Midas in Ellsworth was a lifesaver for us! While on vacation from Florida, we heard a pinging sound and had concerns about the driveability of our vehicle. Midas found a spindle cap had fallen off and was the source of the sound. We were in and out in 15 minutes with no charge. Every employee we spoke with was so professional and kind. Thank you so much, Midas!
The Midas team at the Ellsworth location are great communicators and are very polite. They were very thorough at explaining things during our conversations and expertise during the service of my 2023 Chevrolet suburban.
Very good service front desk was excellent and the mechanic did a great job that was tough on account of the rust. The owner was incredibly knowledgeable and helpful great guy to deal with
First impression was not very professional and I felt like I was making a mistake taking my vehicle there. Everything after that was wonderful, what needed to be done was explained and the work was done to a high standard.
My mechanic Issac and front desk Lucas were excellent, friendly, knowledgeable made my repair a quality experience. Thank you ☺️
Nathan and Lucas understood the problems of work done at another shop. They resolved the problem and made me a happy Midas customer. The tech that did the work in Ellsworth is top notch, thank you Nate!
They got my truck in and out and were able to figure out the problem and fix it in a timely manner. And they helped me out on my exhaust
As a person who doesn't know a whole lot about cars, I'm always nervous getting work done on my vehicles because I never know exactly what's going on. The guys at Midas were super kind, genuine, and helpful when they kept me updated on my car and I feel like I actually learned a bit in the process. I'm super glad they were able to do my rotors and brakes the same day I got the inspection done- I have no idea when I would have been able to get time to do it otherwise! The only downside was that the price was not nice, but I know that the cost of labor affects it so I do not hold it against Midas at all- mechanics gotta get paid! My brother had similarly positive experiences at the Bangor Midas when he had to get more work done, so I'm glad I chose to try Midas for my inspection instead of my usual VIP/O'Reilly's trip. Nothing against VIP, but I really enjoyed the overall vibe from the employees at Midas. I will definitely be using Midas for my future vehicle needs whenever possible.
The customer service at the Ellsworth store is exceptional. The front desk in particular (wish I caught his name) was extremely professional and assisted myself and several other customers with clarity, patience and thoughtfulness. I can see why this shop is highly recommended locally
Refund my 1500.00 dollars and fire the gentleman that was so rude to me and my daughter
Everyone is very friendly. The team knows My name and recognize me when I come through the door. They offer helpful suggestions on ways I can save money in the future. I'm very grateful for the Ellsworth team
I have been a customer at this location for about 15 yrs and never had an experience like this. Manager was rude and told me I wasn’t getting any money back even though the associate at the desk offered to credit the difference. I have also sent an email to the Bangor branch for the regional mgr, but haven’t heard a response yet.
Techs are always easy to deal with and explain any issues thoroughly.
This Midas has a staff that truly cares and helps with priority decisions. I am a volunteer driver and have a 2011 Ford Escape which I bought wholesale. They have been wonderful in the process of getting this vehicle back in shape. I cannot say enough good things about the Ellsworth Midas team.
I thought I needed wiper blades. They told me one had ice built up in it. They could have sold me new ones but didn't. I appreciate that.
Nate was fantastic. Tremendous customer service from start to end. Probably the greatest.
I have been a customer of the Ellsworth, Maine Midas for years. I have all regular services and repairs performed here for all four of my vehicles. I appreciate my service writer Lucas for his consistent friendly attitude and customer service, as well as Ethan and the rest of the technicians for their attention to detail and quality workmanship.
Everyone there was so friendly and explained in detail what was happening. I never felt talked down to. I waited in the waiting room with a baby the whole day but it was a good experience.
Excellent phone skills no matter who they are talking too, very friendly, professional and down to earth. Very accommodating with scheduling, answer any questions, good listeners and explain things very well. So far, I feel they can be trusted.I did try to schedule an appointment using the online tool but no one ever called me back to confirm or to make adjustments with the day and time I requested. I had to call by phone to schedule.
Dropped my car off at 1pm for a tire change. I didn’t get my car back until they were closing at 5pm. This is the second time that they have taken way longer than predicted…
Convenient. Able to easily schedule an appointment that worked for me. All staff very polite, professional and kind. Good communication. Informed me of all findings and any concerns and maintenance work that would need to be done soon.
I was there for an inspection, but they didn’t install the front license plate even though I asked them to. The tire pressure sensors indicate low tire pressure, but the technician did not inflate the tires.
Everyone I interacted with was friendly and honest with the service of my car. They worked with me financially and I will definitely be back!
Honest, clear explanation from service rep. Fair pricing.
All the staff is helpful.
Great service, the front desk gentleman was very nice and talked while I waited. He even put in a movie for us to watch
"No horsing around here, if you want an efficient engine, Gino?s the man who gets it done! I?d never bring my car anywhere else but to the Midas men. "
Everyone at midas is always friendly and professional. They go above and beyond for their customers!
The Midas crew are always very kind and helpful. They are honest and they do good work. I would refer my friends and family.
Darren and his crew at this Midas location is the ONLY place I go for service of any kind for not only my vehicle...but for my wife & two teens vehicles as well. I know the work will be quality, timely & competitively priced.
Used this location for an alignment. They explained everything well and were professional and friendly. Online appointment booking was easy.
I've had multiple issue with my jeep compass. I always call these guys first. Gino is awesome on the phone. He gets me in and out as fast and cost efficient as possible. The guys have always made sure to let me know if there is anything unsafe with my Jeep
I brought my vehicle in for brakes and a oil change.They were quick to evaluate my vehicles needs and had a quote to me to assess what I?d like to have worked.No pressure for adding on additional work or to even complete the original needs for the appointm
I have a 2004 Honda CRV with abut 312,800 miles on it. I have been taking it to Midas for the last 13 plus years rather than to the Honda dealership. I've had the guys at Midas say that they're going to keep it on the road until it hits 400,000 miles. And they're constantly finding the most effective way for the least possible expense. I feel dealerships are over-priced and are more interested in selling me cars than keeping one on the road. They would not, in my view, have been as helpful, honest, or as professional as the Midas guys. My car has been on the road for 18 years and will go even further. I estimate that, buying a car every 4 or 5 years would have cost me at least $120,000 to $180,00 dollars, counting purchase price and interest on the debt. My CRV cost me $23,000 in 2004 and about $15,000 dollars in repair and maintenance. I credit Midas for saving me maybe $100,000.
"I needed some brake work done rather last minute on my 2005 Toyota Tacoma and the team at Midas came through! The gentlemen in the front (whose names I have, unfortunately, forgotten, I'm so sorry) were kind, friendly and provided me a loaner vehicle while"
"They got my car right in, did a nice job and prices were competitive. I will definitely use them again. "
Very accommodating and courteous service.
Twice not once but TWICE made appointments for new tired and the never called to say the tires didn?t come in.Be a good area to open a ?CUSTOMER SERVICE BASED? tire business!But but nut is all they could say!
My wife and I and our 2 dogs hauled our 30 foot RV to Bar Harbor in the middle of September. It was a hellish time getting there as we experienced 3 camper tire blowouts on the way there! I always check my tires and pressures before heading out on the road
"I had a a great experience! Everyone was so nice, I didn?t feel like a stupid female coming here. Haha. Thank you! "
"Jason did a great job getting my car in, serviced and out the same day. Their prices were less than half of what the dealer was quoting! The work required some creative customization and it now sounds better than the day I bought it new! "
We choose Midas every time because they have fair prices and always go above and beyond. The service is done in the time frame they tell you. The employees are friendly and knowledgeable.
Fast friendly service clean waiting area.
Stopped in to e\get a quote replacing tire that was torn on the side wall. Withn 5 minutes I got a very reasonable quote. The tire was replaced and I was gone in 30 minutes.Could not ask for better service
Excellent work. Brakes checked and fixed. Very happy with the team!
"My visit to Midas in Ellsworth Maine was one of the best experiences that I have had with a business. Jason Stevens and his crew were very personable and professional. Jason Made me feel like an old friend, I am from out of state and was lucky to get an "
Prompt, efficient and friendly
Amazing customer service by Darren
"I don't write reviews (positive or negative) very often so when I do it's for a significant reason. Jason, Darren and the crew of actual mechanics at the Ellsworth, Maine MIDAS have always provided excellent customer service in conjunction with outstanding"
Very caring and knowledgeable
This place is lazy no-good of piece of crud they always have to schedule I have been waiting for over 3 weeks to get in
They were as professional as possible during this crazy virus time. I will continue to go back. Great job guys!
"I own a 2004 Honda CR-V that just turned 302,700 miles. I attribute this to the skill, integrity, and professionalism of the people at the Midas in Ellsworth Maine. Every one of them whom I have met has been wonderful. I have to assume that your hiring pra"
Overcharges And Needless Repairs Requested. This shop is guilty of removing Negative Reviews And Charging People For Needless Repairs. Wonders if ' Brian ' is still the manager ...
They told me my car needed about $500 worth of work and still would not pass inspection because of a little bit of ?rust?. Also said something needed to be replaced and it just had mud covered on it. Complained about the frame when my car is built that way
"Service at Midas is good. They were prompt and finished the job quickly. Always polite and friendly. The waiting area is being remodeled, which it needed. "
Always do an excellent job.
"Good group of guys, always very helpful."
Informative, prompt, and courteous service.
Everything went well. Thanks! Ken
"I went in for an oil change. Decided to ask if they could check the alignment. They were very accommodating. Once the results were given they were able to do the alignment right then, on a busy Saturday. Thanks, car goes so much better."
I have been going to Midas for a number of years for oil changes and this time the price for tires was right and since I go for oil changes they could keep track of rotation of them in case something Went wrongBUT in getting new tires I was told that a str
After driving 510 miles on our way to Bar Harbor....experienced car trouble in the exhaust system..Waited only 5 minutes for service and the problem was solved within 30 minutes!Friendly efficient and customer service oriented!!
"You can?t beat Midas in Ellsworth! I?ve dealt with James, Ben, John, Darren, and a few other wonderful techs, and they all treat my car like it was their own! I couldn?t recommend a better shop in Hancock county!"
"Timely, reliable service. Highly recommend"
"Great service, very friendly, would recommend Midas Ellsworth to my friends."
Tried to tell me I needed ball joints and control arms and took it to 3 mechanics and all had the same dumb founded look there was nothing on that list that was accurate the one thing that was wrong with it they didn't even look at nice job needed a strut
Excellent and quick service
Took my SUV in on an emergency basis. Had to travel 500 miles 2 days laterThey diagnosed the problem quickly, did the fix, I was able to pick up the vehicle in plenty of time for my trip. Brakes and front end never felt so good. Service tech was friendly and helpful. An excellent shop! Would recommend to anyone.
Can't get an oil change and tire rotation anywhere else for under $30. Plus they gave me advice about an issue that will need warrantee work from the dealership. Thanks guys
"The men at this Midas are quick, efficient and very nice. I trust them."
Knowledgeable techs and fast service.
I came in to get my car inspected on a Thursday and Midas told me that it would be passable for inspection after I have my breaks fixed. I agreed to getting them done on Friday. Give my car to them Friday and they couldn't get the job done in 5 hours so it
"Truck needed brakes, Ben went above and beyond to make sure the job was done in my time frame, personally staying late to get it done. Work is always done efficiently, and their cost estimates are spot on. Much appreciate the respect for my time and fin"
Very kind and and do a great job! Will continue for any car services
Great service, friendly and trustworthy.
Great service every time.
Midas gets the job done quickly and efficiently.
"Fast &friendly service, pleasant waiting room "
Midas does good work they're honest and they'll work with you to get the best price on service. There are usually good deals on routine maintenance including oil changes and tire rotations.
HAD A STEERING RACK ISSUE AND THE STORE MANAGER FOUND IT WAS COVERED UNDER A RECALL. GOT EVERYTHING SET UP AT THE DEALER FOR ME. EXCELLENT PEOPLE TO WORK WITH.
"In the middle of a cross country road trip, I walked in for an oil change... With only one car in the garage, 2 mechanics and the jerk @ the counter, I was immediately turned away. I was told that the first available opening for service was 5 days. As I "
"We've been using Midas in Ellsworth for a while now on our routine maintenance and repairs. The folks here treat us very well -- they're friendly and informative, honest about what needs attention and what can wait, accurate with estimates, and very helpf"
"The service Mgr. Shawn Andrews and his crew are very courteous and friendly We had an oil change and tire rotation and check over, a terrific value. While We were waiting, Shawn was answering calls, making appointments answering questions, helping customer"
Friendly and great service.