only had 1 item on the agenda and it was completed on time
Juan and the entire staff were great in a time when customer service is sorely lacking so much appreciated from scheduling to drop off to delivery....great.
Excellent Friendly Service and quality Work I will definitely refer others to get their vehicles serviced there!! The Manager Drew Made Me and other Customers Feel Welcome!! Definitely 5 Stars
New manager at this location. Muffler quote was over $100 higher than your competition. Very pleasant staff, but far too expensive. I purchased somewhere else.
They did everything right, they explained and showed me what they did and what was needed to fix my car
The associates were very friendly and explained everything that they were going to do. When the check engine lite came on they took a look right away and made sure everything was ok.
Staff was very profesional and helpful . Honest as well
I have never been to a midas store, but it was recommended and I am glad I went. I worked with the store manager and he was amazing and knowledgeable.
I was satisfied with the time it took to check in, clear instructions, kind staff, work done, check out and price was decent. Thank you for your service.
The staff was incredibly friendly as soon as I walked in. What looked like the manager was training a few employees and was very patient with all of them. They got me vehicle in and out in a timely manner and explained everything to me in detail.
Very helpful staff. Did not waste my time and got straight to working on my car. Everything was explained really well, and I can tell there was nothing but honesty. Will for sure be returning for all my automotive service needs.
They somehow managed to complete the entire job in one day. And even stayed late on a Saturday to complete the job. Drew even bundled all of the services together to save me money. And provided me with regular updates throughout the process.
The Store Manager Andrew went above and beyond for me. He also knew I was low on money and did what he could to find me the cheapest option, along with financing options.
Easy to work with convenient location.
Drew made a decision about my car without communicating it with me first. When I went to pick up the car he made zero apologies nor offer to help me in anyway. That change he made to my car increased the balance due. I was not prepared to pay the new balance. Drew gaslit me into believing that I messed up and it’s my fault. He kept pushing me sign the pin pad and get out. I was embarrassed and felt shameful. I’ve never been treated like that by any employee anywhere ever. I left the building in tears. Drew blatantly ripped me off and smiled while doing it. That experience put a pit in my stomach.
My car was not out of alignment before this visit. Now it pulls to the right very badly.
Good ROI and trustworthy team
When I scheduled the appointment, I only wanted an oil change and it was not communicated that a full inspection would be performed. After over an hour of waiting, my car had still not been looked at, and they said it would take at least another hour, and would be doing the inspection even though I asked not to do an inspection. I asked for my car back so I could leave, and the manager said to his employees "the little girl doesn't want to pay for what is wrong with her car". I am a full-grown woman, and there was nothing wrong with my car. I was more than willing to pay for the oil change I requested, but did not want an inspection performed, nor did I have two and a half hours to wait, especially after being told it would only take 45 minutes. I also cannot believe someone would say something so rude to a customer. I hope this man is fired. Me, my friends, and my family will never use any Midas location again. Truly the worst experience I have ever had. Please teach your employees basic manners.
Satisfied with how fast they fixed the car, I didn’t expect them to do it in 3 hour in the black friday, even all other store were closed
Robert and Morgan were very friendly and knowledgeable. The necessary repairs were clearly explained to me. A great experience!!
Do the work that associates say they are going to perform
Angelo and all the guys were awesome. Went in for oil change and price quote because didn't know if I could afford brakes and tires. He went over everything thoroughly and found me a price for both that allowed me to fix everything in one trip. He took such good care of me. I used to go to a competitor but will never go anywhere else now.
Problems of the vehicle were explained in detail. Valuable opinion was given. Final decision was left to the customer. The Manager, Mr.Drew was very polite, competent and professional. He was through with his knowledge of vehicles. I was given a good discount too.
The manager took me to my car and showed me how bad my tires were and I agreed to purchase 4 new tires.
Making sure the appointments are not overbooked and people are getting quoted proper time for repairs being finished. Also, having technicians not be slow and taking there time
They were very kind and friendly.
Paying over $600 just for a one axle brake job is outrageous
1st of all, I tried to set an appointment on line, on their website and after I set the appointment, I was sent an email indicating that an associate will be contacting me to confirm my appointment in 30mins...NEVER HAPPEN2nd, I called to set an appointment by phone and was told to just bring it in the following morning. The next day I came and the associate asked me if I had an appointment. I said no, but that John said to drop it in the next day. The associate was not happy and I felt like I should apologize for John mistake and I did.3rd, When they called and said that the vehicle was ready for pick up. I went to pick up the vehicle they forgot to rotate the tires and I had to wait an additional 30mins.I was not a happy camper....I should have received a 10% discount
I received clear communication on what was needed and how much that would cost. The staff were friendly and informative.
Excellent experience. My older vehicle ran like it did when it was new. I was very happy with total cost.
Everyone was knowledgeable upfront and genuine in their information. They took great care of my car.
Keith Kramer was very helpful to take care of a previous issue with another store. Order the parts, communicated when they arrive, and completed the work ahead of schedule. Our truck rides perfect now. Would recommend other to this store location.
Pay attention the work your mechanics are doing.
Friendly, clean, explained everything throughly
This midas location is top notch, great employees
The manager was very experienced and competent. Replaced the tailpipe efficiently. Very pleased
The experience was as I would expect good customer service to be. The repair time and availability of an appointment were above expectations.
I’ve been coming to this Midas for 15+ years. Keith always has well train status, and they’re very friendly. But I also noticed is that he has your attention. His staff stay it’s the same guys in the bays and it’s the same people at the counter. If they are new, they are eager to learn. Keith is a straight shooter. I don’t like to be over quoted and I don’t like to do things that aren’t necessary. But I do want to be safe on the road and I trust Keith will guide me that direction.
I was treated by friendly and knowledgeable staff and even though they were extremely busy they were helpful to each and every customer I saw walk through the door. As I sat and waited for my car I chatted up with a customer ( woman) who is a repeat customer and trusts your company very much which made me feel even more at ease. My Dad was my mechanic and passed away in 2014 so I lost my reliable source as a older woman we can often get taken advantage of, but to my surprise… I was not charged for my visit… and that hasn’t happened since my father passed away so I guess you can say you guys re instilled my faith that there is still good people out there
Although the oil change took longer than expected due to a slow technician. Management and front desk happily made up for it by giving me a free oil change on next visit! I will definitely be back with more work
I don't appreciate being ripped off and they told me my evaluation of my car there was a lot of things that need to be done I understand that but when they offer to put an air filter in at 299 then come back later and the bill comes up to $103 by putting in an oil change without my knowledge and not even asking me first that's ripping me off and I don't like it and I I don't know if you people are allowing this happening to your customers all I can say is you guys need to stop doing that cuz that's not right the ripping people off by doing extra services without asking
Usually overall satisfied with the experience at this location.
I have been going to this location for years and they have always been very good to me.
I noticed the tech changing my oil took a few 10min breaks to chat with tech working on another car or flirt with front desk girl after each step in process. It was frustrating to know my car could have been finished sooner.
Excellent customer service, great follw up, they let me know exactly when my service due, Dakota did a great job explaining everything
Keith always makes sure things go perfect
Manager gaslit me and told me that the reason my car was stalling right after the oil change and appointment was not their fault. Turns out they were wrong and the mechanic messed up big time, and they refused to accept responsibility or apologize.
Very friendly and helpful .great price definitely return in the future
Great customer service, very clear and to the point
They were friendly and did a good job
The associates were very friendly and professional, explaining in detail what was needed.
Pricing was great, tires where there when I got there. Went beyond what I expected
Have your people stop trying to rip customers off. Also when someone tells you they can't afford your outrageous prices and recommendations, do not send the financing info like they are poor. They can't afford them because they are outrageous not because they are broke!
This location was extremely clean, the people behind the counter (Kieth) was knowledgeable, friendly and courteous the entire time. They even offered me a lift home while I waited for my vehicle to be serviced. I declined as I live in Buckeye which is about 50 miles away. The tech that serviced my care did an awesome job. The whole experience was great. Thank you for your care with my vehicle.
As with my past experiences, the Midas team on Broadway Road in Tempe Arizona was top notch! Mr. Keith Kramer, General Manager leads an expert team of professionals where the customer and vehicle care is consistently thorough and always complemented with a personal touch.
The sales associate handling my service that they did a wonderful job also the service tech Travis did a wonderful job as well they were always very respectful clean and did a great job servicing their vehicle and we are satisfied with both of their help look forward to Future upkeep
I didn’t feel like like they were embellishing about what my car needed done.
Because I am treated with kindness and respect by the staff
The Midas team on Broadway Road in Tempe, Arizona is a top notch professional automotive company. Mr. Keith Kramer, General Manager has always met the expectations that I support regarding vehicle maintenance, repair and care. Regardless of the challenge(es) with my vehicle, the Midas team is on-top-of-it from the moment the vehicle arrives for care. I would not hesitate to recommend the Midas team on Broadway Road in Tempe, Arizona, under the supervision of General Manager Keith Kramer. Every visit to the Broadway Road store is greeted and exited with satisfaction and a sense of 'family-atmosphere' from every team member. Thank you Midas and Keith.
The team at Midas was awesome. They communicated with me throughout the process. The Manager, Keith, was incredible. We were traveling and able to get in and out and not loose any time on our vacation.
Brought my older Wrangler in for an oil change and was amazed at the thoroughness of the inspection and how well they treated me and my jeep. Explained the inspection and the recommendations. The cost to value was far exceeded. This place is great and would recommend
The time they quoted me was on point they were very communicative when explaining the problems they found
Once again, the team of Midas in Tempe, Arizona led by Mr. Keith Kramer, General Manager was over-the-top with professionalism and the personal-customer-care one expects with such a reputable, automotive company. My vehicle required a special-order part (that was discontinued due to the age of the Camaro). Mr. Kramer located the part, which is an expensive item, and within a short time, his team completed the install. Very satisfied customer, again and again. Highly recommend Mr. Keith Kramer, General Manager with Midas in Tempe, Arizona. Many thanks ! NadineCC
Been going here for years. Told me what services I needed and which could wait. Pricing was fair, honest and was done in my best interest.
trustworthy and dependable Keith is King Midas
Nick and the team are professional, knowledgeable and always go above and beyond to take care of my cars needs! They own several stores in the valley and have the nicest, cleanest stores in the Midas organization.
Great job everyone, keep up ur hard work
I had no problems and I was given written information about my car afterwards.
Hello my name is Austin Banks, and i started a Turo car rental business about a year ago. As far as going to other Auto Repair shops they always charge around 100$ for a diagnosis and 70$ for an oil change they you can get at Midas for free. They will do a four point inspection on all your vehicles or perhaps your daily driver of things you might not be aware of to plan ahead. They also offer financing.
i have been doing business with this location for over 20 years. They are very responsive and understand of my situation. they do everything they can to get my vehicle repaired and back to me. they go above and beyond to take care of me and my vehicle within a timely manner. you may not be the cheapest in town, but i don't have to wait for days to get my vehicle even looked at. the manager and staff deserve my thanks and yours.
Mr. Keith Kramer, Manager of Midas Tempe and his team were amazingly problem-solving. The genuine care for my vehicle, personal touch and professionalism is what I have come to expect from such a reputable automotive organization. My family and I have been loyal Midas customers for decades, and will continue to rely on the Midas 'touch' team for their customer care. Thank you! NCC
It was very good, I got there when they open and I wanted to avoid the busyness. I’m a full time driver so I need my vehicle done asap. Thanks to the manager for always being awesome
They have been taking care of my cars for over 30 years!!!!!!!
good service at a competitive price. Manager maintains contact via email/text to remind me of needed service.
Kevin and the crew at Tempe Midas are five star. They care about the community. The store held a CAT etching a few months ago too. Midas charged a fair price for oil change instead of gouging price that dealer told me. I support local businesses and Midas supports local community. Store is always clean and inviting. Making the appointment was a snap. I was in and out and ready to start my weekend.
Excellent customer service, friendly staff. Very clean and neat waiting room, also good a/c which is important in AZ. Technician did an excellent job, left my vehicle very neat. Thank you, I'll be back!
The manager is amazing and good person. Help me with my questions and concerns. Also took care of my brake pads, roter. Last time was a year ago.
Keith was great explaining what would hurt me vrs what could be don’t now and what needed to be done later
Keith and crew were awsome
I have been coming to the same Midas location for 6 years now since I started college, love this location and the people there!
I brought the car in at 7:30 a.m., and appeared to be first in line. I went to a nearby coffee shop, and had to wait until 9:00 to get a call as to whether it was ready or would require another couple hours. My recommendation: once it is found that additional service will be required (in my case: brakes), call then to tell me it will take a couple more hours. Don't wait for the full inspection to be complete before making the call. That way I'll know if I'm sticking around or going home.
Everyone is always super nice there.
Honest and courteous sevice
I was able to schedule an appointment 48 hours in advance by calling and got the exact day and time I wanted. When dropping off the vehicle, the manager Keith (I think that was his name) was very detailed in how the inspection of my brakes would be. When the estimate was sent over it was very detailed with pictures and pricing. Calling back to confirm what I wanted done was easy and quick. The whole job including new front and back brakes, oil change, alignment, filter changes etc was done in 4 hours! Check out process was quick as well!
I went there since my AC had turned off and wasn’t blowing air, they did diagnostics with a computer and when nothing showed up on their computer they told me to go to the dealership to get it checked. I went to another mechanic who fixed it within an hour after actually looking through my car and finding the issue.
They were really friendly
The staff were very friendly and communicates throughly. They explained and showed why I needed the work done. The price drove it home because it was very reasonable and affordable.
Great service and friendly people with great prices..will visit for next services needed.
Very professional service team. Thanks
Knowledgeable staff. Took exceptional care of my historic vehicle.
I was not told that they would uber me back and forth at no cost. So, I incurred the cost of the Uber. Bad customer service on their part. Offer it to some of your customers but not all of your customers. You just cannot win with auto repair shops.
Keith and his crew are always trustworthy and dependable. I am and always will be, a loyal customer
Let me sum this up as short as i can, I've only been here once and I definitely will be back. I usually take my car to the overpriced dealerships but here they actually give you a fair price to work with.
fast, friendly,good price,great service,and happy with the outcome of the job done to my truck.
As usual I am always pleased with my experience with the staff and service I get with everything
Customer service was excellent
Keith is a great manager.
Oil change. On time?efficient?done right!
"I had my daughter who is going to college there take her car for an oil change on 1/31/2022. They ended up coming up with $3,500 worth of work. I declined and told them just to do the oil change. Took the care somewhere else where they didn't find any "
"As always, a job well done! And Keith Kramer is always a pleasure to work with. :) "
"Ok this is well overdue, but I must say this place is a*****, if I could give a 10 star review I would. They all helped me, in every way possible. My car was a wreck, we won't go into details about that but they fixed everything, my car runs great, all I c"
Gabby did a Awesome job highly recommended best in Arizona
These guys were pros. Keith was super polite and got my car back on the road extremely quickly without having an appointment. I'll be back here again soon.
"This is the 1st Midas I've been to that take a picture of problems and will text, talk and walk you through the process. I know my way around a car for the most part but this definitely helps with those who need a visual of what is actually going on under"
I have returned to Midas so they can fix their mistakes that took place on my first visit but instead they left my vehicle in horrible condition. Since I left this place I've been having non stop transmission fluid leaks from my Transmission Oil Pan and Co
"Manager wouldn?t wear a mask indoors. No one outside wore a mask. Even when inside my car. Overall I didn?t trust them. If their ego is so big that they won?t put on a mask, who knows what scams they?re trying to pull. Clearly they only have their own inte"
"First, I was about to get 2 new tires, new brakes, and an oil change. So I was expecting to be there awhile. But they did not call me after the oil change so after an hour I walked back. The man inside was not wearing a mask. Apparently he was the manager."
"I would not recommend this store. I scheduled an appointment for an oil change and a tire patch. I was told I needed two tires, one due to a nail in the side of the tire, and the second due to it was worn out. I was not shown either tire to show the dam"
Quick service, nice pleasant assistance.
"I have used the Midas shop in Tempe, Az. for about ten years now and have been very satisfied with the service and all of the staff in the facility. Keith, the manager has been very helpful and prompt on all of my requests for service and preventative main"
My name is Alejandro montano and [email protected] is my email account. Please hold information so I can contact proper authority. Someone is possibly using my information in anyway.
I had my oil changed and the next day I woke up and it had leaked in my driveway. It's a new car. A bit disappointed. Plus one of the front desk gentleman was NOT wearing a mask. A bit disrespectful.
"One of if not the best automotive experiences we have had with auto repair. They were explanatory on all that needed to be done. My wife was treated great as well, and thats a biggie for me. Ask for Keith, the manager."
this is now my daughter's car and it was her first time scheduling and taking her vehicle for maintenance. they treated her amazing and friendly.
"Recommended to me by an employee of O'Reilly Auto Parts, I began having my cars serviced at this location 4 years ago. I have been so impressed with their reasonable prices, outstanding work and, above-all, the way they interface with each customer. I "
"Recommended to me by an employee of O'Reilly Auto Parts, I began having my cars serviced at this location 4 years ago. I have been so impressed with their reasonable prices, outstanding work and, above-all, the way they interface with each customer. I "
Really great will return to them they did the oil change and recommend great services for my vehicle
Everything was great! 10/10
"I?ve been coming to this location for years and with good reason. Although I?ve moved a little far from this site - it is worth the drive. The Midas Tempe Team is friendly, knowledgeable, consultative, and they provide prompt service. They never try to ove"
I been going to Midas now at this location for 14 yrs what does that tell ya!!!
"As always, Midas does a totally awesome job. Keith and Nate go above and beyond!"
I have gone to this Midas in Tempe for at least four years now. They have treated me like family in a lot of ways. I am thankful to have worked with them. They are always up front with pricing and generous with their promotions. I always get my oil changed
Easy to make an appointment. Deliver finished product when expected. Feel confident in the work they do. Personable people to deal with. Good experience.
I get great service from this location. It's close to home. They are honest and very helpful.
"I went in for brakes and serpentine belt service. I was told the brake service which included all new brake pads would be $189. After leaving my truck during my lunch, I received a call an hour later telling me that my front brakes were missing hardware th"
Been a long time customer and the guys have been awesome at Midas. They are honest and never recommend work that isn't needed. This time, they didn't give me a window sticker so I know when my next change is due. I also noticed that my hubcaps were covered in grease when I got my car. I was disappointed as I recommend these guys all the time. Maybe just an off day for the guys.
Great service, very nice people.
My daughter's car blew a tire luckily near the shop. They got her in right away and put new tires on for her. Very fast and efficient!
I love this Midas it's very professional and fast and good
They did great service and also gave me discounts.
"The guys here are always very nice. They have treated me well since I first came here in 2012. I've never had any issues and they always do great work. It's always a little pricey, but I choose paying a little more for the service I receive than to go else"
This is my go to place when I need work done to my car. They are honest and friendly. I would highly recommend them.
Very good service as always.
Recently I read about oil change scam in Toronto and then I remember something similar in MIDAS in 1050 E Broadway Tempe Az. I changed my Mitsubishi Outlander 2011 oil in this shop in 11/24/2018. They didn't ask me about the oil type I want to use for the
Great friendly, timely service. Oil change on two cars back to back. The tire rotation included is a plus.
super nice guys save me alot of money every time have been using them for years
I?ve been coming here over a decade. This time I needed motor mounts and wow does my corolla sound much better and drive much better. I can?t believe the difference. Keith always takes care of us!
I have gained greater confidence and trust over the years with this location and the service provided by Mike and Keith. They treat me well and are helpful and understanding in the maintenance of our vehicles. They are friendly and go above and beyond ex
I had my vehicle serviced for a routine oil change. The engine oil cap was not fastened in the engine. My engine was covered with oil and odor is strong. I won't be going back.
Very professional and helpful staff members.
I love this Midas. Mike and Keith are always so helpful and kind. They always help me out. We've been going here for 3 almost 4 years and they have been nothing but helpful. They always get my cars running great! They are THE BEST.
I always get great service here and appreciate the attention to detail by the techs.
"Midas is the best place ever for car maintenance! Dani was exceptional in overseeing everything, and I would recommend Midas to anyone. :) "
"The crew was very friendly and answered questions transparently, especially Nate. Overall it was a great visit and they were very helpful. Will definitely be coming back here!"
good experience..................
"I absolutely love taking my vehicle to Midas. In my opinion they are the very best in caring for my vehicles maintenance and safety. The entire staff from appointment setting to completion was knowledgeable, friendly and courteous. The time it took for ser"
I had done alignment done. I liked the service and price.
Great service, very fair price
I had never been to Midas. Mike and everyone were great. I will definitely be going here again.
Everyone is friendly and knowledgeable i never feel pressured to purchase more then planned. They explain everything and are pretty fast. My favorite location ever Mike Keith and the team
"Went for oil change. Noticed a lot of other things being done on my car. Was told that I needed an alignment. Told them ?not at this time.? Afterward, my car was pulling to the left and I heard a not-good sound coming from my axle. Taking my car somewhere "
Everyone was very nice from start to finish. Informative on all. Very honest and straight forward! I would say my new home for my car. Thank you ALL staff at Midas on Broadway and Rural! You guys rock ??????
I took a chance and just stopped by without making an appt but they changed my oil anyway.
The team at Broadway & Rural always treat me like family! Super competitive prices and amazing customer service. Highly recommend this Midas location!
"So today i needed to get breaks for my car asap and called around to multiple places and these guys by far were the best over the phone. They were very inviting, didnt rush me off the phone and very efficient when i asked for a quote. When i got there they"
My experience at the Midas on Broadway in Tempe was stellar! Highly recommend this location for all your car needs. Everyone is so friendly and helpful! Probably the most pleasant car care experience I?ve ever had!!!
"I love my Midas! Keith and Mike are the best. There are always familiar faces working, which means they treat their employees well. I?ve been bringing my cars here for over a decade, and won?t go anywhere else. They are straightforward and honest. They?ve"
I?ve only come to the store twice. The first time they were so good I had to return. They are thorough in explaining things and they are always nice! Mike and Keith and the rest of the team are great!
"My husband and I bring both of our cars here for oil changes, new tires, and new radiator! They never push to sell you anything and are always friendly and out going. It's sometimes hard to find a mechanic you can trust, and this place I always can."
"I always take my car here to get the oil changed. The manager, Mike, is very friendly and wants to make sure you're happy with the service. There was one day a couple of us were waiting longer than expected for our oil changes so he gave us all free oil ch"
"Had an oil change on the 12th, and was told 2 tires had SEVERE dry rot and needed to be changed immediately. Had the tires checked at my Firestone dealer and was told they were FINE. Just slight dry rot and were good for another 2 oil changes at least. "
Always satisfies when I go to midas...everyone is Great!!
"Yes I would recommend any one I know because the business is trust, and I trust Midas"
"Great customer service. But I feel like my car still isn?t driving as it should, took it in for an oil change had to get my breaks done as well which was fine but I can say I never had an issue with my steering wheel vibrating down the highway before comin"
First time using Midas after a friend told me their customer service was the best... they weren't wrong. Got a great deal on Groupon... went to their location... and was treated like a best friend. Highly recommend going to these guys. Thanks Midas!
Everytime I've come here everyone has a smile on their face and a awesome upbeat attitude. Super helpful and flexible even though my schedule is crazy! Just know none of you are short of appreciated when it comes to anything you help me with :)
Mechanics were knowledgeable. Offered suggestions with reasonable prices. Will do busy with Midas again.
These guys are always honest and do a great job! They are friendly and curtious.
customer friendly // honest
"Keith and Mike are outstanding every time. Honest, affordable and they go the extra mile to make sure things are done correctly. As a woman, I never leave feeling like I was oversold or urged to do anything that wasn't truly necessary. Highly recommend!"
"I never take my car anywhere else. From oil changes or battery replacement to minor repairs, I always receive excellent service at a fair price and feel safe that I?m not being taken advantage of. I actually drive more than 20 miles to go to this particula"
The staff was great and found some additional issues with the vehicle. This turned into a bigger issue than expected. Staff was very helpful and provided recommendations for the maintenance issues that were found. Great group of people.
This was a return because they NEVER changed my oil or filter the first time yet charged me . They also did NOT check any fluids. They did NOTHING they got paid for. This place is a scam!!!
Awesome place too go and I do recommend people to go here... love everyone there...Good honest people.
Mike and Keith are my go to guys from day one. I will not take my car to anybody but those guys. They are the best in the business and they know my car inside and out. They are guys who will do right by you every time. T
"Went in for an oil change.. 13,000 miles. They changed the oil. Hopefully a full synthetic replacement.. Been going there for 5 years.. If they ***** up .. I am gone.. "
Fast diagnoses and we'll taken care.
Keith and his team provide great and fast service! I would recommend them to anyone. :)
I always receive excellent and professional service from everyone. From the office all the way through the shop employees. Great work!!!!!!!!!!!!Bob Reynolds
Keith & Mike rule!! Staff and service are the best in Tempe..Trustworthy and professional always....Bartending Academy Steve
"Great customer service, fair prices and honest opinions on what is needed to repair your vehicle. I spoke to several people while waiting for my truck to be repaired and they all had great things to say about this location and their work. I am a new cust"
"I have been a customer for many years and will continue for many more. You can trust they will take care of your vehicle and explain what needs to be repaired, replaced or remedied (and what you don?need yet). Keith & Mike are a true asset! "
I BEEN GOING TO THIS LOCATION FOR YEARS AWESOME STAFF.. KEITH AND MIKE ARE AWESOME AND BECAUSE OF THEM I'LL ALWAYS BE BACK.
"Keith and Mike are the only people I will allow to work on my car. They have never steered me wrong, and they never sold me a part that I didn't need. The whole staff is great. I have been going to them since November 2016"
Quick and easy! They always do a great job at Midas! 10/10
Didn't check fluids. Told me brakes were at 50% and 2 weeks later they are grinding. Don't believe my tires were rotated either.
"Did a great job, and fast. Even replaced a chrome lug nut for free."
"I found the service to be outstanding. The rep explained what additional work needed to be done, included the price and took me out to the shop to show me the issue. I've found that this location always acts in a professional manner. I'll continue to us"
"Customer service is awesome, and so are Keith Kramer and Mike Duda. :)"
"Best service ever Midas Mike was so helpful, professional, and honest thanks Mike and the Midas team"
I?ve been taking my cars to Keith and Mike for a decade. They are the best. Efficient timely and good pricing. When we buy a new car and the new car salesman tries to upsell on all the different warranties I just say nope we go to Midas
Everyone at this location Rocks period..
Personnel makes all the difference ??
"As always, the service is spectacular, and everyone is absolutely wonderful! Keith and Mike (and Stephanie, too) are always awesome. :) "
I went to get my oil changed and also had a check engine light on. Got the oil done and found out I need a Cadillac converter soon. The best news was knowing the converter could wait and that gives me time to save up and go back to Mike and Keith to have
I've been bringing my cars here for over 25 years. The staff is always welcoming and attentive. The service is always great.
Honest, thorough, and efficient! Great customer service and communication.
I would recommend this Midas store to anyone! Keith is absolutely the best as is the entire staff. Their work is outstanding.
"Almost anybody can do an oil change, it's the caliber of the staff at Midas, that makes all the difference there are many repair shops to choose from. the friendly professional staff at Midas Inspire confidence .! They're all repairs will be done right, an"
"Came to have them check out a noise my car was making. They took it for a spin, lifted it up and 20 minutes later the problem was found. Loose lug nuts. Took it it a different shop the week before, they had my jacked up for about 2 hours and couldn't find "
I am always satisfied with the service. Everyone is very kind and informative. Never a long waiting period to get service. Can't think of any complaint of any kind. Always recommend to my friends and co-workers.
Lug nuts grossly over torqued. Won't be bringing my vehicle back.
EVERYONE IS GREAT AT THIS MIDAS.
Most of the men that work here have the same skill level to that of a senor in high school auto shop class. Take your car here if you want bad service and feel like you want to be taken advantage of.
Keith and John do everything they can to make their customers educated and comfortable. They always take care of us as well.
After calling around for 3 hours for the most affordable brake service and deal I decided to go with Midas. I called the store twice and insisted my boyfriend also call to ensure the too good to be true offer was legit. We both agreed that $189 with taxes
"I've been to many places to get my vehicle maintained and repaired but none had the customer service like Midas does. From the moment I walked through the door I felt like I was their priority, I didn't have to ask for help they greeted me the moment I ste"
"I have limited time each day to get my van diagnosed. I knew my brakes were grinding badly, and had already heard great feedback about this shop from the DMV. I was able to get my van checked within five minutes of my arrival. Thanks to Robert, who took th"
I had previously wrote in about my car and how I felt this shop took me for a ride or did not look fully into the issue in my car. It is easy to write a bad review but I took it back to them and they spent time on it and found the problem which was wiring
"I recently moved to Arizona from Ohio, and a week upon moving there I started having issues with my car. I always went to Midas back in Ohio. I found one close to my work in Tempe. I went in on 8/8/16 when I was having brake problems. I was told it was my "
perfect for everything, good service.
Very quick and responsive
Great service. Friendly and professional !
Excellent service by the team at Midas in Tempe on Broadway, especially Keith. Very helpful, friendly, patient, and informative.
"I went for an oil change and came back with a broken handle. I went back to let the manager Keith Kramer what his employee did and he deny everything. He was very rude and disrespectful, they don't know what good customer service means. He just told us the"
"After receiving the service in my visit to this location, I just decided to make it ""My New Midas"" service place. The people were cheerful, polite, and hospitable. Best of all, they do a good job with my car. Thanks guys!"
"the customer service here is great! I have almost 300,000 miles on my Honda .Keith and guys always have spot on repairs.They always get things done quickly and work around my busy schedule . THANKS!!!!!!"
Thank you Matt and all staff at Midas for helping us with our urgent rv tire situation. The tread came off on freeway and we had an urgent situation. Matt was wonderful and helped us out by changing out our tire and repairing our wheel well. He didn't even
"These guys alway take great care of all my cars....they keep me from any road side break downs by always inspecting my vehicle...they alway have great prices and special. Thanks Keith,Richard and crew"