The technician was very friendly and knowledgeable, he explained everything in detail. It made me feel at ease.
The service team members were quite pleasant to deal with, the person who attended me was really very open, honest, and above board with pricing and repairs.
When I walked in the store manager was calling the friend of a customer who was not really good at understanding English. The friend talked to the customer in Spanish after Chadd explained why he could not service his car. I don’t know many store managers who would take this kind of time.
price, they fulfilled my service request, Corey is a top notch a+ tech he answered my questions , shared his knowledge with me and did i great job he is an honest caring individual
The reception upon entering the office, the person who assisted me, the time it took to complete the services, and the price.
Great all around service and customer care.
Jimmy was awesome and was very helpful and friendly. Great job!
I have come to this shop for almost 5 years. I only trust them with mine or my wife's car. My wife won't let anyone but Corey work on her car.
Josh was very friendly and informative
Competent, courteous, honest service. You can expect my continued loyalty and recommendations to others!!Thanks
Just took slightly longer than expected, but overall, a good experience.
Because the service there is great and my wife and I appreciate it
I scheduled my appointment on Monday for Tuesday and they did not confirm until 1 hour after the scheduled time. Said it would take 2 hours. Total it was there for 6.5 hours. Told them not to do brake flush, they did it anyway. Front brakes and rotors with flush $548 on a 2017 Hyundai Elantra?! I even tried to use a coupon for $20 off and Chad said it was taken off in shop fees. He said before the coupon total was $588? Way too much for a routine brake job, he knew I wanted to know when it was done, said it would be done in an hour, I finally just showed up 2.5 hours later and it was sitting outside. Just not very good overall. Brakes seem good now, foul smell upon braking now hope it's just the new pads and goes away.
Chadd is friendly and knowledgeable. The service provided made a big difference in how my truck drives. It was a costly repair but on or with other providers.
I had control arms and coil-overs replaced (2 visits) on my 1990 Mazda Miata in March. I was happy with how Chad (manager) worked with me to get the work done in a timely fashion and the service overall (the ride is much improved) until I noticed that my steering wheel was off about 30 degrees down on the left from horizontal, which meant the front end wasn't aligned (or wasn't aligned properly) after the coil-overs were installed. I paid 89.99 for the alignment. I used the "contact us" service on your website to explain this issue, and provided my phone number and email address, but have not gotten a response. I will not be able to take my vehicle back to have the alignment done because I had it shipped to Maui the day after I had the service done at Midas, so I was asking for reimbursement for the charge. Time differences and my work schedule make it difficult to call Chad. That is why I contacted you via website. I cannot find a Midas location on Maui or i would see if they could do the alignment no charge. Please response. Thanks, Chris Overbaugh
Nothing is perfect, the service that I received was definitely high on my list though.
Josh was efficient polite made appt same day.
The new manager is great he has really good customer service skills and had no problem showing me my worn out old parts. I would have no problem sending someone there for service.
"I did not have an appointment and just did a walk in. I was able to get my car serviced really quickly. I was there less than a half an hour, and they completed my synthetic oil change along with courtesy inspection and tire rotation. The customer service "
"I came in, I was helped right away, took in my vehicle & told me what the problem was, they fixed it? The wait was minimal & I was on my way.Thanx Midas AAA***"
The store manager Charles was very informative and helpful would definitely recommend anyone to this location
Great service and advice from crew at Midas.
I?ve been bringing my car in to Midas for almost a year now. I have a very old Lexus ES 300 and they always tell me what safety feature should be fixed because that?s all I am willing to pay since the car is so old. Carl is always so nice and honest. They
Not really happy withe manager.he lacks customer service
Very helpful always honest
Excellent customer service. Will be back again.
Went in to get battery changed they realized I had the wrong battery they went out of their way to get me the right one without charging me extra money. Great guyz
"After 30 years of living in Las Vegas I've finally found an HONEST auto repair. Charles Salamone, the manager is so honest and friendly. I will be bringing my car there from now on. Can't say enough great things about this establishment. Thank you."
Great experience as always! They were ready for me when i arrived for my appointment. And i was on my way within the time frame they advised. Detailed report of the service performed and recommendation of what to keep an eye on for future service. Than
Staff was super fast and professional.
"I brought my old Civic in when my check engine light came on. I requested the basic oil change and check-up including running the codes on my check engine light. In a timely manner, they reached out to me to inform me the oil change was complete. I had a f"
Went above and Beyond my expectations! I will continue using Midas!
Midas as always is pretty good when it comes to keeping my vehicle up to date on maintenance.
I think the service was fine but over priced. It cost me more to get an oil change at Midas than I would pay for 3 at the dealer.
I received confirmation my appointment was at 5:30 (via phone and email). When I showed up at 5:15 was told the appointment was wrong and they don?t take anyone after 5. I showed him my confirmation and his response was ?my coworker messed up? and begrud
"Over $4,000.00 later for a transmission replacement and the mechanics at this shop couldn?t even replace the coolant cap or properly secure the skid guard (it came lose while I was on I-15 the same day out of the shop). They wouldn?t know quality control i"
Done on time as promised guys were great explained repairs very satisfied.
I love this location. I have been to others but none compare to the outstanding service I receive from here. Always willing to help in a friendly manner! Willing to explain every part of what needs to be done for my car to work best.
Excellent service. Brake mechanic did a excellent job on my brakes.
Came in to have my oil changed and tires rotated on Saturday. Soon after I drove off my tire light came on. I went back a second time to let them know. They then put air in my tires and told me the light would come off 15-20min. Light didn?t come off. I we
Always great customer service. Cars is running like a champ!
"You know when you find a place where you just connect and you return even if it?s out of your way? For me, this is one of those places. They are honest in their diagnosis and repairs. Sure they could have charged me to do things that aren?t necessary like "
The best service I've ever had done on a car!
thank you! I did come by the following week and got my other vehicle tires rotated.
"after oil change had to bring back next day, leaking or poor clean up"
"The location is very convenient for me however, I may not return because the person who runs the desk (Charles) is not friendly at all. My most recent visit is not the first time that customers (including myself) have entered the main lobby area, stood fac"
"Made an appointment for 9:30 just to come back to check the progress, and see my car still sitting there untouched. Went inside to see what?s going on and all the guy said is sorry I only have one mechanic, and this guys appointment was at 8. So why schedu"
The guys at this shop always take the best care of me and my car. They work with me and make it as smooth of an experience as possible. I brought in my girlfriends car for a few reasons and had a very expensive estimate for what needs work. They made sure
They always give me a good customer service and they always take good care of my car.
I came in to get my car repaired for a few minor things like an oil change, shift linkage, transmission pan and o2 sensor. But end up with a car with a ruined none working transmisson. District manager wasn't even willing to provide me with a huge discount for the inconvenience. However the asst manager was very hepful and made the best efforts with small percentage discounts he could offer. However I'm getting my car worked at another shop but without transportation for over a week.
Bunch of crooks - this Midas shops. They always try to upsell brake services by saying that rotors needs to be replaced even though at first has agreed that the rotors can be machined.
"Got in on time, friendly service and price was what was quoted. "
"I always get great service at this Midas ( windmill & Pecos). The tech does a great job on the inspection, the advisor explains needed repairs and provides an estimate. "
"As always, an excellent service experience and very helpful attendant at the front desk. Highly recommend the Pecos/Windmill shop. "
"Had a brake leak that was diagnosed incorrectly by the Hyundai dealer. Jim and his team correctly found the problem, fixed it perfectly and at a much lower price than the Dealer quoted. Their service and attitude is excellent and I would highly recommend t"
Took my car in for it scheduled oil change. Great service as always.
In and out as promised I had an appointment good service!
Great customer service everything went smooth good job
"I have been coming to this Midas for years. I always have been treated great. The service is always fast, and the price has been fair. They are honest about the repairs needed for my car."
"This is my preference for maintenance on my car. The guys are all friendly, and they do the job fast"
Friendly no bull service. Techs were friendly and communicated well on issues and what was necessary now and what could wait made for easy decision on what to have done.
"Code came right back on p2a00, also over charged for labor and job wasn?t done right. They didn?t check the car just put to o2 and cleared the code. Didn?t mke sure that was the problem and checked to code. Now I have to put for more repairs "
"In and out in under 30 mins for an oil change. No hidden fees, no up charges. Just good work."
Great service as always. Jimmy and Cory are the bomb!
" As usual, everyone was polite and helpful. Made an appointment at 4 o?clock, got there a few minutes early and they took it right in and had it out before I knew it. I love this place. "
"I made appointment for tire rotation. Was quoted a price, but when I arrived at the shop, I was told they do not charge for tire rotation!!! I couldn?t believe it, a job performed with no charge. Great service staff and a nicely air conditioned waiting r"
"Always a pleasure to bring my truck to these guys. Fantastic customer service. They are friendly, courteous and accommodating. Bring your vehicle here - you won?t be disappointed. "
"The whole team is great by providing an excellent service, especially the manager cause he went above and beyond to help us out with our car willing to help his team to get the job done10 ?? to all of them and keep up the excellent work"
"Took my CTS to get work on power steering done and was impressed...1/2 the cost of other shops estimates and while waiting watched and these guys with other customers. They were honest, professional and VERY helpful. I have been in town for 30 yrs and lik"
Good service! Very professional and courteous technicians rating of 5
"The whole team is great by providing an excellent service, especially the manager cause he went above and beyond to help us out with our car willing to help his team to get the job done10 ?? to all of them and keep up the excellent work"
"Stopped in for an oil change. Worked me into a busy schedule without making me feel like an imposition. Jim gave me every impression that it was absolutely a pleasure to assist and earn my business. While waiting, I had an opportunity to speak with Clay. W"
Always good service Oil and filter change - rotate tries and check pressure!
"Fast, efficient, kind, honest and doesn?t try to sell or repair what isn?t unnecessary. Carl Sheppard, thanks for all the work you?ve done to get my Impala purring again like new. Will definitely be back in the future. Just not anytime soon, thanks to you "
Excellent service. Appreciate being able to make an appointment for oil change.
They did a great job. was in and out. I appreciated Will at the front counter.
Very professional team. Quick and courteous.
"Thanks for fixing my tire A*Aron. It has been a headache for over a month, but the repair was quick, and all service representatives were friendly, and professional. "
"The staff was great, service was awesome.."
Great Service along with professional staff. Thanks
Carl Sheppard and crew were Awesome in finding out the problems with my vehicles and getting the repairs done quickly. Thank you!! Both vehicles run great now.
"The last time I had this Caddy in, I was told it would be $1800 to repair oil leaks, When my nephew brought it in for an oil change they told him it was a loose oil filter and plug. No charge. They did not ***** HIM on the brakes...just put on new pads."
Great service! Thank you Midas!
Great customer service and always friendly staff. I will be taking all my vehicles here!
Great service great customer care
"Oil leak was so bad, manager, Jimmy, decided to steam off the engine and put dye in the oil so he could find all the leaks. Brilliant! Coming back next week for the repairs. "
They got us in and out within time frame promised. Didnt overcharge for things we didnt need. Manager Jimmy was very nice and respectful!
"Nicest bunch around, always treat me great"
Great job! Jimmy the manager is the bomb! So are all the technicians they have.
Went for a brake job with a groupon. They not only did not complete all of the work but only honor a portion of the groupon price and would not give me my keys until I paid them the difference.
The crew here always does a great job.
Excellent service. Thank you Brian for your kindness and honesty. Fast service and I felt comfortable and not ripped off. I have been here twice. Looks like I found a safe mechanic.
"The best thing an auto shop can do for me, is make me feel comfortable and satisfied about spending my time and money. First, this location seemed to be the only one willing to be accommodating the manager at the desk was beyond friendly, even at the end "
Needed new tires immediately before the holiday. Midas provided immediate response with a very competitive price for good quality tires. The service was professional and friendly. The facility was warm and comfortable. There were no crowds because most w
I?ve been to this same location multiple times and have always had a great experience. The staff is honest and knowledgeable. I won?t go anywhere else
Great Shop! Absolutely love Robert!
"I am really pleased with the overall service. Always pleased with the quality and fair price. Ty, D.Sheets"
I have brought 2 cars in a total of 4 times and I made appointment and was out the door all four times quickly and service was top notch .
Fast and efficient and Robert is the BEST!
Rob and his crew are friendly professional and tells you what's right and not what you want to hear. I'll continue to take both my cars there to get serviced
I have been taking my car to Midas for at least 7 years. That alone says a lot. Finding a great place to take your vehicle is like finding a good doctor or dentist. You want someone who will confidently solve your problem. I recently had an issue with my v
"Went in to have my muffler replaced, they didn't have the one I wanted in stock, so I settled for a different one. What they put on was a ""universal muffler"", which was not too bad. It was the welding that attached the muffler that was my concern. It looke"
They did the job professionally
They solve the problem in a very professional way
They solve the problem in a very professional way
"I was visiting Las Vegas from Colorado and had a problem with my lights (turn signals, brake lights, hazards, etc.). I had called the Honda dealer and they didn't have a clue what the problem could be. The guys at the automotive store up the street from M"
I went into midas to have my brake pads replaced after the Henderson Nissan Dealership told me they were in need of immediate replacement.After inspection I was told by Midas technicians that the brakes were absolutely fine and it would be a waste of money
"I went to have my car checked for the Check Engine light being on. My car is an older 1997 Ford Escort. It needed a lot of work. It need brakes, a radiator, belts & a tune-up. I didn't have the funds available to fix it so Dan got me signed up for their ""C"
"I have had my Jeep in to this Midas Shop a couple of times now. The service is truly fantastic. The manager Dan & his crew are great. This is the best shop I have ever been to. I got fast, friendly service with people I now totally trust completely. I was "
No we would not return and would not recomend them to anyone. The employees at this locations lie and try and sell services that are not needed. Matt especially should not only be ashamed but should be fired. We are retired military and to be treated t
