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New year new savings. Synthetic blend $24.99 plus disposal fee or full synthetic $20 off oil change.
New year new savings. Synthetic blend $24.99 plus disposal fee or full synthetic $20 off oil change.

55 Boston Post Road Westbrook, CT 06498



MIDAS WESTBROOK

5 of 5 stars

154 Reviews

55 Boston Post Road

Westbrook, CT 06498

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$100 BACK

WITH PAID INSTALLATION OF 4 SELECT TIRES

By mail when you use the Midas credit card. Subject to credit approval.

55 Boston Post Road Westbrook, CT 06498

FREE BATTERY TEST

Plus save $20 On NEW BATTERY PURCHASE

Paid installation required.

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55 Boston Post Road Westbrook, CT 06498

EVERY OIL CHANGE INCLUDES A MULTI-POINT CHECK

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55 Boston Post Road Westbrook, CT 06498

EXPERT BRAKE SERVICE

With a Limited Lifetime Guarantee on Brake Pads or Shoes. Most vehicles.

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55 Boston Post Road Westbrook, CT 06498

Midas westbrook is your one-stop shop for brakes, oil changes, tires and all your auto repair needs.

Midas stores are owned and operated by families in your community dedicated to providing high quality auto repair service at a fair price. And their work is backed by our famous Midas guarantee*. Whether you need an oil change or tires, factory recommended maintenance, or brake repair, your local Midas has you covered.

*See store for applicability and limited guarantee terms

Average Rating:

5 of 5 stars

154 reviews

Always a perfect customer experience

5.0 of 5 stars

Jacqui and her experienced crew are always on spot with their honesty, service and taking over the complete need. Always super friendly no matter what, they are always willing to work hand in hand with the customer, so all are completely satisfied. From a 20 year customer, they always meet or exceed customer expectations. Steadfast, to the point and consistent, Jacqui and her team is hard to beat. Happy 2022. J P Westbrook

- Joseph P.

Outstanding

5.0 of 5 stars

It's always a pleasure to come to Midas in Westbrook. No muss or fuss and excellent service!! Love the crew!!

- Sheila C.

Service

5.0 of 5 stars

Very nice job.

- Tony F.

recent work on our car

5.0 of 5 stars

Always good folks to help out with our cars..excellent ,good listener, and always clean and safe place thank you

- Gerald Z.

Professional and Courteous

5.0 of 5 stars

The staff was very courteous when I made an appointment prior to my visit. When I arrived staff was professional and courteous. They took my vehicle right in, gave me an estimated time for completion, kept me updated via text of process as well recommendation. End cost was same as estimated cost.

- April G.

Midas Review

5.0 of 5 stars

I have been going to Midas in Westbrook for years and have always received excellent support. Their prices are competitive and they let you know what your car needs, when it needs it, etc. They do not pressure you into getting service you do not need and provide options that work for you (i.e., do I need a repair today or can that wait until next time I come in for an oil change, etc.) Thanks Midas.

- George S.

very friendly and courteous staff.

5.0 of 5 stars

Had my emissions test done today at the Westbrook Midas. No appt. was necessary and I was done in less than 10 minutes. They even put air in my tires for me. Excellent customer service.

- Beverly A.

Unacceptable Mask Policy

3.0 of 5 stars

While my service was great as always, this store’s mask policy needs to be re-evaluated. While I’m am not against the mask policy itself, I am extremely aggravated that a person is not allowed to consume a beverage while inside the building. I work at the largest resort casino in the world and have been into other establishments since the onset of the COVID pandemic. I have never seen a policy such as this which prohibits a person from consuming a beverage. None of the other establishments that I’ve been into have a “No Beverage” policy. You can’t prevent a person from consuming a beverage in an establishment. Midas needs to re-evaluate their mask/no beverage policy. Just something to think about. Thank you.

- Lee H.

Outstanding

5.0 of 5 stars

They went t above and beyond to help me. Fantastic!!

- Sheila C.

Emissions

5.0 of 5 stars

Came in for testing. Immediate 1 2 3 in and out. Very friendly. Nice welcome. Good job!

- Richard C.

Great customer service

5.0 of 5 stars

Ive been going to this Midas for many years now and have always found the staff to be friendly and courteous and the work always completed in an efficient and timely way.

- Denise M.

Great 👍

5.0 of 5 stars

I called Monday night at 4:10 asked if they could look at fight front tire that was loosing air they close at 5:00 and was busy she said bring it in. They ended up replacing the tire valve on tire and was done in 15 mins . That’s how you run a business. Great place

- John M.

Great

5.0 of 5 stars

I called at 4:10 on Monday to have a tire repaired on my wife’s Honda they were busy and close to closing . She said bring it in and I did . They replaced the tire valve in 10 mins . That’s how you run a business. Great place

- John M.

Excellent servce

5.0 of 5 stars

The team at Midas consistently provides honest service (no surprises). They are very thorough ands courteous.

- Lauri S.

Best Ever!

5.0 of 5 stars

My husband and I have been using Westbrook Midas for years! Jackie the Manager there is great! Accommodating, helpful and full of life. She makes your visit there a great experience. I use to take my car to the dealership and they would always find something else wrong when I would go for my oil change and the prices were high. I trust Jackie and her staff to do everything right. Look for coupons on line too. You won't be sorry having work done there. It will be done the right way. Their text messages are great too. You get to see what needs to be done when they inspect your car and a video explaining the actual problem. Only place I go for all my repairs. They don't just do mufflers!

- Diane P.

Midas

5.0 of 5 stars

Outside area to wait. Everyone wore masks. Fast. Cheerful and polite employees. Person came out to explain what was done.

- Mary P.

Excellent All Around

5.0 of 5 stars

I was very happy with the best service for my Saab. Also the customer service was outstanding. The technician Tony loves Saabs and knows them very well which makes my decision very easy. Then with the pandemic, I live close by Tony dropped off my car to me at my home!! Top notch!!

- Sheila C.

Emissions Testing

5.0 of 5 stars

I was very pleased with the service & the staff. I was not kept waiting at all. The staff were very nice & helpful!

- Carol H.

Midas review during the covid 19 virus.

5.0 of 5 stars

You have always done a good job for me. Thank you for your wonderful work. Hope that the covid19 Virus will be gone........for ever. Five stars for sure!!!

- Barbara M.

Jacqui and her techs are the best. Period.

5.0 of 5 stars

I own a 2005 Mercedes Benz SLK55 AMG with about 74,000 miles. I’ve only owned it for a year. It’s a very complex car, way beyond my feeble brain, but with a 350* page manual, I’m learning... I have taken it to my closest M-B dealer (25 miles) for service, and it’s been OK, but expen$ive. Westbrook Midas (2 miles) has been able to provide me service on some of the most arcane M-B problems, always get me in when I need service, get everything done right the first time, quickly turn the job around, and their charges are perfectly reasonable. My wife and I use Westbrook Midas exclusively, and couldn’t be happier. Great shop!

- Barton B.

Great Service with a friendly attitude!!!

5.0 of 5 stars

Always a pleasure to visit Midas in Westbrook, especially when I wish it wasn't necessary. Never a long wait, always a friendly waiting room. Ted Nelson

- Ted N.

Friendly staff

5.0 of 5 stars

Every one there is helpful and the work is always done right.

- Lynn G.

I take back my bad review

5.0 of 5 stars

I wrote a bad review the other day believing I was fooled, when an honest mistake occurred. The owner Jeff called me personally and apologized, and had nothing but praise for his employees and company. I was quick in my judgement, mistakes happen! But it takes a lot for a company owner to speak so highly of his people and pride in his business!

- Jim C.

Great service!

5.0 of 5 stars

Great service!

- Charles C.

Thanks

5.0 of 5 stars

Great job thanks

- Michael G.

Service

5.0 of 5 stars

Great service and product all delivered with a smile

- Gerald G.

The Best

5.0 of 5 stars

A place that you know will be honest with you and works with integrity. Very friendly and welcoming.

- Timothy W.

Brakes oil change

4.0 of 5 stars

overall very nice job and professional environment. I was treated very well by employees

- Steve W.

LC

5.0 of 5 stars

Efficient, friendly, and recommends only what you need. Love that the manager is a woman and knowlegible

- Lucille C.

Awesome service

5.0 of 5 stars

Awesome service

- Jeff D.

Courteous and Competent

4.0 of 5 stars

Courteous and Competent - helped me submit a refund coupon that was a nice surprise

- Cathy M.

New customer

5.0 of 5 stars

Fast dependable service.

- John N.

Excellent work and personal

5.0 of 5 stars

It’s alwasy a pleasure to stop in at your place of business. Love going there for any work to be done ?

- John M.

Work done on my car

5.0 of 5 stars

Get service in a timely manner

- Mark M.

Great Service!

5.0 of 5 stars

Always great service with a personal touch. Thank You Westbrook Midas!!!!! Ted

- Ted N.

Best place to take your car when it breaks!

5.0 of 5 stars

Diagnosed my problem, came up with an exact price to fix it. Did it quickly and well. Very capable people work there - from the customer service team to the technicians - Jeff the owner should be very proud of his whole team. Always trustworthy.

- Douglas F.

Repair tire

5.0 of 5 stars

Repair to tire was carried out in a timely fashion! Was very satisfied!

- Phillip H.

Great customer service

4.0 of 5 stars

Professional , courteous, and friendly. Have used more than a few times for various reasons.

- Dennisanne S.

No time wait. Corteous staff with problem resolved .

5.0 of 5 stars

Would return in future. Will tell people Westbrook location very good to have vehicle serviced..

- David R.

Oil Change

4.0 of 5 stars

I wish more information about what tech may see is given to me.

- Joe F.

Excellent Service

5.0 of 5 stars

The crew at Midas provide superior mechanical services at reasonable prices. Five stars isn't enough, Ten stars to Jackie and the crew.

- Paul W.

Complete Brake Job - Mercedes

5.0 of 5 stars

I had my 2011 Mercedes GLK 350 brakes done with new LIFETIME WARRANTY pads, 4 rotors resurfaced, and brake fluid flush and fill all quoted for about $400 less than the dealership quoted. Plus, I had $60 in coupons from the Midas website making it significantly less expensive than the dealer. All work was done within one day, and the staff was SUPER friendly. Would 100% recommend, and I’ll be using them for all future needs.

- Christian H.

Tire issue

5.0 of 5 stars

The soft tire problem was found and repaired quickly while I waited. Thank goodness a new tire was not needed. Thank you so much!

- Carol S.

Super service and super people

5.0 of 5 stars

Great work done on my car.

- Mark M.

Always above and beyond

5.0 of 5 stars

Jacqui manages an exceptional crew of talented mechanics. Midas of Westbrook rocks! Wouldn’t go anywhere else.

- Lynn H.

service

5.0 of 5 stars

Emission testing, most important is the way they treat my car or truck, second time is always a factor, both were very good. Thanks

- Donna H.

MIDAS Service

5.0 of 5 stars

I have been bringing my vehicles to MIDAS in Westbrook CT since shortly after moving to the shoreline. After trying a few shops in the area and not being satisfied I went to MIDAS and have been with them since then (over 20 years). They let me know what my vehicle needs and what it does not need. I have asked them to check brakes as I felt my vehicle was due based on miles and they have told me no they are still in good shape. They are honest and reliable and stand behind their work.

- George S.

Land Rover LR3 Brakes

5.0 of 5 stars

Awesome place. Thanks so much.

- Jeff D.

Customer service

5.0 of 5 stars

Midas in Westbrook is the greatest auto service center I have ever had work my cars. They have worked on my last 6 cars. I will never switch.

- Doug J.

Always reliable

5.0 of 5 stars

You have always been honest, straight-forward, skilled, efficient and fair priced.

- Douglas F.

Service at Westbrook Midas

5.0 of 5 stars

The very best service, caring and fantastic mechanics, especially Jackie.

- Jacqueline C.

Oil change and tire rotation

5.0 of 5 stars

As always a very professional and courteous staff, with work one in a very timely fashion.

- Jeff L.

Excellent service and friendliness.

5.0 of 5 stars

Excellent service and friendliness.

- Walter T.

Above and beyond

5.0 of 5 stars

Excellent customer service and skilled technicians every time!

- Lynn H.

Great job

5.0 of 5 stars

Fast, professional and polite!

- Lucinda F.

Awesome service

5.0 of 5 stars

1st time ever that I used received service from a place other than my family's establishment. Couldn't be happier. Trust them 100%

- Antonella V.

Excellent

5.0 of 5 stars

Very friendly and trustworthy

- Dennis R.

Superb service

5.0 of 5 stars

Always friendly and most professional with excellent all around service.

- Joe P.

20 years of complete satisfaction!

5.0 of 5 stars

We started bringing our vehicles to Midas Westbrook in 1999 and have never found it necessary to go anywhere else. We've had eight different cars and pickup trucks over the years and all of them have needed service, sometimes routine, sometimes extensive. Midas has been completely fair in regard to prices. Just as importantly, they have a great friendly attitude! They've gone out of their way for me many times. I recommend them strongly, with no reservations.

- Jeffrey C.

Midas is the best

5.0 of 5 stars

The entire staff at Midas Westbrook is the best.

- Fern B.

Midas Rules

5.0 of 5 stars

I’ve to Midas for the past couple of Years. The service is excellent. The staff at the front desk friendly and professional. The people in the garage also friendly and professional. I recommend Midas to all.

- Fern B.

TIRES AND OIL CHANGE

5.0 of 5 stars

RECENTLY MOVED TO THE AREA AND WAS HESITANT TO TRY A NEW GARAGE. CAN'T SAY ENOUGH ABOUT THE STAFF OR THE SERVICE. VERY FAIRLY PRICED AND EXTREMELY COMPETANT.

- SALLY P.

4 stars

4.0 of 5 stars

Always polite, on time completion. Work done well. Going here 5plus years with all of our vehicles

- Richard F.

Always Great

5.0 of 5 stars

Always does an excellent job on the repairs that need to be done, inspects everything else, and let's you know what you may want to keep an eye on.

- Donna P.

Excellent Service

5.0 of 5 stars

I was very pleased with my experience at this shop with my Saab. Jeff is most accommodating and tech Tony(Saab knowledge) was awesome. Thanks for the rides as well.

- Sheila C.

Emissions problem

5.0 of 5 stars

Car has failed emissions and Midas explained to me what had to be done to fix the problem. They Located the leak and fixed it promptly. The price was a lot lower than other repair shops. I was very satisfied with customer service. Bob

- Robert L.

Thermal Clutch Replacement

5.0 of 5 stars

They did a good job on this.

- Bedrich H.

fast

5.0 of 5 stars

In and out quickly

- John P.

Quick service ; Good technical problem solving

5.0 of 5 stars

I had brake and backup light issues which were quickly resolved by the Midas technician ; The price was very fair.

- Jeffrey B.

Tire rotation oil change

5.0 of 5 stars

Excellent

- Barbara M.

Oil change tire rotation

5.0 of 5 stars

Excellent

- Barbara M.

They're the best!

5.0 of 5 stars

Organized , beyond fair, excellent workmanship, and communicate clearly with updates......perfect place to have your car serviced.

- Robert G.

Jeanne B

5.0 of 5 stars

All of the people I have spoken to at this Midas location have been very helpful and pleasant. I trust them to make my car safe to drive.

- Jeanne B.

RATING

5.0 of 5 stars

The service was friendly, courteous, professional and timely

- Donald O.

emission test

5.0 of 5 stars

great service and hardly any wait time

- Edward R.

You can count on Midas! Always!

5.0 of 5 stars

I trust this service station, led by Jacqui, to take care of my car. Dependable and well priced.

- Lynn H.

Terrific

5.0 of 5 stars

Always friendly making sure all gets comfortable and is happy when leaving

- Gerald Z.

Wonderful shop.

3.0 of 5 stars

Absolutely YES. They have performed excellent service for our cars over many decades. They not only find discover the problems a car may have, but also are absolutely honest about the remedies and the projected costs. We would not go anywhere else.

- Joe C.

Doris H.

5.0 of 5 stars

Great service, as always.

- Doris H.

Service You Can Trust

5.0 of 5 stars

I came in because of a concern about my brakes. I've had a good experience with Midas in the past. I found the same reassuring approach at the Westbrook shop. I was shown the problem and was explained the suggested solution. I was not pressured to act. The work was done promptly and the car performs well. Extra care & time, without charge, was taken to fix a secondary issue that could have been ignored. Everyone was courteous & informative. This will be my spot for service in general going forward.

- Jon L.

Efficient

5.0 of 5 stars

Quick and friendly

- William H.

mechanical work

4.0 of 5 stars

left my car over the weekend without prior notice - my problem was diagnosed, the plan to rectify my problem and the price to do the work was given to me - the work was completed in a timely manner - completely satisfied

- Mark C.

The best on the shoreline

5.0 of 5 stars

By far, the shop on the shoreline.

- Ken S.

Super Service

5.0 of 5 stars

Very pleased with Brakes, Tires and extras, all completed efficiently and with the friendly and courteous service characteristic of this shop.

- Beverly M.

visit

5.0 of 5 stars

Great service, great people

- Peter N.

I trust Midas completely

5.0 of 5 stars

THE place for car maintenance and repair. Totally satisfied.

- Lynn H.

Excellent service

5.0 of 5 stars

Staff is always friendly and efficient, they work hard to solve your car issues on what ever it may be.

- Lynn G.

Thank you so much

5.0 of 5 stars

Had a flat tire on I95 on my way to Clinton from Philadelphia, PA. Midas turned it around so quickly. They ordered a new tire for my Rogue and I was on my way. Thank you Tony.

- Maureen M.

The Best

5.0 of 5 stars

Westbrook Midas is by far the best auto shop in Connecticut.

- Ken S.

Honest and reliable

5.0 of 5 stars

I come back to this garage again and again. The people are pleasant, honest and knowledgeable. The perfect combo.

- Thomas L.

Replaced Exhaust System

4.0 of 5 stars

Everything went well. Price is a bit more than I expected.

- Eugene R.

Friendly service

5.0 of 5 stars

Very pleasant and quick service.

- Peter H.

Thank you!

5.0 of 5 stars

Thumbs up.

- Gracejohn K.

Oil Change

5.0 of 5 stars

Great service and quick.

- Dawn K.

doris h.

5.0 of 5 stars

Always, friendly, knowledgeable, efficient service!!

- Doris H.

Disappointed

3.0 of 5 stars

I have been coming to the Westbrook, CT location for over twenty years plus. I personally know Jeff and Jackie... I have gone through I believe three Honda’s and a Chevy truck with them... I received this email as a notice that I needed brake service... I did have my back brakes done on my Honda CRV AWD and went to Honda dealer in Westbrook, CT to have my front brakes done and all wheel alignment, plus had runners put on and rubber mats put inside my car; all at a very good price... At that time I also needed synthetic oil change done... Westbrook Honda charged me $19.95... Midas has been charging me at least $70.00 for the same service... I have always trusted Midas with taking care of my cars/truck that I’ve had, but now wonder if I should shop around with Westbrook Honda dealer to get better pricing... Sorry Jeff and Jackie, you are both awesome representatives for Midas; always trusted you and felt I was getting best prices each time I came to you... I’m lost for other words right now; just sadness

- Cheryl B.

Emissions Inspection

5.0 of 5 stars

Friendly Customer Service Rep. Very Fast Service.....In and Out in under 15 minutes!

- Tom H.

Yes.

5.0 of 5 stars

Provided tire exchange and oil change. Job well done.

- Michael A.

Helpful counter guy

5.0 of 5 stars

The gentleman at the garnet ave in pacific beach California 92109 was very helpful and I’d go back there for other things now he was very kind and helpful st counter today may 7 around 12 Monday. Wanted to let u know

- Betty W.

Excellent Service

5.0 of 5 stars

Did the job needed and didn't require additional or needless parts or service.

- Bryan M.

Always Helpful

5.0 of 5 stars

We have used Midas in Westbrook CT for several years now. For things such as simple oil changes, to tires, to major auto work. The desk staff is always helpful and the work always wonderful. So glad we found this resource!

- Anne P.

Emissions testing

5.0 of 5 stars

In and out in less than 10 minutes. Awesome service.

- Ann E.

ReView

5.0 of 5 stars

Excellent quick service. Thanks!

- Marge C.

Outstanding Service

5.0 of 5 stars

The best on the shoreline.

- Ken S.

Emission test

5.0 of 5 stars

Very happy with service

- James F.

Excellent Work

5.0 of 5 stars

As always, the work preformed was excellent.

- Ken S.

Emissions Testing

5.0 of 5 stars

The emissions testing was done very timely. I was a walk in after 11AM on a Wednesday morning and everything was completed in 20 minutes. The woman at the counter was pleasant and after giving her my information and keys she instructed me to take a seat. The car was driven and left outside the door when the test was completed. After paying the $20 fee I was given a copy of the test and informed the DMV had been notified. It was a quick job well done.

- Robertstephanie C.

I dont know what this means

5.0 of 5 stars

Im always pleased with your service!

- Joan S.

Always Satisfied

5.0 of 5 stars

Jackie, Thank you all for the care and friendly service you give my vehicle. No need for foreign cars to go to foreign car dealer for service. You know all vehicles and give great service!

- Gail G.

Midas Westbrook is the best

5.0 of 5 stars

Midas Westbrook was timely and efficient. It’s the only place I would bring my car. I’ve been going there for five years.

- Fern B.

Oil Change

5.0 of 5 stars

I recently brought my car in for an oil change, excellent price and service. Very helpful and friendly staff.

- Linda L.

Midas

5.0 of 5 stars

Superior service at Midas. Staff is very professional

- Paul W.

Bill M

5.0 of 5 stars

I always recommend Midas. It is the only repair shop I take my cars. I trust them.

- Bill M.

Midas/Westbrook, CT

5.0 of 5 stars

All in all Midas in in Westbrook, Ct is the best! The staff is amazing, and very helpful with any questions. I would highly recommend this place!

- Fred/Maryann I.

Still not fixed but love Midas

4.0 of 5 stars

The Midas team in Westbrook is excellent and we think the world of Jackie. However, we still can’t figure out what is causing the ECM to be on, and after spending $700.00 and not getting a fix, I am a little concerned.

- Lisa W.

New car

5.0 of 5 stars

You guys are great. You have taken care of my car for 10 years. Unfortunately my car had seen better days. I purchased a new car today

- Scott F.

Great Team and Service

5.0 of 5 stars

The service was quick, the folks courteous, and pleasant.

- Mike G.

Awesome service!

5.0 of 5 stars

I always experience a awesome service each time I go to Midas!

- Audrey M.

60K

5.0 of 5 stars

Did my 60K tune-up on 05 Dodge Dakota. Always competitive on price and a very knowledgeable staff.

- Hans F.

Fantastic Service

5.0 of 5 stars

I dropped my car off just before closing. They looked at it by noon the next day. Then, the owner called me and discussed what I wanted fixed and what was best left alone. I picked up my car approximately 24 hours after I dropped it off feeling I had received faithful, timely, cost-effective service. Thank you, Midas.

- Bryn W.

5 stars

5.0 of 5 stars

Awesome place. Pulled in and within 5 minutes my truck was pulled in and work was completed. Thank you so much

- Bill J.

Good service

5.0 of 5 stars

Friendly, helpful staff. Reasonable wait time. I've been having cars serviced at the same location for many years - no complaints!

- Steve B.

Brakes

5.0 of 5 stars

got the job done

- Joe P.

Rav 4

5.0 of 5 stars

The staff is always courteous. Detailed explanation on what is wrong with the car was never an issue. I would highly recommend Midas in Westbrook to my family and friends. Excellent service!!

- Fred I.

Best Shop

5.0 of 5 stars

The best shop on the shoreline.

- Ken S.

Nice people!

5.0 of 5 stars

Always receive great service and the staff is always friendly too!

- John G.

Quality Store

5.0 of 5 stars

My car went in for an oil change and emissions test. Car taken in on time and work completed in a timely manner. Have always been satisfied with this Midas.

- Rick D.

Bill M

5.0 of 5 stars

Whenever I have a problem with my Autos I take them to this Midas shop. They are great, honest and provide wonderful service. Thanks for the opportunity express my feelings

- Bill M.

Emissions Testing

5.0 of 5 stars

I always use Midas as our local Emissions testing station. the are friendly and fast. Pleasant waiting room.

- Kevin P.

Great service!

5.0 of 5 stars

A dealer told me my Chevy Equinox needed new piston rings and pistons which would be over $3,000. I went to Midas and they went over the engine, cleaned the fuel injectors overnight, topped off the oil, for free, and the bill was around $250 and my car is running great! This is a great Midas location, as is the one in Middletown, CT.

- Jim M.

Emissions test

5.0 of 5 stars

Very good experience!

- Danielle G.

I'll give it one more try

3.0 of 5 stars

The waiting room was nice and clean. The receptionist was very nice. I had booked an appointment for an oil change and a tire rotation. I had a coupon for $19.99. My car was taken in pretty quickly. The receptionist told me my car was all set but the tire rotation was not needed. I have a four-wheel drive vehicle and I always have my tires rotated every other oil change. I wasn't given an explanation by anyone from the shop. My car was already out in the parking lot so I decided that I wouldn't question it this time. I will give this Midas in Westbrook CT one more try but if I book an appointment for an oil change and tire rotation that's what should be done, period.

- Shawn S.

Very personal service

5.0 of 5 stars

I was annoyed about a high price for a service. After finding out about my dissatisfaction, the owner of the franchise personally reached out to me to explain the price of the service and to try to resolve my complaints. He went out of his way to make sure I was satisfied and I felt very taken care of.

- Michael V.

BEST SERVICE CENTER EVER!

5.0 of 5 stars

Staff are super polite anf knowledgeable. Great service and timely. Very comfortable in the waiting area!

- Kenishia R.

New Rear Brakes

5.0 of 5 stars

I went to a dealership and they informed me I required new rear brakes and they gave me an estimate of $850.00. I went to Midas, they cleaned and adjusted rear brakes for $57.00 and informed me I have 50% left on my breaks. It sure paid to go to Midas!!!

- Hans F.

Great place!

5.0 of 5 stars

Everybody is always very nice and you're in and out quickly.

- Mary G.

good service & fast

5.0 of 5 stars

Ill be back

- Paula G.

Oil change

4.0 of 5 stars

Timely in and out service. Friendly and helpful front desk.

- Sandra B.

Great Service

5.0 of 5 stars

Very friendly staff and quick service

- Rebecca M.

Friendly Efficient and Honest Customer Service

5.0 of 5 stars

I can always rely on my local Midas location in Westbrook to be efficient, to the point, honest and most of all customer friendly paving the way to always make you feel important. They all realize that the customer has choices so they go out of their way to make you feel number 1, especially Jacque and Keneisha. Joe P.

- Joe P.

The Best

5.0 of 5 stars

By far, the best garage on the shoreline. Nobody does a better job. First quality.

- Ken S.

Great Service / Two vehicles

5.0 of 5 stars

I have brought two different vehicles into this Midas in Westbrook, CT. over the past probably 8-10 years. First was a 2001 Honda Odyssey van and they did the brakes and exhaust. Always awesome service. The second vehicle is my 2004 Yukon XL. I bought this vehicle new in December 2003. It now has 206,000 miles on it and periodically needs work to keep it humming down the road. I recently went in for some brake work where they honored their brake pad warranty. They informed me that I needed new front axles. I had to do this before at around 110,000 miles which here in the Northeast with all the snow and salt on the roads it takes a toll on the under carriage and suspension worse than other areas. Their price was way less than the GMC dealership and other places. The work was done very efficiently and for a good price and I am very happy with all of their service over the years! I highly recommend Westbrook Midas run by Jackie and her excellent crew!

- Damon T.

I'm a customer 4 LIFE! Honest service!

5.0 of 5 stars

I went in thinking I needed new rotors, pads & a caliper. Midas quoted me $497 plus tax (which, I might add, was a bit cheaper than Meineke & Monro). Imagine my surprise when Jeff called me & said he was able to repair my brakes & they were fine all for &129! They could've charged me the $500 & replaced the parts even tho it wasn't necessary & I'd never of been the wiser. Instead, they were honest & have now earned my business for life & I'll recommend them to everyone I can! Also, the service was done quickly & all staff were friendly & helpful. WAY TO GO GUYS & THANK YOU!!!!

- Lori B.

Adequate but Time Consuming

3.0 of 5 stars

Nothing special requested, just an oil change. Yet it took about 45 minutes from the time I arrived until the job was complete -- and I had made an appointment. I declined the tire rotation, so no other time-consuming services were performed. Also, I took advantage of the $19.99 special, but they added a $3 shop supply charge. Like so many others, this add-on is a deceptive practice, even though the "small print" states there may be additional charges. If they had more integrity, they would advertise this as a $22.99 special because that is what it really is.

- jay p.

Adequate but Time Consuming

3.0 of 5 stars

Nothing special requested, just an oil change. Yet it took about 45 minutes from the time I arrived until the job was complete -- and I had made an appointment. I declined the tire rotation, so no other time-consuming services were performed. Also, I took advantage of the $19.99 special, but they added a $3 shop supply charge. Like so many others, this add-on is a deceptive practice, even though the "small print" states there may be additional charges. If they had more integrity, they would advertise this as a $22.99 special because that is what it really is.

- jay p.

Two for two

5.0 of 5 stars

In a world where most people operate on the basis of "we are no worse than the other guy," it has been a pleasure to bring both of my Chrysler/Dodge vans to Westbrook Midas for exhaust replacements. That's right, "a pleasure" to get my cars serviced. How often does one hear that? Fair pricing, (including not replacing and therefore not charging for a pipe in the estimate that ultimately did not need to be replaced), easy scheduling, very prompt work, polite to speak with at all levels. Two for two in my book.

- Steven L.

yes

5.0 of 5 stars

have had good service on my 2 cars price is fair I will come again rating 10

- john b.

Westbrook Midas

5.0 of 5 stars

This location has consistently been very customer oriented through the years. Good service and very nice staff.

- Jeff S.

? Client

5.0 of 5 stars

Just love going to this Midas. The one-to-one care and attention is spot on and confirms my faith in Midas's integrity. Apparently, my Midas does not get to enjoy the praise I lavish on my pleasure and confidence while working with them. Candi and Jackie are outstanding client contacts--they know their clients and communicate with them to provide the best care for them.

- Barbara G.

withstanding

5.0 of 5 stars

Westbrook location outstanding quality work. Customer service terrific. Very reasonable pricing and they fix the problem in a timely manner. We highly recommend Midas in westbrook connecticut.

- john o.

All about the customer!

5.0 of 5 stars

Great customer service! Thats why this Midas is busy. From the front desk to the garage. Clear estimate, detailed suggestion report, honest prices, most important is good work! Thank you WMDS, I will be back!

- Kristopher M.

Regular Customer

5.0 of 5 stars

I have been a customer for a few years now. I feel the staff is courteous, service is prompt, the cost is fair and that I am never oversold. I have been pleased and I highly recommend Westbrook Midas.

- Mike D.

Service

5.0 of 5 stars

Midas Westbrook has great staff greating and servicing my vehicle, that's what I want and that's what I get. Bruce

- Bruce A.

Repairs

5.0 of 5 stars

Hi, Great service and a friendly polite staff. Go Bears. chris

- chris b.

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    • Anti-lock Brake System repair and replacement

    • Brake adjustment

    • Brake fluid testing and replacement

    • Brake pad replacement

    • Brake shoe replacement

    • Brake System Evaluation

    • Brake System Inspection

    • Brake System Visual Check

    • Caliper repair and replacement

    • Drum reconditioning and replacement

    • Rotor reconditioning and replacement

    • Wheel bearing repair and replacement

    • Wheel cylinder repair and replacement

    • CV axle repair and replacement

    • Driveshaft repair and replacement

    • Motor mount replacement

    • Transmission mount replacement

    • U-joint repair and replacement

    • Check Engine Light Diagnosis

    • Emissions Repair

    • Ignition Wire replacement

    • Spark plug replacement

    • Timing belt replacement

    • Catalytic converter repair and replacement

    • Exhaust pipe repair and replacement

    • Flex-pipe repair and replacement

    • High-Performance Exhaust installation and replacement

    • Manifold repair and replacement

    • Muffler repair and replacement

    • Oxygen sensor repair and replacement

    • Tail pipe repair and replacement

    • Fleet service

    • Air Conditioning System Check

    • Compressor repair and replacement

    • Condenser repair and replacement

    • Coolant hose repair and replacement

    • Evaporator repair and replacement

    • Heater core repair and replacement

    • Radiator repair and replacement

    • Refrigerant evacuate & recharge

    • Thermostat repair and replacement

    • Water pump repair and replacement

    • Fuel filter replacement

    • Fuel injector repair and replacement

    • Fuel pump repair and replacement

    • Fuel tank repair and replacement

    • Accessory belt replacement

    • Cabin air filter replacement

    • Coolant drain and fill

    • Coolant system flush

    • Differential fluid drain and fill

    • Engine air filter replacement

    • Fuel filter replacement

    • Fuel System Cleaning

    • Headlight replacement

    • Lift support replacement

    • Lighting repair and replacement

    • Oil & Filter Change

    • Power steering fluid drain and fill

    • Power steering fluid system flush

    • Serpentine belt replacement

    • Transfer case fluid drain and fill

    • Transmission fluid drain and fill

    • Transmission fluid system flush

    • Wiper blade replacement

    • Alternator repair and replacement

    • Battery testing and replacement

    • Starter repair and replacement

    • Starting/Charging System Check

    • Emissions testing

    • Safety inspections

    • Ball joint repair and replacement

    • Coil spring repair and replacement

    • Rack & pinion repair and replacement

    • Shock & Strut mount repair and replacement

    • Shock repair and replacement

    • Steering component repair and replacement

    • Strut repair and replacement

    • Tie rod end repair and replacement

    • Flat repair

    • Tire & wheel replacement

    • Tire Inspection

    • Tire mounting

    • Tire rotation

    • TPMS recalibration

    • TPMS repair and replacement

    • Wheel balancing

    • 4-wheel alignment

    • Alignment Check

Programs

  • ASE Certified

  • Motorists Assurance Program

Amenities

  • WiFi

  • After Hours Drop-off

  • Complimentary Courtesy Car

  • Polish

  • Online Appointments Available

  • Online Estimates Available

  • Online Tire Shopping Available

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Join the Midas team at 55 Boston Post Road, Westbrook, CT, 06498

Build your future with a leader in the automotive services industry: Midas.

Midas is one of the world's largest providers of automotive service, including exhaust, brakes, steering, suspension, and maintenance services. Midas has more than 1100 franchise locations in the United States and Canada.

Midas is committed to earning our customer's trust by offerring them the expertise, value and reposiveness they expect, every time they visit us.

Positions at Midas

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