Midas gurnee is your one-stop shop for brakes, oil changes, tires and all your auto repair needs.

New management, sincere staff

Very upfront, stick to the estimatent given.

- George S.

Keep up the good work.

Keep up the good work.Thanks

- Ruben Q.

Confidence Restored!

I really cannot say enough good about how the new management has turned things around at this site. About 6 months before them, I had brought one of my vehicles if for a muffler replacement. I had to bring our vehicle back at least 3 times and the issue was still not resolved until I brought it into the new shop. It cook them a couple of times to figure out exactly what the problem was, fair enough, but they soon figured it out and the exhaust is better than it ever was after the previous repairs and, of course, all under the company's warranty with no out-of-pocket expenses following the initial repair. Josh and his team were simply outstanding. I was honestly taken back at how genuinely kind and concerned Josh was regarding our issue. He was professional, accommodating, and ultimately got the job done. My confidence in Midas of Gurnee has been restored, thanks to Josh and the new crew.

- Bill S.

Awesome

Josh and crew are awesome. I recently stopped in for minor repair and was pleasantly surprised by the attention of the staff. Very nice , honest and super clean store. Highly recommend

- Erica R.

Engine diagnostic

AC not working and engine light on. Took door panel off and now passenger side door does not open. Josh was very accommodating. I will bring car back to have them look passenger side door. Could not fix AC. Fiat 2014

- Russell O.

Wouldn't go anywhere else

My jeep tire was gashed open and it being 4WD I needed a new set of 5! Not only did their employees search for the best deal but they explained what and why they did everything. This kind of service is few and far between but certainly not uncommon for this store. Thank you!!!

- Madelyn R.

Excellent Customer Service

I always go to Midas because they're very trustworthy and I know I'm not going to be ripped off! Excellent Customer Service and employees are very nice to deal with.

- Debbie I.

Synthetic blend oil change

They were running a special and I decided to go there because the Lake Villa location closed and the Antioch location is a rip-off. They were very friendly and informative here about the service and additional needed service quote for brake job.

- Hugh O.

professional, friendly, accommodating - great service.

Many thanks; will return / refer.

- Catherine C.

Excellent Service

Midas in Gurnee is the best place to have your car repaired. They're very honest, reliable and provide excellent customer service.

- Debbie I.

Great service at this Midas!

From start to finish, a great service experience.

- Randy H.

Great service

I have recommended the shop to many of my friends. Friendly, fast service. Very knowledgeable. Always on time. Reasonable pricing. I use them for all my car service, not just for tires and oil changes.

- Debi W.

Great Service

The Service was amazing. Natalie was so sweet, and very understanding. She was able to quickly help us, and work with us to get the car fixed. She was nice enough to help us with coupons, and save us money. Its this kind of service that makes you stay with Midas. I plan to stay with this Midas.

- Randy C.

Always great service

Great work, great customer service. I highly recommend

- Paul S.

Very Satisfied

No matter who works on my vehicles, I seem to always be very happy at this particular Midas. I receive honest answers to my questions and the service is great. It starts at the top with Jenny. She really knows her job and is very professional. There is a vibe in this place that tells me the employees are happy. I recommend this service center to anyone that asks me where to take their cars.

- Gary S.

Highly recommend

Midas work on the SUV and everyone was nice.

- Carol V.

Midas customer service

Yes, I would recommend this Midas to my family and friends. Very satisfied with the staff, for taking the time to explain everything to me regarding my vehicle. Thank you for all your help.

- Carol B.

Late opening

Appt was for 7:30 am, but the office didnt open until 8. Very frustrating.

- Stacey S.

Excellent work

I like it

- Ferdous C.

Oil change

Felt very at home...greeted warmly, 1X per year oil change explained well due to my low mileage, felt like my car was in good hands...close to stuff to do so you don't sit around and twiddle your thumbs.

- Carol A.

They kept my Beetle from bugging out!

I drove in (very loudly) on a Sunday afternoon, and found out my catalytic converter had bitten the dust. They were able to get the part delivered and installed very quickly, all in the space of a couple of hours. Great communication and friendly staff who went the extra mile to make sure I was taken care of.

- Ellen M.

Great Service

The service was outstanding. Natalie was great.

- Renee C.

Very pleased

Great customer service and excellent workmanship. Highly recommended!

- Paul S.

VW Rabbit

Awesome staff. They deserve a raise.

- Andre G.

Oil change by appointment on a busy day

On time, fast, convenient. I'll be back!

- Jeff W.

Oil change

Very friendly, were right on time for me. I work alot and they were very accommodating.

- Laura M.

Customer Service

Excellent Customer Service.

- Alysha A.

Once again, excellent service!

They have been servicing my Infinity for a few years now. Today was the latest where I was a walk in to take a look at what I suspected was a wheel bearing. They diagnosed, checked with my extended warranty ordered part and fixed it. All in about 1 1/2 hours. Fair, honest, fast, excellent work. Jenny and Natalie and everyone else I've dealt with there is great!!thanks again to Gurnee Midas team!

- Cindy S.

Flex Pipe

Went to Midas for estimate. They provided three estimates depending on how far I wanted to take the repair. Due to age of car I chose the least expensive one. They provided the proper repair with no hesitation and had it done within 2 hours. Will go back to Midas Gurnee if/when needed.

- Bob S.

Satisfied

Good job and excellent communication of what is happening to the car and how.

- Mamadou D.

Great deal on tires

I have purchase Cooper tires from Gurnee Midas twice. The prices were always very competitive and service much faster than I would expect.

- Matthew T.

Oil change

Oil change and inspection went well and staff was knowledgeable and friendly.

- Brad C.

Customer Focused

The entire staff at the Midas Gurnee location goes out of their way to make their customers feel valued and ensure that your car is serviced in a timely and professional manner. I recently brought our Subaru Outback in for an oil change before a road trip and they were able to squeeze me in to their already busy service schedule. We have been going to this service location for 3* years and will continue to take our cars there. We have the upmost confidence in the quality of work and friendly manner in which they go about their business.

- Todd M.

Muffler

I went in to get my muffler fixed. It cost less than any other place and it was done in less than two hours. It was busy, but the front staff were very nice and knowledgable. I passed my emissions test and I've had no problems.

- Brandy F.

Great!!!

Great service... I feel they're trustworthy

- Phil C.

Fast, fair, honest.

An oil change is probably not the most exciting thing that's going to happen during your day, nor should it be. The Gurnee Midas changed my oil and rotated my tires quickly, professionally and at a fair price. If I'm allowed to slam a competitor, a much better experience than Car-X.

- Dennis M.

Excellent Service!

I always visit Midas in Gurnee for all my maintenance needs. I know I can trust them and they always do a wonderful job!

- Debbie I.

Customer Service Experience

I received great customer service walking in the door.

- Alysha A.

Excellent Service

From the moment I got there, the service was great. I had no complaints. They let me know of other issues my car had (which I knew but I was ignore it). They did all the work in a timely manner. At the front desk they helped me as well. Thank you!!!

- Nydia C.

always go back

Can always trust them to be honest and efficient

- Toni H.

Thank you Midas Gurnee Mills!

Natalie and Harris took great care of me by letting me know what my car needed and did not need. I appreciate saving money when possible. I appreciate their efficiency and kindness.

- Julie H.

Brake Work

Service was great. They did a complete inspection of my car. My rear brakes and rotors were installed promptly within the time frame I was given. Dave answered all my questions and was very professional.

- Lester L.

exceptional as always

Starter on my truck suddenly quit and the crew at Gurnee Midas had the replacement ordered, delivered, and installed in no time. This shop is awesome.

- paul s.

Outstanding Service!!

I've gone to this Midas for 15 years off and on. I visited a few times since they changed owners for different reasons and I'm so happy with them. They're extremely knowledgable, very honest and the service is excellent! I will never go anywhere else and will also spread the word to my family and friends!

- Debbie I.

Great Service!

I brought my CRV in for an oil change and some additional work. I described a problem to the team which was not easy to describe or characterize the symptoms of the issue but the team was able to locate the source of the issue and resolve it. Once again I got great service from Tom, Jenny, and the whole team. Thanks everyone and you have my trust!

- Steve S.

Great Service!

I had 2 service appointments that were both outstanding! Replace 4 tires on one car and brakes and rotors on another. Overall great experience and as always I was treated with respect and friendly service. If you want to get great trustworthy service bring your cars here! Thanks Tom & Team!

- Steve S.

Oil change

Always great service.

- Steve S.

Excellent service

The members of the Gurnee midas team are extremely nice and explain in specifics what it is they plan to do to the vehicle, and show you if the need arises. Very quick with repairs. Just an overall great experience with their team.

- Charles B.

Superb Service!!

My first visit to this Midas location was a great experience overall. I not only had my car repaired for a fair price but the Mgr. Steve was very nice and took the time to explain what the repair would entail and gave me several options. I expected to have my car in the shop for most of the day but fortunately they not only repaired it but my car was not in the shop very long. Most important I passed my emissions test and I am very grateful. I have already recommended this repair shop to others.

- Rosita H.

Solid Service

I have taken my car to Midas several times using their generous coupons found in mailed flyers and on the website. The staff is knowledgeable and friendly, keeping me informed of progress, findings and price. Keep up the good work.

- Joyce L.

Quality of service

I recently took my truck into the Gurnee Midas and was very satisfied with the service and detailed explanation of the repairs that needed to be done to my truck. The repairs where done in a timely matter and the staff was friendly and professional.

- JIm J.

Great Service

I brought in 2 cars to have some much overdue work done over one weekend. The team at the Gurnee Midas was friendly and helpful and performed the needed work with speed and efficiency! They explained what work needed to be done and why other work could wait. I will be using them for all of my upcoming service work! Thanks Team!

- Steve S.

New Management - we'll see how it goes

Over the years, I've trusted more than just brakes and shocks to Midas and have been very happy with the service and price. Recently I noticed I didn't recognize anyone at the counter and this was because they are now under new management. I trusted the guys I dealt with for many years, I'll need to see how it goes as I attempt to rebuild this trust. Normally for the courtesy check I get a printout of all areas, I did not get it this time. The fix I went in for was done without issue. NotsurewhyareviewneedstherepairorInvoice#-alsodon'ttrytodeletecharactershereorthishappens.....

- Tom W.