Took me in without a appointment,
Speed of service, super friendly staff and took the time to explain what the issue was and explained in detail what needed to be done
Courteous, prompt, professional and great service
The counter person was one of the most fantastic customer service reps I’ve even dealt with.He knows how to treat customers, and keeps you informed throughout the entire process.Every business should be run like this place.
4.5 hours for an oil change is bizarre Forced to pay more than the estimate was told if I did not like it take it up with the head office
Staff was very professional, they inspect my vehicle and informed me what else is important to take care of. I was completely unaware about the situation of vehicle under the hood. Now I know what needs to be done next
Lower prices, and guarantee that if you damage something, it will be paid back. Also ensure all accessories are back into the car, I had to travel back 15 minutes and wait for an hour to get the middle cover of the rim back, since the tech forgot to put it back.
Mr Brad has a very good customer service skills.I actually had a cheaper estimate w another shop but i chose Midas because of Brad.
walked in with no appointment for emergency exhaust repair, took my vehicle in immediately and it was all done within 3 hours.
Me gusto el lugar . Muy limpio . El trato de los trabajadores y la claridad del trabajo fue excelente . En general me gusto el trabajo el trato hacia mi persona y a todo el que llego a recibir su servicio . Si lo recomendaría 100 por cierto .
Friendly staff, and I have no complaint since I had my service done
booked an appointment, but we got heavy snow that day and i called ahead to let them know i was gonna be 10 mins late and asked if that was ok the associate told me it was fine but when i reached there he had put four people ahead of me and me who had the appointment had to wait 3 hrs to get my tires swapped which were on rims by the way.they told me my brake light wasnt working and they could fix it and even quoted me i said go ahead but when i went to pick my car it was done because it was led and they had to replace the whole panel so why did they quote me without analysing the issue? beats me. highly disatisfied with service on the whole.
Just seem like it cost a lot for what the repairs were. Over all very great work. Great guys
Listen to the customer instead of trying to sell them parts they do not need
Very friendly staff and all my questions were answered
Hire mechanics and staff that are knowledgable of cars and that do what they are supposed to be doing. The mechanics at this location had no clue how to properly inspect my vehicle, gave me incorrect information pertaining to the issues regarding my vehicle and just were flat out rude and unprofessional, so was the person at the front desk
"Very honest, did not do unnecessary work. Fair price."
I paid money without getting my car Issue being solve. 3 appointments * zero result . I?ll never go back there or deal with Midas
The staff is so friendly and professional. Always fair pricing with prompt courteous service!
Great service and very courteous
Was very impressed with the service here. Myfirst visit but not my last. Great job!!
"The staff at this Midas are all professional, and will not steer you in the wrong direction. They complete the repairs in a timely manner and review any problems with you. They can than tell you what can wait and what needs to be repaired as soon as possib"
"Brought my car in for an oil change and specifically mentioned to them they over-filled oil level on previous oil change. I was assured it would be done right this time. Lo-and-behold, I checked my oil level when I got home and again it was over filled. Ne"
"Love that I can book online, received an email response quickly, came in to friendly service at the counter and the service on my vehicle was pretty quick and a great price. "
"Amazing service, fantastic friendly staff and I saved $$ compared to a few quotes I had."
The expertise and professionalism
I?ve been to this shop twice now. I highly recommend it. Ron and his staff are great and very friendly.
"Wheel alignment $1100* due to shot wheel bearings and ball joint... funny, as DEALERSHIP inspection THREE weeks previous (and $1700 repair including opposite ball joint) didn't notice this! Never trust a dealership(?)... use MIdas(!)...(insert sarcasm) "
couldn't find a parking spot in the lot and was still out in about half an hour
They did a quick diagnosis of the exhaust noise and looked up my records and discovered it was covered under the lifetime warranty. Repair was done quickly and cost WAY LESS that I originally thought it would!
My experience was good at this location. No issues.
Midas did all my car repairs quickly and they only fixed what needed to be done at this visit which gave my wife and I time to shuffle our budget to get the rest done later. It was easy to schedule an appointment. The Mechanic asked me to come take a look
"The service was Great, the work was Fantastic, and the people there are super Friendly."
"The Niagara Falls Midas has always been friendly, and very honest in explaining and showing you what repairs need to be done. Their prices are also very competitive. In fact I have not used the Honda dealership repair shop in Three Years due to big problem"
Took an appointment for switching tires. They refused to do it because of the review I made previously. I don't understand what they mean by reviews. Please take that off your website!!!
Went to get my blower motor checked. Quoted me $690 and I got it done elsewhere for $90 including parts. They rip you off!!!
"The staff at the Niagara Midas is super friendly, they answer all your questions. The work was done quickly, and the price was just right. The owner's are honest and up front. There is no fear of getting work done that does not need to be done. And I did n"
Vince was Great! Thank you
"I called the shop in a complete panic, my car had broken down just down the road. The shop was full for the day and somehow I was able to be fit in with literally 5 minutes notice and a few hours before closing on a Saturday. My car was shaking with a flas"
They were great as usual!
Got everything fixed in good time. Wasn?t overcharged for anything I don?t want or need and they even have a shuttle service so I wasn?t stuck waiting there. It was great. Thank you for a wonderful service
Thank you!! I hope to be back to get the rest of my repairs done. Yes I would recommend it
"I will always recommend Midas to people, the price for things is very reasonable & they do the best work on my car. thank you! "
The service I had for my oil change was ok. It was noted on the courtesy check form that my battery needed replacing. It would have been nice if someone had of told me this!
It was easy to book an appointment online and I was provided after with a full review of my car. I was never pressured at all to do any additional services. I will be back!
"Wendy and Ron are the best!thanks so much for the incredible service and reasonable price,and quick service on fixing the pipe on my truck!"
On time appointment and quick pleasant service. I will definitely return.
"Friendly, courteous service. Very thorough....happy with how car runs...much quieter...thank you!"
Knowledgeable and courteous. No funny business just the facts
"With the coupon , the price is not bad for what they do . "
They have ruined my perfect running car with a simple oil change appointment. Read my review on google. Pathetic service and rude management .
There is a reason that this location continues to win our local peoples choice awards. I have personally been going to this wonderful family run shop for approximately the last 6 years and I couldn't imagine going anywhere else. They go above and beyond fo
"Friendly,helpful,caring,excellent prices,lifetime warranty,this is a top notch shop.I have had nothing but the best service here.They have earned all my auto repair needs,including when I will getting my new tires.I highly recommend this shop,anyone will b"
took van to midas on lundys lane niagara falls ontario. my brake pedal was going to the floor they quoted my a price of $580 to change my master cylinder and wheel cylinder and a flush. on my way down the highway pedal goes to the floor again brought it ba
Our car broke down while vacationing to Niagara Falls on New Years Day. First thing the next morning Ron and his team where able to diagnose the issue. They went above and beyond by shuttling us back and forth to our hotel and getting the necessary parts
I don't have my invoice # with me but I booked an appt online via their website. I got a quote from the website first that came to my email. I just got a reminder email that I'm due for an oil change that included coupons off of my next oil change and othe
Friendly staff. Good price. Service on time and complete.
