Most vehicles. Discount off regular retail price. Up to 5 quarts of oil. Other oils and specialty filters extra. Disposal fees extra, where permitted. Shop fees additional, see store for details and applicability. Prices and fees may vary in HI/AK. Not valid with other offers. Coupon must be presented at time of service. Void where prohibited. Valid at participating U.S. locations. 12/01/2023–12/31/2023.
1800 Black River Boulevard Rome, NY 13440
Most vehicles. Excludes tax, tires, batteries, and oil changes. Discount off regular retail price. Shop fees additional, see store for details and applicability. Disposal fees extra, where permitted and applicable. Not valid with other offers. Coupon must be presented at time of service. No cash value. Void where prohibited. Fees may be higher in HI/AK. Valid at participating U.S. locations 11/16/2023–12/31/2023.
1800 Black River Boulevard Rome, NY 13440
See participating stores for details.
1800 Black River Boulevard Rome, NY 13440
Midas rome is your one-stop shop for brakes, oil changes, tires and all your auto repair needs.
Midas stores are owned and operated by families in your community dedicated to providing high quality auto repair service at a fair price. And their work is backed by our famous Midas Golden Guarantee*. Whether you need an oil change or tires, factory recommended maintenance, or brake repair, your local Midas has you covered.
*See store for applicability and limited guarantee terms ↩

Zero interest if paid in full within 12 or 6 months
On purchases of $1200+ for 12 months or $199-$1199 for 6 months at participating locations made with your Midas® Credit Card. Interest will be charged to your Account from the purchase date if the promotional plan balance is not paid in full within the promotional period1.
LEARN MOREWhy buy your next set of tires at Midas?
The Midas Tire Promise.
Included with the purchase of 4 tires:

Free tire rotation every 5,000 miles

Free re-balance every 5,000 miles

Free inspection for irregular wear/conditions

Free tire air pressure check
Most vehicles. Valid on qualifying purchase of set of 4 tires. TPMS reset not included.
Most vehicles. Valid on qualifying purchase of set of 4 tires at participating Midas locations. TPMS reset not included.

Anti-lock Brake System repair and replacement
Brake adjustment
Brake fluid testing and replacement
Brake pad replacement
Brake shoe replacement
Brake System Evaluation
Brake System Inspection
Brake System Visual Check
Caliper repair and replacement
Drum reconditioning and replacement
Rotor reconditioning and replacement
Wheel bearing repair and replacement
Wheel cylinder repair and replacement
CV axle repair and replacement
Driveshaft repair and replacement
Motor mount replacement
Transmission mount replacement
U-joint repair and replacement
Check Engine Light Diagnosis
Emissions Repair
Ignition Wire replacement
Spark plug replacement
Timing belt replacement
Catalytic converter repair and replacement
Exhaust pipe repair and replacement
Flex-pipe repair and replacement
High-Performance Exhaust installation and replacement
Manifold repair and replacement
Muffler repair and replacement
Oxygen sensor repair and replacement
Tail pipe repair and replacement
Air Conditioning System Check
Compressor repair and replacement
Condenser repair and replacement
Coolant hose repair and replacement
Engine Block heater installation and repair
Evaporator repair and replacement
Heater core repair and replacement
Radiator repair and replacement
Refrigerant evacuate & recharge
Thermostat repair and replacement
Water pump repair and replacement
Fuel filter replacement
Fuel injector repair and replacement
Fuel pump repair and replacement
Fuel tank repair and replacement
Accessory belt replacement
Cabin air filter replacement
Coolant drain and fill
Coolant system flush
Differential fluid drain and fill
Engine air filter replacement
Fuel filter replacement
Fuel System Cleaning
Headlight replacement
Lift support replacement
Lighting repair and replacement
Oil & Filter Change
Power steering fluid drain and fill
Power steering fluid system flush
Serpentine belt replacement
Transfer case fluid drain and fill
Transmission fluid drain and fill
Transmission fluid system flush
Wiper blade replacement
Alternator repair and replacement
Battery testing and replacement
Starter repair and replacement
Starting/Charging System Check
Emissions testing
Safety inspections
Ball joint repair and replacement
Coil spring repair and replacement
Leaf spring repair and replacement
Rack & pinion repair and replacement
Shock & Strut mount repair and replacement
Shock repair and replacement
Steering component repair and replacement
Strut repair and replacement
Tie rod end repair and replacement
Custom wheels
Flat repair
Tire & wheel replacement
Tire Inspection
Tire mounting
Tire rotation
Wheel balancing
4-wheel alignment
Alignment Check
Thrust-angle alignment
Programs
Better Business Bureau Accredited Business
ASE Certified
Motorists Assurance Program
Amenities
WiFi
After Hours Drop-off
Coffee
Magazines
Online Appointments Available
Online Estimates Available
Online Tire Shopping Available
Community Involvement
American Red Cross
Blood Drive
Make-A-Wish Foundation

Payment methods
The Midas Credit Card offers instant credit and special financing options2 to qualified applicants. See store for details. Get Details




2 Minimum payments are required for each Credit Plan. Valid for single transaction only.↩
Credit card offers are subject to credit approval.
Midas® Credit Card Accounts are issued by Comenity Capital Bank.
The Midas® Credit Card is valid at participating Midas locations.
Average Rating:
455 reviews
Karen
Dec 04, 2023
They are always very friendly. I feel they are honest. They try very hard to get you in as soon as possible with appointment or not .
Campbell Auto
Dec 02, 2023
Dean and Ricky are great to deal with.
Tim J
Dec 01, 2023
Friendly , fast and accomodating
Mark D
Nov 27, 2023
Always satisfied at Midas
Debbie
Nov 20, 2023
The Rome store manager Rick has always been my go to guy for well over 20 years. I trust what both Rick and Dean say, they make sure my vehicles are safe reliable and I depend on that service. I always speak highly of the Rome Midas store to my friends and family.
John
Nov 16, 2023
Greatest
Bill c.
Nov 01, 2023
Curtsey and knowledge
Scott M
Oct 28, 2023
Rick and his crew always go above and beyond to get the job done
Dave M.
Oct 25, 2023
We have used the Rome NY Midas for many years. The Manager (Rick) and all the his crew members have been extremely helpful in taking care of our family vehicles. A high sense of honestly and trust in everything Rick or his crew tell us about vehicles. If they say something needs to be done, we confidently know they are telling us that because it is needed and not for them/Midas to make some additional money. For our family that is extremely important and very satisfying working with Rick and the Rome Midas crew.
Doone
Oct 24, 2023
They were not able to rotate my tires because they could not get lug nuts off. it was my choice not to proceed because of the chance of damage. Rick is great.
Anonymous
Oct 19, 2023
Explain that you have time to correct a failed inspection and not lead the customer to believe it has to be done at that minute
Bill
Oct 19, 2023
did battery inspection with regular inspection
Laurie K
Oct 18, 2023
Rick is always extremely friendly and accommodating when scheduling our vehicles. I am very confident that they are very honest when evaluating our vehicles for repairs.
Mike I.
Oct 17, 2023
A+++ customer service from the manager and the mechanic that serviced my car. Been going to the Rome Midas for years with my personal cars and my State car before I retired and Midas Rome always did superior service.
Rl
Oct 12, 2023
Inspection in and out
John
Oct 09, 2023
Rick and Dean are the best at what they do at the Rome Ny Midas
Chris A.
Oct 03, 2023
The auto techs and the management are just the best, always friendly, always good at explaining what is going on with my vehicle.
K C
Sep 30, 2023
very pleased with service
Karen S.
Sep 29, 2023
I needed my mini van to be inspected before the end of month and your employee Rick fit me in the busy work schedule which I appreciated very much since I am a new customer. My neighbor referred me and I’m glad she did. I will be needing new brakes and I scheduled an appointment with Rick for this Monday.
emily
Sep 28, 2023
check in process was very easy, and making my appointment online is the best. the workers were friendly and clear about wait times and procedures and overall i always have a good experience here.
donaldjrmvp
Sep 27, 2023
Nice group of people working there
Bill
Sep 26, 2023
I didn’t have an appointment, but was told to just bring in my car and drop it off and they would try to fit it in as soon as possible. I had my car by the late afternoon, couldn’t ask for anything better.
George
Sep 22, 2023
In and out
Veronica
Sep 21, 2023
I went in for an inspection. I told the associate that I needed air I’m my tires, and asked if he could also correct the time in my clock. He was extremely cordial & accommodating. It turned out that my tire had a screw in it, and needs to be patched. They consulted me, then did the repair. NO CHARGE! They also googled the method to change the time on my clock. They did it. NO CHARGE. I WILL be back!!
Louise B
Sep 20, 2023
We have been dealing with this Midas location for years, and have the utmost confidence in Rick, Dean and crew. Never once have they said we needed work that was unnecessary. Never once have we been mislead about anything. Never once have we been unhappy with our experience. We take our vehicles here for everything, and will continue to do so.
Linda A
Sep 07, 2023
Dean was very nice. He got my car in quickly, addressed the issues and clearly explained the problem and cost to service.
Dave M.
Sep 05, 2023
We have used our Rome Midas shop for all our vehicle needs for many years. Would not consider going somewhere else. Rick is an excellent manager and spokesman for Midas; always willing to take some extra minutes to explain why something isn't working correctly on our vehicles, etc. Never doubt that we are being sold something we don't need to that some repair is being done that wasn't really necessary. For a person like myself who is not a mechanic, that is reassuring that I have full confidence in the crew members at Rome Midas that they are taking the best care of my car.
Lorraine M
Aug 26, 2023
This Midas is always my go to. Rick and his mechanics always go over your vehicle and let you know if you have any issues that need to be dealt with
Joe
Aug 23, 2023
Always friendly! Always kept updated on progress of vehicle maintenance! Required maintenance always explained in detail!
Mary R
Aug 22, 2023
Friendly and honest service
alice S.
Aug 19, 2023
rick & dean are great guys--they explaine every thing & if any problems arise--they come out & tell you--great place to do business & 2 great guys who run it--
Cheryl A
Aug 18, 2023
When I'm quoted a price I should pay that price not twenty plus more
Paul Panek
Aug 11, 2023
I had a head light replaced and it didn't take long at all.
Debbie
Aug 09, 2023
Always friendly and helpful service
CRugg
Aug 09, 2023
Easy scheduling appointments, availability, and quick service.
Curlies
Aug 02, 2023
I was very satisfied. It was a bit pricey, but everything is pricey these days.
Tim J
Aug 01, 2023
Rick L. and Dean are the best. Always polite and helpful. They make sure things are done correctly in a timely fashion . Two excellent employees.
DavidU
Jul 31, 2023
My issue was diagnosed quickly and repairs were made. I was also able to use my car’s warranty.
Kenisha T
Jul 28, 2023
Very good customer service kept me informed throughout the process and satisfied with overall service.
Salena T
Jul 27, 2023
Rick and his team always go above and beyond to help no matter what the issue is. They are awesome
Anonymous
Jul 26, 2023
very good manager he is hans on
Kmiller
Jul 25, 2023
Employees where extremely friendly and the service was fast.
Joe
Jul 20, 2023
Always ready in minimum time! Always explain what is needed. Very friendly!
Steve
Jul 19, 2023
Staff always friendly and honest,been going to the same midas for over 20 yrs
John n
Jul 15, 2023
The tech was pleasant and explained everything done.
Nicole
Jul 15, 2023
Always take great care of my car
Dream Marine
Jul 14, 2023
They did the best
Pcuts5656
Jul 07, 2023
Everything was convenient, explained thoroughly and completed promptly.
Janna R
Jul 06, 2023
They always get me in quickly and take care of my needs within one quick visit. The coupons regularly available are a plus.
Rick. L
Jul 05, 2023
In and out quick
mgh13123
Jun 30, 2023
Got in for my appointment a little early and they got my truck in on time. The service was very professional and friendly. I even ask them to look at my shocks before i left for South Carolina and the said they were fine for the trip. I like the fact they are very professional and honest. I will becoming back as usual.
wmdon
Jun 27, 2023
manager is very knowledgeable
Tim J
Jun 26, 2023
Give Rick Lyman and Dean a bonus. They keep this Midas going. They are always polite, helpful and get the car repaired as promised.
Atp
Jun 24, 2023
I always go to midas for my car repairs. Rick is great. He always gets me right in.
Kkonight
Jun 20, 2023
Went for an inspection and was failed for "bald tires." Was given an estimate for $400 for 2 tires.Brought my car to another place for an inspection. Was shown that my tires were very much within the legal limit and passed my inspection.
Dartgnon
Jun 17, 2023
Regular at this location for oil change,
Betsy W
Jun 16, 2023
I had an 11 appointment but car was not taking in until 11:30. The waiting area could be more comfortable but was acceptable. The staff were professional.
Josh
Jun 14, 2023
Dropped it off. Was called called with diagnosis. Called when finished and I picked it up
Lisa A
Jun 01, 2023
I got an appointment right away. Rick was Great!
Rob H
Jun 01, 2023
Great service at a great price
ChrisA
May 26, 2023
Rick and his staff are always friendly and professional, I f something needs explaining, they do it in a way that is clear and always present available options.
Drenfur
May 25, 2023
Ability to aquire the tires that I wanted. The fast delivery and installation of the tires. The employee was very knowledgeable and helpful with the entire process. I will be returning for future services.
Joefordman
May 24, 2023
No thanks
Tammy M
May 23, 2023
Was highly satisfied
Wendy
May 22, 2023
Every time I go here, the staff is friendly. They will not try to get you to buy stuff you to not need.
Mary Ann G
May 20, 2023
Quick response with the findings and explained everything that needed to be done over the phone .
Winnie
May 19, 2023
Rick and staff are friendly and pleasant. The work is done quickly and efficiently. If there is a problem they are quick to explain how it needs to be resolved.
Steph W
May 18, 2023
Mike is great with all aspects of customer service. Makes all my appts very convenient and in a timely manner and the mechanics are all friendly and great as well very pleased with this establishment
Mrennie
May 16, 2023
The gentleman at the counter. I want to say his name was Rick? The manager I assume, great guy
Nicole
May 15, 2023
Rick and Dean are always great and my car is in good hands
Vince
May 13, 2023
Manager treats my vehicle like it was his own vehicle
Holly
May 13, 2023
Manager was extremely polite and knowledgeable
Anonymous
May 11, 2023
Great manager
Holly W.
May 11, 2023
Rick and his staff do an excellent job
Kevin
May 11, 2023
Awesome experience
Anonymous
May 10, 2023
Rick has consistently provided my families 4 vehicles above outstanding service. At one point he left this facility for another job. Two years later he came back. Very happy he did. Dean is also a cut above. I trust both of them to do the right thing.
along with
May 08, 2023
service was really great
Dave M.
May 08, 2023
We have taken our vehicles to the Rome NY MIDAS for probably the past 15+ years. The Manager (Rick) and his staff have always taken exceptional care of our vehicles. Besides the technical portion of maintaining our vehicles, Rick also recalls facts about our family and mentions them to us - a very friendly, family oriented operation he has with his MIDAS facility. We have in the past and will continue in the future to highly MIDAS and especially Rick's facility here in Rome New York!
Megan
May 03, 2023
Rick at Midas has great customer service and is always a pleasure to work with.
Anonymous
May 01, 2023
Ease, prompt, friendly
Dianc
Apr 29, 2023
Rick the manager at Midas is always very kind to me and always explains what will be done and how much it will cost. The work is always done in a timely manner.
Steve
Apr 27, 2023
Always treated with respect staff are always committed to providing top service
Joe fordfan
Apr 26, 2023
Vehicle was taken in right on time of appointment
DaveC
Apr 26, 2023
The Manager Rick is very reliable, knowledgeable and friendly person. We've been coming to this Midas location for over 10+yrs because of him. Also his associate Dean is has the same mannerism as Rick. We trust them with our vehicles.
Jim C
Apr 25, 2023
I have been having this Midas do what is necessary to keep two vehicles in operationfor a number of years and their work on my vehicles have always been done in avery professional way.
No
Apr 24, 2023
Good answers
Lindag
Apr 24, 2023
I got my services much cheaper then expected. Friendly service and great communication.
Brian
Apr 21, 2023
Ease of scheduling. Friendliness of staff. Explanation of issues and what could wait and what needed to be taken care of now.
K C
Apr 21, 2023
staff if very professional and polite. Also staff does everything to make you feel comfortable with the service. they tell and show you what need to be fixed and what can wait for next time
Joe
Apr 20, 2023
Excellent service! Everyone is friendly and professional!
Predator1A
Apr 20, 2023
Don't work harder to get vehicles in when they were scheduled, don't leave customers waiting extended periods at the desk with no one to check them in for extended periods and don't insult female veterans by implying they didn't serve in the military and making comments that you "assume" a male in their family was the veteran.
S. A. D.
Apr 19, 2023
Have been going to this location for 20+ years. Have always been satisfied with the service.
Linda V
Apr 19, 2023
Always happy with this store. The manager, Rick is very good at his job
Kris
Apr 17, 2023
staff was friendly and repair was done in a timely manner I will be back for future service
Al
Apr 15, 2023
Service with a smile
Jason O
Apr 13, 2023
Great service, and the whole staff is very pleasant. Rick, and Dean do a great job!
R Hinckley
Apr 12, 2023
professional service at a good price
Logan S
Apr 11, 2023
Rick explained everything in detail, was very helpful. He is the reason we would return.
Mike M
Apr 07, 2023
The man who helped me was very friendly and professional. He demonstrated customer service. He even personally fixed an exhaust rattle that had been driving me nuts. Above and beyond! I previously had my service done at Goodyear, but they were unable to do an inspection so i tried out midas. I will definitely return. Great job@
Anonymous
Apr 06, 2023
Very friendly atmosphere
Julie B
Apr 05, 2023
Best service in my area. The mechanics are very knowledgeable, professional and friendly.
Anonymous
Apr 03, 2023
Very pleased with the conversation about what needed to be done!!!
Fred M
Apr 03, 2023
The manager there is so patient, kind and he knows how us car guys love our cars. He is the main reason i keep going back
Hail S.
Apr 01, 2023
Get cars in when their appointment is scheduled for and not 2 hours after. Reconnect everything after completing work (parking break etc.) Communicate with customer on cost of parts being used instead of listing a price and no details.
Gary R
Mar 29, 2023
Was presented with top 3 tires suited for my SUV with pros and cons of each. Tires were quickly installed and I am extremely happy with the quality and the service.
David G
Mar 23, 2023
Rick and Dean are great at communicating everything that was going on with my vehicle and kept me up to date on its progress.
xxxx
Mar 17, 2023
Rick the manager always explains things, always friendly and courteous. always works with my schedule
Anonymous
Mar 11, 2023
I called was able to get right in and my service was completed within a timely manner. The service provider was very straightforward and kind.
Tom K
Mar 11, 2023
Got my car fixed pretty fast and have not had any issues since. Good job and the staff were friendly.
Karen
Mar 10, 2023
It was my first time doing business with Midas. I scheduled and oil change, tires were rotated and the associated called with questions regarding air filter and battery change. I ordered air filters. There was no "pushing" for me to buy just recommendations which I appreciated deeply. Associate Rick, was completely professional and great customer service. I think it surprised him that I knew what needed to be changed and not (that I knew my car). I dropped car off and went to work to pick it up later on. Awesome place. Thank you for a great experience.
A.K.
Feb 24, 2023
Dean and his team were professional, polite, and prompt. They took care of the problem that I brought to them and did it in a cost effective manner. They didn't try to gouge me the way I've been gouged by other garages. I plan to bring my car back soon to get the inspection.
Rl
Feb 17, 2023
Manager
Anonymous
Feb 16, 2023
Very satisfied with the service
Anonymous
Feb 09, 2023
We had an emergency tire puncture just before closing time. the Midas people serviced our car and replaced the tire even though nthey stayed over. THEY WERE WONDERFUL IN ATTITUDE AND SERVICE. Alan J. Trombley
Linda A
Feb 09, 2023
The service team worked hard to diagnose and do the repairs quickly and efficiently. They explain the problem, repairs needed, cost and they give you an approximation of how long it will take to repair the problem.They are friendly and get you on your way as quickly as possible.
Q!
Feb 08, 2023
Rick for many years has surpassed the customer service skills and mechanical knowledge that he relays to his customers day in and day out!! We love Midas Rome
CS
Feb 07, 2023
I paid $760 for a car and a part that doesn’t work that they had for five days. Even put new parts in and took them out. Car worked when I brought it in now doesn’t work at all. Drove it home and it died.
Tim J
Feb 06, 2023
Rick Lyman, Midas manager, and Dean always go above and beyond for any car service. They are polite and professional. The work is always completed on time and done correctly. The Midas corporation needs to recognize both Rick and Dean as they are the backbone of the Rome, New York Midas.
MikeB
Feb 03, 2023
Easy to make an appointment and was able to accommodate my schedule to get me in. Also the quick turn around while I was waiting in the lobby.
Joe
Jan 31, 2023
Always friendly! Maintenance completed in minimum time!
Tammy M
Jan 27, 2023
Everyone was very helpful. Explained everything to me.
Me
Jan 26, 2023
Staff are always friendly and willing to do the right thi g
Anonymous
Jan 26, 2023
Thorough
Brake job
Jan 21, 2023
There’s always room to improve a customer's experience
Wendy L
Jan 19, 2023
The service I received was prompt, great priced and cordial. I recommend Midas to friends and family because they are honest, helpful in my understanding and affordable.
Liz
Jan 16, 2023
Took longer than I think it should have because I had an appointment, the price was high. (The date on my post card had expired
Anonymous
Jan 13, 2023
Easy appointment and drop off. Quick service
Denise E
Jan 09, 2023
Convenience
Christina
Jan 07, 2023
Fast and efficient service, flexibility of scheduling, and Rick is always personable and knowledgeable.
KR
Jan 07, 2023
They checked other problems with by car and gave me true honest answer and they didnt try to sell my something I didnt want or need.
romenyf
Jan 03, 2023
everyone was friendly, inspection was quick and economical
PQuack
Jan 03, 2023
Rick is very cordial and friendly. The staff completes the work in a timely fashion.
Boyspsychomom
Dec 31, 2022
I had my exhaust replaced and Dean was fabulous he explained things clearly and when my car came of the garage and it was still louder than is should be he brought it back in and fixed it so that it was running as quietly as it should. Very pleased he is a real asset to have at this company
GR
Dec 29, 2022
It was end of year and the shop was swamped with Everyone wanting a NYS inspection. Although I'd scheduled an appointment, the manager told me he couldn't get it done that morning. I asked about the next day and he said yes definitely. Due to my fall travel schedule, I wasn't aware my inspection expired in September. This is Dec 28th!! The manager emailed me an appointment (in case I encountered local PD) showing the new appointment. I returned the next morning. The managers the ONLY one working. Still, he completed my inspection in 30 minutes. A major screw up on my end was taken care of at this shop. He was polite, helpful, and understanding. Kudos!
Nae44j
Dec 29, 2022
I trust the guys
Bruce E
Dec 28, 2022
Long time customer and staff knows me.
Tim J
Dec 23, 2022
Rick always treats me with respect. He is always sincere and has the work completed in a timely fashion. I trust Rick to be honest with any car repairs.
Ed
Dec 16, 2022
Every visit to Midas employees are courteous, friendly and get the job done right.
Baker
Dec 16, 2022
The service manager was very friendly and explained the cost up front. He also recommended a light bulb replacement for one of my license plate holders. While I could’ve replaced the bulb myself, I had them replace it for me.
Alice Smith & Bob Pierce
Dec 15, 2022
they are always polite//courteous//& ready to explain any Issues we may havewe recommend them to everyone
bw
Dec 01, 2022
Excellent service
Susan M.
Nov 15, 2022
EVERYONE WAS SO PROFESSIONAL AND FRIENDLY!
GregW
Nov 14, 2022
Rick and his guys are the best, great service great prices and they always get it right.
Satisfied Customer
Nov 09, 2022
Rick and the staff were great, they did a great job communicating the problem with my truck and fixed it and i have 100% confidence that my vehicle was cared for properly. Rick is an asset to the organization he goes out of his way to make you feel comfortable while at the shop and explains the repairs as if he did the work himself. Much appreciated.
Anonymous
Nov 07, 2022
Rick and his crew are the best Midas employees. very polite and professional
linda A
Nov 07, 2022
Rick and Dean are always personable and friendly. They explain in detail what your vehicle needs without making you feel rushed. They try their best to get you in and out as quickly as possible and if it's going to be a long wait they are up front about it.
Anonymous
Nov 05, 2022
Very professiona.
Silverado
Nov 05, 2022
Rick and Dean did amazing job and lot of work on my vehicle. I bring in most of my vehicles for them to work on. They did a great job considering they were short staffed.
Patty
Nov 01, 2022
Rick at. Rome Midas is awesome.
Ato
Oct 31, 2022
Rick and Dean are amazing.rick even took the time to put wipers on the car for me after I checked out. I have been going there for years and never had a bad experience. They really need more help.
Silverbullet
Oct 24, 2022
Stop trying to scam people into buying expensive parts that they don’t need. Tried to get me to buy an entire light housing $100 and didn’t even take 2 screws out to check the bulb $5. So my car failed state inspection. So I changed the bulb and now have to go through another inspection. Clean the waiting room. It still smells like an ashtray because the same guy has smoked in there for years.
Scott_T
Oct 19, 2022
Great service. Friendly. Professional.
Rob H
Oct 18, 2022
Rick was very professional and courteous, Job was done in a timely manner
Alice S.
Oct 10, 2022
Rick is a fantastic salesman/service man as well is Dean have been going to Rick for any years & will continues to , always honest//caring & very professional. 2 great Guys to deal with as well as the other employees.I have recommended them to many of my friends
Jake
Oct 08, 2022
Rick is always great. Nice guy, always friendly, even doing some extra work (oil change) for me when he had a full shop.
Dartgnon
Oct 08, 2022
Price of oil change increased more than I expected
RMO
Oct 08, 2022
I am a long time customer, and have always brought my vehicles there. Mainly because of the great customer service provided by Rick and Dean at the Black River Blvd Rome, NY location. Once I find a repair shop that I trust, I stick with it!
Lisa D
Oct 08, 2022
Midas always schedules my appointments right away, they're friendly and explain everything along the way.
Sherry C
Oct 07, 2022
The techs were very professional. The truck I have didn't have any tires changes in a long time. There were some issues with the lug nuts that had to be addressed. They ordered the lug nuts right away and kept me informed about the tires and the truck overall. I was a pleasure working with them. I have to go back for an alignment only because I had a prior appointment. I will be having them do all the service on my truck from now on!
Patrick
Oct 04, 2022
Your staff were highly professional, friendly, and they did great work.
Jason
Oct 01, 2022
I always receive great service
Elaine W.
Sep 28, 2022
Manager was great, everything was great
Cynthia
Sep 27, 2022
They never push a service on you which is great they tell you what you need I trust them completely
Sandi
Sep 24, 2022
Rick is great ! He is my car doctor he remembers my car and knows exactly what to do and if he dosent he researches him and his qualified team are kind, reasonable and efficient.
Sammy B.
Sep 21, 2022
A bit pricey
sh
Sep 19, 2022
Just the money I had to spend. Not Midas fault. Needed brakes to be fixed.
Al
Sep 17, 2022
Online schedule is very ez
Single lady
Sep 15, 2022
Two days after the oil change I realized my windshield washer fluid was empty. I thought that they should have checked that when they did the oil change
Wendy
Sep 12, 2022
The staff is friendly. We have never had an issue at this Midas. They know us by name.
Pam Q.
Sep 09, 2022
Rick and his staff were very forthcoming in their explanation of why I needed to replace 2 of my tires. They showed me the problem and offered to fix it. Very friendly folks who understand that sometimes customers don't understand "car talk" so they explained it in English!
Dave M.
Sep 06, 2022
Have used my Midas shops in Rome NY for about the past 20+ years. Rick and his staff of mechanics always take very good care of our cars. Timely service, any potential problems are well explained, very neat and clean handling of our cars, and just overall a very pleasant experience whenever we use the Rome shop. Couldn't ask for better or more timely service from the entire crew.
Blue1
Sep 06, 2022
Promised on Sat to be completed - no calls/communication until we called late - told not done and due to holiday weekend, would be completed early Tues. Again no communication til I called - finally completed 6pm - closing time. Yes, they were busy and short staffed - but also were not answering the phone after 3pm Tues...I finally got through around 5 - told would be done today. We showed up at 6pm and waited short time for completion. Work done is great, just need to find a way/ time to communicate with customers - even if an answering machine. Thankfully we live close to the shop.
Greg
Sep 03, 2022
I have always had excellent service, Rick and his crew are the best. Would highly recommend Midas to everyone who needs their vehicle serviced.
Anonymous
Sep 03, 2022
over all very extremely pleased with Rick and his crew. very friendly, polite, and tells you want needs to be repaired or replaced and want can wait for another service call.I would highly recommend this service shop to others.
Deb D
Sep 02, 2022
They always find time to fit us in whenever we need them
Clock Nurse
Sep 01, 2022
Inspection and tire rotation took over an hour and a half. Had an appointment, yet my vehicle sat outside for 45 minutes before it was brought inside.
Shawn
Aug 29, 2022
I received no updates on the issue with my vehicle and what was done to my car. Additionally, the problem was not fixed yet I still had to pay the entire $1500 for a fuel pump replacement with added services tha I was not notified about. I also had a mechanic joking about my situation when I made it clear that I was very upset about what was happening.
Buffalo
Aug 27, 2022
Respect, kindness and accommodating personnel.
Deanie
Aug 19, 2022
Oil change was completed in a timely manner; however, I had to return for tire rotation as lug nuts had to be ordered and replaced.
Phil B
Aug 15, 2022
Went in for rear breaks and rotors. Gave me price of 486.00 and change plus tax. I said way to much I had another quote for 375.00 plus tax said give me a few minutes and comes back with 440.00 plus tax I said no I will wait until Friday. Other place is across the street and its 80.00 to 100.00 more come on. Then I called the dealer and they are going to do it for 330.00 including tax. Somebody is ripping someone off.
CJ42
Aug 15, 2022
Got the appointment that day, did exactly what i wanted for a very reasonable price.
Kevin
Aug 13, 2022
Nice and smooth
Kittie
Aug 12, 2022
Rick was so helpful with my issue on my car. So pleasant.
Anonymous
Aug 11, 2022
Very friendly and informative. Prompt service.
Tim J
Aug 10, 2022
Rick and Dean are the backbone of MIDAS. They are always polite and respectful. They are very helpful in explaining what needs to be done with the vehicle and the repair work is always up to par. You need to trust your mechanic and I fully trust Rick and Dean.
Mike M. Rome NY
Aug 09, 2022
I trust my vehicle and service needs to Rick and his team. He is friendly, honest and just a nice guy. I have never had a bad experience here. And Rick has been servicing my vehicles since approximately 2004. I bring my wife's vehicle service and tire needs there as well.
Anonymous
Aug 08, 2022
Very happy with the company
R Hinckley
Aug 04, 2022
Great Service, Friendly and in a timely manner
Joe
Aug 03, 2022
It’s always a pleasant experience. Friendly, professional and knowledgeable folks!
John N
Aug 01, 2022
Easy and fast
Epp Auto
Jul 29, 2022
Rick is the best give that man a raise!!!
Dave M.
Jul 25, 2022
Have taken our vehicles to Rome's Midas for many years. Rick, the manager always extremely helpful, will explain in detail our options, just an extremely honest man and representative for Midas. The same goes for all the service technicians we have had work on our vehicles - they always treat our vehicles with extreme care, use protective materials over our seats, floor mats, etc. Honestly, could not ask for better or more friendlier service than we have always had with this particular Midas store.
Shannon
Jul 22, 2022
So helpful and reassuring about the work
MikeC
Jul 22, 2022
Rick explained everything, even though I didn't have an appointment he got me in and took care of my issue fast
Jmr
Jul 15, 2022
I was able to get in and serviced quickly before a vacation. Thabjs
Yoga woman
Jul 12, 2022
They were quick and courteous. Also it was my 10th oil change so I got it for free!! That is awesome
Don A
Jul 08, 2022
Great customer service, very friendly service, unusual service request completed expertly and quickly.
Deanie P.
Jul 08, 2022
Service was scheduled at my convenience. Rick was friendly and courteous. He informed me that my tires could not be rotated at time of service because he didnot have the lug nuts in stock.
Tim J
Jul 07, 2022
Rick Lyman always treats me with respect. He explains the needs of the repair work in detail. Rick has the job completed in a timely fashion. I always feel valued as a customer because of Rick Lyman.
Jul 07, 2022
Manager showed me what was wrong and how far out my aliment was and fixed it to the exact specs very pleased and very friendly
Greg,w
Jul 06, 2022
Rick and his guys are excellent have gone to his service center for years. I have never had any issues
JB
Jul 06, 2022
From beginning to end, the process was smooth. I didn't have to wait long. The guys are so friendly. I paid less here and had more done.
Meghan
Jul 06, 2022
Rick is great and does whatever he can to make a visit as convenient and inexpensive as possible. The Rome, NY location is the only mechanic I will take my car to.
ron
Jul 05, 2022
rick the manger helps me out when evere i need him
S. Burk
Jun 24, 2022
I’d suggest actually trying to diagnose issues properly. Not half done. Trying to do it the lazy way. We come from a mechanic family and what they did for my vehicle wouldn’t even diagnose the issue. They appear to just not have wanted to do the work.
Cheri F
Jun 21, 2022
Rick was very professional and friendly. They had my vehicle fairly quick and had the oil change and inspection done in a timely manner.
John N
Jun 20, 2022
I was able to get my vehicle serviced in a timely manner with out an appointment. They were friendly and courteous.
Chris S.
Jun 18, 2022
I feel confident that the work performed will be correct and only what is required. I do most of my own work on my cars because of trust issues with prior automotive repair shops but Midas in Rome New York has diminished that outlook because of their integrity and professional workmanship. I also like the fact that their employee owned.
Mary H
Jun 16, 2022
Very quick and friendly service.
Fred C
Jun 15, 2022
fantastic service and friendly management Team (Rick) will continue to do all my business there. I already have told all my friends and family
Mary C
Jun 15, 2022
Midas has been keeping my 2007 car running well for many years. Excellent friendly service. Easy communication. Highly courteous. I would never consider going anyplace else.
Andrea
Jun 11, 2022
Friendly staff, reasonable prices, work performed was done well
SonyaC
Jun 11, 2022
Rick is always pleasant to deal with and up front abaout all services provided
Ricardo
Jun 10, 2022
Never have an issue
Anonymous
Jun 04, 2022
I’ve been going the for 40 years.
Mike M
Jun 03, 2022
Rick ALWAYS provides a friendly and professional experience. He is the reason I continue coming there for all of my vehicle service and repair needs.
Lili L
Jun 01, 2022
It’s been years since I used this Midas (it was more convenient to use a different location) but I am glad I decided to return. Service has always been excellent, prices fair, and I don’t feel taken advantage of when my car needs work.
JimP
May 31, 2022
Always have a good experience. Rick (mgr) is one of the reasons I continue to come back to Midas.
PiusS
May 27, 2022
Friendly, knowledgeable and efficient
CherylS
May 24, 2022
A really nice guy took care of my car I’ve been to this Midas before with the same employee taking care of my car, he’s always great.
MaryAnn M
May 23, 2022
I was very happy with Dean and Rick and their professionalism. Great customer service. I will return and will recommend to family and friends!
Jim O
May 20, 2022
Great management knowledgeable mechanics very smooth and great service at a great price definitely will be returning for all of my vehicle needs and maintenance
Mike
May 16, 2022
Always treated with the upmost respect from everyone at this location.Rick is always incredible and amazing how calm he is if it gets super busy and professional
Steve
May 16, 2022
Staff and managers are always friendly and professional.they explain what needs to be done and approx time I which it should be completed
Andrea F
May 16, 2022
The team went up and beyond to take care of me. They searched for a tire, calling multiple outlets for me, and figured out the tire I had was not available anywhere in the nation ( I had a flat tire). Rather than turning me away (like Mavis did) they fixed my tire and I was on my way. After sitting on the side of the road for hours, driving on a donut, I was so stressed out. They made my day, and saved me around $400 ( the price of 1 tire!) if I was even lucky enough to find one. Give them ALL a huge raise… their kindness will never be forgotten.
ken f
May 14, 2022
always friendly, find and fix the problem
Duane N.
May 13, 2022
I know the store manger very well and he always get me in for service when I am in trouble. Example: I own a 2014 Jeep Grand Cheroke. I needed to replace the low beam head lights. The local Jeep dealership couldn't take me for 17 days. Rick took me right in. Now, that's service.
John
May 11, 2022
They polite and were done fast.
BillD
May 11, 2022
I have known the people at this location for many years and I completely trust them with my vehicles.
Dr. Mark
May 10, 2022
Felt that I could and continue to trust Rick with all of our vehicle maintenance. Rick was very direct with what needed attention and what could be our next step. The services offered are fantastic and very thorough. We have and plan on spending whatever is needed to keep our vehicles maintained for safety but will look to your professionals at Rome Midas for guidance. Almost like Family :)
Frank.s
May 07, 2022
Good place
WMDON
May 05, 2022
Manager and others are awesome to deal with..
LAALaa
May 03, 2022
I would have liked to known the pricing before services were done
Linda
Apr 30, 2022
The people were friendly and the wait time was minimal. They did a great job.
Steve C
Apr 30, 2022
Friendly and fast service. great technicians.
Sean D
Apr 28, 2022
Every time I go there, the employees know me and my car, and they tell me in plain language what to expect. And they are quick!
Tim J
Apr 28, 2022
Always treated with respect and work done right at a fair cost. Rick and Dean are great.
BGebo
Apr 27, 2022
Rick and Dean are always professional, personable and pleasant. They explain everything in detail and are patient with me when I don't always understand what they are explaining. They are the reason my husband and I return there for all our vehicle needs.
Anonymous
Apr 23, 2022
Not rob me I came u didn't correct problem and wanted to charge me more to correct problem
DianeC
Apr 16, 2022
I always receive very good service at Rome Midas.
Lou M
Apr 16, 2022
The Manager Rick runs a smooth operation and gets the job done in a reasonable amount of time.
Chris
Apr 09, 2022
I was taken care of quickly and very satisfied
Dr. Mark
Apr 05, 2022
Services were provided as included with original maintenance appt. It was explained that there would be no additional cost and well, that made me smile.
Skipper in Rome
Apr 02, 2022
The staff is very honest and respectful. They show me clear options on anything I need done. I never feel taken advantage of or mislead. This place clearly earns my repeat business. Professional and friendly. I will continue to bring my business here.
Shirl79
Apr 02, 2022
Very satisfied with service.
David G
Apr 01, 2022
Very professional and willing to go out of their way for you.
Jay400
Mar 29, 2022
I always receive great service from the manager and all associates. Very Polite and courteous.
Marty
Mar 28, 2022
I have been using Midas since 1989 for my vehicle maintenance needs. They have always done right by me. Great bunch of folks. Thanks.
RichardL
Mar 26, 2022
Everything went perfect. They are always professional and make the customer feel at ease.
Brenda B
Mar 26, 2022
Unlike going to a Chevy dealership who always tried to pull the wool over my eyes telling me this needs to be fixed or that doesThe people at Midas don't do that I go in for service and they do what needs to be done , they let you know about your day of service if they see something If I say next time , it's okay No pressure or a guilt tripIf I ask to have something looked at I always get an estimate of cost for itHappy I switched to my local Midas
GG
Mar 25, 2022
Rick treats all customers like family. Easy to get an appointment that fits in your schedule. Quality service at reasonable price.
Tim J
Mar 22, 2022
Rick the manager and Dean are just excellent all the time. They both are extremely helpful and make Midas great.
Samantha J.
Mar 21, 2022
I trust the service manager, Rick, with all of my Expedition's service needs. Rick listens and understands what services I need performed and also looks out for any recommended preemptive services before becoming major problems. I have been taking my vehicles to this shop for over 20 years and continuously receive excellent service from people I can trust. I send all of my family and friends over to Midas for their vehicles service needs.
Patty
Mar 16, 2022
I had no appt but they squeezed me in. I had a bad tire and an important Dr appt for my child out of town. I was frustrated and miserable when I got there. But they went out of their way to change my tire,explain other issues to me,and check over my vehicle for me. They were very kind to me,very professional and knowledgeable. They even had me laughing! Excellent service!
Shelly B
Mar 12, 2022
Friendly, courteous service. Timely manner for appointment. Price for service adequate.
Nicole C.
Mar 09, 2022
Everything was really great! I'll be certain to come by again in the future.
Jasper
Mar 05, 2022
Work was great and done in a timely manner.
AnQuan D
Mar 05, 2022
Rick as always the shop was busy but he still made time to look into what the issue was and confirmed and corrected the axle seal leak like the PROFESSIONALS THEY ARE AT BLACKRIVER BLVD!!!
Dave M.
Mar 04, 2022
Have used our Rome NY MIDAS for many years. Always professional, timely, and very courteous service. I honestly feel confident that when some service or product is suggested or recommended, it is because my vehicle needs it; not because it is a moneymaker for MIDAS or this particular shop. The shop manager - Rick has always been extremely helpful to our entire family and helped our children understand the importance of proper and timely vehicle maintenance. An extremely valuable service. One suggestion to anyone reading this review....with the shortage of mechanics, always plan ahead and make yourself an appointment at MIDAS. It will save you time!
superman m
Mar 03, 2022
on time getting me in , explained and showed me what the issues were nice job
PDR
Mar 02, 2022
Very satisfied
OMIGHTYZEUS
Feb 28, 2022
They did their job, did it right and in a reasonable amount of time
Mare G
Feb 28, 2022
The last minute inspection that’s I needed! Rick was great and waited for me to get there to pick up the car. He went above and beyond
Anonymous
Feb 26, 2022
Rick (manager) was very helpful and a people person honest and worth the trip ( about 43 miles from home ) also the mechanic knows his job (have to look on paperwork for his name he is new Never had any problems with any of the other mechanics that worked on my van keep up the excellent mechanics love going there they always make my day
James B.
Feb 19, 2022
"I've done all my own car work for pretty much my entire life, Midas is currently the only shop that I trust within a couple hours of my house. If you want to feel safe in the vehicle you drive, or if you want your family to be safe then I strongly recommen"
Jennifer K.
Dec 18, 2021
I will never recommend anyone I know to come here or ever bring any of my vehicles here again Worst customer service they had some from a different state that didn?t know Nys laws.
Dan K.
Dec 13, 2021
"Staff is very friendly, manager got me right in, fixed my truck up, and prices were very good."
Arnold P.
Dec 09, 2021
"Had a 4 wheel alignment done, the steering wheel is off a little bit, not centered but other than that it tracks good. Took longer then expected.but that was because they were understaffed."
Mike R.
Oct 30, 2021
GREAT SERVICE !!!
Robert C.
Oct 01, 2021
"Brought my car in with AC problems. They took it right away, found and fixed the problem. Great service. Fast and affordable. Really friendly and knowledgeable staff. "
Michelle B.
Sep 28, 2021
"Rick, Dean and Elvis all do a great job. Honest, reliable work for a fair price"
Ashley S.
Aug 31, 2021
These gentlemen are some hard workers. The staff was incredibly friendly and kind. I typically get anxiety from car garages but they definitely put my mind at ease! Thanks guys!! U rock!
Ronald S.
Aug 16, 2021
Courteous Professionals
Pius S.
Aug 04, 2021
"Excellent service, as usual!"
Nancy C.
Aug 03, 2021
Brought my vehicle to mavis for tires and other maintenance services. Right from first point of contact to picking up my vehicle their customer service was excellent. All questions asked and services rendered were handled in the utmost professional manner.
Gina C.
Jul 21, 2021
Great service from that shop.Rick had my truck in and done very fast. Have been there for service many times and will be back. Excellent job!!! Thank you
Jason B.
Jul 08, 2021
Very good service.
Kari W.
Jul 05, 2021
The staff was polite and courteous. I had a little problem with my car and was there for a while. Everyone was friendly and kept me posted with what was going on. Extremely good people there... all of them.
Deborah B.
Jun 22, 2021
"Went in to have tire pressure checked. They immediately assisted me and when it was found that the tire would not hold air, they quickly made the necessary repairs . Manager (Mark) and staff (particularly their newest employee) were very accommodating an"
Peter C.
Jun 01, 2021
Fast fix and great communication! They fixed what other shops could not figure out.
Pius S.
May 10, 2021
Excellent service
Suzanne M.
May 01, 2021
"Very accommodating, and knew I was in a hurry so came in well under the time they estimated."
Dana P.
Apr 10, 2021
I have used Midas for most of my car maintenance. My last visit I asked for an oil change as well as a differential fluid change and transmission fluid change. I called a couple of days before my appointment to make sure all was ready. I was told it was. H
Scott H.
Apr 06, 2021
This place is horrible they took 4 hours to change a tire and they never sealed the tire which made it fax the next day will never come here again
Jasmine S.
Feb 21, 2021
"The guys at Rome Midas were super friendly and professional. I knew my Jeep needed work done, and they were very thorough with their inspection of it to ensure that my Jeep was at it?s best performance lev. They tried to discount me where they could becaus"
anonymous
Feb 02, 2021
Always great service,Only place I'll go
anonymous
Jan 23, 2021
Tech's were very courteous and professional.
Keith H.
Jan 11, 2021
Friendly beats everything and they succeeded for me.
anonymous
Jan 09, 2021
Best service. I love bringing my car here you dont have to pay an arm and leg like other places. And Rick is super friendly! Thanks!!
anonymous
Jan 07, 2021
They are always very accomodating, great service, good pricing, very professional.
Don L.
Jan 04, 2021
oil change was performed flawless. manager is amazing.
anonymous
Jan 01, 2021
They were excellent and did the job well
Ben W.
Dec 30, 2020
Rick and his team did a great job . Rick took the time to show me what they did .
Ben W.
Dec 28, 2020
Midas does good work but you pay out your *** for the work. With the pandemic going on I don?t have this kind of money and it seems that Midas always finds another problem from what I came in for .
Ben W.
Dec 27, 2020
Did a very good job on my brakes and oil change and there very fast on getting you back on the road. And they do an excellent job. Thanks Rick . The Rome Midas
anonymous
Dec 25, 2020
Midas has been my go to shop for awhile now across 3 cars. The team there is polite and honest and doesn't hesitate to answer my questions about my car issues or their suggested actions. Most recently they were able to fix a problem the dealer quite honestly didn't even try to fix.
anonymous
Dec 15, 2020
Always fast and complete. Very polite and accommodating!
Joan K.
Nov 16, 2020
Excellent
Bill R.
Nov 02, 2020
had inspection done and filter changed. Manager Rick professional and courtesty
Scott B.
Oct 16, 2020
I am not easy to please but I have to say the staff was outstanding and fair
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