People are the key. Yours are exceptional
They listened to my needs and did their best to accommodate them.
It was an easy and positive experience without any problems.
Spoke w the manager, he was well informed , industry expert w years of experience. I will continue to go there. He was also friendly ! I Give stars !
Sean the manager is always attentive and cooperative-also makes the appointment process with ease.Thank you for the great service!
Sean was a pro ,extremely knowledgeable
The new store manager introduced himself to me as Estsvan Garcia and was very frendly and was glad that I am a steady customer here at Midas even with all the changes that have been made over the years. He made me feel very safe with the work that was going to be done and if I needed any help to just ask when I call.I am an 83 year old and it's nice to know they are honest and can be trusted to do the right repair and explain everything.Sometime us woman just don't understand things and need a responsible person to help. Great job and I will be as always a regular customer. Thanks Nancy Marshall
Easy to schedule online. Appointment available right away. I did not have to wait for my car to be taken in for service and the service was performed in a timely fashion. Employees were very nice.
Quality product and service at fair orice
Estevan asked me if I had any trouble with cold starts as the battery tested a bit low. I said no. He told me to be keep an eye it and at some point I'd need to replace it. He didn't pressure me to buy anything extra, like an air filter or fuel filter, etc...This was a great relief and I already started telling people about "Midas in North Reading!"
The people were a pleasure to communicate with
Knowledgeable and friendly staff.
Johnny and his big red truck
I have a very big truck and these guys were able to take care of it without issues , very friendly very helpful , only issue was scheduling, it took me almost 2 weeks befor I got a reply that an apt was scheduled
My free oil change club coupon was never honored.
My expectations were met. Nothing more.
Very easy to make an appointment. Great pricing! All new tires/alignment/ light replacement was all done in only a few hours! Everyone was very nice and helpful.
I feel comfortable with the knowledge of the mechanics. They discovered problems with my car that would have been unsafe if not fixed.
Service, cleanliness and customer service is outstanding at this location. I’ve been a customer at this location for 3 years, service always exceeds my expectations.
"Hi and thank you to Midas of North Reading. This may be my second ""Review"" sent but it doesn't hurt to put it through again. I think Midas staff are knowledgeable, fair, professional, and friendly. I'll keep coming back ! * Yours, Lorraine M. Snow"
"appointment on time , friendly service, did a good job and will be back for regular vehicle maintenance when needed."
"I've been going to Midas for years. I ask lots of questions before service. I get fact information from print outs, on site info, and chatting with the people who work there. My work is always waranteed and I haven't had to put that to use * Thank you"
Had a coolant flush. Great service. Friendly atmoshpere. Ready at time of appointment.
I booked a appointment they took my car on time They did a fantastic job the mechanic was excellent
The service was fine but there were 2 issues. 1. I attempted to request an appointment on line and never heard back. When I called to check they had nothing in the system to they took my info over the phone. When I called the day before the appointment to
"I have been coming to this shop for years, and in fact left a glowing review on Yelp a couple of years ago for the great service I had received. Apparently the shop is under new ownership and that has all changed. I had tires and brakes installed. Upon lea"
This shop tries to sell you things you dont need. They also lie and tell you that parts are bad on your vehicle that arent. They told me my tires were bad so I went to a professional tire shop and my tires pass inspection. They told me my back brakes had only 2mm of pad left. I felt the car was stopping fine but bought brakes and had my master mechanic brother install. The pads had some wear but had at least 7mm of pad thickness. Told me my front brake rotors were warped, they were not.
"I brought my car in to have a tire patched. They saw me right away, removed the nail from my tire, plugged up the tire, and calibrated all my tires. The customer service is amazing. "
"The staff here are friendly. Price is good. However they forgot to ***** back the oil cap... Driving home I was wondering why is my engine sound so loud, and strong gasoline smell kept coming in from the vents. When I got home and checked under the hood, e"
"They did not perform the two items I paid for: oil change and tire rotation. They did the oil, but not tires. They said this was because my tires and brakes were ""done"" and there was no point. I of course then went to the dealer for a second opinion and th"
"I had an oil change with Tom and he was great! He was very friendly, personable and was very honest. He gave me tons of information on my vehicle. Great facility! They do a great job!"
I was there right as this location opened and Tom and crew were ready to go and they did a thorough job. Tom was friendly and customer driven. I will refer others to this location based on my experience.
"From the phone call to make the appointment to when I was handed my keys, I was treated with the at most respect and this North Reading location by the manager Tom and his team. Tom was excellent in keeping me informed and educated with everything that ne"
I did a full synthetic oil change and tire rotation today from Groupon and I can?t wait to go back for service here Tom is the absolute man/best ! Total entertainment funny knowledgeable and great customer service I an I trust him with my car which is impo
Thanks Tom for getting my oil change done so quickly! Friendly place to go for service.
Awesome. Great services. Ill definitely back
"What can I say? Super fast oil change and tire rotation, professional service, great Wifi, and hot coffee. Takes all the pain out these tasks I would do myself. Thank you Midas, I'll be back"
Went in for an usually oil change today and was very pleased. I forgot my coupon for the discount but Scott the manager told me not to worry that he would take care of it for me. Service was quick and the guys were great. Thanks Scott for the great discuss
Great service great staff very friendly and helpful thank you so much
Needed my exhaust pipe and muffler replaced. Brought car in at 9:00. It was completed by 11:00. Customer service was very good. Overall it was a good experience.
Changing management I guess means jacking prices on equipment I?ve purchased in the past....It?s also insulting to hear ?well you didn?t pay for this today? on a newly installed warranted item...dumped. A good amount of money at this shop for years might b
My wife and I always bring our vehicles to this North Reading location going back to when Ivan & Christina were the owners. Yesterday and today both A.J. & Ryan displayed their usual kindness & professionalism to both my wife and me. Although the
The crew is great. Any issues I've had with my truck and keep they resolved and at very reasonable prices. Can't say enough about them
"2017 Jeep Grand Cherokee (24,000 miles) Had oil changed and air filter replaced on 7/02/2019. Though It is not on my invoice, I was told that thy rear tires were worn and need to be replaced. Had the tires checked at the inspection station and a tire deale"
All 3 gentleman who worked on my car worked incredibly hard to make sure that I left there happy. Louis, Ryan and Dan went the extra mile staying late to finish up my car when we realize that there was an issue with the part that was originally ordered to replace my Calipers due to a manufacturer change that i was not aware of. They took amazing care of me and made sure that they kept me updated and in the loop as to what was happening.
Customer service and mechanic did a great job
great service will go back again
everybody was friendly and explained the process in detail.
Great service and great work!
I have an older car with a finicky oil pan plug that can leak. Louis proactively addressed that situation and put up with all my questions with patience and care. Thanks again
"I love this Midas! Always pleasant, never a surprise and always keeps the customer informed before doing additional service work that is needed. Never pushy, very professional. "
I brought my car 2012 outback to this store because of overheating. They saw some water spill and thought the radiator was leaking. It was not it was just fluid coming out of the container. They replaced the radiator for more than $1200. The overheating ha
"As usual the crew up there took care of what my care needed, thanks N. Reading Midas!"
A few years ago I had a muffler installed here on my '01 Sequoia and this year it needed replacement. I brought it back and they honored the warranty and fixed it right up for me. I recently brought my SUV back for a complete front brake job. I was in a bi
Was niceThe take care so good
Nicest mechanics Ive ever met
"Friendly, honest, quality service. They work on your car as if it was their own. "
great service and quick, close to home will go again for my cars maintenance needs
Make sure to have them put prices in writing before starting work. Twice now bills have come back more then communicated. A frustrating experience we will never repeat.
Friendly people all around. Let you know what you need. They don't try to sell something unless it's needed.
"I was quoted $1,494.99 for a $387.00 part"
Work was done quickly and effectively. Tires were rotated but air was not checked or adjusted for the tires.
The issue was taken care of. Thanks for the follow-up.
Very disappointed with the service. I had a coupon of $49 for oil change. I went there leaving coupon at home and thought it was $58. After I got home I found the coupon and went back to ask Midas to honor the coupon. I was told once it was paid it cannot
Excellent customer service.
"Polite,easy to work with and only does what is asked of them. I love this team at Midas!"
Excellent, fast and affordable.
Dank memes cuz cobra lyfe be poppin
People pleasant. Issues with their part suppliers caused delays with the repair. Job overpriced for actual labor time spent.
never go anywhere else for my oil changes
"I went in for a 60,000 mile check and was surprised that the bill was less than I was quoted. The Technician didn't replace the engine filter because it looked ""new"" and assured me that the car was in fine shape. Thanks. "
"Very knowledgeable and friendly staff. Would not go anywhere else, I would highly recommend!"
It was 30K miles maintenance, in other words it was expensive. But for the cost, folks @ North Reading Midas did a good job! Peaceful!
This shop is fair and honest, as a guy who normally fixes his own vehicles, I was impressed with the true honesty of this shop and the manager
"Very knowledgeable staff. Helpful, fast, and to the point."
"Had to bring in my car for new brakes. Ivan was very helpful in explaining the issues and the cost. They offered to print out a coupon for me, were very friendly and service oriented and the Wi-Fi on site allowed me to work while I waited. Great service ex"
