Efficient, polite, concerned attitude. Went out of there to assure me. I was upset due to the sudden failure of my exhaust system. They calmed me and repaired my vehicle. I am grateful for the kindness shown to me in my time of need. Greatly appreciated. I go nowhere else. Thank you.
Certain store has their on policy regarding pricing, time duration and minimum qualified personnel
Very helpful and accommodating employees--Fast and efficient zervice
This Midas store has the most knowledgeable technicians that I’ve ever known.
My check engine light was on and I wanted a smoke test done to find the leak. Turned out it wasn’t necessary because he could see the crack in the purge canister. He replaced it and I was back on the road in an hour. The staff here is friendly and knowledgeable and their prices are fair. Will definitely refer them to friends and family.
timely, efficient, reasonable pricing. knowledgeable staff with friendly disposition
Vehicle ran like new after repairs! Details of repair were explained.
radiotor hose came loose. called Midas. tech gave me advice on how to bring veh in. very helpful
Easy to get an appointment, pricing a little less than other places, fast service, friendly staff.
Jason and his whole team are wonderful. We always get the best service at a fair prices. They stand by their work and it is the only place I take my vehicles.
I bring alln3 of our cars as well as my parents and brother's cars to Jason at Midas for any and all repairs. He is honest and does a great job. When there have been errors (a few times in the past) done by his team members he was quick to correct it and make it right. We appreciate them
I was in and out very quickly with the job being completed properly.
Very friendly and professional staff. Very happy with the service. The work was timely completed.
Tires were all over inflated. Pricing was not clear with coupon.
Accurate assessment of problem. Quick plan of action to make necessary repair. Professional attitude and expression of the staff.
Got the car there at 2pm and was out by 2:30. Had oil change and nail extracted from tire checked out within a half hour or so.
I love the service quality and time and the price 👌
Satisfied with the price and ease of a fast appointment for my oil change
Jason and his crew always do a great job and deliver what they say they will
It was simple and easy to check in and the wait was rather short. Unexpectedly very happy.
They are very nice and polite
The manager Jason is amazing.
First of all, there is no reason for the tech to be on their phone walking around giggling instead of working on the oil change, which took longer than any oil change I have ever had. The price was not discussed properly, the employees were unprofessional and lacked decorum, and the shop smelled like a burnt cigarette. I had to go home and change my clothes after because of how disgusting it smelled with every employee huffing cigarettes in the shop. Extremely disappointed and will never be back.
Repairs done in a timely fashion got better then factory stock parts price was actually a little less then expected
Jason Does do one outstanding job.
The service manager Jason is very friendly and always tells you the price of your repair before you decide to have the repair done. They always very helpful to
Jason and Tiffany are very knowledgable and skilled in vehicle repair! I will always have my vehicle repair work done at Midas, because the staff knows how to fix problems correctly the first time.
Feel I am given the truth Also give me options as to the service orParts.
Early service, first customer of the day (as I was advised in advance), easy registration and simple process, finally clear explanation of work done.
Employees are always kind and explain everything very well.
The service manager is always very nice and helpful when it comes to servicing my vehicle. Tiffany is very nice and does a very good job on repairing my vehicle
Jason and his team are super friendly and explain issues in detail where even I can understand. And his daughter is super nice too.
Jason does a Outstanding job
Manager Janson provided a fair estimate and the final price was exactly what he quoted. The repair was completed on time.
Manger was polite knowledgeable, efficient compennent and was pleasant in appearance and speech. Very satisfied with my recent rxperience
We have been bringing my vehicle to Midas for several years and every time has been excellent. It has been reasonably priced for repairs and fast turnaround.
The service was as always very professional and well within the estimate given. I have always been given attention to my automotive issues by the staff in a friendly manner.
Polite, efficient,professional, caring, concerned attitude. I am extremely pleased with my service quality and vslue. Always a good experience at this location.
Great job on all the work don't. Car ride like it's brand new.
This shop always does quality work on my vehicles.
I've had my vehicles serviced at the Troy Midas shop for almost 10 years and am treated like a VIP customer every time.
The staff are all very nice. You ca trust them.
Jason and the guys always treat me well at Midas and I am very happy with their work!!
Jason and Tiffany are amazing people and get at their jobs. I will wait as long as I have to, just to have Tiffany work on my car!
Took my car in for oil change and brake light replacement. Left it at the shop for about an hour and was called to come pick it up. It was not more than 10 minutes that I was at the shop to pick up and pay when the owner told me the car was parked in the
I took my car here for the 1st time and now they have a permanent customer they got my car fixed up in a timely manner and were also very accommodating! We sincerely appreciate all they did! Great service!
"Can't say how the service was because I don't own a Saturn or live in Michigan. Whom ever this Janet Phillips is, she needs to stop using my Email address and get her own.The real [email protected]"
JASON TAKES GOOD CARE OF HIS CUSTOMERS AND DOESN'T OVERCHARGE FOR THINGS WE DO NOT NEED.
Had an Oil Change. Jason is wonderful!! Great people person and very honest and sincere. His daughter did my oil change no complaints.
We take all our cars to Midas excellent service Jason Manager always takes good care of us I would hundred percent recommend Midas 16 dequindre
I only go here for both our cars. They are great.
Really nice folks will be back
"Jason and his staff have my full confidence in the work they do at this Midas location. Over the years, they have serviced my vehicles as well as those of the family members and friends I have recommended them to. The most important thing is their trust. W"
It was great and the service is top notch! Will be going back for other services. Thank you.
Midas found the problem (A/C codensor damaged) and repaired in a short time.
They were honest and did not try to run up the bill. They quickly diagnosed the problem and fixed it in two hours. I will go back to them for future repairs.
Honest and reliable. Excellent team
We all take our cars to Jason they fixed my daughter suv runs excellent keep up the good work
I had been looking for a shop to get work done on my 2003 Dodge Neon. I've had numerous issues with the vehicle since I purchased it used and was having trouble finding a reliable shop that was reasonably priced and that I could trust. My stepdaughter r
Been going to Midas for several years now. Jason and his crew are great people. Always top notch service!!!!!
We been going there for a few times.we are very happy with there service.maintansman was very good and fast service.we are very appreciated. thanks.
Always great service at this Midas. 5 star
"Thanks, very very good job you guys did!!!"
"I finally found a shop who does great work, and has integrity. My previous mechanic told me I would have to pay $1,200 to get my heater fixed. Jason, store manager got it done plus a ball joint for less than $600. I would recommend you take your car there "
"Always a great experience. Jason, the new service manager, was previously an auto mechanic at the Troy location and did the work on my vehicles. He is extremely knowledgeable and experienced in all repair needs and has always done an excellent job. I could"
It was uneventful. ! Jason the new manager is great!!!!
Excellent and honest service. Best price. Rich is the best!
"Midas is a great place to get cheap but quality service. The Troy location always has great customer service, oil changes are quick and easy and full service. "
"Quick, fast, friendly service. Called, got an appointment that was convenient for me. When I took the car in for service, they were on time. Exceeding my expectations. Highly recommend."
I have an old Jeep that I don?t want to put much money into and Rick has given me great service on maintenance and repairs. I would highly recommend him.
This place was very professional and accommodating. I work until 5 and was told by other places they wouldn't do an oil change after 5 or make an appointment. They got me in after work and were. Very thorough and nice. I would definitely recommend them an
I always go to this Midas for my maintenance service.
Thanks for the help with the brakes
The best of the best. This is the only place we take both cars to
Great Experience Workers are friendly and fast at what they do !
"Great customer service and they gave me many different options, I will definitely come again :) thank you! "
I have been working with Rick and Jason for a while now. I always get an honest answer about problems and the solution. I was talking with the new Technician Mike and he fits right in.
I enjoy getting a bargain and $19.99 for an oil change is great. The guys did a good job. My only complaint is that the waiting room is too cold.
"Rick runs a good shop, been coming here for years."
"Great job, everything now works fine."
"very fast, covenient, and competant. go out of their way to accomodate me, AND ALWAYS FIX THE PROBLEM. "
"Rick and his team never let us down. Great service, fair prices. Great local business."
Rick keeps me informed on what my car is in need of with no pressure on doing items that can wait but need to have an eye kept on them.
Car had auto oil change done quickly and efficiently. Always go here ----trust this place.
Quick service with talented service men in a reasonable price. Few modifications required in the waiting room for customers.
Fast and friendly and cheaper than the dealership!
"Great service, knowledgeable and friendly service. I highly recommend this location based on this and previous occasions when I needed their assistance."
Rick and his crew are top notch. They fixed my car right the first time and always go the extra mile.
You have not replaced my oil top off cap after yhe oil change
Rick and the whole gang at Midas are great. They do the best job. I recommend everyone to go there for their car needs.
"The service was excellent and prompt, and the whole experience was pleasant and effective."
The crew at Midas did a great job fixing my 2003 Chevy minivan.
excellent always.I wouldn't go anywhere else.
Service was outstanding and they checked everything on my jeep and said everything was in 100% great working order and stated its very low miles for a 2006 Jeep liberty and the Chiefs an outstanding condition with four brand new tires everything was checked from fluids to muffler to breaks to everything transmission they said everything was at 100% outstanding condition
"Made a appointment for a oil change and tire rotation, came in and was out less than a hour.People who work there are very friendly and helpful. I always will make sure I come there for any reason."
"Mechanic Jason knows his stuff when it comes to vehicles. He diagnosed a rattling sound to be in the suspension components and repaired it. My car now drives like it's brand new! You can trust this repair shop to find the cause of a problem, fix it the "
Manager was very rude. He could not find wiper blade for my car. He did not pay attention to me at all . I will not go there any more. You have to correct this if you want a good business.
The crew at Midas really put my mind at ease. Fast and inexpensive. They?re great!
"As always,The service is the best. I would not take my car anywhere else."
"Came in for repair for timing chain slip. Rick provided an estimate that he stood by. During repair of engine, Jason and other mechanics notified me of problems with rack and pinion and they were able to correct problems and save me money and time later."
Not recommended. Charged $89 for just head light checkup with out opening any parts.
"It's hard these days to find someone that services your car with honesty.But Rich and his team are real good, they know what they are doing and wouldn't charge you for a service unless you really need it."
very fair and took care of all my concerns
awesome people and work great.
The boys do a great job. They are the only ones that work on my cars.
"I took my car here for the first time about 6 weeks ago. They could've easily sold me brakes, but instead showed me why I didn't need brakes! They inspected my car & told me the maintenance that should be done. They gave me a timeline of how long I could"
"The oil and coolant light alarms are still active, even though i just received an oil change a few days ago? Why?"
The 2995 E Big Beaver location always provide great service.
Always very professional and friendly. They have done a great job on all the work that they have preformed on my cars. They are my only choice for future work that I may need.
Always know Rick has eyes on future problems without pushing unneeded repairs.
I finally found a place where i can put my trust in someone who knows how to fix cars. I will always come back whatever needs to be done.
Good overall experience with price little in high side
Those names should be Richard and Jason. Give credit where credit is due.
Was told by my usual mechanic I needed a lot of work on my car and was going to be very expensive. Took my car here for a second opinion even bringing and showing the original estimate. Richard and Rick both looked at the original estimate and car and to
"You guys are the bomb dot com!!! Very friendly A* attitude followed by A* work, two thumbs up for this location :) "
You guys did a very good job. My car was clean and ready in a timely matter
"The best of the best. The manager and the mechanics are honest, sell you only what you need, and deliver what they promise. I won't take my two cars anywhere else."
I would not hesitate in recommending this location to everyone. The staff is friendly and very well informed about their products and what is necessary to maintain the up keep of my vehicle. i will visit them for any maintenance or repair required on my ve
I turned my car in because it was shaking and not driving normal plus a couple of dash lights were on (engine and something else)!I was told that two parts needed replacement and left the car there.Based on the feedback from the dealership later and an eng
"All the fears you have about a mechanic slip away at the Midas on Big Beaver in Troy. Decent folks, fair prices, reliable work. My entire family knows to ""take it to Rick"". "
I have visited this shop several times in the past months and each time the service has been exceptional. I could not ask for better service. The friendly staff is a plus and I would not hesitate to recommend this location. A1 service and staff
excellent service but the most important thing to me is their honesty. No trying to push services that are not required.
Work was completed promptly and for a reasonable price. Everything is working well to this point. We feel like we have found a service location that we can trust - a rarity. Rick always follows up to see that everything is going well.
Once again the work was completed promptly and for a reasonable price. We continue to feel like we have found a service location that we can trust - a rarity.
Work was completed promptly and for a reasonable price. All seems to be working well to this point. We feel like we have found a service location that we can trust - a rarity.
"Rick does an outstanding job at Customer Service. Finds ways to save money on repairs. I have had excellent service on my older car and will not go anywhere else. Everyone is polite, they make you feel they appreciate your business. They are concerned w"
My vehicle is always serviced in a timely manner. Rick is always willing to work with me on any and all repairs. Trust that they will make all repairs as required.
Rick was very rude. doesn't know how to greet customers. doesn't know how to talk the problem through with customers. He is rude and racist. many people before me in line were given much attention and care but when it was my turn he didn't even return my h
It's awesome all about services and kindness.
I have been to Midas a few times in the past few months and the service has always been top notch. The manager of the store is great to deal with and doesn't give you the runaround. Will definitely take my car here for my maintenance needs.
So happy that I can express my appreciation for the service I received from my multiple visits to this location. The guys continued to work on my Envoy until they found all the issues and then fixed them the most economical way possible. Many other garage
I took my 2013 Dodge Charger in for an exhaust rattle a month ago. They said they fixed it and I paid. Rattle was still there. I took it back today and they said they fixed it again. The rattle is worse than when I first brought it in. I'll go somewhere
"Recently I had my automobile repaired at this installation by your technicians. I would like to express my gratitude for not only the quality and brevity of work completed, but also for your discounted service. These gestures of appreciation by business "
Dennis walked me around my older car and showed me all my trouble areas. Which was probably difficult because j know nothing about cars. Ken e mailed me a quote for my future repairs and I will be back next week!!!
"Ken greeted me right at the door.. Then the mechanic Dan was pulling my car in and hooking it up to the machine and explaining to me that I needed and why, a A/C recharge with dye, brakes, a air filter and tune up Because I've had bad gas mileage and it s"
"We are writing this letter to let you know that we would like to express our appreciation with your Midas shop. On many occasions, we have brought our vehicles in and have gotten nothing but great job completed at a reasonable price. Your shop is always ho"
"I needed a small crack welded on my front exhaust pipe. Since the rest of the pipe seemed pretty solid, I didn't want to replace the pipe just yet. The Midas tech welded the up crack and sealed the exhaust leak, saving me a much bigger repair bill. Thanks "
Kevin was very helpful and honest. He could have charged us a lot more for things that we didn't need yet. We moved to the area recently and we will definitely be back for our future car needs. Thanks.
"They did all this and then some. We agreed on a price of $1,350. Lots of little things, including flushes, tie rods, brake pads, etc. Performance was courteous and on time. Also, I was given a ride to my house. Nice touch. One thing surprises me thou"
