Professional and polite manager
I got a quick appointment and was serviced quickly.
Because Mike was very cool and friendly, he's very professional and very nice easy to talk to
Carlos went the extra mile to fix a power steering pump
Midas is affordable and the staff at this location is very friendly and professional.
Because they were honest and reliable and something I didn’t think I would get they were able to pull through and called me back and said that I could get it fixed
All expectations were met!
Quick check in. Did eat they were asked to work on in the car.
Ed fox really helpedMe out
Ed and his team at Kenvil Midas are top notch. Easy to schedule. He is very accomadating and keeps you in the loop of the progress on your repair
The people were excellent told me exactly how long and what had 2 b don
The expertise of manager Ed and mechanic Ronald was excellent. Their explanation of what was happening to my car was easy to understand.
Looking for oil change close to home that was efficient, quick and didn’t break the bank. This Midas location fit the bill!
I always bring my vehicles to this location for reliable & speedy service. The manager, Ed, is always very clear, friendly, & helpful.
Upfront pricing, knowledgeable staff, made me feel comfortable
Communicated issues well and provided feedback on what steps to take next! Gave me the best options for me especially since I was on a budget. Also was able to explain any problems to me in layman terms which was helpful! Work does done in a timely manner as well!
All of the issues that required repair and/or replacement were clearly explained by the store manager, who also kindly offered to have my car delivered to my home by one of the workers when a ride for me to get there to pick it up was not available at the time.
If a part is broken when the company should cover the cost if a mechanical error #2 if it's broken because of tiredness or ages talk to the Customer about the price give a little information before you place the order Cause you don't know the Customer can afford it at the moment.
Kyle the manager and Ronald the technician were very professional and communicated very well from the time of drop off to picking up . First time using Midas and we will be back for all our services
Ed and his crew are true professionals. Keeps you updated on the progress of the work being done. Easy to schedule an appointment.
It took 4 and a half hours to change four spark plugs. Never got updates until I asked. If I knew it would have taken so long I would have left but was told it would be a couple hours so I waited. I understand there are many different vehicles and certain ones are harder to change than others. Doesn’t change the fact it took way too long. I brought ithe car to a professional because it would have taken me a long time to do. Didn’t realize it would be the same time as a pro.
Quick appointment, professional service,Easy to get to and completed work quickly.Reasonable pricing and friendly service.
Ed. Is the reason he is great!
To no fault of their own they were unable to complete the job
I am new to the area and this is the third time bringing my vehicle in for service. Scheduling an appointment is very easy and I am very pleased with the customer service. I will continue to bring my car to this location for service.
Ease of scheduling, understanding my problem with my car, friendliness of the person taking my information. And keeping me informed about my car
They came to me saying my oil drain plug was stripped which the only way it gets stripped is if you strip it. Then they wanted me to pay for a new one which I refused. I had missing air caps on my tires. They said they wouldn't rotate my tires which I was ok with but they did in fact rotate. They also drained my oil and didn’t have my oil in stock so I had to wait for them to get more. This was just the last visit but previous visits the same kind of issues occurred. And since I’ve got my car I’ve only brought it to Midas so it can’t be any other place causing the issues.
The manager, Ed. was personable, kind, and very informative concerning the repairs needed and cost of the service. Communications were also prompt and relected the Midas personnel's concern for the clients. Would have no problem recommending Midas to friends and relatives.
Very Profesional and friendly, was able to take in the car right away and work was done in a timely maner
Easy to schedule my oil change. Manager, Ed, was very pleasant and knowledgeable . Service was great. I would highly recommend Midas!
I got what I needed in a timely manner.
Ed was great. Up front about pricing. Friendly demanor. Helpful about potential new tires (I asked. He didn’t try to upsell me).
From start to finish the manger kept me informed and the work was top notch .
ED provided excellent service and accommodated my needs completely
Eddie was super nice only thing is he I was expecting to pay $60 not $75. but all good.
My oil change was fast. The manager explained everything to me that was wrong and what needed to be fixed asap. Was very nice and explained everything very clearly
Easy experience with my car getting an oil change. The mechanic also saw one of my shocks were leaking. They seem very knowledgeable!
Very professional employees and management. Price was excellent
Kyle Harkins was polite, curtious and informative to all the customers, in the waiting room, I watched as he helped many customers and some with difficult decisions on spending much more than anticipated, Inliked how he signed up a customer for store credit services. My service was simple and handled professionally.
Always very professional service
Because they asked me how long ago I have a oil change because the bolt adjustment very bad come down my last 3 oil change done at this location
Mona and Ed are fantastic. I would highly recommend them to all my friends and family
The Midas mechanic was able to diagnose and remedy the vibration issue at highway speed after the Mazda service dept. was unable to help me.
Needed a tire fixed and they took care of it right away Fair price,fast service very friendly
It was easy to schedule an appointment and the wait was not long at all.
Ed at the desk was friendly, knowledgeable and explained everything in detail.
Friendly, knowledgeable and very clear communication with customers
I was over charged. The service was not completed at previous midas place at rockaway, nj. Will you believe, I spent at least 1500$ in last one and half years for only break repairs. Somewhere, somebody cheated me by taking money and not replacing parts.
Wonderful front desk staff
Kenvil Midas has already been recommended to my sister, who lives local.
I stopped by with a question and was not expecting to have the service done within 2 hours. This was a surprise for my mom because her car had a busted exhaust pipe and the sound was awful.
Ed and his team at Kenvil Midas are great. Easy to deal with. Explains everything.
Ed at the Kenvil Midas is the reason I chose Midas to repair the exhaust on my 2009 Acura MDX. Ed completed a difficult job in a timely and cost-effective way. I will definitely use Ed for future repairs.
The manager Ed was very friendly, explained everything to me. My car was taken care of on time and kept clean. Definitely will be going back for my car needs.
Ed and Melissa are very friendly and knowledgeable. They are easy to deal with. They are honest and do not do pressure sales.
Ed knew exactly what the problem was and immediately ordered the new gas cap and sent one of his associates to pick it up. When it arrived he installed it and I was on my way in less than an hour.
Price felt high. Would need to shop around next time. Labor cost were surprisingly high for a brake job.
Ed at the Kenvil location was very friendly and accommodating.
Ed and Samantha were both knowledgeable and professional while explaining all my service options.
Everyone was very kind and explained everything clearly
Easy to make appointment and didn’t have to wait long
friendly customer service, reasonable price when coupon applied, clean waiting room, able to book online
I visited the Kenvil location because I trust the manager of that specific location and I appreciate the service I am provided, Iam very satisfied. I cannot speak to other Midas locations.
Friendly and trustworthy which is hard to find these days!
Just tired of reserching prices only to get there and they add a undefined fee, and never even try to explain it. They quote the price and then without a word add a fee.
The service person was courteous and competent. Will use this Midas for future service.
The friendliness of the staffThey kept me informed of the work being doneThe quickness of the visit - They said it would take 20 minutes and it did!
We have used this location for years, the staff is very friendly and knowledgeable. Always willing to answer questions and help us out.
Ed went out of his way to find the best deal on tires and brakes for my Jeep. He was very upfront and honest. I highly recommend this Midas!!
Quality of work. Very friendly reception and total experience while I waited.
Ed is great person the lady’s were excellent l love going there good service good people
Always honest and trustworthy.
Both employees I worked with directly were so friendly and helpful. They were honest and gave me the best deals possible! Would highly recommend everyone to this location!
Ed Fox, the store manager, was the friendliest mechanic I’ve experienced. I was having a hard time finding somewhere that I could afford to get my muffler fixed, and Ed not only fixed it in the most timely manor, but he also took a chunk of the cost off for me. 10/10 would recommend and will for sure be returning to this location.
This is my second time to Midas. Both times I was a walk in and helped so quickly. The men who waited on me were so nice and sociable while I waited. I was so pleased with the help I had on my two visits and will definitely use Midas again and recommend them to everyone.
Great service. My car sounds grest!!
Easy to schedule, convenient location and friendly associates.
Booked appointment easily on line. Got a phone call back in less than 30 minutes. Technician explained other ways to solve my problem
Very clear about pricking and service. Very friendly staff
I scheduled the appointment for when I wanted. They were ready for me when I got there. I asked some questions on past services which were answered. I left happy.
My whole experience, soup to nuts was satisfying.The place was clean . The device was good.They even got the alignment that they did to my 21 year old truck back to it's original factory settings.Good job.
had a nail in one tire, no appointment was necessary. they took me right in. plugged the tire. back on the road again. Thank you Midas.
The store manager clearly likes to screw over young girls who are getting their cars serviced with the amount he charges or thinks it’s ok to charge. Not the most friendly person and definitely does not respect first responders.
Great staff.. fast service, professional very happy
Ed was great. Communication was outstanding
Customer service was very nice and detailed.
Ed is always a great professional to deal with
Everyone was so very helpful and knowledgeable
GREAT service! Trust this place 100%!
Ed, the manager was very accomodating and explained everything in detail so I could understand. Service was very good.
super friendly employees and great service !
Kyle understood that I have spent a lot of money with them on this vehicle and worked with me
Great value. Knowledgeable staff.
Kyle did an excellent job from start to finish.
Always great friendly service you can trust. Rick is great.
Called to get an estimate on front brake job on a Nissan Altima. Guy couldn't give it to me over the phone (I Know why now), said I needed to make an appointment and come in...made me wait while he finished up what sounded like a personal call, tries to upsell me on changing my brake fluid, then gives me a ~$800 estimate!! WHAT??? I never paid more than $500 for a brake job in my life. Says it's a "worse case" scenario...uh, yeah heard that before, would have been actually $790 I bet. Get outta here.
40 dollars more then the last time
The representatives at the Kenvil location were extremely friendly and helpful. They offered multiple different services along with what I needed but weren’t pushy when declined.
Friendly and professional associates. Convenient Location. Less expensive then the dealership
Good price Very fast work. Good explanation of what repairs and why they were need.
Nice employees & they do a good job.
Unprofessional, quoted me at 4 x the price of other shops. Explained stuff was wrong with my car when it wasn’t trying to get extra money from me. I am SOOOOO ANGRY with this experience and I’ll be writing to corporate about it
price went up $30 from the last oil change
The guy at the counter went over every detail with me. How much everything will cost and even said there were other problems with my car, I went in for brakes/ rotors.
The manager was extremely helpful in locating the needed part and continually followed up to make me aware of when the repair could be completed. He was very professional and a pleasure to work with.
The customer service was outstanding. the staff were very friendly and knowledgeable. It was a pleasure.
I had coupon for $24.99 but paid $60+
Very friendly service from people you can trust.
They are always accommodating to my schedule and explain the issues with my car
You broke my passenger side mirror and said you would replace it and never did. How would you rate that
It was easy to set up an appointment and everything was communicated clearly.
First told they could not do my service on the day I brought my car in! Then said they could get my muffler n do it that day which I was happy about! Gave me a price and started the job! Half way through Ed tells me that the only muffler he was able to get did not come with the tail pipe and he could get the tail pipe but it would be 100.00 more!☹️ Well I was not happy about that and was mislead by him telling me they could get the muffler with the tail pipe attached and giving me one price and then after I’m there about 45 minutes thinking all is good he then tells me that he couldn’t get that muffler and the only one he could get dosent come with the tailpipe and it would be about 100.00 more!! He finished the job and I was very upset about the way it all happened! He should have been honest and told me in the first place that he couldn’t get that muffler with the tailpipe and then after the fact couldn’t!! He should have at least honored the price he first gave me! I was very displeased and would think twice before going back and wouldn’t recommend!
Friendly service conveniently located close to home. I received a coupon in the mail for a free oil change and it was absolutely FREE!
I saw this location had good reviews and they were right! Ed was so nice and thorough in explaining the problems my vehicle had and they helped me fix someone else's previous screwup which was very much appreciated. I will be recommending this location to anyone I can! Thanks Ed!
A nicer out door area to wait would be nice
Ed and his team are always friendly, explain all the repairs to me, and have it done in the timeframe they tell me. I bring three different vehicles to this location and I’m very satisfied.
Everything was done on time and a reasonable price
Kia dealership failed to service my vehicle TWICE! so I came to midas, recommended by JLL tech that gets his van serviced here in kenvil, spoke highly of Ed. Your crew took my car right away and promptly returned,, fully service ld and inspected as agreed upon. Kia has failed to do that the last 2 service dates of my vehicle and left me without a car& with major safety issues. I was so pleased and relieved to have this service go perfectly well , as customer service should be, again I can't thank kenvil midas enough. Will be doing business with them going forward!
I had a power steering leak or possibly pump failure come up without warning. I brought the vehicle in on a Saturday morning, fully expecting they wouldn't get to it until Monday, which was fine. Instead, the problem was diagnosed, repaired, and ready in just 5 hours.
Making an appointment was easy and straightforward I was able to get my car in within a week. I stayed and waited for my car, I originally went for an oil change but Midas found my tires cracked, and my battery was almost dead. Even though the bill was not pretty Midas helped me possibly avoid a really bad situation
Credit card machine wasn’t working, still waiting for email for the receipt for service.
I truly appreciated the service, speed and professionalism of the owner and staff that made the repairs.
Great check in. I waited maybe an hour for an oil change. Customer service was nice and friendly. They vacuumed since the last time I was there, so it was a much better experience.
The employee very professional
"Ed runs a tight ship in Kenville. everything went weel but with the tire rotation I wished they checked the amount of air in each tire, they missed that step."
"Throughout the years I've taken my cars in to Kenvil Midas for regular maintenance or repairs, and I've always received great service. If I have an issue with my car I know I can depend on the Techs and Mechanics at Kenvil Midas. "
This would probably be taken down by the company because of it's negative review. They probably only post positive reviews so they can give their customers a false image and generate more business. Here goes nothing On July 31 I took my my wife's car for a
"Nice people, good service!Recommend!"
"Everything was perfect. Service (Oil Change & Tire Rotation) was half the cost than the other 4 places I contacted. Ed was very friendly, helpful, and most importantly, genuine & honest. Whole process was super fast and easy. Highly Recommended. Good "
Ed was courteous and finished a job in time he had promised.
"Had a great experience here. Very efficient place, friendly and professional. "
We appreciated the above and beyond assessment that was done on our vehicle. We did not feel pressured nor obligated to do any of the services. They listened well to my requests.
Ed was a huge help! I went in for an oil change and he gave me a detailed printout of what else needed to be done. When I brought my car back he took the time to explain everything in great detail so that I felt comfortable with the work being done. Th
They were great, friendly, efficient and reasonably priced. I'm very happy with the service they provided.
customer service was excellent would recommend it to my friends and family
"Had whole calipers changed year past warranty., Ed put new front calipers for free, just charged me 1 hr labor. Asked Ed if he?s giving me a different brand calipers and said we?ve been using that brand and at times we get a defective parts which I can und"
Reliable. Been going for twenty years.
Been going here 20 years. They are straight and to the point.
Fast and complete service
Thank you for being professional with a personal touch.
Ed Fox Service Manager told me that my GMC XUV had a hole in the frame that was big as his fist. Said I could not drive it because it was not safe to even drive home and he would take it to the junk yard. He ask if I would sell it to him for $100.00. I to
Brought my car in because there was a hole near the muffler. They checked it out and showed me what needed to be repaired. Welding completed and they also gave me an estimate if I wanted to totally replace pipe. Quick and easy. Cost reasonable.
"Great shop with great workers, very friendly."
I went to Midas for an oil change and Ed and the workers were extremely nice. I waited for the car and it was done quickly and professionally. I will definitely be going back for my next oil change.
"Went to the Kenvil Midas for routine maintenance and was very pleased with the services. Staff followed CDC guidelines but more importantly prompt, professional and fair priced car AND customer care. Would highly recommend. August 2020"
"Went in last minute for a visit/synthetic oil change. Shop was closing within the hour but the tech managed to squeeze me in. With over 20 years experience, I knew I was in good hands with ed. He promptly ****** me in, got me back on the road and was court"
"My first time at the Midas in Kenvill. Friendly manager, responsive follow-up call and quick service. I?ll bring the rest of my cars here now. Thanks"
Ed Fox we are so grateful for your honest opinion and job well done. We can?t thank you enough. We will be bringing our other cars in for service at this Kenvil branch. If your in need of car repair talk to Ed Fox. Thanks so much .
"Had my vehicle serviced today. I had brakes, alignment and new tires put on. These guys were knowledgeable, helpful, friendly and reasonably priced!! Excellent service "
Dropped off my car to get an oil change and have the breaks looked at. Ed went above and beyond to get me the best rate and gave me a coupon to lower the final cost. Great customer service!
Fit me in on short notice and found a problem, which when solved - saved me the expense of a full brake job.
have done my service many times without appointment. great job and waited about an hour each time. new manager is great.
"Needed quick repair. Once again Midas came through. Having worked with Ed for many years, he once again exceeded my expectations."
"Replaced a 13 YO muffler and found/fixed a broken strut - that's it, didn't push a lot of unnecessary stuff. The owner said ""We're in this for the long term and you do this by treating people fairly"". I think you can trust these guys."
"Thanks Ed, your service is great. You took care of the problem with our tire. Customer service is just as important as a job well done. If we have anymore problems you will be the person we call. Again good job."
Excellent service and great customer service
Ed and his crew reviewed the problem I was having and corrected it at a very reasonable cost. I was impressed by the way they took the time to clearly defined the problem.
Ed and his team did a great as they always do.Sylvia
Midas is always reliable. I stopped by early on a Saturday for an oil change, but they were already fully booked for the day. However, Ed was so kind to sneak me into his busy schedule, and 45 minutes later I was already on my way! Great service, I will be going back for sure.
Excellent service will be returning for future service
Fast efficient would reccomend
Excellent service. Highly recommended!
Great service very thing was done correctly. Five Stars
"Good and fast service. However, the mileage is wrong that you wrote on this emailAlso, the price was a little high."
They did a great job and are very friendly.
"I received excellent service in a friendly environment. My car was serviced while I waited and I was told exactly what needed to be done and the cost before any work was done. After I OK'd the work, it was done quickly and I was back on the road in le"
Very professional & knowledgable staff answered my numerous questions with patience & sound advice. I would highly recommend Midas to others without reservation.
Ed was super friendly and got an oil change done right away for me.
I had some brake issues and the person who answer the phone told me to bring the car in so he could look @ it. He gave me a wealth of information and explained everything. The price was also pretty good too. Thanks Midas
Ed of Midas and his team took good care of me. They worked after hours to fix the issue with my car. Ed was professional and explained the issues with my car when he fixed them. For brakes and other issues I would strongly recommend Ed and his team.
"BEEN A CUSTOMER WITH MIDAS WITH HAL,FOR OVER 20 YEARS, IN KENVIL, ED IS MANAGER NOW, I GIVE ED 5 STARS, I WILL BE COMING BACK, BECAUSE OF ED SERVICE.I HAVE A 7 YEAR SILVER WARRANT ON MYJEEP, I CAN GO TO ANY SERVICE PLACE.IT WILL BE MIDAS. I HOPE ED STAYS"
Bryan was great. No issues.
They reviewed what was wrong with my exhaust system and told me what I needed to have replaced. The work was completed and at the last minute some additional work that was required which was not expected but covered under the originally quoted price.
Received fair estimate and quick turnaround time
Back for new exhaust after 2 years...... was told by Owner / Manager that the after market parts he buys do not last longer than that? Why wouldn?t the customers be aware that they were purchasing these products?
My Escape required an alternator and I was told I cold leave it there that evening for them to complete the next day. The alternator was replaced as well as a battery and working quite well.
We have been taking our Cars there for years and I know we can trust my desk to do our work. I always gave us a quote and it was under the price he originally gave us.
Replacement was inevitable but as always cheaper than originally thought.
The price given at first was more than what was finally charged.
The truck was able to have all this work done in less than a day.
I was able to drop the car off the night before. Hal at Midas Said he would be able to complete the work required in one day, and he did.
"Always courteous, the van was repaired quickly every time and they have never overcharged me in my opinion."
I forgot to add that the second garage fixed it correctly within 3 hours and MIDAS denied they owed any refund even under the ridiculous circumstances. :( Very unhappy hard working single mom.
"I broke down, over heating on the way to JFK airport just a few miles from this Midas dealer, a friend got my car to them. They had it for the entire 14 days I was gone out of the country. They said it was a faulty thermostat, which I have no idea if it wa"
"Getting your car repaired is like going to the dentist. I cringe. BUT....... I have had only the best experience with Midas in Kenvil NJ. Hal, the owner, is pleasant and courteous. The work he has performed has been spot on and prices are so responsible. "
Great Service Professional Staff Great Prices
Very professional and courteous staff.
Contacted Midas on recommendation that vehicle needed alignment after purchasing new tires. I wanted to have alignment done before traveling long distance within a few days. Al fit me in and performed service same day. Would recommend this Shop as service done correctly and very reasonable
very good service, Hal runs a very good shop
Brought the car in great communication between shop and myself. Job was done in a timely manner and price was great. I will continue to go to this Midas. I felt with Hal he was great with communication.
"I've known Hal for years and have never had a bad experience @ Midas. He is always pleasant, and services are reasonably priced!"
Hal is a business owner of very good integrity. The prices here tend to be very good and the repairs are done in a reasonable amount of time. The Interstate batteries that are sold here are a good deal. After my brake pads and rotors were done by them my c