Customer service and speed were outstanding.
I was shown that my brakes are wearing and will need replacement in a few months. They also let me know the price so I can start saving now. The mechanic found that the sensor in the spare tire is not working and that is the reason for the light staying on.
I got a new set of tires last November and I had a nail in the side wall. I called up Midas and asked if I was still under warranty and ended up getting a new tire that was partially covered with the warranty. I’m happy about it! The managers were super friendly and have always made my time spent at Midas enjoyable. I’ll be bringing my vehicles to midas from here on out.
They're friendly and work quickly.
Brenda received my phone call and scheduled my appointment with me. The day before she explained the drop-off process when I came in later. Finally, the day of the service went smoothly and my car was serviced properly.
They were able to diagnose and fix the issue very quickly
Hank Stan and Brenda, as always, doing great job. check engine light came on, not sure if it was a big deal, needed automobile for work reasons, they checked it immediately and fortunately, fix was easy.
great staff. they know me and my cars. they always do a timely job and quality work. they are the best. I especially like Stan, Brenda and Hank. they are awesome.
Everyone was extremely friendly and straightforward. Stan was especially great in walking me through different aspects of my car, making clear and honest recommendations, and making me feel like I was empowered in my decisions with my vehicle.
Friendly workers, let me know any issues they find and what the cost would be. If parts need to be ordered a follow up appointment is booked right away
I’ve been coming to Midas for scheduled maintenance and problems with my old car. They keep it up and running.
The price was very steep, I thought. I could have had it done for less elsewhere but the advantage of Midas is the speed at which they get repairs done.
The process was easy! The owner and team are amazing an provide top notch service and care about thier customers. They let you know what needs to done and what you need to watch.
The customer service was absolutely top tier. I'm so impressed, I'll never go anywhere else. The absolute kindness, ease of communication, and being able to work with me was outstanding.
Several employees took time to inspect my car and try different tactics to calculate why the low tire light keeps recurring.
Timely appointment scheduling. Courteous scheduler and owner! Good value!
always helpful and easy to work with
I have always appreciated all of you at Midas. You are honest, fair, you don't do unnecessary work, your customer service is top notch, and most importantly, I trust you.
Cory fixed the problem caused by another place in no time at all. Fast, hard worker, with a good sense of humor.
Scheduled online….went as expected! Easy
I like the fact that Midas rotates your tires as part of an oil change.
I trust this Midas shop in my neighborhood and wouldn’t go anywhere else. They know me, my dog, and my vehicle. They replaced the clutch this time and got me in within days of my call.
Fast and great service. They may be a national business but they serve our community with a personal approach.
Best mechanics in Missoula
I came in for an oil change and received a thorough evaluation of the services my car requires in the future complete with an estimate of those future potential charges. I really appreciated that additional information.
I went to midas because I thought they were less expensive than kia. When asking about alignment charge if I had it would have been more. I will compare midas and kia next visit.
Staff was on point. They were professional and efficient in all matters regarding my experience
My car broke down and they were so lovely and got it fixed by the same evening and the front desk lady stayed late to give me my key and I am so grateful for all of them!
Very kind and friendly and felt like they weren’t trying to trick me into anything. That’s my biggest fear when going in to get work done.
I dropped my car off at 8:50 and asked them to call me as soon as it is done as I will come get it as I had perishable Christmas gifts in my backseat. I didn't get a call so I finally called about 1:30 and they hadn't even started it so I had to wait until I got off work to get my car so didn't get to give our my gifts that day which was very disappointing. I was told I needed a new filter so I told them I would get my boyfriend to do it for me. When he went to replace it, it didn't need replaced. One of the last appointments I was told I needed new tires and I was upset with Costco as it hadn't been that long since I bought them. Costco looked at them and said I do not need new tires.
Ralph Rose, there is no "and" between them, I am just one person. Yes I have been female all of my life.
Because only one test was done and they didn't do anything with bleeding the brakes or replacing the brake pads.
Quick and easy scheduling. When they found out I was waiting they got my car in and out in about 30 minutes
I made an appointment for a seasonal tire changeover and it was a very reasonable price. The front desk called me as soon as the service was complete and I was able to get my car back within 3 hours.
From my first visit to my current visit the employees are hands down the best of any company. Checking my car in, this time for an oil change, was a breeze. I was early and they took my keys and immediately serviced my car. In little more of an hour I had my car back. I was told about potential problems found. That alone is worth the price of an oil change! Rotate my tires…wow. This was my 5th oil change so this one was free. I had no idea! What a pleasant surprise. I have bought tires there as well. Great price, great service, great people. I would never go anywhere else. Every person I know who owns a car is told by me “Go to Midas!”
the staff is the best. they always take good care of my cars and do quality work in a timely fashion and keep me wheel informed. they are the best.
Ease in making an appointment and the assessment of the work that needed to be done.
I am always highly satisfied with the service I get here. We have been getting ALL our vehicles done here since my daughter recommended them when we moved here, 12 years ago. I recommend them to everyone, and even though we live 75 miles away now, I am not willing to trust my vehicles to anyone else. I give my first name and the vehicle I am bringing in, and they know who I am without asking for more info. I respect their advice on my purchases because they ask me about my needs and how I use the various vehicles and give me options based on that, with their recommendations. This outfit is great! I will make the 75 mile drive into Missoula and do other chores while there, rather than take our vehicles anywhere else until I am too old to make the drive. Stan, Brenda and the whole crew are great. Once I stopped in because the windshield washers weren't working correctly. Within ten minutes they fixed the problem and when I asked how much I owe them, they waved me off and said have a good day! They are the best!
I appreciate the communication during my vehicle being serviced.
Last time, I got a date/mileage number sticker suggesting when I should return for an oil change. This time I didn't get that. Also, I had some miscommunication when it came to my appointment time, but that problem was fixed before I needed to arrive for my appointment.
Great service and great people to work with
The technician and staff were detailed and informed me of a missing wheel lock for my tires. I was grateful to know that so I ordered one from the Toyota dealer in town
Don’t charge me when my car isn’t even fixed yet and then quote me an unrealistic price to fix it fully.
Stan and Brenda are awesome, and I trust them with my truck. Thanks!
Great and friendly service by the whole crew and they made sure to be very communicative w/ me.
This was my 3rd visit to this location & I have developed a trust in the service & people.
Friendly people, excellent service, fair pricing
The staff is courteous, professional, knowledgeable, and pleasant to deal with.
The team is so friendly despite being short staffed. Best price in town too! Thanks
Reliable. With the oil change tire rotation and May other curtsy checking are free.
They didn’t have parts for 2021 Subaru Outback. I told go to dealership for parts. They were lazy didn’t rotate my tires. The supervisor did know how operate air conditioning in my 2021 Subaru Outback. They need more standard education on newer vehicles
Always been a good place with good workers
I like being able to book an appointment online, the staff is friendly and helpful. They always call to let me know what’s happening and I feel safe that they won’t let things slide or recommend things I really don’t need.
I just feel like they know what they’re doing, they’re good at their job.
I brought the car into have the loud exhaust system corrected. While I don't question that the mechanics corrected a problem with the system, the loud exhaust system is only slightly improved.
I have been dealing with this crew for quite some time and they've always taken care of me my Jeep runs the best it's ever run since I've had it two years
There was very little effort on my part to get my car good service
Friendly and complete service with convenient location.
I feel like the associates where honest and straightforward with me. I always feel like I’m being scammed when I take my car in, and I couldn’t have felt better about my experience!
I have always taken my vehicles to this particular Midas location. The staff are clearly knowledgeable. They are friendly and professional. I will continue to take my car here for regular maintenance and other service for as long as I live in the area. I recommend this location to people any time they need services for their vehicles.
Hank, Stan and Brenda, treat you just like Family. Great comfort and Trust. Never had an issue. 10 years and counting.
The staff is friendly, honest, and professional.
I have a set of brakes that don't work and the service team worked for over an hour just to find most of the problem. Will have them replaced next Tuesday
I have been going to this Midas exclusively for three years, and I’ve told many people that it’s the best place in town. They regularly have coupons for a $30 oil change, a price you cannot beat. Brenda is always very helpful in explaining everything, and she really knows her stuff. As a young single woman I appreciate that no one at this Midas has ever been condescending to me. They never try to upcharge on anything or get me to have something done that isn’t necessary. Sometimes they’re busy and I have to schedule an oil change a few days out, but I understand that. I trust this Midas and will continue going to them for all my car maintenance needs.
"Once again, I must affirm our neighborhood Midas family.Every winter their most honorable staff come to our yard, retrieve our snow tires, and install them on our vehicle returning the warm weather tires back to our yard. As 'seniors' this task would be fa"
I like being able to make an appointment online. Also, I like the convenience of being able to drop my car off and pick it up when the work is done. They do a great job and I'll continue to be a customer.
Too much oil was added to my car
hey thanks so much i really appreciate such attention to detail an friendly understandable communication u rock u rock u rock u rock u rock u rock u all rock u rock u rock u rock u rock u rock u rock u all rocku rock u rock u rock u rock u rock u rock u all rocku rock u rock u rock u rock u rock u rock u all rocku rock u rock u rock u rock u rock u rock u all rocku rock u rock u rock u rock u rock u rock u all rocku rock u rock u rock u rock u rock u rock u all rocku rock u rock u rock u rock u rock u rock u all rocku rock u rock u rock u rock u rock u rock u all rocku rock u rock u rock u rock u rock u rock u all rocku rock u rock u rock u rock u rock u rock u all rocku rock u rock u rock u rock u rock u rock u all rocku rock u rock u rock u rock u rock u rock u all rock
Everyone at Midas helpful and friendly.
"The Team at Midas, takes great care of their clients and their vehicles. Always feel like a valuable customer! I recommend them to anyone needing any kind of vehicle service."
"This is one of the best businesses in town. We have been coming here for over ten years now and will continue to do so, even though we have relocated to Plains. Their work is superb, their services are excellent and the people who work here are some of t"
"These guys got me in, did the work they said they were going to do, and sent me on my way. I had no other expectation"
"I had an oil change and tire rotation done in less than an hour. Although, there had been a price increase since I made my appointment, my quoted price was honored. I was very happy with the service."
Having received an offer from you to do an oil change for 24.99 ( before the 4th of July ) .... I was disappointed not to receive this offer when the bill was presented to me. The work you did do was fine ..... relatively quick ---- certainly efficient in
"I came in with a list of potential exhaust and shock issues and expected I might need expensive fixes. But a kind mechanic checked everything out and gave me honest feedback, not pressuring me to buy parts and labor that were not yet necessary. For this h"
"The folks at this shop, Hank, Stan, Brenda, etc are all professional and the service is excellent. I have had numerous cars serviced here and will continue to do so. Thanks"
The owner Hank and manager Stan are two of the BEST business people I have come to know over the course of my 65 years.They tell you what is required and what the cost is up front.I have a 1997 GMC C1500 which required extensive brake (master cylinder) rep
"There are plenty of options in town, but I?ve tried them and this Midas is the best! I?m going to keep bringing my Toyota to this Midas. I?m so happy with how helpful and professional and courteous they are. Great place! "
Got an oil change before I drove to Utah. Checked my oil level the morning after my oil change and the level was at the bottom of the dip stick. Been coming here for years..bummed!
"Our last vaca was a bit risky for a couple who have been aging for a while, or longer. My husband was recovering from a stroke and we had only used our 22? camper for a few, short weekends, but I planned a trip to WA with frequent stops for scenery and ti"
Been going to Midas for years. Always polite and professional. Had a noise coming from rear end of my car and they determined I need a new rear end. YAY!! I am glad they do their inspections and are very thorough. Awesome Customer Service.
"They did a great job! They were on time, took exactly as long as they said they would, gave the price upfront and no surprises. So happy to have great service:)"
I have been going there for many years and always received excellent service. They are like family to me.
Oil change tire rotation fine, I replaced air filter and cabin filter myself.
I have used Midas a few times and always friendly staff and they call me before doing anything additional. They send out coupons that keep the price for oil change reasonable.
The shop was a little bit slower today. Almost 2 hrs for an oil change, tire rotation, and flat repair. Low tire pressure light on dash came on within 10 minutes after leaving shop. Had to return 2 days later for tire pressures rechecked
Excellent, friendly service. They do all my car service and have for years.
This was my first visit to the Missoula location I was very pleased with the service they were very friendly and the price was just right for my budget I will definitely be going back.
Midas takes care of both of my vehicles automotive needs and has for many years. I trust them completely. They take very good care of me.
"Midas always does a great job with my car. They got me right in, it was fast and convenient. They gave me a ride to and from work and had my car done within 3 hours for a tire changeover and oil change. I like their reliability and peace of mind I get k"
"My only complaint was I did not know it would take so long as I had to sit and wait,Brenda was great. She helped me with a rebate.The staff were nice and I am happy with my new tires.Thanks! Kathy Y "
I had a new exhaust put on and it sounds fantastic no leaks great job.
Thank you for the awesome job you did on my Trail Blazer
"Hank at Midas in Missoula is great. He treated us very well, helped us out of a huge bind and was able to keep the repair costs within our budget. If you need your vehicle fixed I would whole heatedly recommend going to Midas on Orange. "
"Been using MIdas for all our vehicle needs, including a foreign car. They take great care of all our vehicles, answer any and all concerns or questions, give excellent comparisons when choosing things based on how you use your vehicle, etc. My truck (7 y"
"I had an all-wheel alignment and oil change completed. Great prices for each, but after the alignment my steering wheel is no longer horizontal to the steering column. It's not a safety issue, however, it is annoying."
"A friend of mine, who's had a long-time relationship with this local shop, suggested I get my all-wheel alignment done here. The work was done quickly and my coupon for an oil change was heartily accepted. My only problem is since the ""alignment"", my steer"
As always they did an excellent job work was done exactly as I asked thank you very much sincerely John Calkins
2 hours for a tire repair, not worth it
i took my dodge ram in to have new wheels and tires installed on my truck few mos ago just recently started having alot of issues with my front end and found out that when they install the fromt tires they put one on backwards now my truck bounces up and d
kept me informed as to what was going on.
I have had my car in there for some work they were so nice and clean in the waiting area I will go to all the time
The guys got me in and out in less than an hour. always friendly and straight forward.
I surprised them with a 30 years old stretch limo... And they worked on it for a whole week! They are the best.
"Hank and his crew are the best. Honest , fun to talk to and they always do a good job."
"Midas was fantastic in taking our car in and diagnosing the problem, they had us up and running the next day. The staff is very knowledgeable and friendly, they make sure you are satisified with all the service done on your car."
"We?ve trusted our cars to this shop for years, have recommended to others, and will continue to do so. Always look forward to seeing Hank, Brenda, and Stan! "
They were so good and nice
They were so good and nice
Work and workers are excellent
I often recommend Midas to friends and family. They do great work on all my vehicles.
"The service was outstanding, and the personnel were friendly and informative. I highly recommend Midas. This was my first time doing business with them, and it will definitely not be my last!"
Tire rotation and courtesy check part ofOil change
For years I took my vehicles to Hank and the guys at Midas in Missoula but when I got my new truck I thought I?d have it serviced at the dealer. That didn?t last long! I?m back with the guys that I trust at Midas!
We have had a relationship with the 'Midasfamily' for many years ? thanks so much for your quality of service
"Courteous, complete service and exam."
"Fast, courteous, and thorough service!!!!!!"
"I trust this Midas Shop implicitly, partly because my son-in-law went to college with and was a friend of the owner's son. He said that the owner is trustworthy and I've found no reason to doubt that after 2 years of going there. As a widow, I've also reli"
Great service as always!! Hank and his team are great always make you feel like family!! Thanks for a job well done!
Excellent service! Great and courteous staff. Will make this my home shop.
Great Service! Just moved to Montana and feel I have found a reliable shop.
Always friendly and great service!
Great fast friendly service. Got me in and out very quickly. Thanks.
"Midas on Orange. Excellent service, called with a truck problem they got us in and had it fixed in less than an hr!"
"Scheduled an appointment, took a little over an hour"
"guys helped me out, saved me a lot of money vs other shops in all honesty. "
I appreciate the team there.
Excellent service. Sevice manager and owner were helpfull in getting my car troubles resolved. I am completely satisfied with the work that was done on my vehicle. Thank you!
"This Midas team is actually in our neighborhood and treats us like members of the family. They are kind , considerate and will most often go the 'extra mile' if necessary. Even when we're traveling away from home, perhaps in another state, this Missoula te"
"Great staff, friendly and courteous. "
"Very friendly, great service"
Everyone is always very helpful get you in quick and they always take the time to explain everything that was done. Hank and Brenda are the best!!
It was great the guys at Midas know what they are doing... it was pricey but worth it
"Purchased new tires and asked to check out a couple of concerns. The thoroughness of the process used by the office and mechanical staff to evaluate the concerns was superior. Accurately identified problems, solution, cost and how long it would take to rep"
The staff at Midas are friendly and fantastic!
"Great service and friendly staff* I would highly recommend this shop for any care repairs. Honest, dependable, and knowledgeable. Fair priced on service*"
