Be more specific when researching parts availability and pricing.
I always have my car serviced at this location because I trust them to do a good job. At this visit, there was a loose cardboard cover underneath the driver’s side which they removed free of charge.
Be honest and and don’t charge me for an oil change when you didn’t do one. This was the previous visit before I had to come back to get my breathalyzer removed because I was forced to go to your location. 1500 bucks and you guys did nothing but crack my oil pan and cause my engine to leak the only way I would ever recommend you guys is if you gave me 1500 bucks to say sorry and I can show receipts of the service I had to get an another service place. That place was even kind enough to give me a discount because they felt bad you guys screwed me over. Now the new service manager you have is nice that’s the only good thing I have to say.
The guy in front charged me an additonal $5 for labor? I thoughgt that was included and NOT an add on. I did come in with a coupon by the way for $44 and I walked out paying $60............
I always come to this Midas, they have great customer service. I was called about my front breaks and needed replacement, the gentleman told me pricing and what I would be getting replaced. I appreciate the explanation and information he gave about regulatory maintenance. I am also happy I have lifetime warranty on the pads and can get them done in 35000 miles and only pay for labor. Saves me a hundred dollars next time on the pads alone. Much appreciated!
The staff was kind as I walked in. They were also efficient. The car was done at the time they indicated. They also called to ask if I wanted my air filter changed and told me the cost.
Best price, outstanding service…
I was "satisfied" - they did what I came for (oil chg) in an efficient manner.
Just the plain and simple fact that there was no hassle to get the service done. I walked in let Becca know I needed an oil change and she got me right in all in all only took about 20 min from walking in to when the service was done.
They were quick, detail oriented and friendly.
Convenient location, efficient, friendly, knowledgable Made appt online late Sunday and had confirmation before they opened Monday. Erik Ruiz, manager, is superb. Thanks!
I called for an Oil Change service. They got me in same day at 4pm. Gentlemen at the desk was very nice and greeted me. He told me how much the service was and how long it takes. They were on time and the price stated was good. I asked them to see if I needed brakes, they said they need to be flushed. I will be back soon to do the brake flush. Thank you all!
Super fast and the staff was friendly and a great sense of humor too. Awesome guy!
The location was convenient. I received a coupon through the 89139 coupon booklet and saved money. I mentioned this location to all co-workers.
Very easy to communicate with and very customer friendly.
The customer service is awesome
Extremely friendly and efficient personnel
Because highly satisfied if perfect and to everything can be improved.
The staff was highly attentive. Our service was quick and thorough. Every question that I asked was explained in a manner that I was able to understand. The staff are very friendly and courteous. I will be back for any further service on my vehicles.
Checked in for availability of service required and was able to leave vehicle then and there. Service was completed in less than 2 hours.
Everyone i interacted with was nice and efficient.
Trust, expertise, respect, goodwill.
The great costumer care, the information shared with me about the vehicle and the recommendations with an estimate.
service overall was very good
Courteous and knowledgeable staff. Work completed promptly and with excellent results. Price is competitive, warranty satisfactory and lifetime brake pad replacement is a bonus.
Place was very convenient from my, house so that was a huge plus not to mention they also use Groupon coupons aswell... major bonus their...never thee less these guys execute and show full force what it takes by being professionals and a standard competitor in the Industry plus great food right next door helps
Best customer service big guy in the front was very helpful and professional
Eric was very professional and friendly. Easy to talk to and values his customers.The technician that wotked on my vehicle was exceptional as well. Did a thorough job changing oil and rotating the tires.
The young lady explained everything and asked if I had a coupon and I said yes and she took care and explained everything that was included
Everything went really well. The Groupon was stupid and I actually ended up paying even more money than it would’ve been had I just asked Midas for the special. So that was dumb but otherwise the service was great. The only issue we are having is with one of the cars it smells really bad and has smelled since I got back from an oil change which was yesterday. Hopefully the just spilled some oilOr something but it is very strong.
The gentleman checking me in was great-quick and efficient service
Ease of scheduling an early appointment, I was treated courteously, service requested was completed promptly, I was highly satisfied.
I’ve been going to Midas for 15 years now and have always been happy with their service.
Scheduling was simple and the got me in on time. Service advisor was knowledgeable and friendly. Enjoyed my experience
Price drew me in, service will keep me coming back.
Always get along with the employees they understand the situation I'm coming in for and explain everything to me fairly well
I brought an advertisement for this location for a oil change they adhere to the price. They were very professional and nice. I was in an out in about 20 minutes. Best experience I’ve had ever for an oil change!
I have brought my vehicle in twice, once last summer, 2022, and this pat Monday. Each time is was to have my brakes inspected. Last summer I was told my brakes were fine and still at 40%. Yesterday I was again told my brakes were fine and I was told yet again my brakes are still good at 40%. This is impossible! My brakes squeal twice as bad as last summer and yet again I’m told there’s nothing wrong with them so hit a second opinion this morning and found my rotors were bad and as such they damaged my pads. I was shown the measurements showing they were completely worn and I was shown the rotors and the damage to both the rotors and pads. I’m glad I got a second opinion because this was definitely a safety hazard.
Great customer service fast service great deals Clean business friendly service
We were told the service was going to take hour and a half to two hours... five hours later the service was completed. We opted to wait at the shop for the service to be completed, as we were under the impression it would only be two hours at the most. My wife ended up sitting at the shop for 4+ hours. I believe it took longer than expected to get in the new part. Just wish it would have been communicated that the service was going to take the majority of the day. We would have dropped off and picked up when completed rather than sit in the waiting room for 4+ hours.
When you perform a wheel alignment you should attach a copy of the adjusted readings to the ervice order/receipt. Midas was unable to provide a copy because the file corrupted. That's unacceptable
When I checked to see if the oil was new with the dipstick everything was fine. then this is not your fault, but The windshield wiper level was low, The brake fluid was low, The radiator fluid was low and I think the transmission fluid was low.
Ease of location, time, value and customer service I received.
I had my vehicle serviced for a oil change. Everything seemed to go well, however a day after service while driving down the road I heard a scraping noise coming from the bottom of the car. After pulling over, I discovered that the access panel to the oil drain was hanging down, and now damaged. It was missing 2 of the 3 fasteners. Clearly the tech who installed it was careless and did not attach it properly. This made me uneasy, if this type of carelessness was exhibited with the simple installation of the panel, then how am I supposed to feel confident in the work going into my car.
Car in, got work done pretty fast.thank you!!
From start to finish I felt comfortable that I was getting honesty. This is highly important to me as I have been deceived at other car repair shops.
Good service, good price and friendly customer service!
Oil change was good. Decided to check the allignment and was told that it is slightly off.After adjusting the allignment, the car is pulling hard to the right. Visited 3 times, and still the same. They "fixed" it 3 times and still pulling hard to the right. The care is now way worse then it was before I brought it in. This is $120.00 wasted as my car was Ok before the allignement and now it pulls hard to the right. They shop was not able to correct this. It was definitely a mistake going to Midas. I made an appointment at the Kia dealer and will let them fix them this botched allignment job.Makes me wonder if the alligment equipment is defective or how else to explain this.
Joey was excellent! He was informative, knowledgeable, and provided quick service. He made car maintenance easy and not overwhelming.
The guys were extremely nice and professional. They were informative of the services I needed and made sure I chose the correct oil. They were even really friendly and kind with my small son while he was exploring the shop.
Location did not have the synthetic oil for my vehicle so I had to choose a lesser semi synthetic. This also made my coupon useless and I ended up paying more for a lesser value. The cashier tech called me and advised that the mechanic stated there were some care items to look out for but they did not provide me with an inspection checklist and when I asked I was told that it would be emailed to me, which it never was.
Midas should inform the customer of damages to the vehicle that they cause.
When I got to my home, smoke was coming into my car, the oil pressure light came on, the oil light came on. I checked the oil and it was empty. Oil all over my driveway. I had to get the car towed myself back to Midas. They said the oil filter had a kink in it. Now I'm worried my engine is compromised.
Excellent customer service tech recommend a service I need on top of my oil change everything was done fast
The oil filter in stock was damaged. I had to wait while they purchased another filter and added delivered.
Specify the exact price and be clear.
When I arrived I was greeted by Ernie who had worked on all my families cars since 2002 and when he left Big O tires lost contact with him so now I have found the person I trust with all my vehicles
Great location, friendly staff. I only take my car here.
Great service and done fast for the time alloted. I will go back as their prices are nice even without the groupon
Not take 1.5 hours to do an oil change. To get started on the car quicker
Friendly employees that perform good work
Eric was very informative and it’s a very nice place
Pricing was great, service was fast and I didn’t even need an appointment.
Holiday weekend and was told 3 hour wait. Fast and friendly, I was out of there within 1 hour.
I paid $60 for a BASIC oil change (not a high mileage or full synthetic). SUPPOSEDLY I got a “discount” with that, too. My fluids were NOT topped off, and I did not receive a tire rotation because the tech told me they only do those when you start showing signs of wear. When I took the car to my tire place where I got the new tires, that person did inform me that tire rotations should be done every other oil change (which this was) in order to PREVENT wear. Just seemed like they were taking short cuts. I won’t be back.
Everything was quick and easy. I used a coupon and was very happy with the price and the service
As a 72 YO man, I can sense honesty and goodwill, traits that very rare now a days.
It took over a week to “inspect” my vehicle and then another week to replace the fuel pump. The front desk people did not do their job well and I didn’t get a single update - I had to call to check on the quote and status myself every few days. Car worked for 24 hours and then didn’t start the next day. When I called, nobody offered to fix the issue and just tried to pawn me off to a different shop. Ok if you have a lot of money to burn I guess..
The visit was ok nothing great
Appreciate the Promos on Synthetic Oil Changes bc they’re pretty pricey nowadays & Midas always offers a coupon !
Customer service was excellent and the service and knowledge of the employee who worked on my truck was excellent.
Customer service is excellent every time I go in for an oil change.
Becca was the clerk she is very friendly and the two mechanics was awesome as well he explained to me about my A/C and he told me come back and see him with in 30 days to make sure the A/C works well. I love the store very clean.
The staff was very friendly, honest and informative. I took my vehicle to Jiffy for an oil change and my "inspection" light came on twice. Very happy I went to Midas, I was down to 1/4 oil on a new VW! I will never go anywhere else for an oil change. Thanks for ensuring my vehicle was maintained properly and safe to drive.
Friendly professional competent trustworthy. When you find a mechanic like that you hold on to it!
I actually thought I was dealing with the owner the service was so comforting.Probably the happiest I’ve ever been paying over $300. for a oil change , customer for ever
Everyone was professional and efficient
Very good did not Waite long
Got an oil change in a timely efficient manner
I had a coupon that showed $49.99 for the service but paid $88.
Customer service was great
Man that checked me in was great - friendly and knowledgeable Great and fast serviceVery nice facility
The convenience, the pricing, the time to complete the service and the friendliness of the employee Eric.
I called for a synthetic blend oil change. I set up a same day appointment. I told them I had a coupon for the service. They had no problem with it. Very professional and helpful. I didn’t get the, hey, we found something wrong with your car. Trying to upsell me.
Everybody was very nice and it was very prompt service
Great staff. Fixed my car problem in a timely manner and on the same day that I requested service. I always have a nice experience here which is hard to find as a woman.
Was scheduled for 12pm and service started right away. Very friendly and proficient staff. My favorite location for service on my Jeep.
Great customer service, convenient.
Train your front desk personal to service customers better.
Great customer service !!! The associates were very helpful and kind.
Great customer service no long wait time
Very happy w customer service
I have had my car worked on at this location several times. Every time the service is constantly above my expectations. From the greeting on arrival to my payment experience. Everyone on is professional and friendly. I know my car is fixed right because they always explain what they are doing and why.
Love they happily took me in as a walk in, for my first time there. Everyone was so happy and friendly. Eager to help. Very knowledgeable, friendly, communicated clearly with all pricing, took me in and serviced right away, fixed me up very shortly, very clean and cooled store. My fiancé and I were very impressed and very pleased that we can’t wait for our next visit again. My finance will be bringing his car to get serviced next time. They definitely gained 2 new happy clients! Thank you thank you Eric, Ernest, and the sweet lady whose name we did not catch.
Friendly professional service from Eric Ruiz thru the phone and in person. I'll be bringing my car here when I'm in Vegas.
The work was explained to me.The only thing is I went online at first to make the appt., but my request was never answered so I made the appt. by phone instead.
So friendly and helpful. This was my second visit in a month, first time for an oil change.
I always come to this location now a few times , always friendly and fast
Sticker for the return date of the next change oil should be pasted on the windshield
Be truthful with the actual cost of the service upon check-in. I felt blindsided with the total bill due after completion of the oil change service.
The customer service and interaction is very comfortable and inviting they were busy for a reason. I think that made it worth waiting over an hour for the oil change to be complete.
I made an appointment online but was never contacted. I called in to check but changed my appointment to the next morning.Website should be clearer between conventional, synthetic blend and full synthetic and have pricing beyond "up to 5 quarts".
Trademark customer service. I even received a follow up text and email. The bathroom was also clean. I felt that everyone at this location really conducted their proper due diligence servicing my vehicle when I needed additional items.
Great location, been going for over a year. Great people there.
Eric was very attentive to my needs and personable. The service was done in the specified time so no complaints
the follow up text i got the next day to make sure everything was satisfactory was something I'd never seen Midas do before. I was pleased.
Customer service is great at this location. I trust them.
It was quick and easy. The customer service reps were kind and knowledgeable. I enjoyed my experience.
Oil drips on garage floor after
I made an appointment for 11am. I show up to my appointment only to be told there were three cars ahead of me and it would be an hour and a half. For a 15 minute oil change.
All employees were professional and friendly
Helped me in a bind to get the auto fixed quickly.
I made an appointment late the day before. Go no response back but understood it might have been late in the day. No worries. Showed up at 8am, opening time. Told the associthat I tried to get an appointment but no reply. He asked me my service request, and promptly got my car into the ervice bay to check the problem. It easy a battery issue ( he added they would check if it was the alternator, which was fine ). He gave me price on a new 2 year warranty battery which I was fine with. Told the mechanic to install. I was in and out in 45 mins!!! Job well done!!!
Brought my car in without an appointment for loud noises. Got in right away abd fixed the noise problem
Very good customer service and excellent service. That's why I kept coming back.
Thank you. Great service.
Friendly, fast. Accommodating
I was told I needed rear shocks replaced & was quoted $589. I purchased the same shocks @ Amazon for $32 ea & a torque wrench for $33 and did the entire job for under $100.Also told I needed a new coolant reservoir @$190 and there was nothing wrong with it, the mechanic was overfilling it above the overflow spout, which made the coolant overflow. Also told I needed to replace a belt, but you now have 0 credibility. I was given an estimate of $1209 for things that were not needed, or way overpriced. Whatever happened to doing business honestly? Had they been honest, I would have come back again and again, after all, its a 2008 Chevy which would need regular care. Will NEVER bring it to ANY Midas shop.
Friendly service was in and out
I had my vehicle aligned at Pep Boys and when I got it back it was dangerous to drive, The technician assured me that it sould be pretty easy to fix. He was right and the Truck drives the best it ever has. I have been coming to your location for a few years now and the mechanics are really good and i trust them for the work I need. Thanks Again
Hire professional minded people that actually care about what they are doing.If you pride yourself as an repair facility, LEARN HOW TO CHANGE OIL WITHOUT DOING PERMANENT DAMAGE TO THE CLIENTS DRIVEWAY BY NOT HAVEING THE OIL FILTER LEAK.(SECOND TIME THIS HAS HAPPENED)
all good. Everything as promised
The procedure went smoothly and quickly and efficiently were out of there in 10 minutes!
Make sure the mechanics are actually experienced and wear clean gloves. The panels on the headliner are "clip in" and they arent even placed correctly. As a mechanic myself I highly dissapprove of nepotism because it sours the work the business does. I will be posting the work pics on google. Its terrifying that this place is even open. I replaced the sunroof myself, I know what good work looks like.
friendly service, helpful.
"All I can say is, the old management was a lot better. I paid over $100 for an oil change. I found out that they did not check the pressure on my tires, and also broke the engine oil dipstick. I went back and the woman (Levine) at the reception was very rude! She needs a CUSTOMER SERVICE TRAINING! "
Tire alignment. Great gal at front desk. Price was very good. I'll be back.
BZ! To all employees great customer service and pocket reliable. Thank you ??
Fast service, great price
Appointment was extremely easy to set up. Associates were very polite, nice and honest. Location was super clean and not "backlogged" forcing a long wait. The service was fast and although I didn't wait on-site, I could've and it would've been fine.
Thank you for your service and repair. Becca was absolutely wonderful!! I am happy to see that my fault lights are resolved and the timeliness of the repair was very reasonable. I appreciate your honesty in telling me what does versus what does not require
"The most important thing an auto repair place can give you, is the ability to trust them. This particular midas store on st rose is that place. Besides being great mechanics and doing fast work, they are trustworthy, eficiente and very nice people to deal "
I took my car in for a unknown leak. They quickly figured it out and got the parts I needed. They made sure I was safe to drive my car till the next day when my parts would arrive. Very nice. Made me feel totally comfortable. The best.
Pretty good. Fast and reliable. And very respectful.
They went above and beyond what I thought they were just going to do . Truck runs so good now and it?s 11 years old high mileage.
If not topping of fluids and leaving radiator bone dry so it overheated and had to be towed home what do you think? It was my first time going to Midas and neither myself of anyone else I talk to will ever come to Midas!!!!!!
"First time using them, and I am very pleased with their service. All the staffs are very friendly. "
The lady at the front was sooo rude when I told her that I buy my own parts then I pay the labor. Your price for the part was $697 and I bought it brand new shipped to my door for $215. This was my first and last time at Midas. Only come here if you want t
I am very impressed with Midas. They were able to get me in the same day and were honest about what needed to get done. They are also a little bit lower in price from the competition which is always a good thing!
"It?s been a year since I have been there. Had my oil changed and they supposedly changed my air filter, went back a few weeks later to get my air conditioner charged and was asked ? who worked on you car last?? I said you, he said (Chad), your air filter i"
Friendlygood work and will work with you.
They were awesome did my oil change quickly and were very friendly.
Went to this Midas location (St.Rose. Henderson Nv.) Had a coupon for an oil change and of course they charge more then it was price on coupon. Kind of expected that. But what I didn't expect was the manager told me I needed front brakes Pads and Rotors.
"Thank you James for getting my car in for a new battery in short notice. Very professional, honest, and helpful. Greatly appreciate and definitely will be back for future auto services and recommend to my family and friends. "
"Went to Midas to have my car checked, regarding the Catalytic Converter after the diagnostic I was charged $130. Was verbally told it was going to cost around $1,800 for new converter. I asked for a printout with charges and when I received printout f"
They were professional and knowledgeable. I would recommend and go back again to have my vehicle serviced.
"Great service, appointment honored, coupon honored even though technically it did not apply and most importantly no up-selling like the jiffy places tend to do, A*"
Spilled oil all over my engine and then cleaned it with break fluid which burned and smoked all over. Didn?t set the air pressure in my tires and charged me another $47 dollars for 3 quarts of oil after the add said full synthetic oil change. The add on G
Excellent service, as usual!
The man who helped us was excellent.
The ?grease? on their hands can?t hide their seemingly ?college boy? well polished demeanor backed up with professional expertise. I?ve been a regular customer for a long time.
Exceptional service and a great group of gentlemen. After 5 years in Las Vegas, I finally found my go-to shop! Thank you!
"Go to Meineke at Eastern and Serene! The new ownership doesnt care about truthful service! Been a customer 4 years but new people do not honor. Had oil job done 7/23 and was told brake pads would be $160 by Ernie, went back 10 days later, Ernie wasnt there"
Very friendly and professional shop
Great service and great price
"Great Service, honest assessment without trying to push unnecessary add ons. Would definitely recommend! "
They have done a wonderful job for my car.Also they are very honest to customers.( Good price ).Thanks Ross & MIDAS See you soon
Quick and fast great customer service
Excellent Customer Service. Thanks...Wanda
I gave this location a 1 star because I had my brakes changed on all 4 wheels I changed 2 out of 4 rotors. Everything seemed fine until I immediately started hearing a squeaking noise And it?s a loud squeak. I took it back about 3 days later and I was told
Good shop and close to home
New management, not very friendly. Did not rotate tires. Would not honor Groupon.
Courteous all the way though and a great job working on our car. The waiting area is comfortable and very clean and pretty much sound proof from the working area.
The work was done in a very expeditious & professional manner. I will be returning again.
Great place, super professional
Had to haggle price from another midas. I believe they are independently owned. 45 minutes for oil change tire rotation. Left grease from hands on windshield, hood, door. Left old oil change sticker on windshield along with fingerprints underneath new sticker
Consistently great and honest advice and service ??
Awesome service, very prompt and honest
I'm always happy with the service this Midas provides. My car feels brand new after completing this service. Highly recommend
Super satisfied!! Pete carried great conversation during my whole experience and made it personable. I will recommend this location to anyone. Go Pete!
great customer service, very thorough
As always Pete and his crew go above and beyong to ensure service is excellent.
This is my 5th time for an oil change and I had brake pads replaced. Great job as always. Pete is trustworthy and amicable.
Standard oil change completed. However, car leaked all the oil a couple days after the service. Had vehicle towed back over to Midas. They said the seal they installed was defective. They did however take care of the issue right then and took care of my next oil change.
Wonderful! My car runs like new after this service. So happy with Midas.
Always fast and efficient??
service is ok but the shop doesnt represent the place. its not clean and no maintenance in and out.
"Had a excellent experience at Midas, the manager was very polite and will informed on inspecting my vehicle."
Always have great service at this Midas. Friendly staff
Excellent service. Front desk was the consumate Professional
Pete is a great manager and has taken care of us on several occasions. He is always professional and fair. I recommend this shop to everyone I know.
Pete was helpful and made the process as easy as possible.
"Pete is the most Honest, Trustworthy mechanic that I have the pleasure of dealing with. He WILL be upfront, honest, and candid about what it will take to get you back on the road safely. "
"Pete, the manager is such a good guy. I have a 2005 Toyota with 160,000 miles on it. I went there first time with a groupon and was very happy. Never once has he tried to tell me I need anything else done. Every other place I have ever gone tells me I nee"
Everyone at this location is always very helpful and takes care of me. Will continue to come back to this one every time. Thanks!
Great service and they explain in details everything your car needs.
I went to this location on Saturday when they opened hoping they did headlight adjustments. I had just put on a new set with LED's so I can see better at night. I paid an arm and a leg for them to do this and the results were awful. This evening when it wa
Car runs good. Happy with the service.
"Pete, the manager, is one of the most trustworthy people we have dealt with. He runs a great shop, and Midas should be proud to have him as part of your organization."
I have dealt with Pete for years. Straight talk and honesty. Just the facts. I trust Pete and Midas completely with my cars.
Great people, good advice, fair prices
"Peter and his crew are great. I can make an appointment and know that is when I am going to be seen, prices are very reasonable and their work is first class. "
Pete was very kind and professional. Making sure all the information was correct and that I was fully aware of what was happening. Great quality people work at this location.
"Midas replaced my front and rear struts and mounts, as well as front lower control arms. When I picked up my car the ABS, VSC, and VSC off lights were on which I pointed out to Midas. They could not figure out why they were on so I took my car to the Toyot"
Every time I visit this location Pete and his crew always have been providing excellent customer service and knowledgeable about what to do and not to do for my car. I don't worry about the time because I make sure I have enough time for them to take care of my vehicle. They are always on time anyways. I've been visiting them for more than a year now. I don't want to go to any where else.
Pete and his staff at Midas on St. Rose are awesome! They dont BS around and tell it to you honestly with fair and honest prices! If you are ever in the Henderson area and need a great mechanic then this is the place.
"The work I had done was a simple brake light replacement, but the service was well done and prompt. I will return for future service as needed without hesitation."
Very friendly service. Tires rotated and full inspection. No upsell involved. honest opinions about future work needed.
Thursday I stop by to have a look over of my car for a noise on start up. The manager and the mechanic talked to me and advised to bring my car in the following day for a Compression / Diagnostic test. I drove my Saturn Vue into this location Friday 9/14
