Dan Thornberg the mechanic and Steve at the desk ALWAYS go above and beyond for me and I see them do that for ALL their customers! If I had to have my car towed the 20 miles to get there, my insurance only pays for 5 miles, I would absolutely pay the difference because I know for a fact that Dan would make sure the problem was handled and Steve would make sure to get me in and they both always have!! I have ONLY been loyal to this particular Midas and if either of them ever left, I would follow them anywhere they went! I actually really liked it better when they were part owners because they were able to help their customers BETTER without any blockage from “Corporate!” Regardless, they still do an amazing job!!! Do whatever you need to do to keep both these men on because I know for a fact, that most of the customers come for them specifically!
because they anyways treat me good with Midas on my truck
Fair price and work completed quickly.
South Des Moines Customer
Steve is a great guy, and speaks highly of the mechanics in the shop. I trust that they have the knowledge and ability to perform all service requests and needed repairs. If it is something not covered under warranty at my dealership or something I can't do myself, this is the place I go.
The people, and service received is always exceptional.
very knowledgeable - very quick - great staff
Steve Stoermer and his team always treat me like family. They do incredible work for a fair price. I will always go there for my service and maintenance.
The guys are always nice to me ,They always get my car in for me and get it done right.The guys always treat with rrespect.
I always use this midas. They are friendly, fast and thorough.
Im older. they treat me with respectand explainthingstome I like going there
Purchased a one year alignment warranty nearly a year ago. When I took my vehicle in the service writer stated that my vehicle needs wheel bearings. The service writer then stated that the alignment would not be covered if the work was preformed anywhere be at that location. That would mean for an entire year no one would be able to preform any work on that vehicle without voiding the alignment warranty. I do not agree with refusal to covered paid services due to not all work being preformed at one location.
they always go above and beyond to answer all my questions and to explain everything
They were ready to service my car. Very knowledgeable and got right to work. Great bunch of mechanics.The best in Des Moines!
Very friendly service. Quality work done and done during the expected time. Prices were reasonable for services provided.
Steve has always taken care of every car I have brought there.
I’m always satisfied with the customer service that Steve and his team provides.
Got me in on time, work was done in timely manner, price was comparatively same or better than others
I have always gotten great service from Midas. Always able to work me into the schedule in an emergency.
They got to work on my van a few minutes after I got there. Done in about 1 hours time ty.
Person who worked at the counter was friendly and informative. A part that was supposed to be there was not there yet and she explained it very well to make sure it would be done in an appropriate time frame!
Done exactly what was needed and kept in touch with me when they had questions
"You guys was truly amazing, very friendly and professional! Thank you for the work you did on my car and I will definitely be coming back! "
The store manager isn’t all that friendly. He’s very abrupt on the phone and makes it feel like you’re bothering him.
Installed a. Broken clip on the air box. Nice work.
I have been coming to this Midas for a long time. The manager is always super friendly and always remembers me. He always suggests stuff that needs done with my vehicle but is never pushy. He always works with me.
The guys there remembered me from past service. They performed the work I only wanted in a timely fashion.
I’ve been going to this Midas dealer for years. I know what to expect. The guys know me well.
Both my husband and I have been going to Steve's Midas for over 20+ years for the friendly, caring, excellent customer service.
They were friendly they did a thorough job they answered questions they explained what the codes were and what the problem was and the amount to fix it as well. The gentleman who worked on my vehicle was a very nice man he fixed my windshield wiper fluid b
They bent over backwards to get me in - located parts - made sure it was indoors since it had to stay overnight. They were great!
Always friendly and honest
I have been going to this auto shop for three years now. Every time I am greeted professionalism, efficient, and quality work. I am week informed throughout out the process of my car being worked on. I never feel over charged. I fully trust the staff and their professional opinion.
I trust this Midas location and the staff to do the right thing and have my best interest in mind.
The manager Cody was super awesome during my last visit to Midas! He knows his stuff significantly better than other mechanics I have met. My visit to Midas was much cheaper than the dealer and they did a better job. I will be coming here for my repair and
The mechanic that works on my vehicle is friendly and knowledgeable. I trust he will take care of my vehicle, and will be honest when he tells me what it needs.
"About six month ago I took my keep compass in for new shocks and a few other things . I payed about 2,400 for there service . My axel recently broke because of how rusted it was . Why would you continue to take my money knowing how bad my axel was to begin"
"The staff and service was absolutely amazing I have been to midas at different locations many of times and service was no where near as good. I had went in to get tires, shocks, oil change, antifreeze check, they replaced all that was needed and then some"
I have become a loyal customer to this shop. They are honest and professional always. I trust them always to give me the right information. I woud recommend this shop to everyone
I?ve been having my vehicles serviced here for years. Steve and his team do a quality job and are always honest and upfront with you on what maintenance needs to be done. I?ve never been pressured into getting work done and they let you know what needs at
Fantastic job. Thanks to all who helped me that day!!!
Steve and his team always do a great job.
Very thorough as usual with a friendly staff
"1st time customer & Steve, Cody & the whole crew took excellent care of me and my situation today. I can't express my gratitude for their kindness & excellent customer service. These guys went above & beyond to get the tires I needed on site and on my car"
The men at Midas at south ridge mall did absolutely amazing servicing my car and Steve and one other gentleman were so kind just talking to me while I waited for my car to be finished! Will definitely be going again when my car needs something else service
I always have great service from Steve and the guys
I received excellent service here and will be a repeat customer!
"Fast service and good quality!! Polite workers, got the work completed in a timely manner!"
Just had the radiator in my truck go out yesterday I called midas and Cody was very helpful and was able to get me in as quick as possible very helpful and did a great job getting me back on the road in a hurry definitely will be back again.
My 16 year old needed help with a tire because his jack broke and with just one phone call and short explanation Steve and his crew were able to immediately help him get the donut off and regular tire back on his vehicle. This is just one example of how S
"Steve, The work, the new struts on my old Chevy Tracker are working just fine.They really made a difference.What I want to comment on is the way all of your employees deal with customers. They make a real effort to give personalized service by using your f"
Needed some exhaust fixed on a 1995 Taurus and was pleasantly treated in every aspect. Scheduled an appointment on line and received a call a few minutes later to confirm and bring it in before the appointment. Arrived and was greeted with courtesy and an
The service received was very satisfactory. The Manager and his team was very courteous and performed the service in a reasonable time.
Manager Steve is customer friendly and is always aware of what's going on. Work is always done timely and accurately. Glad the Southside has this facility.
"Took a Prius in for some front end work. Prompt, great work.Trust them with my cars."
excellent customer service!!
"I would recommend. All was OK. Good job.Thanks, Mel"
Great outstanding job! I always received great service from this Midas. The guys are professional and knowledgeable. Makes driving my auto feel safe!
Everyone at this location is awesome. I had my car alined, oil changed and winter checked. Super great job. Everyone should come here for auto mainteanince and repairs. In my 3 years living in this town, I have never been disappointed.
Always excellent customer service and they always do a great job!
Great group of guys Excellent service. Very helpful
Steve is a great guy to work with and these folks get the job done right! The staff in general is very personable and they truly get the meaning of Service.
Excellent, fast friendly service. Explained what was wrong with the vehicle
They were quick and to-the-point same day service
"Booked my appointment online, received email confirmation promptly. I called for price and phone was answered quickly and professionally. They didn't try to sell other services although my 2007 Lexus could use it per my request. Job was done on time and I "
"Steve and Tom and the whole gang are so knowledgeable and right on the point with repairs to your car or truck, clean shop and everthing in its place.They will get you in and out in no time flat."
"All when as planned and everything seems to be OK.Thanks,Mel Pearson"
had to get a new tire last one had a nail in it
"Exceptional service every time I have visited. Caring staff that will work with solutions to keep vehicles in top condition. While waiting for services to be performed, it's easy to see they care about everyone that comes through the door or calls in. It i"
"This location is always busy, and there's a very good reason for that: happy customers. The folks that work there have always provided me with options and are open and honest about the situation (rather than focusing on making a buck or two). It's hard t"
I have dealt with Steve and his team for years. Steve was able to get my stepsons car in very quickly. Steve kept me updated and informed me of the repairs that needed to make car drivable. The inly issue/hiccup was not on Midas and they kept their promise
"They are so honest, I always am made to feel comfortable when going there. "
Excellent Service as always. Never an issue with this company. Great guys!
I would recommend Midas to anyone & everyone. I hadn't been in for a couple years but Steve greeted me by my first name upon entering the store and that was nice to know that they still remember my name. My vehicle was done same day.
The work I have Had done has been outstanding And the customer service has been excellent
excellent job. I had an 8 AM appointment and had no wait. they informed me of the problem and costs before they did the job.
New tires were purchased along with an alignment. Was pleasantly surprised it was done very quickly.
"We were traveling through Des Moines and our car was having issues. On a Saturday, there aren't many shops open with availability. The shops that were open and have space told us they wouldn't work on our vehicle because it has a closed transmission. Midas"
What a wonderful garage to have you car servicedOr fixed. I am very impressed and normally not a fan of garages. But with Midas East 14 th in Des MoinesIts all about service and fair prices.Dan is fabulous and so are the other guys at the shop
"This Midas shop has talented and skilled mechanics. They are above the rest, thorough right down to the last bolt,cap and clip. As a former union quality control person I can definitely appreciate this. Besides having careers as excellent mechanics, let's "
Great service every time I visit. You can tell they want to take care of your car vs telling you things you don?t need. Defiantly recommend.
"Transmission problem needed fixed quick. Steve Stoermer the manager was so helpful & honest, they had it fixed the same day! "
Appointment and service very fast! Friendly atmosphere!
These guys are fantastic. They got me right in and fixed my car. I have trust in their work. Bad power steering pump.
"I can say that , the last place I will ever go to is Midas. Every time I schedule online appointment for oil change they call me or email me the next morning saying that they can?t do it they busy ? That?s not my problem ! I schedule an appointment and it?"
Always great service! Great customer service!
Always great dealing with Steve and his team.
Great service. 5W-20 full synthetic and filter.
Midas has been my go-to place for years. Steve has always been very upfront and honest with me when it comes to my vehicles. Love these guys!! FYI --- LOVE LOVE LOVE driving the loaner car!!!
Great service! Fast and friendly as always
Very happy with the service I received during both of my visits at at Midas and would recommend them to my friends.
Services was very good just like always Thanks Gary
Great service. Enjoy the service
Very friendly & fast service
Excellent customer service
"Great service, great guys. Steve and his guys always get my car in and out quick and at a fair price. I've never been disappointed by them and will keep coming back. Thanks guys! "
I have taken several vehicles for many years to Steve and team and they are absolutely the best there is. They do quality work at a fair price and they have never steered me wrong. I trust their judgement. I strongly recommend you have any auto service nee
Midas S.E. 14th takes care of all our repair needs. They always give an estimate prior to the work and complete it in a timely fashion and are very professional in all they do. The shop and waiting area are always clean and well kept. Staff is very friend
"always a friendly place to do repairs,they found problem with my window and gave a est. was done on time and windowworks fine, better than going thru a dealer"
Steve is a huge asset to the company.
Wow, what outstanding service. I will return for any auto needs to this location. Steve, manager, was super helpful in explaining answers to all my questions. What a blessing when I found this location to care for all my Avalon's needs.
"Recommend this shop to all my friends! Steve, the manager, goes out of his way to help. Great group of guys who are honest and knowledgeable! Truly a place you can trust!"
never will go back there u guys are scam artists
Great job Will keep on using them for my service
Fixed my car tires did an excellent job.
"Had a custom dual exhaust put on my 1983 Ford Crown Vic. Was a terrible job, I supplied the mufflers and they supplied the tail pipes which were too small. I paid for full exhaust from manifolds out the back, he did not replace all the pipe just spliced in"
Midas at Southridge has provided me with top-notch service for over a decade. Steve Stoermer is a fantastic manager there, and always treats me fairly. He's become a good friend as a result. Couldn't recommend them more!
Steve and his crew always do excellent work and treat us very well. We are moving to the Mason City area and wish we could take them with us. If you need someone in the Des Moines area to work on your vehicle I would highly recommend giving Steve a call!
I am a single mom and Steve has respected that! The guys at Midas have taken GREAT care of my family and I! I trust their work 100%! They have never let me down! THANKS GUYS!!!
