Was able to call and get an appointment the next day at a time that worked around my schedule. Wasn't pressured to get things fixed that could wait till next time. Price was reasonable for what needed to be done.
The muffler was too expensive. I asked my mechanic the next day and he said $450 for a muffler is very pricey. I was very satisfied with the rest of my experience. The 2 men working at the front desk were great. They were honest and did the job I asked them to do
Great communication and service.
Dontthinkmidaswillpostthis
Complete the work that was ordered If there are questions for customer , call on the phone Don’t prepare the customer for a quotation by saying “you’d better be sitting for this “Don’t use personal crisis as a reason to justify doing less than what was asked for by the customer while still overbilling the time for the incomplete work .
Amar and his crew are total pros. I drive out of my way to this shop because I trust this crew 100% to do great work, save money where possible, give me solid advice based on years of experience3, and do it right. Highly recommended.
Friendly staff, quick service, good price
Easy to schedule the appointment with minimal waiting time
I booked the appointment online and the site was easy to use. It allowed comments, which was perfect as I had questions. I also indicated I was available if there was an earlier time than indicated. Literally within less than one minute after I submitted, I had a call from an associate. I was able to drop the car off right away. From there, the associate - Bab? - was great. He gave me timelines for when I would hear back, then provided updates and again, let me know how long the servicing would take. Once completed, they gave me an overall picture of what was done and why. I returned this morning to have the tires torqued (as instructed) and again, the service was excellent. Quick, friendly and professional.
You are honest for money.
Very good location...easy to get in and out of! Very efficient and fast service. Amar and his team are super nice and friendly! Always go above and beyond to help out customers. I can always get in and out within an hour for oil change. Nice people and great service!
Bav was excellent! Very friendly and contacted me to advise of additional costs before completing. The cost was very reasonable and provided me with a great referral to have the crack in my windshield fixed. Will definitely go back to this location.
Amar .. Very Honest , professional, trustworthy
Everyone at this Midas location was wonderful. They thoroughly explained the work that was being done on my vehicle and how the parts work when driving. They stayed later than closing and got all the parts I needed rushed to their location so that I would be able to take my car home with me the same evening. I will definitely be coming back to this location as long as I live in the Vancouver area. Thank you so much for your awesome customer service!
I have been going to this Midas since my former mechanic retired and I will not go anywhere else. I appreciate the honesty and explanation of what my vehicles require. I also appreciate the record keeping and advice when certain maintenance are due to be addressed. Everyone I have dealt with is highly professional and helpful.
There is a value to having high confidence that the people servicing your vehicle are professionals in their own right
Friendly and knowledgeable staff
Amor and his staff are professional and friendly. He always takes care of my concerns and lets me know if I need upcoming work on the car.
Excellent service, communication, and location. Bav and Amar went above and beyond as far as customer service goes, for both me and my daughter. So pleased to have a mechanic in the neighbourhood that we can trust and rely on. Price was competitive, if not better than most, but service was remarkable.
The manager and team are always honest, explain what will be done and why. Quick service and can be relied on for the future.
The service manager has always looked fully explained what needed to be done. Very trust worthy. I will always use Midas at this location. I have my son using the location as well. Very very happy with the service.
The service was professional and they helped with all issues
The price is bit higher than other garages
Amar and Bav and the team there are so honest, helpful and professional. I feel safe and confident every time I take my car in. I know they will be honest, kind, and treat me as a valued customer.
They recognize us, it is a good long relationship.
Friendly, and quick service
"I will not take my car there ever again. In April of 2021, I took it in for a suspension job. I was quoted the said amount, but then they called me to tell me that THEY made a mistake on the quote. It will now cost me an extra 200 dollars. Not my fault, bu"
"Yes, I'm very satisfied with service.Very friendly staff."
Honest, friendly and fast.
I got a Valvoline full synthetic extended protection oil change with an upgraded oil filter at a great price. The guys were very professional and courteous and worked hard to get my vehicle back to me as soon as possible while I waited. I was not upsold pr
I have been going there foe a couple years now those guys are great, they always helped me out.
Bav and the staff at Midas were great! Honest, reliable and great communication/customer service skills.
Great service well explained
I always come back to the Burnaby, Hastings st. location because the I feel the owner cares. Cool dude, I appreciate his communicative process and helps me out when he can.
I went in to Midas to get an oil change and the service which I have received was very good. They did the service very quickly and the owner was very courteous. Thank you
"Battery was very weak, so it was often off during a month. I couldn't nothing that day. Because the battery was off. But you help this problem. I appreciate your time. I will go next time."
I was able to get a wheel alignment appointment very quickly. Other places couldn't guarantee amount of time it would take but Midas said it would take about an hour and that is about how much time it took.
Excellent work timely done & great customer service.
Great service. Great attitude. Very polite. Very fair price
A* customer service.Friendly and effective
"It?s very rare that you get the sense that nobody is trying to overcharge you for the work done on your car, but this was the case. I had misremembered when I had my brakes done last and I assumed I would need everything replaced. Midas called and assured "
"I had an issue with my vehicle. I phoned first thing in the morning and my vehicle was taken care of by 10:30am. They diagnosed the problem, ordered the part and checked all of my fluids as well. I feel so confident with all the employees at this locatio"
I am very impressed with the service I received. They got me in quickly.
"The staff member who helped me, was knowledgeable and friendly."
very good service fast and professional on time when promised thanks to all the staff at midas
Amar was awesome to deal with and very informative. I would recommend this shop to anyone and I will be using it again!!
"This was my first visit to Midas and I was a bit apprehensive as I heard a lot of bad things. An hour later Manne texted me and explained the Detailed Service Report to me. What amazed me was that Midas went above and beyond to check the brakes, tire press"
Friendly & prompt service fixing my flat.
"My son referred me b/c they have treated him so well. Courteous, honest, and It would appear happy and that makes a world of difference. I was very impressed."
"My experience with this location was very satisfying. They called me to inform me that my tires were worn out and I needed new ones, which I was not aware of. I will be going back to this location for further work on my car."
The mechanics were knowledgeable and extremely efficient and friendly!Highly recommend
"Great, friendly, and efficient service."
I always come here for an oil change and am never pressured for any other service.The team is fabulous!
Very easy experience bringing my vehicle there for repairs. I recommend booking an appointment if it?s for planned maintenance.They are a very busy shop and still manage to take the walk-ins. I was one when I first found them. Tire leak and then exhaust re
"I have always been happy with the service that I received. Amar is friendly, knowledgeable and always takes the time to fully explain everything to me. Would definitely recommend this location! "
I just moved to this neighbourhood looking for honest reliable garage for vehicle maintenance. I am satisfied with friendly professional service rendered.Yes I will certainly recommend this Midas location.
"I recently got a flat when I (ahem) drove my car into a curb. I phoned the nearby Midas location and spoke with Ammer (sp?) who was very kind and helpful. He drove to where I was stranded with my two kids to assess the tire, determined that I needed to rep"
Service was very good and fast
"Great team and very patient , this crew is the most honest I?ve dealt with??"
Midas was able to accomodate an appointment on my day off squeezing it in their already busy schedule. Everything very good as usual.
Great customer serviceExplained all our optionsDefinitely will recommend
i was very pleased with the service at midas all the stafe was very professional and made you fell at home they did every thing posable to help you to get on your way. thank you midas at burnaby hastings
"We?ve had Aamer as our cars Dr for a few years now, ALWAYS excellence in his service ALWAYS prompt ALWAYS gives you the best product and price ...those of us who drive NEED to bring our buggies here, you just won?t get better EVERYTHING...ALWAYS!Y?all Roc"
"Great service, fast and polite, breaks run well. "
"The team at Midas is great, they are informative and friendly. They treat me very well and I know I'll get honest efficient service here. I love my car and they make sure it's always running well and safely."
at this store they have a crew who will listen to you and work with you.they will never try to pressure you in a job that is not needed. I saw Manne there he is very knowledgeable with cars and very polite and a friendly guy .on time . friendly and profess
thanks for the great work. Excellent service 5 stars is not enough!
i went for oil change for my 2007 dodge ram and get excellent service. He inspected every thing in my truck. And the cost was very reasonable. I really recommend this place.
"Always great, straight to the point, no pressure service from Amar & his crew of professional technicians. "
I am always happy with my service here! The staff is very friendly and helpful- I have never been disappointed with their work.
Thank you for the fast appointment to change our tires and accomidate the oil change when alert came up!
"Great guys, who do a good job explaining exactly what needs to be done. I recommend them."
Amar and his team are a great group of mechanics. They go above and beyond to help out any customer. Always friendly and willing to go the extra mile plus give a good discount to anyone that needs it! Great service and staff! Will always go there!
"I took my fathers car in for an oil change..The shop owner remember my Dad and was very friendly, helpful and the job his staff did was very thorough. I? m very happy w the service and definitely will return as well as recommend his shop! "
"Good service, feel very welcome when entering the building. Very clean shop. Amar is very knowledgeable and helpful. "
"Great customer service.Honest, reliable work."
Amir at Midas has always been very helpful whenever my vehicles have had problems and service is very professional and prompt. I would recommend them to any one.
first the technician tries to start my diesel without waiting for the glowplugs and then the retards overfill by about 2 quarts ... never going there again.
These guys really are great. They diagnosed my issue and fixed it fast. THE ONLY PLACE I TAKE MY CAR......
"Friendly prompt efficient service . Always a job well done and a place I can trust , I leave feeling I got great honest value every time."
Very good customer service . Fixed my problem in record time. Friendly service!
"Very happy with the excellent customer service, and work done on my Toyota Yaris last Saturday. Did not try to upsell, me. Gave a detailed explanation on what needed to be done. I was out in an hour. Thank you. I will certainly return in the near future a"
"Extremely reliable, honest, quality service with no upselling... rare qualities in this business! Amer took the time to evaluate my options with me and was very responsive in follow up and follow through in getting my car back into top form."
"Jan.15th/2020 snow storm, can't get far with the road conditions, battery almost dead, as well. Called Amar at Midas, just down the road, praying they were open and sure enough! He had the battery I needed and a new terminal, come on in, he says. I get "
..... happy to have found Amar and his team. Our Impala always looks forward to going to the ?spa? for regular oil changes or other needs.
This location went above and beyond in helping us with our truck. Thanks Midas!
"Amar and the crew at the Hastings Midas are top notch. They always are honest about what needs to be done to my car, and always do their best work so that when I am back on the road, it's with confidence."
"I went over to remove Out nail from my Car Tire , they were honest , trustworthy. They have done great job on my car . For same service & job I went to Mr.Lub first , they charge 3 times more than this place with wrong information /advice . These people kn"
great service - under cost estimate and on time.
Great customer service. I will definitely go back to this location
I've been coming here for a couple of years now and have always felt that my car was taken really good care of...Amar has really helped me in the past and you get a good price with good excelllent staff. I will keep coming back.
Felt comfortable with explanation of problem and estimate of repair cost.
"Great service, great staff and very knowledgeable and also fair priced ?????"
Yes I would recommend your location to other the service was great
I had A-1 service from both the manager and the assistant manager/technician. I will highly recommend this Midas location to my friends.
They actually told me they would call me back to tell me what my brakes needed. When I went to Mr. Lube they didn't even touch my tire and told me everything I needed.
A few months back I got a nail in my tire that was leaking really bad. Had to add air every few km. It was a late Friday afternoon just before they were closing. Pulled in and despite them ready to leave for the day they did the repairs for me and for a re
Amar tells you what is recommended without any sales pressure. Does not suggest things need fixing if they are still ok.
"Mechanics are friendly, trustworthy, reliable, and overall make me feel comfortable like family ?? "
Fixed my tire properly and quickly...and the price was right!
My car was repaired quicker than I expected and the charge was very fair.
Amar provided excellent service. Was able to diagnose and repair transmission trouble in a very short time frame. Thanks again!
"Team at Midas Burnaby were so accommodating with my appointment time. Service was quick, honest and my car was running like a dream after. Addressed all my concerns. "
Great service. Polite and respectful staff. Would go back in a heartbeat.
"Was looking for a place on google with good reviews to get an oil change, came across this place.They kept me in-the-know while I waited for my service to be done. They didn't try to upsell me on anything and were very transparent on that, which I appreci"
"This location was able to find all the car issues that the Langley location failed to find and anded up wasting my time and money. They fixed everything quickly, proffesonaly and with great customer service experience. Will definitely recommend them!!!Than"
I have been very happy with my last few visits here. Very friendly and knowledgeable staff who take the time to explain everything to you. I would definitely recommend this shop!
"Before I brought my car in for an oil change, they made sure they had the right air filters for my car in case they needed changing, rather than waiting for the appointment to see if they needed to order any in, which would have meant I had to wait around "
In and out in a timely manner Very professional Thank you very much
"I didn't have to wait long for my tire to be seen to, staff was courteous and efficient. "
"I came to Midas to get my car serviced and to diagnose an issue with my vehicle. Amar and his team were more than helpful, kind, and accommodating to what I needed. I would recommend this hasting Midas location to any of my friends and family. Keep up the "
They were great to deal with when I was in the shop. I was there for a burnt out headlight.However after playing fun at another company for not doing a good job at changing headlights... They did a **** job too and my whole headlight fell out less than a w
Did a great job. Great customer service!
Excellent guys are all so nice
I was stuck at Midas for two and a half hours last Saturday because they ordered the wrong filter .A huge waste of my day off.
Happy with the quick and efficent service I got
Excellent service!!Happy with price and staff!
I will never be returning to this Midas. I want my money back for the absolutely horrid job they did on my brakes. I had them redone last April. I spent almost $400 on new pads and rotor resurfacing. And yet they had the nerve to tell me it was my fault th
Received a fair price for winter tires and quick installation.
Highly recommend this location. Fast and courteous service. I?ll be coming here for all my car service needs.
"If you own a Dodge Eco-Diesel currently under warranty or past the warranty period and have a warning message which says ""Service DEF System / Vehicle Will Not Restart in 250 KM's"" take it to Amar, Todd and Ricky. The guys will likely save you 2 months of"
Everyone was cordial as ****... goods communication..Informative.....Work done in timely manner..Professional....
" Always a pleasure to visit my local Midas! Amar and Todd take good care of my truck, and are helpful pointing out repairs that need immediate attention, and matters that should be looked at going forward. I started at a GM dealer for service, but since I"
"Happy customer here. I recomend this friendly Midas shop sincerely, timely and professional service. My car never purred better. "
Staff was very knowledgable . Excellent service . Great recommendation on the tires that I have on my car . I would not hesitate to refer someone else .
Brought my flat tire to Midas Hastings in Burnaby to get fixxed. They took me in right away and even checked my brakes because I was concerned. They were honest and told me it was still good. As a female it was nice to go into a shop and not feel like t
Very prompt and very friendly and helpfulI would definitely recommend them and we will go back to them for sure.
"They took me in with no appointment towards the end of the day for a tire rotation. Did the work, no upsell, good customer service. "
The staff was very helpful and friendly and dealt with my flat tire quickly so I was on my way again within 30 minutes
They were charging me so much and the guy had such an attitude. They didnt ask me if I wanted them to take move the car to their shop just across the street and then told me usually they charge for it but he did not but when I did not fix the car through t
So we went in to get a routine oil change and a man named Todd decided to do a diagnostics checks we were supposed to go on a long journey that same day so we said yes. Todd said our back rear tire brake was out of alignment. Whatever that means. Anyways
Always had great service from this location.
I have been taking my car to Midas for a few years now and I always get great service ??
Excellent service plus done quickly...
"The Midas is located right next to another ? well known oil change franchise,? however unlike the other, Midas changes your oil and your diagnosis for anything that needs repairing on your car is printed in your receipt. No pressure selling and stress!!! T"
I went to fix my car last year and the service was bad. The charged me about $1100 for ?this and that? and they asked me to come back a few weeks after to make sure everything was good. When I went back they told me that I needed to fix something else. Som
"Amar and the crew at the Hastings St. Midas in Burnaby are awesome. Very friendly and helpful. Amar gave me a worst case scenario quote on brakes, and then consulted with me by phone along the way to update and OK any changes. They also pinpointed a major "
"went in with no appointment they took me in write away serviced my car in a timely fashion , explained to me what needed to be done today and what can wait for the next visit . great experience , Tony and his team are very good will be back. "
This branch is on the dot with appointments. I arrived on the appointed time and they were ready. Explains the service thoroughly plus the costs. Branch is clean and presentable.
"my brakes were making a horrible noise when applying my brakes, went in to see tony the store manager he brought me out to my car and showed me what was needed to repair my brakes gave me a great price . my brakes have never felt better. thank you very mu"
great service with a smile.
great service with a smile.
Tony the manager is very professional and honest with his quotes. Flexible with appointment / pickup times. Will bring my car to Midas Burnaby for future car maintenance. Highly recommended.
"Tony and staff are very friendly and knowledgeable. I take my cars there for oil changes, maintenance, and when my cars are not running smoothly. What keeps me going back is the staff and workmanship. I appreciate that they explain to me what needs to b"
"I brought my car in because the rear window wasn't working. 7 hours later, they replaced my master power window switch. Two weeks after the brand new master switch was installed, the front driver window stopped working. I brought my car in again for them t"
" It was with extremely great luck that I just so happened to find a groupon for this Midas location to get an oil change. The owner, Tony, helped me and I was very impressed with his customer service. He was personable and friendly, and so were the other s"
