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1800 Black River Boulevard Rome, NY 13440

MIDAS ROME

1800 Black River Boulevard

Rome, NY 13440

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1800 Black River Boulevard Rome, NY 13440

1800 Black River Boulevard Rome, NY 13440

Midas Rome is your one-stop shop for brakes, oil changes, tires and all your auto repair needs.

Midas stores are owned and operated by families in your community dedicated to providing high quality auto repair service at a fair price. And their work is backed by our famous Midas Golden Guarantee*. Whether you need an oil change or tires, factory recommended maintenance, or brake repair, your local Midas has you covered.

*See store for applicability and limited guarantee terms

Why buy your next set of tires at Midas?

The Midas Tire Promise.

Included with the purchase of 4 tires:

Free tire rotation every 5,000 miles

Free re-balance every 5,000 miles

Free inspection for irregular wear/conditions

Free tire air pressure check

Programs

  • Better Business Bureau Accredited Business

  • ASE Certified

  • Motorists Assurance Program

Amenities

  • WiFi

  • After Hours Drop-off

  • Coffee

  • Magazines

  • Online Appointments Available

  • Online Estimates Available

  • Online Tire Shopping Available

Community Involvement

  • American Red Cross

  • Blood Drive

  • Make-A-Wish Foundation

Payment methods

The Midas Credit Card offers instant credit and special financing options2 to qualified applicants. See store for details. Get Details

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Average Rating:

4.76 of 5 stars

484 reviews

Bryan B

5.0 of 5 stars

Feb 27, 2024

Rick Lyman is the best!!!

Bryan T

5.0 of 5 stars

Feb 27, 2024

Manager Rick has been servicing my personal and fleet vehicles for over 11 years. Straight and to the point every time. We enjoyed your new texting service, your cloud based servicing is really neat to him and we discussed the similarities. I look forward to tormenting him with it on my next visit. You just don't get guys like Rick anymore, always happy to see you and knows every detail of vehicle maintenance and procedures.

Anonymous

5.0 of 5 stars

Feb 24, 2024

Rick is amazing and a very reliable go to person

Jay to whole staff of Midas Rome

5.0 of 5 stars

Feb 17, 2024

Great knowledgeable staff. I went for inspection and ended up having synthetic oil change and also changed my air filers

Tony S.

5.0 of 5 stars

Feb 13, 2024

Rick was very professional and informative. He explained the entire process and went out of his way to make me feel comfortable.

Smith

5.0 of 5 stars

Feb 10, 2024

when were there they take care of us like we were family. They welcome you in and they explain everything you want done and if they need to do extra they give you a quote on what it will cost and how long will take

Alice S.

5.0 of 5 stars

Feb 09, 2024

Rick is always honest--fair & willing to share--I have been going there for many yrs-& will continue too-I have also told many friends of Midas & they also have//still do go

Mark

5.0 of 5 stars

Feb 06, 2024

Rick is great, always gets us in when we call

Carl R.

5.0 of 5 stars

Jan 27, 2024

They handled a frustrating job with skill and cooperation. I was treated respectfully, honestly, and kindly. One of the best experiences I've ever had with an automobile repair. A++

Atp

5.0 of 5 stars

Jan 26, 2024

Rick and Dean are great. I am frequent Midas flyer... Unfortunately... They always get me, every time I call... Even being short handed..

Tim J

5.0 of 5 stars

Jan 24, 2024

Rick and Dean always treat me with respect. They communicate well the service required for my vehicle. The service job is completed in a timely fashion. If any problems were to arise they will rectify the situation without complaints.

Brcue R

5.0 of 5 stars

Jan 19, 2024

Very friendly, ease of online appt making

RMO

5.0 of 5 stars

Jan 17, 2024

Manager Rick is always incredibly helpful and knowledgeable. That is why I have been going there for at least 15 years. Rick treats his customers right!

Lynnie T.

5.0 of 5 stars

Jan 17, 2024

Dean was fantastic! So knowledgeable and personable.

Nae J

5.0 of 5 stars

Jan 10, 2024

I trust them with my car

JuliaB

5.0 of 5 stars

Jan 05, 2024

They took me in on time.They came out and explained that I had a few other issues with my vehicle.They were very friendly.

TomF

5.0 of 5 stars

Dec 30, 2023

The team at the North Rome Midas are professional, knowledgeable, and friendly.They communicate well, are accommodating, and work with you on appointment or drop-off/pick-up times.

Js

5.0 of 5 stars

Dec 30, 2023

Very helpful with explaining everything

Vince C

5.0 of 5 stars

Dec 30, 2023

Great service, Rich was great to work with, was out of there in less than an hour.

Pcuts5656

5.0 of 5 stars

Dec 27, 2023

Very clean and organized with great communication.

Matt H

5.0 of 5 stars

Dec 26, 2023

Replaced headlights with defective bulbs, returned and exchanged with recommend bulbs, this location installed new bulbs, quickly,

alice smith

5.0 of 5 stars

Dec 21, 2023

Rick & his crew is always reliable--honest & ready to help in any way they can--I have been going to Rick for many yrs. & always recommend him to others.

Kev L

5.0 of 5 stars

Dec 20, 2023

Great job

ChrisA

5.0 of 5 stars

Dec 16, 2023

I always walk away from Midas with a smile. The staff is friendly and knowledgeable and the service is always on point.

Anonymous

5.0 of 5 stars

Dec 15, 2023

Prompt and courteous

Dr. Mark

5.0 of 5 stars

Dec 14, 2023

We have always received the best quality of work at this location. I have discussed with both Rick and dean the importance of communication that they each share with my wife and I as we continue to rely on Midas for maintenance.

R. Montana

5.0 of 5 stars

Dec 09, 2023

Rick explained everything to me in terms I could understand.

Bryan Thomas

5.0 of 5 stars

Dec 09, 2023

Rick has been taking care of my family and fleet vehicles for over 10 years. Rome and Utica Midas are awesome.

John N

5.0 of 5 stars

Dec 09, 2023

It was easy and done in a timely manner. The techs were knowledgeable and friendly.

Karen

5.0 of 5 stars

Dec 04, 2023

They are always very friendly. I feel they are honest. They try very hard to get you in as soon as possible with appointment or not .

Campbell Auto

5.0 of 5 stars

Dec 02, 2023

Dean and Ricky are great to deal with.

Tim J

5.0 of 5 stars

Dec 01, 2023

Friendly , fast and accomodating

Mark D

5.0 of 5 stars

Nov 27, 2023

Always satisfied at Midas

Debbie

5.0 of 5 stars

Nov 20, 2023

The Rome store manager Rick has always been my go to guy for well over 20 years. I trust what both Rick and Dean say, they make sure my vehicles are safe reliable and I depend on that service. I always speak highly of the Rome Midas store to my friends and family.

John

5.0 of 5 stars

Nov 16, 2023

Greatest

Bill c.

5.0 of 5 stars

Nov 01, 2023

Curtsey and knowledge

Scott M

5.0 of 5 stars

Oct 28, 2023

Rick and his crew always go above and beyond to get the job done

Dave M.

5.0 of 5 stars

Oct 25, 2023

We have used the Rome NY Midas for many years. The Manager (Rick) and all the his crew members have been extremely helpful in taking care of our family vehicles. A high sense of honestly and trust in everything Rick or his crew tell us about vehicles. If they say something needs to be done, we confidently know they are telling us that because it is needed and not for them/Midas to make some additional money. For our family that is extremely important and very satisfying working with Rick and the Rome Midas crew.

Doone

4.0 of 5 stars

Oct 24, 2023

They were not able to rotate my tires because they could not get lug nuts off. it was my choice not to proceed because of the chance of damage. Rick is great.

Anonymous

1.0 of 5 stars

Oct 19, 2023

Explain that you have time to correct a failed inspection and not lead the customer to believe it has to be done at that minute

Bill

5.0 of 5 stars

Oct 19, 2023

did battery inspection with regular inspection

Laurie K

5.0 of 5 stars

Oct 18, 2023

Rick is always extremely friendly and accommodating when scheduling our vehicles. I am very confident that they are very honest when evaluating our vehicles for repairs.

Mike I.

5.0 of 5 stars

Oct 17, 2023

A+++ customer service from the manager and the mechanic that serviced my car. Been going to the Rome Midas for years with my personal cars and my State car before I retired and Midas Rome always did superior service.

Rl

5.0 of 5 stars

Oct 12, 2023

Inspection in and out

John

5.0 of 5 stars

Oct 09, 2023

Rick and Dean are the best at what they do at the Rome Ny Midas

Chris A.

5.0 of 5 stars

Oct 03, 2023

The auto techs and the management are just the best, always friendly, always good at explaining what is going on with my vehicle.

K C

5.0 of 5 stars

Sep 30, 2023

very pleased with service

Karen S.

5.0 of 5 stars

Sep 29, 2023

I needed my mini van to be inspected before the end of month and your employee Rick fit me in the busy work schedule which I appreciated very much since I am a new customer. My neighbor referred me and I’m glad she did. I will be needing new brakes and I scheduled an appointment with Rick for this Monday.

emily

5.0 of 5 stars

Sep 28, 2023

check in process was very easy, and making my appointment online is the best. the workers were friendly and clear about wait times and procedures and overall i always have a good experience here.

donaldjrmvp

5.0 of 5 stars

Sep 27, 2023

Nice group of people working there

Bill

5.0 of 5 stars

Sep 26, 2023

I didn’t have an appointment, but was told to just bring in my car and drop it off and they would try to fit it in as soon as possible. I had my car by the late afternoon, couldn’t ask for anything better.

George

5.0 of 5 stars

Sep 22, 2023

In and out

Veronica

5.0 of 5 stars

Sep 21, 2023

I went in for an inspection. I told the associate that I needed air I’m my tires, and asked if he could also correct the time in my clock. He was extremely cordial & accommodating. It turned out that my tire had a screw in it, and needs to be patched. They consulted me, then did the repair. NO CHARGE! They also googled the method to change the time on my clock. They did it. NO CHARGE. I WILL be back!!

Louise B

5.0 of 5 stars

Sep 20, 2023

We have been dealing with this Midas location for years, and have the utmost confidence in Rick, Dean and crew. Never once have they said we needed work that was unnecessary. Never once have we been mislead about anything. Never once have we been unhappy with our experience. We take our vehicles here for everything, and will continue to do so.

Linda A

5.0 of 5 stars

Sep 07, 2023

Dean was very nice. He got my car in quickly, addressed the issues and clearly explained the problem and cost to service.

Dave M.

5.0 of 5 stars

Sep 05, 2023

We have used our Rome Midas shop for all our vehicle needs for many years. Would not consider going somewhere else. Rick is an excellent manager and spokesman for Midas; always willing to take some extra minutes to explain why something isn't working correctly on our vehicles, etc. Never doubt that we are being sold something we don't need to that some repair is being done that wasn't really necessary. For a person like myself who is not a mechanic, that is reassuring that I have full confidence in the crew members at Rome Midas that they are taking the best care of my car.

Lorraine M

5.0 of 5 stars

Aug 26, 2023

This Midas is always my go to. Rick and his mechanics always go over your vehicle and let you know if you have any issues that need to be dealt with

Joe

5.0 of 5 stars

Aug 23, 2023

Always friendly! Always kept updated on progress of vehicle maintenance! Required maintenance always explained in detail!

Mary R

5.0 of 5 stars

Aug 22, 2023

Friendly and honest service

alice S.

5.0 of 5 stars

Aug 19, 2023

rick & dean are great guys--they explaine every thing & if any problems arise--they come out & tell you--great place to do business & 2 great guys who run it--

Cheryl A

1.0 of 5 stars

Aug 18, 2023

When I'm quoted a price I should pay that price not twenty plus more

Paul Panek

5.0 of 5 stars

Aug 11, 2023

I had a head light replaced and it didn't take long at all.

Debbie

5.0 of 5 stars

Aug 09, 2023

Always friendly and helpful service

CRugg

5.0 of 5 stars

Aug 09, 2023

Easy scheduling appointments, availability, and quick service.

Curlies

4.0 of 5 stars

Aug 02, 2023

I was very satisfied. It was a bit pricey, but everything is pricey these days.

Tim J

5.0 of 5 stars

Aug 01, 2023

Rick L. and Dean are the best. Always polite and helpful. They make sure things are done correctly in a timely fashion . Two excellent employees.

DavidU

5.0 of 5 stars

Jul 31, 2023

My issue was diagnosed quickly and repairs were made. I was also able to use my car’s warranty.

Kenisha T

5.0 of 5 stars

Jul 28, 2023

Very good customer service kept me informed throughout the process and satisfied with overall service.

Salena T

5.0 of 5 stars

Jul 27, 2023

Rick and his team always go above and beyond to help no matter what the issue is. They are awesome

Anonymous

5.0 of 5 stars

Jul 26, 2023

very good manager he is hans on

Kmiller

5.0 of 5 stars

Jul 25, 2023

Employees where extremely friendly and the service was fast.

Joe

5.0 of 5 stars

Jul 20, 2023

Always ready in minimum time! Always explain what is needed. Very friendly!

Steve

5.0 of 5 stars

Jul 19, 2023

Staff always friendly and honest,been going to the same midas for over 20 yrs

John n

5.0 of 5 stars

Jul 15, 2023

The tech was pleasant and explained everything done.

Nicole

5.0 of 5 stars

Jul 15, 2023

Always take great care of my car

Dream Marine

4.0 of 5 stars

Jul 14, 2023

They did the best

Pcuts5656

5.0 of 5 stars

Jul 07, 2023

Everything was convenient, explained thoroughly and completed promptly.

Janna R

5.0 of 5 stars

Jul 06, 2023

They always get me in quickly and take care of my needs within one quick visit. The coupons regularly available are a plus.

Rick. L

5.0 of 5 stars

Jul 05, 2023

In and out quick

mgh13123

5.0 of 5 stars

Jun 30, 2023

Got in for my appointment a little early and they got my truck in on time. The service was very professional and friendly. I even ask them to look at my shocks before i left for South Carolina and the said they were fine for the trip. I like the fact they are very professional and honest. I will becoming back as usual.

wmdon

5.0 of 5 stars

Jun 27, 2023

manager is very knowledgeable

Tim J

5.0 of 5 stars

Jun 26, 2023

Give Rick Lyman and Dean a bonus. They keep this Midas going. They are always polite, helpful and get the car repaired as promised.

Atp

5.0 of 5 stars

Jun 24, 2023

I always go to midas for my car repairs. Rick is great. He always gets me right in.

Kkonight

2.0 of 5 stars

Jun 20, 2023

Went for an inspection and was failed for "bald tires." Was given an estimate for $400 for 2 tires.Brought my car to another place for an inspection. Was shown that my tires were very much within the legal limit and passed my inspection.

Dartgnon

5.0 of 5 stars

Jun 17, 2023

Regular at this location for oil change,

Betsy W

4.0 of 5 stars

Jun 16, 2023

I had an 11 appointment but car was not taking in until 11:30. The waiting area could be more comfortable but was acceptable. The staff were professional.

Josh

5.0 of 5 stars

Jun 14, 2023

Dropped it off. Was called called with diagnosis. Called when finished and I picked it up

Lisa A

5.0 of 5 stars

Jun 01, 2023

I got an appointment right away. Rick was Great!

Rob H

5.0 of 5 stars

Jun 01, 2023

Great service at a great price

ChrisA

5.0 of 5 stars

May 26, 2023

Rick and his staff are always friendly and professional, I f something needs explaining, they do it in a way that is clear and always present available options.

Drenfur

5.0 of 5 stars

May 25, 2023

Ability to aquire the tires that I wanted. The fast delivery and installation of the tires. The employee was very knowledgeable and helpful with the entire process. I will be returning for future services.

Joefordman

5.0 of 5 stars

May 24, 2023

No thanks

Tammy M

4.0 of 5 stars

May 23, 2023

Was highly satisfied

Wendy

5.0 of 5 stars

May 22, 2023

Every time I go here, the staff is friendly. They will not try to get you to buy stuff you to not need.

Mary Ann G

5.0 of 5 stars

May 20, 2023

Quick response with the findings and explained everything that needed to be done over the phone .

Winnie

5.0 of 5 stars

May 19, 2023

Rick and staff are friendly and pleasant. The work is done quickly and efficiently. If there is a problem they are quick to explain how it needs to be resolved.

Steph W

5.0 of 5 stars

May 18, 2023

Mike is great with all aspects of customer service. Makes all my appts very convenient and in a timely manner and the mechanics are all friendly and great as well very pleased with this establishment

Mrennie

5.0 of 5 stars

May 16, 2023

The gentleman at the counter. I want to say his name was Rick? The manager I assume, great guy

Nicole

5.0 of 5 stars

May 15, 2023

Rick and Dean are always great and my car is in good hands

Vince

5.0 of 5 stars

May 13, 2023

Manager treats my vehicle like it was his own vehicle

Holly

5.0 of 5 stars

May 13, 2023

Manager was extremely polite and knowledgeable

Anonymous

5.0 of 5 stars

May 11, 2023

Great manager

Holly W.

5.0 of 5 stars

May 11, 2023

Rick and his staff do an excellent job

Kevin

5.0 of 5 stars

May 11, 2023

Awesome experience

Anonymous

5.0 of 5 stars

May 10, 2023

Rick has consistently provided my families 4 vehicles above outstanding service. At one point he left this facility for another job. Two years later he came back. Very happy he did. Dean is also a cut above. I trust both of them to do the right thing.

along with

5.0 of 5 stars

May 08, 2023

service was really great

Dave M.

5.0 of 5 stars

May 08, 2023

We have taken our vehicles to the Rome NY MIDAS for probably the past 15+ years. The Manager (Rick) and his staff have always taken exceptional care of our vehicles. Besides the technical portion of maintaining our vehicles, Rick also recalls facts about our family and mentions them to us - a very friendly, family oriented operation he has with his MIDAS facility. We have in the past and will continue in the future to highly MIDAS and especially Rick's facility here in Rome New York!

Megan

5.0 of 5 stars

May 03, 2023

Rick at Midas has great customer service and is always a pleasure to work with.

Anonymous

5.0 of 5 stars

May 01, 2023

Ease, prompt, friendly

Dianc

5.0 of 5 stars

Apr 29, 2023

Rick the manager at Midas is always very kind to me and always explains what will be done and how much it will cost. The work is always done in a timely manner.

Steve

5.0 of 5 stars

Apr 27, 2023

Always treated with respect staff are always committed to providing top service

Joe fordfan

5.0 of 5 stars

Apr 26, 2023

Vehicle was taken in right on time of appointment

DaveC

5.0 of 5 stars

Apr 26, 2023

The Manager Rick is very reliable, knowledgeable and friendly person. We've been coming to this Midas location for over 10+yrs because of him. Also his associate Dean is has the same mannerism as Rick. We trust them with our vehicles.

Jim C

5.0 of 5 stars

Apr 25, 2023

I have been having this Midas do what is necessary to keep two vehicles in operationfor a number of years and their work on my vehicles have always been done in avery professional way.

No

5.0 of 5 stars

Apr 24, 2023

Good answers

Lindag

5.0 of 5 stars

Apr 24, 2023

I got my services much cheaper then expected. Friendly service and great communication.

Brian

5.0 of 5 stars

Apr 21, 2023

Ease of scheduling. Friendliness of staff. Explanation of issues and what could wait and what needed to be taken care of now.

K C

5.0 of 5 stars

Apr 21, 2023

staff if very professional and polite. Also staff does everything to make you feel comfortable with the service. they tell and show you what need to be fixed and what can wait for next time

Joe

5.0 of 5 stars

Apr 20, 2023

Excellent service! Everyone is friendly and professional!

Predator1A

2.0 of 5 stars

Apr 20, 2023

Don't work harder to get vehicles in when they were scheduled, don't leave customers waiting extended periods at the desk with no one to check them in for extended periods and don't insult female veterans by implying they didn't serve in the military and making comments that you "assume" a male in their family was the veteran.

S. A. D.

5.0 of 5 stars

Apr 19, 2023

Have been going to this location for 20+ years. Have always been satisfied with the service.

Linda V

5.0 of 5 stars

Apr 19, 2023

Always happy with this store. The manager, Rick is very good at his job

Kris

5.0 of 5 stars

Apr 17, 2023

staff was friendly and repair was done in a timely manner I will be back for future service

Al

5.0 of 5 stars

Apr 15, 2023

Service with a smile

Jason O

5.0 of 5 stars

Apr 13, 2023

Great service, and the whole staff is very pleasant. Rick, and Dean do a great job!

R Hinckley

5.0 of 5 stars

Apr 12, 2023

professional service at a good price

Logan S

5.0 of 5 stars

Apr 11, 2023

Rick explained everything in detail, was very helpful. He is the reason we would return.

Mike M

5.0 of 5 stars

Apr 07, 2023

The man who helped me was very friendly and professional. He demonstrated customer service. He even personally fixed an exhaust rattle that had been driving me nuts. Above and beyond! I previously had my service done at Goodyear, but they were unable to do an inspection so i tried out midas. I will definitely return. Great job@

Anonymous

5.0 of 5 stars

Apr 06, 2023

Very friendly atmosphere

Julie B

5.0 of 5 stars

Apr 05, 2023

Best service in my area. The mechanics are very knowledgeable, professional and friendly.

Anonymous

5.0 of 5 stars

Apr 03, 2023

Very pleased with the conversation about what needed to be done!!!

Fred M

5.0 of 5 stars

Apr 03, 2023

The manager there is so patient, kind and he knows how us car guys love our cars. He is the main reason i keep going back

Hail S.

2.0 of 5 stars

Apr 01, 2023

Get cars in when their appointment is scheduled for and not 2 hours after. Reconnect everything after completing work (parking break etc.) Communicate with customer on cost of parts being used instead of listing a price and no details.

Gary R

5.0 of 5 stars

Mar 29, 2023

Was presented with top 3 tires suited for my SUV with pros and cons of each. Tires were quickly installed and I am extremely happy with the quality and the service.

David G

5.0 of 5 stars

Mar 23, 2023

Rick and Dean are great at communicating everything that was going on with my vehicle and kept me up to date on its progress.

xxxx

5.0 of 5 stars

Mar 17, 2023

Rick the manager always explains things, always friendly and courteous. always works with my schedule

Anonymous

5.0 of 5 stars

Mar 11, 2023

I called was able to get right in and my service was completed within a timely manner. The service provider was very straightforward and kind.

Tom K

5.0 of 5 stars

Mar 11, 2023

Got my car fixed pretty fast and have not had any issues since. Good job and the staff were friendly.

Karen

5.0 of 5 stars

Mar 10, 2023

It was my first time doing business with Midas. I scheduled and oil change, tires were rotated and the associated called with questions regarding air filter and battery change. I ordered air filters. There was no "pushing" for me to buy just recommendations which I appreciated deeply. Associate Rick, was completely professional and great customer service. I think it surprised him that I knew what needed to be changed and not (that I knew my car). I dropped car off and went to work to pick it up later on. Awesome place. Thank you for a great experience.

A.K.

5.0 of 5 stars

Feb 24, 2023

Dean and his team were professional, polite, and prompt. They took care of the problem that I brought to them and did it in a cost effective manner. They didn't try to gouge me the way I've been gouged by other garages. I plan to bring my car back soon to get the inspection.

Rl

5.0 of 5 stars

Feb 17, 2023

Manager

Anonymous

5.0 of 5 stars

Feb 16, 2023

Very satisfied with the service

Anonymous

5.0 of 5 stars

Feb 09, 2023

We had an emergency tire puncture just before closing time. the Midas people serviced our car and replaced the tire even though nthey stayed over. THEY WERE WONDERFUL IN ATTITUDE AND SERVICE. Alan J. Trombley

Linda A

5.0 of 5 stars

Feb 09, 2023

The service team worked hard to diagnose and do the repairs quickly and efficiently. They explain the problem, repairs needed, cost and they give you an approximation of how long it will take to repair the problem.They are friendly and get you on your way as quickly as possible.

Q!

5.0 of 5 stars

Feb 08, 2023

Rick for many years has surpassed the customer service skills and mechanical knowledge that he relays to his customers day in and day out!! We love Midas Rome

CS

1.0 of 5 stars

Feb 07, 2023

I paid $760 for a car and a part that doesn’t work that they had for five days. Even put new parts in and took them out. Car worked when I brought it in now doesn’t work at all. Drove it home and it died.

Tim J

5.0 of 5 stars

Feb 06, 2023

Rick Lyman, Midas manager, and Dean always go above and beyond for any car service. They are polite and professional. The work is always completed on time and done correctly. The Midas corporation needs to recognize both Rick and Dean as they are the backbone of the Rome, New York Midas.

MikeB

5.0 of 5 stars

Feb 03, 2023

Easy to make an appointment and was able to accommodate my schedule to get me in. Also the quick turn around while I was waiting in the lobby.

Joe

5.0 of 5 stars

Jan 31, 2023

Always friendly! Maintenance completed in minimum time!

Tammy M

5.0 of 5 stars

Jan 27, 2023

Everyone was very helpful. Explained everything to me.

Me

5.0 of 5 stars

Jan 26, 2023

Staff are always friendly and willing to do the right thi g

Anonymous

5.0 of 5 stars

Jan 26, 2023

Thorough

Brake job

4.0 of 5 stars

Jan 21, 2023

There’s always room to improve a customer's experience

Wendy L

5.0 of 5 stars

Jan 19, 2023

The service I received was prompt, great priced and cordial. I recommend Midas to friends and family because they are honest, helpful in my understanding and affordable.

Liz

4.0 of 5 stars

Jan 16, 2023

Took longer than I think it should have because I had an appointment, the price was high. (The date on my post card had expired

Anonymous

5.0 of 5 stars

Jan 13, 2023

Easy appointment and drop off. Quick service

Denise E

5.0 of 5 stars

Jan 09, 2023

Convenience

Christina

5.0 of 5 stars

Jan 07, 2023

Fast and efficient service, flexibility of scheduling, and Rick is always personable and knowledgeable.

KR

5.0 of 5 stars

Jan 07, 2023

They checked other problems with by car and gave me true honest answer and they didnt try to sell my something I didnt want or need.

romenyf

5.0 of 5 stars

Jan 03, 2023

everyone was friendly, inspection was quick and economical

PQuack

5.0 of 5 stars

Jan 03, 2023

Rick is very cordial and friendly. The staff completes the work in a timely fashion.

Boyspsychomom

5.0 of 5 stars

Dec 31, 2022

I had my exhaust replaced and Dean was fabulous he explained things clearly and when my car came of the garage and it was still louder than is should be he brought it back in and fixed it so that it was running as quietly as it should. Very pleased he is a real asset to have at this company

GR

5.0 of 5 stars

Dec 29, 2022

It was end of year and the shop was swamped with Everyone wanting a NYS inspection. Although I'd scheduled an appointment, the manager told me he couldn't get it done that morning. I asked about the next day and he said yes definitely. Due to my fall travel schedule, I wasn't aware my inspection expired in September. This is Dec 28th!! The manager emailed me an appointment (in case I encountered local PD) showing the new appointment. I returned the next morning. The managers the ONLY one working. Still, he completed my inspection in 30 minutes. A major screw up on my end was taken care of at this shop. He was polite, helpful, and understanding. Kudos!

Nae44j

5.0 of 5 stars

Dec 29, 2022

I trust the guys

Bruce E

5.0 of 5 stars

Dec 28, 2022

Long time customer and staff knows me.

Tim J

5.0 of 5 stars

Dec 23, 2022

Rick always treats me with respect. He is always sincere and has the work completed in a timely fashion. I trust Rick to be honest with any car repairs.

Ed

5.0 of 5 stars

Dec 16, 2022

Every visit to Midas employees are courteous, friendly and get the job done right.

Baker

5.0 of 5 stars

Dec 16, 2022

The service manager was very friendly and explained the cost up front. He also recommended a light bulb replacement for one of my license plate holders. While I could’ve replaced the bulb myself, I had them replace it for me.

Alice Smith & Bob Pierce

5.0 of 5 stars

Dec 15, 2022

they are always polite//courteous//& ready to explain any Issues we may havewe recommend them to everyone

bw

5.0 of 5 stars

Dec 01, 2022

Excellent service

Susan M.

5.0 of 5 stars

Nov 15, 2022

EVERYONE WAS SO PROFESSIONAL AND FRIENDLY!

GregW

5.0 of 5 stars

Nov 14, 2022

Rick and his guys are the best, great service great prices and they always get it right.

Satisfied Customer

5.0 of 5 stars

Nov 09, 2022

Rick and the staff were great, they did a great job communicating the problem with my truck and fixed it and i have 100% confidence that my vehicle was cared for properly. Rick is an asset to the organization he goes out of his way to make you feel comfortable while at the shop and explains the repairs as if he did the work himself. Much appreciated.

Anonymous

5.0 of 5 stars

Nov 07, 2022

Rick and his crew are the best Midas employees. very polite and professional

linda A

5.0 of 5 stars

Nov 07, 2022

Rick and Dean are always personable and friendly. They explain in detail what your vehicle needs without making you feel rushed. They try their best to get you in and out as quickly as possible and if it's going to be a long wait they are up front about it.

Anonymous

5.0 of 5 stars

Nov 05, 2022

Very professiona.

Silverado

5.0 of 5 stars

Nov 05, 2022

Rick and Dean did amazing job and lot of work on my vehicle. I bring in most of my vehicles for them to work on. They did a great job considering they were short staffed.

Patty

5.0 of 5 stars

Nov 01, 2022

Rick at. Rome Midas is awesome.

Ato

5.0 of 5 stars

Oct 31, 2022

Rick and Dean are amazing.rick even took the time to put wipers on the car for me after I checked out. I have been going there for years and never had a bad experience. They really need more help.

Silverbullet

1.0 of 5 stars

Oct 24, 2022

Stop trying to scam people into buying expensive parts that they don’t need. Tried to get me to buy an entire light housing $100 and didn’t even take 2 screws out to check the bulb $5. So my car failed state inspection. So I changed the bulb and now have to go through another inspection. Clean the waiting room. It still smells like an ashtray because the same guy has smoked in there for years.

Scott_T

5.0 of 5 stars

Oct 19, 2022

Great service. Friendly. Professional.

Rob H

5.0 of 5 stars

Oct 18, 2022

Rick was very professional and courteous, Job was done in a timely manner

Alice S.

5.0 of 5 stars

Oct 10, 2022

Rick is a fantastic salesman/service man as well is Dean have been going to Rick for any years & will continues to , always honest//caring & very professional. 2 great Guys to deal with as well as the other employees.I have recommended them to many of my friends

Jake

5.0 of 5 stars

Oct 08, 2022

Rick is always great. Nice guy, always friendly, even doing some extra work (oil change) for me when he had a full shop.

Dartgnon

4.0 of 5 stars

Oct 08, 2022

Price of oil change increased more than I expected

RMO

5.0 of 5 stars

Oct 08, 2022

I am a long time customer, and have always brought my vehicles there. Mainly because of the great customer service provided by Rick and Dean at the Black River Blvd Rome, NY location. Once I find a repair shop that I trust, I stick with it!

Lisa D

5.0 of 5 stars

Oct 08, 2022

Midas always schedules my appointments right away, they're friendly and explain everything along the way.

Sherry C

5.0 of 5 stars

Oct 07, 2022

The techs were very professional. The truck I have didn't have any tires changes in a long time. There were some issues with the lug nuts that had to be addressed. They ordered the lug nuts right away and kept me informed about the tires and the truck overall. I was a pleasure working with them. I have to go back for an alignment only because I had a prior appointment. I will be having them do all the service on my truck from now on!

Patrick

5.0 of 5 stars

Oct 04, 2022

Your staff were highly professional, friendly, and they did great work.

Jason

5.0 of 5 stars

Oct 01, 2022

I always receive great service

Elaine W.

5.0 of 5 stars

Sep 28, 2022

Manager was great, everything was great

Cynthia

5.0 of 5 stars

Sep 27, 2022

They never push a service on you which is great they tell you what you need I trust them completely

Sandi

5.0 of 5 stars

Sep 24, 2022

Rick is great ! He is my car doctor he remembers my car and knows exactly what to do and if he dosent he researches him and his qualified team are kind, reasonable and efficient.

Sammy B.

4.0 of 5 stars

Sep 21, 2022

A bit pricey

sh

4.0 of 5 stars

Sep 19, 2022

Just the money I had to spend. Not Midas fault. Needed brakes to be fixed.

Al

5.0 of 5 stars

Sep 17, 2022

Online schedule is very ez

Single lady

4.0 of 5 stars

Sep 15, 2022

Two days after the oil change I realized my windshield washer fluid was empty. I thought that they should have checked that when they did the oil change

Wendy

5.0 of 5 stars

Sep 12, 2022

The staff is friendly. We have never had an issue at this Midas. They know us by name.

Pam Q.

5.0 of 5 stars

Sep 09, 2022

Rick and his staff were very forthcoming in their explanation of why I needed to replace 2 of my tires. They showed me the problem and offered to fix it. Very friendly folks who understand that sometimes customers don't understand "car talk" so they explained it in English!

Dave M.

5.0 of 5 stars

Sep 06, 2022

Have used my Midas shops in Rome NY for about the past 20+ years. Rick and his staff of mechanics always take very good care of our cars. Timely service, any potential problems are well explained, very neat and clean handling of our cars, and just overall a very pleasant experience whenever we use the Rome shop. Couldn't ask for better or more timely service from the entire crew.

Blue1

4.0 of 5 stars

Sep 06, 2022

Promised on Sat to be completed - no calls/communication until we called late - told not done and due to holiday weekend, would be completed early Tues. Again no communication til I called - finally completed 6pm - closing time. Yes, they were busy and short staffed - but also were not answering the phone after 3pm Tues...I finally got through around 5 - told would be done today. We showed up at 6pm and waited short time for completion. Work done is great, just need to find a way/ time to communicate with customers - even if an answering machine. Thankfully we live close to the shop.

Greg

5.0 of 5 stars

Sep 03, 2022

I have always had excellent service, Rick and his crew are the best. Would highly recommend Midas to everyone who needs their vehicle serviced.

Anonymous

5.0 of 5 stars

Sep 03, 2022

over all very extremely pleased with Rick and his crew. very friendly, polite, and tells you want needs to be repaired or replaced and want can wait for another service call.I would highly recommend this service shop to others.

Deb D

5.0 of 5 stars

Sep 02, 2022

They always find time to fit us in whenever we need them

Clock Nurse

5.0 of 5 stars

Sep 01, 2022

Inspection and tire rotation took over an hour and a half. Had an appointment, yet my vehicle sat outside for 45 minutes before it was brought inside.

Shawn

1.0 of 5 stars

Aug 29, 2022

I received no updates on the issue with my vehicle and what was done to my car. Additionally, the problem was not fixed yet I still had to pay the entire $1500 for a fuel pump replacement with added services tha I was not notified about. I also had a mechanic joking about my situation when I made it clear that I was very upset about what was happening.

Buffalo

5.0 of 5 stars

Aug 27, 2022

Respect, kindness and accommodating personnel.

Deanie

5.0 of 5 stars

Aug 19, 2022

Oil change was completed in a timely manner; however, I had to return for tire rotation as lug nuts had to be ordered and replaced.

Phil B

3.0 of 5 stars

Aug 15, 2022

Went in for rear breaks and rotors. Gave me price of 486.00 and change plus tax. I said way to much I had another quote for 375.00 plus tax said give me a few minutes and comes back with 440.00 plus tax I said no I will wait until Friday. Other place is across the street and its 80.00 to 100.00 more come on. Then I called the dealer and they are going to do it for 330.00 including tax. Somebody is ripping someone off.

CJ42

5.0 of 5 stars

Aug 15, 2022

Got the appointment that day, did exactly what i wanted for a very reasonable price.

Kevin

5.0 of 5 stars

Aug 13, 2022

Nice and smooth

Kittie

5.0 of 5 stars

Aug 12, 2022

Rick was so helpful with my issue on my car. So pleasant.

Anonymous

5.0 of 5 stars

Aug 11, 2022

Very friendly and informative. Prompt service.

Tim J

5.0 of 5 stars

Aug 10, 2022

Rick and Dean are the backbone of MIDAS. They are always polite and respectful. They are very helpful in explaining what needs to be done with the vehicle and the repair work is always up to par. You need to trust your mechanic and I fully trust Rick and Dean.

Mike M. Rome NY

5.0 of 5 stars

Aug 09, 2022

I trust my vehicle and service needs to Rick and his team. He is friendly, honest and just a nice guy. I have never had a bad experience here. And Rick has been servicing my vehicles since approximately 2004. I bring my wife's vehicle service and tire needs there as well.

Anonymous

5.0 of 5 stars

Aug 08, 2022

Very happy with the company

R Hinckley

5.0 of 5 stars

Aug 04, 2022

Great Service, Friendly and in a timely manner

Joe

5.0 of 5 stars

Aug 03, 2022

It’s always a pleasant experience. Friendly, professional and knowledgeable folks!

John N

5.0 of 5 stars

Aug 01, 2022

Easy and fast

Epp Auto

5.0 of 5 stars

Jul 29, 2022

Rick is the best give that man a raise!!!

Dave M.

5.0 of 5 stars

Jul 25, 2022

Have taken our vehicles to Rome's Midas for many years. Rick, the manager always extremely helpful, will explain in detail our options, just an extremely honest man and representative for Midas. The same goes for all the service technicians we have had work on our vehicles - they always treat our vehicles with extreme care, use protective materials over our seats, floor mats, etc. Honestly, could not ask for better or more friendlier service than we have always had with this particular Midas store.

Shannon

5.0 of 5 stars

Jul 22, 2022

So helpful and reassuring about the work

MikeC

5.0 of 5 stars

Jul 22, 2022

Rick explained everything, even though I didn't have an appointment he got me in and took care of my issue fast

Jmr

5.0 of 5 stars

Jul 15, 2022

I was able to get in and serviced quickly before a vacation. Thabjs

Yoga woman

5.0 of 5 stars

Jul 12, 2022

They were quick and courteous. Also it was my 10th oil change so I got it for free!! That is awesome

Don A

5.0 of 5 stars

Jul 08, 2022

Great customer service, very friendly service, unusual service request completed expertly and quickly.

Deanie P.

5.0 of 5 stars

Jul 08, 2022

Service was scheduled at my convenience. Rick was friendly and courteous. He informed me that my tires could not be rotated at time of service because he didnot have the lug nuts in stock.

Tim J

5.0 of 5 stars

Jul 07, 2022

Rick Lyman always treats me with respect. He explains the needs of the repair work in detail. Rick has the job completed in a timely fashion. I always feel valued as a customer because of Rick Lyman.

[email protected]

5.0 of 5 stars

Jul 07, 2022

Manager showed me what was wrong and how far out my aliment was and fixed it to the exact specs very pleased and very friendly

Greg,w

5.0 of 5 stars

Jul 06, 2022

Rick and his guys are excellent have gone to his service center for years. I have never had any issues

JB

5.0 of 5 stars

Jul 06, 2022

From beginning to end, the process was smooth. I didn't have to wait long. The guys are so friendly. I paid less here and had more done.

Meghan

5.0 of 5 stars

Jul 06, 2022

Rick is great and does whatever he can to make a visit as convenient and inexpensive as possible. The Rome, NY location is the only mechanic I will take my car to.

ron

5.0 of 5 stars

Jul 05, 2022

rick the manger helps me out when evere i need him

S. Burk

2.0 of 5 stars

Jun 24, 2022

I’d suggest actually trying to diagnose issues properly. Not half done. Trying to do it the lazy way. We come from a mechanic family and what they did for my vehicle wouldn’t even diagnose the issue. They appear to just not have wanted to do the work.

Cheri F

5.0 of 5 stars

Jun 21, 2022

Rick was very professional and friendly. They had my vehicle fairly quick and had the oil change and inspection done in a timely manner.

John N

5.0 of 5 stars

Jun 20, 2022

I was able to get my vehicle serviced in a timely manner with out an appointment. They were friendly and courteous.

Chris S.

5.0 of 5 stars

Jun 18, 2022

I feel confident that the work performed will be correct and only what is required. I do most of my own work on my cars because of trust issues with prior automotive repair shops but Midas in Rome New York has diminished that outlook because of their integrity and professional workmanship. I also like the fact that their employee owned.

Mary H

5.0 of 5 stars

Jun 16, 2022

Very quick and friendly service.

Fred C

5.0 of 5 stars

Jun 15, 2022

fantastic service and friendly management Team (Rick) will continue to do all my business there. I already have told all my friends and family

Mary C

5.0 of 5 stars

Jun 15, 2022

Midas has been keeping my 2007 car running well for many years. Excellent friendly service. Easy communication. Highly courteous. I would never consider going anyplace else.

Andrea

5.0 of 5 stars

Jun 11, 2022

Friendly staff, reasonable prices, work performed was done well

SonyaC

5.0 of 5 stars

Jun 11, 2022

Rick is always pleasant to deal with and up front abaout all services provided

Ricardo

5.0 of 5 stars

Jun 10, 2022

Never have an issue

Anonymous

5.0 of 5 stars

Jun 04, 2022

I’ve been going the for 40 years.

Mike M

5.0 of 5 stars

Jun 03, 2022

Rick ALWAYS provides a friendly and professional experience. He is the reason I continue coming there for all of my vehicle service and repair needs.

Lili L

5.0 of 5 stars

Jun 01, 2022

It’s been years since I used this Midas (it was more convenient to use a different location) but I am glad I decided to return. Service has always been excellent, prices fair, and I don’t feel taken advantage of when my car needs work.

JimP

5.0 of 5 stars

May 31, 2022

Always have a good experience. Rick (mgr) is one of the reasons I continue to come back to Midas.

PiusS

5.0 of 5 stars

May 27, 2022

Friendly, knowledgeable and efficient

CherylS

5.0 of 5 stars

May 24, 2022

A really nice guy took care of my car I’ve been to this Midas before with the same employee taking care of my car, he’s always great.

MaryAnn M

5.0 of 5 stars

May 23, 2022

I was very happy with Dean and Rick and their professionalism. Great customer service. I will return and will recommend to family and friends!

Jim O

5.0 of 5 stars

May 20, 2022

Great management knowledgeable mechanics very smooth and great service at a great price definitely will be returning for all of my vehicle needs and maintenance

Mike

5.0 of 5 stars

May 16, 2022

Always treated with the upmost respect from everyone at this location.Rick is always incredible and amazing how calm he is if it gets super busy and professional

Steve

5.0 of 5 stars

May 16, 2022

Staff and managers are always friendly and professional.they explain what needs to be done and approx time I which it should be completed

Andrea F

5.0 of 5 stars

May 16, 2022

The team went up and beyond to take care of me. They searched for a tire, calling multiple outlets for me, and figured out the tire I had was not available anywhere in the nation ( I had a flat tire). Rather than turning me away (like Mavis did) they fixed my tire and I was on my way. After sitting on the side of the road for hours, driving on a donut, I was so stressed out. They made my day, and saved me around $400 ( the price of 1 tire!) if I was even lucky enough to find one. Give them ALL a huge raise… their kindness will never be forgotten.

ken f

5.0 of 5 stars

May 14, 2022

always friendly, find and fix the problem

Duane N.

5.0 of 5 stars

May 13, 2022

I know the store manger very well and he always get me in for service when I am in trouble. Example: I own a 2014 Jeep Grand Cheroke. I needed to replace the low beam head lights. The local Jeep dealership couldn't take me for 17 days. Rick took me right in. Now, that's service.

John

5.0 of 5 stars

May 11, 2022

They polite and were done fast.

BillD

5.0 of 5 stars

May 11, 2022

I have known the people at this location for many years and I completely trust them with my vehicles.

Dr. Mark

5.0 of 5 stars

May 10, 2022

Felt that I could and continue to trust Rick with all of our vehicle maintenance. Rick was very direct with what needed attention and what could be our next step. The services offered are fantastic and very thorough. We have and plan on spending whatever is needed to keep our vehicles maintained for safety but will look to your professionals at Rome Midas for guidance. Almost like Family :)

Frank.s

5.0 of 5 stars

May 07, 2022

Good place

WMDON

5.0 of 5 stars

May 05, 2022

Manager and others are awesome to deal with..

LAALaa

4.0 of 5 stars

May 03, 2022

I would have liked to known the pricing before services were done

Linda

5.0 of 5 stars

Apr 30, 2022

The people were friendly and the wait time was minimal. They did a great job.

Steve C

5.0 of 5 stars

Apr 30, 2022

Friendly and fast service. great technicians.

Sean D

5.0 of 5 stars

Apr 28, 2022

Every time I go there, the employees know me and my car, and they tell me in plain language what to expect. And they are quick!

Tim J

5.0 of 5 stars

Apr 28, 2022

Always treated with respect and work done right at a fair cost. Rick and Dean are great.

BGebo

5.0 of 5 stars

Apr 27, 2022

Rick and Dean are always professional, personable and pleasant. They explain everything in detail and are patient with me when I don't always understand what they are explaining. They are the reason my husband and I return there for all our vehicle needs.

Anonymous

1.0 of 5 stars

Apr 23, 2022

Not rob me I came u didn't correct problem and wanted to charge me more to correct problem

DianeC

5.0 of 5 stars

Apr 16, 2022

I always receive very good service at Rome Midas.

Lou M

5.0 of 5 stars

Apr 16, 2022

The Manager Rick runs a smooth operation and gets the job done in a reasonable amount of time.

Chris

5.0 of 5 stars

Apr 09, 2022

I was taken care of quickly and very satisfied

Dr. Mark

5.0 of 5 stars

Apr 05, 2022

Services were provided as included with original maintenance appt. It was explained that there would be no additional cost and well, that made me smile.

Skipper in Rome

5.0 of 5 stars

Apr 02, 2022

The staff is very honest and respectful. They show me clear options on anything I need done. I never feel taken advantage of or mislead. This place clearly earns my repeat business. Professional and friendly. I will continue to bring my business here.

Shirl79

5.0 of 5 stars

Apr 02, 2022

Very satisfied with service.

David G

5.0 of 5 stars

Apr 01, 2022

Very professional and willing to go out of their way for you.

Jay400

5.0 of 5 stars

Mar 29, 2022

I always receive great service from the manager and all associates. Very Polite and courteous.

Marty

5.0 of 5 stars

Mar 28, 2022

I have been using Midas since 1989 for my vehicle maintenance needs. They have always done right by me. Great bunch of folks. Thanks.

RichardL

5.0 of 5 stars

Mar 26, 2022

Everything went perfect. They are always professional and make the customer feel at ease.

Brenda B

5.0 of 5 stars

Mar 26, 2022

Unlike going to a Chevy dealership who always tried to pull the wool over my eyes telling me this needs to be fixed or that doesThe people at Midas don't do that I go in for service and they do what needs to be done , they let you know about your day of service if they see something If I say next time , it's okay No pressure or a guilt tripIf I ask to have something looked at I always get an estimate of cost for itHappy I switched to my local Midas

GG

5.0 of 5 stars

Mar 25, 2022

Rick treats all customers like family. Easy to get an appointment that fits in your schedule. Quality service at reasonable price.

Tim J

5.0 of 5 stars

Mar 22, 2022

Rick the manager and Dean are just excellent all the time. They both are extremely helpful and make Midas great.

Samantha J.

5.0 of 5 stars

Mar 21, 2022

I trust the service manager, Rick, with all of my Expedition's service needs. Rick listens and understands what services I need performed and also looks out for any recommended preemptive services before becoming major problems. I have been taking my vehicles to this shop for over 20 years and continuously receive excellent service from people I can trust. I send all of my family and friends over to Midas for their vehicles service needs.

Patty

5.0 of 5 stars

Mar 16, 2022

I had no appt but they squeezed me in. I had a bad tire and an important Dr appt for my child out of town. I was frustrated and miserable when I got there. But they went out of their way to change my tire,explain other issues to me,and check over my vehicle for me. They were very kind to me,very professional and knowledgeable. They even had me laughing! Excellent service!

Shelly B

5.0 of 5 stars

Mar 12, 2022

Friendly, courteous service. Timely manner for appointment. Price for service adequate.

Nicole C.

5.0 of 5 stars

Mar 09, 2022

Everything was really great! I'll be certain to come by again in the future.

Jasper

5.0 of 5 stars

Mar 05, 2022

Work was great and done in a timely manner.

AnQuan D

5.0 of 5 stars

Mar 05, 2022

Rick as always the shop was busy but he still made time to look into what the issue was and confirmed and corrected the axle seal leak like the PROFESSIONALS THEY ARE AT BLACKRIVER BLVD!!!

Dave M.

5.0 of 5 stars

Mar 04, 2022

Have used our Rome NY MIDAS for many years. Always professional, timely, and very courteous service. I honestly feel confident that when some service or product is suggested or recommended, it is because my vehicle needs it; not because it is a moneymaker for MIDAS or this particular shop. The shop manager - Rick has always been extremely helpful to our entire family and helped our children understand the importance of proper and timely vehicle maintenance. An extremely valuable service. One suggestion to anyone reading this review....with the shortage of mechanics, always plan ahead and make yourself an appointment at MIDAS. It will save you time!

superman m

5.0 of 5 stars

Mar 03, 2022

on time getting me in , explained and showed me what the issues were nice job

PDR

5.0 of 5 stars

Mar 02, 2022

Very satisfied

OMIGHTYZEUS

5.0 of 5 stars

Feb 28, 2022

They did their job, did it right and in a reasonable amount of time

Mare G

5.0 of 5 stars

Feb 28, 2022

The last minute inspection that’s I needed! Rick was great and waited for me to get there to pick up the car. He went above and beyond

Anonymous

5.0 of 5 stars

Feb 26, 2022

Rick (manager) was very helpful and a people person honest and worth the trip ( about 43 miles from home ) also the mechanic knows his job (have to look on paperwork for his name he is new Never had any problems with any of the other mechanics that worked on my van keep up the excellent mechanics love going there they always make my day

James B.

5.0 of 5 stars

Feb 19, 2022

"I've done all my own car work for pretty much my entire life, Midas is currently the only shop that I trust within a couple hours of my house. If you want to feel safe in the vehicle you drive, or if you want your family to be safe then I strongly recommen"

Jennifer K.

1.0 of 5 stars

Dec 18, 2021

I will never recommend anyone I know to come here or ever bring any of my vehicles here again Worst customer service they had some from a different state that didn?t know Nys laws.

Dan K.

5.0 of 5 stars

Dec 13, 2021

"Staff is very friendly, manager got me right in, fixed my truck up, and prices were very good."

Arnold P.

4.0 of 5 stars

Dec 09, 2021

"Had a 4 wheel alignment done, the steering wheel is off a little bit, not centered but other than that it tracks good. Took longer then expected.but that was because they were understaffed."

Mike R.

5.0 of 5 stars

Oct 30, 2021

GREAT SERVICE !!!

Robert C.

5.0 of 5 stars

Oct 01, 2021

"Brought my car in with AC problems. They took it right away, found and fixed the problem. Great service. Fast and affordable. Really friendly and knowledgeable staff. "

Michelle B.

5.0 of 5 stars

Sep 28, 2021

"Rick, Dean and Elvis all do a great job. Honest, reliable work for a fair price"

Join the Midas team at 1800 Black River Boulevard, Rome, NY, 13440

Build your future with a leader in the automotive services industry: Midas.

Midas is one of the world's largest providers of automotive service, including exhaust, brakes, steering, suspension, and maintenance services. Midas has more than 1100 franchise locations in the United States and Canada.

Midas is committed to earning our customer's trust by offerring them the expertise, value and reposiveness they expect, every time they visit us.

Positions at Midas

  • Assistant Shop Manager

  • Auto Shop Foreman

  • Auto Shop Manager

  • Automotive Technician

  • Customer Service Representative

  • General Service Technician

  • Join the Team

  • Service Advisor

Apply Now

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