Midas was very thorough when examining for exhaust leaks, but most importantly, they suggested the work might be covered by the car's original warranty. The dealership had already assessed there were no leaks, even though I repeatedly mentioned exhaust is often smelled in the car. I appreciate that Midas found the leaks and provided documentation to take back to the dealership.
we were extremely happy with the service
Easy to get appointment, great staff, always pleasant and friendly. I have an older truck which makes it difficult, sometimes, to get a part. Lex puts in the extra time to find what is needed.
I came in without an appointment, I was greeted right away. The customer service guy got my information right away, and got my car in the garage to be checked out. He gave me lots of information and options. Great experience, I will be going back.
I brought in our vehicle to have the brakes checked. Everything they checked was in good shape. No repairs were necessary
Received a coupon in the mail for an affordable oil change. I was skeptical about having Midas do an oil change, but the price was right so I decided to give it a try. I was early for my appointment, but the service manager (guy at the desk) got me in right away. It change took 30 minutes, which was longer than Jiffy Lube, but I was comfortable waiting in the office. Note: I listened to the desk guy handle 3-4 calls while I was there. He was courteous, pleasant, and efficient. An overall excellent example of an employee. I was very impressed. He also explained several additional service options available to me, but was not pushy when I politely declined them.
have been a loyal customer with this store
Highly satisfied is a very high bar; I was highly satisfied with the value, the thoroughness of the mechanic's inspection, and highly satisfied with the friendliness of your employees.I've been searching for a new place to get my oil changed since Jiffy-Lube over-torqued my oil pan plug and refused to be responsible for the damage. I will consider Midas for other things besides exhaust system maintenance in the future.
I usually don’t leave comments however I was 100% satisfied with the service that I have received while being at this Midas location and I most definitely will return as it’s needed.I liked it so much that I even opened a Midas account this is one thing I usually don’t do .
Professionalism and Quality Techs need to be more careful.
Non of the staff wanted to work on my vehicle and they don’t know shii or t about working on cars by far the worst ever
Got in and finished in the time statef
Staff was extremely helpful. Guided me in the right direction of the services I needed for my vehicle and did it in a way that was easy to understand.
I came in for an oil change and truly, even though time had passed, I didn't need one. I still had 60 oil life and at least a thousand miles to go. Lex and the associates checked my levels and put air in my recently purchased tires and sent me on my way. I truly appreciate this level of honesty and customer service. I have been coming to this location for years now and I am never disappointed. I recommend it over any other oil service and the work I have had done on my vehicle over the years has always been hassle free. That is what customer service is all about!!
The wait period was long, and I was by myself. I brought it in for routine maintenance.I do know the stalls were full and they were very busy.The staff was friendly.I did not anticipate hearing that my 2020 Rav4 needs new shocks and that is being arranged. Overall, very pleased. I will have a ride arranged next time.
Lex and the team are great.
It’s took a 6 hours and 20 minutes to get estimate
They have the best staff and they truly care!!
I was able to get the service I needed the same day.
Everyone in this shop is knowledgeable. I had a great customer service experience with the manager and team. They cared about my time and vehicle. Each team member stopped in for a quick hello and the one's that had a few moments shared information. Every team member had experience numerous years' experience in the automotive field. I would highly recommend this location. I am hoping you consider giving the manager a high salary because he makes this place special. My mom recommended I stop using Toyota and start going to this Midas location and I finally know why.
Only took vehicle in for a A/C recharge as I replaced my a/c pump. They got me in same day and were very quick on making it happen.
Great company! Very impressed!
Good work, clear communication
Problems with adequate staffing made it very difficult for the store manager but he did his best.
Lex was very friendly be helpful and gave great customer service. Ordered the part and had it ready to install by the time I got my broken car to them. Also helped me problem solve how to get the broken car to them! Vehicle Was ready before quoted time. Great place and above and beyond customer service.
I just got a quote for a muffler. I was happy that they got right me in when I phoned. The time to get the quote was very short. I did not have to wait. But the price…whoa! The quote was WAY too HIGH. I went to an independent for much less.
The attendant helped me in obtaining discounts that were badly needed. He also went out of his way to finish the job so that I could get home.
I always get great service here. The people who work there are very friendly and knowledgeable about what to look for if there's a problem. They communicate most of the way through the process with my car. If there's another issue, they are quick to bring it to my attention.Best place for your vehicles needs.
They were fast on the repair and told me the price up front and that is what I paid.
They were honest and helpful and completed the service I needed
I was able to get in quickly. They looked at the whole vehicle, not just the problem I was having. Work was done quickly. A list of other work needed was presented for my future consideration
I was able to schedule a Saturday service on Friday afternoon, my brakes were fixed and other needed services performed by the end of the day. The price was fair, the technician was communicative, helpful, and friendly, and my truck was fixed quickly & correctly.
The service was fine, I think the price was a bit high for the work.involved, but close enough to not make a fuss. Gotta keep people working.
I took my vehicle in to get a diagnostic check. I am NOT happy with the price. I was there about an hour and charged $185.00. I know this doesn't go to the employees that do the work ... I AM VERY SATISFIED that they were able to simply clean the MAF sensor and didn't tell me I needed a new one. THAT goes a long way with me. Honesty and integrity is of the utmost importance. I just feel 185.00 is a lot for an hour.
great people and great service
Very professional and helpful with everything I needed. Good guys and girls in the shop
They got me in...got the work done quickly and help me get financing to pay for it. They were friendly, non judgemental, and let me know what was happening the whole time.
Good customer service and pretty quick turn aroiund.
The man working at the front desk as super nice and patient. He explained everything thoroughly and gave me many options on how to help my car and our budget out.
I just said satisfied, the guys did a great job, we actually went in to get a new muffler and Catalectic converter and they were very honest and said run through DEQ again and let us see if you actually needed this, they were spot on we didn't need it very nice to know they were not just trying to make an extra buck.
Everyone was very friendly and welcoming when I first stepped in. I was upfront and honest with my lack of experience with getting my car looked at, as my partner usually does that for me. The employees were very informative on what was being done to my car without being patronizing. Thank you for being so nice!
Customer sevice was outstanding.
I was told that the technician checked everything and endured all bulbs were working. I told them multple times there is a tail light bulb out. They failed to look at it. The main problem is still existent even after i was told it was fixed. Still making a horrible noise. Now car is blowing cold air on passenger side. Did not have this problem at take in.
This shop I been using for years than it went down hill ,first time been back in awhile and it back in shape nice to see that they fixed past issues
I will never come back. Got scammed twice
I was very happy when they were able to accommodate me dropping off my car the same day I called to schedule and had it done the following day before I even got off work.
"Very friendly and professional , love these guys."
They didn't try and push of unnecessary things like your brake fluid needs changing your power steering fluid needs changing things like that that other shops I've gone to have tried to push on m
Very satisfied with the service you provide.
Staff is virtuous, technicians do a great job
I took my car into Midas for a full diagnostic do to a loose fuel pump lock.. after the diagnostic. It only took 30 minutes for my car to start over heating. I called and said I was bringing it back. They said they would look at it the next day. Instead of
Friendly shop. Mechanics work well together as viable team. For an oil/filter change they've done a very thorough inspection all around my car. I'll be be back!
"I got a flat tire and needed it fixed, as I was in a hurry for a detail. The staff was able to get me in right away and get the flat fixed! While waiting, the manager gave me some quotes on tires for possible future purchase and the prices seemed very reas"
Brought my old Volvo in to get the tailpipe replaced and couldn?t get any better service. Gavin was the technician and was excellent. I will definitely recommend Thank you so much for your service
I got a great deal on hard to find Yokohama tires at Midas Gresham. The mounting went smoothly and they immediately noticed a slight rubbing on my wheel well on the test drive. All good I knew I had to cut out more wheel well plastic to fit the already mou
"What an awesome crew, they were able to squeeze me in same day for a check up and oil change. Very friendly and I felt they were honest hard working people. Keep up the great service gentlemen!"
Great customer service. Fast. Found the issue within minutes and fixed it. Very friendly and always had smiles.
I had a problem with Midas when they found out and they resolved it with satisfaction.
"If I could give a 0 I would. I paid 150.00 to have my car diagnosed, due to more then 1 code showing I wanted to know what code was wrong. With my new car if one code throws it will throw false codes also. I was told I needed new coil, new spark plugs, the"
Both right side doors and left back door no longer unlocked with the key fob or using the driver main command post, nor would the passenger front door open from the outside handle. We would have to roll down the windows so you could manually pull up the door lock just to get the doors to open. Had to replace the inside panel door mechanisms on all three faulty doors. Now everything works fine.
These guys are Awesome at the Gresham Shop...Bob went above and beyond. Great Customer Service...
The service is fast and excellent.
Great service! With the covid-19 viruses they wiped my car down and wore gloves to make sure it was clean in side. Wiping down all counter tops and chairs while I was waiting for my oil change. Fast and efficacy. They even sprayed my keys with Lysol when
"We were camping up at Mt. Hood RV and the day before we were to return home to S.W. Washington, our exhaust pipes came apart from the manifold at the bracket. We call the store just before closing and asked if we could come by and have them look at the pro"
Very professional and courteous.
The guy's were honest and showed me in person what the issue was. The manager even gave me a ride home.
Fast and very professional
"service was done well, and quickly, able to work me in to get it done before we left on vacation,and all was a good appointment "
They did it in approx time and didn't want anything done
"Alignment done on short notice. May need to return to have them check. Still seems a little off, but they've always taken care of any issues. "
fast and informative. Will make this the spot I always go to for my maintenance.
The guys really know what they are doing and I trust them with my car and my husbands truck. They service my whole families vehicles.
"My oil change was great, but I can't believe how great my breaks work. I would recomend Midas to anyone"
Good customer service. Honest and done when they said it would be. I will be returning for future services.
"My wife stopped in on the spur of the moment to make an appointment for an oil change. Grayson asked her ""we have time now"" she was surprised to say the least. She took the appointment! We live in Welches 29 miles away, and she, as luck would have it, didn"
Have had 3 recent visits to the store in Gresham Oregon off of Burnside and have had excellent customer service each time. Work to be done was explained and more than one option was given to best meet my needs and still get the work done on my car.
"I always come to this location to get my oil changed. I never feel pressured to get fixes I don't really need, but am always informed of ways to improve my car's lifetime. Grayson is always incredibly helpful and always make me valued it's not too often th"
Excellent service each and every time i have gone to the location in Gresham. Work being done completed in a timely matter and issues fixed the first time.
"The best, which is why I keep comming back"
"Since under new management, tried to give them another chance without much better consequences than last time. Mechanic lost parts I brought in, wasn't contacted prior to work I hadn't authorized, no nut on bolt they put in, dash not completely working whe"
i have been coming to this shop for years. They have always been fast and friendly and always get great service i send friends and family to see them all the time. This is a very trust worthy and honest shop.
"Thank you for always being professional, flexible and providing great service. Always extremely honest and helpful!"
Honest with their work they told me what was needed to be done didnt beat around the Bush kept it straight forward
"1. Noone checked my tires. They?ve always checked them in the past and let me know how good/bad they currently are. 2. Noone came in to talk to me about my car. If something is wrong or if everything looked great, they always come and give me a quick run d"
I came in on a Friday ready to cry because my car was overheating in the middle of my work day and I had several appointments to get to. They gave me an honest assessment of my car situation and didn't try to sell me anything. I'll be getting a new car b
The manager tore apart a SOLID light housing and stripped wiring on some discontinued LED lights 2 weeks ago. Had spoke to owner shortly thereafter and last week was told he would be at the store today. Manager was a real jerk today and said he was going
Was told by manager he was going to do things on my car his way and NOT the way I wanted things done. They screwed up my instrument cluster as well as the turn signal housing on my classic car. Tried to contact owner and was told manager was in charge an
Great service. Nice folks and very competitive prices. Definitely coming back.
Always excellent service here. I can come in with questions and know ill get an honest answer. Joseph and Grayson always work hard to ensure I'm satisfied and understand the work that has been done.
Well above and beyond the call. Everyone went out of their way to help by chasing down the needed part and staying after hours to complete my repair. Can't thank Joseph and his TEAM enough for getting me back on the road.
"I always get treated very well at midas, in Gresham, oregon. They check out my cat and let me know what it needs, when and a estimate. I feel they saved my life ,Diana A., my tires were so bad I shouldn't have been driving on them. Thank you. MIDAS."
the closet to honest mechanic I've dealt with at least i hope they are haven't proved me wrong yet :)
"As before, we again experienced great service. The brakes are working great. Thank you!"
I've always been very happy with the work done at this shop and their prices are very fair!!
I am very frustrated & disappointed with the poor customer service received by Joshep!I downloaded a discount coupon on my cellphone and was told it has to be only paper coupon???When oil changed was done Joshep did not explain what I need to pay attention
"Big thanks to Joseph and the crew at the Gresham Midas store. I arrived without an appointment I was in at 9am and out by 11:15am...wow! My car had a miss and needed an LOF, they found the plugs and wires were worn, did all the work, and the job was done r"
Thanks for contacting me via email for my review of my recent Midas experience. I went in for new struts. After the struts were installed it was noticed on the test drive that the front end was vibrating badly. The assistant manager told me that sometim
did exactly what i wanted for the quoted price. refreshing!
Fast friendly and quality service. The best prices in town
"Thanks to Al and Matt ,my wife and I were able to have everything done on our car ,which was going to cost around $2,300, but when all said and done,we were walking out the door paying less than two grand and practically got a new car out of the deal! All "
"Dear Al and Matt,I just want to thank you Al for the wonderful customer service and the fair price you worked up on my truck. You are certainly a jewel in the rough! Matt, I really appreciate all your wonderful work on the exhaust system and for putting th"
I had a great experience here with Rob- very knowledgable and went overboard to help me out. I highly recommend them:)
"I had a coupon for an oil change and tire rotation. I see on the invoice it is tire rotation if needed, I asked for a tire rotation and see it never got done., had a problem with the valve stem on passenger rear tire, they checked it out and said it was "
"I had an urgent situation with an oil leak frommy engine. I immediately took the vehicle toMidas they worked me into their schedule, fixedthe problem, and charged me a fair price. Themanager, Chuck, is customer oriented, the work is reliable and I can trus"
Excellent Overall Service for over my 10 yrs. of 2001 Toyota Tundra Maint.Care at Gresham Midas...
"I had problem with a/c in my pick up truck. Gavin Wilson, found what was wrong with the compressor, and problem was solved. I left that shop really happy. Honest and professional person. If I need some service in the future, my choice is that shop. 11750 "
"This Midas shop is very friendly and helpful, and I would recommend it to anyone who needs a place to go to get work done on their car. The price is resonable too."
"My drivers seat was broken, I called them when i saw it monday,(I didnt drive it at all sunday) the front lady was nice, when I took it in to show the manager he stated it could have happened at anytime and it was not his shops fault. No empathy, no i am s"
"My drivers seat was broken, I called them when i saw it monday,(I didnt drive it at all sunday) the front lady was nice, when I took it in to show the manager he stated it could have happened at anytime and it was not his shops fault. No empathy, no i am s"
Went to Midas on recommendation of a friend for a check engine warning light coming on in my 1997 Ford Expedition*The short story * they sold me on parts and labor for *700 that ultimately did not fix the problem* An independent shop tackled the problem a
"Chuck, Davida and the Midas team are terrific. Always personable, fair priced and easy to get in and get service. I service all 3 of my vehicles here regularly. "
"Chuck * Davida and the team always do a terrific job on my 3 vehicles. They are prompt* reasonable * and always professional and outgoing.Good service is hard to find. I appreciate every time I visit the Gresham, OR / Burnside location.If only the dealersh"
