and ready lickety split. Would definitely recommend service here and will be going again for future service. Thank you.

Gary K.

5.0 of 5 stars

Mar 24, 2020

My safety check was done and completed according to the estimate given when I dropped off my van.

Jimmy D.

1.0 of 5 stars

Mar 10, 2020

0 stars for this place..brought my truck in for a brake change and tune up. Diagonstic fees $260 and they have not even done nothing..will never recommend this place to anyone.

anonymous

5.0 of 5 stars

Feb 11, 2020

Good and fast. About 30 min

Daryl O.

5.0 of 5 stars

Feb 01, 2020

Friendly knowledgeable staff. Always a good experience at Hilo Midas.

Brian M.

5.0 of 5 stars

Jan 31, 2020

Great service & Great Staff! B

James P.

4.0 of 5 stars

Jan 31, 2020

Prompt service. Knowledgeable personal in the front office and great service. I will recommend to my friends to consider Midas for there next automotive service needs

anonymous

5.0 of 5 stars

Jan 31, 2020

Midas seems to have done good work. Personable, helpful staff. Then tried to hustle me for $2000 more repairs...

Paul A.

5.0 of 5 stars

Jan 19, 2020

I am amazed that you could do my safety inspection on the spot. Bravo Midas

anonymous

5.0 of 5 stars

Dec 29, 2019

They always seem to do a great job. I have no problem.

Skiper T.

3.0 of 5 stars

Dec 06, 2019

A little bit high price 800 for a tail pipe and muffler they gave me a quote or 1400 for original and would have to order and wait 3 weeks other places said about 500 muffler was bad and loud so I paid the price because they did it right away

anonymous

5.0 of 5 stars

Nov 22, 2019

I was kept informed of the program and the bill is what they quoted Thanks

Don B.

5.0 of 5 stars

Nov 09, 2019

none

Elmer V.

5.0 of 5 stars

Oct 22, 2019

THANKYOU SO MUCH FOR YOU GREAT SERVICE THE MANAGER WAS VERY HELPFUL I USELY GO TO GOOD YEARS BUT THEY DIDN'T HAVE MY TIRE SIZE BUT THEY DIDN'T BOTHER TO HELP ME AND MIDAS MANAGER DID THEY WERE OUT OF MY TIRE TOO AT MIDAS BUT THE MANAGER TOOK THE

Ryan B.

5.0 of 5 stars

Oct 08, 2019

I had a flat tire and they got me in and out within an hour. They were friendly and very helpful.

anonymous

5.0 of 5 stars

Sep 30, 2019

I Always go to this Midas

Gary S.

5.0 of 5 stars

Sep 29, 2019

"I had my front end work on, lower ball joint and upper control arm. I was told it would take 3-4 hours and it took for hours to complete the work. Good fast service."

Gloria G.

5.0 of 5 stars

Sep 22, 2019

Midas was very through in the care if my vehicle I highly recommend anyone to Midas

Dale S.

1.0 of 5 stars

Sep 19, 2019

I felt the half hr labor was a total waste of my money actually I felt ripped off I took care of my problem at home in 15 min I know for sure that nothing was done or else my problem would have been solved plus the estimate on the brake job was ridiculas n

Fumie K.

5.0 of 5 stars

Sep 18, 2019

"Bought my car in for a courtesy check & safety check, technician Mike noticed my water pump leaking, glad he caught that before it caused any more damage (blown head gasket). Great customer service everytime I go there, they really are a touch better tha"

Fumie K.

5.0 of 5 stars

Sep 18, 2019

"Brought my Toyota in for a safety check, & the tech saw my water pump leaking. Didn't know anything was wrong but glad Mike caught that before it caused any more damage (blown head gasket). Great customer service always, they really are a touch better tha"

Gloria G.

5.0 of 5 stars

Sep 11, 2019

Two other places were clueless to car problem but Midas had it all together thank you very much for a great job today n my car keeping it another 15 years...!!!

Jon W.

5.0 of 5 stars

Sep 06, 2019

"quick service, nice friendly polite service people. Found and fixed problem quickly, thank you, would not hesitate to visit them again"

Brian M.

5.0 of 5 stars

Aug 28, 2019

did a great job & needed return fast for just starting back at school. mahalo B

Kaleo K.

5.0 of 5 stars

Aug 13, 2019

The management and crew take the extra steps to care for your vehicle as if it were their own. They explain their recommendations and the reasons for them. They provide quick professional service. I?d recommend them to anyone looking for services for th

David S.

5.0 of 5 stars

Jul 10, 2019

The Hilo Midas ship has the best customer service I have ever experienced in an auto repair shop. Each member of the team went out of their way to make sure that I was 100% satisfied with the price and service that was done to my van. Midas must be a ver

Kaleo K.

5.0 of 5 stars

Jun 22, 2019

Great customer service with little wait time! Mahalo!

Douglas C.

4.0 of 5 stars

Jun 19, 2019

They did a good job finding a problem with the fuel system and fixing it.

anonymous

4.0 of 5 stars

Jun 18, 2019

I got my tires rotated as well as an oil change for $54 bucks!

Clyde N.

5.0 of 5 stars

Jun 08, 2019

Quick and efficient! Happy customer!

Jack O.

5.0 of 5 stars

Jun 06, 2019

very professonal

Seth J.

5.0 of 5 stars

Jun 06, 2019

"The staff was professional, friendly and efficient. When it came time to perform service on my vehicle they were again efficient and knowledgeable. I would recommend them 10/10"

Paco M.

5.0 of 5 stars

May 19, 2019

Had an appointment for an oil change. Dropped it off early they took it in early and finished very fast. Customer service was great.

Robert A.

5.0 of 5 stars

May 09, 2019

Polite people work there. See your next year. Thanks.

An O.

4.0 of 5 stars

May 05, 2019

"Sean is THE BEST! Quality customer service with a smile. Tia is a good addition to the office. I recommend this location even to people I don't know, especially women. Sean doesn't take advantage of women, in fact helps us to understand and advise us on ou"

Lori A.

5.0 of 5 stars

May 03, 2019

Very good service received. Will definitely be back to take care of my car needs. Manager Sean is a great & easy person to work with.

anonymous

5.0 of 5 stars

Apr 27, 2019

Good job on doing my alignment!! Changed rack and pinion, front struts, rear shocks, ball joints, lower control arms, inner and outer tie rod ends, sway bar links, strut mounts, tema 4x4 lift kit (leveling kit), camber bolts (front), brake hoses (front).

Marguerite H.

4.0 of 5 stars

Apr 11, 2019

Office was courteous and did the best they could. Mechanic got my car seat dirty. I cleaned it later.

Tarek S.

1.0 of 5 stars

Apr 01, 2019

Charged for full replacement of front and rear breaks on the truck at (Hilo Midas). Failed in less than a year with all kinds of problems . Had to go elsewhere to have it repaired .

anonymous

4.0 of 5 stars

Mar 27, 2019

Courteous and through inspection saved me from serious accident or injury. Very glad I went there.

anonymous

3.0 of 5 stars

Mar 25, 2019

The employees at Midas were friendly, but recommended services that my car doesnt need, for high prices.

Daniel T.

5.0 of 5 stars

Mar 22, 2019

processing staff at reception are exceptionally courteous and well informed. Good follow-through and good recollection of my previous visits.

Jessica T.

5.0 of 5 stars

Mar 21, 2019

"I recently purchased tires, brake work, and an oil change from Midas. I'm a happy customer because the shop kept in contact with me to update me on service, and I was able to get it all done in one day. Additionally, they provided a courtesy check of addit"

Courtney H.

4.0 of 5 stars

Mar 07, 2019

"Service was faster than expected and done correctly w/o staff trying to upsell replacement wiper blades etc. I was just not happy with the excessive $12 ""shop supplies"" charge/fee for this oil change. This seems to negate the ""savings"" impact of the coup"

Stephanie J.

5.0 of 5 stars

Mar 01, 2019

Year after Year .. GREAT CUSTOMER SERVICE

Allan G.

5.0 of 5 stars

Feb 19, 2019

"Chief Sean Uegi and his team have always been courteous, helpful, and professional.This past visit was caused by a leaking radiator, and was fixed in one day--and the car runs smoothly now.I always feel welcome, and trust Sean, unconditionally. Give hi"

Juan B.

5.0 of 5 stars

Feb 19, 2019

"Midas in Hilo has earned my repeat business with their excellent and timely customer service, quality vehicle repair and maintenance, and their competitive prices."

anonymous

3.0 of 5 stars

Feb 10, 2019

$19.99 charged for diagnosis. They somehow added $3.00 to this. Work was done to change center support bearing. Again they added $67.20 MORE for shop supply. I guess$ 310 labor for 3 hours wasn't enough. NEVER AGAIN WHAT A RIP OFF.

Peter M.

5.0 of 5 stars

Jan 25, 2019

Arrived early and was immediately accommodated.

BJ H.

5.0 of 5 stars

Jan 22, 2019

"Great and fast service. Receptionist was very helpful, excellent service was given by her. I would recommend anyone I know to your service. "

anonymous

5.0 of 5 stars

Jan 19, 2019

Met my needs in servicing my car with quality customer service.

Kristin L.

5.0 of 5 stars

Jan 12, 2019

I don?t like it when I need car work done. But I LOVE going to the Kilauea Avenue location when I need to have it done! Sean is a really nice manager to work with. He always answers my questions and concerns honestly. I really appreciate everyone that work

Kamaka W.

5.0 of 5 stars

Jan 12, 2019

Excellence

Nancy C.

5.0 of 5 stars

Jan 07, 2019

Always good to know that going to any Midas will result in a positive experience - consistently. Mahalo for doing my safety inspection so quickly and on a same-day appointment.

anonymous

5.0 of 5 stars

Dec 27, 2018

As always Sean and his team did an excellent job.

Anthony Q.

5.0 of 5 stars

Dec 24, 2018

"They were Great, thank U 4 all Ur help!!!! Definitely Will B back!!"

Judy B.

5.0 of 5 stars

Dec 23, 2018

Very good service

Rose M.

1.0 of 5 stars

Dec 23, 2018

"I have never been anywhere where it took over 3 hours just to change the oil in my car I had a 2 pm appt and didn?t get out of there until after 5 pm. No reason for that. I get my car serviced every 3,000 Miles so I know that the wait is like to service a "

Jerry l.

1.0 of 5 stars

Dec 03, 2018

"Wiper blades needs replacing. The inspector claims wiper blades water streaky. I just replaced the wiper blades recently. (I ordered original wiper blades refills online, had two extra sets) I tested the wiper blades with the inspector, water sprayed a"

An O.

5.0 of 5 stars

Nov 18, 2018

Brandon went above and beyond to service my car. Great job!

Don B.

5.0 of 5 stars

Sep 19, 2018

Job well done

Andrea L.

5.0 of 5 stars

Sep 19, 2018

"The crew are friendly, knowledgeable and helpful"

Anne M.

5.0 of 5 stars

Aug 06, 2018

"I went into Midas in Hilo and received excellent customer service, the guys where helpful and fast. "

anonymous

5.0 of 5 stars

Aug 06, 2018

They provide great customer service.

Larrie C.

5.0 of 5 stars

Jul 14, 2018

Job Well Done.

Nestor C.

3.0 of 5 stars

Jul 09, 2018

Hwnernie@gmail

Michal D.

5.0 of 5 stars

Jul 06, 2018

"I recently had my brakes worked on. I was expecting to have to make an appointment or leave the vehicle there for a few days, but that was not the case. They got right on it and got the job done in just a couple hours. The technician who worked on it was v"

Clyde N.

5.0 of 5 stars

Jul 03, 2018

Excellent service!!

anonymous

4.0 of 5 stars

Jul 02, 2018

Great service! Job well done

William A.

5.0 of 5 stars

Jun 19, 2018

Thank you for servicing my car. I am pleased with the results.

Julie R.

5.0 of 5 stars

Jun 19, 2018

"I have owned many vehicles in my lifetime and dealt with as many mechanics. This place gives you confidence that your vehicle will be looked after properly. From the start, the intake person at the front desk to my conversations with the service manager/"

anonymous

5.0 of 5 stars

Jun 08, 2018

They really took such good care of my car. I am truly grateful.

Ellen T.

4.0 of 5 stars

Jun 03, 2018

"Love this Midas shop. Brought my car in for an oil change and tire rotation. The Midas mgr. noticed my car was due for its annual safety inspection and offered to do it for a very reasonable price. (Sorry, I forgot your name Mr. Mgr.) Thank goodness he no"

anonymous

5.0 of 5 stars

May 19, 2018

Always the best and friendliest crew. Very helpful and informative. Great job!

Harvey T.

4.0 of 5 stars

May 15, 2018

Staff is friendly and knowledgeable. My car still leaks oil. Will have to bring back to shop.

Jose S.

4.0 of 5 stars

May 03, 2018

Good work

Lisa M.

5.0 of 5 stars

Apr 27, 2018

great customer service reasonable prices

anonymous

3.0 of 5 stars

Apr 18, 2018

It took way too long for my scheduled oil change and tire rotation! My appointment was at 12:30 p.m. and I finally picked up my car at 4:30 p.m. Poor customer service!!!

Aileen C.

5.0 of 5 stars

Apr 08, 2018

"Great service, helpful mechanics, quick, clean service, very friendly customer service and most importantly, always professional!"

Twylla B.

5.0 of 5 stars

Apr 06, 2018

The guys at Hilo Midas are awesome! Very friendly and quick.

Maricar S.

5.0 of 5 stars

Apr 03, 2018

Highly Recommend!

Jason M.

5.0 of 5 stars

Mar 15, 2018

Customer since 07. Always get great service with a smile and laughs! And the AC is always ice cold LOL!

anonymous

4.0 of 5 stars

Mar 13, 2018

Service was done quickly and on-time. They did a thorough inspection and made sound recommendations to keep my vehicle in top working order specifically replacement of my worn rear brakes. I will return to this place.

anonymous

5.0 of 5 stars

Feb 28, 2018

Really nice and straight forward, got the job done well.

Becky J.

5.0 of 5 stars

Feb 23, 2018

"I've been to Midas several times and always get great service and reliable, trustworthy information about the work needed and work done on my vehicle. It is great having a place I feed confident in--peace of mind is incredibly important to me and Midas gi"

Stephanie J.

5.0 of 5 stars

Feb 16, 2018

I had a very positive experience taking my car in for a safety check .. I had excellent customer service ..

Dennis H.

5.0 of 5 stars

Feb 11, 2018

Everyone was very nice and Knowledgeable I will definitely be a repeat customer

Paul M.

5.0 of 5 stars

Feb 09, 2018

As always....GREAT SERVICE!!

April F.

5.0 of 5 stars

Feb 06, 2018

"I had a major strut repair and one of the 4 was discovered to be defective and leaking. They fixed me right up. Everyone at the Hilo shop were professional and courteous and made the otherwise bummer experience, ok. thanks Hilo guys! Aloha. April "

anonymous

1.0 of 5 stars

Jan 27, 2018

45 minutes waiting for a 4 minute safety check of my vehicle is not ok. Made an appointment for 1:30 PM, didn't leave till 2:15 PM.

Gayle D.

5.0 of 5 stars

Jan 26, 2018

These guys are awesome. Shawn and Tyler along with the mechanics did a fantastic job and I can?t thank them enough. I trust them and take all my cars to them.

Jennifer G.

5.0 of 5 stars

Dec 26, 2017

"I will continue to bring our vehicles to the Hilo Midas, Sean and his team are great. Always with a call to update any changes with the service and even on days they are busy they take the time to show you the replaced parts and you leave feeling safe with"

Elizabeth B.

5.0 of 5 stars

Dec 13, 2017

great job and gave me a referral as well

Karen P.

5.0 of 5 stars

Dec 07, 2017

"Yes, Sean and his staff were very polite and professional."

Join the Midas team at 480 Kilauea Avenue, Hilo, HI, 96720

Build your future with a leader in the automotive services industry: Midas.

Midas is one of the world's largest providers of automotive service, including exhaust, brakes, steering, suspension, and maintenance services. Midas has more than 1100 franchise locations in the United States and Canada.

Midas is committed to earning our customer's trust by offerring them the expertise, value and reposiveness they expect, every time they visit us.

Positions at Midas

  • Assistant Shop Manager

  • Auto Shop Foreman

  • Auto Shop Manager

  • Automotive Technician

  • Customer Service Representative

  • General Service Technician

  • Join the Team

  • Service Advisor

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