Rich and his team are always very professional and kinds. They are always upfront about costs and services needed. Making appointments or dropping off is always easy.
It just went how I expected it to go.
Rich was great from the moment I called to check availability for a tire repair. All other tire shops were rude or seemed bothered by my ask of availability. Rich took care of me from start to finish with a great attitude.
At check in I specifically said 5W-30 and on the oil cap it says 5W-30. What oil did they put in? 5W-20. Midas trying to ruin my engine so they can charge to put a new one in.
I was not from the Ankany area and I had a fast leek in my tires. I pulled in not scheduled and was greeted right when I open the door. They where very understanding with my issues. They found a nail and had to replace the tire explan everything to me and was able to get me a new tires asap. Was in and out within 1 hour. Best customer service. The woman working there was very sweet and caring to everyone. I live no where near Ankany, Ia and was greatfull for the help! Thank you
The staff is great, location is perfect for me, whenever we have a question or need, it always gets taken care of.
Explained that I was on a very long road trip from Phoenix to Chicago and needed routine oil change and tire rotation done. My previous experience in Chicago was not good and very expensive. My experience here was superb and 2/3 the cost of Chicago from the same trip a year earlier, and with the recent high inflation, I'm sure it would have been even more expensive there now. I was very pleased with every facet of my experience and will definitely return for service here when I pass through again.
I have came to Richard for a few years now and he is always very helpful and works around my schedule. I am actually going to promote Midas as preferred vendor for all of our Superintendents trucks.
Friendliness of people working there made all the difference
The people I spoke with treated me like a friend and the conversation over my vehicle was one I won’t forget. As a first time customer, Midas made me feel confident about working on my car and leaving it there!
"First time using this business for another family member. Will most likely move all my vehicle servicing to this shop. Did the work, and provided an estimate on other recommended repairs."
Truck had a slow leak for weeks. Took it in and they patched the tire pretty quickly. I like that they use valvoline so I'll likely use them again for oil changes, brakes, and tires when needed. Nice staff, I notice these things and it's appreciated. Thanks.
Rich and the staff at the location on Orlabor here in Ankeny are the best. I trust them with all of my vehicles and would recommend their services without hessitation.
Just got in so fast for an emergency car situation. They fixed it with in an hour of being there. Even while waiting for the part. Just love going there. They're there when you need them.
During my last oil change I was told I would need an air filter and a cabin filter. When making my appointment I mentioned this and said I would get the air filter, an oil change and windshield wipers. When I brought the car in, I again said I wanted all three. The girl who checked me in came back to me like ten minutes and quoted the price for oil change and windshield wipers. I asked about the air filter and she said I didn’t need it. Who do I believe, the one who said I needed it or the one who said I didn’t need it?
The entire process was easy from start to finish. Scheduled my appointment online, which was super easy. Dropped off my car and had my brake pads and rotors repaired on just a few hours.
Your counter person needs training on customer service. She was so bad I walked out. I am not going to have an argument over what oil I am asking to be put in my car.
Quality of service, time it took to fix my car was reasonable. What I was charged was reasonable. The customer service was excellent,the atmosphere was very friendly.
This shop is always first rate and trustworthy.
I was pinched for time and they accommodated my schedule. Job well done.
Found a coupon for a $25 oil change but when I got there they tell me that won?t work for my vehicle. Ended up costing me around 3 times as much. You can?t tell me that the different oil costs about $10 more per quart than the other oil. The labor and f
Wonderful experience. Great service. Very happy with my choice of tires.
I was robbed from thisre over 700 dollars with no new fuel pump or resovoir treated wrong sand still after grieving calling corporate customer service never got back with us.
"First visit for an oil change and new to Iowa. Was told I was going to be waiting for a long time even though I scheduled my appointment and arrived 15 minutes earlier. Felt like I was making it incovenient for them. Told I needed filters, but it would tak"
"I started getting my oil changes at this location because I live close by. I am now a regular customer and have all of my vehicles serviced here. When I move, I will go out of my way to use this shop. The customer service here is top-notch, as well as the "
Rich the manager is a great guy. Super nice and a HUGE asset to the Midas team. Thanks again Rich
Rich is awesome to work with. He does everything he can to help with what you need. I trust him and the other guys.
"The guys were awesome! I called and they got me in that same day and fixed. They were fast and professional, but they were also friendly. "
"Rich and team are great to work with. They are professional, provide details, and will work with you. Highly recommend! "
Great Service in a timely manner!
The manager is super friendly they got me in quickly they looked over my car within an hour they gave me an estimate and told me what was wrong and even took me into the shop to show me what was broken and explained the repairs to me then when I took my c
Rich the Service Advisor did an excellent job. He was very professional and went through the details of the work being done. We will be back. Highly recommend!!!
"Thanks to Rich and all the guys at Midas, Ankeny for taking care of my CRV when I needed the oil changed, etc. They went the extra mile! They are great! Trust them with your vehicle?.."
They quickly worked me in to get my air conditioner fixed. And the customer service from the staff was very friendly and welcoming.
I took my daughter's 92 Corsica in for new struts and an alignment and it was done very quickly and now drives great! We should be able to get quite a few more years out of the car now.
It is very hard to find a good place nowadays to take your vehicle and trust the people doing work. They did the repairs needed and took the time to actually make sure the issue was correct instead of charging me to fix unnecessary things. They are honest
"Customer service was apart of the value I received here I Midas. I then returned the next day to get a new battery knowing I could trust them to fix the issue. Thank you Rich, And Tyler, and also the service expert for being a great part of my day. I will "
"While understaffed by illness and injury, Rich maintained his composure and decorum throughout - accommodating many calls and walk-ins, as well as scheduled service, as was mine. Took the time to find better quality replacement parts within the projected "
This Midas shop does a good job. You get your vehicle back timely. They keep you informed on all the minor stuff that needs done to insure your vehicle will run for a long time.
The Midas team did a great job. They estimated it first and took me out to the shop to inspect the brake pads. There was no high pressure sales push on doing the job. They gave me a fair price for the job and were thorough. they are highly ethical.
Rich and the crew are the best! Will continue to get our business!
Midas changed my brake pads after providing an estimate first. They did everything that i requested very well. They took my vehicle for a test drive to verify everything worked properly. Great Job.
Best car service ever! Rich does a great job explaining what is needed and the cost. The guys in the shop are very professional and do a great job!!
Rich and his staff are simply the best! All of them are straight shooters and will take great care of you. I have been going to Rich for several years and he has always treated me right! Do yourself a favor and check them out. I promise you will be not
You now have a customer for life. Great work. Timely service. Outstanding customer service! Thank you
"Definitely will continue going there in the future. Excellent service, Rich, Tyler and the rest of the crew are best!!!!"
It cost me more than when I go to a dealership to get my oil changed and this was with a coupon. At the dealership I get a free carwash too. The staff I worked with was very professional and helpful.
"I highly recommend this team. Without an appointment the professionals diagnosed the failure of the turbo system in my 2011 Buick Regal. They immediately knew the repair was not within their team's experience, nor expertise and recommmended I take my vehi"
Rich is always detailed. Always helpful with appointments.
Good scheduling. Price seemed a bit high.
They did an outstanding job of diagnosing a difficult vacuum issue effecting the brakes. Thanks for the expertise.
"My stepdaughter had her vehicle in for service prior t a long drive to visit us in ky. On arrival here we discovered the engine would not start and was covered in oil. Apparently from the oil cap missing from on top of the motor. Common horror story, right"
"Had a leaking oil issue and some damage around the engine cover. They get me right in without appointment, cleaned it up, added oil and thats all they charged me. Great job Tyler and team!"
"I took the car in for a light bulb replaced and two filters changed. Rich and his team always do an excellent job. I've been taking my vehicles to them for over two years. They are knowledgeable, respectful and always make me feel comfortable while waiting"
"Thanks for your work on our Mini. The work was done well, in the time frame promised, and for the cost that was quoted."
Review left on Google but always appreciate Rich and the lads! I was offered a $20 service from my local Midas but I don?t trust anyone else with my cars except this shop so I spent $90 instead there
"took my vehicle in for grinding brakes, they were honest and beyond!! got me in last minute and delivered all they promised and then some!! MUCH better service and people than the Midas on Euclid... Ankeny shop will have ALL my future work!! thank you Ric"
"New tires, balancing, alignment -- the process was efficient and competently performed. Great customer service means great customer satisfaction."
"I can highly recommend this business! Quick scheduling, efficient friendly service and no drama. I will definitely be going back!"
I?ve taken my vehicles here after doing basic suspension and steering work. Staff is very helpful and does a great job. They showed me another part I needed to change to keep my alignment good.
Excellent service as always! And they always do their best to get you in for emergencies!!!!
"Rich and his crew, hands down, have the best shop in town. Rich is great and always shoots straight with you. They are honest and will give you excellent service. Nobody likes to have their car in the shop, but Rich and the rest of the Ankeny Midas team"
"These guys always take care of me, I trust Rich."
The crew at Midas is personable and reliable. They have gone out of their way to help me on multiple occasions to include picking me up when I was stranded. They have a fast response time and always look out for your best interest. The guys at the Ankeny l
"These guys are great. They always deliver on promises, also comepletely knowledgeable and always diagnose any issues I have ever had with my vehicles. Would highly recommend Rich and his guys. They do great work."
The guys did a fantastic job of working me into the schedule and getting my new tires and tps sensors put on.
Experience and professional. Rich and Dave are the best!! ??
took my chevy cavalier in to check out my muffler and fixed the problem right away
Always fast and quality service from Midas Ankeny!
Don?t be afraid to call-or bring your vehicle to these guys. If you don?t know what?s wrong with your vehicle they will help you. I had a problem with my Jeep that was a manufacturer warranty issue and they were an huge help-by connecting me to a better de
We were from out of town and desperate to get our son's car on the road again. It would not start and needed to be towed in. The guys at Midas quickly determined that it was only a security error. They explained to him how to handle it and he was on the ro
"Husband got his car oil changed... great place. Fast, friendly, didn't try to sell us extra... the gentlemen told us what to watch for on our car... will go here again... reminds us of why we moved to Ankeny , down to earth, friendly, easy to talk to peopl"
Always great and fast service from Ankeny Midas!
Had my car towed to their location. At the time it was -30 degrees every night and they kept my car in their shop over the New Years weekend. Got it done right away on Tuesday when they opened back up.
Loved the service, lots of friendly staff and answers to all my questions.
Even dealership prices are better than Midas. Parts are way overpriced.I even had a diagnostic fee of $342.50.Save your money and go someplace else
I strongly recommend this Midas. Rich is a straight shooter and knows his stuff. Thanks Rich!
I was in for an oil change recently and was impressed by how friendly and FAST the service was. I will definitely be back!
"Had my oil changed, tires rotated, and 3 wheels balanced here. Manager named Rich was very friendly and courteous and informed me of what they were doing every step of the way. Overall service was great and prices were very reasonable. "
