Happy and Satisfied Customer
I always come to Midas for my oil change/tire rotations. Sometimes I have my car inspected here as well. I have been coming here for years -- I do notice that the management and staff seem to change often, not sure why that is? The place seems to be cleaner.I was not happy with the increase in price for oil change, but I understand why it happened. I was told immediately about the price increase as soon as I arrived and appreciate that.
They were able to make time for servicing my vehicle even though I did not come in with a scheduled appointment.
Don't treat women different like they don't know anything about cars!!!I went in for an oil change and they didn't top off my coolant I went home looked under my hood seen the coolant was low still I called the manager said I can come in today or tomorrow and we will top it off for you.So made a special trip back in town and the manager was playing dumb with me saying I don't understand you have coolant I said see its LOW I want it to be FULL, so he topped it off and I went on my way.
Quick and easy check in...
my car was inspected at midas just days before this oil change.....NO problems were reported to me at THAT time....but then, at oil change time, i was told my brakes and tires showed wear and i needed to spend $150 MORE than planned.....since this was NOT told me at inspection time, i felt midas was just trying to "up their ante" and get more $ off me....i could have challenged this effort by stating the inspection PASSED with NO problems reported......but, i did not challenge the employee for the sake of keeping the visit peaceful......no need to ruin my joy for the day!Floyd Marasco
I’ve been dedicated to this Midas for years. With the change of management we’ve been taken on service. Example, My 2010 Challenger Has 30,000 miles on it. I was told after they inspected it, that because of the age, it will not pass inspection this year. Garage kept car looks brand new. Last year, they took the emissions exemption away from me. I put 500 miles on it. I was on time as usual. Normally I have Chrysler inspect. Midas took the exemption away. I have three cars, and we found another service station that does compreable work, close to home.
The store is there when you need it when you need to ask questions about your vehicle. And the service is great.the staff is friendly. It's also quevent for me. The work gets done.
It was easy to make the appointment, I didn't wait longer than I expected, the price was fair, and the employees are knowledgeable.
They always tell me I need an air filter-every time
have been using midas for years....because i know i will be satisfied.....i was taken on time....serviced quickly....was in the waiting area only about 20 minutes.....asked about my brakes and was given a thorough demonstration how they work........efficient, friendly, knowedgeable
They fixed my tire at the end of their day with no issues. They were very up front and honest . Scott the manager told me everything I need to know.
Dropped off vehicle for a suspension noise and then told the cost would be 1800 but after asking why so costly there were other issues added to the initial problem, brakes,muffler, tire balance, so the total came to 800.
The guys are cool. They were FAST!!!! The price is right! What more can I say? Completely satisfied!
Excellent customer service (Scott (manager) was very friendly and accommodating). The technician was very helpful and the service was great.
Everything went smoothly. Well as can be expected.
This is the only place that I have my oil changed. Always great service.
As always great job at this location!!
Everybody is nice here thats why I've been coming for as long as I have.
Very good experience. Thank you
Great Job. Fast.Friendly and Very good experience
The guys at the shop were incredible. Super timely and answered any and every question I had. Will stop by for all my other needs. Good dudes all around.
"I have been a customer of Midas for many years. My last visit most likely will be my LAST. I was treated rudely, the car wasn't repaired, and even feel I was overcharged.There is such a turn over in Managers at this store I can't keep up with who and wh"
"I?ve been bringing my vehicle to Midas for some time now. The friendly atmosphere and good work they do, keeps me coming back. Recently my drivers side mirror was taken off and when I came to Midas I spoke with Bill who was friendly and super helpful in fi"
Had my boyfriend take my Honda for a simple oil change and tire rotation that we scheduled. While he was waiting the manager and an employee got into a pushing match along screaming profanities back in forth. All in front of customers!! After my car was f
"Great timing, great price. Good service. "
Very professional and very good job on my exhaust will definitely come back again when needed
"HAD AN APPT FOR 10AM, THEY GOT ME IN ON TIME,GREAT CUSTOMER SERVICE.NO PROBLEM IN RETURNING TO THIS LOCATION IN THE FUTURE.THANKS,RICK "
"I have been coming here for the last 12 months, since I move to Washington, and have received nothing but excellent service."
Took my car to get an oil leak checked. It was bad news they couldn't fix the leak I had to take to a dealer to get it repaired and they didn't charge me for the time it took to get my care looked at it. Some places will charge you an arm and a leg for jus
No. I would not recommend it. My drain plug was stripped and they lied when they put down that I refused all the stuff that came free with the oil change. Plus they put synthetic blend when I wanted full synthetic. I gave 1 star cause it won't let me leave
Great. The service was fast and friendly. I recommend Midas as a fair and affordable service company.
Fast and friendly. Dropped car off and it was ready in a few hours. I didn't have to wait.
"Mike, Jessie and team are great to work with. Keeps me informed. Use for both my personal and the companies fleet vehicles. They make it easy to come back!"
Took my car in for tires and an alignment. Tires were put on quickly and efficiently. When it came time for the alignment the mechanic came out and told me the car didn't need one. They could have just said that they did it and charged me for it. But they
Problem was diagnosed very quickly and repaired very timely. Price was a bit high but I was out of town and needed repairs. Your manager was very polite and friendly and the technician was very knowledgable!
"Jesse, Jeff and Dale were great when it came to the customer service and repairs on my vehicle. They were extremely nice and happy to assist me. Great Repair Shop and I would and will recommend this Midas to others."
"Jess the manager was very helpful, friendly, and knowledgeable. Even though they couldn't do the work I needed because I have a diesel truck, they helped me find a place to take it and came after hours to meet the tow truck to pick up my vehicle. Definite"
I have gone to this Midas for around 5 years and the service has always exceeded my expectations and that is why I go back. Friendly and prompt service is greatly appreciated. Would highly recommend.
"There's never been a Kyle at this email address. Furthermore, I don't live in the Eastern States I'm not local. I don't know what hacking produced this mix-up, but nullify this email address from you records."
Mike the manager is outstanding. GREAT customer service. I work in customer service and he was amazing. Great work done on vehicle too.
"This is my 2nd time getting an oil change here--I think they're great and the man behind the counter was friendly, knowledgeable and very helpful, not only to me, but other customers. I got an oil change, battery check, tire pressure check. It was discove"
Best Mike the manager always takes care of me
Great people great price, worth it
Fast, courteous. Overall pleasure to deal with.
"Today I took my car in for work, mike was very friendly, even though I gave him a hard time . He was very professional. He hAd my car done when I asked it to be done. I will definitely go back. "
The employees were nice but didn't now much about the special they was running at the time
The guys at Washington, PA Midas always take care of me.
The manager who was there the morning that I went there was very knowledgeable about my car and it?s needs he also has a good personality and I can?t wait to bring my car back for its next appointment.
If you like going back to get work corrected or you like a place where employees like to have fun and get nothing done. This is the place for you. If your vehicle is pulled in garage for a rebalance and it takes an hr that's ridiculous. I'll give you 30min
Always a helpful group of guys!
Very friendly and fast service
These guys are always awesome! and a pleasure do deal with... I never have to worry about my vehicles whenever I bring them in. They do the job I pay and I'm on my way. Because I never have to check...
"I took my car in for an alignment. I cannot remember the guys name at the register, but he was extremely helpful and polite. The man doing the work on my car (Daniel) took the time to point out to me, that a wheel bearing is starting to wear, and he even p"
"I arrived at opening for oil change, rotation of tires, State inspection At 230 pm called just finished oil change did not do tires or inspection yet. Picked up car at 4. Checked tires at home tire pressure indicator came on. Pressure was low and driv"
Every time I go to Midas I get exceptional service from Elijah Scott. He makes sure all my needs are met and goes above and beyond. He defiantly needs to be recognized!
"I was on my way to work and got a flat tire, who other then Elijah at midas got me in right away tire fixed and back on my way all within 30 mins. Cant ask for better management there. I definitely recommend them for everything. "
Mike is always friendly and efficient. Vehicle was serviced as promised and followed up with phone call to let me know it was ready. Have been going to Midas for many, many years and they have always been honest and up front with pricing.
Best Service & Best Price For Anything You Want Done
Went for standard oil change.....left w/900 estimate for other repairs....went back for one repair and it is way worse than before. I am so disappointed in them. Mgr wouldn't even look at me. BE CAREFUL!!
I don't have anything to say
I went for an oil change and tire rotation. When I left the first time, my alignment was off and my vehicle was pulsating while driving I took it back the next morning, they gave it another alignment. This time, it was still off and my steering wheel was off centered.I took it back for a third time; they were able to fix it completely.Midas didnt charge me and they were eager to fix it. The Midas staff was apologetic and respectful. Id definitely go back for their service.
The guys at midas go out of their way to make people happy and satisfied. They work hard.
"Yes. They're awesome, very nice, professionals to get the job done... but nice enough to be considered friends..."
Excellent service and very reasonable price
Excellent garage to have work done to a vehicle. I always come here when I can.
"I was told this morning if I came in as a walk-in it would be a couple hours, but he could get me in at 2:00 no problem it?s now 10 minutes after 3:00 and my truck hasn?t moved. Also there are people that arrived after me but there vehicle is in the shop. "
always great customer service and my car is done by the end of the same day that I drop it off.
Front counter person was very personable and explained everything .. was a pleasure talking to him not only when I made the appt. on the phone but also at the shop... Quick service ? Excellent work .. A************ rating
"I?m not sure why you have people make appointments. My appointment was for 2 o?clock, I arrived at 1:30. Didn?t move my vehicle till 3, which is the time I was scheduled to have my other vehicle done. I ended up canceling my other appointment and reschedu"
Made an appointment last night then drove almost 35 miles to get inspection only to be told they were tied up and couldnt do it! My phone number and email was on there and I shouldve been called before I wasted my **** time driving here!
Always excellent service!! Get you in and out in no time.
"Was supposed to do sway bar links and U-joints, only did U-joints "
I had excellent service. going back for exhaust work.
I was ****** had a coupon for an oil change a tire rotation and fluid check my tires werent rotated and the air wasnt checked in them so now i wonder did i even get an oil change ill never come back
I like going to Midas as I can do a walk-in or schedule at my convenience. They are thorough and fast and when I leave I know my vehicle is ready to go.
The manager Mike is awesome and always out to get you to laugh. Chris the mechanic is the best mechanic I have ever had to deal with. He takes the time to explain the problem and fixes it right. He is also very caring and makes sure your vehicle is top pr
"I would love to give a good review for this shop, as the manager was very nice (hence 2 stars instead of one). I had work on my tires there earlier this week. Whatever they did, didn't work as my tires are still leaking. Plus they didn't put two valve caps"
Excellent staff. Would recommend for any service!!
They are ALWAYS courteous and friendly. They always do a great job! Trust them completely!
Very professional...Done quickly with no hassles...
"The Team at the Washington Midas did an excellent job, as usual!! They were prompt, courteous, and the job was completed as promised. I take all of my vehicles there for service. "
Quick and reasonable priced
Should not take appointments if they won?t honor them. Be truthful. Just say you?re too busy. Don?t make someone sit for six hours and never do their vehicle.
Made an appointment but my vehicle was still never looked at. Elijah kept lying and saying it was next. I?m glad they record the calls for corporate review.
"No sense in making an appointment. They are not honored. Horrible customer service. Horrible management. Even with an appointment, my vehicle sat for 6 hours and was never looked at. "
Made an appointment. My vehicle sat for 6 hours and was never looked at. Needs proper training on time management.
Me and my mom sat for 6 hours with no car after making an appointment and they never even looked at our jeep. Elijah kept saying we were next but they never took care of us. We have a four hour drive home with bad brakes. This service was unreal. When my m
My friend traveled 4 hours to visit out of town. She made an appointment and sat without a car for 6 hours. They never even looked at her jeep. Now has to travel back with bad brakes. She could have gone somewhere else. Elijah kept lying saying it would be
Making an appointment is senseless. My Jeep sat from noon to 6 and was never pulled in. I called twice and was assured it would be done. Why lie?????? Just say you can?t handle your work load and I will be more than happy to go elsewhere
"i love my midas guys. they are the best. I've had some special issues with my car and they have always gone above and beyond to help me. if they find anything additional, they always call me before they do anything to get my ok. I drop my car off on my "
"Everyone at the Washington Midas shop was outstanding. The service was great, and the price is fair. I have found a place that I will keep going back to. Thanks"
Guys had me in and out. Good service
Always Have Received Excellent Service Everytime I Came In With Either A Hyundai Or A Dodge....Professional & Friendly Staff.Thanks.
i love my guys at midas. mike the manager is by far the best person I have ever dealt with on car issues. ever. including independent mechanics. I have recommended him to everyone I know. two of my coworkers go to him and have always been treated ver
They are very friendly and do a great job we go there all the time
"Back to Midas for my car needs,always gets me in as soon as possible,good friendly service and reasonable.GOOD JOB GUYS"
Wow Wee! What a drag. Mike? You still run this place?
"Great mechanic, great customer service!"
Michael is always professional and willing to help.
"This Midas is my ""Go To"" place for service for all of my vehicles. The service is prompt, friendly and very affordable. You just can't beat these guys!"
"I took my vehicle in to be inspected on 8/4/18 and it was super crowded. But the Manager, Michael, made the experience worth the wait! Not only did he and his crew take care of my inspection they also looked at my air conditioning for free. They made sure "
Really happy with the service I've received every visit.
They perform the work required and don't try to up-sell for unnecessary work.
Crowded shop at 8a on SA morning. Didn't matter. Hard working mechanics and manager.
The new assistant manager was extremely nice.
"Michael is always fantastic in getting my vehicle in for maintenance or problems. And Jeff, the mechanic, was excellent in knowledge and recognition of problems. He explained everything proficiently. "
Consistently excellent service and great value!
"Staff was friendly, helpful, and took good car of my vehicle "
Replaced brakes which was necessary but failed to address the problem that I brought the truck in for. I drove away with new brakes and cut rotors and had to go to a dealership to identify the source of the scraping noise in the front right wheel. $260 l
Friendly always do a great job. Honest!!!
I was given a price of 50 dollars by Mason and Jeff to fix the window because it was the mangers day When I had the window taken care of the manager Michael didnt charge me anything it was very nice of him so Thank You for the great experince
Professional and courteous service. Explain the work necessary prior to repairs.
"I am very pleased with the work I had done. The employee at the front desk, I think his name was Mike was very nice and made me feel comfortable about having my work done there. I like how they show you the problem before they do the work. I will be having"
I?ll start off by saying all employees that I encountered were extremely nice. That?s where it ended for me. I had an appointment and they took it right away at 11am. They pulled the car in the first bay and I watched from the waiting room. The car sat for
"Took my car to do my oil change on March 22, 2018. My car started jerking later they never reset my change oil sensor either. Took my car back to get looked at and why after an oil change it's jerking he gone procede on telling me about my muffler. Like du"
Ive been going to midas in washington pa for over a year for oil changes. The manager is very nice and the service is great!!
Nice people .. did a great job
"I mentioned to my wife the last time we had our car serviced at the Washington Midas that I needed to contact the general manager of this site and let them know how kind and personable their front desk employees are. They are always in a good mood, helpful"
Jeff did a outstanding job on fixing the exhaust on my car. It is neat and tight awesome job Jeff Thank You Paul
Mike the manager was great to work with- he went out of his way to accommodate me. I will be getting new tires for both of my vehicles in the next week because of his professionalism in making sure I was satisfied.
Went to Midas in Washington PA on Murtland ave was looking for tires and I shopped all around getting the same answer from other stores saying they didn't have them or gave me a run around. Harley at Midas took excellent care and ordered them and had them
Jason and Michael were wonderful. I needed my license plate removed for a new frame and the bolts were rusted. Jason removed the bolts and plate and put the new frame on it for me. They were both so kind. I will be back when I need something else done
"When I need something done for my cars, I ask for Jeff. Very knowledgeable and an excellent technician. I trust him without reservation."
Service was good Evan though they were short handed
"Didn't get the job done the first time, told me my front rotors were good when they were not. When I return with the same issue they said, ""I did not want to replace the rotors"". Do a proper diagnosis and keep it real with the customer mistakes happen, ow"
I totally appreciate the Mgr finding a spot for my alignment the same afternoon I called!
The service was excellent. It was quick and at a fair price.
I want to thank Michael and crew for the great job that he performed on our vehicle. It was a big job and they got it done in a timely fashion without me going without a rental car. Keep up the great work!!
Friendly and knowledgeable service was excellent from the first call to the follow up calls. Tires they picked were not only priced right but also quiet as they said they would be and very dependable.I always recommend this store for all my automotive nee
"They installed a valve on my vehicle incorrectly, twice. It wasn't until I took it to the dealership that it was pointed out the work was done incorrectly. Midas refused to admit poor workmanship on their part and basically had a ""we don't make mistakes"" a"
I've used Midas for all my repairs for years * have worked with many managers here & Mike is your best manager to date at this location * what an asset you have!
"Customer Service is top notch. With an appointment you are in and out. They are now my goto garage for minor maintenance items and oil changes. Tom, Mason and the manager (can't remember his name) are the best."
Fast and Easy! Scheduled me when I wanted...explained the procedure...nice people...
Excellent service. Very professional. 5 stars
"Steve and his team took great care of me and while there, I observed how patient and helpful they were with other customers. I'll certainly frequent this Midas shop!"
"I called wash. Store asked if they will weld a catalytic covert.on fore as I ordered a new one and they said ""we won't mess with that"".very surprised that a business refused a total profit job when this store shuts down we know why"
Midas does a good job keeping my fleet of 5 trucks on the road. The guys are very friendly and attentive to my concerns.
I dropped my vehicle off for an oil change. The work was done on time as promised. The staff was friendly and professional. I will be taking all of my vehicles to this location for service.
Yesterday afternoon my tire repair light came on at a very critical time. I put air in the bad tire but it did not seem to work. I needed the tire repaired as soon as possible due to a family emergency. Steve and his staff at the Washington store were no
I got my oil changed they didn't put my new oil sticker on and put the hubcaps on crooked and were bending the tps valves seems minor but more like irresponsible and lack of car care when I brought it to the managers attention he made me feel like I was wa
"As always, I was met with a courtesy welcome and the service on my Tahoe was as expected and very complete.I always trust my vehicles to Washington Midas."
"Last week I was out running errands when my car began making a horrible noise. I went to Midas and after a brief diagnostics test, Harry, the manager informed me that I needed new brakes and rotors. The service was fast, informative and very professional. "
"I went there for an oil change and tire rotation. I also had four new spark plugs I wanted put in. The oil change and tire rotation went fine, as a special price, they charged me $50 to do the spark plugs, plus the cost of the special. The manager said it "
The only problem is they tell you have a appt.get there and they are laughing and caring on sit there for20 min after you your time now you have put be back a half-hour
I have already written a review through a survey. The oil change was fine I was very unhappy with other things that they told me I needed and I didn't after going to my regular mechanic. I most likely will not be back
"Dissatisfied because I was told during my oil change I needed a new serpentine belt that was cracked. They wanted to do it that day, but instead I had an inspection being done later in the week at my regular mechanics. Had him check it at that time and IT"
