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Our gift for holiday roadtrippers. $20 off full synthetic oil change.
Our gift for holiday roadtrippers. $20 off full synthetic oil change.

5301 West Broad Street Richmond, VA 23230

MIDAS RICHMOND

5301 West Broad Street

Richmond, VA 23230

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Free tire installation with the purchase of 2 or 4 select tires. Michelin, BFGoodrich. Free tire installation with the purchase of 2 or 4 select tires. Michelin, BFGoodrich.

5301 West Broad Street Richmond, VA 23230

5301 West Broad Street Richmond, VA 23230

Free battery test + save $20 on new battery purchase. Paid installation required. Free battery test + save $20 on new battery purchase. Paid installation required.

5301 West Broad Street Richmond, VA 23230

Great Savings. $10 off $100. $20 off $200. $30 off $300. Great Savings. $10 off $100. $20 off $200. $30 off $300.

5301 West Broad Street Richmond, VA 23230

Midas richmond is your one-stop shop for brakes, oil changes, tires and all your auto repair needs.

Midas stores are owned and operated by families in your community dedicated to providing high quality auto repair service at a fair price. And their work is backed by our famous Midas guarantee*. Whether you need an oil change or tires, factory recommended maintenance, or brake repair, your local Midas has you covered.

*See store for applicability and limited guarantee terms

Programs

  • Better Business Bureau Accredited Business

  • ASE Certified

  • Motorists Assurance Program

Amenities

  • WiFi

  • After Hours Drop-off

  • Coffee

  • Complimentary Courtesy Car

  • Magazines

  • Online Appointments Available

  • Online Estimates Available

Community Involvement

  • Central Virginia Foodbank

    Help feed hungry kids in our area.

  • Midas Cares Community Involvement

    Learn how you can help a cause you believe in by getting your cars serviced at Midas of Richmond!

  • Project Feed More

    Harvesters

  • Rotary International

  • Virginia Blood Services

    Midas of Richmond sponsors 7 blood drives a year. Give blood at one of these drives and get a free oil change! Call for details.

Midas. 5412 7512 3412 3456. Valid thru 12/24. Amanda Smith

Payment methods

The Midas Credit Card offers instant credit and easy terms to qualified applicants. Subject to credit approval. Minimum monthly payments required. See store for details. Get Details

American Express Discover MasterCard Visa

Average Rating:

4.29 of 5 stars

154 reviews

Phillip P.

1.0 of 5 stars

Nov 28, 2022

Insure that The Techs treat all Vehicles as if it were theirs. When you bring a car in clean it should be returned in the same condition.

Janet

2.0 of 5 stars

Nov 21, 2022

Hire staff with a better attitude I felt like I was been ignored my car was diagnosed on the 17th my car wasn't ready until the 21 they should have check my catalytic converter when I got there I spend too much time and days waiting on my vehicle they gave me a loaner that was fine but my car should have been fixed a lot sooner

Robert B

5.0 of 5 stars

Nov 18, 2022

I changed my oil successfully. Nuff said.

BettyM

5.0 of 5 stars

Nov 16, 2022

Very nice employees

Old Man H

4.0 of 5 stars

Nov 14, 2022

There was a minor snafu with the price but it was settled easily and fairly.

Shaniqua R

5.0 of 5 stars

Nov 13, 2022

Came in for the HEAT service special theft on Catalytic converter. Easy process, in and out with out Hassel.

Barbi S.

5.0 of 5 stars

Nov 13, 2022

I had my catalytic converter painted and most appreciated! Most of all, I appreciate the hard work, dedication, hospitality, excellent communication, and outstanding customer service of Midas employees! Thank you!

Camey D

5.0 of 5 stars

Nov 13, 2022

My service was better than expected. Everyone was very nice and professional.

Wendy M

5.0 of 5 stars

Nov 13, 2022

I did not come in for service on my car, but for a crime prevention program, however the service was fast.

Tori J.

5.0 of 5 stars

Oct 20, 2022

The associates were great and broke down everything they were doing in detail and even showed me what was needing to be fixed on my car. I highly recommend this team and service.

J Page

5.0 of 5 stars

Oct 07, 2022

Great customer service. Did not wait long with my oil change appointment.

Althea

5.0 of 5 stars

Oct 03, 2022

The Midas team was very kind and knowledgeable about the service they recommended. I went in to get my actuators fix. They did a through check of my vehicle and found I needed a tie rod and a sway bar. Things I would not have known. I am so grateful they took the extra time with my vehicle and fir my safety. I am very happy with the services they provided and professionalism they all showed me from the time of entry until I picked up my vehicle.Thank you all for a pleasant experience.

Cindy

5.0 of 5 stars

Sep 30, 2022

Even though I waited for my car this time, having availability of Midas car at no cost is a huge reason I go back. I have been given car previously

BIF

5.0 of 5 stars

Sep 03, 2022

Friendly staff, quick service (they even took me a little early from my scheduled appointment), good pricing, good explanations, not super pushy about services. Would go back.

Gene R

5.0 of 5 stars

Sep 02, 2022

Brad, Ebony, and Brandon were all wonderful working to isolate my problem and then to correct it. They were each professional, friendly, and knowledgeable.

Sandy C

5.0 of 5 stars

Aug 17, 2022

The people there are very friendly and professional. They are so helpful and try and give you the best deals. A very welcoming place to take your vehicle.

Menrtrash4rl

3.0 of 5 stars

Jul 21, 2022

Being charged a fee to access my clearly broken and leaking ac unit is wild. $40? No thank you. Being told my total price for rotors and brake pads, $700? Absolutely not. They’ve fixed mine before and it was less than $300. The same rear brakes. and to fix a leaking compressor (the part is under $200) and would take less than 30 minutes to fix, a grand total of $1700. This has been a habitual thing it seems. It’s painful being a woman dropping your car to feel ripped off. I am no longer confident in my relationship with this Midas location. And will not be coming back.

trey.f

5.0 of 5 stars

Jul 14, 2022

carlos was great a+++

DeniseD

5.0 of 5 stars

Jul 05, 2022

The staff has always treated me with respect and I have never had an issue with them. They always go above and beyond with great customer service

autti_b_h

5.0 of 5 stars

Jul 01, 2022

I was scheduled for an oil change. The texted feature of the maintenance check was awesome! It was good to see pictures and hear what really needed to be worked on land what was coming next. The manager explained everything to me - I wish I could tell you his name! He is the manager at the 5301 Broad Street (Richmond, VA) store. Nothing was a surprise and he walked me though everything. I am a customer as long as I am here!

Joy C

5.0 of 5 stars

Jun 25, 2022

I scheduled my appointment on line - they took my car in immediately and they were great

n/a

5.0 of 5 stars

Jun 18, 2022

evverything was on point

Starbucks

2.0 of 5 stars

Jun 16, 2022

Tell your employees not to steal a customers personal items.

VC

5.0 of 5 stars

Jun 09, 2022

Ease of scheduling the appointment. Access to loaner car. Friendliness of staff. That fact that Midas pays staff a good wage and provides excellent benefits—we will always pick an establishment that cares for its employees well.

bubba shotwell

2.0 of 5 stars

Jun 03, 2022

my problem was that I asked how long the service would take and advised thhat I could leave the car overnite if necessary , and I WOULD GET A RENTAL CAR. I had an appointment that I had to make. I was assured it would be ready. When I appeared at the appointed time it was not ready.I took the car, with the work incompleteand had to bring the car in the next day for the wheel alignment. THe mechanic adjusted the bill, which I did not request , but appreciate the effort he made to mitigate the failure to meet the anticipated standard of performance.

Fighting Irish Fan

5.0 of 5 stars

Jun 01, 2022

The knowledge and friendliness of the owner were excellent. Explained everything throughly. The free coffee was delicious!

Anonymous

5.0 of 5 stars

May 26, 2022

Service is always good, appointments are easy to get and staff is always friendly and helpful

Sg

5.0 of 5 stars

May 25, 2022

This Midas in particular has always had the best employees and best service. They are gracious enough to explain what my car needs and work w me on what works best for me safety wise and financial wise

Lovette c

1.0 of 5 stars

May 23, 2022

Provide me with what I paid for. My air flow filters were never changed . One for the outside and one inside the car.i found this out when I was told a I needed filters again.we look at the filters and they had never been changed.

CGA

5.0 of 5 stars

May 19, 2022

Everyone was friendly and very transparent.

KAH

4.0 of 5 stars

May 19, 2022

Overall satisfied with my experience, i was told my car would be assessed the day i brought it in however it was not assessed until the following day. however, once my car was assessed i was happy with the communication i received and the friendliness of the staff. I appreciated the honest opinions of what NEEDED to be done vs what could be done.

Alex G

5.0 of 5 stars

May 06, 2022

I had a great experience when I dropped off my car Friday afternoon. Everything was explained thoroughly, I didn't feel pressured when additional recommendations were offered, and the front desk person was wonderful and easy to talk to. Great experience — thanks so much!

Sandy C

5.0 of 5 stars

Apr 13, 2022

I appreciate the friendly and professional atmosphere. After evaluating my problem they explained the options and the cost. Even showed me what my brake pads looked like. They also recommended a 60,000 mile service that would be needed in a few months. I was happy to get it done so I would not have to return for another service. I have nothing but very positive feedback for this business. I am so happy I found them so I do not have to deal with an incompetent Honda dealership!

Anonymous

5.0 of 5 stars

Apr 05, 2022

Great service, they go into detail checking your vehicle and explaining all it needs. Service advisor upfront maybe Carlos was very informative. And the female was very kind and quick with checking me in and out for my oil change.

LeroiJ

5.0 of 5 stars

Mar 07, 2022

The morning staff on 3/8 were phenomenal and the care crew did a superb job. I always feel like my car runs better after getting it serviced at Midas WillowLawn

Shelley W

5.0 of 5 stars

Mar 05, 2022

Setting up my appointment was easy, explained what was wrong with my vehicle and the costs. Told me what should be done now and what can wait for future time.

SRW

5.0 of 5 stars

Mar 04, 2022

Carlos and the entire staff very helpful.

Sterling Clifton

2.0 of 5 stars

Mar 03, 2022

I was dissatisfied with the price. This seemed out of line with prices I paid with other vehicles. Then when I did the work myself over the weekend. The Midas technician seemed to have missed the fact the brake pads on the driver side needed to be replaced as well. New personnel didn't seem quite as on top of things as the previous staff. There also seemed to be lack of transportation options as before.

Candace G.

5.0 of 5 stars

Feb 12, 2022

Excellent very helpful and nice employees

Jerry M.

1.0 of 5 stars

Dec 28, 2021

"I called the Willow Lawn Store at 9:05 AM this morning, Tuesday, 12-28-21, and the phone rang 5 times. Some one finally picked up the phone, then hung it up in my face without saying a word. I am now changing my services to be performed on my Family and"

Sam S.

5.0 of 5 stars

Dec 14, 2021

"The Midas team did an excellent job on my oil change. Complete vehicle inspection, everything done within the time frame they told me so I could keep a scheduled business appointment."

Brianna W.

2.0 of 5 stars

Dec 11, 2021

"I had my cars serviced at the Hull Street location several times and made an appointment at the Broad St location since it is closer to my new place. Big mistake. When I arrived, none of the staff were wearing masks indoors, selfishly disregarding my safet"

Mary B.

5.0 of 5 stars

Nov 24, 2021

On Saturday Nov. 20 I took my Jeep in to get the brakes looked at. The people at Midas were amazing! They communicated with me every step of the way and worked with me throughout the process. I will definitely be going back to this location!!! Thanks e

Karly F.

4.0 of 5 stars

Aug 31, 2021

The service was great and loved the pictures. However I didn?t ask for an oil change and recieved one anyways. I just asked for a state inspection and tire rotation. I didn?t say anything because everything else was great

Josh R.

2.0 of 5 stars

Jul 19, 2021

"Their pricing is outrageous. I had an oil change done and it was over $80. I've had the same service done with the same oil, etc. at my local.garage and it was half the price. They are nice people but I won't be going back. "

Maxwell B.

5.0 of 5 stars

Jun 18, 2021

The employees here were very friendly and helpful. Got and inspection here when all other places wouldn't be able to take care of me.

Jason C.

5.0 of 5 stars

Jun 17, 2021

"Nice people, clean and comfortable waiting room, fair prices and broad range of services available. I would and plan to return!"

Nikia M.

5.0 of 5 stars

Jun 06, 2021

I am very satisfied with the work done to my car!

Henry W.

5.0 of 5 stars

May 30, 2021

They did a Arson job I was impressed

Gladys G.

1.0 of 5 stars

May 14, 2021

"I needed to get my car inspected and get an oil change for it as well. Midas is conveniently close to the office where I work and since I have heard so many great things about Midas, I decided to give it a try. I made an appointment to drop off my car at 9"

Lantz M.

5.0 of 5 stars

Apr 09, 2021

Very professional and reasonable prices for quality work.

Carly M.

5.0 of 5 stars

Apr 02, 2021

"Paul helped me today and he was very friendly, informative, and efficient. This Midas is the best! "

Darnell B.

5.0 of 5 stars

Mar 23, 2021

As usually when ever I come to Midas for any type of service I have had excellent care.

CAROL D.

5.0 of 5 stars

Mar 20, 2021

"Had a nail in a tire, went to Midas on a Saturday afternoon. Thought I might have to come back another day since it was already past noon. Nope. Got a loaner car and in under two hours, had two new tires on my vehicle. The road hazard warranty served me ve"

Suzette P.

5.0 of 5 stars

Mar 18, 2021

Having PAUL to help me with everything meant alot. He took his time to explain everything they were doing to my car and why. He put his self in my shoes. I definitely will be returning for any services that need to be done to my vehicle. Great crew

William G.

5.0 of 5 stars

Feb 27, 2021

VG

anonymous

5.0 of 5 stars

Feb 18, 2021

They were professional and did a great job.

anonymous

5.0 of 5 stars

Feb 17, 2021

Friendly service for sure.

Jeff H.

5.0 of 5 stars

Jan 05, 2021

You have top notch people at your willow lawn store. Short pump too.

Regina T.

1.0 of 5 stars

Jan 02, 2021

Given the current circumstances of covid I was disappointed that I could not do everything online and avoid needing to enter the small waiting room to wait for my ticket and pay.

anonymous

5.0 of 5 stars

Dec 15, 2020

Very fast very friendly. Would recommend to anyone

anonymous

5.0 of 5 stars

Dec 07, 2020

Good service. Easy to schedule appointment online.

anonymous

5.0 of 5 stars

Nov 12, 2020

Highly recommended! Great service and nice people too!

Earl D.

5.0 of 5 stars

Nov 02, 2020

Great and easy state inspection.

anonymous

5.0 of 5 stars

Oct 28, 2020

very professional and quick.

Charlotte T.

1.0 of 5 stars

Oct 17, 2020

Not the service I expected and wasn?t a fan of hidden fees.

Chris T.

1.0 of 5 stars

Sep 25, 2020

I'm not gonna be a tailhole!! I asked to have a mount welded to a muffler and they tried to say it was a cadaldic converter and I knew nothing was wrong with that!!took it elsewhere and has it fixed for less than 50 bucks???? Not putting your customer fir

Nakita G.

5.0 of 5 stars

Sep 02, 2020

Mike was a great help with telling me all that was wrong with my car. I appreciate the service they provide and the communication.

Susan O.

5.0 of 5 stars

Aug 14, 2020

Tire pressure light comes on. It?s Friday afternoon and I?m downtown at work - 15 * miles from home (did i mention is Friday afternoon?!!). Called Scott?s Addition location and talked to Daniel. He fit me in. Turns out there is a nail near the sidewall - n

Robert R.

5.0 of 5 stars

Aug 02, 2020

Midas Richmond did an outstanding job with my car. Prompt. Efficient and friendly

Charlie A.

5.0 of 5 stars

Jul 06, 2020

I had an oil change and the staff was great. They made me feel great and I will be back for more service on my other Vechile?s. I want to say thank you.

Tarsheka C.

5.0 of 5 stars

Jun 17, 2020

Very friendly workers and they fixed my car with no problem.

anonymous

5.0 of 5 stars

Jun 12, 2020

Excellent. Battery replaced. Gave me a good deal. Made appointment, arrived on time, and I was in and out in under 20 minutes. I would definitely use this Midas again.

anonymous

5.0 of 5 stars

Feb 07, 2020

First time getting certain things done. Struts, Tuneup and Alignment. Front Drums were warp due to heat. Car runs great now. Oil change and another relay also completed.

anonymous

5.0 of 5 stars

Feb 05, 2020

Staff was great and car came back great

anonymous

5.0 of 5 stars

Jan 21, 2020

Great as always! I always appreciate the full vehicle health report they provide.

anonymous

5.0 of 5 stars

Jan 19, 2020

Midas always provides quality service.

anonymous

5.0 of 5 stars

Jan 03, 2020

friendly, quick, informative

B T.

1.0 of 5 stars

Nov 29, 2019

They Sucks wanted a oil cChange and made appointment they call me back and say they couldn?t do it until next week if that?s the case I would of made the appointment for next week .They don?t have to worry about me they really sucks go across the street

CARY G.

5.0 of 5 stars

Oct 22, 2019

I was tired of using dealerships that rip you off! Midas of Richmond practices what they preach! The Broad Street location near Willow Lawn has super people and excellent technicians! Definitely recommend and they are a true partner with the community!

Brandon S.

1.0 of 5 stars

Oct 04, 2019

This place changed our oil from conventional to high mileage with out asking with my wife or myself and jacked the price up to 70$ for an oil change this is frankly ridiculous and I will not be back or recommend this place for anyone

Scott H.

5.0 of 5 stars

Sep 12, 2019

Always excellent service! They inform you of any upcoming maintenance items and any that may be needed now.

anonymous

5.0 of 5 stars

Sep 04, 2019

Above and beyond as always!

Richard M.

5.0 of 5 stars

Aug 30, 2019

"I was just getting an oil change on a friday before starting a 4hr drive. Sadly, I did not plan ahead and didn't have an appointment scheduled. I brought my car over and let them know my situation as it was already midday. They said they would do their bes"

anonymous

5.0 of 5 stars

Aug 27, 2019

I now have a new exhaust and tailpipe thanks to the wonderful staff at Midas Richmond. My car also passed inspection. I've taken my Honda CRX to this business for more than 26 years and they never disappoint!

anonymous

5.0 of 5 stars

Aug 24, 2019

Everything was done in less than an hr and inspection they did let me know everything that needed to be done and what was good at the time

anonymous

5.0 of 5 stars

Aug 10, 2019

Service done accurately and quickly.

anonymous

5.0 of 5 stars

Jul 29, 2019

Excellent customer service! They took me without an appointment. I was in and out!

Derek W.

5.0 of 5 stars

Jun 11, 2019

I am extremely pleased with the service provided and will recommend them to everyone!

Lian M.

5.0 of 5 stars

Jun 06, 2019

On top of it all and non pressuring. We?ll be back.

Scott H.

5.0 of 5 stars

Jun 02, 2019

Fixed flat quickly and got me in my way.

Anna M.

5.0 of 5 stars

May 21, 2019

inspections were inspected. car was card. five stars. extra star for proximity to target. six stars.

Anthony D.

3.0 of 5 stars

May 19, 2019

"Well...the tech that got my job...literally had to be told what tire to remove!????!?!? He did the bare minimal, Any assertive person could have seen my wheel hub and whatnot sitting in the front seat, when they drove truck in??? And the rest was in the pi"

anonymous

5.0 of 5 stars

May 11, 2019

Midas always provides excellent service in a timely manner. Store manager and staff are professional, always explain and show me needed repairs.

Wan D.

1.0 of 5 stars

May 10, 2019

"The Manager/ Patty Called me this Morning. I asked her to please Email me instead, Cause I need a Record of this/Conversation/ dispute and She said No. She's having issues with her Email and She wants to resolve thit over the Phone. and she is not going to"

Jonathan S.

5.0 of 5 stars

May 06, 2019

Fast turnaround and communicated wonderfully while work was performed.

anonymous

4.0 of 5 stars

Apr 22, 2019

Good service, but they work the upsell pretty hard

Neal H.

5.0 of 5 stars

Apr 15, 2019

Professional & courteous. Will go back for upcoming brake work.

Katrina H.

5.0 of 5 stars

Apr 06, 2019

"The service technicians were fast, friendly and professional "

Donald M.

5.0 of 5 stars

Apr 03, 2019

Did an excellent job replacing the radiator. Thank you.

Ashley S.

5.0 of 5 stars

Mar 19, 2019

"Midas did a wonderful job with the work on my car. I appreciate the full transparency, the app that communicates in a simple to understand yet thorough way, and the timeliness of the work performed. I highly recommend Midas for their quality, transparency,"

Dianna C.

4.0 of 5 stars

Feb 07, 2019

Job was done quickly and efficiently. They have a record of what hs been done on both cars.

Shirl D.

5.0 of 5 stars

Jan 08, 2019

"This was a great visit, they did only what we came in for. They did suggest some things that need to be done prior to inspection. This was the first time back to this location for several months. They have improved and I am very satisfied. Thank you Ma"

Denise D.

5.0 of 5 stars

Nov 22, 2018

Had an emergency issue with vehicle right at shop closing. Called the shop and they gladly waited for me to get there and had the loaner car ready.

Patricia W.

5.0 of 5 stars

Oct 19, 2018

I appreciate that you can schedule work to be done within a specific time frame. The service manager was very helpful and gave me a recap of what had been done. The coupon for a free oil change was a nice bonus.

Nicholas B.

5.0 of 5 stars

Sep 30, 2018

"Always reliable, thorough, and professional. Thanks again for the optimum service. "

anonymous

5.0 of 5 stars

Sep 24, 2018

Great people. In and out in exactly an hour. Will definitely be going here again.

Michelle W.

1.0 of 5 stars

Sep 22, 2018

"I went there a few months ago to get my brake pads replaced and was told they didn't need to be replaced. I went back last week and found out that the brakes were so worn down, that the rotors needed to be replaced as well. The work, which included an oil "

Jennie S.

5.0 of 5 stars

Sep 06, 2018

"This shop is top notch. Hands down, the nicest, most honest, organized repair shop I have ever been to. And now with text messaging alerts and checklist of car care?!? So great. "

Lori W.

5.0 of 5 stars

Aug 15, 2018

"Everyone at Midas is so friendly and helpful. I can always get an appointment, even on short notice and they get the job done quickly and thoroughly. Totally trust these folks with my truck maintenance!"

Jessica L.

5.0 of 5 stars

Jul 29, 2018

The staff are helpful in explaining the work needed and what may be needed in upcoming visits. They communicate in a timely fashion and I trust the work they do!

anonymous

2.0 of 5 stars

Jul 27, 2018

My daughter took the car in and they changed her 800.00 dollars to put ball joints and install bolt on the front seat they really took advantage of a single woman

Amelia M.

5.0 of 5 stars

Jul 24, 2018

Everyone was very helpful and friendly!!

Joe M.

5.0 of 5 stars

Jul 05, 2018

"Thanks again to the Willow Lawn team. Needed some serious work done on my Tacoma and it was done timely, and in time for a trip. Truck ran great on the trip and running great now.Thank you again!!!"

Shannon T.

5.0 of 5 stars

Jun 30, 2018

Great service! The wait isn't long and they are quite knowledgeable. I will continue to bring my vehicle there for sure!

Peter C.

5.0 of 5 stars

Jun 02, 2018

"Just an inspection, but it was handled professionally, smoothly and I was pleased. Sarah is great."

Wanda J.

5.0 of 5 stars

May 27, 2018

I have been going here for years. Honest people and friendly. Very detailed about telling me issues with my vehicle and offers recommendations what should be done but do not pressure me on having to get it done at there shop. Time frame of getting my car r

Kevin C.

5.0 of 5 stars

May 19, 2018

"Thank you Midas, Willow Lawn. Your service was both efficient and most expert. I and my vehicle will be back for every maintenance need...no matter how large or minor. It was no surprise when I returned for my vehicle (thank you for the loaner car, by the "

Donald M.

5.0 of 5 stars

Apr 20, 2018

Everyone was very nice and helpful and the workmanship was great! Thank you.

Mills B.

4.0 of 5 stars

Apr 19, 2018

"The repair was completed in a timely period, overall it was great a experience "

Rodney T.

4.0 of 5 stars

Apr 19, 2018

Good service.

Sue K.

5.0 of 5 stars

Apr 08, 2018

"The folks over at Midas Willow Lawn are simply the best. I recommend them all the time. And, I love that they work hard to build a team of smart, dedicated service women to support their women clients. I feel confident that they are being honest and fai"

Luke K.

5.0 of 5 stars

Apr 03, 2018

"Best Midas location, hands down. Sarah and her crew are friendly, efficient, very knowledgeable and very helpful. "

Tina W.

5.0 of 5 stars

Mar 30, 2018

"This is my number one spot for my car maintenance. They have been there for me since I was an owner of a Nissan 240Z. If you own a car, and have plans to keep it for awhile, Midas West Broad is the place. They stand by thier word when it comes down to repa"

Monica P.

4.0 of 5 stars

Mar 19, 2018

This location's customer service was great. They took my coupon with out any issues and changed my oil and checked everything in a timely manner. They were honest and upfront about everything. Did not try and upsell or make thing seem worst then they reall

Donald M.

5.0 of 5 stars

Mar 07, 2018

Excellent service and workmanship. Very pleased.

Joy C.

5.0 of 5 stars

Mar 06, 2018

"great service, quick and easy"

Tommy J.

1.0 of 5 stars

Mar 06, 2018

I brought my car in for to see what was wrong with it not knowing that my car had a recall however I spent $900 and they did not fix the problem they will not reimburse me I believe Midas is Crooks they just there to replace Parts they do not care for the

anonymous

3.0 of 5 stars

Mar 06, 2018

The oil change prices is awesome. The other prices for work is extremely high. almost $300 to fix a muffler strap that is loose come on.

anonymous

1.0 of 5 stars

Feb 16, 2018

The service was awful. Employees had no concern for myself as a customer while they were ALL on youtube. Had no concern to address my questions about my vehicle.

Regie F.

1.0 of 5 stars

Jan 09, 2018

"I was very disappointed with my service. I came for an oil change and an inspection. I ended up paying for a new muffler. My muffler was not rattling, smoking, leaking or making any noise. I was told on the top of the muffler the seam was corroded. I have "

Craig K.

1.0 of 5 stars

Dec 16, 2017

We recently brought our vehicle in for an oil change and to have a wiper repaired. My wife was informed that the repair couldn't take place until a few days later and was under the impression that she was paying for the repair ahead of time and would not

Roger E.

5.0 of 5 stars

Dec 08, 2017

" Midas on Broad Street got the tires I required the same day and I was only at the shop for a total of 30 minutes for the installation, balancing and new valves. Great service!!"

anonymous

1.0 of 5 stars

Oct 27, 2017

Brought my car in for an inspection and found that I needed back brakes replaced. They replaced the back brake pads but when I went to leave, the brake pedal went to the floor and my car barely stopped. This was unexceptable being that they should have realized this when driving it out of the shop or test driving it?? After paying $320 for service, this should not happen! I was then informed that it was the front right brake caliper that needs replacing??? This is another $220!!! CRAZY

Scott H.

5.0 of 5 stars

Oct 21, 2017

"I've found them to be very honest with their recommendations and work. Recently, I was out of town and had an issue with my car. The work recommended by the out of town shop didn't cover the issue recommended by Midas. Midas was less expensive and fixed "

Brandon E.

5.0 of 5 stars

Oct 14, 2017

"This Midas has become my ""goto"" for all my Jeep's work. The staff is friendly and knowledgeable. The turn around time has always been within one day and they have always offered me a loaner car while they have mine. Sarah has always been great at communica"

Scott H.

5.0 of 5 stars

Aug 27, 2017

Great work!

Peter C.

5.0 of 5 stars

Aug 01, 2017

"As always, Sarah and the team at Midas provided first rate service, personally and professionally."

anonymous

5.0 of 5 stars

Jul 21, 2017

Great service and the wait was not long at all!!

Nicholas B.

5.0 of 5 stars

Jul 20, 2017

"I always get my car serviced here. The front desk staff, mechanics, and technicians are all phenomenal and helpful. Wouldn't go anywhere else and don't plan to. "

Roger E.

5.0 of 5 stars

Jul 19, 2017

"I brought my Volvo in without an appointment with three broken muffler hangars. The shop was busy, but in less than 30 minutes the car was being inspected on a lift. I was allowed to walk under the car and review two issues the technician had found unrelat"

Peter C.

5.0 of 5 stars

Jun 05, 2017

"I always enjoy dealing with the folks at Midas near Willow Lawn, particularly Sarah, but the whole crew. Honest, competent experienced folks who provide superior service."

anonymous

5.0 of 5 stars

Jun 04, 2017

Very honest people! Worth every penny spent to get car repaired here. Amazing experience.Kevin was very helpful. Thank you Midas for an honest opinion of my vehicle! Will Go back there every time I need service.

Claire H.

5.0 of 5 stars

Apr 05, 2017

"I've gone to this shop, on and off, for years. Both the service and work are fast, thorough, and reliable. The staff is super friendly and informative. I'd definitely recommend this location."

anonymous

5.0 of 5 stars

Jul 15, 2016

Really good service so far, at Midas! Thank you.

Zack L.

5.0 of 5 stars

May 29, 2016

"I absolutely adore this location, staff is amazing, thoughtful, and do not attempt to oversell unnecessary items!"

anonymous

5.0 of 5 stars

May 04, 2016

I have only driven my car a few days after they serviced my RAV4, but they seemed very nice and price for service and parts were good!

Shameake B.

3.0 of 5 stars

Feb 19, 2016

My check engine light was on paid out over $300 and check engine light came back on late sat night. I didn't go out Monday due to weather and was under the weather tues-wed. I did call wed and spoke with Sara to come in on thurs @4 but I totally forgot abo

anonymous

4.0 of 5 stars

Dec 17, 2015

Service was done quickly.

Ami B.

1.0 of 5 stars

Jul 26, 2015

When I phoned to inquire about an ac repair they were very friendly. That's where the good service ended. It took almost four hours for diagnostics despite scheduling after which they could not give me a clear answer. All they could say was that I need to

anonymous

5.0 of 5 stars

Jul 15, 2015

They were professional and kept me informed, and did NOT try to upsell me!

allison c.

5.0 of 5 stars

Apr 22, 2015

Staff is friendly and efficient. I don't feel oversold.

Joe M.

5.0 of 5 stars

Jan 30, 2014

"Another great service experience. Even though the part was late from the dealer/supplier, they kept me informed, and made sure the work was completed quickly as soon as it arrived. They even went out of their way to pick the part up when they found out I"

Craig R.

2.0 of 5 stars

Feb 23, 2013

"Car needed a new straight pipe. They told me it would be about two hours and would cost $300. I was SHOCKED they would charge $300 to replace a simple straight pipe, but it needed to be done quickly and I had little time to be shopping. I agreed relucta"

Join the Midas team at 5301 West Broad Street, Richmond, VA, 23230

Build your future with a leader in the automotive services industry: Midas.

Midas is one of the world's largest providers of automotive service, including exhaust, brakes, steering, suspension, and maintenance services. Midas has more than 1100 franchise locations in the United States and Canada.

Midas is committed to earning our customer's trust by offerring them the expertise, value and reposiveness they expect, every time they visit us.

Positions at Midas

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