Top notch service, great price and professional staff! A++++
Stacey customer service was awesome. She was very knowledgeable!
Don’t charge 300 dollars overprice for something.
Communication was great. Helpful advice about whether it was worthwhile to repair our very old car now that repairs are getting expensive.
Good explanations from Al, and he is happy to answer questions. Also appreciate the call from Stacey about when all the work was done. Great communication.
Everything occurred according to my expectations. Much appreciated.
Perform the services in a timely manner. I made the appointment and my vehicle was the only one in the Bay Area. Due to the very slow service I received I was late getting back to work.
Everything was great, but I'm actually still a little confused about a problem that remains. They fixed the biggest problem, but apparently found another smaller problem. I think they're waiting for a part for the smaller problem. I'm not sure if I'm supposed to call them in a few days or if they'll call me when they're ready to start work on the smaller problem. So this little bit of confusion led me to mark "satisfied".
"I have used Midas for a few years. I have a newer car and hate taking it to the dealer. I take it to Midas because they have always been honest, thorough, and fast. "
"I appreciate the woman at the front desk being upfront and honest about the cost of my tire replacement, she worked diligently to find me worthwhile replacements at an equitable cost, was able to give me an acceptable time frame for the installation so I w"
I appreciate the good and efficient service at the counter and the helpful explanations from the mechanics and technicians. I've never felt like I was being taken advantage of. I've learned that making appointments (which I didn't do years ago) has saved m
"Excellent service, very friendly. "
"I scheduled a 4-wheel alignment. I went to the appointment, car was pulled into shop/lift... said my tires were ""had too much wear"" to align. Pulled it out and charged me $39.95....Went next door to Dobbs. Aligned my car without any issues.I was an ASE "
My truck required an exhaust repair and the techs showed me exactly what the issue was and what needed to be replaced. The parts arrived sooner than expected and the repairs were performed in a very professional manner. I was treated respect from the mom
"efficient, friendly service"
"This location's staff from Manager to technicians were very Professional, Courteous & Knowledgeable. They were very timely and communication of my repairs were very easy for me to understand. "
Work was ready to done as soon as I arrived. Encellent service!
Disrespectful liars and thieves! Al is a complete jerk! They do nothing and over charge you then send you on your way with an unsafe vehicles
These other reviews have to be friends or family because this is the WORST place I?ve ever dealt with and they over charge ladies and create more issues to get more business! Be careful ladies these ?men? are rude and thieves not to mention dishonest!
These ?people? are rude and hateful! Al sent my daughter off after ?fixing? her brakes and as she got down the road the breaks went out! No to mention they charged her 1300$!!!!! Then when I called they said they would pay for it to be towed back to look a
They absolute WORST PLACE I?ve dealt with in my life! They are liars and thieves! All and Josh you may have destroyed my car and put my daughters life at risk but don?t think it?s over! You even held my car ransom for a tow bill YOU AGREED TO PAY! So yes t
Really good people. Did a great job
"I will always go to this location. Super friendly, extremely helpful, and most of all trustworthy. Thank you. "
Aaron and his crew are always great to me and go out of their way to help. They really are the best.
"They said I needed to replace all fuel injectors ($1,300*) on my three year old car because it acted like it wasn?t getting enough fuel and I drove off with the same issue after the repair!! Brought it back and they said oh there's a external ignition fai"
Very pleased with the customer service at Midas. I will definitely be back!
"These guys had specialized knowledge about my crown vic and what they tend to do as cars in general breakage wise. Drove me from and back to the store as my car was incapacitated, very down to earth and didn't sugar coat anything. Was willing to try a risk"
took my classic to another midas who informed me the midas in glen carbon lied and over charged me for items I did not receive and were very unreasonable on actions to fix there mistake and screwed up my classic vehicle never use glen carbon midas the mana
Mileage should read 96,333 miles. Installed right and left Mercedes brake pads, motors and sensors. Oil change.
First of all this is a review of the Midas' warranty on parts installed and not this particular location as the staff was very friendly and knowledgeable. After paying $840 to replace a fuel pump only to have the vehicle experience the same problems withi
I looked of the net for deal on a oil change Midas advertised a 19$ deal I made an appointment and when I got there they told they don?t do that oil change but they would do a blend for 29$ which I did they then charged me 14.50$ for labor for the oil chan
I went to get my car looked at because I had a noise under the front ride side of the car. They told me it was my front differential and it would cost me $1800-2000. I've never used my four wheel drive since I bought the car brand new in 2008. They were
I came in for an oil change asked them to check a couple of other things. They checked the other items and gave me recommendations without pushing me to purchase from them. It was a great experience and I was appreciative of them not trying to upsell me
Got in quickly for appt for oil change and tire rotation. I chose to wait for it to be completed. It was done quickly and efficiently.
I use Midas for everything for both our vehicles!
"I brought my car into this location because my brakes were grinding. I expected it to need some serious work done. One of the mechanics, I don?t know his name but I wish I had asked, actually brought me out into the shop to explain to me and show me what n"
Best i have been too out of all the other ones
Aaron got my car in and was very a big help
Never been at this location but i knew aaron davis from previos shops that i managed and i will tell you that he is one person that you can absolutely trust and you cannot find a better person to deal with john public.
"I take the coupon sent to me, from the specific location, only to be told the said location doesn't carry conventional oil, and the coupon is invalid. Instead of $24.99 I paid $45.??. The mechanic also left grease stains on the interior fabric on the door."
"It was a bit overpriced. Normally my oil changes don?t exceed $30. However, service was impeccable as always. Clean facility. I made my appointment the day of and got in without a problem. "
i have been using this location for several instances and they are always friendly and respectful of the customer service is outstanding and they will go the extra mile to help you
aaron davis is awesome... thanks for all your help.
"I emailed Midas yesterday to complain, legitimately so. (You can look it up.) Nevertheless, I returned to Midas today to try again. I was greeted by Sharon Marshall by name and the technician, Josh (can't read his last name on form) took the car in imme"
Great staff. Overall they are friendly, knowledgeable, and informative of services.
"I?ve been using Midas for oil changes for 6 years and always been pretty happy with the service. When I called last week because of another problem my car was having, they were able to have the problem diagnosed within half hour and the car up and running "
My daughter at college had midas replace a front wheel bearing. Now home for Christmas I notice grease all over wheel. My mechanic said they cause damage to axle boot. Now i'm spending another couple of hundred dollars to fix their mistake.
This was not a great experience. The mechanic was fine but the I guess the owner?s and their children were arguing and fighting and it could be heard the whole time I was there. It was very awkward and unpleasant. I also feel like I was charged too much an
ok but had to wait one day to get parts. had appt. one day came there and was told to come back tomorrow cause part wasn't there. otherwise ok.
"I've been bringing my car(s) here for a few years now, never had an issue. Until recently. Over the summer I was told I had a busted Flex Pipe and it would be costly repair, but not a necessary repair. Or the mechanic said he could fix real cheap, but coul"
"Even though I came in for just the oil change, the tech that worked on my car also rotated my tires. He told me it needed to be done, and then I got a discount I wasn't expecting. Very good service."
"From the staff inside to the mechanics outside - never anything but exceptional service! Always go above & beyond, offering free advice where needed & willing to discuss concerns. Prices beat Dobbs."
"Had a coupon for $29.99 oil change and tire rotation. Apparently my car ""requires"" a factory oil filter which I was not informed about. Which conviently added a $12 charge to my bill, on top of the standard oil filter that was already included in the price"
Talked to me about what I needed and didn't need
The first time I went to Midas was an excellent experience and have been trusting them since. They have never let me down.Thank you Anna and your experienced team members.
I WILL NEVER RECOMMEND THIS LOCATION TO ANYONE EVER AGAIN. I USED THIS SERVICE TODAY ONLY BECAUSE THEY HAD A COUPON ONLINE. AFTER CALLING ABOUT THE SERVICE AND CLEARLY ASKING WERE THEY STILL EXCEPTING THE COUPON I BROUGHT MY CAR IN. AFTER COMPLETION OF T
"I am doing my car repairs here last 10 months. They are professional shop. Will show you the problem in your car. They are not pushy with the repairs. Also reasonable cost of repairs. Recommend them is you live in Edwardsville, IL area. "
"Dropped my car off before 10AM, and by 4PM had not been contacted. When I called, I was told it would be over $300 in labor alone. Pretty steep for a 2-hour or less job. Also charged me $65 to diagnose the problem, even after I told them what was wrong...."
$315 in labor for a job that took no more than 2 hours....also charged $65 for diagnosing the problem when I knew what the problem was.....Ridiculous.
"Greg P. was my mechanic, and he did a great job of showing and explaining what was wrong with my vehicle. I had my SUV at the dealer a few days prior for a recall, and it turns out the dealer didn't plug something back in that they should have after servi"
"We received exceptional service from Greg in Glen Carbon, IL. We stopped for an oil change while moving from Chicago to Florida, and Greg performed a thorough complimentary inspection of our vehicle. This was kind of embarrassing because we knew the car wa"
"Had a appointment this morning for a oil change & tire rotation. I was greeted with a warm good morning & smile by Sharon ( sorry if spelled wrong), which these days is hard to find people that seem to enjoy their job! She was very knowledgeable as well as"
"Great, simply great. I had never had such exceptional service. With competent and friendly staff, I will definitely come here again."
Had my oil changed here last year. Had problems with them not tightening filter. They are the only ones up to now that have change the oil in my Buick. After discussions refund was made to the local food pantry. My idiot light told me the car need to have
"Best experience with a car repair! I called for an appointment, they got me in that same day. The person on the phone was friendly, professional & informative. Mike Lee diagnosed the problem, took me out to my car and explained the problem in a way I un"
Service was awesome and the employees were beyond helpful. I was shown my problem and it was taken care of very professionally. The part time Office Manager was totally awesome too. She went way beyond her duties to help me. Thank you! Judy L.
"My synthetic oil was full drained and disposed of BEFORE a service worker called to tell me it was going to cost almost $70 instead of the $20 conventional price. Synthetic oil lasts for 6,000 miles. I only put 3,100 miles on my car. Problem: The obvious"
"The staff at the Glen Carbon, IL Midas is amazing. Superior customer service. Knowledgable and courteous. Went in for a muffler repair. Service department took me back and showed me exactly what was wrong with the muffler. Instead of trying to get me "
"I have went to the Glen Carbon Midas for years, and so has all of my family. They are a family owned/run business, and you can certainly tell that by how they treat their customers. They have amazing customer service, they worry about their customers and d"
"I would Highly recommend this location, I always choose them, they are extremely courteous and kind and are always trying to help find a way to please or help a customers with there vehicle needs. They always value there customers, and alert there customer"
"When ever I have issues with my vehicle, I always go to Madias in Glen Carbon. They always work with me no matter what type of situation I may be in. Rachel, the office manager is always helpful and she shows great concern towards any situation at hand, wh"
"The owners and employees of this shop get it---they provide great services, are honest in their advice and feedback, and stand behind their work. I have had multiple cars worked on for different reasons, always the same service."
I have 5 people in my family and we all have cars. We take all of our cars there and will continue to do so. They work with you and are always willing to explain everything to you. The front desk lady's are very nice and professional.
"I cannot express how grateful I am to Midas in Glen Carbon for the amazing service experience I had with them. I never imagined getting a tire fixed on a rental car would be such a hassle, that is until I spoke to Rachel at Midas in Glen Carbon. She was"
"After another shop gave me the run around 20 years ago, I went to this Midas and I've been going there ever since. The people are great to work with. They only fix what needs to be fixed and they'll go out of their way to make sure you're happy with the "
"I was traveling cross-country when my alternator died on me. I was towed to this shop not knowing it from any other in the area. The service provided was EXCELLENT!! Not only was my car (a 1990 Mercedes 300E) repaired for a fair price, but when the part ne"
This is the second time I have been to this Midas and I will continue to go there. All of the staff is so friendly and professional. I love that they don't try to over sell me on extra things that I did not come in for.
I brought in a repair estimate from another auto shop and the problem turned out to be something different and less expensive. The service tech showed me what the problem was and I feel like the repairs I got were what I really needed and not more than wha
Everyone at this location is so nice. I will always take my care there. The mechanics will come talk to you and show you if they find anything important to let you know about your car. They are professional and actually seem like they care and enjoy their
I haven't had a car in about 6 years it's going to be sticker shock on any maintenance for awhile. When I brought my car in for the 60K check up my service tech went through everything he looked at and then went through it again showing me what I might be